510-899-7400
1300 Clay Street
Oakland, CA 94612
Consulting Expertise
San Francisco East Bay
Oakland, Berkeley, Emeryville
Network Consulting Experts
Technical Services and Expertise
Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito , Piedmont, Albany, San Pablo , Pinole, Crocket, Hercules, Rodeo
Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.
| City | Address | Phone | Link |
| San Jose Headquarters |
2570 N. First Street, 2nd Floor San Jose, CA 95131 |
408-240-9400 | San Jose Network Support Services |
| Fremont | 37053 Cherry Street Newark, CA 94560 |
510-933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 |
510-300-1400 | Hayward Network Support Services |
| Oakland-Berkeley | 1300 Clay Street Oakland, CA 94612 |
510-899-7400 | Oakland-Berkeley Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 |
650-543-0400 | Palo Alto Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 |
707-772-1334 | Petaluma Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 |
925-621-2400 | Pleasanton Network Support Services |
| Roseville-Citrus Heights | 6520 Lonetree Blvd Rocklin, CA 95765 |
916-910-1200 | Roseville Network Support Services |
| Sacramento | 1100 N Market Blvd Sacramento, CA 95834 |
916-273-1400 | Sacramento Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 |
415-321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 95131 |
408-240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 |
650-931-2400 | San Mateo Network Support Services |
| San Rafael | 700 Larkspur Landing Cir Larkspur, CA 94939 |
415-526-1400 | San Rafael Network Support Services |
| Santa Cruz | 101 Cooper St, #4526 Santa Cruz, CA 95062 |
831-824-2134 | Santa Cruz Network Support Services |
| Santa Rosa | 131 Stony Circle Santa Rosa, CA 95401 |
707-303-4400 | Santa Rosa Network Support Services |
| Vacaville | 3336 N Texas St Fairfield, CA 94533 |
707-470-1313 | Vacaville Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 |
925-362-2400 | Walnut Creek Network Support Services |
Progent's certified professionals can provide a broad assortment of engineering and technical support help for information networks based on any combination of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Network services available to small and mid-size organizations in the Berkeley vicinity by Progent's staff of Microsoft and Cisco certified consulting experts include:
- Progent's iPhone and iPad integration consultants can provide cost-effective remote assistance to assist you to plan, deploy, and troubleshoot any facet of your iOS and Windows integration efforts and is available for short-term jobs to help you get past occasional technical roadblocks or major engagements to help you complete business-critical initiatives on time and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you build or maintain a resilient, protected and efficient infrastructure that is best suited to your mode of computing. Progent can also provide online and on-premises training to help manage and use your iPhones and iPads in a secure, team-oriented ecosystem that maximizes the business value of your IT system.
- SharePoint 2019 offers much of the modern experience drawn from SharePoint Online, serving as a transitional platform between the classic experience of SharePoint 2016 and the modern SharePoint experience. Progent's certified SharePoint 2019 and SharePoint Online experts offer economical remote and on-premises expertise, software development, and technical support services for businesses of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help customers design and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud components into a seamless information management system. To learn more, see SharePoint 2019 Server planning and deployment support.
- Progent's backup experts offer support for a broad array of utilities and services that deliver solutions for backing up Windows, Apple Mac, and Linux servers and desktops plus laptops and handhelds. Progent can help you with leading data protection products by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite solutions. Progent also offers support for Acronis, Mozy, Retrospect, Time Machine, Symantec Backup Exec, BackupAssist, HP Data Protector, and Oracle Solaris FLARs. For large organizations, Progent offers VMware Site Recovery Manager expertise. In addition, Progent's ProSight Data Protection Services are available to small and mid-sized businesses as an affordable end-to-end service for reliable backup and disaster recovery (BDR).
- Progent's Amazon AWS cloud integration consultants can provide affordable online support to assist companies of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Glacier for value-priced archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design and review, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security. Progent offers advanced expertise with firewall configuration and VPN connections and can show you how to deploy all-cloud or hybrid environments that seamlessly integrate Amazon AWS resources. Progent offers as-needed consulting or Progent can deliver comprehensive project management outsourcing to help you move efficiently to the Amazon AWS cloud.
