Stamford Consulting Services for IT Service Firms
Temporary IT Support Expansion
Progent's Consulting, Help Desk Call Center, and Ticketing Support for IT Service Organizations in Stamford
Progent’s consulting services for network service firms in Stamford Connecticut enables your company to offer your clients Progent's consulting and Help Desk support using your brand as a transparent extension of your in-house IT services team. This can help you grow your client base, expand your service offerings, satisfy your customers, and improve your profits.
Progent’s nationwide roster of network experts, desktop support technicians, IT admins, and cybersecurity professionals have worked as seamless extensions to the support groups of some of the world’s largest IT support businesses. Progent’s breadth and depth of technical knowledge enables you to add to the scope of your IT support practice, and Progent’s transparency helps you promote and protect your company's brand.
Progent is an IT consulting firm with 20 years of experience delivering remote expertise to small and mid-size businesses. Progent is a Microsoft Partner and maintains one of the biggest teams of Cisco-certified CCIE network engineers of any private IT support company in the world. Progent has provided remote technical assistance and consulting to customers in every state in the U.S. (Check out testimonials from Progent's customers.)
Reselling Progent's Services With Your Branding
Progent's consulting program for network service organizations features transparent resale to your clients of professional services. Progent invoices you exclusively and performs under your direction to provide your customers support services under your branding. Also, Progent offers a low-cost Extended Hours Support Program for customers who need access to 24x7 technical support.
Help Desk Call Center and Ticketing for Network Service Firms
Ticketing is the enabling technology behind a successful IT Call Center. But enterprise-grade ticketing systems are not just costly to acquire and staff, but challenging to set up and maintain. Small or niche IT support organizations seldom have the necessary budget or personnel. Progent's Service Desk and ticketing solution offers IT support organizations an affordable way to keep their own branding while delivering their clients responsive desktop support services backed by a best-of-breed ticketing platform and reinforced by fast escalation to high-level experts.
Features of Progent's Help Desk and Ticketing Program for Network Service Organizations
Progent's Call Center and ticketing solution for IT support firms takes advantage of Progent's investments in highly scalable ticketing technology, a remote desktop services team, and a group of geographically dispersed subject matter experts (SMEs). You can use Progent's ticketing system exclusively or Progent can establish communications with your current ticketing system. The standard and optional features available with Progent's Help Desk and ticketing services allow you to increase your physical and virtual support volume, the diversity of technical issues your company can take on, the locations you can serve, and your overall availability.
Key features of Progent's Call Center and ticketing solution for IT service organizations include:
- Progent's remote desktop support team delivers Level 1 end user assistance with 1-hour service level agreement to commence work during normal work hours.
- Standard support times are from 5am to 7pm Pacific Standard Time, five days per week.
- Extended hours support is available at additional cost.
- Optional on-premises service in larger metros is available across the country at additional cost.
- You retain complete control of your customers and billing.
- Your clients submit requests using your custom branded Internet portal, an 800 number, or by directing a request to your specified mailbox.
- Each end user request automatically becomes an open request in the ticket system.
- Tickets can be tracked and modified remotely until resolution.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your SBEs.
Progent's Consulting for IT Service Firms
Progent's consulting expertise for IT service firms allows you to act as a sole point of contact for practically all IT expertise your customers may require. You can grow your team and strategic IT skills steadily without being forced to turn down new business owing to a lack of in-house expertise or a shortage of bandwidth.
Important features of Progent's Reseller Program for IT Service Providers include:
- Transparent Support: Progent works as a transparent supplement to your internal support group, responding to your direction, and bills your firm instead of your customer.
- Granular Billing: Progent charges by the minute to minimize costs.
- Detailed Reporting: Progent utilizes an enterprise-class service reporting system to make sure all IT services delivered are fully documented. This enables support group to transfer account assignments to in-house consultants when you have sufficient people and appropriate technical skills.
- Safely Grow Your IT Support Practice: You can easily and safely take on additional jobs outside your core fields of expertise and open additional geographies without assuming the risks involved with increasing your head count too rapidly.
- Strengthen Your Brand: You can improve your positioning as a comprehensive network support provider by delivering more solutions to more clients using your own company name.
- Add to Your Services Catalog: Progent can provide world-class expertise in a wide range of technologies and can be a dependable reservoir of skills for growing your IT service business.
- Fast Escalation: With a sizable team of senior IT experts available, Progent can transition rapidly from Tier 1 to Tier 3 support so even the toughest issues get resolved promptly.
