Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo

Progent's certified professionals knows how to provide a broad range of consulting and support help for IT systems powered by any combination of Windows, Cisco, Apple, and Linux platforms. Services offered to small and mid-size companies in Berkeley by Progent's staff of Microsoft and Cisco certified engineering professionals include:



  • Progent's CISSP certified security staff and CISM certified security consultants can assist you to protect your Apple macOS and OS X network system through expert services such as running extensive security audits, recovery from virus and worm attacks, configuring firewalls, implementing safe remote and mobile connectivity, installing automated software for defense against viruses, spam, and directory harvest attacks, and developing a detailed security strategy appropriate for your enterprise and network system.

  • Progent's economical extended hours remote technical support program provides clients 24x7 availability of remote technical support from Progent's Technical Response Center (TRC). Support services offered beyond regular work hours include resolving issues with Microsoft-based server products, Microsoft Windows desktop troubleshooting, assistance with Microsoft Office programs, network and system backup and restore, and fundamental routing and switching help for Cisco networking products.

  • Progent's Co-managed Help Desk Call Center services offer substantial budgetary and productivity benefits in comparison to a Help Desk staffed by an internal technical support team. The cost for Level 1 support for Progent's Shared Help Desk service is typically less than $18/user/month. For information about the benefits of Progent's Outsourced Help Desk Call Center services, see Progent's outsourced IT Call Desk advantages.

  • NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering along with continual replication to deliver fast, zero data loss disaster recovery between sites located as far as 185 miles apart from each other. Progent can provide the skills of a NetApp MetroCluster consultant who can assist your business to design, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster environment by providing guidance with procedures such as assigning disk pools, determining aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, setting up a configuration replication network, and testing your disaster recovery solution to show compliance with information assurance standards and government requirements.

  • Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their reach, reduce their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and get to market quickly.

  • Progent offers the expertise of Microsoft-certified SQL Server 2012 engineers and experienced database application developers, database administrators, project managers, network infrastructure engineers, disaster recovery planning specialists, and data security consultants to help your business to support Microsoft SQL Server 2012. Progent can also provide Microsoft SQL Server 2016 migration expertise or SQL Server 2019 upgrade assistance to help you move to a more modern version of Microsoft SQL Server.

  • Progent offers the support of a certified video conferencing engineer with an extensive background deploying products from the major video conferencing/telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can help your company to design, install, upgrade, or maintain a video conferencing environment that preserves your investment and optimizes the strategic value of your IT system. Progent can also provide the services of infrastructure engineers able to help companies of all sizes to create and maintain a network that provides the performance, reliability, protection, and scalability you need to accommodate your video conferencing/telepresence solution.

  • Progent offers two ultra-affordable service packages intended to enable small companies to get an objective security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, a security engineer administers an extensive test of your IT infrastructure from beyond your firewalled perimeter to determine potential weaknesses in the security posture you expose to the public. With Progent's Internal Security Inventory Scan, a certified security professional runs a network scan from a secure computer inside your company firewall to uncover your exposure to internal assaults. Both security inventory packages are set up and executed from a secured external site.

  • Progent's certified MS Exchange Server 2016 consultants and Exchange 2013 engineers can deliver low-cost remote and onsite services to assist your organization to maintain your existing environment or upgrade to a more modern version of Exchange by providing Microsoft Exchange Server 2019 upgrade consulting or Microsoft 365 Exchange integration services.

  • Dynamics GP 2015 R2 (formerly Great Plains) features an updated design that enhances cloud integration, works with the most popular handheld devices, allows single sign-on with Azure AD, and tightens security. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants offer the depth and breadth of technical skills and hands-on experience to resolve the many technical and business challenges associated with managing Dynamics GP 2015 R2 and can help you to design and perform a smooth upgrade to the latest edition of Dynamics GP that will optimize the business value of your investment in this mission-critical product.

  • Progent's certified Microsoft 365 Excel application consultants can assist your company to create state-of-the-art Excel-based applications or provide 1-on-1 training in the powerful capabilities of Office Excel desktop and Microsoft 365 Excel. Progent's experts can also help you to create and maintain a secure, robust IT architecture to support your Excel solutions. Progent's SharePoint experts can show you ways use Excel Services to extend the capabilities of Microsoft Office Excel by integrating interactive spreadsheets into business intelligence dashboards and scorecards. Progent's Microsoft Dynamics 365 professionals can show you how to share data between Excel and other platforms by providing expertise like Microsoft Dynamics GP customization and MS Dynamics 365 Business Central/NAV business management software integration.

