Stamford Specialists for IT Support Providers
Transparent Temporary IT Support Assistance
Progent's Consulting, Help Desk Call Center, and Ticketing for Network Service Organizations in Stamford
Progent's consulting services for IT service firms in Stamford Connecticut enables you to provide your customers Progent's consulting expertise and Help Desk Call Center support with your company's brand as a seamless extension of your in-house network services team. These services can help you add to your revenue, flesh out your service offerings, satisfy your clients, and increase your profits.
Progent's team of network infrastructure engineers, desktop support specialists, IT admins, and data security consultants have worked as seamless extensions to the support staffs of some of the world's biggest IT service businesses. Progent's range of technical knowledge enables you to broaden the scope of your IT service business, and Progent's close integration with your support team lets you promote and protect your company's brand.
Progent is an IT support company with 20 years of background providing remote expertise to small and mid-size businesses. Progent is a Microsoft Certified Partner and has one of the biggest teams of Cisco-certified CCIE network engineers of any private computer services firm in the world. Progent has provided online IT support and advanced consulting to customers in every state in the country. (Refer to recommendations from Progent's clients.)
Using Progent's Support Services Under Your Branding
Progent's reseller program for network service firms features transparent resale to your customers of world-class IT services. Progent invoices your firm exclusively and works under your direction to deliver your customers consulting and support services under your branding. In addition, Progent offers a low-cost Extended Hours Support Service for clients who require access to 24x7 technical support.
Help Desk and Ticketing Services for IT Service Firms
Ticketing is the enabling technology behind a successful Help Desk. But modern ticketing platforms are not only expensive to acquire and staff, but a hassle to set up and maintain. Small or niche IT service providers do not have the required resources. Progent's Help Desk and ticketing solution gives IT service organizations an economical way to retain their own branding while delivering their clients responsive desktop support services backed by an advanced ticketing system and supplemented by fast escalation to high-level experts.
Features of Progent's Help Desk and Ticketing Solution for IT Service Organizations
Progent's Call Center and ticketing program for IT service organizations takes advantage of Progent's investments in advanced ticketing technology, an online desktop services staff, and a group of geographically distributed subject matter experts (SMEs). You can use Progent's ticketing platform as a secure tenant or Progent can establish data interchange with your existing ticketing system. The standard and optional features available with Progent's Help Desk and ticketing services enable your IT service firm to increase your physical and virtual support volume, the range of technical issues your company can handle, the number of locations you can service, and your overall availability.
Key features of Progent's Call Center and ticketing solution for IT service companies include:
- Progent's online desktop support group provides Level 1 end user help with 1-hour service level agreement (SLA) to begin work during standard work hours.
- Standard service times are 5am to 7pm PST, five days a week.
- Extended hours support is available at additional cost.
- Optional on-premises service in major metros is available across the US at extra cost.
- You retain complete control of your customers and invoicing.
- Your customers enter requests through your custom branded Internet portal, an 800 number, or by directing a message to your assigned email address.
- Each client request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and updated remotely while they are active.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting for IT Service Providers
Progent's consulting for network service organizations allows your support team to become a sole source for practically all IT guidance and troubleshooting your clients may require. You can build your team and core in-house competencies at your own pace without being forced to say no to opportunities due to a gap in expertise or the absence of bandwidth.
Key features of Progent's Reseller Program for Network Service Firms include:
- Transparent Support: Progent works as a seamless supplement to your internal support group, responding to your coordination, and bills your firm instead of your customer.
- Granular Billing: Progent bills by the minute to minimize expenses.
- Extensive Reporting: Progent utilizes an enterprise-class service documentation platform to make sure all IT services delivered are thoroughly documented. This allows your IT support organization to transfer service assignments to internal personnel once you have enough staff and appropriate skill sets.
- Safely Grow Your Service Business: You can quickly and safely take on more jobs outside your core areas of excellence and serve additional geographies without the risks involved with expanding your head count too rapidly.
- Strengthen Your Brand: You can improve your mind share as a comprehensive network service firm by delivering more solutions to more customers using your own brand.
- Flesh Out Your IT Support Catalog: Progent offers top-tier expertise in a broad array of technologies and can act as a reliable resource for expanding your IT service operations.
- Rapid Escalation: Thanks to a sizable team of senior IT experts ready to help, Progent can escalate rapidly from Tier 1 to Tier 3 services so even the toughest issues can be handled fast.
