Microsoft and Cisco Consulting Best Practices
Progent's team of Microsoft and Cisco Premier Certified consultants average longer than a decade of hands-on industry background, at the front lines of network service, executing a wide variety of IT projects for an extensive array of businesses. Each Progent support professional shares a proven set of leading practices that are incorporated into shared best practices training that Progent instills in its support staff. This guarantees that you get not only world-class technical help, but also a support engineer with proven methods for applying computer knowledge to fix actual IT problems quickly.

Features and benefits of Progent's best practices include:

  • Individual Professionals
    Progent's staff of network engineers is made up of some the most accomplished Microsoft and Cisco experts in the industry. Averaging more than 10 years of professional background per engineer, Progent's Microsoft Premier experts offer a tested set of methods for resolving network issues, planning projects, and delivering consulting support. The technical depth of Progent's engineering team allows Progent to provide your business a consulting expert with task-relevant ability and an efficient technique for delivering fast and affordable IT solutions.

  • Reliance on Teamwork
    When appropriate, Progent utilizes a group approach to resolving the most stubborn technical problems. By aggregating hundreds of man-years of background from Progent's Microsoft and Cisco Premier Certified professionals, Progent can rapidly and cost-effectively handle even the most challenging problems. Working with hundreds of customers and completing thousands of sophisticated deployment and configuration projects annually offers Progent a unique perspective on which approaches work and which ones do not. Subtle software interactions are a potential trap for even the most skilled engineers unless they bring an extensive and varied background in hands-on work with a broad variety of technologies.

  • Corporate-wide Policies for Best Practices
    Progent has incorporated the aggregate background of its top engineering personnel to create an in-house, corporate-wide set of methodologies designed to ensure fast, cost-effective resolutions of information technology issues and to track and optimize customer satisfaction. These practices include a powerful focus on client communication and support documentation. Progent's Founder and CEO, Les Kent, has a 35-year background of successful network integration, business management, marketing, and administration. Progent's corporate-wide best practices are significantly influenced by Mr. Kent's background developing challenging information technology solutions while working as a network architect, software developer, task manager, implementation professional and diagnostic engineer.

  • Continuing Professional Education
    As an authorized partner with Microsoft, Progent makes sure that in-house consultants undergo ongoing product and methodology education that includes important information and procedures for technology adoption that have been developed from the practice of hundreds of thousands of computer experts around the world. This results in continually more effective provision of support to Progent's clients.

  • Internal Database of Problems and Proven Solutions
    Progent's advanced service documentation system offers detailed records for all provided services. Every authorized Progent staff consultant has complete access to all the details of services provided by any consultant to every client. This record of issues and solutions, plus false alarms and missteps, is organized as readily accessible internal information store that allows Progent's consultants to communicate their knowledge corporate-wide so that the overall effectiveness of Progent's consulting services grows continuously. This support history also eliminates your reliance on an individual consultant by making it possible for any Progent consultant to pick up where another stopped while saving hours spent getting ramped up on your network setup. An additional benefit of Progent's support reporting database is that your business can more smoothly take on network management services in house if it becomes economical to do so, or you can migrate to another consulting firm if you become unhappy with Progent's service.

  • Microsoft Solutions Framework Project Methodology
    For larger projects, Progent engineers follow the Microsoft Solutions Framework (MSF) model for delivering service. MSF breaks down major initiatives into distinct and manageable components that minimize the risk of a project getting off track. Every step builds a solid foundation for the success of later phases. Planning and integration requirements are defined early in the project cycle so difficulties can be anticipated and resolved before customer workflow is disrupted. This also keeps costs from spinning out of control because of unexpected problems during large scale deployment. All project components are documented to create a comprehensive description of consulting services delivered and to help in continuing network maintenance.

  • Access to External Support Databases
    As certified consulting partners of Microsoft and Cisco, Progent has access to the industry's most extensive information technology knowledge bases and resources. Some of the most powerful support databases available to Progent's consultants are the operational best practices built into the various Management Packs created by Microsoft and third parties to be used with Microsoft System Center Operations Manager, the proactive network monitoring software used as the basis of Progent's special IT outsourcing packages. Management Packs (MPs) contain custom built processing rules that can respond to events, thresholds, and warnings monitored by Microsoft System Center Operations Manager. MPs can also provide expert advice on how to deal with certain problems by automatically finding appropriate articles from the extensive Microsoft support database.
To get in touch with Progent for mid-size business network support, call 1-800-993-9400 or visit Contact Progent.



