San Francisco East Bay Oakland, Berkeley, Alameda
Computer Consultant Experts IT Support and Expertise
Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito , Piedmont, Albany, San Pablo , Pinole, Crocket, Hercules, Rodeo
Progent's certified professionals knows how to provide a wide assortment of engineering and technical support help for IT systems powered by any combination of Windows, Cisco, Apple Mac, or Linux technologies. Services offered to small organizations in Berkeley by Progent's team of seasoned technical professionals include:
- System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is intended to provide a centralized solution for deploying and managing virtualized fabric and services across hybrid networks that can include private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of any size with any aspect of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you upgrade smoothly from legacy releases of Virtual Machine Manager, design processes for creating and installing VMs and VM hosts, design high-availability scale-out clusters, integrate your private cloud resources with public cloud services, configure virtual switches, develop and debug PowerShell scripts, and assist you to evaluate the potential business benefits of new technologies such as Storage Replica and Shielded VMs. Progent's certified virtualization experts offer advanced Windows Hyper-V consulting and VMware ESXi support.
- Progent's Cisco Jabber consultants can provide online or onsite support to help organizations of any size to design, implement, maintain, update or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers advanced support for all the technologies that make up building a cohesive Cisco Jabber collaboration solution such as Cisco network devicesand management software, Microsoft Office 365 apps, Windows and Mac desktops, iOS and Android smartphones, SIP trunking, Wi-Fi systems, cyber security, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a cohesive collaboration ecosystem.
- Progent's CISSP-certified cybersecurity consultants can assist businesses of any size with any aspect of information system security. Progent can help create efficient cybersecurity solutions that guard a small business from advanced malware attacks or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate local, remote, and mobile users sharing network resources spread across a mix of physical sites and public and private clouds.
- Configuration Manager 2016 automates application and device provisioning and updating, simplifies compliance settings management, inventories network assets, protects against company data leakage, provides health reporting, enables secure end-user self service, and delivers a single control mechanism for managing mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can help you with any facet of designing, implementing, using and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid networks.
- The open architecture of Microsoft Dynamics GP (Great Plains) makes it possible to create custom Dynamics GP/Great Plains applications that provide all of the basic functionality of popular Dynamics GP/Great Plains components but also address the specialized requirements of your business. With the help of to the Modifier with Microsoft Visual Basic for Applications, applications developers can utilize the most widely used customization platform in the industry to adapt Dynamics GP information views, create business logic, and customize forms and reports. Progent's Office 365 consultants can help you to exploit Dynamics GP's connectivity with Microsoft's familiar Office and Office 365 apps. Progent's experience with Microsoft .NET support, SQL Server 2016 integration and development and Microsoft SQL Server 2014 development and DBA services, and programming experience with VBasic, Visual Studio, XML and other developer systems make it possible to implement custom line-of-business applications and web commerce solutions that integrate tightly with MS Dynamics GP.
- Progent's Meraki Wi-Fi AP experts provide remote and onsite support services to assist businesses of all sizes to plan, install, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki cloud-managed APs. Progent can assist your business to set up and manage Meraki-based wireless networks for environments that can range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology including switches, ASR routers and firewalls to build a cohesive ecosystem that delivers identical access, responsiveness, security compliance, manageability and availability for wired and wireless clients irrespective of their mobility or computing device. (Refer to Meraki switches consulting and troubleshooting services.)
- Among the typical remote Cisco router support services available from Progent's certified Cisco experts are configuring domain name, DHCP, routing tables, NTP, and user accounts; configuring iBGP, aggregation, BGP to EIGRP redistribution, and ECN gateways; fixing BGP peering arrangements, routing configuration, and BGP peering arrangements; upgrading router's IOS image; setting up and confirming router failover; troubleshooting VPN tunnel and routing problems; creating a network diagram and documenting configuration; plus policy and business recovery strategy.
- The ProSight Ransomware Preparedness Report service is a low-cost service based on a phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to assess your organization's preparedness either to stop or recover rapidly from a ransomware attack. Progent will work with you personally to collect information concerning your existing AV defense and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient security and backup/recovery environment that aligns with your business needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report.
- Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies more than 25 years of experience helping manufacturing, distribution and service companies to manage complicated supply chains and streamline critical business processes in order to bring products to market fast and meet customer schedules dependably. Progent can provide the skills of an ERP consultant with more than 20 years of background with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises services that spans from as-needed guidance to solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, CPQ, web site integration, troubleshooting, data conversion, Office 365 integration, training, and DBA services. To find out more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
More Facts
If your small business is in the Oakland/Berkeley area and you need computer assistance, information technology outsourcing, or advanced services from a Progent engineer, call 510-899-7400 or visit Contact Progent.
An index of content::
Co-managed Call Center Remote Technical Support
Help Desk Sharing Computer Consultant
Progent provides several essential types of Call Center support including Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals gives your customers instant access to a dependable technical group with extensive experience delivering phone support and online repair for IT systems based on Microsoft technology. Progent's concentration is on giving the support Call Center a positive image as a key contributor to company productivity. Progent's goal is to resolve rather than merely record problems.
SonicWall Ransomware Protection Information systems Security Outsourcing
SonicWall NSA Firewall Evaluation
Progent's certified SonicWall firewall consultants can help you configure, manage, and troubleshoot SonicWall firewall appliances including the current SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified cybersecurity experts can help you incorporate SonicWall security gateways into a complete network protection solution and design security into your corporate processes.
Microsoft Small Business Server 2003 Engineer
Microsoft Small Business Server Consultants
Microsoft Small Business Server is an affordable suite of essential servers that offers the foundation for a powerful but easy-to-manage IT network. The IT sophistication of the Microsoft .NET products bundled with Microsoft Small Business Server requires a computer consultant with hands-on experience designing and integrating seamless, comprehensive business technology solutions. Progent's Small Business Server consultants have an average of more than a decade of experience supporting computer systems based on Microsoft technology. This expertise assures you results in installing, managing, and maintaining network solutions that incorporate the Microsoft Small Business Server suite of servers and productivity software.
Small Office IT Consultant
Small Office Security Consulting Companies
Progent provide organizations of any size world-class network remote or in-person consulting services for networks powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also can provide security consulting for companies ranging from the small office to the worldwide enterprise.
On-site Technical Support Adaptive Security Device Manager
Cisco ASA 5500-X Firewall Help and Support
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services deliver significantly more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network experts can help you to manage your current PIX or Cisco ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, tune, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Web Application Security Cybersecurity Companies
Network Traffic Analysis Consulting Services
Global Information Assurance Certification was founded in 1999 to validate the skill of network security professionals. GIAC accreditations are acknowledged by companies and institutions all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide support for all of the network security disciplines addressed under GIAC accreditation such as auditing infrastructure vulnerability, event handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Cisco Certified Experts Microsoft Windows Server 2008 Cluster Technology Consulting Services
Online Consulting Windows Server 2008 Failover Clustering
The server cluster technology incorporated into the high-end editions of Windows Server 2008 has been dramatically re-engineered to streamline the installation, configuration, and management of clusters that offer greater levels of network availability, protection, efficiency, and versatility. New or improved features include cluster Validation, easier configuration and installation, unified cluster administration, redesigned cluster architecture for increased availability, better security and quorum models, fewer failure points, more storage and memory capacity, and improvements for multi-site clusters. Progent's consultants can help your company evaluate the business benefits of Windows clustering, plan and implement an installation, educate your IT staff to manage your failover clusters, deliver ongoing consulting and technical help services, and create and validate a workplace recovery procedure.
Biggest Troubleshooters Microsoft Consulting Best Practices
Microsoft Solutions Framework Project Methodology Network Consulting Firms
Progent’s team of Microsoft and Cisco Certified experts average more than ten years of hands-on professional background, at the front lines of IT support, performing a broad range of IT projects for an extensive mix of clients. Each Progent consultant shares a proven set of individual best practices that are incorporated into company-wide leading practices training that Progent teaches its consulting staff. This means that you get not only world-class IT capability, but also a support engineer with field-tested approaches for applying technical knowledge to fix real-world IT problems efficiently.