- Keep Your Clients Satisfied: Satisfied customers stick. By joining with Progent, you can keep delivering solutions without ever requiring clients to seek help from other support firms.
- Remote Technical Support Experts: For 20 years, Progent has provided remote network support ranging from Help Desk services to advanced consulting. Effective online service saves money and produces fast solutions.
- Top Certifications: Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants have earned advanced certifications including ISSAP, CISM, and GIAC. Learn more about Progent's technology certifications.
Progent's Areas of Expertise for Stamford, Connecticut Organizations
Progent's seasoned roster of certified consultants and technical experts can provide Stamford, Connecticut companies a broad range of remote consulting and debugging expertise. Practice areas covered under Progent's reseller program for IT service organizations include:
- Exchange 2019 Consulting
- Microsoft Exchange 2016 Migration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 11 Migration Support Services
- Windows 10 Configuration
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Integration
- Active Directory and Azure Active Directory Planning
- Microsoft 365 Integration
- Microsoft Dynamics GP Customization
- Azure, Amazon AWS, Google Cloud
- Online Network Support
- Work from Home Integration
- Cisco Infrastructure
- Juniper Expertise
- Cisco Routers Consultants
- Security and Compliance Expertise
- Disaster Recovery Preparedness
- Stealth Penetration Testing
- Firewall Integration
- Help Desk Call Center Services
- Desktop Tech Support
- Data Center Solutions
- Operations Manager Monitoring
- System Center Configuration Manager Automation
- Microsoft Access Development
- Virtual Server Automation
- Fast, Affordable .NET Software Development.
- Windows Hyper-V Planning
- VMware vSphere and vCenter Integration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Support
- Smartphone Management
- Apple iPhone Support
- Google Android Phone Support
- Ransomware Defense and Recovery
- Backup/Restore Consulting
- Cisco IP Voice Technology and Video Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi 6/6E AP Configuration
- Wi-Fi Site Assessments
Learn More About Progent's Consulting Program for Network Service Providers in Stamford, Connecticut To learn additional information about Progent's consulting program for network service organizations in Stamford, Connecticut, call 1-800-993-9400 or see Contact Progent.
An index of content::
SharePoint Web Parts Support and Setup
SharePoint Workspace 2010 Support and Integration
Progent's Microsoft-certified engineers offer cost-effective online support and programming services to help your business to design, implement, manage, and maintain Microsoft SharePoint 2010 environments that can involve web sites that can function as intranets, extranets, document management tools, blogs, data warehouses, business analytics, enterprise search engines, Visio-driven workflows, and other tools to support and enhance information sharing. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with third-party databases and with Microsoft's familiar office productivity programs including Excel, Word, Outlook, and Project. Progent can assist you to migrate from previous versions of SharePoint or adapt a mix of web applications into a unified and easily managed SharePoint 2010 solution.
Open Now Microsoft Office System IT Consulting Firms
Microsoft Office 2000 Computer Network Specialist
Progent applies no startup charge and requires no retainer for services delivered during normal working hours. Progent's one-minute granularity eliminates large invoices for fast fixes so you won't be forced to permit less critical problems to fester. .
Microsoft CRM On-site Technical Support
On-site Technical Support MS CRM
Microsoft CRM helps mid-market businesses nurture profitable client relationships. Built-in Sales and Customer Service modules allow employees to share data to help improve sales success and offer steady, effective customer service. Progent can configure the optimal network environment, including local and offsite wireless connectivity, to back MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can help you integrate Microsoft Dynamics CRM with your marketing or customer service databases.
SQL Server 2016 Mobile Reports Online Troubleshooting
On-site Technical Support SQL Server 2016 Development
SQL Server 2016 introduces significant enhancements in performance, capacity, security and compliance, uptime, mobile computing support, and built-in business intelligence. New features include PolyBase for processing SQL and NoSQ databases simultaneously for big data applications, Jason integration, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud-resident resources. Progent's Microsoft-certified consultants can deliver remote and onsite support to assist businesses of any size to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics GP, Skype for Business, and SCOM.
ProSight Hosting for Virtual Servers Services
Consultant ProSight Virtual Hosting
Progent's ProSight Virtual Hosting service provides complete hosting of a small organization's production servers in a solution that delivers the maximum degree of dependability and expandability and is also simple to move to any data center. ProSight Virtual Hosting and management options are built upon proven virtualization technologies that enable small companies with multi- platform environments to save dramatically on the expense of capital investments, system support, and IT management while achieving world-class reliability and an unmatched level of vendor independence.