- Progent's Experts Team provides in-depth help in specific application areas, allowing you to create fast, inexpensive and cohesive IT solutions that fit the individual needs of your company. Progent's software developers can assist your company to customize Microsoft's important business applications by offering a variety of services such as
Microsoft Dynamics AX Enterprise Resource Planning Software consulting services,
Dynamics GP Business Accounting Software training and integration,
Microsoft Dynamics NAV Business Management Software support,
Microsoft Dynamics SL Business Accounting Software migration and support,
and Microsoft Dynamics RMS (Retail Management System) deployment.
- ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading information security vendors to deliver web-based management and world-class protection for your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a further layer of inspection for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall. Learn about Progent's complete ProSight series of value-priced network monitoring and management services for small organizations
- Progent's Technical Response Center (TRC) is dedicated to delivering the best quality of remote computer support services offered anywhere for emergency and standard problems. For emergency issues that affect multiple users, vital personnel, or a mission-critical application, the Technical Response Center can respond within an hour. For non-critical issues, the TRC will respond within two hours. In all cases, your ticket will be created promptly and accurately, you will receive a confirmation from the trouble ticket system, and the TRC will check with you on every corrected issue to make sure you are satisfied with the resolution and willing to close out the ticket. Learn more concerning Progent's Technical Response Center Customer Commitment.
- Load balancing of multiple servers increases performance and provides redundancy by working around crashed servers in a load-balanced array. Progent's load balancing services address a broad array of fault-tolerant load balancing solutions including network load balancing, load balanced applications, network backbone routing, and content dispatching technology including Cisco Content Engine. Fault tolerant load balancing vendors for which Progent offers consulting services include Windows 2008 Server R2 Network Load Balancing Manager, the Network Load Balancing mechanism of Windows Server 2012, Virtual Machine Load Balancing in Windows Server 2016, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks BIG-IP.
- Progent's certified Microsoft Office and Office 365 experts can help companies of any size to integrate Office desktop and Office 365 applications including Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a cohesive solution that offers quick return on investment and enables improved business results. Progent can help your company to integrate Office or Office 365 apps with one another and with additional key Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent can also help you to fix compatibility issues with various versions of Office desktop and can provide customized online Microsoft Office and Office 365 training to individual users or groups.
- Virtualization technologies enable businesses to maximize resource utilization, streamline network administration, and enhance workload continuity and data protection. run several virtual machines on a single physical processor. Common usage scenarios for virtualization are resource consolidation, inexpensive platforms for applications that require outdated operating systems, and economical isolation of software development or pilot environments from on-line systems. Progent's virtual server engineers offer Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting, Microsoft Windows
Hyper-V Virtualization help, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX virtual network architecture and integration, and Citrix XenServer assistance. Progent can deploy virtual servers to maximize performance, fault tolerance and manageability while simultaneously lowering expenses; suggest and validate business recovery plans that reduce downtown in the event of a catastrophic failure; and deliver continuing support, repair, and consulting services as virtualization technology evolves.More Facts
If your small business is in the Oakland/Berkeley area and you are in need of computer help, IT outsourcing, or advanced expertise from a Progent engineer, call 510-899-7400 or visit Contact Progent.
