San Francisco East Bay
Oakland, Berkeley, Emeryville
Computer Consulting Experts
Information Technology Help and Expertise
Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito , Piedmont, Albany, San Pablo , Pinole, Crocket, Hercules, Rodeo
Progent's experts can provide a wide assortment of engineering and support assistance for computer environments based on any mix of Microsoft, Cisco, Apple Mac, and Linux technologies. Network services offered to small businesses in the Berkeley area by Progent's team of seasoned technical professionals include:
- Progent's CISSP certified security experts and CISM certified security experts can assist your company to protect your Apple macOS and OS X network system through professional support services which include running complete security audits, recovery from virus and worm assaults, configuring firewalls, deploying safe mobile connectivity, deploying advanced software for protection against viruses, spam, and DHAs, and developing a detailed security plan customized for your organization and network system.
- Progent's most popular enterprise support services include systems architecture definition, piloting, setting up and repairing IT environments built around Microsoft products by providing services such as complex Active Directory and Azure Active Directory configuration, Exchange Server 2019 management, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 maintenance, Microsoft SQL Server application development, and Oracle database administration support and application development. For application and network monitoring and management, Progent offers System Center 2016 planning and support, System Center 2016 Operations Manager deployment, and System Center 2016 Configuration Manager design and integration. For Windows 8.1 integration, Windows 10 migration consulting, Windows 11 installation consulting, and Microsoft Exchange 2013 Server migrations, Progent can help with planning and can also provide onsite help in installation at branch offices in larger cities throughout the United States. Progent's large group of Cisco CCIE network consulting experts can assist enterprises to fix chronic network problems affecting the reliability or responsiveness of multi-vendor networks. Progent's CISA, CISSP, and CISM certified security consultants can perform a professional and complete network security assessments to help large businesses validate their compliance with regulatory security requirements.
- Progent offers small and medium-size companies overflow or comprehensive Help Desk support services for telecommuters. For information about Progent's supplemental or fully outsourced Help Desk support for a remote workforce, visit Help Desk support for teleworkers.
- Progent's ransomware forensics services involve discovering and documenting the ransomware attack's progress throughout the network from beginning to end. Progent's ransomware forensics experts can capture the evidence of a ransomware assault and perform a detailed forensics analysis without impeding the processes related to operational resumption and data recovery. You can utilize Progent's ransomware forensics report to combat future ransomware assaults, assist in the restoration of encrypted data, and meet insurance and governmental requirements.
- Progent can provide the support of a Microsoft Cloud Solutions Architect to assist your company to plan an efficient migration to Microsoft 365 customized for your environment. Before presenting this migration project, Progent's cloud consultant will conduct a series of information gathering tasks that include running utilities like IdFix, the Exchange Best Practices Analyzer (ExBPA), and specialized scripts for reviewing your AD, messaging, and Mobile Device Management (MDM) environment. Key information that cannot be found using these techniques will be found via interviews with your IT staff. Find out additional information about Progent's Microsoft 365 cloud migration consulting.
- Progent's ransomware defense solutions are built to deter ransomware assaults before they stop your business, and to restore victimized networks to ongoing operation without delay. Progent's ransomware protection solutions are delivered remotely to save time and control expenses, and Progent has experience working with leading IT insurance providers including Chubb to deliver vulnerability reviews, remote monitoring, fast cleanup, settlement negotiation, and root-cause forensic analysis.
- Progent's Office Word and Microsoft 365 Word consultants offer a wide selection of affordable online consulting services to help your organization to manage your current Microsoft Word solution or assist you to move to a newer release of Microsoft Office Word. Support available from Progent's experts include VBA software development, isolating and fixing compatibility issues between various releases of Office Word, interfacing Office Word with other Office applications like Excel and Outlook or with 3rd-party data sources and plug-ins,network optimization for dependable. reliable cloud access, security and compliance support, and smart phone integration, and remote Office Word training tailored for individuals or groups.
- Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your company's preparedness to stop or recover quickly after a ransomware attack. Progent will work with you directly to gather information concerning your existing AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to create a cost-effective AV and backup environment that aligns with your company's needs. For more information, see Progent's ProSight Ransomware Preparedness Report.
More Facts
If your small business is in the Oakland/Berkeley area and you are in need of computer assistance, IT outsourcing, or advanced expertise from a certified Progent professional, call 510-899-7400 or visit Contact Progent.
An index of content::
Dynamics GP System Update Services Akron
Dynamics GP Update Engineers Akron Ohio
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for over 20 years and Progent has delivered system integration, customization, training, and debugging since the platform's debut. Progent can provide high-level support for upgrading legacy Dynamics GP deployments. Progent can help you to plan, pilot, and carry out an efficient migration from a a legacy release of GP to the current release of Dynamics GP.
