San Francisco East Bay
Oakland-Berkeley East Bay
Computer Consultant Experts
Information Technology Services and Expertise
Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito , Piedmont, Albany, San Pablo , Pinole, Crocket, Hercules, Rodeo
Progent's certified professionals can provide a wide assortment of engineering and support assistance for IT networks based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux technologies. Support services available to small organizations in the Berkeley neighborhood by Progent's team of Microsoft technical professionals include:
- Progent's Microsoft-certified SharePoint specialists offer Microsoft SharePoint 2019 planning assistance, Microsoft SharePoint 2016 solution development, Microsoft SharePoint 2013 upgrade support, and Microsoft SharePoint 2010 maintenance. Progent can help you rationalize the business justification for deploying the latest release of SharePoint Server, consult with you on the most appropriate edition of Microsoft SharePoint Server for your circumstances, offer setup and integration services, assist you to install MS SQL Server as a back-end database, optimize your network infrastructure, integrate your standard and custom application software to operate with Microsoft SharePoint Server, develop a company-wide security strategy that encompasses portal technology, and provide troubleshooting and Call Center services.
- Progent's staff of computer network consulting experts can assist large organizations to architect, deploy, and support major rollouts of key Microsoft technologies by providing services such as Active Directory and Microsoft Entra design, Exchange Server 2019 maintenance, MS Exchange 2016 Server migration, Exchange Server 2013 consulting, SharePoint Server 2019 design and installation, Microsoft SharePoint Server 2013 configuration, Microsoft Teams and Teams Premium expertise, Skype for Business Server maintenance, plus SQL Server 2019 application development and SQL Server 2016 integration and development. Progent has worked with some of the world's largest businesses to integrate solutions powered by Microsoft products and offers branch office support for enterprises with branch offices in major cities throughout the United States.
- VMware's NSX network virtualization platform enables you to create entire networks in software. NSX allows virtual networks to be deployed instantly and administered with a high level of automation independent of the hardware making up the underlying IP network. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. SRM also enables transparent testing for site recovery, upgrades and patches and can generate reports to confirm complete service recovery, validate SLAs and demonstrate DR compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly restore the entire logical network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help your organization to plan, deploy, test and maintain a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.
- For enterprise project management support, Progent offers the services of senior information technology experts with years of experience as technology project managers for application development, business systems implementation, and process engineering working with organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer world-class management expertise to assist enterprise clients to follow leading practices to ensure that major projects are completed on schedule and within budget.
- Progent's Microsoft Project consultants offer advanced online and on-premises support services for Microsoft Project Server and Project Online and for Microsoft platforms that work closely with Microsoft Project. Consulting services offered by Progent include Microsoft Project Server set up, SharePoint Server 2019 design and deployment, SharePoint Server 2016 migration planning and application development, Microsoft SQL Server 2019 integration, Microsoft SQL Server 2017 upgrades, SQL Server 2016 integration, Exchange Server 2019 support, MS Exchange 2016 planning and deployment, Exchange 2013 configuration, Excel and Microsoft 365 Excel application support, plus PowerPoint and Visio webinar classes. Progent offers access to Cisco-certified CCIE network consultants to help you to optimize your infrastructure to accommodate local, branch, at-home, and mobile workers so they can utilize Project Server to collaborate safely and efficiently. Progent's certified network security consultants can assist your IT team to adopt and police security policies that protect sensitive business information without interfering with the productive sharing of authorized information.
- Progent can help small and medium-size companies to set up network security protection systems and provide response expertise required for a remote workforce. To find out about Progent's security protection solutions for remote workers, go to network security protection services for at-home workers.
- Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to assess the business case for migrating to SQL Server 2019 and can provide rapid online or on-premises access to experts in solution planning and integration, software development, database administration, and network security. To learn more, visit SQL Server 2019 migration consulting expertise.