- Keep Your Customers Satisfied: Satisfied customers stick. By joining with Progent, you can keep making your customers successful without ever forcing clients to seek expertise outside the fold.
- Online Technical Support Professionals: For two decades, Progent has delivered online network support from Help Desk services to high-level consulting. Efficient remote support saves money and produces quick results.
- Advanced Industry Certifications: Progent’s engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts have earned advanced certifications including ISSAP, CISA, and CRISC. Find out more details about Progent's certifications.
Progent's Practice Areas for Stamford, Connecticut Organizations
Progent's veteran team of certified consultants and technical experts can deliver Stamford, Connecticut companies a wide range of remote technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for network service organizations include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Migration
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Migration
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Integration
- Active Directory Design
- Microsoft 365 Integration
- Dynamics GP (Great Plains) Reporting
- Azure, Amazon AWS, Google Cloud Platform
- Online IT Troubleshooting
- Teleworker Integration
- Cisco Infrastructure
- Juniper Infrastructure
- Cisco Routers Integration
- Security and Compliance Consultants
- Business Continuity Preparedness
- Penetration Testing
- Firewall Setup
- Call Center Outsourcing
- Desktop Tech Support
- Data Center Support
- Operations Manager (SCOM) Monitoring
- Configuration Manager Automation
- Microsoft Access Consulting
- Virtualization Management
- Windows Hyper-V Integration
- VMware vSphere Integration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Support
- iPhone and Android Management
- iPhone Support
- Google Android Smartphone Integration
- Ransomware Recovery
- Data Backup/Recovery Expertise
- Cisco IP Voice Technology and Telepresence
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi Access Point Setup
- WiFi Site Assessments
Learn More Details About Progent's Consulting Program for Network Service Providers in Stamford, Connecticut For more details about Progent's reseller support for IT service firms in Stamford, Connecticut, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Microsoft Office System Technology Consulting
Microsoft Office System Computer Consultancy Firms
Progent’s IT outsourcing support offerings for small businesses feature planning Windows XP, .NET, and BackOffice environments, managing upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-premises repair, fixing chronic IT problems, and creating a company-wide security plan. Progent can show you how to maximize system availability and throughput with fault-tolerant technologies, resilient network architecture, and proactive server monitoring. Progent also provides project management help for major upgrades and can help with requirements assessment, product inventory, bill of materials production, vendor qualification, procurement coordination, and professional documentation. Progent’s computer outsourcing help also includes training for office productivity programs such as Microsoft Office.
Exchange 2000 Server Consultant Services
Exchange Server 2000 Upgrade Integration Support
Progent is one of the most expert information technology consulting companies for integrating email and messaging solutions based on Exchange 2000 Server. Progent specializes in helping small and mid-size companies get all the advantages of Exchange Server 2000 under common situations such as upgrading from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 Server support.
Online Support Configuration Manager 2007
Microsoft Experts SCCM 2007 Device Management Support Outsourcing
Progent can help you to support System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve security and compliance, and increase worker output by making sure that critical applications stay up to date, tracking product licenses, and monitoring resource usage patterns so you can make informed purchasing decisions. When your organization is ready to upgrade your SCCM 2007 change management solution, Progent can assist you to plan and implement a smooth migration to SCCM 2012.
Microsoft Configuration Manager Contractor
Network Security Consultants Endpoint Management
Progent's network consultants can assist you to automate desktop PC update and patch deployment by delivering support for management solutions such as System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
Consultant Live Communications Server 2007
Live Communications Server 2007 Consult
Microsoft Office Communications Server delivers Instant Messaging and Real Presence in a scalable, enterprise-grade package featuring advanced security, transparent integration with popular Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers lower costs and improved operational efficiencies, enhanced worker output, and better intellectual property security. Microsoft Communications Server 2007 has been replaced by Lync, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts offer remote and onsite support and mediation help for your Office Communications Server deployment and can help you to evaluate the advantages of migrating to Skype for Business. Progent can also help you to plan and carry out a smooth upgrade that will add business value to your information network
Windows Server Update Services Specialist
Windows Server Update Services Specialist
Microsoft Windows Server Update Services enables information technology managers to deploy and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft WSUS, IT personnel can completely and easily manage the distribution of updates that are published through Microsoft Update to servers and desktops in an organization. Progent can help you with complex details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Software Update Services deployment, configuring client's computers, defining the Group Policy parameters, and making sure your Microsoft Windows Server Update Services GPO is associated with an Active Directory container that makes sense for your system environment.