SCCM 2016 Upgrade IT Services
Remote Remote Troubleshooting SCCM 2016 Security
Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines compliance settings control, keeps track of network resources, protects against corporate data leakage, performs network health reporting, allows safe end-user self service, and delivers a single control mechanism for managing mixed-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration experts can assist you with any facet of designing, installing, using and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.
Expert Microsoft Certified Exchange 2016 Upgrade Remote Consulting
Microsoft Exchange Server 2016 Migration Computer Consultants
Progent can help your business in any and all facets of your upgrade to Exchange Server 2016 including designing high availability infrastructure for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines (VMs), databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; planning, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
SQL Server 2017 On-site Technical Support
Technical Consultant SQL Server 2017
Progent's Microsoft certified professionals can provide small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that opens the door to the rapid development of advanced business programs that offer your company a competitive advantage. SQL Server provides core support for XML and can query over the Internet and outside the corporate firewall. In addition to offering expertise, support and problem solving services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your IT network. Progent can also help you upgrade from earlier versions of Microsoft SQL Server to SQL Server 2005.
Windows 7 Migration Network Installation
Microsoft Windows 7 Services
Progent's certified engineers offers remote and on-premises consulting services to help your company to manage, support, and troubleshoot PCs powered by Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, network security, disaster recovery, online access, mobile device integration, wireless network design, and remote system monitoring and alerts.
Professional Infor SyteLine CloudSuite Installation
Infor SyteLine CloudSuite Factory Track Consulting Services
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates over a quarter century of experience assisting manufacturing and service companies to manage complex supply chains and improve the efficiency of critical processes to bring products to market quickly and adhere to customer commitments dependably. Progent offers the skills of an ERP consultant with more than 20 years of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite consulting that can range from occasional advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include installation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and DBA services.
MCSE Expert Certified Azure AD Computer Engineer
Azure AD Privileged Identity Management Network Consultants
Progent can assist you to design and implement a smooth move from onsite Active Directory to cloud-hosted Azure AD or to a hybrid solution that uses Azure AD Domain Services and Azure AD Connect to centralize identity and access services across onsite and Azure resources.
NetDocuments Solution Design Specialist
NetDocuments ndMail Consultant Services
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for legal workflows. Progent can provide remote access to NetDocuments experts to assist legal departments and law firms to design, deploy, administer, optimize, or troubleshoot a document management system (DMS) solution powered by NetDocs.
Integration Services Microsoft Windows Server 2022
Microsoft Windows Server 2022 Remote Support Services
Progent's certified Windows Server 2022 experts can help your organization to plan and implement a cost-effective migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that combines cloud-based Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Biggest Barracuda Backup Management Specialists
Barracuda Backup Deduplication Troubleshooting
Barracuda Backup is an affordable, subscription backup/restore service for small and medium-size organizations. A Barracuda Backup solution can include a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup protects critical company data produced locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting services to assist your business to design, integrate, manage and repair a BDR solution built on Barracuda Backup.
Emergency Consultant Windows Server 2008 BranchCache
Award Winning Windows Server 2008 BranchCache Specialists
Progent's certified consultants can help you to calculate the benefits of Windows Server 2008 for your company, create pilot systems and migration plans, integrate Windows Server 2008 with your network environment and applications, educate your IT staff how to run enhanced management tools, and provide ongoing consulting and tech support via affordable options such as Help Desk Call Center support and remote technical support.
SonicWall Network Security Testing
Network Consultant SonicWall Firewall
Progent's certified SonicWall firewall experts can help you configure, manage, and update SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into a complete security solution and design security into your corporate processes.
Top Rated Online Consulting Exchange 2007
Urgent IT Consultants Microsoft Exchange
Progent's Microsoft certified support team can help you define and implement an efficient in-place Microsoft Exchange 2007 migration plan that minimizes productivity downtime, reduces long-term service demands, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-location migrations, Progent offers the knowledge and experience to finish your project rapidly and economically. Progent's Microsoft Exchange 2007 support, repair, and design offerings include expertise with the integration of third-party add-ons to Exchange Server 2007 that are in keeping with your business goals.
System Center 2016 and Windows 10 Integration Computer Consultants
System Center 2016 Virtual Machine Manager Outsourcing
Small to middle size companies can now get all the benefits of Operations Manager 2007 and also have quick access to Progent's Microsoft Certified network consulting professionals. With Progent's affordably priced IT support programs, small and midsize organizations can select a basic System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to provide small company networks enterprise-class reliability, security, and performance.