- The failover clustering technology built into the latest versions of Windows Server has been radically redesigned to streamline the deployment, configuration, and administration of server clusters and to provide greater levels of system availability, protection, performance, and versatility. New or enhanced capabilities include automated cluster verification, revamped setup and deployment, unified cluster administration, new cluster architecture for maximum availability, better security and quorum models, minimization of failure points, more disk and memory capacity, improvements for geographically dispersed clusters, and live migration capability for Windows Hyper-V virtual servers. Progent's certified failover cluster experts can help your company evaluate the business benefits of Windows clustering, plan and execute a deployment, educate your IT personnel to administer your failover clusters, deliver continuing consulting and support services, and produce and test a workplace recovery plan. Progent's Windows Server 2019 high availability (HA) cluster consultants and Windows Server 2016 disaster recovery consultants can show you how you to design and build a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's massive Azure cloud.
- Progent's Microsoft Access consulting experts can provide cost-effective online consulting services for all releases of Office Access including desktop and browser-based versions and can provide advanced support for application programming, database migration, performance optimization, BI reporting, and maintenance. Progent also can provide custom webinar training for Access programming and DBA services.
More Facts
If your small business is in the Oakland/Berkeley area and you need technical help, information technology outsourcing, or top-level expertise from a Microsoft or Cisco certified professional, call 510-899-7400 or visit Contact Progent.
An index of content::
CISSP Certified Security Chief Information Officer Specialist
Chief Information Officer Remote Troubleshooting
Progent can provide the part-time services of a veteran Chief Information Officer who can offer a broad perspective to help your company pick and maintain IT technology appropriate for your current needs and that can be a solid basis for your future growth. Progent's temporary Chief Information Officer services offer financial leverage to companies who want to maximize the impact of their network investment but who are unable or unwilling to add another executive-level position to their full-time staff. Because Progent is vendor-agnostic, with a sizable staff of engineers certified to support all leading OS platforms and networking technologies plus a wide selection and application software, Progent is in a unique position to offer unbiased advice as well as advanced technical help for building and maintaining IT solutions that match the special needs of your business.
Microsoft Windows Server 2012 Support and Setup
Windows 2019 Server Online Technical Support
The sophistication and connectivity requirements of Microsoft Windows Servers requires a network consulting team with practical expertise and in-depth knowledge in planning and building seamless, comprehensive business technology solutions. The background of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progent's IT services can assist you with planning, installing, managing, and supporting Windows Server solutions that increase the productivity of your computer network. Progent's consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
Microsoft and Apple Mac Desktop Computer Support Company
Microsoft Desktop Computer Consultancy Services
Progent offers a wide array of cost-effective services to assist your business to deploy, configure, repair, and administer workstations and notebooks powered by Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide on-premises or online help for single computers or laptops or work with your business to design and carry out a company-wide rollout of new or updated OS software and business applications. Progent can also supply engineers and technicians to help your company to prepare for and implement an office relocation or consolidation organized to produce the least possible interruption to your productivity.
Remote Integration Support Citrix VM desktops
Citrix XenDesktop desktop virtualization Professional
Citrix has developed a powerful family of products that deliver enterprise-grade manageability, expandability, and responsiveness for server virtualization and for centralized delivery of virtual Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help you to assess the strategic advantages of Citrix technology and help you design, test, implement, troubleshoot, and support Citrix solutions.
SharePoint 2013 Excel Services Integration
Help and Support SharePoint 2013 Excel Services
Progent has been delivering SharePoint support since the first SharePoint product was published over two decades ago, and Progent has the scope of technical know-how to help organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that add substantial business benefit to your information network. Progent's Microsoft-certified consultants can help your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; determine if an on-premises, Cloud-based or hybrid configuration is best suited for your company; and pick the most appropriate version of SharePoint 2013 for your applications. Progent can provide comprehensive project management outsourcing or can assist in individual jobs related to your SharePoint 2013 migration.
Snatch ransomware hot line Consultant
ransomware cleanup and restore Professionals
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Project Design Specialists
Project Requirements Definition Engineers
For advanced project management support, Progent can provide access to senior information technology experts with decades of experience in technology management, application development, and process design for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer project management skills to assist enterprise clients adhere to best practices to make sure development or deployment projects are successfully completed on schedule and within budget.
Double-Take Software Availability Integration Support
24x7 Double-Take Availability Support and Integration
DoubleTake/Carbonite Software offers a family of tools designed to deliver small companies a range of affordable solutions for replicating and restoring business-critical workloads such as Microsoft Exchange Server, SQL, RIM Blackberry, and SharePoint. Progent's business continuity planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite products into small company information systems to achieve an advanced state of availability and disaster recovery capability at an affordable price.
