Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Progent's network support for small and mid-size businesses in the Citrus Heights vicinity are concentrated on customers who need fast and economical help for network reliability, protection, productivity, manageability, or recovery. This brief list of Progent's engineering services and networking expertise will give you an idea of how Progent can assist you to increase the business value of your computer network.



  • If you are developing UNIX applications on a network that includes Microsoft-based servers, workstations and applications, Progent offers network outsourcing and support services that keep your network fully operational while reliving you to focus on your area of highest value expertise. By using advanced server monitoring and providing online and optional on-site help as needed, Progent provides UNIX developer support that provides a cost effective way to maintain an IT network that features reliability, protection and performance.

  • Progent's Android phone and tablet integration consulting have extensive experience providing online and onsite support for businesses of any size who want to integrate Android phones and tablets into their information networks so that mobile clients can work together from anywhere. Progent offers the breadth of know-how to resolve technical problems that span multiple manufacturers and that represent a combination of legacy and up-to-date information technology. Progent provides affordable online expertise to assist you with any stage of planning, configuring, managing and troubleshooting your BYOD solution. Progent can deliver as-needed technical support to assist you to resolve particularly stubborn technical problems, or Progent can provide comprehensive project management services to ensure that you finish major IT projects on schedule and within budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide support for operating systems, apps, management utilities and network infrastructure. Progent also offers specialized group or one-on-one training sessions to show you how to manage and use Android phones and tablets securely and productively.

  • Stealth penetration testing is an important part of any comprehensive network security strategy. Progent's security professionals can perform extensive penetration checks without the awareness of your company's internal IT resources. Unannounced penetration testing uncovers whether current security defense systems such as intrusion incident warnings and event history monitoring are properly set up and consistently monitored. Progent can implement ongoing autonomous penetration testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, missing patches, and dangerous IT product defaults can be combined by threat actors into the multi-front attacks typical of the latest versions of ransomware. Learn more about Progent's Stealth Penetration Testing Consultants.

  • Microsoft's virtual desktop solutions reduce the work needed for IT managers to set up applications so they are standardized throughout a corporate user base, provide the ability to manage rights to critical data, and enable fast deployment of additional or updated workstations. In Microsoft Windows Server 2016, the Terminal Services utility has been enhanced and renamed Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure that powers RDS streamlines client access, enhances responsiveness, strengthens data security, centralizes administration, and offers an almost transparent user environment. Progent's Windows Server 2016 consultants can assist your company to evaluate the strategic advantages of Microsoft's desktop virtualization technologies, set up pilot and production environments, optimize your network infrastructure to support virtual desktops efficiently, evaluate and resolve security problems, and educate your IT managers to utilize best practices to gain a fast ROI from desktop virtualization.

  • Cisco's Catalyst Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and management of wireless access points, optimizing Wi-Fi performance by reducing the impact of radio frequency congestion, improving wireless uptime with rapid auto-failover, and strengthening security by identifying threats and analyzing traffic content based on user class and location. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage wireless networks of any size. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or carry out a smooth transition to Cisco's modern wireless controller solutions. For details, see Catalyst wireless controller consulting services.

  • Successful integration of Cisco's wireless VoIP phones usually demands that you configure and optimize many key pieces of your wireless environment including wireless access points, routers and switches, Cisco wireless LAN controllers, and call management tools. Progent's Cisco wireless IP phone configuration and troubleshooting experts offer online and on-premises support to help you create and maintain a Cisco wireless VoIP phone solution by providing integration services that range from debugging the set up of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.

  • Progent's application experts have worked for two decades with .NET tools and the Visual Studio development system and can create or enhance .NET applications quickly and affordably. For details about the advantages of Progent's .NET software development expertise, refer to Progent's fast and affordable .NET software development.

  • Progent can help your organization in any facet of your upgrade to Microsoft Exchange Server 2019 including deploying Windows Server 2019 as a host for Exchange; planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and implementing Hyper-V virtualization; configuring HLB; configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook clients. For details, see Progent's MS Exchange Server 2019 planning and configuration services.

  • Microsoft has made a strong effort to enable seamless hybrid networks that combine Microsoft 365 and local Exchange. This permits you to have specific Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any facet of designing, implementing and debugging your hybrid Exchange solution. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Exchange solution is carried out on schedule and on budget. To learn more about Progent's online consulting support for hybrid Microsoft 365 and on-premises Exchange systems, visit Microsoft 365 integration with on-premises Exchange.

