San Francisco East Bay
Oakland, Berkeley, Alameda
Network Consulting Experts
IT Support and Expertise
Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito , Piedmont, Albany, San Pablo , Pinole, Crocket, Hercules, Rodeo
Progent's experts knows how to deliver a broad selection of consulting and support help for IT environments based on any mix of Windows, Cisco, Apple, and Linux technologies. Support services available to small organizations in the Berkeley area by Progent's team of Microsoft and Cisco certified technical experts include:
- VMware's NSX network virtualization platform allows you to build entire networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high level of automation regardless of the hardware making up the basic IP network. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and fixes and can generate audit reports to confirm complete service restoration, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX network virtualization platform, VMware Site Recovery Manager can rapidly recover the entire logical network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist your organization to design, configure, test and maintain a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.
- Progent's affordable extended hours online technical support program offers companies round-the-clock availability of online support from Progent's Technical Response Center (TRC). Services offered beyond standard business hours include fixing issues with Windows servers, Windows desktop support, help with MS Office applications, network and system backup and restore, and basic routing and switching support for Cisco technology.
- Progent provides complete and detailed reports of all service activity to make sure customers don’t ever feel like a hostage to their IT service company. Progent sends email documentation of services shortly after finishing each support interaction, and also sends a printed copy along with monthly billings. Comprehensive network support reporting makes it easier for customers to move to a different support provider or take on more service responsibilities in house. Complete service documentation also give IT managers the visibility needed to determine the value of maintenance services and produce more realistic network expense projections.
- Progent's Citrix desktop virtualization consultants can help you to plan, install, manage, and support a virtualized Windows application delivery and management system by providing XenDesktop consulting and XenApp support services. Progent's Cisco CCIE network consultants can help you enhance your network for distributing server-side and client-side applications, and Progent's datacenter management and support experts can help you to administer and maintain a remote datacenter that features high uptime, advanced security, and rapid disaster recovery. Progent can also help you with additional virtualization solutions from Citrix by providing XenServer consulting services and Citrix Essentials for Hyper-V integration.
- Progent can assist small and mid-size companies to design, install, validate and manage data protection systems to support work-from-home employees. For information about Progent's backup consulting services for teleworkers, refer to data protection expertise for a remote workforce.
- Progent can assist small and mid-size organizations to deploy collaboration platforms like SharePoint and Teams to make it easy for their at-home workers to engage in productive teamwork with colleagues and other stakeholders. For information about how Progent's consultants can assist businesses to install and manage collaboration platforms for remote workers, see collaborative applications consulting services for a remote workforce.
- Some of the typical online Cisco router support services offered by Progent's certified Cisco experts include configuring domain name, DHCP, routing maps, T1, and user accounts; configuring HSRP, aggregation, BGP to EIGRP redistribution, and ECN gateways; fixing BGP peering arrangements, routing tables, and BGP peering arrangements; installing current IOS image; configuring and testing router failover; fixing VPN issues; creating a network diagram and documenting router setup; plus security and disaster recovery planning.
- Progent can deliver a wide array of cost-effective consulting and support services to assist you company to deploy, configure, troubleshoot, and manage workstations and laptops based on Windows, macOS and OS X, or various versions of Linux. Progent's desktop PC support services include Windows 10 planning and migration support, Windows 8.1 consulting expertise, Microsoft Windows 7 technical support, MS Office and Office 365 integration and training, and 64-bit processing expertise.
- Progent's Cisco CCIE-certified network consultants offer world-class online and on-premises consulting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that range from small or midsize companies and campus networks to enterprise data centers and ISPs. Progent can help you to implement Cisco's quickly improving switch solutions to realize the performance, scale, resilience, virtualization support, security and ease of management required for your organization. For information about Progent's consulting and support services for Cisco's market-leading family of Catalyst switches, refer to Cisco Catalyst switch consulting services. For information about Progent's consulting and troubleshooting services for Cisco's Nexus Series of data center switches, refer to Cisco Nexus switch consulting and support. For details about Progent's support for Cisco Meraki switches, visit Cisco Meraki switches integration.
- Progent's SQL Server developers can help your organization to build and maintain database applications that utilize the SQL Server database platform. Progent follows leading lifecycle management practices to build scalable, manageable SQL Server database applications and is able to work with a client's IT staff to complete projects in a timely and affordable way. Progent for can help you to build SQL Server solutions by offering a broad array of consulting support services including functional specs, database modeling, ETL development,
T-SQL coding, software configuration, storage management, performance tuning, backup/recovery, clustering and virtualization, consolidation of stored procedures, replication solutions, security, and disaster recovery/business continuity planning. - Progent's founder and senior technology officer, Les Kent, was the architect for a Windows network application that earned Microsoft's “Best Application of the Year Award.” Mr. Kent is a 35-year network support veteran and has managed the creation and implementation of hundreds of innovative information technology solutions based on Microsoft and Cisco technologies. Mr. Kent started Progent in order to meet the needs of small organizations who can't justify the burden of maintaining a large IT group but who still require information systems with enterprise-class dependability, protection, and responsiveness.