Education Mac
Training Professional Mac Office Word
Progent can provide one-on-one education customized for people who want to expand their knowledge of the Apple macOS and OS X operating system, Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one online training for macOS and Mac OS X applications.
ProSight Remote Desktop Monitoring Online Technical Support
Remote ProSight Remote Monitoring and Reporting Specialists
ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running at peak levels by checking the health of vital assets that power your IT network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT management staff and your assigned Progent consultant so that all potential issues can be resolved before they have a chance to impact productivity.
Catalyst Wi-Fi Access Point Network Consultant
Cisco Catalyst Wi-Fi 6 AP Management Onsite Technical Support
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 Wireless Access Point experts can provide affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless APs.
MCSE Expert Certified Consulting Services MS SQL 2008
24 Hour MS SQL Server 2008 Support and Help
Microsoft SQL Server 2008 delivers powerful, familiar tools to IT professionals as well as to network users, lessening the difficulty of designing, integrating, administering, and accessing company data and database programs in environments ranging from mobile devices to corporate data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require an IT consultant with real-world expertise and wide knowledge in designing and deploying data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Immediate Firewall Support Forefront Threat Management Gateway
ISA 2006 Help and Support
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet applications while enabling increased efficiency by making these resources available to legitimate remote users. Internet Security and Acceleration Server helps guard corporate applications, services, and information throughout all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-certified ISA Server consultants can show you how to plan, deploy, set up, and maintain ISA Server on your system so your business benefits from a highly functional and affordable combination of protection, productivity, and speed.
24x7 Exchange 2016 Migration Support and Help
Exchange Server 2016 Upgrade Support and Help
Progent can assist you in any and all phases of your upgrade to Microsoft Exchange 2016 including designing high availability system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Consultancy Skype for Business disaster recovery
Consultancy Skype for Business and Android
Progent's consultants can provide remote and on-premises consulting services for organizations of all sizes to evaluate the benefits of upgrading to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan an on-premises, cloud-based or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Microsoft or Microsoft 365; set up HA solutions; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can help you design and verify a security strategy for your Skype for Business deployment that meets government and industry standards.
MOTU Digital Performer Training
Apple Logic Trainer
Progent's Mac experts can support the creative facets of Mac computing by offering consulting services and education in graphics, sound, and video. Progent's support professionals can provide help in a variety of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post production facility.
Windows Server 2008 R2 Technical Support Services
Windows 2008 R2 IT Consultant
Microsoft Windows Server 2008 represents an important advance in making IT networks more protected and available, simpler to virtualize and manage, higher performing, and able to offer an improved environment for web publishing. Progent can assist your business get the most from the improvements built into Windows Server 2008 by providing Microsoft-certified consulting, support, education, staffing, network monitoring, and security engineering services.
ProSight Email Content Filtering Specialists
ProSight Email Denial of Service Protection Professional
Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver centralized management and world-class security for your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, DLP, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.
WannaCry ransomware protection and recovery Consultant
Spora ransomware protection and recovery Consult
ProSight Active Security Monitoring utilizes next generation behavior-based machine learning technology by SentinelOne to defend endpoints as well as physical and virtual servers against familiar and novel ransomware variants like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Microsoft Partner IT Management
After Hours Outsource Microsoft Partner
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the highest client satisfaction and are afforded the tightest operational relationship with Microsoft. The knowledge, skills, and commitment needed to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your company more complete support for your IT network.
Windows Server 2022 Secured-core server Consulting Services
Windows Server 2022 Hotpatching Network Consultants
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to design and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Information Technology Consulting SQL Server 2017 and Windows Server 2012 R2
SQL Server 2017 Adaptive Query Processing Technical Support Services
Progent's Microsoft-certified SQL Server 2017 experts can help your organization to design and carry out a smooth migration from your current SQL Server deployment to SQL Server 2017.
Hornetsecurity Altaro VM Backup and vSphere Consulting Services
Online Help Altaro VM Backup Management
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted architectures and also enables low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or onsite services to help you to plan, install, manage and debug a modern backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup technology.