Hermes ransomware protection and recovery Professionals
Egregor ransomware protection and recovery Engineers
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based analysis tools by SentinelOne to guard endpoint devices and physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily evade traditional signature-matching AV products. ProSight ASM safeguards local and cloud resources and provides a single platform to automate the complete threat progression including blocking, detection, containment, remediation, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks.
Windows 10 Migration Information Technology Consultants
Windows 10 OneDrive Support and Help
Progent's Windows consultants can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Windows. Online and onsite evaluation and migration support for Windows 10 available from Progent's consultants include Return on Investment estimates, project management, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, automated provisioning and administration, infrastructure design, Wi-Fi support, business continuity planning, custom training for IT support staff and end users, and ongoing technical help.
Remote Recruit Home Based Cisco Consultant Freelancing Job
Virtual Office Infrastructure Full-Time Jobs
Progent's business climate will make you a better professional by improving your information technology skills and increasing the satisfaction of your clients. Progent delivers this commitment by attracting the top consulting talent for you to work with, providing a state-of-the-art system infrastructure, using proprietary application utilities to enable the maximum level of service, and by optimizing our business models for attracting and maintaining clients.
Fully Redundant Internet Network Professional
Top Quality Fully Redundant Internet Network Outsourcing
Progent's Cisco-certified network consultants can show you how to design an economical, fault tolerant Internet configuration architecture that can deliver non-stop Internet connectivity via a wide range of fault tolerant Internet network products and services including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide CCIE professionals to show you how to apply the most current technology for fault tolerant Internet connections to create an affordable, fully redundant Internet network with automatic failover and other features to deliver fault tolerant Internet access.
SonicWall NSSP 12000 Firewall IT Services
SonicWall NSA 9250 Firewall information Systems Audit
Progent's certified SonicWall firewall consultants can show you how to deploy, maintain, and update SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into a complete network protection plan and design security into your corporate practices.
Configuration ASA Firewalls with Firepower
ASA Firewalls with Firepower Remote Support
The current ASA 5500-X Family of firewalls with Firepower Services deliver substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network consultants can help you to maintain your legacy PIX or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, optimize, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Largest Protecting WatchGuard XTM Firewall
WatchGuard Firebox M270 Firewall Firewall Setup
Progent provides consulting expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall/VPN appliance that fits your security requirements and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewall solutions.
Microsoft Exchange 2010 Upgrade Specialists
Microsoft Exchange 2010 Migration Consulting
Progent's Microsoft-certified consultants can provide affordable online and onsite help to carry out your upgrade to Exchange 2010, generate comprehensive documentation of your new email environment, train your network support team and users to get them ramped up rapidly on Microsoft Exchange Server 2010, and offer ongoing administrative services and technical support. Progent can also help you upgrade from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
24-Hour Professionals Small Business Private Clouds
Private Cloud Services Consult
Progent's private cloud hosting service enables small and midsize businesses to run key applications such as SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant equipment with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup and restore. Smaller organizations can take advantage of Progent's private cloud hosting service to avoid large capital costs for the acquisition, maintenance, and management of network hardware and data center facilities while achieving the highest levels of system reliability and security.
ProSight infrastructure documentation management Consultant
Services ProSight IT asset documentation management
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data about your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate up to 50% of time spent looking for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it.
Service Database Remote Consulting
Service Reports Integration
Progent uses a sophisticated support reporting system that records and formats detailed documentation for all billed support activities. Unlike many independent consultants or local service firms who provide scant documentation or specifics of services performed, each service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the support reports sent by each staff member to each customer. The discipline of detailing and archiving service activity results in more effective support and eliminates a variety of typical problems such as when a support customer is effectively held hostage to a consultant who refuses to release the keys to the kingdom.
