Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's certified professionals can provide a wide array of engineering and technical support assistance for computer systems powered by any mix of Windows, Cisco, Apple Mac, and Linux/UNIX technologies. Support services offered to small businesses in the city of Concord by Progent's team of Microsoft and Cisco certified engineering experts include:

  • Progent's ProSight Enhanced Security Protection services deliver economical multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, device control, and web filtering via cutting-edge technologies incorporated within a single agent managed from a single console. Progent's data protection and virtualization consultants can help your business to plan and implement a ProSight ESP environment that addresses your organization's unique requirements and that allows you achieve and demonstrate compliance with legal and industry data protection standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate attention. Progent's consultants can also assist you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • The updated version of MS Dynamics NAV ERP includes several innovations such as tailored Role Centers, improved management information and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV software experts can provide custom programming, configuration and troubleshooting services to help your company to benefit from Microsoft Dynamics NAV. Progentís engineers can help you to integrate MS Dynamics NAV ERP software to other systems and programs. In addition, Progent can assist you to design and analyze databases so you can improve your knowledge of your operations, acquire additional clients, expand your marketing campaigns, and form successful partnerships.

  • Progent's Technical Response Center is dedicated to providing the best quality of remote network support possible for both urgent as well as non-critical problems. For urgent issues that affect multiple users, vital personnel, or a line-of-business application, the Technical Response Center can respond in less than an hour. For standard problems, the TRC will address your issue within two hours. Under any circumstance, your trouble ticket will be generated quickly and accurately, you will receive a confirmation from the trouble ticket system, and the TRC will check with you regarding every corrected problem to confirm you are comfortable with the results and ready to close out the ticket. Find out more about Progent's Technical Response Center Customer Commitment.

  • Progent can supply organizations with an information management expert who can act as a part-time CIO. This veteran technology officer can provide strategic direction to help your company to deploy appropriate IT products to enhance business operations so they match better with your business goals. Your company can develop and install a well thought out IT strategy without absorbing the expense of a full-time Chief Information Officer. Vital services Progent's temporary Chief Information Officer can carry out include strategic planning, planning IT budgets, developing and tracking models for Return on Investment, reengineering business processes, negotiating contracts with suppliers, defining security and compliance policies, cash flow management, automating data center management, software revision tracking, IT asset documentation management, and business continuity planning.

  • Microsoft SQL Server 2014 incorporates major improvements in critical areas such as performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that operates seamlessly with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises consulting services that include planning, configuration, administration, troubleshooting, and software development services to help businesses of all sizes to realize maximum business value from their SQL Server 2014 investment. If your organization is already running SQL Server 2014, Progent can assist you to perform an efficient migration to SQL Server 2016.

  • Progent can provide the expertise of CISM Premier cybersecurity management consultants. The Certified Information Security Manager (CISM) organization describes the core competencies and international standards of skill that information security professionals are expected to master. CISM provides executive management the assurance that consultants who have earned their CISM credential possess the background and knowledge to deliver effective security administration and consulting consulting.

  • Progent can assist small and mid-size organizations to install security protection solutions and deliver response services needed to support at-home workers. To learn about Progent's cybersecurity defense solutions for teleworkers, go to network security protection solutions for telecommuters.

  • Progent's iPhone and iPad integration consultants can provide affordable remote consulting to assist you to design, deploy, and fix any facet of your iOS and Windows integration efforts and is available for short-term tasks to help you through specific technical roadblocks or long-term engagements to help you finish business-critical projects on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you build or support a resilient, secure and efficient network infrastructure that aligns with your mode of computing. Progent also offers remote or on-premises training for individuals or groups to help manage and use your iOS devices in a secure, team-oriented environment that optimizes the business value of your information system.

  • VMware's NSX virtual network technology enables you to build complete logical networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high degree of automation regardless of the hardware used by the underlying IP network. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, plus transparent site relocation, failback and site re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, updates and patches and can produce audit reports to verify complete service restoration, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly recover the entire logical network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to plan, deploy, test and maintain a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.