  • Progent's Microsoft-certified SQL Server 2017 experts can assist your business to assess the business advantages of upgrading to SQL Server 2017 and can assist you to plan and implement a smooth migration of your databases and applications to any network model including local, cloud-based, or hybrid. Progent's consultants can provide online or on-premises support services ranging from as-needed architecture assessment or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is carried out on time and on budget. In addition, Progent's SQL Server 2019 integration experts can help you to upgrade smoothly from Microsoft SQL Server 2017 to a more modern release of SQL Server. To learn more, visit SQL Server 2017 integration expertise.

  • Teams is the successor to Skype for Business Online as Microsoft's flagship cloud platform for real-time conversation and collaboration. Progent's Microsoft Teams and Teams Premium consultants can assist your business to design an upgrade to Microsoft Teams from Skype for Business and configure, manage, and troubleshoot a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.



    More Facts

If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you need technical support, IT outsourcing, or high-level expertise from a certified Progent professional, call 916-910-1200 or visit Contact Progent.



An index of content::

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  • SharePoint Server Technical Support
    SharePoint Configuration

    Progent's Microsoft-certified consultants offer businesses of all sizes consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web-based technology for efficiently connecting people, groups and data. SharePoint Server offers a common spot for your workers or customers to access, organize, share and manipulate useful data, documents, and software and to communicate with other people. Microsoft SharePoint enables faster and better decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services join workers, customers, workgroups and projects with the knowledge they've created in a way that makes data easy to find, download and apply. Progent's SharePoint experts can assist you to maintain your existing SharePoint solution or migrate to the latest version of SharePoint Server or to SharePoint Online.

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    Progent's Linux consulting services provide small companies and software developers support for managing and maintaining Linux computers that coexist with Microsoft-based networks. Progent can give your organization access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This wide range of expertise provides you with a convenient single consulting firm to show you how to build and manage a secure and robust cross-platform network and communications environment that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

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    Progent's Office Word and Microsoft 365 Word consultants can provide a broad range of economical online support services to help you to maintain your current Microsoft Office Word environment or help you to migrate to a current release of Office Word. Support available from Progent's experts include VBA programming, identifying and fixing compatibility issues between different versions of Office Word, interfacing Office Word with other Office apps like Office Excel and Outlook or with 3rd-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet synchronization, and remote training classes customized for your special requirements.

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  • ProSight Remote Infrastructure Management Technical Consultant
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    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, monitor, reconfigure and troubleshoot their networking hardware like routers and switches, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are kept updated, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when issues are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, finding appliances that need important updates, or resolving performance bottlenecks.

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    Dynamics GP/Great Plains software includes analytics and reporting features that allow you to monitor all business processes, sales and spending, and sales trends with built-in drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can help you create reports that allow you to understand your business more completely, turning raw data into valuable business information. Progent can enhance your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other development environments in order to deliver specialized line-of-business software development and web commerce applications that work transparently with Microsoft Dynamics GP.

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  • Wireless Integration Case Study
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    Progent provided a wireless networking environment that allowed a school to increase efficiency and avoid the recurring costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is intended for connecting separate locations up to 2.5 miles apart and can extend to even longer ranges. This wireless alternative offered improved bandwidth and dependability than simply amplifying the 802.11b wireless network, and since it uses the 5.8Ghz band it offered immunity to outside interference.

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  • IT Outsourcing Advantages White Paper
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    Progent's IT outsourcing packages provide affordable computer support for medium-size businesses. Whether it involves designing network architecture, creating an internal Help Desk or using an outside one, deploying a new email platform, monitoring your system, or creating a web-based eCommerce application, outsourcing your IT technical services can reduce expenses and eliminate uncertainties, allowing network service expenses to increase in a more linear and manageable manner than is possible by assembling a bulky, knowledgeable in-house network support staff. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and highly available network architecture for your vital Windows-powered applications such as Windows 2008, Exchange Server 2007, and SQL Server 2008.

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    Largest Offsite Workers Cybersecurity Support and Help

    Progent can help small and mid-size companies to configure security defense systems and provide mitigation services required for telecommuters.