Microsoft Windows 11 Teams Consulting
Support Services Windows 11 RPA
Progent's Windows 11 experts offer an array of services for Windows 11 such as cloud integration, mobile management and synchronization, at-home workforce connectivity, security and compliance, streamlined provisioning, and Help Desk services.
Lync Server 2013 dial plans Specialist
Lync Server 2013 Instant Messaging Consultant Services
Progent's Microsoft-certified consultants can help your company to evaluate the benefits of Lync Server 2010 for your business and can assist you to design and carry out a rollout of Lync Server that centralizes the administration of Instant Messaging and Presence and improves the productivity of your office staff, telecommuters, and mobile workforce. Progent can in addition help you to perform an efficient upgrade to Lync Server from Microsoft Office Communications Server or Microsoft Live Communications Server, integrate Lync Server with Microsoft Exchange, SharePoint Server, and SQL Server, show you how you can run Lync Server to improve the collaborative functions of MS Office programs, and provide webinar training and ongoing technical support for Lync Server and other Microsoft technologies.
Cisco VoIP Phones and CUCM Technical Consultant
Onsite Technical Support UC540
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can help your business to integrate, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the newest HD media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously branded CallManager, or with Unified CM Express (CME) to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM apps such as Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, deploying Cisco ISR routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco SRST solutions for survivability.
Top Ranked Microsoft Azure hybrid cloud integration Professionals
Engineers Enterprise hybrid cloud solutions
Progent offers expert remote support services to help businesses integrate their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your IT team to plan and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid topologies that combine local IT assets as well as cloud services. To assist you to incorporate public cloud services with networks, Progent offers a variety of cloud integration support services such as Microsoft Azure hybrid cloud design and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has over two decades of experience providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
24 Hour MSP360 Managed Backup Consultant Services
MSP360 Desktop Backup Support and Help
Progent's data protection experts can assist you to design, deploy and administer a backup plan built around MSP360 Backup software to protect your IT resources residing on any major public cloud. Progent offers end-to-end monitoring and management to prevent data loss caused by human mistakes, system glitches, ill-intentioned insiders, and external assaults like ransomware.
Automated Server Management Specialists
Remote Server Management Computer Consulting
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network operating at peak levels by checking the state of vital assets that power your IT network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT management personnel and your assigned Progent consultant so all potential problems can be addressed before they have a chance to impact productivity.
Ekahau Wi-Fi Network Design Support
Emergency Ekahau Sidekick Wi-Fi Network Design IT Consultant
Progent's Ekahau-certified Wi-Fi site design experts can help your business to design, install, tune, manage and troubleshoot a Wi-Fi network optimized for your venue. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF signal measurement, Ekahau Analyzer for troubleshooting RF signal problems, and Ekahau Insights for tracking the performance of multiple Wi-Fi networks.
Cybersecurity Audit Consultants
CISSP Certified Expert CISA Certified Security Audit Services
The Certified Information Systems Auditor (CISA) credential is a prestigious achievement that signifies mastery in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has candidates pass a comprehensive test administered by the ISACA international professional association. Progent offers the services of a CISA-Certified network security audit professional able to help businesses in the areas of information systems audit process, information technology governance, network assets and infrastructure ROI, IT service delivery, protection of information resources, and disaster recovery preparedness.
NoderZero Threat Assessment Audit
NoderZero Threat Assessment Security Group
Progent's certified security consultants can run NodeZero-based threat assessments to verify your security defense systems and policies are correctly configured and effective.
CISM Security Security Ransomware Protection Technology Professional
Ransomware Protection Consulting
Progent's qualified cybersecurity experts can oversee cybersecurity evaluations of company-wide security to validate your organization's cybersecurity profile compliance with key industry security standards. Progent can provide ongoing managed services for security monitoring and response, on-demand network-wide security audits, and targeted cybersecurity assessments for specific areas of cybersecurity such as endpoints or cloud applications. Progent's certified security consultants can also conduct extensive information security audits to evaluate your organization's compliance with important international security standards including FISMA, NIST, and ISO 17799.
Cisco VoIP Phones and Unified Messaging Integration
Cisco VoIP Phones and Presence Support and Integration
Progent's Cisco CCIE-certified networking experts can provide high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
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