- Northern California Remote Technical Support for Emeryville
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- Microsoft Certified San Pablo Support and Integration in Northern California
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- Online Support for Oakland California
- Alameda Support Services Northern California
- Cisco and Microsoft Berkeley Online Help
- Professionals for Oakland
- Alameda Support and Integration California
- El Cerrito Integration California
- Online Troubleshooting
- Consultant Services for Microsoft SQL Server 2016 St Louis, MO
An index of content::
24x7 Support Troubleshooting Top Rated Online Technical Support
Consultant Services for Small Business WAP321
Small Business WAP371 Computer Consulting
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5500 Wireless Controller Specialists Top Rated 2500 Wireless Controller Network Consultant
Microsoft Exchange 2010 Support Outsourcing
Exchange Server 2000 Integration Support
Progent's Microsoft-certified professionals have 20 years of background designing, installing, and supporting email systems for businesses in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email system offers protection, high uptime, easy access for off-site and wireless users, efficient management tools, and seamless integration with telecommunications. Progent offers expertise and support services for Microsoft Exchange 2016, Exchange 2013 Server, Exchange 2010, Exchange 2007, Exchange 2003 Server, and Exchange 2000. Progent can also help small or mid-size companies to upgrade to Microsoft Exchange 2016 Server or Exchange 2013 Server.
ASA 5500-X Firewall Remote Technical Support Cisco ASA Firewall AVC Configuration Technical Consultant
Access Integration Firm SSRS Developer
Albany Computer Systems Consulting Northern California Firewall Cybersecurity Consultancy North Carolina
Apple Mac and Windows Setup and Support Network Engineer for Apple iPhone and Windows integration
Microsoft Operations Manager Information Technology Consulting
MCSE Expert Certified System Center MOM Consultant Services
Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, optimizing and troubleshooting Microsoft SCOM environments and can provide companies of any size advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for SCOM 2012 servers that provides the performance and availability needed to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to import and customize SCOM 2012 management packs according to leading practices for tracking network infrastructure and Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or onsite technical support to help you to remediate serious issues detected by SCOM 2012.
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Microsoft Expert Consulting for Dynamics GP Power BI
Microsoft Dynamics GP Computer Consultants
Progent’s Microsoft certified consultants provide a range of consulting services for Dynamics GP. Dynamics GP/Great Plains is an accounting and ERP tool based, like all Microsoft accounting solutions, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to deploy and configure, and with its modular approach you are able to license only the functions you currently need, with the ability to expand clients and increase functionality when necessary. Progent’s Dynamics GP/Great Plains consulting experts can show you how to deploy, customize and administer the current version of Dynamics GP or upgrade smoothly from an earlier release.
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CISA Certified Security Expert Network Monitoring IT Consultant
Operations Manager Online Consulting
Remote 24x7 network monitoring, automated alerts, and periodic analytical reporting are vital to preserving the health of your IT system and eliminating preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have progressed to the point that companies of all sizes can afford a level of protection that was once reserved for enterprises. Progent can provide several Remote Monitoring and Management (RMM) options available as low-cost services designed to help your company to identify and fix a an array of IT network problems before they get big enough to hurt your business.
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Support and Integration for Debian Linux
Ubuntu Linux Professionals
If you are producing Linux-based applications in an environment that has MS Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to focus on your field of strategic expertise without the constant hassle of maintaining your company information system. By using automated server monitoring and by delivering remote and in-person support as your business needs it, Progent offers an affordable way for supporting an IT network that provides high availability, protection, and efficiency. Progent's UNIX/Linux developer assistance services include full-service it outsourcing, virtual server infrastructure, online and on-premises support and repair, proactive network monitoring services, and Help Desk support.
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Windows Server 2008 Onsite Technical Support
Windows Server 2008 Services
Progent's Microsoft-certified professionals can help you to calculate the advantages of Windows Server 2008 for your company, create pilot systems and migration plans, integrate Windows Server 2008 with your IT infrastructure and applications, train your support staff how to run enhanced management tools, and provide continuing consulting and support via budget-friendly options including Help Desk Call Center support and remote technical assistance.
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Specialists for Linux Backup
VMware VDR Backup Consultant Services
Progent offers economical remote support from consultants skilled in a broad array of products and services that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and workstations plus notebooks and smartphones. Progent offers help for leading data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can help you to design, enhance, or maintain backup/restore systems for a variety of architectures such as local, edge to datacenter, cloud, or hybrid.