  • Internet Information Services (IIS), included with Windows Server and Windows desktop, is a sophisticated server role for web site hosting and web software programming. The new releases provide enhanced protection, dependability, expandability, and troubleshooting while delivering major improvements in remote management. Many popular extensions to Internet Information Services have been integrated into newer releases such as the Request Filter Module (previously called URL Scan), which can prevent potentially harmful HTTP requests from being processed by hosted web software. Progent's Internet Information Services (IIS) experts can assist your company to deploy IIS as well as the recent extensions to IIS Manager such as the GUI for managing ASP.NET programs.

  • Progent's ProSight Active Security Monitoring service is an endpoint protection service that utilizes next generation behavior analysis technology from SentinelOne to defend endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-based AV products. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to automate the entire threat lifecycle including protection, detection, containment, cleanup, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Read about Progent's entire ProSight family of affordable outsourced network management services for desktop and mobile endpoints.



    More Facts

If your small business is in the Oakland/Berkeley area and you require technical support, information technology outsourcing, or top-level expertise from a Microsoft or Cisco certified engineer, call 510-899-7400 or visit Contact Progent.



An index of content::

  • 24 Hour ProSight Email Zero Hour Protection Consult Consultants Email Reputation Analysis

  • Microsoft SQL Server Tech
    Contract Programming Firm SQL 2008 Reporting Services

    SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the fast creation of cutting-edge high-end applications that can give your business a significant competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET platform.

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    Remote management cards offer network managers complete control over a server without the requirement for a personal visit. Through remote server management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to a support professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can assist you to plan, deploy, and manage a fault-tolerant business network that includes remote management cards and Progent can use these remote server management cards to provide efficient off-site technical help. Progent is familiar with a variety of remote server management cards including Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.

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    Progent's Cisco CCIE network infrastructure consultants can assist you to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone expertise, and CUCM/CallManager software support.

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    Progent's CISSP-premier cybersecurity consultants can help organizations of all sizes with any facet of IT security. Progent can help create efficient security solutions that guard a small business against advanced threats or Progent can plan, configure, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate local, online, and mobile users accessing IT resources spread over a mix of physical sites and public and private clouds.

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  • Cisco Content Services Switch - Cisco CSS Consultant Services
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    Progent offers fault tolerant load balancing consulting that addresses network load balancing, load balanced program, network infrastructure routing, and content delivery technology including Cisco Content Engine. fault tolerant load balancing providers for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP.

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  • Computer Engineer SQL Server 2014 Virtual Machines 24-Hour SQL Server Analysis Services Online Troubleshooting
  • Computer Engineer Windows Server 2022 Hybrid Integration Windows Server 2022 Container Image Integration

  • Windows Server 2008 Security Support
    Microsoft Windows 2008 R2 Remote Support

    Microsoft Windows Server 2008 is an important step forward in making information systems more secure and available, easier to virtualize and administer, higher performing, and able to provide an improved platform for web hosting and development. Progent can help your company get the most from the improvements built into Microsoft Windows Server 2008 by providing certified consulting, troubleshooting, training, temporary staffing, monitoring, and security services.

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  • Offsite Workers Endpoint Management Support and Help
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    Progent can assist small and medium-size organizations to implement unified endpoint management and monitoring platforms for administering devices operated by an offsite workforce.

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  • CentOS Linux Consulting Services
    PCLinuxOS Linux Technology Professional

    Progent's Linux support experts offer small businesses and software developers support for administering and maintaining Linux computers that operate with Microsoft-powered technology. Progent can give your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of expertise offers you an easy one-stop source to show you how to build and manage a protected and reliable mixed-platform network and communications infrastructure that supports Linux and Microsoft interoperability by combining MS Windows with major Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

  • Dynamics GP Web Services Services Consulting Dynamics GP VBA
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    Progent has two decades of experience assisting small and medium-size organizations to design, implement, tune, administer, and troubleshoot computer networks that incorporate an at-home workforce.

