San Francisco East Bay
Oakland, Berkeley, Emeryville
Computer Consulting Experts
IT Support and Expertise
Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito , Piedmont, Albany, San Pablo , Pinole, Crocket, Hercules, Rodeo
Progent's IT consulting services for small and mid-size organizations in the Berkeley vicinity are focused on customers who require quick and economical help for network reliability, protection, productivity, administration, or recovery. The following brief selection of Progent's engineering support services and technical experience will give you an idea of the ways Progent can help you to enhance the business value of your information system.
- Progent's temporary staff augmentation services allow businesses to respond to sudden increases in demand for network support personnel without incurring the expense and hassle associated with vetting and recruiting experienced technical help and without adding to your full-time head count. To learn about Progent's short-term IT staffing services, refer to Progent's short-term staff augmentation services.
- Progent's Cisco IP phone and video IP phone consultants can assist you to integrate, manage, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM applications like Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, resolving IP phone registration issues, configuring SIP trunks and CUBE session border controllers, installing ISR G2 routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco SRST solutions for high availability.
- Progent's CISSP certified security experts and CISM certified security engineers can assist your company to protect your Apple macOS and OS X network through professional support services such as performing complete security audits, cleanup after work attacks, setting up firewalls, implementing safe remote and mobile access, deploying automated applications for defense against viruses, spam, and DHAs, and developing a detailed security strategy appropriate for your enterprise and network system.
- Progent has delivered support for Microsoft Dynamics GP and Great Plains software for nearly two decades and Progent has delivered integration, software development, training, and troubleshooting since the product's original release. Progent can provide top-tier expertise for upgrading legacy Dynamics GP deployments. Progent can help you to plan, test, and implement a cost-effective upgrade from a a legacy release to the newest release of Dynamics GP. Learn about Progent's Dynamics GP migration and integration consulting services.
- ProSight Data Protection Services ECHO provide small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS ECHO automates your backup activities and allows rapid recovery of vital files, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can deliver world-class support to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical information. Read about Progent's entire ProSight family of affordable network management outsourcing services for small and medium-size organizations.
- Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can help businesses of all sizes to maintain, enhance and debug your current SCVMM environment. Progent also offers Virtual Machine Manager 2016 migration consulting to help you to plan and carry out a smooth migration from Virtual Machine Manager 2012 to SCVMM 2016 in order to benefit from new assurance capabilities, high availability VMM storage options, and other enhancements. In addition, Progent can help you to upgrade to more current releases of SCVMM such as System Center 2019 Virtual Machine Manager and System Center 2022 Virtual Machine Manager.
- Progent is experienced in the architecture, configuration, and integration of cohesive computer networks by combining advanced technology from a range of top hardware and software vendors. Services offered by Progent include Microsoft technology consulting support, Cisco networking engineering services, consulting for Apple Mac and Apple iOS technology, Linux integration, BlackBerry and other smartphone integration, VMware vSphere and vCloud deployment, Oracle DBA and development services, Citrix XenApp and XenServer support, and Juniper firewall configuration.
- Progent's team of computer network consulting experts can help large enterprises to plan, install, and manage major rollouts of key Microsoft technologies by offering support like Active Directory and Azure Active Directory design, Exchange Server 2019 maintenance, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 integration, Microsoft SharePoint Server 2019 configuration, Microsoft SharePoint Server 2013 configuration, Teams consulting, Skype for Business Server maintenance, plus Microsoft SQL Server 2019 application development and Microsoft SQL Server 2016 integration and development. Progent has worked with some of the world's largest companies to integrate solutions based on Microsoft products and can provide branch office consulting services for enterprises with local offices in major cities throughout the U.S.
- Progent's certified Windows 7 upgrade engineers can assist you to administer and troubleshoot legacy Microsoft Windows 7 PCs. Progent's consultants can also show you how to evaluate the potential business value of moving to Windows Windows 10 or Windows 11. If you decide that it makes sense for your business to upgrade, Progent's Windows 10 upgrade engineers and Windows 11 deployment experts can help you to plan and implement an efficient migration to Windows 10 or Windows 11.
- Progent's experts can assist small and medium-size companies to set up and debug teleconferencing applications to enable their remote workforce to collaborate safely and effectively with fellow workers and clients. To learn about how Progent can assist organizations to install and manage teleconferencing solutions for an at-home workforce, refer to video conferencing expertise for teleworkers.