  • SharePoint Server 2019 delivers the modern experience of cloud-hosted SharePoint Online, providing a crossover platform between the traditional UI of SharePoint 2016 and the modern SharePoint environment. Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer affordable online and on-premises expertise, software development, and technical support services for businesses of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help customers plan and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud resources into a seamless information management system. To learn more, see SharePoint 2019 Server and SharePoint Online services.

    More Facts

If your small business is in Contra Costa County and you are in need of computer assistance, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified consultant, call 925-362-2400 or visit Contact Progent.

An index of content::

  • 24 Hour Microsoft DPM Offsite Data Backup Service Support and Setup After Hours Microsoft DPM 2010 Backup Service Support
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    Technology Consulting Services MS CRM

    Microsoft Dynamics Customer Relationship Management helps small companies nurture positive client relationships. Integrated Sales and Customer Service components allow in-house staff to share information to help improve selling success and offer consistent, efficient customer service. Progent can configure the optimal network environment, including local and offsite wireless connectivity, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can show you how to combine Microsoft Dynamics CRM with your marketing or customer service databases.

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    CCIE Certified Meraki 802.11ac Access Point Online Support

    Progent's Meraki wireless access point experts provide online and on-premises support to help businesses of any size to design, install, manage, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can assist you to configure and support Meraki-based wireless networks for environments that can range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products including Catalyst and Nexus switches, routers and firewalls to build a seamless network infrastructure that delivers the same access, performance, security, manageability and availability for wired and Wi-Fi users regardless of their location or computing device.

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  • Aironet 802.11ac AP Online Technical Support Aironet 4800 Access Point Online Troubleshooting
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    NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed for legal workflows. Progent offers remote access to NetDocuments experts to help your law firm to plan, configure, manage, tune, or debug a document management system solution powered by NetDocs.

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  • Microsoft Solutions Framework Project Methodology Small Business IT Outsourcing Group
    Stabilizing Phase: Design Tuning Network Specialist

    In performing IT tasks for corporate customers, Progent uses a structured approach based on defined milestones so as to meet budgetary, scheduling and engineering targets while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, test models, design tuning, and expert implementation. All phases are recorded to provide a detailed summary of IT services delivered and to help in ongoing network maintenance.

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  • Best Wireless AP IT Consultants
    CCIE Certified Meraki AP Network Consulting

    Progent's Cisco-certified wireless technology consultants can assist organizations to deploy, administer, and debug Cisco wireless products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

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  • Azure Planning Professional Microsoft Azure Backup Programmer
  • BlackBerry BES Server Express Consulting BlackBerry Enterprise Server Express Help and Support
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  • CISM Security Security Support Services Risk Response CRISC Risk Identification Integration Services

  • SharePoint Server 2013 IT Consultant
    SharePoint 2013 Migration Computer Consultant

    Progent has been providing SharePoint consulting services since the first product was released over a decade ago, and Progent has the scope of IT know-how to help businesses of any size to design and implement a SharePoint Server 2013 installation and develop SharePoint 2013 apps that bring substantial business benefit to your information network. Progent's Microsoft-certified consultants can help you to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from a different collaboration environment; determine whether an on-premises, online or hybrid configuration is best suited for your organization; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management services or can help in specific tasks related to your SharePoint 2013 deployment.

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  • On-site Technical Support Internet Security and Acceleration Server
    ISA 2004 Enterprise Edition Server Computer Engineer

    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds creating corporate security solutions for information systems with many sites, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business design and implement a configuration of ISA Server 2004 that meets your IT security requirements without restricting your productivity.

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  • Network Engineer Cisco ASDM Firewall Management
    24x7x365 Remote Troubleshooting Cisco ASA Configuration

    Progentís experienced Cisco IT security consultants offer expert PIX Firewall and ASA Firewall consulting services including infrastructure design, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers robust user and application policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from economical, easy-to-install desktop devices for small and home businesses to modular enterprise-level appliances, Cisco PIX Firewall and ASA Firewalls provide a high level of security, performance, and high reliability for IT systems of any size. PIX and ASA Firewalls are based on a hardened, purpose-built platform, eliminating common OS-specific security gaps.

