California Central Valley
Citrus Heights, Rocklin, Auburn:
Network Consulting Experts
IT Support and Outsourcing
Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks
Progent's IT consulting for small and mid-size companies in the city of Citrus Heights are focused on clients who need fast and economical help with system reliability, protection, productivity, manageability, or repair. The following short selection of Progent's engineering support services and technical experience will provide an idea of the ways Progent's team can help your company to enhance the business value of your information system.
- Software update management entails applying software or firmware updates to operating systems and apps, servers and endpoint devices, peripherals such as printers, network infrastructure appliances like switches and Wi-Fi APs, and IoT devices like sensors and health monitors. Timely and correctly managed updating maximizes security, compliance, uptime, and capability. Sporadic patch management can result in security gaps, compatibility issues, slow or erratic responsiveness, excessive offline stretches, or unavailability of important features. Progent's managed services for patch management provide businesses of any size a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and tracking updates to your ever-evolving IT network. For more information, visit Progent's software update management services.
- Microsoft Dynamics NAV ERP includes several innovations such as tailored Role Centers, improved management information and reporting options, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP consultants offer custom programming, integration and debugging support to enable you to take advantage of MS Dynamics NAV. Progent’s engineers can show you how to integrate MS Dynamics NAV ERP software to additional systems and programs. Also, Progent can help your organization to design and utilize databases so you can improve your understanding of your business, acquire additional clients, refine your marketing strategies, and form productive partnerships.
- Progent can help small and medium-size companies to plan, set up and debug the infrastructure for telecommuters. Aspects of network infrastructure where Progent's consultants can deliver support include secure and efficient VPN tunnel connections, VDI desktop platforms, router setup, Wi-Fi LAN design and implementation, and reliable Internet connections. For information about Progent's infrastructure consulting expertise for telecommuters, go to network infrastructure consulting services for telecommuters.
- Windows Hyper-V 2016 utilizes core technologies first designed for and refined on Microsoft Azure, one of the world's largest public clouds. This pedigree significantly improves the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by enhancing security, availability, expandability, manageability, reliability and recoverability. Progent’s Microsoft-certified Windows Server 2016 Hyper-V consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your business, configure pilot environments to confirm the ability of Hyper-V 2016 to support your vital applications, design a cost-effective network topology for a cloud-based or hybrid installation, create and execute a non-disruptive upgrade strategy, train your IT administration and support personnel, and provide ongoing consulting and debugging support to make sure that your Hyper-V 2016 solution delivers maximum business value. Progent's virtualization technology consultants also offer Windows Server 2022 Hyper-V Virtual Server planning and implementation consulting and Windows 2019 Hyper-V Virtualization migration to help you to update your Hyper-V 2016 deployment.
- Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Microsoft 365 Exchange Online and on-premises Exchange. This allows you to have specific mailboxes hosted at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Exchange network. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical problems and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is carried out on time and within budget. To find out more about Progent's online consulting support for hybrid Microsoft 365 and on-premises Exchange systems, refer to Microsoft 365 integration with on-premises Exchange.
- Stealth penetration checking is an important component of any overall network security plan. Progent's security professionals can run extensive penetration checks without the awareness of your company's internal network support staff. Stealth penetration testing uncovers whether existing security monitoring systems such as intrusion incident alerts and event log monitoring are correctly configured and consistently observed. Progent can implement continuous autonomous PEN testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, overlooked patches, and dangerous product defaults can be combined by hackers into the multi-vector attacks typical of modern variants of ransomware. Get additional information about Progent's Stealth Penetration Intrusion Assessment Experts.
- Progent's Microsoft-certified consultants can provide remote or onsite support to help companies of all sizes to plan, implement, manage, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's System Center 2012 Data Protection Manager consulting experts can assist you to migrate from earlier versions of SCDPM or from a different backup/recovery system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent offers as-needed help for fixing especially challenging problems, or full project management services. In addition, Progent's System Center Data Protection Manager 2016 migration experts can help you to plan and carry out a smooth upgrade from DPM 2012 to Data Protection Manager 2016 so you can take advantage of integration with Microsoft Windows Server 2016.