An index of content::

  • 24-7 Cisco Network Designers Lancaster County Nebraska Lancaster County Nebraska 24/7 Cisco Consulting Company
  • 24-7 Locky ransomware recovery Consultant Services WannaCry ransomware recovery Consulting
  • 24-Hour Anaheim Crypto-Ransomware Phobos ransomware recovery Anaheim, CA Anaheim Crypto-Ransomware DopplePaymer Preparedness Evaluation Anaheim California
  • 24-Hour Mexico City 24x7 Crypto Removal Services Mexico City Emergency Mexico City 24-7 Ransomware Cleanup Mexico City, Gustavo A. Madero
  • 24/7 Jundiaí Dynamics GP-Great Plains Training Support Jundiai, State of São Paulo Jundiaí MS Dynamics GP Migration Support Services Jundiai, SP
  • 24x7 Remote Workers Chandler Consulting Experts - Backup Solutions Consulting Chandler Tempe Mesa Gilbert Work from Home Employees Chandler Expertise - Backup/Recovery Systems Consulting Services Chandler, AZ
  • Anchorage Nephilim Crypto-Ransomware Negotiation Consultants Ted Stevens Airport Anchorage ANC Anchorage Ransomware Negotiation Expertise
  • Appleton-Sheboygan Appleton At Home Workers Cloud Integration Technology Consulting Services Remote At Home Workforce Consulting and Support Services nearby Appleton - Cloud Integration Systems Assistance

  • SQL Server 2017 SSRS Remote Support
    Microsoft Integration Support SQL Server 2017 Graph

    Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business benefits of upgrading to SQL Server 2017 and can help you to design and carry out an efficient migration of your databases and applications to any network model including local, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or onsite support services ranging from as-needed architecture assessment or debugging to comprehensive project management and co-management to ensure your SQL Server 2017 initiative is carried out on time and on budget.

  • At Home Workers Consulting Experts near Phoenix - Data Protection Solutions Expertise Phoenix Immediate Remote Workers Phoenix Consulting and Support Services - Data Protection Technology Guidance
  • Barra da Tijuca DopplePaymer Crypto-Ransomware System-Restore Barra da Tijuca, Estado do Rio de Janeiro 24-Hour Barra da Tijuca NotPetya Crypto-Ransomware Operational-Recovery Barra da Tijuca, RJ

  • SMS Server Migration Remote Troubleshooting
    Network Engineer Systems Management Server

    Progent's Microsoft certified consultants offer small and medium size companies world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install important software quickly and reliably to specified users, reduce product expense and stay compliant by determining usage profiles, enhance Windows protection by improving your knowledge of vulnerability and by delivering critical updates, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational expenses by fully exploiting the administrative capabilities built into Windows. Progent's SMS engineers can help you use SMS economically for automated software and application deployment, security patch control, and asset monitoring management including program and appliance inventory.

  • Brisbane Crypto-Ransomware MongoLock Preparedness Consultation Brisbane, QLD Brisbane Crypto-Ransomware Locky Susceptibility Testing Brisbane
  • Cisco Architecture Small Office IT Consultant Ottawa Cisco Access Point Security Consulting Group Gatineau
  • Cisco Computer Network Service Company Texas - Houston, TX, San Antonio, TX, Dallas-Fort-Worth, TX, Austin, TX Cisco Network Security Consultant Dallas-Fort-Worth, TX
  • Cisco Migration Company Clearwater, FL, USA 24/7 Cisco Software Outsourcing Consultant Clearwater Florida
  • Citrix NetScaler Support Services Citrix XenDesktop virtual desktops Computer Engineer

  • Stealth Penetration Testing Security Team
    Security Penetration Testing Forensics Services

    Stealth penetration testing is an important component of any overall network security strategy. Progent's security experts can perform extensive penetration tests without the knowledge of your organization's internal IT staff. Stealth penetration checking shows whether existing security defense tools such as intrusion incident warnings and event log analysis are correctly set up and actively observed. Progent can provide continuous autonomous PEN testing to map your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, compromised credentials, overlooked patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-front attacks typical of the latest variants of ransomware.

