San Francisco East Bay
Oakland, Berkeley, Alameda
Computer Consulting Professionals
Information Technology Services and Expertise
Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito , Piedmont, Albany, San Pablo , Pinole, Crocket, Hercules, Rodeo
Progent's computer consulting services for small businesses in the Berkeley neighborhood are focused on customers who require quick and affordable assistance for network stability, protection, efficiency, administration, or recovery. This short selection of Progent's consulting support services and technical experience will provide a sense of the ways Progent's team can help you to increase the competitive value of your computer network.
- Progent offers advanced online consulting for business continuity planning, testing, and education to help you to prepare for possible disasters, reduce downtime for your most critical IT functions, eliminate lost information, and meet examiners' letters and business obligations. Progent's business continuity experts can team with your management and IT administration staff to provide risk evaluation, identify interdependencies, identify the assets required to operate your business, prioritize business-critical IT functions and specify acceptable restoration times, select hot backup sites, set up safe offsite connectivity for crucial employees, plan emergency notification mechanisms and define responsibilities for staff, write a complete recovery plan, and train management and technical staff to carry your agreed upon solution. Progent's Windows Server 2019 high availability (HA) cluster consultants and Windows Server 2016 disaster recovery/business continuity consultants can show you how to plan and deploy an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud deployments using failover cluster tools field-tested in Microsoft's massive Azure public cloud.
- Progent's Android phone and tablet integration consulting services have extensive background providing online and on-premises support for businesses of all sizes who want to integrate Android phones and tablets into their IT systems so that users can work together while on the go. Progent offers the breadth of know-how to solve technical problems that span multiple vendors and that entail a mix of older and up-to-date technology. Progent offers cost-effective online expertise to assist you with any facet of planning, configuring, managing and troubleshooting your BYOD environment. Progent can deliver occasional support to help you to handle particularly stubborn technical problems, or Progent can provide outsourced or co-sourced project management support to ensure that you finish major network initiatives on time and on budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and offers support for all major operating systems, apps, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one training to help you manage and use Android phones efficiently.
- Progent's Microsoft-certified consultants and consultants for Virtual PC for Mac technology can assist you to integrate your macOS and OS X workstations and laptops with your Exchange server through expert Office 365 Outlook for Mac consulting services. Progent will make sure that your Exchange Server is correctly setup and that WebDAV, LDAP and Outlook Web App are correctly installed and tested. Progent can also provide a broad array of Microsoft Exchange consulting such as systems integration, diagnostics, security management, mobile support, performance tuning, plus spam and virus protection and email encryption. Progent also offers tailored one-on-one macOS training.
- The ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your company's ability either to block or recover quickly after a ransomware attack. Progent will consult with you directly to gather information about your current AV defense and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to create an efficient security and backup environment that meets your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report.
- Progent can provide online or onsite access to a certified CCIE consultant to help you to plan, install, administer and repair converged communications networks that incorporate Cisco Unified Communication technology in a local, cloud-centric, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications consultants have in-depth backgrounds assisting organizations of any size to build advanced collaboration ecosystems by delivering expert services such as Cisco Unified Communications Manager and Cisco CallManager system design and deployment, Voice over IP and video phones and soft phones configuration, and Cisco wireless VoIP phone solutions. Progent can assist you with Cisco's entire library of UC applications like Jabber, WebEx Meeting Center, Unity Connection, Unified Contact Center, and Unified Mobility.
- Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware storage device built by Barracuda or a virtual appliance with similar functionality but which utilizes your existing storage hardware. Barracuda Backup protects vital business data produced on-premises, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting support services to assist your business to design, integrate, manage and troubleshoot a backup and disaster recovery solution based on Barracuda Backup. For additional information, see Barracuda Backup and disaster recovery consulting.
- System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and dependable
availability for critical applications by offering unified, cross-platform tracking of IT resources deployed throughout local systems and private and public clouds.
Progent's consulting group offers advanced online and onsite support to help organizations of any size to plan, integrate, tune, enhance and troubleshoot Operations Manager 2016
deployments. Progent's Operations Manager 2016 consulting experts can help your company to move to SCOM 2016 from earlier releases or from other IT infrastructure monitoring platforms, or combine a variety of monitoring tools into a unified infrastructure management solution. Progent can also help you expand your SCOM 2016 environment to incorporate infrastructure based in public clouds by
providing Azure
integration and Amazon AWS hybrid cloud solutions.