- It is common for business interoffice communications networks to feature no fault tolerance in case of Internet circuit failures. Progent’s inter-office connectivity engineers can help small companies achieve non-stop Interoffice connectivity by means of fully redundant networks featuring automatic failover. Progent’s Cisco-certified CCIE engineers can plan and implement ultra-reliable Inter-office connections supported by zero-downtime EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connections and transparent fail-over offer affordable 24x7 interoffice networking.
- Progent's Ransomware 24x7 Hot Line is intended to help organizations to carry out the urgent first phase in mitigating a ransomware assault by putting out the fire. Progent's online ransomware engineer can help businesses to identify and isolate breached devices and protect clean resources from being compromised. If your system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For details, visit Progent's Ransomware 24x7 Hot Line.
More Facts
If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you need technical support, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer, call 916-910-1200 or visit Contact Progent.
An index of content::
On-site Support Hornetsecurity Altaro VM Backup Restore
Altaro VM Backup with Exchange IT Consultants
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also supports cost-effective backup to Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite consulting services to help you to plan, deploy, manage and debug a comprehensive backup and disaster recovery system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup software.
Work from Home Endpoint Security Support
24/7 Remote Employees Security Integration Support
Progent can help small and medium-size companies to implement endpoint security defense systems and provide response services required for work-from-home employees.
Fault-tolerant Clustered Servers On-site Support
Fault Tolerant Server Clustering Support and Integration
Progent offers Windows Cluster Server expertise to help your organization deploy non-stop clustered servers that can deliver 24x7 operation. Windows cluster servers for high-availability systems include Windows Cluster Server, SQL Cluster, and Exchange Cluster. By helping you plan zero-downtime clustered server solutions around Windows Server Cluster 2003, Progent's Certified Windows professionals ensure that your zero-downtime server clusters are configured to maximize the business value of your IT network.
Virtual Helpdesk Computer Engineer
Support and Integration Co-managed Heldesk
Progent's Computer Help Desk Outsourcing Support Services for PC desktop technical support are designed especially for small businesses who require immediate access to a Help Desk Service Center with expert telephone support and effective escalation capability but who must work within a limited network support budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Optional Remote Access Provisioning, Initial System Evaluation, Problem Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Software Selection and Integration.
Microsoft 365 hybrid solutions for Exchange Configuration
Exchange Online and on-premises Exchange Technical Support
Microsoft allows you to create transparent hybrid environments that integrate Microsoft 365 and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can deliver occasional support to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is successfully completed on time and within budget.
Private Cloud Integration Consulting
Private Cloud Hosting for Virtual Data Centers Consultancy
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small company's servers in an environment that gives the highest degree of availability and expandability and is also easy to transfer to any data center. ProSight Virtual Hosting and management services are built on proven virtualization platforms that enable small and midsize companies with multi- platform IT systems to economize dramatically on the costs of capital equipment, infrastructure maintenance, and IT administration while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence.
Small Business Access Points Support and Help
Information Technology Consulting Small Business WAP500 AP
Cisco's Small Business 100, 300 and 500 series of access points are Linux-powered units intended as value-priced wireless solutions for light workloads. Progent's Cisco CCIE-certified wireless network infrastructure consultants offer remote or onsite configuration and troubleshooting support to assist your organization to plan, configure, update, optimize, administer and debug Cisco Small Business wireless access point environments of any size or topology.
Lync Server 2013 Back End Server Engineer
Engineer Lync Server 2013 Edge Server Pool
Progent's Microsoft-certified consultants can assist your company to assess the value of Microsoft Lync Server 2010 for your environment and can help you to plan and execute a deployment of Lync Server 2010 that unifies the control of IM and Presence and increases the output of your office employees, telecommuters, and mobile workforce. Progent can also assist your company to perform an efficient migration to Lync Server from Office Communications Server or from Live Communications Server, interface Lync Server 2010 with Microsoft Exchange, SharePoint Server, and SQL Server, show you how you can run Lync Server to improve the team-computing capabilities of Microsoft Office programs, and offer online seminars and continuing technical support for Lync Server 2010 and other Microsoft products.