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    Progent's certified security consultants can perform NodeZero-powered PEN tests to make sure your security defense tools and policies are properly set up and effective.

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    Progent can help your business to understand the wealth of subscription options available with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help your business to create and manage hybrid ecosystems that transparently combine on-premises and cloud-based products and services.

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  • MS SQL Server 2008 Remote Troubleshooting
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    Microsoft SQL Server 2008 offers powerful, familiar tools to computer professionals as well as to information workers, reducing the difficulty of creating, integrating, administering, and using company information and analytical programs on platforms ranging from mobile devices to corporate data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 call for a network consultant with real-world expertise and broad knowledge in designing and building information-based, end-to-end business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.

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  • Online Consulting MRTG
    Nagios Computer Consulting

    Network monitoring commonly entails tracking a system's resource usage in order to identify throughput backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring utilities that work under Linux or UNIX and can be deployed to monitor mixed-platform networks where Linux and Windows operate together. Progent's system support engineers can show you how to use both these programs to tune and troubleshoot your network. Progent's Linux consulting professionals offer small businesses and developers help with administering and supporting UNIX and Linux networks that coexist with Microsoft-based technology.

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  • Postini Support and Help 24-Hour Anti-Virus Support
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  • macOS Technical Support Organization
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    Progent offers nationwide remote phone support and troubleshooting services for businesses that operate Apple macOS and OS X networks or whose information systems include a combination of Mac and Microsoft products. Progent's engineers offer Apple macOS and OS X clients a range of services such as desktop assistance, upgrading to the current version of macOS from earlier editions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also help you with iPhone and iPad support, or moving to iCloud services. Remote network consulting provides maximum leverage for your information technology dollar by preserving user productivity and shortening the time charged for network analysis and repair. Advanced remote support technology and skilled service specialists and consultants allow Progent to handle the majority of network issues without wasting time and expense by going to your location. In the vast majority of situations your network problems can be remediated over the phone or through a combination of phone help and remote connectivity. Progent can put you in touch with Cisco CCIE network experts and CISSP and ISSAP premier security professionals to help you with the most difficult network issues.

  • Private Cloud Integration Consultants Private Clouds for Small Businesses Specialist

  • Fault-tolerant system Professionals
    Network Load Balance Technical Support Services

    Progent's fault tolerant network experts provide reliability consulting, disaster recovery services, system load balancing, high-availability interoffice connectivity, high-availability Internet interface design, high-availability data center support, and other non-stop networking services to help your organization design a 24x7 environment for mission-critical applications. Progent possesses the experience to develop economical, high-availability systems by deploying the expanding library of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco authorized consultants can show you how to you build a fault tolerant mutli-location network with a fully mirrored Internet connection and efficient network load balancing.

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  • Threat Management Gateway Setup and Support
    Forefront TMG Firewall Integration Services

    Microsoft Forefront TMG 2010 is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server and offers a easily administered Internet gateway that acts as a one-server platform for a variety of security features including an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security reporting capabilities, permits customized reporting powered by SQL Server, works with Active Directory to simplify policy enforcement, and can be operated as a virtual server to lower costs and improve availability. Progent's Microsoft engineers can help your company to design and execute test and production implementations; interface Forefront Threat Management Gateway with Windows 2008, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also help your organization to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server.

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    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies more than 25 years of experience helping manufacturing and service companies to simplify complicated supply chains and streamline key business processes to get products to market quickly and meet customer schedules dependably. Progent offers the expertise of an ERP specialist with over 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises services that spans from occasional advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, application development, CPQ, web site integration, troubleshooting, ETL, Amazon AWS integration, disaster recovery planning, and DBA services.

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    Consultant Prices IT Consulting Companies

    Progent's pricing model is to bill for online service and in-person visits by the minute. Consequently, you are invoiced exclusively for delivered services. Progent does not impose a higher rate for after-hours or emergency service, and within California or in areas where Progent offers on-premises service, Progent does not charge for travel time except for urgent calls where on-site time is less than 4 hours. In addition, Progent applies no startup charge and asks no monthly commitment for services delivered during regular business hours. Many support firms impose large minimum fees or charge for every fifteen minutes or longer. Progent's small granularity does away with big invoices for fast repairs so you won't be tempted to allow less critical problems to fester.

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