Firewall Support Palo Alto Networks DNS Security
Palo Alto Networks PAN-OS Network Intrusion Penetration Testing
Progent's Palo Alto Networks firewall experts can help you select, deploy, and manage Palo Alto Networks PA-Series firewalls to create a modern security solution that spans your data center and cloud-based resources and protects any user at any location with any endpoint device.
24-7 Wave 2 Wi-Fi controller Specialist
wireless controller Support and Integration
Progent can help your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or implement a smooth transition to Cisco's modern wireless controller products. Progent offers support for both hardware-based and software-based Wi-Fi controllers and can help you to determine which type is appropriare for your wireless environment. For 802.11ac Wave 2 wireless controllers, Progent offers Cisco 3504 Wi-Fi controller support, Cisco 5520 wireless controller support, and Cisco 8540 wireless controller support.
Jabber and WiFi Remote Technical Support
Troubleshooting Jabber Troubleshooting
Progent's Cisco Jabber consultants offer remote or onsite support to help businesses of any size to plan, deploy, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent can provide in-depth support for all the products, technologies and services that make up building an end-to-end Jabber solution including Cisco network devices and management software, Microsoft Office 365 apps, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi networks, cyber security, cloud integration, telepresence systems, PBX products, business continuity, and other components of a cohesive collaboration solution.
ransomware protection Consultants
ransomware defense checkup Specialist
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your company's preparedness either to block ransomware or recover rapidly after a ransomware attack. Progent will consult with you personally to gather information about your existing antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective AV and backup/recovery environment that minimizes your vulnerability to a ransomware attack and aligns with your business needs.
Specialists prime infrastructure
CCDP Certified prime infrastructure Consultants
Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller technology.
Project Server Development Firms
Microsoft Project Server 2010 Help and Support
Progent's Microsoft engineers offer advanced support in implementing, managing and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Project Online and can deliver a broad variety of affordable online support services following proven best practices to help businesses of all sizes to get all the advantages of this powerful platform. Support services available from Progent include solution design, installation and upgrades, setting up secure collaboration among local and remote or mobile users, network optimization, and specialized webinar training classes.
24x7 Support and Setup Carrier Routing System
Edge Routers Technical Consultant
Cisco offers an extensive array of routers that includes appliances designed to provide the protection, performance, and reliability required by organizations ranging from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and redundant power for improved fault tolerance and network availability. Progent can help you select and integrate Cisco routers to establish a reliable foundation for your IT system and to make it easy to grow as you add new users, open new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS operating system, including the Cisco 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Series Routers.
Immediate Hybrid Office 365 and Exchange Network Engineer
Hybrid Configuration Wizard Network Consultant
Microsoft allows you to create seamless hybrid ecosystems that integrate Office 365 and local Exchange systems. This allows you to have specific mailboxes hosted at your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any phase of planning, implementing and debugging your hybrid Office 365/Exchange solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on schedule and on budget.
Engineer Remote Access
VPN Online Support
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business deploy and support Cisco’s security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and offer the versatility to evolve with your growing business requirements. Progent’s Cisco-Premier network experts are familiar with Cisco’s comprehensive line of products targeted at preventing information theft, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can help you integrate Cisco products to achieve safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central user access control foundation for user certification, authorization, and accounting from a graphical Web interface.
Cisco Firesight Support and Integration
Online Support Services Cisco Firesight Management
Cisco's Firepower NGFWs Firewalls provide a significant performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer unified management and automation of modern security capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help your organization to design and carry out an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's cloud-based services to create and centrally control network ecosystems that include local offices, data centers, and cloud resources.
Professionals NetDocuments ndOffice
NetDocs Telecommuters Consulting
NetDocuments (NetDocs) is a cloud-based document management system designed for legal workflows. Progent offers online access to NetDocuments experts who can assist legal departments and law firms to design, configure, administer, optimize, or troubleshoot a document management system (DMS) solution powered by NetDocuments.
Lync Server 2013 Mobility Services Consult
Microsoft Lync 2013 Technical Support
Lync Server 2013, now called Skype for Business, enables businesses of any size to build a centrally managed and protected communications environment that permits the modern Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, audio/video and web meetings with application sharing, and both IP-based and PSTN calling across a broad range of stationary PCs and handheld endpoints. Progent's certified Lync 2013 experts and network integrators can assist you to assess the business benefits of Lync Server 2013, design an on-premises, cloud-based (via Lync Online) or mixed model suitable for your current and future goals, implement Lync 2013 in a way that expedites your ROI, and deliver custom webinar and onsite training to your management team and users. Progent offers expertise in key components of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with key Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.