- Progent's Duo MFA service plans incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports single-tap identity verification with iOS, Google Android, and other personal devices. Using 2FA, whenever you log into a protected application and give your password you are requested to confirm who you are via a unit that only you possess and that uses a different network channel. A broad range of devices can be utilized as this second form of ID validation such as an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can designate several validation devices. For details about ProSight Duo identity authentication services, see ProSight Duo MFA two-factor authentication services.
- Progent has experience negotiating ransomware settlements with hackers. Negotiating an optimum settlement is a complex exercise that requires a mix of real-word experience, technical knowledge and business acumen. It also requires working closely with the cyber-extortion target's IT team and the insurance carrier, if any. Because the top priority of the ransomware victim is fast recovery, it is vital to deploy response teams that operate efficiently, concurrently, and with intimate collaboration. Progent offers the scope of technical skills and the deep bench of personnel to complement your network staff and recover your network quickly and affordably. for more details, see ransomware settlement negotiation expertise.
- Progent's data loss prevention (DLP) consultants and data leakage protection specialists can help you to configure Progent's ProSight Email Guard Security Gateway to use specified content security policies for monitoring the content of outbound email messages and attachments and blocking users from sending confidential or unauthorized information or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help organizations avoid reputation loss and keep in compliance with industry security standards and regulatory mandates including HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Find out about Progent's entire ProSight family of affordable network monitoring and management services for small and mid-size businesses
More Facts
If your small business is in the Oakland/Berkeley area and you require computer assistance, information technology outsourcing, or high-level services from a Microsoft or Cisco certified engineer, call 510-899-7400 or visit Contact Progent.
An index of content::
Coder Microsoft Azure migration
Azure and SharePoint integration Consulting
Progent can assist you with every stage of Microsoft Azure migration such as needs definition, prerequisites evaluation, system design, pilot testing, deployment, centralized management, performance optimization, license controls, disaster recovery preparedness, security planning, and compliance validation. Progent can help you to set up and troubleshoot firewall appliances and VPN connections so your clients can safely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft technologies to work in Azure including Windows Server, Exchange, SQL and Skype for Business. Progent can also help you to set up a hybrid cloud ecosystem that transparently combines on-premises datacenters with Azure resources.
Windows, UNIX, Solaris Consulting
UNIX with Windows Network Consultant
Progent can assist your company to design and implement a smooth migration from a UNIX-based information environment to a network powered by MS Windows and suited for supporting Microsoft's powerful office productivity products, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application experts can help you preserve your information and minimize productivity discontinuity by designing an effective transition plan that protects your existing investments in UNIX application and infrastructure. UNIX-to-Windows transition support services offered by Progent include evaluation of current infrastructure, transition planning and testing, Exchange migration support, information and application porting, and processor and storage system migration and consolidation.
Sarbane Oxley Compliance Consultant
Project Management Support
For enterprises with branch offices in or any region served by Progent's consultants, Progent's Microsoft-Premier network consulting professionals and certified Cisco network specialists offer a range of IT consulting services such as project management, Sarbanes Oxley compliance, site relocations, enterprise security, network architecture, on-site or remote branch office support, and technical support for co-location hosting facilities. A Progent IT consultant can show you how to design a multi-office network that makes smart use of colocation facilities and Internet data centers. Progent's Microsoft Certified consultants can help major corporations plan, integrate and support massive rollouts of the latest versions of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and CCNP consultants can assist you to deploy Cisco products for connectivity solutions that combine simple, high-performance, integrated, and remote networking.
24/7/365 Training Photoshop CS5
Apple Final Cut Pro Classes
Progent's Mac experts can promote the creative aspect of Mac environments by offering help services and education in graphics, sound, and video. Progent's support professionals can provide expertise in a range of Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post production facility.
Consultant Services Private Cloud Hosting Services
Private Cloud Services Specialists
Progent's private cloud hosting allows small and midsize businesses to run mission-critical applications like Microsoft SQL and Exchange Server from a secure Tier III data center on fault-tolerant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup replication and restoration. Smaller organizations can use Progent's private cloud hosting service to eliminate major capital costs for the purchase, upkeep, and management of network equipment and data center facilities while benefiting world-class levels of network availability and security.