- Progent can provide the services of CISM Premier network security management experts. The Certified Information Security Manager (CISM) organization defines the core capabilities and global standards of performance that IT security professionals are expected to master. CISM provides executive management the confidence that those who have qualified for their CISM certification possess the experience and knowledge to provide efficient security administration and consulting services.
- Progent's Microsoft-certified Microsoft SCOM 2012 consultants have more than 15 years of background planning, implementing, enhancing and repairing Microsoft SCOM solutions and offer companies of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability needed to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and tune Microsoft SCOM 2012 management packs based on leading practices for monitoring network fabric and Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or onsite troubleshooting to assist you to remediate critical problems uncovered by SCOM 2012. Progent can also provide System Center 2016 Operations Manager (SCOM 2016) expertise to help you to upgrade efficiently from SCOM 2012 to Operations Manager 2016.
More Facts
If your small business is in the Oakland/Berkeley area and you are in need of technical assistance, IT outsourcing, or advanced services from a Progent consultant, call 510-899-7400 or visit Contact Progent.
An index of content::
ProSight Private Cloud Hosting Services Consultants
ProSight Small Business Private Clouds Specialist
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small organization's production servers in an environment that delivers the maximum level of availability and scalability and is also simple to move to another host. ProSight Virtual Hosting and management options are built on mature virtualization technologies that enable small and midsize businesses with mixed- platform IT systems to economize significantly on the expense of capital equipment, infrastructure maintenance, and network management while achieving enterprise-class reliability and an unmatched degree of vendor flexibility.
Les Kent has a 35-year history of successful network integration, business administration, marketing, and operations. He has shown a knack for creating elegant information technology solutions during his time as as a network designer, application developer, project manager, implementation consultant, and troubleshooter for small companies, start-ups, and major corporations.
Specialist client credential management
Professionals ProSight IT asset management
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can save as much as 50% of time spent looking for critical information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you’re making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.
Relocation Professional
Network Consultants Project Management
For corporations with branches in or any area covered by Progent's consultants, Progent's Microsoft-Certified network support experts and certified Cisco system consultants offer a range of IT consulting services including project planning, SOX compliance, site relocations, enterprise security, network design, on-site or remote emergency support, and troubleshooting for colocation hosting facilities. A Progent IT architect can help you design a multi-office network that makes smart use of co-location facilities and Internet data centers. Progent’s Microsoft Certified engineers can help major enterprises design, deploy and support massive rollouts of updated versions of Microsoft products such as Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent’s CCIE and CCNP experts can assist you to configure Cisco products for connection solutions that incorporate simple, high-performance, integrated, and remote networking.
Engineers Windows 7
Microsoft Windows 7 Professional
Progent's certified engineers can provide remote and on-premises consulting services to help you to administer, maintain, and troubleshoot PCs based on Microsoft Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, backup and restore, remote connectivity, mobile device integration, Wi-Fi configuration, and 24x7 network monitoring.
Check Point Ransomware Protection Security Auditing
Security Consultants Check Point Ransomware Protection
Progent's Check Point firewall experts can help you plan, configure, and administer firewall environments that rely on Check Point Next Generation security gateways and Check Point's cloud-based SandBlast security services. Progent can also assist you support legacy Check Point firewalls or upgrade efficiently to Check Point's next-generation security gateways.
Citrix StorageLink Site Recovery Engineer
Citrix Lab Manager Consultants
Progent's Citrix consultants can help you to evaluate the business value of the various editions of Citrix Essentials for Hyper-V, help you to use Citrix administration utilities with your Microsoft Hyper-V network, and demonstrate to you how to use Citrix Essentials to improve the responsiveness, uptime, consistency, and fault tolerance of your virtual network while lowering the cost of resources and support and simplifying administrative tasks.
At Home Employees Endpoint Management Specialist
Remote Employees Endpoint Management On-site Technical Support
Progent can help small and medium-size organizations to install efficient remote endpoint management tools for maintaining endpoint devices used by work-from-home employees.