Online Consulting Microsoft System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager Technical Support Services
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network monitoring and management tools and is designed to offer a centralized solution for deploying and administering virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of any size with any aspect of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you upgrade efficiently from legacy releases of VMM, develop workflows for building and deploying VMs and VM hosts, implement fault-tolerant compute and storage clusters, integrate your private cloud resources with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to assess the strategic advantages of the latest technologies like Storage Spaces Direct and Shielded VMs. Progent's hypervisor experts can provide advanced Hyper-V consulting and VMware vSphere support.
Nephilim ransomware hot line Consulting Services
Professionals Netwalker ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to contain the spread of an active ransomware attack. Call 800-462-8800
Citrix Server Management Consultant Services
Citrix XenMotion Services
Progent's Citrix-accredited consultants can assist you to understand the strategic advantages of XenServer and additional Citrix platforms, and can help your IT organization to plan, validate, implement, troubleshoot, and support a XenServer solution. Progent can also assess your existing Citrix technology deployment and help you to enhance consolidation, responsiveness, security and compliance, uptime, and disaster recovery.
Developer Amazon Web Services integration
Design Amazon cloud integration
Progent can provide cost-effective remote support to assist companies of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design and review, testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security.
PowerPivot for SharePoint Support and Setup
SQL Server Configuration Manager Consulting
Progent offers the expertise of Microsoft-certified consultants as well as experienced software programmers, database administrators, project managers, Cisco-certified network architects, disaster recovery planning specialists, and data security consultants to assist your business to evaluate the likely benefits of SQL Server 2012 for your business, set up test systems at your site or at Progent's test lab, design and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and configure a cost-effective and safe network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Engineer Windows 7 Upgrade
Windows 7 Help Desk Online Support Services
Progent's Microsoft certified consultants can provide offsite and onsite support expertise to assist your company to manage, maintain, and troubleshoot PCs based on Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, security and compliance, backup and restore, online connectivity, mobile device integration, wireless configuration, and 24x7 system monitoring.
Microsoft Azure migration Programming Company
Azure Planning Consulting Services
Progent can help you with every aspect of Azure cloud integration including requirements definition, readiness evaluation, system architecture, pilot testing, implementation, centralized management, performance tuning, software license management, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can assist your IT staff to set up and debug firewall appliances and VPN connections so that your users can securely connect to Azure-based resources, and Progent's Microsoft-certified consultants can help you set up key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also help you to set up a hybrid cloud environment that transparently integrates on-premises datacenters with Azure resources.
Hornetsecurity Altaro VM Backup Replication Support Outsourcing
Hornetsecurity Altaro VM Backup Local Specialists
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud architectures and also enables cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or on-premises consulting services to help you to plan, install, manage and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup.
24-7 Specialists Citrix Stage Manager
Citrix Lab Manager Engineers
Progent's Citrix consultants can assist you to assess the potential business benefits of the various editions of Essentials for Hyper-V, help you to integrate Citrix administration utilities with your Hyper-V network, and show you how you can deploy Citrix Essentials for Hyper-V to enhance the performance, availability, consistency, and recoverability of your virtualized environment while reducing the cost of equipment and support and streamlining management processes.
Microsoft Exchange Upgrade Computer Engineer
Computer Engineer Microsoft Exchange
Progent's Microsoft certified support team can show you how to design and deploy an efficient in-place Exchange Server 2003 migration plan that avoids productivity disruption, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-location upgrades, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and design services include assistance with the integration of third-party add-ons to Exchange 2003 Server that are in keeping with your business needs.
IT asset management Specialists
Specialists ProSight IP address management
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect information about your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can save as much as 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you're planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it.
DopplePaymer ransomware recovery Technology Professional
ransomware virus recovery Specialist
Progent's seasoned ransomware recovery experts can assist you to reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or Locky.