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  • Microsoft Project My Sites Consultancy
    Project 2019 Outsourced Programming

    Progent's Microsoft-certified engineers offer advanced expertise in deploying, managing and debugging all versions of Microsoft Project, Project Server, and Project Online and can provide a wide range of cost-effective online consulting services based on proven best practices to assist organizations of all sizes to get all the advantages of this leading project management solution. Support services offered by Progent include system planning, software configuration and upgrades, setting up safe collaboration among local and offsite users, network optimization, and customized online training classes.

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  • Microsoft Emeryville Computer Consulting Group Northern California
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  • Excel 2019 Technology Professional Excel 2021 Engineer
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    Support Red Hat Linux

    If you are developing Linux-based applications in an environment that includes MS Windows-based servers, desktops, and office applications, Progent can provide comprehensive information technology outsourcing that allows you to concentrate on your field of strategic expertise without the continual hassle of managing your company information system. By using smart server monitoring and by delivering remote and in-person support as your business needs it, Progent represents an economical way for managing an IT system that features high availability, security, and performance. Progent's UNIX/Linux developer assistance offerings include comprehensive it outsourcing, virtual server infrastructure, remote and in-person support and troubleshooting, proactive network monitoring services, and Contact Center support.

  • ISA 2006 Firewall Technology Professional Top Quality Microsoft ISA Server 2006 Computer Engineer
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    Hybrid Microsoft 365 solutions Remote Troubleshooting

    Microsoft allows you to create transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have specific mailboxes located at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and within budget.

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  • Sun Solaris Online Consulting
    UNIX Consultants

    Progent's Sun Solaris family support experts offer small and mid-size companies and software developers support for managing and supporting Sun Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This broad range of experience provides you with a convenient single source to help you create and manage a protected and robust mixed-platform network and communications environment that allows Solaris and Microsoft coexistence by integrating Microsoft Windows with major variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

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  • Active Directory Admin Center Setup and Support
    Azure AD Hybrid Engineer

    Progent can assist you to design and carry out a smooth migration from on-premises Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD Domain Services and Azure AD Connect to unify identity services across on-premises and cloud resources.

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  • Microsoft Virtual Server Administration Technology Professional Microsoft Virtual Machines Onsite Technical Support

  • Citrix Live Migration Consultant Services
    Citrix XenCenter Specialist

    Progent's Citrix-accredited consultants can help you to understand the strategic benefits of XenServer as well as other Citrix platforms, and can assist your IT organization to design, test, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition analyze your existing Citrix technology environment and show you how to enhance resource utilization, responsiveness, protection, uptime, and recoverability.

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  • Migration Consultant UNIX Migration Consultant UNIX
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  • Network Setup Oakland Oakland Network Repair Service

  • Network Engineer Windows Server 2022 and SCOM
    Windows 2022 Hyper-V IT Consultant

    Progent's certified Windows Server 2022 experts can help your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.

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  • Security Protection Bulletins Technology Consulting Services
    IT Security Alerts Security Consultants

    This page includes the latest information on cybersecurity threats, patches, and leading practices. Call or email Progent if your organization needs assistance securing your system against the latest cybersecurity threats.

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  • Professional Small Business WAP300 AP
    Small Business 100 AP Support Services

    Cisco's Small Business series of wireless access points are Linux-based units designed as value-priced Wi-Fi solutions for small offices. Progent's Cisco CCIE wireless network infrastructure consultants offer remote or onsite configuration and debugging support to assist your organization to plan, implement, update, optimize, manage and debug Cisco Small Business Wi-Fi access point environments of any size or topology.

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  • Open Now Computer Consultant Exchange 2016 Office 365 integration Exchange 2016 Disaster Recovery Computer Consultant
  • Private Cloud Virtual Datacenter Hosting Consultants Engineer ProSight VM Hosting

  • Juniper SSL Router Security Contractor
    Juniper SA700 SSL VPN Consulting Services

    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

  • ProSight Email Guard Content Filtering Service Consulting Services Email Guard DLP Services
  • ProSight Managed IT Services for Small Businesses Specialists Consult Network Management Outsourcing
  • 24-7 Cisco Albany Small Business Computer Consulting Group California
  • ProSight VM Hosting Professional Technology Professional ProSight Private Cloud Hosting Services

  • 24-Hour Microsoft Firewall Consultant
    ISA 2004 Server Network Consultant

    Progent's certified ISA Server consulting experts have extensive backgrounds developing Microsoft-based security solutions for IT networks with many locations, mobile users, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small company plan and implement a configuration of Microsoft ISA Server 2004 that supports your IT protection needs without limiting your network.