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  • Microsoft Expert SMS Server 2003 Migration Information Technology Consulting
    SMS Server 2003 Migration Integration Support

    Progentís Microsoft-certified consultants offer small and medium size companies world-class consulting services for Systems Management Server and Configuration Manager, Microsoft's solutions for update and configuration management. System Center Configuration Manager 2007 is the new name for the update management platform previously known as SMS Server. System Center Configuration Manager offers a range of new features to Microsoft Systems Management Server 2003 including full automation, integrated Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progentís certified consulting professionals can help you use Systems Management Server or System Center Configuration Manager economically for streamlined operating system and application installation, security patch administration, software tracking, and software license reconciliation. Progent's consultants can also help your company to migrate smoothly from Microsoft Systems Management Server to System Center Configuration Manager 2007.

  • Expert Microsoft Certified Clustered Server Online Help Fault Tolerant Server Clustering Consultant
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  • Virtual Machine Hosting Engineers
    ProSight Hosting for Virtual Servers Professional

    Progent's ProSight Virtual hosting services offer small and midsize companies a range of advantages such as reduced capital costs, reductions in operational costs, improved executive focus, enterprise-class protection, greater availability, and regulatory compliance.

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    Excel PivotTable Design Firms

    Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a broad range of remote support services to help your organization to design, develop, test, deploy, manage, and troubleshoot business applications based on any release of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can assist you to upgrade your existing Excel applications to the newest releases of Excel, integrate Excel with iOS-powered iPhones and iPads and Google Android phones and tablets, and resolve compatibility problems between various releases of Office Excel. Progent offers as-needed help to clients who need a quick fix to a stubborn issue associated with Excel and Progent also offers full project management support for migrating or developing mission-critical applications based on Excel. Progent's cost-effective webinar training for Office Excel can be customized to meet the special requirements of individuals or groups.

  • Internet Data Center Configuration 24/7 Relocation Specialists

  • Professionals Cluster Server Windows 2012 R2
    Microsoft Windows Server 2012 R2 Clusters Remote Technical Support

    Progent's Microsoft-certified failover clustering consultants can assist businesses to assess the advantages of utilizing Microsoft Windows Server 2012 failover clustering to build an advanced high-availability/disaster recovery strategy, assist you to design and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and engineering support for failover clusters that include physical servers or virtual ones, and help you to streamline the management of failover clusters.

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  • Microsoft Experts MS Windows SBS Online Help Microsoft Windows SBS 2008 Professional
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  • iPhone remote access Support Services
    Remote Technical Support iPhone and Skype for Business integration

    Progent offers affordable remote consulting to help you to design, deploy, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for short-term jobs to help you through specific technical roadblocks or long-term engagements to help you finish business-critical initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you create or maintain a resilient, protected and scalable network infrastructure that aligns with your computing model. Progent also offers remote or on-premises training to show you how to manage and use your iPhones and iPads in a safe, team-oriented environment that optimizes the business value of your information network.

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  • Microsoft SQL Server 2008 Support and Setup SQL 2008 Online Technical Support
  • Microsoft Windows 2003 Network Consultant After Hours Windows 2003 Support

  • Shared Network Support Help Desk Support and Help
    CISSP Certified Security Support Desk Sharing Consultant

    Progent's Standard Help Desk Services provide a comprehensive solution that manages all facets of online desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Help Desk services are offered at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve complex problems.

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  • Online Technical Support iPad integration iPhone backup Integration Support
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  • ProSight Automatic Network Mapping On-site Technical Support 24x7 Automatic Network Topology Mapping Consulting
  • ProSight Small Business Private Clouds Services Professionals ProSight Small Business Private Clouds

  • Linux Network Monitoring IT Consulting
    Linux Network Monitoring, Nagios and MRTG Specialists

    Network monitoring ordinarily consists of observing a system's resource usage in order to uncover throughput backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that work under Linux and can be deployed to monitor multi-OS environments where Linux and Windows coexist. Progent's system integration engineers can show you how to use both these programs to optimize and repair your network. Progent's Linux support professionals offer small businesses and programmers help with managing and servicing UNIX/Linux and Solaris systems that coexist with Microsoft-based products.