Support and Integration Windows Server 2012R2 Configuration Manager
On-site Support Windows Server 2012 R2 Storage Spaces
Progent's certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop test environments and rollout plans, tune your network for on-premises, multi-site, cloud-based, and hybrid environments, educate your IT support team, create a corporate-wide security strategy, streamline IT administration, assist with creating applications, and generate and validate a DR/BC plan.
iPhone security Computer Engineer
Apple iOS integration Technical Support
Progent can provide affordable online consulting to assist you to plan, configure, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for short-term tasks to help you through specific technical roadblocks or major engagements to help you complete business-critical projects on schedule and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you build or support a highly available, protected and scalable network infrastructure that aligns with your computing model. Progent can also provide remote and on-premises training for individuals or groups to help manage and use your iPhones and iPads in a secure, team-oriented ecosystem that optimizes the business value of your IT network.
Developer Firms Dynamics NAV ERP
Navision and Dynamics NAV Troubleshooting
Microsoft Dynamics 365 Business Central (previously, formerly} called Dynamics NAV and Navision) offers small and midsize businesses a unified platform for financial management, inventory control, operations control, capacity planning, procurement, sales, supply chain management, and business reporting. Progent's Dynamics Business Central consultants can help company to manage your older Dynamics NAV environment or migrate efficiently to a cloud-hosted, on-premises, or hybrid deployment.
NotPetya ransomware recovery Technology Professional
Services Ryuk ransomware cleanup
Progent's proven ransomware recovery consultants can help your business to reconstruct a network damaged by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or Locky.
24/7 Hybrid Exchange Online and Exchange on-premises Technology Consulting Services
Consultants Exchange Online and on-premises Exchange
Microsoft supports seamless hybrid ecosystems that integrate Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have specific Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is completed on time and within budget.
CentOS Linux Consulting
Engineer PCLinuxOS Linux
If your company is developing UNIX or Linux applications on a network that includes Windows-based servers, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that frees you to focus on your area of strategic expertise while avoiding the continual distraction of managing your business network. By using smart network monitoring and by providing remote and in-person assistance as your company needs it, Progent offers an affordable solution for supporting an information network that provides excellent dependability, security, and efficiency. Progent's Linux developer assistance services feature comprehensive it outsourcing, virtual infrastructure, online and in-person service and troubleshooting, network monitoring services, and Help Desk Call Center outsourcing.
SentinelOne Vigilance Respond MDR Reseller Support and Integration
SentinelOne Vigilance Respond MDR Reseller Computer Consulting
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that includes AI software and advanced services to provide comprehensive endpoint detection and response (EDR).
Nexus Switch OTV Online Consulting
24 Hour Nexus Switch Consultant Services
Cisco Nexus switches are designed to deliver the performance, scale, dependability, cloud readiness, capacity, security and ease of management required to act as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and on-premises consulting expertise to assist your IT staff to create an optimal switch topology, build test environments to confirm your network design, install and configure Nexus switches, define and enforce appropriate policies, perform security and compliance evaluations, set up advanced monitoring, fully utilize network resources through virtualization technologies, troubleshoot switching and routing issues, optimize system performance, plan for expected growth, and set up the advanced fault-tolerant capabilities incorporated into Cisco's Nexus switches. Progent's consultants can also assist your business to migrate efficiently from legacy Nexus switches or Catalyst switches to current Nexus switches.
Information Technology Consulting Live Communications Server
Live Communications Server Integration Services
MS Communications Server delivers Instant Messaging and Real Presence as part of a scalable, world-class solution featuring advanced security, seamless compatibility with other Microsoft products, an expandable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers lower costs and elevated business efficiencies, enhanced individual productivity, and better intellectual property security. Microsoft Office Communications Server has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts offer remote and onsite configuration support and troubleshooting help for your Office Communications Server deployment and can help you to assess the advantages of upgrading to Skype for Business. Progent can also assist you to design and implement a smooth upgrade that will add business value to your IT system
Engineer ProSight Email Virus Filtering
Email Allow Lists Specialist
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide centralized control and world-class security for your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further level of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.
