San Francisco East Bay
Oakland, Berkeley, Emeryville
Computer Consultant Experts
Information Technology Services and Outsourcing
Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito , Piedmont, Albany, San Pablo , Pinole, Crocket, Hercules, Rodeo
Progent's network consulting services for small and mid-size organizations in the city of Berkeley are focused on customers who require quick and economical assistance with network dependability, security, productivity, administration, or repair. This brief selection of Progent's consulting services and practice areas will provide a sense of the ways Progent's team can assist your company to enhance the business value of your information network.
- Progent is the leading source of easy, quick, and economical access to Cisco CCIE engineers. Cisco Certified Internetwork Experts are recognized networking experts who are awarded this top-level classification only as a result of intense examination by Cisco. CCIEs are able to resolve the most complex issues surrounding network architecture, implementation, repair, and support. Progent’s CCIE professionals work closely with Cisco engineers in identifying problems with Cisco's IOS software and developing fixes or obtaining software updates to resolve problems. Progent can provide quick contact with a CCIE by telephone so you are able to get instant assistance for complex network problems that are affecting worker productivity but are outside the expertise of your usual IT service resources.
- Progent offers a selection of budget-friendly, fixed-price managed services intended to enable small and medium-size organizations to utilize the same cutting-edge technology deployed by some of the world's leading corporations. The ProSight series of network monitoring and management services addresses all key aspects of modern networking such as email protection, behavioral-based threat defense, patch management, cloud-based backup and disaster recovery, network infrastructure management, private cloud hosting, and network documentation management. To read Progent's white paper on the advantages of ProSight managed services for small and mid-size businesses, click:
10 Benefits of ProSight Managed IT Services. - Progent can help small and mid-size businesses to plan, implement and troubleshoot the network infrastructure required for remote workers. Areas of infrastructure where Progent's consultants can provide support include secure and efficient VPN tunnel connectivity, Virtual Desktop Infrastructure platforms, router setup, Wi-Fi network design and implementation, and robust Internet access. To learn about Progent's infrastructure expertise for a remote workforce, visit network infrastructure consulting services for telecommuters.
- Among the typical remote Cisco router consulting services offered by Progent include configuring domain name, IP addressing, routing maps, T1, security logon banner and user accounts; configuring iBGP and HSRP, aggregate routing, BGP to EIGRP redistribution, and static route injection into OSPF; fixing BGP peering arrangements, routing tables, and line settings; upgrading router's IOS image; configuring and testing failover; troubleshooting VPN tunnel issues; creating a network diagram and documenting configuration; plus policy and fault tolerance strategy.
- Progent's Windows 10 planning and migration experts can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Online and on-premises evaluation and migration services for Windows 10 offered by Progent's consultants include ROI estimates, project management, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, teleworker connectivity, data and identity security, automated provisioning and administration, infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and users, and post-migration consulting support.
- Global Information Assurance Certification was established in 1999 to certify the knowledge of network security experts. GIAC certifications are recognized by businesses and institutions all over the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer support for any of the security capabilities covered within the GIAC accreditation such as auditing infrastructure vulnerability, event handling, intrusion detection, web application security and security information and event management (SIEM) solutions for compliance with regulatory mandates for promptly reporting security incidents.
- The overwhelming majority of organization interoffice communications infrastructures feature no fault tolerance from Internet line failures. Progent’s interoffice communications professionals can help small companies achieve non-stop Interoffice connectivity via fully redundant system architectures with transparent failover. Progent’s Cisco-certified CCIE engineers can plan and deploy high-availability Inter-office connections supported by non-stop EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over offer economical 24x7 interoffice networking.
- Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE integration experts can assist organizations of any size to plan, deploy, manage, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent can provide cost-effective online or on-premises expertise to assist companies to move smoothly to an advanced unified communications ecosystem that offers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to configure connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business Server or Lync for access to a SIP PSTN trunk.
- Progent's certified MS Exchange 2016 Server consultants can help your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 including designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines, mailbox databases and log files; setting up HLB for fault-tolerant CAS services; planning, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and configuring Outlook on the web.
