Microsoft and Cisco Consulting Best Practices
Progent's staff of Microsoft and Cisco Certified consultants average more than a decade of real-world professional background, in the trenches of network support, performing a broad variety of technical tasks for an extensive array of clients. Every Progent support professional shares a refined set of best practices which are combined into shared best practices standards that Progent instills in its consulting team. This means that you get not just expert IT capability, but also a consultant with field-tested methods for applying technical knowledge to repair actual IT problems rapidly.

Features and benefits of Progent's best practices include:

  • Individual Professionals
    Progent's team of network engineers is composed of among the most accomplished Microsoft and Cisco experts in the industry. With more than a decade of real-world background for each consultant, Progent's Microsoft and Cisco Premier experts bring a tested set of methodologies for resolving technical problems, planning projects, and providing professional services. The technical depth of Progent's engineering staff enables Progent to offer your company a consultant with task-relevant skills and an effective approach for finding quick and affordable IT solutions.

  • Reliance on Teamwork
    When appropriate, Progent utilizes a group approach to resolving the most stubborn network problems. By leveraging hundreds of man-years of background from Progent's Microsoft and Cisco Premier experts, Progent can quickly and cost-effectively handle even the most challenging problems. Consulting with hundreds of clients and performing thousands of sophisticated implementation and integration projects every year gives Progent a unique perspective on which approaches work and which ones do not. Complex software interactions are a potential trap for even the most skilled consultants unless they have a long and varied history in real-world work with a broad range of technologies.

  • Corporate-wide Policies for Best Practices
    Progent has incorporated the combined experience of its top engineering staff to develop an in-house, corporate-wide set of leading practices intended to ensure timely, affordable resolutions of information technology issues and to track and optimize customer satisfaction. These practices include a strong focus on client communication and services documentation. Progent's Founder and President, Les Kent, has a 35-year background of innovative network consulting, corporate management, sales and marketing, and administration. Progent's company-wide best practices are strongly influenced by Mr. Kent's background developing challenging technical solutions while acting as a system architect, software developer, task manager, implementation expert and troubleshooter.

  • Continuing Professional Education
    As an authorized partner with Microsoft, Progent ensures that staff engineers participate in continued product and methodology education that includes important information and methods for technology integration that have been developed from the practice of thousands of technical experts worldwide. This results in continually more efficient provision of services to Progent's clients.

  • Internal Database of Problems and Proven Solutions
    Progent's advanced service documentation system provides detailed documentation for all delivered services. Every Progent staff member has complete availability of all the details of support provided by any consultant to each customer. This database of issues and solutions, plus false alarms and miscues, is organized as an easily accessible internal information store that allows Progent's support professionals to share their experiences company-wide to ensure that the overall effectiveness of Progent's consulting services grows continuously. This support history also reduces your dependence on an individual engineer by making it possible for one Progent consultant to take up where another stopped while minimizing time spent getting ramped up on your network environment. Another benefit of Progent's support reporting database is that your company can more smoothly handle network support duties in house if it becomes cost-effective to do so, or you can migrate to another IT outsourcing firm if you grow dissatisfied with Progent's support.

  • Microsoft Solutions Framework Project Methodology
    For larger initiatives, Progent consultants use the Microsoft Solutions Framework methodology for providing support. MSF divides projects into distinct and manageable phases that reduce the risk of a project falling out of control. Every phase creates a strong foundation for the success of later phases. Planning and integration issues are identified early in the project continuum so problems can be pi pointed and dealt with before customer workflow is disrupted. This also prevents costs from spinning out of control due to unforeseen problems during large scale deployment. All project components are documented to create a comprehensive description of technical services provided and to help in ongoing network support.

  • Access to External Support Databases
    As authorized support associates of Microsoft and Cisco, Progent has the benefit of the industry's most extensive technical knowledge bases and resources. Among the most helpful support knowledge bases available to Progent's consultants are the industry best practices incorporated into the various Management Packs published by Microsoft and other vendors for use in conjunction with Microsoft System Center Operations Manager, the automated network monitoring software that is the foundation of Progent's special IT outsourcing packages. Management Packs consist of custom built processing rules that can react to events, performance margins, and warnings tracked by Microsoft System Center Operations Manager. Management Packs can also give valuable suggestions on how to handle certain problems by programmatically extracting appropriate articles from the vast Microsoft Knowledge Base.
To get in touch with Progent for mid-size business network support, call 1-800-993-9400 or visit Contact Progent.

An index of content::

  • 24/7 Network Security Consultant From Home Job Denver, CO Microsoft MCA Consultant Contract Job Opportunities Denver International Airport

  • Cisco Virtual Private Network Online Technical Support
    Cisco Virtual Private Network Consultant

    Cisco's network security and remote access products for small businesses provide a full range of manageable security products to help protect your local and remote network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection devices and VPN concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security technologies that align best with your business goals.