Professionals Ryuk ransomware hot line
Netwalker ransomware hot line Professionals
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Microsoft Certified Partner Windows Server 2012 R2 Network Engineer
Remote Windows Server 2012 R2 Live Migration On-site Technical Support
Progent's Microsoft-certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT management, team, create an enterprise-wide security plan, streamline network management, assist with application development, and generate and validate a disaster recovery/business continuity plan.
Router Knowledge Transfer
Network Education
Progent practices knowledge transfer from Progent's consultants to clients. By teaching clients to resolve problems that are within their scope, Progent is able to focus on providing hard-to-find services where Progent faces few competitors. Medium-size businesses who utilize trusted independent service providers or who employ in-house IT staffs benefit when Progent transfers information about critical technology and proven methodologies to make their networks more robust, secure, and efficient.
Server Consolidation Consultant Services
Server Consolidation Support and Setup
By using virtual server technology, businesses can run many virtual machines on a single actual server. Virtual server technology enables companies to gain all the advantages of server isolation, while avoiding the costs associated with purchasing extra server hardware. Virtual servers are also the enabling technology behind private clouds, which offer major benefits such as lowering the costs of capital equipment, facilities, and administration while improving data protection, system availability, and recoverability. Other useful server management options include network monitoring software, Microsoft WSUS, and remote server management cards. Progent's professional server management consultants can assist you in all areas of server consolidation and administration to allow your company to cut costs and conserve time.
Emergency Professional ASA 5500-X Firewall with Firepower
Cisco Firepower Management IT Services
Cisco's Firepower NGFWs Firewalls provide a significant performance improvement over Cisco's previous-generation ASA 5500-X security appliances and include centralized management of modern cybersecurity features like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can help you to plan and execute an efficient upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally manage IT ecosystems that span branch offices, data centers, private clouds and public clouds.
Microsoft Excel for Mac IT Consultants
Visual Basic for Mac Network Consultants
Microsoft Mac Office allows Apple Macintosh users to run the industry's most popular office productivity applications. Progent's Apple-certified Mac consultants can show you how to configure Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows platforms so that Macintosh users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who run Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows platforms and can support networks that mix Mac with Windows systems with extensive resource sharing, or environments which intentionally restrict collaboration between Mac and Windows users.
Top Ranked Spam Filtering Computer Firms
Microsoft Exchange 2016 IT Consultant
Progent's Microsoft-certified professionals average over a decade of experience delivering unified communications support for customers ranging from small offices to large enterprises. Progent provides economical support for all editions of Exchange Server to strengthen email and virus protection, configure fault tolerant email systems, and implement remote and mobile email access. Progent's Exchange support services can assist you in designing and carrying out a move from an outdated SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. Progent also offers support for Windows 10 and Windows 11 desktops using Office Outlook and can show you how to configure Outlook Web App for all major web browsers. For e-mail virus protection, spam blocking and data data leak protection, Progent offers Email Guard managed services.
Sun Solaris Remote Troubleshooting
Solaris Consulting
Progent's Sun Solaris platform support services offer small businesses and software developers assistance with administering and maintaining Sun Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of experience offers you a convenient single source to help you build and maintain a protected and robust cross-platform connectivity and communications environment that supports Sun Solaris and Microsoft coexistence by combining MS Windows with major versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
Windows 8.1 BitLocker Small Business IT Support Firms
Microsoft Windows 8.1 Evaluation Information Technology Consulting
Progent's engineers can provide a range of network consulting services to help organizations of all sizes to deploy, manage, and troubleshoot environments that include workstations, notebooks, tablets, or smartphones powered by Windows 8.1. For enterprises, Progent's experienced project managers can assist to create testing environments to evaluate Windows 8.1 and plan and execute Windows 8.1 deployment projects based on industry best practices.
Windows Server Essentials Live Migration Consult
Windows Server Essentials Security Professional
Progent's consultants can provide cost-effective online consulting and technical support services for Windows Server Essentials. Progent offers comprehensive project management to help you plan and carry out an efficient move from Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
Largest SCVMM 2012 and SharePoint Consulting
Emergency Microsoft Certified Expert VMM Console Online Help
Progent can assist organizations of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; design, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can help your business to move from an older version of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can help you to enhance and troubleshoot your current SCVMM 2012 ecosystem to make sure you realize the highest possible return on investment.