Windows Server 2019 with Linux On-site Support
24 Hour Windows Server 2019 migration IT Consultants
Progent's certified Windows Server 2019 consultants can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.
Consulting Services Ryuk ransomware hot line
Specialists Spora ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Power BI and Oracle Contract Programming Firm
Power BI Sharing Integration Companies
Progent's Power BI experts can help your business to design, install, manage, enhance or troubleshoot your Power BI environment. Progent can also assist you to prepare your source data for Power BI reports and dashboards. Progent can assist you implement and manage an on-premises, cloud, or hybrid architecture to run Power BI.
Private Clouds for Small Businesses Specialist
ProSight VM Hosting Consultant
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small organization's servers in an environment that gives the highest degree of dependability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting options are based upon proven virtualization platforms that allow small companies with mixed- platform environments to economize significantly on the costs of capital investments, system support, and network management while benefiting from world-class reliability and an unmatched degree of vendor flexibility.
24-Hour Microsoft Certified Partner Windows 10 Cortana Remote Technical Support
24/7 Windows 10 MDT Consultant
Progent's Microsoft-certified consultants can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Online and on-premises evaluation and upgrade services for Windows 10 offered by Progent's experts include Return on Investment estimates, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile device management, telecommuter connectivity, data and identity security, streamlined deployment and management, network optimization, Wi-Fi support, business continuity planning, webinar training for network management staff and users, and ongoing Call Center support services.
Zero Downtime Internet Network Help and Support
Engineer Redundant Internet
Progent's Cisco-authorized IT professionals can help you build an affordable, fault tolerant Internet configuration solution that can achieve non-stop Internet connectivity via a wide array of high availability Internet access products and services including high availability BGP, automatic fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert engineers to show you how to apply the latest technology for 24x7 Internet access to create an affordable, fully redundant Internet interface with automatic failover and other capabilities to create fault tolerant Internet connections.
Immediate Staffing Support
Temporary IT Staff Augmentation Network Engineer
Progent's temporary staff augmentation services allow businesses to meet the need for network support personnel without dealing with the costs and delays that come with vetting and recruiting experienced technical workers and without increasing your permanent workforce.
Telecommuter Services Support and Integration
Teleworker Integration Technology Consulting
Progent has two decades of experience assisting small and mid-size companies to design, install, tune, administer, and debug computer networks that incorporate telecommuters.
Online Technical Support PIX Firewall Migration
PIX Firewall Upgrade Technical Consultant
Cisco's PIX 500 Series firewalls have reached end of life and Cisco may no longer support these devices. Progent still provides consulting assistance for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can also help you assess whether to adopt the latest firewall products available from Cisco. Progent's Cisco-certified experts can help you plan and carry out a cost-effective migration to Cisco ASA 5500-X Series firewalls following industry best practices.
MSP360 Server Backup Help and Support
MSP360 Desktop Backup Integration
Progent's data protection experts can help you to create, implement and debug a backup solution built around MSP360 technology. MSP360 enables file/folder or image-based backup/recovery for virtual machines and physical computers, supports all leading public clouds, and permits businesses to build a data protection solution with a low Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to protect against data loss caused by user miscues, computer glitches, malicious insiders, and malware assaults like ransomware. To learn more, see ProSight Data Protection Services 360 Backup solutions.
Dynamics GP ODBC Consultant
Microsoft Dynamics GP Consultants
Progent's background delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools enable Progent to create custom line-of-business applications and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting consultants can show you how to design reports that let you analyze your business more effectively, transforming uncooked information into useful insights into your company and customers.
SQL Server Management Studio Technology Consulting
SQL Server 2014 In-memory ColumnStore Integration
SQL Server 2014 includes significant improvements in key areas including performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite services such as system design, deployment, administration, troubleshooting, and software development expertise to enable businesses of any size to achieve fast return from their SQL Server 2014 deployment.
NetApp MetroCluster Troubleshooting Consulting Services
Consult NetApp MetroCluster Disaster Recovery
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering with replication to provide fast, zero data loss disaster recovery (DR) between datacenters that are up to 185 miles apart from each other. Progent's roster of seasoned network consultants can assist you to plan, deploy, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your functional needs and IT budget. Progent can ensure you adhere to best practices for installing your MetroCluster environment by providing help with procedures such as assigning disk pools and shelf IDs, determining aggregate layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network, and testing your disaster recovery system to verify adherence with industry standards and government requirements.