Small Business Remote Support Services
Small Business Network Consultant
If you have a company network with 10 to 50 desktop clients, Progent's IT outsourcing services save your business from over-reliance on single freelance service provider while giving you affordable and dependable access to high-quality network support. By providing network consulting service when you require it, offering advanced expertise for critical applications, delivering unique services such as automated network monitoring, and charging only for services you receive, Progent offers you an affordable way for maximizing the profitability of your small business network. Progent is the smart way for small businesses to create and maintain a reliable and safe IT network and to benefit from quick access to the experienced help ordinarily restricted to enterprises who can afford a sizeable internal IT group.
Cybersecurity Firm Symantec Firewall
Symantec VPN Cybersecurity Group
Progent's Symantec consultants can help you maintain discontinued Symantec firewall and VPN products including the Symantec Raptor and VelociRaptor line or show you how to upgrade to newer firewall/VPN solutions. Progent can also enable you to design and execute a complete security plan that can include firewall and VPN devices and utilities, managed security and virus defense services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop resource for continuing technical support, maintenance, education, and security consulting.
Microsoft SQL Server 2014 IT Consulting
Integration Services SQL Server 2014 In-memory OLTP
SQL Server 2014 incorporates significant enhancements in critical areas including speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works transparently across all types of applications including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite services including planning, configuration, management, troubleshooting, and application development services to help organizations of any size to realize fast return from their SQL Server 2014 investment.
Engineer QTS/Herakles Sacramento Colocation Center
QTS/Herakles Sacramento Colocation Center Consulting
The QTS Colocation Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are currently utilizing the QTS Sacramento data center as a colocation site or if your business is considering migrating your primary or offsite backup system to the Herakles data center, Progent can provide a range of cost-effective services including data center migration, system deployment and upgrades, infrastructure optimization, comprehensive project management services, virtualization configuration, remote network monitoring, streamlined system management, application development, business continuity planning, data security assessment, and the support of Progent's Test Lab.
Microsoft Solutions Framework Project Methodology Small Business Network Consulting Services
Microsoft Solutions Framework Project Methodology Support Outsourcing
In conducting consulting projects for enterprise clients, Progent uses a phased approach based on specified milestones so as to achieve financial, scheduling and engineering goals while reducing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards derived from the best practices described by the Microsoft MSF methodology which includes requirements definition, architecture proposals, test models, design tuning, and professional deployment. All facets are documented to provide a comprehensive summary of technical services performed and to assist in downstream network support.
Online Technical Support Microsoft Windows 8.1 Evaluation
24-Hour Windows 8.1 Work Folders Technical Consultant
Progent's Microsoft-certified experts can provide a range of technical services to help companies of any size to install, manage, and troubleshoot environments that incorporate workstations, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For larger organizations, Progent's experienced project management consultants can assist to set up testing environments to evaluate Windows 8.1 and plan and execute Windows 8.1 migration projects based on leading practices.
Exchange 2016 Migration Planning Support and Integration
Microsoft Exchange Server 2016 Upgrade IT Consulting
Progent can assist your business in all phases of your migration to Exchange Server 2016 such as planning high availability (HA) architecture for a local, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up HLB for high-availability CAS services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
ISA 2004 Standard Edition Server Outsourcing
ISA 2004 Server Setup and Support
Progent's certified ISA Server consulting experts have long experience developing ISA Server-based security installations for IT networks with many offices, remote workers, and line-of-business web applications. Progent's ISA Firewall experts can help your company in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security needs without adversely restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
MS SQL Cybersecurity Consultancy
Microsoft SQL Consultant Services
SQL Server 2005 offers indispensable, standardized tools to IT experts and network users, lessening the complexity of creating, deploying, managing, and using company data and analytical programs in environments ranging from handheld devices to corporate data networks. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and broad knowledge in designing and building information-based, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
System Center 2016 and Windows 10 Integration Online Consulting
Microsoft Certified Partner System Center 2016 Troubleshooting Network Consultant
Small to mid-sized companies can now get all the advantages of Operations Manager and in addition have fast access to Progent’s Microsoft Premier network support experts. With Progent's affordably priced network support packages, small and midsize businesses can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small business networks world-class availability, security, and productivity.