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Microsoft Certified Remote Troubleshooting for Exchange 2010 OWA
Exchange 2010 Unified messaging Online Technical Support
Progent's Microsoft-certified consultants can provide affordable online and on-premises support to implement your migration to Exchange 2010, produce thorough documentation of your upgraded email system, educate your network support team and end users to get them ramped up quickly on Microsoft Exchange 2010, and offer ongoing management consulting and technical help. Progent's consultants can also assist you to migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.
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Professionals for Tracking Service Costs
Computer Consultant for Tracking Service Costs
Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all billed services. Unlike some freelance consultants or local service firms who offer scant documentation or specifics of services done, each service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support documentation transmitted by every consultant to each customer. The practice of documenting and organizing support activity allows more efficient support and avoids a slew of typical misfortunes such as when a service client is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.
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Server Management Consultant
Virtual Server Services
Server proliferation puts pressure on IT budgets and management resources. Server reduction via a virtual architecture offers lower total cost of ownership of hardware and faster return on investment, more efficient utilization of servers, simplified operations, enhanced system uptime, and easier management. Common usage scenarios for virtual servers include resource consolidation, low-cost hosts for line-of-business legacy software based on obsolete operating systems, and affordable isolation of program development or pilot testing environments from production systems.
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Computer Engineer for Windows Applications on Apple Mac
Remote Desktop Connection Client for Mac Configuration
For businesses that have a combination of Mac and Windows desktops, there exist two popular solutions for running Windows-only applications on macOS or OS X: an external connection to a physical Windows computer or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to connect a Mac to a networked Windows-based computer to run Microsoft Windows programs and share network resources. Microsoft's Virtual PC for Mac simulates Windows on an Apple Mac computer so that you are able to use Microsoft Windows programs directly. Progent's Mac technology consultants can assist you to maintain these products for using Microsoft Windows programs on your Macs and can in addition assist your company to assess and configure third-party products for Microsoft Windows platform simulation.
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Professionals for Nagios for Linux
Network monitoring commonly entails tracking a network’s resource usage to help identify throughput bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that work under Linux and can be deployed to monitor multi-OS networks where Linux and Windows coexist. Progent's network integration engineers can show you how to use both these programs to optimize and troubleshoot your network. Progent's UNIX support professionals provide small companies and programmers help with managing and supporting UNIX and Linux networks that coexist with Windows-based products.
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Microsoft Dynamics GP ERP Support Outsourcing
Consultant for Dynamics GP/Great Plains
Progent can show you how to prepare and implement an efficient move to Dynamics GP/Great Plains so that you retain your data, strengthen your protection, modernize your management reporting, take complete advantage of Microsoft Office support, and reduce productivity disruption by creating and executing a smart migration plan. Progent can also help train new Dynamics GP users so you don't lose productivity. Progent can improve your company reports and business analytics by offering Crystal Reports help, FRx assistance, and Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce specialized business applications and eCommerce solutions that work seamlessly with Dynamics GP.
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ProSight Endpoint Protection On-site Technical Support
Signature-matching Virus Protection Professionals
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior analysis tools to guard endpoints as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely evade legacy signature-matching AV products. ProSight ASM protects local and cloud-based resources and provides a single platform to address the complete malware attack progression including protection, identification, containment, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats.
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Computer Consultancy Group for SQL Server 2012 in Irvine, CA Irvine Microsoft SQL Server 2017 Outsourcing Technical Support
Computer Engineer for SharePoint Server 2010 SharePoint 2010 Consultant
ProSight Hosting for Virtual Servers Specialists
Specialist for ProSight Virtual Machine Hosting
Progent's ProSight Virtual hosting services provide small and midsize companies a range of benefits including reduced capital costs, savings on operational costs, improved executive focus, enterprise-class protection, enhanced fault tolerance, and business continuity.
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Hyper-V 3.0 Virtual Server Specialist
Microsoft Hyper-V 3.0 Virtual Machines Remote Consulting
Microsoft Windows Server 2012 R2 Hyper-V enhances virtualization in critical areas such as multitenancy, agile network infrastructure, cloud support, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can assist your company to take advantage of Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to reduce IT expenses and improve availability.