Microsoft Office 365 Webinar Technology Professional
Online Crystal Reports Training Engineer
Progent's webinars provide small companies the cost savings, convenience, and flexibility of virtual seminars plus the effective training methods of seasoned teachers who use the latest collaboration software to reproduce live, interactive classrooms. Progent can provide webinar education for key desktop software including components of Microsoft Office suite such as Microsoft Office Excel, Word, PowerPoint, and Visio: Microsoft Dynamics accounting and management reporting software including Microsoft Dynamics GP (Great Plains); plus additional popular desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Dharma ransomware hot line Professionals
Emergency ransomware cryptoworm recovery Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to halt the progress of an active ransomware attack. Call 800-462-8800
Engineer Unified Attendant Console
CCIE Certified IM and Presence Service Information Technology Consulting
Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, acts as the center of Cisco's communications and collaboration portfolio. CUCM and Unified CM Express (CME) provide a location-independent IP-PBX by integrating with applications like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's Cisco-certified consultants offer effective and budget-friendly online and on-premises expertise to assist organizations of all sizes to create and administer Unified CM environments by providing Unified Communications Manager configuration and troubleshooting services that add maximum business value. Progent can help with any facet of Unified CM setup and debugging in areas such as integrating VoIP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN support, deploying ISR routers with CUBE support, designing UCS server failover systems for survivability, performance tuning, and integration with Exchange Server.
Microsoft Experts SQL Server 2019 SSRS Technology Consulting
24/7 SQL Server 2019 and Excel Setup and Support
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and on-premises consulting expertise, software development, and troubleshooting services for businesses of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help you design and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based infrastructure into a seamless intranet solution.
Remote Technical Support Suse Linux
Professionals CentOS Linux
If you are producing Linux-based applications on a network that has Windows-based processors, desktops, and office applications, Progent can provide full-service information technology outsourcing that frees you to focus on your field of strategic know-how without the constant distraction of maintaining your company information system. Through the use of smart server monitoring and by providing remote and on-site support when your company needs it, Progent offers an affordable way for maintaining an IT network that features excellent reliability, protection, and efficiency. Progent's UNIX/Linux developer assistance services feature full-service it outsourcing, virtual infrastructure, remote and in-person service and troubleshooting, 24x7 monitoring, and Help Desk outsourcing.
Meraki MR72 Access Point Remote Technical Support
Emergency Meraki Online Consulting
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco devices for centralized management.
Offsite Workers Video Conferencing Setup and Support
Network Engineer Work from Home Teleconferencing
Progent can help small and medium-size businesses to deploy and troubleshoot teleconferencing technology to enable their at-home employees to interact efficiently with fellow workers and customers.
Ryuk ransomware hot line Specialists
DopplePaymer ransomware hot line Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the progress of an active ransomware breach. Call 800-462-8800
24x7x365 Sodinokibi ransomware protection and recovery Consult
Remote Endpoint Monitoring for Ransomware IT Services
Progent's ProSight Active Security Monitoring (ASM) incorporates next generation behavior AI technology by SentinelOne to defend endpoints as well as servers and VMs against recognized and novel ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
24/7 Windows Server 2019 PowerShell Information Technology Consulting
Windows Server 2019 and SQL Server IT Consulting
Progent's Windows Server 2019 disaster recovery planning consultants can help you to design a DR/BC system based on Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Integration Services Cisco VoIP Phones and Single Number Reach
SPA500 Series IP Phone On-site Technical Support
Progent's Cisco-certified IP phone and video IP phone experts can assist you to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Cisco Unified CM Express to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager applications that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's consultants can deliver expertise with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, deploying ISR G2 routers with CUBE internetworking capability, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.
24/7 Windows Server 2019 Storage Replica Engineer
Windows Server 2019 Windows Defender ATP On-site Support
Progent's certified Windows Server 2019 consultants can assist your company to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
Fortinet 200 Series Firewalls Integration
Immediate Fortinet 1100 Series Firewalls Consulting Services
Fortinet next-generation firewalls (NGFWs) are leaders in offering best-in-class performance for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can help your business to integrate your Fortinet FortiGate firewalls to safeguard all your IT resources at the network perimeter, within the data center, at branch locations, and at the cloud edge.
Specialists Data Protection Manager 2016 and VMware
Data Protection Manager 2016 and VMware Troubleshooting
System Center 2016 Data Protection Manager provides near-continuous backup and easy recovery capabilities for Microsoft-based environment. Data Protection Manager 2016 offers application-sensitive backup for key workloads like Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, supports virtual machines running on Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can help businesses of any size to plan, implement, manage, and repair a multi-site backup/recovery solution powered by Data Protection Manager 2016. Progent can help you to migrate from an older release of DPM or from a legacy system, and Progent can tune your SCDPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployments. Progent offers online or onsite consulting expertise and can provide as-needed guidance to resolve challenging issues or provide comprehensive project management or co-management services to help you finish your SCDPM 2016 initiative on time and within your budget.