IT Consulting Windows Server 2012R2 Configuration Manager
Windows Server 2012 R2 Data Deduplication Configuration
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management team, create a corporate-wide security strategy, streamline network administration, help with application development, and generate and validate a disaster recovery/business continuity plan.
Office 365 Migratione Configuration
Design Word 2016
Progent's Microsoft Office and Office 365 experts can assist businesses of any size to integrate Microsoft Office desktop and Microsoft Office 365 apps such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a seamless solution that provides fast return on investment and promotes improved business results. Progent can help your company to integrate Microsoft Office or Office 365 applications with one another and with additional key Microsoft platforms including SharePoint Server, Exchange Server and Microsoft SQL Server running on-premises or in the cloud. Progent's consultants can also assist you to fix compatibility problems between different releases of Office and offers customized online training to individuals and teams.
Windows 2008 Active Directory Computer Consultants
Information Technology Consulting Windows Active Directory
Microsoft Windows Active Directory demands significant hands-on experience to configure optimally across an enterprise. Progent’s Microsoft Premier consultants are skilled in planning, integrating, and maintaining sophisticated Enterprise Active Directory projects. Progent’s areas of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted Active Directory objects, dealing with residual legacy software configuration objects in online AD environments, and fixing failed configurations of AD and Active Directory-integrated programs.
Network Consultants OS X
Macintosh OSX Network Consultants
Progent's consultants can provide Mac users a variety of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and Exchange Server expertise, security services, and custom training. Progent can help businesses to migrate to macOS from Mac OS X or other earlier editions of Mac OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and Apple iPad management, or moving to iCloud. For computer environments built exclusively on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of planning, configuring and supporting a network environment that is reliable, secure, efficient and able to achieve your company's business goals.
Technology Consulting Exchange 2016 Migration Planning
Exchange Server 2016 Upgrade Planning Consulting
Progent can assist you in any and all phases of your migration to Microsoft Exchange 2016 such as designing HA architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining mass storage capacity required for your VMs, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Microsoft Dynamics CRM Computer Consultants
Onsite Technical Support Microsoft CRM
Microsoft Dynamics Customer Relationship Management helps small businesses nurture profitable client interactions. Integrated Sales and Customer Service components allow in-house staff to share data to help improve sales success and offer steady, efficient customer service. Progent can configure the optimal server and communications environment, including mobile wireless access, to support MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can show you how to combine Microsoft CRM with your marketing or customer service data.
Windows 2000 Integration
Windows Server 2000 Migration Consultants
Progent's certified Windows 2000 consultants can show you how to optimize the capability of your current Windows 2K Servers and can streamline network management, provide technical support and troubleshooting, and enhance security. Progent can also show you how to create, justify, and implement a strategy to migrate from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in designing pilot installations to reduce the obstacles associated with moving to Windows Server 2003 by uncovering potential hardware and application compatibility problems.
MS Hyper-V Virtual Server Computer Consultants
Microsoft Hyper-V 3.0 Server Consolidation Support and Setup
Progent's certified professionals can help you analyze the potential benefits of Hyper-V-based virtualization for your business, perform test installations to verify Hyper-V's compatibility with your production software, evaluate your network infrastructure for optimal performance with virtual server technology, help you in moving to Microsoft Windows Server 2008 and setting up Hyper-V, educate your IT personnel to track and manage Hyper-V, provide world-class consulting help for improving the protection of your virtual machines, establish and test business continuity processes that optimize network availability, and provide continuing consulting and technical support including low-cost remote repair and comprehensive Help Desk services.
InDesign Class
Apple Logic Learning
Progent's Mac experts can promote the creative facets of Mac computing by providing help services and education in imaging, sound, and video. Progent's consultants offer help in a range of Apple Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.
Cybersecurity Company UNIX
Security Team Solaris
If your company has a Solaris environment or a multi-OS network, Progent's CISM and ISSAP-premier consultants can assist your entire enterprise in a broad array of security topics such as security administration procedures, security design and strategies, access management products and techniques, applications development security, operations security, hardware security, telecommunications, network and web security, and disaster recovery preparedness. CISM, CISSP and ISSAP stipulate the fundamental competencies and international standards of knowledge that information security professionals are required to possess. These accreditations give executive management the assurance that those who have earned their CISM, CISSP or ISSAP certification have the experience and theory to deliver world-class security support and engineering services.