Best Tracking Service Costs Remote Technical Support
Service Reports Configuration
Progent uses an enterprise-class support reporting system that records and formats complete documentation for all billed support activities. Unlike many freelance consultants or local service firms who offer minimal documentation or specifics of services performed, each service provided by Progent is tracked by full documentation. Each Progent staff member has use of the service documentation sent by each consultant to each client. The practice of documenting and organizing support activity results in more effective support and avoids a variety of typical misfortunes such as when a service client is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.
ASA 5520 Firewall Computer Consulting
24x7 Setup and Support ASA 5500 Firewall
Progent's Cisco CCIE-certified networking experts can help you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
24 Hour Consultant Services Information Risk Evaluation
Internal Network Security Scan Consultants
Progent has put together two ultra-affordable service packages intended to enable small businesses to receive a professional security evaluation from a premier security engineer. With Progent's External Network Security Inventory Scan, an engineer runs a comprehensive examination of your IT infrastructure from outside your firewalled perimeter to determine potential weaknesses in the security posture you expose to the public. With Progent's Internal Security Inventory Checkup, a certified security professional runs a system scan from a secure machine inside your firewall to evaluate vulnerabilities to internal attacks. Both security inventory services are configured and executed from a secured external location.
On-site Support System Center 2016 and SQL Server
System Center 2016 and Hyper-V Integration Technology Consulting
Progent has more than 10 years of experience deploying, maintaining and troubleshooting the core platforms that make up Microsoft System Center and can help you to plan, install, support, and repair your Microsoft System Center 2012 R2 ecosystem to optimize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent's consultants can help you to upgrade to the current version of System Center from a previous one or from another datacenter management solution to deliver the benefits of best-in-class deployment, automation, security and compliance, plus infrastructure and critical application performance monitoring.
Support Services IP-PBX
7900 Series IP Phone Network Consulting
Progent's Cisco CCIE-certified networking experts can provide high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Case Study Operations Manager
MOM Case Study
Before Progent’s Microsoft Operations Manager solution, system issues were approached reactively, after users complained about them. With the benefit of proactive, automated warnings and trend reports created by MOM, Progent is now able to ward off system problems before they becomes critical enough to disrupt network availability. Thanks to MOM, Progent can deal with looming problems before customers are aware that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class service continuity, safety and productivity.
SCCM 2016 Upgrade Online Troubleshooting
Computer Engineer SCCM 2016
System Center Configuration Manager 2016 automates application and device deployment at scale, centralizes compliance settings control, keeps track of network assets, protects against company data leakage, provides health reporting, enables secure self service, and delivers a common control mechanism for administering multi-OS networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration specialists can help you with any facet of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Online Photoshop Training Networking Specialist
Microsoft Desktop Apps Instruction Computer Consulting
Progent's webinars offer small businesses the cost savings, ease, and flexibility of virtual learning plus the proven training methods of seasoned instructors who use the latest collaboration software to simulate real-time, interactive classrooms. Progent can provide online education for key desktop applications including elements of Microsoft Office such as Excel, Word, Access, and Visio: MS Dynamics business accounting and reporting solutions such as MS Dynamics GP (Great Plains); as well as other top desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
Microsoft, Cisco and Security Certified Experts Microsoft Windows 7 Evaluation Troubleshooting
Microsoft Windows 7 Help Desk Network Consultants
Progent's certified engineers can assist your company to assess
Small Business Information Technology Consulting Firms
Software Security Consultant Small Office
For small businesses interested in Progent's network support outsourcing, consulting, or troubleshooting offerings, phone 800-993-9400 or e-mail information@progent.com.
24-Hour domain management Professionals
ProSight domain expiration management Consult
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect information related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to half of the time thrown away searching for vital information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you’re making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it.
Top Quality Technology Professional QoS Test Lab
Herakles/QTS Test Lab Consult
Progent's Test and Training Lab at the QTS Internet Data Center is available for piloting mission-critical applications, developing cost-effective system upgrade methodologies, evaluating and optimizing performance, planning or verifying business continuity strategies, resolving compatibility problems, and building training environments for new technologies. For Progent customers without adequate in-house resources to assemble effective pilot systems, the lab reduces capital costs and engineering risk while keeping critical IT initiatives on schedule.
24x7 Amazon MWS integration Development Firms
Amazon Marketplace Web Service development training Development Firm
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, merchants can broaden their market, reduce their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and get to market quickly.
24x7 SQL Server 2019 and Python Consultant
Biggest MCSE Expert Certified SQL Server 2019 Always Encrypted Remote Troubleshooting
Progent's Microsoft-certified SQL Server 2019 consultants can assist you to assess the business case for upgrading to SQL Server 2019 and can provide fast remote or onsite access to experts in solution design and deployment, application development, database administration, and cybersecurity.