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Support for VBA for Mac
Microsoft VBA for Mac Technical Support
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most popular business programs. Progent's Apple-certified Macintosh consultants can show you how to set up Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows-powered computers so that Macintosh users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with colleagues who run Microsoft Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can support networks that mix Apple Macintosh with Microsoft Windows systems with complete resource sharing, or networks which carefully restrict sharing between Apple Mac and Windows users.
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Fedora Linux Information Technology Consulting
Computer Consultants for Debian Linux
Progent's Linux support experts offer small businesses and software developers help with managing and maintaining Linux computers that operate with Microsoft-powered technology. Progent offers your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of expertise provides you with an easy single source to help you build and manage a protected and reliable mixed-platform network and communications infrastructure that supports Linux and Microsoft interoperability by combining MS Windows with major Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
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Expert Microsoft Certified Operations Manager Technology Consulting Services
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, enhancing and troubleshooting Microsoft SCOM environments and can provide organizations of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or on-premises technical support to help you to remediate serious issues detected by System Center 2012 Operations Manager.
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Linux Network Monitoring, Nagios and MRTG Technology Professional
Consultant for MRTG for Linux
Nagios and MRTG are powerful, free monitoring tools that operate under the Linux OS and can be used to analyze UNIX/Linux networks, MS Windows systems, or multi-platform networks where the Linux OS and MS Windows run side by side. The Nagios monitor allows network support engineers to monitor system services including SMTP, HTTP, SSH, and PING. MRTG lets you track the bandwidth through SNMP network appliances such as processors, routers, and switches. Progent's system integration consultants can help you use both these tools to streamline and troubleshoot your computer network.
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SQL Server 2016 Mobile Reports Specialist
Microsoft SQL Server 2016 Computer Consultant
Microsoft SQL Server 2016 offers major enhancements in performance, capacity, security and compliance, high-availability, BOYD support, plus built-in business intelligence. Innovations include PolyBase for handling SQL and NoSQ files simultaneously for big data applications, Jason integration, Dynamic Data Masking, Mobile Report Publisher, and centralized control over local and cloud resources. Progent's Microsoft-certified consulting team can deliver remote and on-premises support to help businesses of any size to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager.
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Microsoft Office 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and other Exchange infrastructure to reduce hardware costs and management hassle. You can configure Office 365 Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid architecture that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote support to help your organizations to evaluate the benefits of Office 365 Exchange Online, plan a network topology that makes sense for your business needs and IT budget, implement an efficient migration from your current Exchange organization to one that includes Exchange Online, train your management staff and end users, and deliver ongoing consulting and technical support.
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Wireless Security Consultants
Security Specialist
Progent provides consulting for security analysis software including Microsoft Baseline Security Analyzer for performing a variety of programmed network auditing scans to identify potential security gaps. Progent has extensive knowledge of security auditing tools and can show you how to understand audit reports and react appropriately. Progent can show you how to design protection into your company operations, install auditing applications, plan and deploy a protected system architecture, and suggest procedures to maximize the safety of your IT system. Progent's security professionals are available to assist you to set up a firewall, design secure remote access to email and data, and install virtual private network. Progent's certified security engineers can also validate the protection of web-based software and can provide extensive security tests of enterprise-wide security to determine your company's compliance with important industry security standards including HIPAA, NIST, and ISO 17799.
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Progent's business climate will allow you to become a more capable consulting professional by enhancing your information technology skills and boosting the loyalty of your clients. Progent delivers this commitment by recruiting the best professional experts for you to work with, offering an advanced system infrastructure, running proprietary application tools to deliver the highest level of service, and by optimizing our operational models for finding and keeping customers.
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Mac Office Entourage Training
Macintosh Training Professional
Progent can provide onsite training customized for people who want to broaden their knowledge of the Apple macOS and OS X operating system, Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar training for macOS and Mac OS X application software.