After Hours Online Support Services SharePoint
Technology Consulting SharePoint
Progent’s Microsoft-certified experts offer small and midsize businesses computer consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, teams and data. SharePoint Portal Server offers a central spot for your workers or clients to connect to, organize, distribute and interact with useful data, files, and applications and to communicate with other people. It allows faster and better decisions, more effective sharing across teams and more economical business processes. The primary goal of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of knowledge accessible within and without a business network. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the data they’ve developed in a manner that makes data convenient to find, retrieve and apply.
Programming Companies Microsoft BI Stack
Integration Microsoft Report Designer
Progent offers online and on premises consulting to help you with any aspect of business intelligence reporting from debugging or enhancing applications to designing and implementing an advanced BI solution. Progent's management reporting experts can assist your company to maintain your current BI system, help you to migrate databases and applications from a discontinued reporting product to a current one, and provide custom online mentoring tailored to your specific requirements. Progent’s management reporting and analytics consultants can provide expertise in all popular BI reporting and visualization platforms including the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Designer.
Consultant Services Information Risk Evaluation
Consultancy Security Inventory
Progent provides small organizations a pair of specially designed network security inventory scanning packages that provide, at a preset price, remotely administered scans of your network security profile which are evaluated by certified information security engineers who assess the data collected by the remote scan, deliver unbiased summaries of your current security vulnerability, and make suggestions for enhancements. Progent offers two complementary security inventory packages for external and internal security testing that are priced to fit the budgetary realities of small businesses while providing enterprise-quality evaluations of your network's vulnerability to assault.
Remote Online Cisco Certified CCIE Consulting Services
Cisco VoIP Phone Support Services
Progent offers rapid online access to Cisco-certified CCIE networking experts. Progent's CCIE experts can connect to your environment using advanced remote diagnostic tools to provide quick and affordable analysis and repair of urgent network issues.
Solaris Remote Consultancy
Biggest Linux Remote Consulting
Progent provides national remote help and troubleshooting services for companies that run Sun Solaris environments or whose information systems feature a combination of Sun Solaris and Microsoft Windows technology. Online IT help offers optimum return for your IT dollar by protecting client efficiency and shortening the time charged for computer repair services. Advanced remote access utilities and experienced service specialists and engineers allow Progent to handle most IT problems without wasting time and expense by traveling to your site. In the vast majority of cases your IT problems can be dealt with over the phone or via a combination of telephone support and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA certified security specialists to assist you with the toughest network issues.
prime infrastructure Remote Support Services
Wave 2 Wi-Fi controller Support and Integration
Progent's certified wireless experts can assist your organization to evaluate the benefits of adopting Catalyst wireless controllers to manage wireless deployments of any scale. Progent can assist you to support and troubleshoot your existing Wi-Fi environment or help you plan and carry out an efficient transition from legacy Wi-Fi controllers to current models.
Largest Internet Security and Acceleration Server 2006 Configuration
Microsoft ISA Server 2006 Computer Consulting
Application Publishing with Internet Security and Acceleration Server 2006 provides greater protection of intranet resources while supporting enhanced productivity by making these resources available to authorized remote or mobile users. Internet Security and Acceleration Server 2006 helps protect corporate applications, services, and data across all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server experts can help you design, install, configure, and support Internet Security and Acceleration Server on your network so that your company benefits from a highly functional and economical combination of protection, convenience, and performance.
Largest Comprehensive Event Management IT Services
Emergency Microsoft Monitoring and Reporting Computer Consultant
Small to middle size companies can now enjoy all the benefits of Microsoft Operations Manager and also have quick access to Progent’s Microsoft certified IT support professionals. With Progent's affordably priced IT support programs, mid-size organizations can choose a simple co-sourcing package based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small company networks enterprise-class availability, security and productivity.