Biggest Implementation Services Office 365 Outlook
Office 365 On-site Support
Progent's Microsoft Office and Office 365 consultants can help businesses of any size to incorporate Office desktop and Office 365 apps including Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a seamless solution that provides quick return on investment and promotes better business results. Progent can assist you to interface Office or Office 365 apps with one another and with additional core Microsoft technologies including SharePoint, Microsoft Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also help you to resolve compatibility problems between various versions of Microsoft Office and can provide customized online training to individuals and groups.
macOS Phone-based Consultant
OS X Remote Consultant
Progent offers national online technical support and consulting services for companies who run Apple macOS and OS X networks or whose information systems feature a mix of Mac and Microsoft Windows technology. Progent's experts offer Mac users a variety of IT services such as desktop assistance, migration to the latest edition of macOS from other earlier versions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad integration and management, or moving to iCloud services. Online network consulting offers optimum leverage for your information technology budget by protecting user efficiency and limiting the hours charged for network repair services. Advanced online access tools and experienced service specialists and engineers combine to enable Progent to solve the majority of network issues without wasting time and money by going to your location. In most of cases your network problems can be dealt with by telephone or via a combination of phone help and remote network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP and ISSAP premier security professionals to assist you with the most challenging network problems.
Microsoft Network Security Consultants
Information Technology Outsourcing Microsoft Office XP
To deliver cost-effective network services for small businesses, Progent offers full-service computer outsourcing packages that offer small offices quick access to technical help without forcing you to recruit, educate, and maintain an expensive in-house IT staff. Progent’s IT outsourcing services give you an economical alternative for building a secure and robust system for your important Microsoft Windows business productivity applications including Office XP and Office 2003.
Consultant Office 365 AD FS
Microsoft Certified Partner Office 365 Exchange migration Integration Support
Progent can assist your business to understand the many subscription plans available with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent supports multi-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to create and manage hybrid ecosystems that seamlessly integrate local and cloud products and services.
Integration Services SharePoint Server 2010
SharePoint Workspace 2010 Integration Services
Progent's Microsoft-certified consultants offer affordable remote technical support and development services to assist you to design, deploy, manage, and maintain Microsoft SharePoint 2010 installations that can include web pages able to function as portals, extranets, document management tools, blogs, data warehouses, business analytics, enterprise-wide search engines, workflows, and other utilities to promote and enhance teamwork. Progent can help you integrate SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's popular office productivity applications including Excel, Word, PowerPoint, and Project. Progent can assist your business to migrate from previous releases of SharePoint or adapt a mix of web technologies into a unified and easily managed SharePoint 2010 solution.
Technology Consulting Services SCCM 2016
Integration Support System Center 2016 Azure Integration
Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, enhancing and fixing System Center Operations Manager solutions and offer organizations of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and third-party applications and services. Also, Progent can deliver fast online or on-premises troubleshooting to help you to fix serious problems detected by Microsoft SCOM 2012.
SharePoint Designer 2013 Technology Consulting
SharePoint 2013 Newsfeeds Support Services
Progent has been delivering SharePoint consulting services since the first SharePoint product was released more than a a dozen years, and Progent has the scope of technical know-how to help businesses of any size to design and implement a SharePoint Server 2013 installation and create SharePoint 2013 apps that add significant business value to your IT investment. Progent's Microsoft-certified consultants can assist you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from another collaboration solution; decide whether an on-premises, online or hybrid configuration is most sensible for your organization; and select the right edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can help in individual jobs associated with your SharePoint 2013 migration.
VirtualPC for Mac Professional
Windows Emulation for macOS Remote Troubleshooting
For businesses with a mix of Apple Mac and Microsoft Windows computers, there exist two popular alternatives for running Windows-dependent applications on an Apple Mac: remote access to a physical Windows PC or local emulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach an Apple Mac to a networked Microsoft Windows-based PC to use Microsoft Windows programs and access system resources. Microsoft's Virtual PC for Mac simulates Windows on a Mac system so that you are able to run Windows programs directly. Progent's macOS and Mac OS X technology consultants can help your organization to manage these products for using Windows programs on your Apple Macs and can also assist you to assess and configure third-party solutions for Microsoft Windows PC simulation.