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Progent’s Microsoft certified experts provide small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver important applications rapidly and reliably to appropriate users, lower product expense and adhere to licensing agreements by understanding patterns of usage, enhance Windows protection by improving your knowledge of weak points and by installing critical patches, manage your external workforce through industry standards independent of connection or location, and reduce operational costs by efficiently exploiting the administrative functions incorporated into Windows. Progent’s SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch control, and resource tracking management including software and hardware inventory.
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Cisco VoIP Phones and Single Number Reach Onsite Technical Support
Consultant Services for Cisco VoIP Phones and CallManager
Progent's Cisco IP phone and video IP phone experts can assist you to integrate, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, previously named CallManager, or with Cisco Unified CM Express to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's consultants can deliver expertise with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, deploying Cisco ISR routers with CUBE internetworking capability, and designing UCS server failover and Cisco Survivable Remote Site Telephony solutions for survivability.
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CCNP Expert Certified Meraki MR42 Access Point Integration Services
Meraki Wave 2 Wi-Fi Access Point Network Consulting
Progent's Meraki Wi-Fi access point experts provide online and on-premises support to help businesses of any size to design, deploy, maintain, upgrade or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to set up and support Cisco's Meraki-based wireless networks for sites that can range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products including Catalyst and Nexus switches, routers and firewalls to create a seamless network infrastructure that delivers the same connectivity, performance, security, manageability and uptime for wired and Wi-Fi clients irrespective of their location or device.
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Microsoft System Center 2012 Migration IT Consultants
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Progent has more than a decade of background integrating, and supporting the key platforms included with System Center and can assist your organization to plan, deploy, support, and repair your System Center 2012 R2 solution to maximize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent's consultants can help you to upgrade to the current edition of Microsoft System Center from a previous release or from another IT management platform to provide the benefits of enterprise-class provisioning, management automation, security, plus datacenter and application availability and performance monitoring.
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VPN Specialist
Cisco VPN Support Services
Cisco's security and offsite access technology for small to mid-size businesses represent a complete range of easy-to-administer protection products to let you safeguard your entire network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's expert consulting staff includes experienced engineers with Cisco's CCIE and Cisco Certified Network Professional qualifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security solutions that fit most closely with your business objectives.
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Systems Management Server Technical Support Services
SMS Server 2003 Upgrade Integration
Microsoft Systems Management Server 2003 provides added capability for change and configuration management of Windows-based systems via introducing Feature Packs. Feature Packs lower the net operational costs of managing and deploying software by making it easier to install system images, manage mobile computers, and operate management tools. In addition to advising you about ways to cut management expenses by installing SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT projects that cover areas that Feature Packs are intended to make more efficient. Progent's adoption and upgrade services can lower spending and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can help you define efficient procedures and policies to manage handheld computers and smart portable communication devices so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security strategy that includes standards, procedures and technologies to keep your IT computer system protected.
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Small Business On-site Technical Support
For small businesses considering Progent's network support outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.
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Microsoft Exchange Hosting Technology Professional
Consultant for Exchange Email Hosting
Progent's Exchange Server Hosting Support Services offer a world-class data center with backed-up electrical and cooling systems,
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Consulting for Database Application Development
Database Programming Technical Support
Progent's Microsoft-certified database application developers can provide small and midsize businesses online DBA and programming services for leading database products including MS SQL Server, Oracle, MySQL, and Office Access. Consulting services available from Progent include installation and integration, application design and coding, management support, replication and synchronization solutions, capacity planning, performance tuning, migration, security and compliance, backup and recovery systems, problem solving, and training.
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Microsoft Desktop Apps Instruction Computer Consulting Company
Phone Support Services for Online Office 365 Word Training
Progent's virtual classroom webinars offer small companies the affordability, ease, and flexibility of online seminars plus the effective training methods of seasoned instructors who utilize advanced technology to simulate real-time, interactive classrooms. Progent offers remote education for key desktop software including components of Microsoft Office such as Office Excel, Word, Access, and Project: Dynamics business accounting and analytics software including Microsoft Dynamics GP; plus additional popular desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
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Online Troubleshooting for Windows Server 2016 High Availability
Windows Server 2016 Just In Time PAM Information Technology Consulting
Progent's certified information technology consultants offer Windows Server 2016 migration consulting to help businesses of any size to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.