  • Computer Network Companies Windows Garland, Texas Houston, Texas Windows Computer Support Consultant
  • Computer Services London-Berkshire London Small Office IT Support
  • Consultancy Services Des Moines, Iowa 24/7 Des Moines, IA Data Recovery

  • Firewall Support WatchGuard Fireware
    WatchGuard Firebox T-Series Firewall Security Team

    Progent offers support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate smoothly to modern WatchGuard firewall solutions.

  • Data Protection Manager 2016 Business Continuity Support and Help Microsoft Data Protection Manager 2016 Computer Consulting
  • Downers Grove Remote Workforce Cloud Integration Systems Consultants Downers Grove-DuPage County, IL Downers Grove Telecommuters Cloud Technology Guidance Downers Grove-Oak Brook, Illinois

  • Emergency Help and Support Windows, UNIX, Solaris
    UNIX, Windows Consulting

    If your business runs a UNIX, Linux, or Sun Solaris network or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-certified security specialists can assist your whole organization in a broad range of security areas such as security management practices, security design and models, access management systems and methodology, applications development security, business processes security, physical security, communications, infrastructure and web security, and business continuity planning. CISM and CISSP define the basic competencies and international standards of performance that network security managers are required to possess. These accreditations provide IT management the confidence that consultants who have achieved their CISA or CISSP qualification have the background and knowledge to deliver effective security support and consulting help.

  • Exchange 2010 Server Technicians Saint Paul MN Microsoft Exchange Server 2007 System Recovery St Paul-Bloomington, MN
  • Exchange 2016 Technical Support Companies Alpharetta Alpharetta 24-Hour Exchange Server 2013 Small Business Computer Consulting Company
  • Exchange 2019 Network Companies Newport Beach Exchange 2003 Server Small Business Server Support Orange County Southern California
  • Florianópolis Netwalker Crypto-Ransomware Repair Florianopolis Remote Florianópolis Ryuk Ransomware Malware Restoration Case Study Florianópolis
  • Gentoo Linux, Solaris, UNIX Computer Consulting South Florida, United States Specialists Suse Linux, Solaris, UNIX Miami Florida
  • Hillsborough County New Hampshire Consulting Expertise for IT Service Firms - Manchester - Transparent Temporary Staff Augmentation Specialists for Manchester IT Service Providers Manchester
  • Honolulu, Waikiki At Home Workforce Guidance in Honolulu - Collaboration Solutions Consulting and Support Services Remote Work from Home Employees Honolulu Guidance - Collaboration Solutions Consultants
  • Jardim da Penha Offsite Workforce Vitória Consultants - Endpoint Management Solutions Expertise At Home Workers Assistance nearby Vitória - Endpoint Management Systems Guidance Espírito Santo
  • Lawrence Work from Home Employees Voice/Video Conferencing Solutions Consulting Services Lawrence-Essex County, MA Work at Home Employees Consultants near me in Lawrence - Video Conferencing Systems Consulting Experts Lawrence, US

  • Engineers Citrix virtual desktops
    Immediate Citrix VDI Specialist

    Citrix has developed a powerful family of products that provide enterprise-level manageability, scalability, and responsiveness for server virtualization and for server-based distribution of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed XenServer and Citrix Essentials. Progent's Citrix-certified engineers can help your company to evaluate the business advantages of Citrix technology and show you how to plan, test, implement, troubleshoot, and maintain Citrix virtualization platforms.

  • Long Beach-Cerritos On-Call Services Remote Long Beach-Torrance Network Designers

  • Integration Microsoft Exchange 2003
    Exchange Server 2010 Specialist

    Progent's Microsoft-certified consultants have 20 years of experience planning, installing, and maintaining messaging systems for clients in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email environment offers security, service continuity, easy access for remote and wireless users, efficient administrative utilities, and productive integration with telephony. Progent provides expertise and support services for Exchange 2016, Exchange 2013, Microsoft Exchange 2010, Microsoft Exchange 2007 Server, Microsoft Exchange 2003 Server, and Exchange 2K Server. Progent can also assist small or mid-size businesses to migrate to Microsoft Exchange 2016 Server or Microsoft Exchange 2013 Server.