Microsoft ISA Server 2006 Troubleshooting
Best Microsoft ISA Server 2006 IT Consultants
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides more protection of intranet applications while enabling increased productivity by making these resources available to legitimate remote users. Internet Security and Acceleration Server helps guard corporate applications, services, and data throughout all network layers with application-layer filtering and powerful publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server consultants can help you plan, install, configure, and support ISA Server on your network so your company benefits from a highly functional and economical combination of protection, productivity, and speed.
Support and Setup Duo Zero Trust Cybersecurity
24-7 Support and Setup Two-factor Authentication
Progent's Duo service plans utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation with iOS, Android, and other out-of-band devices.
24/7/365 Remote Support SMS Server 2003 Migration
Microsoft Consultant Systems Management Server
Systems Management Server offers extra capability for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs lower the overall administrative expense of managing and deploying software products by making it easier to install system images, control mobile devices, and run management tools. In addition to advising you about ways to save management expenses by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and perform IT projects that cover processes that Feature Packs are intended to streamline. Progent's migration and update services can lower spending and reduce business disruption as you transition to new operating systems and applications. Progent's wireless engineers can show you how to develop sensible procedures and policies to manage PDAs and intelligent mobile communication devices so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that includes standards, processes and technologies to keep your IT computer system protected.
Microsoft Windows 7 Upgrade Server Help
Emergency Windows 7 64-bit Upgrade Small Business Network Consulting Firms
Progent's certified consultants can help your company to assess
Online HelpDesk Call Center Technology Consulting Services
Help Desk Process Professionals
The Helpdesk service model used by Progent's Technical Response Center offers small organizations an affordable alternative to dependence on independent consultants by offering extensive expertise accessible to numerous engineering groups, optional 24x7 availability of urgent help, escalation capability to appropriate experts for solving the most difficult issues, support consistency and reliability, quick follow-up overseen by veteran support managers, a selection of convenient techniques for initiating support jobs, plus excellent process visibility made possible by trouble ticket updates and accessible through a web portal.
Integration Support Supplemental Support Desk
Biggest Supplemental Service Desk Network Engineer
Progent's Co-managed Help Desk service makes it possible for your IT organization to share the load for Help Desk services transparently between your in-house IT staff and Progent's pool of certified desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared PSA platform for managing service requests, ticketing, responsibility, status tracking, and reporting.
Dynamics GP 2015 R2 Troubleshooting Consultants
Dynamics GP 2015 Excel Reports Programmer
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that enhances cloud readiness, works with popular smart phones and tablets, permits one-time login with Azure AD, and tightens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates nine new Workflows, expands the Web Client, and adds more than 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants have the broad technical skills and experience to resolve the critical technical and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will optimize the business value of your investment in this powerful product.
Project Planning Help and Support
Hosting Facility Configuration
For large organizations, Progent can leverage internal network support staffs by offering world-class experience in supporting critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the national or global enterprise with branches, Progent can act as a transparent nearby supplement of enterprise IT management. Progent's enterprise support services include company-wide security, remote branch office support, system design, Sarbanes Oxley compliance, project management, and world-class service for multi-site network environments powered by Enterprise Windows. Progent can offer on-site consultants and technicians to assist with a campus move or branch move, or a system architect to assist with setting up or using an Internet Data Center or co-location site.
Teleworker VoIP Computer Consultant
Urgent Support and Integration Work at Home VoIP
Progent can help small and medium-size organizations to implement VoIP solutions to provide their at-home workforce the advantage of virtual access to the company phone infrastructure.
2500 Wireless Controller Setup and Support
Configuration Wave 2 Wi-Fi controller
Cisco's Catalyst wireless controllers simplify the administration of Wi-Fi networks by unifying the provisioning and management of Wi-Fi access points, optimizing Wi-Fi performance by limiting the impact of radio frequency congestion, enhancing wireless availability with fast failover, and strengthening data security by identifying cyber threats and filtering traffic content based on user class and location. Progent can assist your business to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's latest wireless controller solutions.
Hornetsecurity Altaro 365 Total Backup IT Consulting
Hornetsecurity Altaro 365 Total Backup Remote Support Services
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
SharePoint Portal Server Engineer
SharePoint IT Consultant
Progent's Microsoft-certified consultants offer organizations of any size consulting, troubleshooting, and development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced solution that utilizes web technology for efficiently connecting people, groups and information. Microsoft SharePoint offers a central spot for your employees or customers to access, organize, distribute and interact with relevant information, documents, and applications and to communicate with other people. Microsoft SharePoint allows quicker and better decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services join employees, customers, workgroups and major tasks with the knowledge they've developed in a manner that makes data convenient to locate, download and re-use. Progent's SharePoint experts can help you to maintain your current SharePoint solution or migrate to the latest release of SharePoint Server or to SharePoint Online.