Technology Consulting Services Call Desk Sharing Costs
Extended Call Desk Costs Engineer
Progent's Help Desk Call Center management and co-management services allow organizations to reduce costs, improve output, and respond rapidly to sudden changes in business conditions.
IT Consulting Small Office
Small Business IT Technical Support Company
Progent offers businesses of any size enterprise-class network online or in-person consulting for networks powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier IT consultants also offer security consulting for businesses ranging from the small office to the worldwide enterprise.
.Net IT Consulting Companies
Online Technical Support Microsoft Small Business Server
Progent's Microsoft-certified experts can provide network help and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's support professionals can help you design, integrate, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Shared Support Desk Consulting Services
Virtual Help Desk Computer Consultants
Progent's Microsoft certified experts provide several service programs to help mid-size and large organizations develop an efficient and successful in-house Computer Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process study and enhancement, management reporting, education of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Services help companies sift through the various top level Help Desk application programs on the market and decide what products may be too expensive, miss critical capabilities, or align badly with your organization's business goals. Progent also offers temporary staffing for companies who want to augment their in-house Help Desk staff for special tasks or to fill in for absent or incapacitated workers.
Network Load Balance Consulting Services
High Availability Load Balancing Remote Support Services
Progent offers fault tolerant load balancing support that addresses network load balancing, load balanced applications, network infrastructure routing, and content delivery products such as Cisco Content Engine. fault tolerant load balancing technologies for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.
24 Hour Microsoft LCS Server Instant Messaging Online Support Services
Computer Engineer Microsoft LCS Server IM
Microsoft Office Communications Server delivers IM and Real Presence as part of an extensible, enterprise-grade solution featuring advanced protection, seamless compatibility with other Microsoft software, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your organization can realize lower costs and elevated business efficiencies, increased worker productivity, and better intellectual property protection with this easy-to-administer, highly available solution. Successful implementations of Microsoft Office Communications Server call for extensive planning and thought prior to installation. Progent's Microsoft-certified consultants can provide the expertise necessary to deliver all the benefits of Microsoft Office Communications Server throughout your whole corporation.
Network Monitoring Computer Consulting
Network Monitoring Troubleshooting
Remote 24x7 monitoring, automated alerts, and actionable reports are crucial to preserving the health of your network and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that companies of all sizes can afford a level of protection that was previously limited to large enterprises. Progent offers several Remote Monitoring and Management options available as low-cost services created to help your company to detect and resolve a most IT network problems before they get big enough to hurt productivity.
Citrix VM desktops IT Consultant
Citrix VHD desktops IT Consultant
For desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can help your company to design a XenDesktop environment that improves the strategic impact of your information system; integrate XenDesktop software with your physical and virtual servers, user devices, and printers; upgrade your older virtual desktop software to the latest releases of XenDesktop; and deliver advanced online troubleshooting. Progent can also instruct your network managers to adhere to best practices to manage your XenDesktop solution effectively.
Small Office Server Recovery
Microsoft and Cisco Authorized Expert Computer Network Support Firms Small Office
Progent's Microsoft and Cisco certified network consultants can provide expert support for a broad array of products and technologies and can provide that assistance online anywhere in the U.S. or in person in major cities across the United States and anywhere in California. Progent offers remote help for networks powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a combination of Microsoft Windows and UNIX-family platforms. Progent also offers the expertise of Cisco CCIE network specialists for complex connectivity problems, as well as the the assistance of CISA and CISSP-accredited security engineers to assist with high-level security design and problem solving. Progent has provided remote troubleshooting to businesses in every state in the United States.
Progent Management Support Outsourcing Services
Progent's Management Team Computer Consultation
Progent's management team includes seasoned professionals with years of experience delivering computer consulting, troubleshooting, and strategic information system planning to businesses ranging in size from startups to Fortune 500 companies. Great service requires great people, and Progent stands out by having put together a management team able to provide customers with the best service value in the industry.
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