  • Manchester-Rochdale Information Technology Outsourcing Company Network Specialists Manchester-Bolton
  • Microsoft and Cisco Riverside Administration Riverside County Network Consulting Company
  • Microsoft and Cisco Santa Rosa Computer Support Consultant Emergency Computer Network Consultants Santa Rosa
  • Small Business Network Support Problem Escalation Through Teamwork
  • Monterey Peninsula 24x7x365 Santa Cruz Spora Crypto-Ransomware Removal Santa Cruz Dharma Crypto-Ransomware Cleanup Santa Cruz
  • Network Specialists BlackBerry BES Server Curitiba, Paraná Best BlackBerry BES Integration Company Curitiba, Paraná
  • Networking Companies BlackBerry Desktop Manager Ted Stevens Airport Anchorage ANC BlackBerry Desktop Manager Engineers Ted Stevens Airport Anchorage ANC
  • Newark Conti Crypto-Ransomware Forensics Analysis Essex County New Jersey Newark Hermes Ransomware Forensics Investigation Newark, Essex County
  • Offsite Workforce Melbourne Consulting and Support Services - Collaboration Systems Guidance Melbourne Melbourne Remote Workforce Expertise in Melbourne - Collaboration Technology Assistance
  • Oklahoma CIty Work from Home Employees Security Systems Consulting Oklahoma City Teleworkers Consulting Services in Oklahoma CIty - Network Security Solutions Expertise Oklahoma City, OK
  • On-site Support Cisco Nevada Nevada - Las Vegas, NV, Henderson, NV, Paradise, NV, Reno, NV Cisco Technical Support Organization

  • Apple OSX Tiger Information Technology Consulting
    OS X Support and Help

    Progent's consultants offer Mac users a variety of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Microsoft Entourage and email expertise, network protection services, and one-on-one education. Progent can help businesses to upgrade to macOS from OS X or earlier editions of Apple Mac OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone integration and iPad synchronization, or moving to iCloud services. For computer environments based exclusively on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, configuring and supporting a network infrastructure that is available, safe, efficient and able to achieve your organization's business goals.

  • Professional Services SQL Server 2019 Augusta, Richmond County SQL 2012 Software Recovery Richmond County
  • Access to External Support Databases Computer Consulting Firms
  • Providence Lockbit Crypto-Ransomware Repair Providence Pawtucket Cumberland, America Providence Nephilim Crypto-Ransomware Repair Providence Rhode Island
  • Ransomware Data Restore Midland Ransomware Data Recovery Midland County Texas
  • Problem Escalation Through Teamwork Technical Support Firms
  • Ransomware System Rebuild Greater Manchester, UK WannaCry Ransomware Hot Line Sheffield-Manchester
  • Remote Penetration Testing Security Contractor Stealth Penetration Testing Security Contractors

  • ransomware cryptoworm recovery Consultants
    NotPetya ransomware recovery Consultancy

    Progent's seasoned ransomware recovery consultants can help you to reconstruct an IT network victimized by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or MongoLock.

  • Remote Ransomware System Rebuild Birmingham, United Kingdom Wolverhampton Avaddon Ransomware Hot Line

  • Project Management Technical Support
    Site Move Consultants

    For large organizations, Progent can supplement in-house IT groups by providing extensive experience in supporting key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branches, Progent can perform as a transparent nearby extension of corporate IT management. Progent's enterprise consulting services include company-wide security, online branch office support, system design, Sarbox compliance, project management, and world-class support for multiple location network environments based on Enterprise Windows. Progent can offer field engineers and specialists to help with a campus relocation or office move, or a system architect to assist with setting up or utilizing an Internet Data Center or Hosting Facility.