24-7 Network Device Configuration Management Specialist
Automatic Network Infrastructure Mapping Professionals
ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map, monitor, enhance and troubleshoot their connectivity appliances such as switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and displays the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when issues are detected. By automating time-consuming network management activities, WAN Watch can knock hours off ordinary tasks like network mapping, expanding your network, finding devices that require important updates, or identifying the cause of performance bottlenecks.
Great Plains Migration Support and Help
Microsoft Dynamics GP Onsite Technical Support
Progent’s Microsoft certified consultants offer a variety of consulting services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting package and corporate management solution based, like all Microsoft financial tools, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft financial software in the Dynamics GP/Great Plains line, offers an affordable solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP is easy to deploy and integrate, and with its modular approach you are able to license only the capability you currently require, with the ability to expand users and enlarge capabilities in the future. Progent’s Dynamics GP Software support engineers can show you how to deploy, customize and administer Microsoft Dynamics GP/Great Plains 2010 as well as earlier versions of Microsoft Dynamics GP/Great Plains.
wireless IP phone configuration Professional
Wi-Fi IP phone integration Help and Support
Cisco's wireless IP phones are industrial-grade wireless handsets designed for professionals who are mobile within campus, hospitality, retail or other environments where management requires user endpoints that offer more administrative control, security and durability than is achievable with the BYOD (Bring-Your-Own-Device) style of workplace communications. Successful integration of Cisco's wireless IP phones usually requires that you set up and fine tune many components of your Wi-Fi infrastructure including wireless access points, routers, Cisco wireless LAN controllers, and network management tools. Progent's certified consultants offer online and onsite assistance to help your organization create and administer a Cisco wireless VoIP phone solution by providing integration services that can range from troubleshooting the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.
Fault Tolerant Data Center Online Troubleshooting
Microsoft Windows Server 2003 Cluster Engineer
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants have extensive backgrounds helping small and mid-size businesses to minimize network downtime by offering cost-effective online consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT architecture, backup/restore solutions, and non-disruptive maintenance. Progent’s business continuity consultants can assist your company to develop and test a sensible business continuity strategy that aligns with your business needs and IT budget. Progent’s disaster recovery engineers can assist you to architect, implement, and maintain resilient technologies including redundant Internet access, virtualized servers, clustering, load balancing, continual off-site backup, and geographically dispersed hot backup centers.
CISM Security Security Small-Medium Business Network Consulting
Mid-size Office Consulting Companies
Progent offers technical services for mid-size businesses with 100 to 250 system users. The mid-size business or work group has typically been an underserved segment of the market for network consulting services. The cost structures and service delivery models of large outside service firms make them too expensive for the ordinary small business or small medium business (SMB), which commonly has a modest information technology budget with which to maintain an information network whose complexity and capability are often similar to the networks of much bigger companies. Progent's support delivery model, which takes great advantage of online support, virtual network technology and proactive network monitoring, dramatically reduces the network support expenses of an SMB while providing the mid-size company with enterprise-level support from certified, IT experts knowledgeable in a broad array of small business network solutions. If your mid-sized organization or small business is looking for levels of IT support needed for a mid-size office without paying big-company prices, contact Progent.
Catalyst Switch IPv6 Technology Consulting Services
Catalyst 4900 Switch Setup and Support
Progent's Cisco-certified CCIE experts can assist organization to configure, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also assist you to harden the security and compliance of Catalyst switches and migrate smoothly from legacy appliances to modern models.
Award Winning ProSight Virtual Hosting Specialists
ProSight Virtual Hosting Consultancy
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's production servers in an environment that gives the maximum level of availability and scalability and is also simple to migrate to another host. ProSight Virtual Hosting options are based upon mature virtualization platforms that enable small and midsize companies with mixed- platform environments to economize significantly on the expense of capital equipment, system support, and network management while achieving world-class reliability and an unprecedented level of vendor flexibility.
Online Troubleshooting Microsoft Exchange 2016 Migration Planning
Exchange 2016 Mailbox migration Remote Support
Progent can help your business in all facets of your upgrade to Exchange Server 2016 such as designing HA architecture for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines, mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
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