- Progent is experienced in the design, configuration, and integration of cohesive network systems by combining advanced technology from a range of top hardware and software vendors. Services offered by Progent include Microsoft technology consulting support, Cisco networking engineering, consulting for Apple Mac and Apple iOS platforms, Linux support, RIM BlackBerry and other smartphone integration, VMware vSphere and NSX planning and deployment, Oracle RDBMS DBA and application development support, Citrix XenServer consulting, and Juniper/NetScreen firewall and VPN router configuration.
More Facts
If your small business is in the Oakland/Berkeley area and you are in need of computer assistance, IT outsourcing, or top-level services from a Progent consultant, call 510-899-7400 or visit Contact Progent.
An index of content::
ASA Firepower Computer Consultant
ASA Firepower Professionals
Cisco's Firepower Next Generation Firewalls deliver a significant performance boost compared to Cisco's popular ASA 5500-X security appliances and include unified control of advanced security features such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and carry out a smooth upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's security services to create and centrally manage IT ecosystems that include branch offices, data centers, and cloud resources.
Professional Windows Server 2016 Scale Out Clusters
Windows 2016 Disaster Recovery Help and Support
Progent's Windows Server 2016 disaster recovery experts can assist you to plan and deploy a disaster recovery solution built around Microsoft's latest Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using low-cost equipment, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness.
Support Services Fortinet Firewall Migration
Fortinet FortiGate NGFW Firewalls Troubleshooting
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering top performance for encrypted data inspection. Progent's Fortinet firewall experts can assist your business to configure your Fortinet security appliances to safeguard all your digital resources at the network perimeter, within the data center, at branches, and in the cloud.
Private Cloud Hosting for Virtual Data Centers Consulting
Specialists Private Clouds for Small Businesses
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the maximum degree of availability and expandability and is in addition simple to migrate to any data center. ProSight Virtual Hosting services are built on mature virtualization techniques that enable small companies with multi- platform IT systems to save significantly on the expense of capital investments, system maintenance, and IT management while achieving enterprise-class fault tolerance and an unprecedented level of vendor independence.
Consultants Windows Server Update Services
WSUS Consultant Services
Microsoft WSUS allows information technology managers to deploy and monitor the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support staff can completely and easily manage the installation of updates that are released via Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial configuration of Microsoft WSUS such as designing the Microsoft SUS deployment, setting up client's computers, establishing the Group Policy parameters, and making sure your Microsoft SUS GPO is linked to an Active Directory container that makes sense for your system environment.
24x7x365 Consulting Firms Microsoft Certified Partner
Microsoft Certified System Consultant
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who receive the highest client satisfaction and are afforded the closest working relationship with Microsoft. The understanding, skills, and dedication required to earn the level of Microsoft Certified Partner benefits Progent's customers by enabling Progent to offer your company more complete solutions for your information network.
Signature-based Virus Protection Specialists
Malware Forensics Technical Consultant
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based machine learning technology to guard endpoint devices and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to automate the entire threat lifecycle including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows VSS and automatic system-wide immunization against newly discovered threats.
Microsoft Exchange 2019 Engineer
Microsoft Exchange 2010 Consulting Services
Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and supporting messaging solutions for clients in the and across the United States. Progent provides economical Microsoft Exchange Servers consulting services to make sure that your email environment features security, high uptime, easy connectivity for remote and mobile users, time-saving management tools, and seamless integration with telephony. Progent offers expertise and support services for Microsoft Exchange 2016, Exchange 2013 Server, Microsoft Exchange 2010, MS Exchange 2007, Exchange 2003 Server, and MS Exchange 2000. Progent can also assist small or medium businesses to upgrade to Exchange 2016 Server or MS Exchange 2013.
Specialist ProSight Virtual Machine Hosting
ProSight VM Hosting Engineer
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size organization's servers in a solution that gives the maximum degree of dependability and expandability and is in addition easy to migrate to another host. ProSight Virtual Hosting and management services are built on proven virtualization technologies that enable small and midsize businesses with multi- platform IT systems to save dramatically on the costs of capital equipment, system maintenance, and IT management while achieving world-class fault tolerance and an unprecedented degree of vendor flexibility.