  • 24/7 Telecommuters Consulting near Santos - Network Security Solutions Consultants Praia Grande, Sao Paulo Emergency Santos Remote Workforce Cybersecurity Systems Consulting Experts Santos, Praia Grande
  • 24/7 Work from Home Employees Londrina Assistance - Security Systems Consulting Experts Maringá Remote Workforce Consulting in Londrina - Network Security Solutions Consulting Services Londrina
  • 24/7/365 St. Louis Ryuk Crypto-Ransomware Negotiation Guidance St Louis Forest Park St. Louis Crypto-Ransomware Settlement Negotiation Help
  • At Home Workers Consulting near me in Sydney - Cybersecurity Systems Consulting Services Sydney Teleworkers Assistance in Sydney - Cybersecurity Systems Consulting Services Sydney
  • Beverly Hills Snatch Crypto-Ransomware Rollback Beverly Hills-West Hollywood Beverly Hills DopplePaymer Ransomware Recovery Beverly Hills-Westwood, CA
  • Buffalo MongoLock Ransomware Forensics Buffalo, NY Buffalo Snatch Crypto-Ransomware Forensics Analysis Buffalo, NY
  • Company-wide Standards for Best Practices Integration Services
  • California Design Consultant Los Angeles California Computer Consultancy Group
  • Cisco CCIE Small Office IT Consultant South Hampton Roads Manager Help Desk South Hampton Roads
  • Cisco Engineers Contract Contractor Jobs Microsoft MCP
  • Cisco IP Video phones Remote Troubleshooting Support Outsourcing 7800 Series IP Phone

  • Urgent Exchange 2019 Configuration IT Consultant
    Immediate Exchange 2019 Security Support Services

    Progent can assist your organization in any phase of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core for hosting Exchange; designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; moving mailboxes; designing and implementing Hyper-V; setting up hardware load balancing (HLB); setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook clients.

  • Cisco Network Consultants Lodi, Escalon CA Cisco On-site Technical Support Stockton
  • Cisco Support Firm Thousand Oaks, Conejo Valley, United States Cisco Onsite Computer Services Ventura County California
  • Cleveland, OH Network Support Consulting Cleveland Support Outsourcing Services
  • Columbia, South Carolina Small Business Computer Consultants Urgent Cisco and Microsoft South Carolina Tech Support For Small Business

  • Award Winning VPN Remote Support
    Remote Access Computer Consultants

    Cisco's network security and offsite connection technology for small businesses provide a comprehensive line of easy-to-administer security products to help safeguard your local and remote network infrastructure. Cisco's VPN line includes routers, firewalls, intrusion detection systems and VPN concentrators. Progent's professional consulting staff includes experienced specialists with Cisco CCIE and CCNP certifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security solutions that align most closely with your business objectives.

  • Small Business Network Consulting Services Microsoft Solutions Framework Project Methodology
  • Computer Network Specialists Cisco Carlsbad-Solana Beach Network Assessment Cisco Carlsbad-Solana Beach, California
  • Consultants for Anaheim Computer Support Companies Anaheim, Orange County Award Winning Expertise for Network Support Organizations - Anaheim - Seamless Temporary Support Staff Help Orange County, USA
  • Consultants for IT Support Organizations near me in Las Vegas - Short-Term Support Staff Help Las Vegas, Clark County Consulting Services for Las Vegas Network Service Providers Las Vegas

  • Cisco Content Engine Network Module for Content Delivery Online Help
    F5 Networks BIG-IP Technology Consulting

    Progent offers high availability load balancing consulting covering system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching technology such as Cisco Content Engine. fault tolerant load balancing providers for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks BIG-IP.

  • Dayton Ryuk Crypto-Ransomware Infection Operational-Recovery Example Dayton NotPetya Ransomware System-Rebuild Dayton
  • Dynamics GP Great Plains Accounting Computer Consulting Remote Consulting Dynamics GP/Great Plains Features
  • El Paso Work at Home Employees Collaboration Solutions Consulting Services El Paso Texas El Paso Offsite Workforce Collaboration Systems Consultants El Paso Texas
  • Engineer Mac Technical Support Services Mac Remote
  • Exchange Server 2010 Computer Consultancy Firms Santa Monica-West Los Angeles, California 24-Hour Microsoft Exchange 2010 Computer Consulting Group Santa Monica-Culver City, CA, USA
  • Firewall Security Companies Bristol Security Consultant Bristol
  • Fresno California Best Ransomware Cleanup and Recovery Fresno California Phobos Ransomware Hot Line
  • Guarulhos, Tatuapé Work from Home Employees Guarulhos Consultants - Collaboration Technology Consulting Services Guarulhos Remote Workers Collaboration Systems Expertise Guarulhos
  • Hornetsecurity Altaro M365 Mailbox Backup Onsite Technical Support Altaro Microsoft 365 Total Mailbox Backup Troubleshooting
  • ISSEP Small Business Computer Consulting Firms CompTIA Security+ Information Technology Outsourcing
  • IT Consulting CRISC Risk Identification CRISC Certified Cybersecurity Online Consulting
  • Access to External Support Databases Small Business Networking
  • Idaho Small Office Network Consultants Boise City, ID, Pocatello, ID, Idaho Falls, ID, Lewiston, ID Design Firm
  • Illinois Emergency Windows Information Systems Firms Windows IT Outsourcing Companies Illinois, United States
  • Information Technology Consulting Redhat Minnesota Linux Specialists
  • Integration Group Cisco Los Angeles, San Diego, Long Beach, Santa Ana, Anaheim, Riverside, Bakersfield, CA 24 Hour Tech Support Cisco
  • Ipanema Avaddon Crypto-Ransomware Negotiation Expertise Ipanema Ransomware Settlement Support Ipanema, Leblon
  • Louisville Nephilim Crypto-Ransomware Rollback Louisville Kentucky Louisville Crypto-Ransomware Operational-Recovery Louisville, KY
  • Mandrake Linux, Sun Solaris, UNIX Online Support Red Hat Linux, Sun Solaris, UNIX Network Engineer El Paso, Fort Bliss
  • Microsoft SQL Server 2012 Online Technical Support Biggest Power View Support and Setup
  • Microsoft and Cisco Information Technology Consulting Company Oakland, Alameda County After Hours Microsoft and Cisco Consolidate Oakland, Alameda County
  • Minneapolis, Saint Paul, Rochester, MN Implementation Support Outsourced IT Support Minneapolis, MN, Saint Paul, MN, Rochester, MN, Duluth, MN
  • Minnetonka-Eden Prairie Technical Consultant Minnetonka-Eden Prairie Server Troubleshoot Expert
  • Offsite Workforce Guidance near Santos - Setup Consulting Santos Santos At Home Workforce Setup Consulting and Support Services Praia Grande, Sao Paulo
  • Offsite Workforce Guidance near me in Riverside - Integration Consulting Experts Teleworkers Consulting and Support Services nearby Riverside - Infrastructure Guidance Inland Empire Riverside, USA

