Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks
Progent's certified professionals knows how to provide a wide selection of engineering and technical support assistance for IT networks based on any combination of Microsoft, Cisco, Apple Mac, or Linux/UNIX technologies. Support services offered to small businesses in the Citrus Heights neighborhood by Progent's team of Microsoft consulting experts include:
- Progent has provided remote IT support service to organizations in every state in the country. Many of these customers have indicated their appreciation to Progent via testimonials to the high quality of Progent's service personnel. Take a look at Progent's customer testimonials to see what people say about the quality of Progent's consulting services.
- Progent provides full and detailed documentation of all service activity to ensure clients don’t ever feel locked in to their IT service company. Progent sends email accounts of services immediately after completion of each support interaction, and also sends a printed copy along with monthly invoices. Complete network support documentation makes it less disruptive for clients to transfer to a new service provider or take on more service duties in house. Good support documentation also give IT managers the information required to evaluate support services and develop more realistic IT budgets.
- Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting services to help businesses of all sizes to plan and carry out an efficient deployment of Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid model. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters. In addition, Progent's Windows Server 2022 migration consultants and Microsoft Windows Server 2019 migration experts can assist you to design and implement a smooth upgrade from Windows Server 2016 to a newer edition of Windows Server.
- Progent's ProSight Virtual Hosting and management outsourcing service provides comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the maximum level of dependability and scalability and is in addition easy to move to any data center. Progent's Private Cloud hosting services are based upon mature virtualization architectures that allow small businesses with multi- platform IT systems to save significantly on the expense of capital equipment, infrastructure maintenance, and network administration while achieving enterprise-class reliability and an unmatched degree of vendor flexibility. Learn more about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.
- Progent's consultants for Mac technology can support the creative aspect of Apple macOS and OS X environments by offering support services and education in graphics, sound, and motion. Progent's experts can provide help in a variety of Apple macOS and OS X programs including Photoshop, Illustrator, Logic Pro, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio post production facility.
- Progent's Android phone integration consulting services have years of background delivering remote and on-premises support for organizations of all sizes who want to integrate Android phones and tablets into their information networks so that users can work together from anywhere. Progent offers the breadth of skills to resolve network issues that involve multiple vendors and that entail a mix of legacy and up-to-date technology. Progent provides budget-friendly remote expertise to assist you with any aspect of designing, deploying, managing and maintaining your BYOD environment. Progent can provide occasional support to assist you to resolve particularly stubborn technical problems, or Progent can provide comprehensive project management support to help you complete strategic IT initiatives on time and within budget. Progent can help with local, cloud-centric, or hybrid networks and can provide expertise with all major operating systems, applications, management tools and network infrastructure. Progent also can provide specialized group or individual training to help you manage and operate Android phones and tablets securely and productively.
- Progent can provide small and mid-size organizations supplemental or comprehensive Help Desk Call Center support for offsite employees. To learn about Progent's overflow or fully outsourced Help Desk Call Center support services for a remote workforce, see Help Desk services for telecommuters.
- Progent provides online training for an array of client software. Progent's Webinar training covers areas that include Microsoft 365 Excel and Power BI business reporting, Microsoft 365 Word VBA programming, PowerPoint co-editing, Office Outlook calendar sharing, Microsoft 365 Access programming, Microsoft Dynamics GP (Great Plains) migration, Windows 10 management, and Windows 11 upgrading. Virtual training offers all the benefits of traditional classroom sessions, including immediate interaction between students and teachers, but eliminates the expenses of transportation and the challenge of attempting to accommodate the schedules of trainers and trainees.
- Stealth intrusion testing is a key component of any comprehensive IT system security strategy. Progent's security experts can run thorough stealth penetration security checks without the knowledge of your organization's internal network support resources. Stealth penetration checking uncovers whether current security monitoring systems such as intrusion incident alerts and event log monitoring are correctly set up and consistently observed.
- Progent's data protection experts can help your company to design, deploy and debug a backup solution built around MSP360 technology. MSP360 enables file or image backup/restore for VMs and physical computers, supports all popular public clouds, and allows businesses to build a data protection solution with a minimum Recovery Time Objective and a defined RPO. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup environment to prevent data loss resulting from human miscues, system errors, ill-intentioned insiders, and malware attacks like ransomware. To read more, go to ProSight DPS 360 Backup services.
- Progent can help small and medium-size businesses to plan, set up and troubleshoot the infrastructure required for telecommuters. Aspects of infrastructure for which Progent's consultants can provide support include secure and convenient VPN connections, Virtual Desktop Infrastructure software, router setup, wireless network design and implementation, and reliable Internet access. To learn about Progent's infrastructure consulting expertise for an at-home workforce, refer to infrastructure expertise for telecommuters.
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If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks
and you are in need of technical help, IT outsourcing, or advanced expertise from a certified Progent consultant,
call 916-910-1200 or visit Contact Progent.