More Facts
If your small business is in the Oakland/Berkeley area and you are looking for computer help, information technology outsourcing, or advanced expertise from a certified Progent professional, call 510-899-7400 or visit Contact Progent.
An index of content::
CCNP Certified wireless VoIP phone and Aironet APs Support and Setup
wireless IP phones and Cisco Unified Communications Manager Professionals
Progent's Cisco Wi-Fi IP phone configuration and troubleshooting consultants offer remote and on-premises support to help you build and administer a Cisco Wi-Fi IP phone solution by providing services that range from debugging the configuration of an IP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.
Exchange 2007 Edge Server Support Services
Consultant Microsoft Exchange 2007
Progent's expert support team can help you define and deploy a smooth in-place Exchange Server 2007 migration plan that avoids productivity disruption, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-site migrations, Progent has the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and design services include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.
Progent Management Team Consultancy Firms
24/7/365 Progent Management Small Business IT Consulting Companies
Progent's management team includes seasoned professionals with decades of background delivering network consulting services, technical support, and long-term information system planning to organizations ranging in size from small offices to global enterprises. Great service requires great people, and Progent stands out by having put together a management team able to provide customers with the top service value in the industry.
Consultants Mandrake Linux
Ubuntu Linux Professional
Progent's Linux consulting experts provide small and mid-size businesses and software developers support for managing and maintaining Linux computers that coexist with Microsoft-powered networks. Progent offers your organization access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This broad array of experience provides you with a convenient single source to help you create and manage a protected and robust cross-platform network and communications environment that supports Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Top Dynamics GP Power BI Consultants
Microsoft GP/Great Plains Network Consultant
Dynamics GP can help you expand and control your company better by offering deep access to decision-driving information and a rapid return on investment. Dynamics GP offers important business benefits such as its ability to expand the reach of your organization, handle your accounting, computerize financial processes, standardize procedures across your company, refine inventory control, increase order accuracy, expand revenue and minimize lead-time, and increase cash flow. Progent can help you configure and maintain a robust, secure server and network infrastructure to support Great Plains, and can provide experienced Dynamics GP support professionals to help you derive all the advantages of your Dynamics GP/Great Plains software.
Remote Support Network Engineering Telecommuting Job
Virtual Office Microsoft Consulting Part Time Job
Progent's productive atmosphere will allow you to become a more capable consulting professional by improving your technical knowledge and increasing the loyalty of your clients. Progent makes good on this promise by recruiting the top consulting experts for you to work with, offering an advanced system architecture, using custom application tools to deliver the highest level of service, and by streamlining proven business structures for attracting and maintaining clients.
Online Troubleshooting Microsoft SQL Server 2012
SQL Server Management Studio IT Services
Progent can provide the support of certified consultants and experienced database application programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and certified data security professionals to help you to evaluate the likely benefits of SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and configure an efficient and secure IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Urgent Consultant Services CISSP Certified Cybersecurity Manager
CISSP Certified Cybersecurity Manager Specialists
Progent's CISSP-certified network security experts can assist organizations of all sizes with any facet of information system security. Progent can create cost-effective cybersecurity systems that guard a small office against advanced malware attacks or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile users sharing network resources spread over multiple physical datacenters and various clouds.
Award Winning MySQL and Windows Consultants
MySQL Community Edition Learning
Progent offers cost-effective remote access to an Oracle MySQL RDBMS administrator or software programmer and can help businesses of any size to integrate and maintain MySQL in a robust network infrastructure that provides high levels of speed, expandability, and protection. Progent also has proven skill assisting businesses migrate databases from an Oracle environment to MySQL.
External Network Security Scan Consultant
24-7 Internal Security Inventory Engineers
Progent has put together two low-cost service bundles designed to allow small companies to get an independent security assessment from a premier security engineer. With Progent's External Security Inventory Scan, an engineer administers an extensive test of your network from outside your company firewall to determine potential weaknesses in the security posture you present to the public. With Progent's Internal Security Inventory Checkup, a security engineer runs a network scan from a secure machine inside your firewall to determine the risk to inside threats. Both security inventory services are set up and executed from a secured remote site.
Dynamics NAV MRP Reports
Navision and Dynamics NAV Technical Support Services
Microsoft Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides SMBs a single platform for financials, inventory, operations, project management, purchasing, sales and marketing, supply chain management, and business analytics. Progent's Dynamics 365 Business Central/NAV consultants can help your organization to maintain your legacy Dynamics NAV system or migrate smoothly to a cloud-hosted, on-premises, or hybrid deployment.