Urgent Microsoft Small Business Server 2003 Network Consultants
Professionals Small Business Server Premium Add-on
Microsoft Small Business Server is a low-cost collection of essential servers that provides the basis for a powerful but manageable information. The IT sophistication of the Microsoft .NET components included with Small Business Server calls for a network consultant with hands-on background planning and building cohesive, comprehensive business network solutions. Progent's Small Business Server consultants have an average of more than a decade of experience integrating computer networks powered by Microsoft technology. This experience assures you results in installing, administering, and maintaining network environments that incorporate the Microsoft Small Business Server suite of servers and productivity software.
Consultant Services Citrix Essentials
Citrix Disaster Recovery Network Engineer
Progent's Citrix consultants can assist you to assess the business value of the various versions of Citrix Essentials for Hyper-V, assist you to integrate Citrix administration utilities in your Hyper-V environment, and show you how you can use Citrix Essentials for Hyper-V to enhance the responsiveness, availability, flexibility, and recoverability of your virtual environment while lowering the cost of equipment and operations and streamlining management processes.
Small Business Tech Consultant
Network Consultation Small Business
For small businesses considering Progent's IT outsourcing, design expertise, or technical support offerings, call 800-993-9400 or send email to information@progent.com.
Immediate Slackware Linux Engineers
Mandriva Linux Engineers
Progent's Linux consulting services provide small and mid-size companies and developers help with managing and supporting Linux computers that run with Microsoft-powered networks. Progent offers your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of experience provides you with a convenient single source to show you how to create and maintain a protected and reliable cross-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Award Winning ransomware business recovery Engineer
ransomware removal and data recovery Consultant
Progent's experienced ransomware recovery consultants can assist you to reconstruct a network victimized by a ransomware virus such as Ryuk, Dharma, NotPetya, or Locky.
Windows and UNIX Consulting Services
Windows, UNIX, Solaris Technology Consulting Services
If your business runs a UNIX or Linux environment or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-certified consultants can help your whole enterprise in a wide range of security topics such as security administration procedures, security design and models, access control products and techniques, software development security, business processes security, hardware security, communications, infrastructure and web security, and disaster recovery preparedness. CISM and ISSAP define the core competencies and international standards of knowledge that information security managers are expected to master. These accreditations provide IT management the assurance that consultants who have earned their CISA or CISSP certification have the experience and knowledge to offer effective security management and engineering services.
Network Management Outsourcing Consultancy
ProSight Remote Managed IT Services Professionals
Progent's ProSight family of managed IT services are intended to offer businesses who maintain minimal internal network support staffs with affordable access to world-class management platforms and technical experts. Advantages of the ProSight line of managed services include fixed network maintenance costs, automation of common management processes, continual adoption of new technology, graceful migration from older technology to current solutions, close fit between computer technology with strategic goals, guidance from seasoned network consultants, and allowing management to focus on business issues instead of fast-evolving information technology.
Palo Alto Networks PA-Series Firewalls Firewall Network Install
Palo Alto Networks PA-7000 Series Firewalls Consulting Services
Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks firewall appliances to provide a next-generation security environment that extends across your on-premises and cloud assets and guards all users at any location with any device.
Microsoft Exchange 2016 Migration Computer Engineer
After Hours Exchange 2016 Upgrade Network Consultant
Progent can assist your business in any and all facets of your migration to Exchange 2016 such as planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines (VMs), databases and log files; setting up HLB for high-availability CAS services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.
Citrix Hyper-V Management Consulting Services
Citrix StorageLink Gateway Consult
Progent's Citrix-certified consultants can assist you to evaluate the potential business value of the various versions of Citrix Essentials for Hyper-V, help you to use Citrix administration utilities in your Hyper-V network, and show you how to deploy Citrix Essentials for Hyper-V to enhance the performance, availability, flexibility, and fault tolerance of your virtualized network while reducing the cost of resources and support and simplifying administrative processes.
Application Monitoring Specialist
System Center MOM Engineer
Remote 24x7 network monitoring, proactive alerts, and periodic analytical reporting are vital to maintaining the health of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management technology has progressed so far that businesses of all sizes can get a degree of protection that was previously reserved for enterprises. Progent offers a variety RMM options available as low-cost service packages designed to assist you to detect and fix a an array of IT network problems before they get big enough to hurt productivity.
Consultancy Solaris
Sun Solaris Support and Setup
If your business computer system combines Sun Solaris technology with Windows, Progent can show you how to incorporate your computers into a cohesive network that permits all your OS platforms to coexist for easy management, transparent dataflow, high dependability, superior throughput, and strong security. Progent's Sun Solaris and MS Windows coexistence assistance offerings feature IT infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote network support and repair, in-person technical support, and Help Desk services.