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Apple OSX Tiger IT Consultant
Apple OSX Tiger Support and Help
Progent's experts offer macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can assist clients to migrate to macOS from Mac OS X or other earlier versions of OS X and Progent can provide expertise with Apple Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone support and Apple iPad synchronization, or moving to iCloud. For business environments based solely on macOS or OS X or for networks with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, configuring and supporting a network infrastructure that is reliable, safe, fast and aligned with your organization's objectives.
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Microsoft CRM Network Consulting
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Microsoft CRM helps small businesses nurture profitable customer interactions. Built-in Sales and Customer Service components enable employees to share information to help improve selling success and offer consistent, effective customer service. Progent can set up the optimal server and communications infrastructure, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can help you combine Microsoft CRM with your marketing or customer support databases.
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Consult for 64-bit Processing
64-bit Server Network Consultants
Progent’s Microsoft-expert engineers can assist you to update your application servers and/or desktops from 32 bits to 64 bits. Progent can help your company to understand the costs and advantages of upgrading to 64-bit computing, plan an efficient upgrade strategy that minimizes operational disruptions, and deliver inexpensive, professional remote support to aid your organization to install 64-bit software and application software on your current computers.
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Aironet Outdoor APs Specialists
Integration for Aironet Wave 2 AP
Progent's Cisco CCIE wireless network consultants can provide online or on-premises integration and troubleshooting services to help you to design, configure, upgrade, optimize, administer and debug Aironet Wi-Fi AP environments of any size or topology. Progent's Cisco wireless controller experts can also help you to combine your wireless ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity foundation that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet wireless access points to work with your specific workplace design, construction, and expected network traffic.
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Support Outsourcing for Remote Wireless Site Survey
Progent’s Wireless Site Survey makes it easy to design and implement a WiFi network customized for your facilities, providing your business a WLAN that has the coverage, speed, capacity, QoS, security, and roaming capability your business needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more detailed onsite service.
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Designer for Amazon enterprise hybrid cloud solutions
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Progent can provide cost-effective remote consulting to help businesses to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN access and can show you how to deploy cloud-based or hybrid cloud networking models that efficiently incorporate Amazon AWS resources. Progent can provide occasional expertise to assist you to resolve complex technical issues or Progent can deliver comprehensive project management outsourcing services to help you migrate to the Amazon AWS cloud on schedule and within budget.
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Progent’s Technical Response Center provides low-cost national after-hours remote support for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer 24x7 telephone help and online direct computer connection to isolate and resolve technical problems quickly and affordably.
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Consulting Group for Nation Wide Support
Progent’s Technical Response Center provides nationwide extended hours remote assistance for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers offer after-hours phone help and online direct network connection to troubleshoot and repair network problems quickly and affordably. The scope of IT expertise represented by Progent's team of nationwide service professionals makes it possible to escalate even the most difficult network issues to qualified experts as needed. For critical problems, the Technical Response Center tries to answer your request for support in less than one hour.
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Progent's seasoned ransomware recovery consultants can assist your business to restore an IT network damaged by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or MongoLock.
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Office 365 is Microsoft's growing family of client productivity apps and cloud services available on a subscription basis. Office 365 apps and cloud services are offered in an array of subscription plans targeted at markets ranging from individuals and households to enterprises. Progent offers quick and affordable online access to consultants with expertise in Microsoft, Mac, iOS, and Android technology. Progent can assist your business to understand the many subscription options available with Office 365 and integrate your network with Office 365 so you derive top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to create and maintain hybrid solutions that seamlessly integrate local and cloud-based products and services.