Radvision XT5000 Professional
Tandberg Video Conferencing Specialist
Progent can provide the support of an accredited engineer with expertise deploying products from the leading telepresence vendors including Cisco/Tandberg, Polycom, and LifeSize and can help your company to design, configure, upgrade, or maintain a video conferencing solution that protects your investment and optimizes the strategic value of your information system. Progent also offers the expertise of infrastructure engineers able to assist businesses of all sizes to create and maintain a network that provides the speed, reliability, security, and expandability you need to accommodate your video conferencing/telepresence solution.
24-7 Microsoft Access Professionals
Access Design
Progent can provide affordable remote support for all editions of Microsoft Office Access including Access desktop and Access Web App and offers advanced help for application programming, database conversion, performance tuning, BI reporting, and maintenance. Progent also offers tailored online training for Access application development and DBA services.
Support and Integration Microsoft Windows Cluster
Top Ranked Clustered Server Online Consulting
Progent’s Disaster Recovery/Business Continuity consultants have in-depth backgrounds assisting small and mid-size organizations to minimize system downtime by offering cost-effective remote consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT architecture, data backup and restore systems, and non-disruptive system maintenance. Progent’s business continuity experts can assist you to plan and test a sensible business continuity plan that aligns with your business goals and budget. Progent’s disaster recovery specialists can assist you to architect, deploy, and manage fault-tolerant technologies such as non-stop Internet access, virtualization, fail-over clustering, load balancing, continual off-site backup, and geographically dispersed hot backup centers.
Active Directory DS Online Help
Active Directory Exchange Specialist
Progent can assist you to plan and implement an efficient migration from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid solution that uses Azure AD DS and AD Connect to centralize identity and access services for both onsite and Azure resources.
SCVMM Computer Consultant
SCVMM 2012 Backup and Recovery Integration Support
Progent can assist organizations of all sizes to follow leading practices to configure SCVMM 2012 hosts, fabric, storage, and libraries; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help you to upgrade from a legacy version of System Center Virtual Machine Manager or from another management system, and Progent can help you to enhance and repair your existing SCVMM 2012 ecosystem so you realize maximum return on investment.
Support Gentoo Linux
Ubuntu Linux Consultant
If your company is producing Linux-based applications in an environment that has Microsoft Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your area of strategic know-how without the constant hassle of managing your business network. Through the use of automated server monitoring and by providing online and on-site support when your company needs it, Progent offers an affordable way for supporting an information system that provides high availability, protection, and performance. Progent's Linux developer assistance services include full-service network support outsourcing, virtual server infrastructure, online and in-person support and repair, proactive network monitoring services, and Contact Center support.
24-Hour SSL certificate management Consulting
Specialists ProSight certificate expiration management
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and protect data related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can eliminate up to half of the time spent looking for vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you’re planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it.
Top Ranked Independent EDI Consultant Part-Time Job
Freelance Cisco Consulting Telecommuter Jobs
Our Experts Team offers consulting in key areas such as Apple OS networking and applications; Support for Linux, UNIX-powered, and Sun Solaris systems; MRP, Enterprise Resource Planning, or CRM customization; Mission-critical and vertical program help; Chief Information Officer, management information analyst, and project management outsourcing; Custom program design and deployment; Web site, electronic business, Electronic Data Interchange, and client information portal design and integration; SQL management and efficiency consulting; Business information expertise; and Telecommunications architecture support.
SQL Server 2017 and Power BI Integration Services
Outsourcing SQL Server 2017 Security and Compliance
Progent's certified SQL Server 2017 experts can assist your organization to plan and carry out an efficient upgrade from your current SQL Server environment to SQL Server 2017.
Urgent SUS Consultant Services
Professionals SUS
Microsoft Windows Server Update Services allows network administrators to install and track the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can fully and effortlessly manage the distribution of updates that are published via Microsoft Update to servers and desktops in an organization. Progent can help you with complex details of the initial configuration of Microsoft SUS such as planning the Microsoft SUS deployment, setting up user's computers, defining the Group Policy settings, and ensuring your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container that makes sense for your network environment.
Data Center Professional
Internet Data Center Engineers
Progent's Data Center professionals can help you select high availability data centers that meet the specific requirements of your business. Fault tolerant Internet Data Centers are particularly appealing to small companies due to of their low cost and simplified logistics compared to taking a do-it-yourself approach. Trying to design an in-house data center with even a minimum level of fault tolerance is too costly for most small companies. Progent is ready to help you reap all the benefits of non-stop data centers and 24x7 colo sites by providing a full array of consulting and support services.
Network Security Consultants MSF
Providers Stabilizing Phase: Design Tuning
In conducting IT tasks for enterprise customers, Progent uses a phased methodology based on specified milestones in order to meet budgetary, timing and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures based on the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, pilots, design tuning, and expert implementation. All facets are recorded to provide a comprehensive summary of technical services delivered and to assist in ongoing system maintenance.