ProSight Reporting Remote Infrastructure Monitoring Support and Integration
ProSight Reporting SentinelOne Remote Network Monitoring Online Troubleshooting
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Radvision XT5000 Consultancy
Consulting Radvision Video Conferencing
Progent offers the services of a certified consultant with expertise integrating technology from the leading video conferencing/telepresence vendors such as Cisco/Tandberg, Polycom, and LifeSize and can help you to plan, configure, upgrade, or maintain a video conferencing solution that preserves your investment and maximizes the strategic value of your information network. Progent can also provide the services of infrastructure engineers who can help companies of any size to build and maintain a network that delivers the performance, dependability, security, and scalability required to accommodate your video conferencing/telepresence environment.
Consulting Private Cloud Hosting for Virtual Data Centers
Urgent Small Business Private Clouds Consulting
Progent's private cloud hosting allows small and midsize organizations to run mission-critical applications like SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant hardware with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup and restore. Smaller organizations can take advantage of Progent's private cloud to avoid large capital costs for the acquisition, upkeep, and management of network hardware and data center facilities while achieving world-class levels of network reliability and security.
Forensics Services Symantec Security
Symantec Raptor Security Consultant
Progent's Symantec consultants can help you support discontinued Symantec firewall and Symantec VPN products such as the Raptor and Symantec VelociRaptor line or show you how to upgrade to current firewall/VPN technology. Progent can also help you design and implement a comprehensive security strategy that can incorporate firewall/VPN devices and software, managed security and virus protection services, server and application monitoring products, and formal policies and processes. Progent has the expertise to be your one-stop source for continuing network help, administration, training, and security expertise.
Technical Support Dynamics NAV
24x7 Applications Consultants Dynamics NAV
Progent can provide online and on-premises configuration, upgrade, programming, training for Microsoft Dynamics Business Central/Navision.
Contract Programmer Amazon MWS
Developer Firm Amazon Marketplace Web Service development
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can broaden their market, reduce their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and expedite your ROI.
Microsoft SQL Technology Professional
MS SQL Server Outsourced Programming
SQL Server 2005 offers powerful, familiar tools to IT professionals as well as to network users, reducing the difficulty of designing, deploying, administering, and accessing enterprise data and analytical programs on platforms ranging from mobile devices to corporate data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with hands-on expertise and broad knowledge in designing and deploying information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Exchange 2013 Unified messaging Consultant
Expert Microsoft Certified Exchange 2013 Unified communications Configuration
Microsoft Exchange Server 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important new features as well as a revamped structure. These enhancements affect key facets of IT such as ease of administration, availability, compliance, operational costs, collaboration, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, create a cost-effective test and deployment plan, and educate your IT staff to manage your Exchange 2013 environment. Progent can also provide affordable online consulting and management services for Microsoft Exchange 2013.
After Hours Exchange Online Archiving On-site Support
Hybrid Microsoft 365 and Exchange Integration Services
Microsoft supports transparent hybrid ecosystems that combine Microsoft 365 and on-premises Exchange deployments. This permits you to have some mailboxes hosted at your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist you with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional expertise to help you through stubborn technical issues and also can provide extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is successfully completed on time and within budget.
Exchange Server 2016 Upgrade Technical Support Services
Microsoft Exchange 2016 Migration Planning Support Services
Progent can assist you in any and all phases of your migration to Exchange 2016 including designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your VMs, databases and log files; configuring HLB for high-availability CAS services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Microsoft Azure Virtual Machines Integration Firm
CISSP Certified Expert Microsoft Azure Virtual Machines Programming Companies
Progent can assist businesses of all sizes to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce equipment expense. Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud computing architectures supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and resources and ensure that you avoid the typical errors small organizations make when migrating to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN tunnels and to manage Apple iOS devices and Android smartphones and tablets.
Windows Server 2022 High Availability Remote Consulting
Windows Server 2022 DNS-over-HTTPS Network Consulting
Progent's certified Windows Server 2022 experts can assist your organization to plan and implement a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with a datacenter-based installation of Windows Server 2022.
Microsoft Exchange 2010 Upgrade Consultant Services
MCSE Expert Certified Consultant Services Exchange Server 2010 Upgrade
Progent's Microsoft-certified consultants can provide affordable online and on-premises support to carry out your upgrade to Microsoft Exchange Server 2010, produce thorough documentation of your upgraded email system, train your IT team and end users to get them ramped up rapidly on Microsoft Exchange 2010, and provide continuing administrative consulting and engineering help. Progent can also help you migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
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