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Systems Management Server 2003 Integration
IT Services for SMS Server Upgrade
Progent’s certified experts offer small and mid-size companies enterprise-level consulting support for Microsoft Systems Management Server and Configuration Manager 2007, Microsoft's standard tools for change and deployment automation. Configuration Manager 2007 is Microsoft's new title for the update management platform formerly called SMS Server. Configuration Manager 2007 offers a variety of new features to Microsoft Systems Management Server 2003 including comprehensive automation, built-in Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progent’s certified engineers can show you how to use SMS 2003 or Configuration Manager economically for automated OS and application software deployment, security patch control, software tracking, and software license compliance. Progent's consultants can also help your company to move smoothly from Microsoft Systems Management Server 2003 to Configuration Manager 2007.
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Symantec Security IT Services
Symantec VelociRaptor Security Auditing
Progent's Symantec consultants can assist you to support legacy Symantec firewall and Symantec VPN products including the Symantec Raptor and Symantec VelociRaptor line or show you how to upgrade to current firewall technology. Progent can also enable you to design and execute a comprehensive security plan that can include firewall and VPN devices and software, managed security and network protection services, server and application monitoring products, and documented policies and enforcement procedures. Progent has the skill to be your single source for continuing technical support, maintenance, education, and security consulting.
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Consulting for Citrix MetaFrame
Engineers for Windows Application Management
Progent's Citrix experts can help you to design, install, administer, and troubleshoot a virtual application delivery system built on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can show you how to optimize your network for delivering server and client-side applications, and Progent's remote datacenter support consultants can help you to manage and maintain a remote datacenter that features high availability, enhanced protection, and rapid recovery.
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Progent offers nationwide urgent phone support and troubleshooting services for companies who operate UNIX or Linux networks or whose information systems feature a mix of UNIX/Linux and Microsoft Windows technology. Remote technical support offers optimum leverage for your IT dollar by protecting user efficiency and shortening the time charged for computer analysis and repair. Sophisticated online support technology and skilled service specialists and consultants allow Progent to handle the majority of network issues without wasting time and money by traveling to your location. In the vast majority of cases your network issues can be dealt with by telephone or through a mix of phone help and online access. Progent can make available Cisco certified CCIE network engineers and CISM and CISSP premier security specialists to help you with the toughest network issues.
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System Center 2016 and Linux Integration Consultant
System Center 2016 and Windows Server 2016 Remote Consulting
Microsoft System Center 2016 provides major improvements for managing hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10; unified management of mixed-OS environments that include various Linux distributions, Hyper-V and VMware; and better public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to design and install a new deployment of System Center 2016, expand or optimize an existing one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center environment.
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Double-Take Replication Network Consultant
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DoubleTake/Carbonite Software offers a family of products designed to provide small and midsize businesses a range of cost-effective alternatives for backing up and recovering business-critical workloads including Exchange Server, SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite technology into small company IT systems to create a high state of availability and business continuity capability at an affordable price.
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Office for Mac Remote Troubleshooting
Microsoft Mac Office allows Apple Macintosh users to run the world's most popular office productivity applications. Progent's Apple-certified Macintosh consultants can help you configure Mac Office on a mixed-platform network combining Apple OS X and Windows-powered platforms so that Mac users can access the new features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who use Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can provide service for networks that mix Apple Macintosh with Microsoft Windows computers with complete resource sharing, or networks which intentionally limit collaboration between Mac and Windows systems.
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Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 and on-premises Exchange systems. This permits you to have specific mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist you with any phase of designing, integrating and debugging your hybrid Office 365/Exchange solution. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Office 365 initiative is completed on time and on budget.
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Hyper-V 2016 On-site Support
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Hyper-V 2016 utilizes core features initially developed for and refined on Microsoft Azure, among the world's biggest public clouds. This dramatically improves the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, uptime, scale, manageability, dependability and recoverability. Progent’s Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your business, set up pilot environments to verify the ability of Hyper-V 2016 to run your critical workloads, design an efficient network topology for a cloud-based or hybrid installation, develop and carry out a smooth upgrade strategy, educate your IT management and technical support personnel, and deliver ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 solution gives you the highest possible business benefit.
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