Online Technical Support Windows and Solaris
Windows, UNIX, Solaris Consultant Services
If your company is producing UNIX-based software on a network that includes MS Windows-based processors, PCs, and office productivity products, Progent offers comprehensive IT outsourcing that allows you to focus on your field of strategic expertise while avoiding the continual distraction of managing your business network. By using automated network monitoring and by delivering remote and in-person assistance when your business needs it, Progent represents an affordable solution for supporting an IT system that features excellent reliability, protection, and performance. Progent's developer assistance services include full-service network support outsourcing, virtual server infrastructure, online and on-site service and troubleshooting, network monitoring services, and Help Desk outsourcing.
Services Exchange 2013 DAG
Exchange 2013 Performance Tuning Onsite Technical Support
Exchange Server 2013 incorporates major improvements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful innovations as well as a revamped structure. These enhancements favorably impact key facets of IT including ease of administration, high availability (HA), compliance, operational costs, teamwork, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange Server 2013, design an efficient validation and rollout plan, and train your IT staff to maintain your Exchange Server 2013 solution. Progent also offers ongoing remote support and management for Exchange Server 2013.
IT Consultants Comprehensive Event Management
System Center Operations Manager Consultants
Mid-sized companies can derive all the benefits of Microsoft System Center Operations Manager 2007 and have fast access to Progent’s Microsoft and Cisco Certified network support professionals. With Progent's economically priced IT support packages, medium-size organizations can choose a basic co-sourcing package based on Operations Manager 2007 with server monitoring, proactive alerts, comprehensive system analysis, Help Desk support, and remote troubleshooting. For companies with line-of-business environments who need non-stop networking, Progent offers a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager to provide medium-size company networks enterprise-class availability, protection and productivity.
IT Consulting System Center Management Packs
Best System Center 2007 Setup and Support
Progent's Microsoft-certified consultants have over a decade of background designing, deploying, enhancing and repairing SCOM environments and offer organizations of all sizes advanced remote or onsite consulting services for SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability needed to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also help you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can provide fast remote or onsite troubleshooting to help you to remediate critical issues uncovered by Microsoft SCOM 2012.
Midsized Office Computer Installation
Mid-size Business Support Companies
Progent provides technical services for medium size companies who have 100 to 250 system users. The mid-size business or office has typically been an underserved segment of the market for IT consulting expertise. The cost structures and support access practices of major outside support firms make them too costly for the typical mid-size company or small medium business (SMB), which usually relies on a modest information technology budget with which to support an IT system whose advanced technology and capability are often similar to the networks of much bigger enterprises. Progent's service delivery model, which takes great advantage of remote service, virtual office infrastructure and proactive network monitoring, significantly lowers the IT maintenance expenses of a small-medium business while providing the small organization with big-company service from certified, world-class experts with background in a wide range of small business network solutions. If your mid-sized company or small business is searching for levels of network help appropriate for a medium size office without paying big-company prices, call Progent.
Consultant Cost Computer Consultancy Firm
Consultant Price Network Recovery
Progent's pricing model is to charge for remote service and on-site help by the minute. Consequently, you are invoiced only for received support. Progent does not demand a higher rate for off-hours or urgent service, and within California or in areas where Progent provides on-site support, Progent does not charge for travel except for emergency support where on-site work is less than 4 hours. Also, Progent imposes no initialization charge and asks no retainer for support services delivered during normal working hours. Many service organizations impose large minimum payments or charge for every quarter hour or longer. Progent's small granularity avoids big bills for quick solutions so you won't be tempted to permit simple problems to fester.
ProSight Windows Server Management Troubleshooting
Online Technical Support ProSight Server and Desktop RMM
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that uses advanced remote monitoring and management technology to help keep your IT system running at peak levels by checking the state of critical assets that drive your IT network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT staff and your assigned Progent engineering consultant so that all potential issues can be resolved before they have a chance to disrupt your business.
Catalyst 6500 Switch Computer Consulting
Catalyst 2940 Switch Remote Technical Support
Progent's Cisco-certified CCIE experts can help you to set up, manage, upgrade, optimize and troubleshoot Cisco Catalyst switches. Progent can also help you to harden the security and compliance of Catalyst switches and migrate smoothly from legacy switches to modern models.
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