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  • Remote Support SQL Server Management Studio SQL Server SSAS Specialists
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  • Remote Support Services iPhone and Cisco firewall integration Largest iPhone security Online Consulting
  • Remote Network Specialists Concord
  • SMS Upgrade Help and Support SMS Server Migration Remote Technical Support
  • SQL Server 2012 AlwaysOn Availability Groups Outsourcing IT Consultants SQL Server Analysis Services
  • SQL Server 2016 Data Warehousing Troubleshooting Technology Consulting SQL Server 2016 and VMWare

  • CRISC Risk Evaluation Specialist
    Configuration Risk Assessment

    Progent's disaster recovery support and business continuity consultants can show you how to create a disaster recovery plan in case of an IT network disaster. Progent can show you how to create a complete disaster recovery plan that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified professionals can also show you how to build an affordable, fault-tolerant network architecture that takes into account availability issues involving a broad range of infrastructure technologies and procedures.

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  • SQL Server Remote Support Microsoft SQL Server Network Consultant
  • Security Inventory Consultants Security Inventory Consulting Services

  • Microsoft SMS Server Computer Engineer
    Microsoft Expert Help and Support SMS Migration

    Microsoft Systems Management Server provides extra functionality for change and configuration management of Windows-based networks via introducing Feature Packs. Feature Packs reduce the overall administrative expense of managing and configuring software by making it simpler to install system images, control mobile computers, and operate management tools. In addition to alerting you about techniques to cut management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT tasks that cover processes that Feature Packs are designed to streamline. Progent's adoption and upgrade services can lower cost and eliminate business disruption as you transition to new operating systems and applications. Progent's wireless engineers can help you develop efficient procedures and policies to manage handheld computers and intelligent mobile phones so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security strategy that includes policies, procedures and technologies to keep your IT computer system safe.

  • SharePoint Designer 2013 Computer Engineer SharePoint 2013 Migration Online Support
  • Small Business Managed Services Consultants Engineers Remote Network Monitoring
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  • Software Support Moraga Moraga Consolidation
  • Solaris to Windows Migration Consulting Upgrade Help UNIX
  • Sun Solaris Integration Services Sun Solaris Online Support Services

  • 24-Hour Flex Series Wireless Controller Technical Consultant
    Wave 2 wireless controller Consulting

    Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage and monitor wireless LANs of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or carry out a smooth migration to Cisco's latest Wi-Fi controller solutions.

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  • Specialists Windows Server 2012R2 Active Directory
    After Hours Windows 2012 R2 Technology Consulting Services

    Progent's certified consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, tune your network infrastructure for local, multi-site, cloud-based, and hybrid datacenters, educate your IT support staff, develop an enterprise-wide security strategy, automate IT management, assist with application development, and build and test a disaster recovery/business continuity plan.

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    Open Now VoIP handsets Consultant Jobs

    Progent's business climate will allow you to become a more capable professional by improving your technical knowledge and boosting the satisfaction of your clients. Progent makes good on this commitment by attracting the top consulting talent for you to operate with, offering an advanced system infrastructure, using specialized application tools to deliver the maximum level of service, and by streamlining our operational structures for attracting and retaining customers.

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  • Technical Support Services Microsoft Operations Manager Microsoft Operations Manager Online Troubleshooting
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  • Troubleshooting At Home Workers Endpoint Management Teleworker Endpoint Management Online Support Services

  • Consultant Services Windows Server 2016 Integration
    Windows Server 2016 Health Service Consulting Services

    Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting services to help businesses of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can help your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

  • Ubiquiti UniFi Switch Consultants Ubiquiti UniFi access point Consulting Services
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  • Urgent CRISC Certified Cybersecurity Team CRISC Risk and Information Systems Control Professional
  • Urgent Exchange 2000 Upgrade Upgrade Consultants Exchange Server 2000 Upgrade Online Help
  • VMware vCloud Suite Engineer VMware SRM and NSX Disaster Recovery Specialist
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  • Windows Server 2019 with Linux Network Consultant Remote Troubleshooting Windows Server 2019 upgrade
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