Operating System Skills Transfer
Top Quality Expert Microsoft Certified Server Knowledge Transfer
Progent practices knowledge transfer from Progent's consultants to clients. By teaching customers to resolve technical issues that are within their comfort zone, Progent is able to focus on delivering hard-to-find skills where Progent faces few competitors. Mid-size businesses who utilize trusted freelance service providers or who maintain in-house IT staffs benefit when Progent transfers knowledge about new technology and tested methodologies to make their IT environments more robust, secure, and efficient.
ASA 5580 Firewall Information Technology Consulting
Online Troubleshooting Cisco ASA 5500 Firewall
Progent's CCIE-certified network infrastructure consultants can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to configure, administer, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
Services Dynamics GP BizTalk Adapter
Dynamics GP VBA Consulting Services
Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to create specialized mission-critical programs and eCommerce solutions that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can help you create reports that let you analyze your business more thoroughly, transforming uncooked information into valuable insights into your business.
Java programming Consultancy
Integration Microsoft Dynamics
For assistance creating, enhancing, or troubleshooting applications for Windows, any version of Linux, or the Web, Progent’s team of programmers, database architects, and project managers can make sure you get the project done on time and within budget. Progent's seasoned application programmers can provide affordable and expert remote consulting for projects as simple as creating VBA macros for Excel or as challenging as rolling out mission-critical RDBMS applications based on Microsoft SQL Server or MySQL.
On-site Technical Support SMS Server 2003 Upgrade
SMS Server Upgrade Network Consultant
Progent’s Microsoft certified experts offer small and medium size businesses enterprise-level consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to deliver important applications quickly and reliably to appropriate workers, reduce product expense and stay compliant by understanding usage profiles, improve Windows protection by improving your awareness of vulnerability and by delivering targeted updates, manage your external workforce through accepted standards independent of connection or location, and reduce operational costs by fully exploiting the management capabilities built into Windows. Progent’s SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch administration, and resource monitoring management including software and hardware inventory.
Security Certification WatchGuard Firebox M270 Firewall
Cybersecurity Consultancy WatchGuard SSL VPN
Progent offers support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and manage a WatchGuard Firewall product that aligns with your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
Technology Professional Solaris Remote
Sun Solaris Remote Professional
Progent offers national remote technical support and consulting services for businesses who operate UNIX or Linux networks or whose IT systems include a combination of UNIX/Linux and Microsoft Windows technology. Remote technical support provides maximum return for your IT budget by protecting user productivity and shortening the hours charged for network repair services. Advanced online access utilities and skilled technicians and consultants combine to enable Progent to solve most IT problems without squandering time and expense by traveling to your location. In the vast majority of situations your IT problems can be remediated by telephone or through a combination of phone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM premier security specialists to help with the most difficult network problems.
Remote Network Infrastructure Monitoring Consulting Services
ProSight Network Health Evaluation Consulting Services
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to obtain an unbiased evaluation of the health of their network. Powered by some of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's certified group of IT experts, ProSight Network Audits help you see how well the deployment of your core network devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits such as a more manageable and more secure AD environment. Both options also provide the ongoing benefits of advanced remote network monitoring and management technology. These benefits can include easier network management, improved compliance with government and industry security requirements, higher utilization of network assets, faster problem resolution, more dependable backup and restore, and increased uptime.
24x7 Linux with Windows Consultant
Linux with Windows Engineers
If your company computer system combines Linux technology platforms with Windows, Progent can show you how to integrate your IT resources into a cohesive network that permits all your operating systems to run side by side for easy administration, seamless information exchange, high dependability, enhanced performance, and strong security. Progent's Linux and Windows coexistence assistance services feature network architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical help and repair, in-person technical support, and Helpdesk services.
Microsoft MCSA Job Opportunity
Microsoft MCSE Remote Support Jobs
If you are an information technology engineer with technical support experience, teaming with Progent and helping Progent's customers will enhance your skills via interaction with our team of motivated, world-class consultants. Progent's focus on providing IT consulting and computer support to small companies will give you the chance to consult in depth with business leaders and add tangibly to the growth of exciting companies. In addition, Progent's virtual office environment offers the most advanced tools for off-site service and wireless connectivity to allow you to come up with fast solutions when you take on mission-critical problems.