Mac OS X Classes
Immediate Microsoft Word for Mac Training
Progent offers onsite training customized for people who want to expand their understanding of the macOS and OS X platform, Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar training for macOS and Mac OS X application software.
Barracuda Backup and vSphere Professionals
Remote CCIE Expert Certified Barracuda Backup with Exchange Configuration
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical appliance built by Barracuda or a software-based appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup safeguards critical company data generated locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting support services to assist you to design, configure, operate and troubleshoot a BDR solution built on Barracuda technology.
SCVMM 2012 Virtual Switch Professionals
Microsoft Certified Expert Consultant Services SCVMM 2012 Live Migration
Progent can assist businesses of any size to adhere to best practices to set up SCVMM 2012 hosts, fabric, storage, and library resources; design, implement, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help your company to move from an earlier edition of SCVMM or from another management platform, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 environment to make sure you realize maximum return on investment.
Solaris Remote Professionals
Linux Remote Consult
Progent offers national online help and consulting services for companies that operate UNIX, Linux, or Solaris networks or whose information systems feature a mix of UNIX and Microsoft technology. Online IT help provides maximum leverage for your information technology dollar by extending user productivity and limiting the hours billed for computer analysis and repair. Advanced remote support utilities and skilled technicians and consultants combine to enable Progent to solve the majority of network issues without wasting time and money by going to your site. In the vast majority of cases your IT problems can be remediated by telephone or via a mix of phone help and remote network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISA and CISM certified security professionals to help with the toughest system issues.
Aironet 700 Access Point Integration Support
Aironet 1800 Access Point Online Support
Progent's Cisco CCIE-certified wireless network consultants can provide remote or on-premises integration and troubleshooting support to assist your organization to plan, implement, update, optimize, administer and troubleshoot Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi environment with your wired network and cloud-hosted resources to create an enterprise-wide connectivity foundation that is easy to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most efficient selection, placement and configuration of Aironet wireless APs to accommodate your unique workplace design, construction, and anticipated network traffic.
Expert Microsoft Certified System Center 2016 Business Continuity On-site Technical Support
System Center 2016 IT Consultants
Small to middle size companies can now get all the benefits of Microsoft System Center Operations Manager and in addition have quick access to Progent’s Microsoft and Cisco Premier IT support experts. With Progent's economically priced IT service packages, small organizations can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small business information systems world-class availability, security, and performance.
SCCM Reporting Outsourcing
SCCM Hybrid Integration Online Support Services
Configuration Manager automates application and device deployment at scale, simplifies compliance settings management, keeps track of network resources, protects against company data leakage, performs network health reporting, allows secure end-user self service, and offers a single control mechanism for administering mixed-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration specialists can assist your organization with any facet of designing, implementing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.
Onsite Technical Support Azure AD Connect
Azure Active Directory PIM Online Support Services
Progent’s consultants can help you to plan and carry out an efficient move from onsite Active Directory to cloud-hosted Azure AD or to a hybrid system that uses Azure AD Domain Services and AD Connect to unify identity management across onsite and Azure resources.
Work from Home Network Infrastructure Online Consulting
Urgent At Home Employees Network Infrastructure On-site Support
Progent can help small and mid-size companies to design, configure and debug the network infrastructure for remote workers.
64-bit Server Technology Consulting Services
64-bit Computing Engineer
Progent’s Microsoft-premier engineers can help your organization to enhance your servers and/or workstations from 32 to 64 bits. Progent can help your company to understand the costs and benefits of moving to 64-bit processing, design an efficient migration strategy that minimizes operational interruptions, and provide economical, expert remote support to aid your company to configure 64-bit operating systems and applications on your existing computers.
Consultant NetDocs Migration
NetDocs and iPhones Consultant Services
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for the legal profession. Progent can provide remote access to NetDocuments experts who can assist your law firm to plan, configure, administer, tune, or debug a document management system environment based on NetDocuments.
SharePoint 2016 Power Pivot Consultants
SharePoint 2016 MinRole On-site Technical Support
Progent's Microsoft-certified consultants can provide affordable online and onsite consulting expertise, application development, and troubleshooting services for businesses of all sizes who intend to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
Fault Tolerant Internet Data Center Online Support
Remote High Availability Data Centers Engineer
Progent's Data Center engineers can show you how to select high availability data centers that meet the particular requirements of your company. High availability Internet Data Centers are particularly appealing to small organizations due to of their affordability and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to create an on-site data center with even a minimum level of fault tolerance is financially prohibitive for most small businesses. Progent can show you how to reap all the benefits of high availability data centers and fault tolerant colo sites by offering a complete array of consulting and support services.
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