  • Cisco Certified Oakland Computer Tech California
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  • Professionals ISSAP Certified Cybersecurity Architecture Emergency Professionals CISSP-ISSAP Cybersecurity Architecture
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  • Remote Linux Support and Setup Fedora Linux Technical Support
  • Remote Support Services Meraki CCIE Certified Meraki AP Management Support
  • Remote Troubleshooting Windows Server 2016 Load Balancing Largest Windows Server 2016 Load Balancing Online Consulting
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  • On-site Technical Support SCDPM 2012 Cloud Backup
    SCDPM 2012 and SQL Server Specialists

    Progent's Microsoft-certified consultants offer remote or in-person expertise to help businesses of any size to design, deploy, manage, and troubleshoot a backup/recovery solution built around System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from older releases of SCDPM or from a different backup platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent can provide as-needed support for resolving especially challenging issues, or full project management support. Progent's consultants can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.

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  • After Hours System Center 2016 Amazon AWS Integration Troubleshooting
    Immediate System Center 2016 Disaster Recovery Technology Consulting

    Microsoft System Center 2016 provides major improvements in the management of hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous networks that include Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class remote and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to design and configure a new implementation of Microsoft System Center 2016, expand or tune an existing one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center environment.

  • Server Support Emeryville Microsoft, Cisco and Security Certified Experts IT Consulting Emeryville
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  • Internet Security and Acceleration Server 2006 Consultants
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    Secure Application Publishing with ISA Server 2006 allows more control over intranet applications while supporting enhanced productivity by making these applications accessible to legitimate remote or mobile users. Internet Security and Acceleration Server can guard corporate applications, services, and data across all network components with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server 2006 experts can help you design, deploy, set up, and maintain ISA Server 2006 on your system so your business benefits from a highly functional and economical combination of protection, convenience, and performance.

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  • Windows Server 2012 R2 Storage Spaces Network Engineer
    Windows Server 2012 R2 Multitenancy Remote Support Services

    Progent's certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, train your IT support staff, develop a corporate-wide security strategy, streamline IT management, help with application development, and build and test a disaster recovery/business continuity plan.

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    Progent has 20 years of background assisting small and medium-size companies to design, implement, optimize, manage, and debug IT networks that support telecommuters.

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  • Urgent SQL Server 2016 SSRS Integration Support SQL Server 2016 Monitoring Computer Consultants
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  • Emergency Engineer IoT device patch management
    24/7 Software patch management services Technology Professional

    Progent's managed services for software and firmware patch management offer businesses of all sizes a flexible and cost-effective solution for assessing, testing, scheduling, applying, and documenting updates to your servers, such as scanners, infrastructure appliances such as switches and Wi-Fi access points, and IoT devices such as sensors and health monitors.

  • Windows Server 2019 Consultant Top Rated Specialists Windows 2019

  • Integration Support SQL Server 2014 Database Migration
    SQL Server 2014 In-memory OLTP Troubleshooting

    Microsoft SQL Server 2014 includes significant improvements in critical areas including performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates transparently with all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises services that include planning, deployment, administration, troubleshooting, and application development expertise to help businesses of any size to achieve fast return from their SQL Server 2014 investment.

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  • Wireless LAN Site Survey Computer Consultants Engineer Wireless LAN Site Survey
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  • macOS Online Consult Consulting OS X Technical Support
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  • Aironet 802.11ac AP Migration Technical Consultant
    Aironet Access Point Management Consulting

    Progent's Cisco certified Wi-Fi consultants can provide economical remote and onsite help for both end-of-life and current 802.11ac Aironet wireless access points (APs) and Progent can assist you to plan and manage wireless solutions that include indoor and outdoor/industrial Aironet access points.

  • wireless IP phones and CUCM Consultants Top Quality Wi-Fi IP phone integration Network Consulting

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