Microsoft Exchange 2007 Professionals
Exchange Server 2007 Online Troubleshooting
Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Exchange Server 2007 migration plan that minimizes productivity disruption, simplifies long-term support demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-site migrations, Progent offers the background to complete your move rapidly and economically. Progent's Microsoft Exchange 2007 support, repair, and consulting offerings include assistance with the integration of third-party enhancements of Exchange Server 2007 that are best aligned to your business needs.
Cisco CUBE and ISR Routers Integration Support
SIP Trunk Failover Support Outsourcing
Progent's Cisco-certified SIP integration experts can assist your business to plan, deploy, maintain, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer affordable online or onsite expertise to assist you to migrate efficiently to a modern communications ecosystem that delivers fast ROI. Progent's certified Microsoft collaboration consultants can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business and Lync for connectivity to a SIP-based IP PSTN trunk.
Professionals System Center 2016 and Operations Management Suite
System Center 2016 and Exchange Integration Technology Consulting Services
Small to mid-sized companies can now enjoy all the benefits of Operations Manager 2007 and in addition have fast access to Progent’s Microsoft and Cisco Certified network consulting experts. With Progent's affordably priced IT service packages, small and midsize businesses can choose a simple Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small company information systems world-class availability, security, and performance.
Windows and Solaris Technology Consulting Services
UNIX with Windows Technical Support
Progent's UNIX family support services provide small and mid-size businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-powered technology. Progent can give your organization access to UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with an easy single source to show you how to create and maintain a protected and robust cross-platform connectivity and communications environment that supports UNIX and Microsoft coexistence by integrating MS Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
MetroCluster Management Engineer
NetApp MetroCluster and FlexPod Consultancy
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with synchronous replication to provide fast, zero data loss disaster recovery between datacenters located up to 185 miles (300km) apart. Progent's team of veteran IT experts can help you to design, configure, administer, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that meets your functional requirements and budget. Progent can make sure you follow best practices for installing your MetroCluster environment by providing help with procedures like assigning shelf IDs, determining plexes layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to verify compliance with industry standards and regulatory requirements.
External Security Scan Engineer
Consultant Network Security Scan
Progent has put together two low-cost service bundles designed to allow small companies to receive an impartial security evaluation from a certified security consultant. With Progent's External Network Security Inventory Checkup, a security engineer administers a comprehensive test of your network from outside your firewalled perimeter to determine potential risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Checkup, a security engineer executes a system scan from an authorized machine inside your firewall to assess your exposure to inside threats. The two security inventory services are set up and executed from a secured remote site.
Microsoft Dynamics CRM Online Support
Customer Relationship Management Onsite Technical Support
Microsoft CRM helps mid-market businesses build profitable client relationships. Integrated Sales and Customer Service modules enable in-house staff to share information to help improve selling success and offer steady, effective customer service. Progent can configure the most sensible network environment, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can help you integrate Microsoft Dynamics CRM with your marketing or customer support data.
Expert Microsoft Certified SharePoint 2003 Setup and Support
SharePoint Server Consultant Services
Progent’s Microsoft-certified experts can provide companies of all sizes consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. SharePoint is an advanced platform that uses web-based technology for intelligently connecting people, groups and data. Microsoft SharePoint Server offers a central location for your employees or clients to access, organize, share and interact with useful data, documents, and applications and to communicate with one another. SharePoint allows quicker and better decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services join workers, clients, workgroups and projects with the information they’ve created in a manner that makes data convenient to locate, retrieve and apply. Progent's SharePoint consultants can help your organization to support your existing SharePoint solution or migrate to the current release of SharePoint Server or to SharePoint Online.
Windows Server 2012R2 upgrade Consulting
Remote Consulting Windows Server 2012R2 Security
Progent's certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your company, create pilot systems and migration strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT support staff, develop a corporate-wide security plan, streamline network management, assist with application development, and build and test a disaster recovery/business continuity plan.
Macola Development
Macola Integration
Progent can provide you with experts who can modify your Microsoft Dynamics ERP, MRP, and financial system packages to suit your unique company needs. Progent’s Microsoft consultants provide expertise in Microsoft Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers custom e-Commerce integration services for secure, company-wide information sharing plus interfacing with Customer Relationship Management products.
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