  • Remote Workers Huntington Beach Consultants - Endpoint Management Solutions Consulting Huntington Beach California At Home Workers Huntington Beach Consulting Experts - Management Systems Consulting Services
  • SCOM 2012 Application Monitoring Consulting Expert Microsoft Certified Operations Manager Migration Help and Support
  • SQL Server 2019 Support Outsourcing Services Philadelphia Small Business Computer Consultant SQL 2012 Philadelphia
  • Saddle Brook Avaddon Ransomware Data-Recovery Saddle Brook-Carlstadt, New Jersey Saddle Brook Locky Ransomware Business Recovery Saddle Brook-Clifton, NJ

  • Largest Remote Server Management Cards Engineer
    Dell DRAC Professionals

    Remote server management cards give IT administrators complete control over a server without the requirement for an on-site presence. Using remote server management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can help you to design, implement, and support a high-availability business network that includes remote server management cards and Progent can utilize these remote management cards to deliver low-cost remote technical assistance. Progent is familiar with a number of remote management cards including Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.

  • Security Firewall Audit Kern County California Firewall Security Contractors Bakersfield California
  • SharePoint 2010 Support Services Sioux Falls Sioux Falls, Minnehaha County SharePoint Server 2013 Support and Setup

  • Cisco Management Onsite Support
    Cisco Planning Computer Help

    Progent's Cisco CCIE network infrastructure consultants can help your business to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone support, and CUCM/CallManager software expertise.

  • SharePoint Design Firm Virginia Beach, VA SharePoint Computer Consultancy
  • Small Business 100 Access Point Remote Support 24x7 Small Business WAP351 Computer Consultants
  • Solano County Computer Tech Vacaville Technology Providers

  • Online Support Services VMware vSphere Integration
    VMware Cross vCenter NSX Specialists

    Progent offers the assistance of a certified VMware VCDX consultant to help your organization plan, deploy, administer and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for local networks, cloud environments, or hybrid cloud deployments. Progent offers advanced expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for administering private and hybrid cloud solutions that provide maximum availability, fault tolerance, and application mobility.

  • Networking Organization Microsoft Consulting Best Practices
  • Support and Setup Meraki Switches Meraki MS 200 Series Switch Support and Help
  • Tampa Teleworkers Infrastructure Guidance Tampa Work at Home Employees Consultants in Tampa - Infrastructure Expertise Tampa, Hillsborough County
  • Telecommuters Barueri-Alphaville Consultants - Cybersecurity Solutions Consulting and Support Services Immediate Work at Home Employees Barueri-Alphaville Consulting Services - Network Security Solutions Guidance
  • Telecommuters Consulting Services in Lexington-Fayette - VoIP Systems Consulting Lexington, Fayette County Telecommuters Lexington-Fayette Guidance - VoIP Systems Consulting and Support Services Lexington-Fayette Kentucky
  • Telecommuters Fort Collins Consulting Services - Endpoint Management Systems Consulting and Support Services Fort Collins Colorado, USA Remote Workforce Fort Collins Consultants - Endpoint Management Systems Assistance Fort Collins, CO
  • Top Quality Atlanta Netwalker Crypto-Ransomware Forensics Investigation Decatur - Buckhead - Norcross ATL Atlanta Locky Ransomware Forensics
  • Top Quality Telecommuters Lincoln Assistance - Cloud Systems Consulting Experts Lancaster County Nebraska, U.S.A. Lincoln Work from Home Employees Cloud Integration Technology Consulting Lincoln, NE

  • Microsoft Experts SCOM 2012 Fabric Monitoring Integration Support
    SCOM Management Packs Integration

    Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, enhancing and fixing Microsoft SCOM solutions and can provide organizations of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also help you to install and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric and Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or onsite technical support to assist you to fix critical problems detected by SCOM 2012.

  • Top Windows and Solaris Support and Integration Solaris with Windows Consultants
  • Work from Home Employees West Palm Beach Consultants - Collaboration Solutions Guidance West Palm Beach-Boynton Beach, Florida 24/7/365 Offsite Workforce West Palm Beach Guidance - Collaboration Systems Consulting and Support Services West Palm Beach-Boca Raton

  • © 2002-2025 Progent Corporation. All rights reserved.