Technical Support SQL Server 2019 and VMWare
SQL Server 2019 SSAS Professional
Progent's certified SQL Server 2019 experts can help your organization to assess the business case for migrating to SQL Server 2019 and can provide rapid online or onsite contact with consulting experts in solution planning and integration, application programming, database administration, and network security.
Support and Setup Catalyst Wi-Fi 6 and Wi-Fi 6E AP Layout
wireless IP phone integration Online Troubleshooting
Progent's Cisco-certified wireless integration consultants can assist you to configure, administer, and debug Cisco Wi-Fi products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Solaris Testing
Sun Solaris Security Services
If your company operates a Solaris network or a mixed-platform computer system, Progent's CISM and CISSP-premier security specialists can assist your whole organization in a wide array of security areas including security management practices, security architecture and models, access control products and methodology, applications development security, operations security, hardware security, telecommunications, network and web security, and disaster recovery planning. CISM and CISSP stipulate the core skills and international standards of performance that information security professionals are required to possess. These certification give executive management the assurance that those who have earned their CISM or CISSP certification have the background and theory to deliver effective security management and engineering services.
Windows Server 2019 Live Migration Online Consulting
Windows Server 2019 Storage Replica Network Consultant
Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Windows Server 2019 delivers major improvements in scale, performance, manageability, virtualization, security and compliance, hybrid local/cloud deployments, resilience, and Linux support.
2500 Wireless Controller Consultant
5500 Wireless Controller Online Support Services
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the configuration and management of wireless APs, optimizing wireless performance by limiting the effect of RF congestion, enhancing Wi-Fi availability with rapid failover, and strengthening security by identifying cyber threats and filtering network traffic based on user type and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controller appliances to manage wireless LANs of any size. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller technology.
Support and Help Microsoft Dynamics 365 Business Central
Microsoft Expert Dynamics NAV Support and Integration
Microsoft Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers SMBs a unified soultions for financials, inventory control, operations control, project management, purchasing, sales and marketing, demand forecasting, and business reporting. Progent's Dynamics 365 Business Central experts can assist your organization to maintain your older Dynamics NAV system or upgrade efficiently to a cloud-based, onsite, or hybrid deployment.
Consult XenApp Application Virtualization
Citrix XenApp Windows Application Delivery Consultancy
Progent's Citrix-certified consultants can assist you to plan, deploy, administer, and troubleshoot a virtualized application delivery solution based on XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support experts can help your organization to administer and support a remote datacenter that offers high uptime, advanced protection, and rapid disaster recovery.
Microsoft Hyper-V 3.0 Server Consolidation Setup and Support
Microsoft Hyper-V 3.0 Virtual Machines Professional
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in important areas including multitenancy, flexible network infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can help your company to take advantage of Hyper-V to deploy and maintain virtual servers to reduce IT costs and improve availability.
Microsoft Teams at home workers Consultancy
Top Microsoft Teams with Microsoft 365 Professional
Progent can help your organization to plan an upgrade to Teams from Skype for Business Online or Lync Server and install, manage, and debug a cloud-based or mixed implementation of Microsoft Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
WatchGuard VPN Secure
WatchGuard Firebox M-Series Firewall Cybersecurity Firms
Progent offers consulting expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewalls.
Service Reports Technical Support
Tracking Service Costs Specialists
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all billed support activities. Unlike many freelance consultants or small support firms who provide scant documentation or specifics of services performed, each service provided by Progent is tracked by full documentation. Each Progent staff member has access to the service documentation transmitted by every consultant to every client. The discipline of detailing and organizing service activity results in more efficient support and eliminates a variety of common misfortunes such as when a support client is effectively held hostage to a consultant who won't release the keys to the kingdom.
Microsoft Dynamics RMS Technology Consulting
24/7 Microsoft Dynamics 365 Retail Applications Consultants
Progent can give you access to programmers who can customize your Microsoft Business Solutions ERP, MRP, and financial system packages to suit your specific company needs. Progent's Microsoft-certified consultants provide expertise in Microsoft Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers expert e-Commerce consulting support for safe, corporate-wide resource sharing as well as interfacing with Customer Relationship Management products.
24/7 WLAN controller Integration Services
Professional Flex Series Wireless Controller
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of wireless LANs by unifying the provisioning and management of Wi-Fi access points, tuning wireless throughput by reducing the effect of RF congestion, enhancing Wi-Fi availability with fast auto-failover, and strengthening data security by detecting cyber threats and filtering network traffic according to user type and location. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage wireless networks of all sizes. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or carry out an efficient transition to Cisco's latest Wi-Fi controller technology.
Maze ransomware hot line Engineer
Nephilim ransomware hot line Consultants
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to contain the progress of an ongoing ransomware attack. Call 800-462-8800
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