  • ProSight Email Content Filtering Consultancy
    Email Allow Lists Consulting

    Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver centralized management and comprehensive protection for all your email traffic. The powerful architecture of Progent's ProSight Email Guard integrates a Cloud Protection Layer with a local gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. Email Guard's onsite gateway device adds a deeper level of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.

  • Orlando Florida MS Dynamics GP Supplier near Orlando - SQL Server Consulting Orlando Florida MS Dynamics GP (Great Plains) Orlando Reseller - SQL Server Help
  • Panama City Avaddon Ransomware Forensics Investigation Panama City Panama City DopplePaymer Crypto-Ransomware Forensics Investigation
  • Company-wide Standards for Best Practices Computer Outsourcing
  • Panama City-Vista Alegre Onsite Computer Services Panama City Networking Consultant

  • Google Android patch management Consultants
    24x7 Google Android patch management Services

    Progent's managed services for patch management offer businesses of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, such as scanners, network infrastructure appliances such as switches and Wi-Fi access points, and IoT devices like alarms and robotics.

  • RIM BlackBerry Technology Consulting Company Midland County Texas BlackBerry Desktop Manager Migrations Midland Odessa, US
  • Redhat Linux, Sun Solaris, UNIX Consultant Huntsville Decatur Madison Huntsville, Limestone County Mandrake Linux, Solaris, UNIX Remote Consulting
  • Remote Small Business Network Support Cisco Design Firm Cisco Modesto
  • SCOM 2012 Cloud Monitoring Consultants System Center OpsMgr 2012 Integration Support

  • Microsoft Firewall Online Support
    Microsoft Experts Online Support Microsoft ISA 2004 Server

    Progent's Microsoft-certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server configuring ISA Server-based security installations for information systems with many sites, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to assist your small business in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your information security needs without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.

  • Server Troubleshoot Expert Windows Windows Security Consulting Services Indianapolis, IN, Fort Wayne, IN, Gary, IN, Evansville, IN, South Bend, IN, United States

  • After Hours Office Entourage for Mac Trainer
    Microsoft Excel for Mac Education

    Progent offers onsite training designed for people who want to expand their knowledge of the Apple macOS and OS X operating system, Apple Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar training for macOS and Mac OS X applications.

  • Small Business Network Consulting Firms Exchange Santa Catarina 24x7 On-Call Services Exchange Server 2010

  • Fault Tolerant Inter-Office Connection Integration Services
    Fully Redundant Internet Network Network Consulting

    Progent's high availability network consultants offer reliability consulting, disaster recovery planning, network load balancing, non-stop interoffice connectivity, non-stop Internet architecture design, 24x7 data center support, and other non-stop operations support to help your small business integrate a 24x7 environment for line-of-business applications. Progent possesses the experience to develop economical, high-availability systems by deploying the expanding suite of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster. Progent's Microsoft and Cisco certified engineers can help you design a high-availability mutli-site network with a completely mirrored Internet interface and efficient network load balancing.

  • Small Office IT Support Microsoft Exchange Server 2007 Modesto Microsoft Exchange Server 2013 Information Systems Firms Waterford, Newman, Hughson CA
  • Support SQL Server 2016 Enterprise SQL Server 2016 Always Encrypted Specialist
  • Tampa, FL Tampa Ryuk Crypto-Ransomware Forensics Tampa Ransomware Documentation Hillsborough County
  • Technology Professional Microsoft SUS Microsoft Software Update Services Technology Consulting

  • © 2002-2022 Progent Corporation. All rights reserved.