Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda
Progent's certified professionals knows how to provide a broad array of engineering and technical support help for computer networks powered by any combination of Windows, Cisco, Apple Mac, and Linux/UNIX platforms. Network services offered to small organizations in the Concord area by Progent's staff of Microsoft and Cisco certified technical experts include:
- Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their operations by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, merchants can expand their market, reduce their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and speed up your return on investment.
- Microsoft has made a strong effort to enable seamless hybrid networks that combine Microsoft 365 Exchange Online and on-premises Exchange. This allows you to have certain Exchange mailboxes hosted on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can help you with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and on budget. To find out more about Progent's online consulting support for integrating Microsoft 365 and on-premises Exchange environments, see Microsoft 365 integration solutions with on-premises Exchange.
- Progent’s ProSight WAN Watch network infrastructure management service makes it easy and affordable for smaller organizations to map, track, enhance and troubleshoot their networking appliances like routers and switches, firewalls, and wireless controllers plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network maps are always current, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when issues are discovered. By automating tedious management and troubleshooting processes, ProSight WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, finding appliances that need important updates, or identifying the cause of performance issues. Learn about Progent's complete ProSight portfolio of low-cost network monitoring and management services for small and medium-size organizations
- Progent's Microsoft certified Windows 7 upgrade engineers can help your company to manage and troubleshoot legacy Microsoft Windows 7 devices. Progent's consultants can also show you how to assess the potential business advantages of adopting Windows Windows 10 or Windows 11. If it makes sense for your business to upgrade, Progent's Windows 10 migration consultants and Windows 11 integration experts can assist your IT organization to plan and carry out an efficient deployment of Windows 10 or Windows 11.
- Progent's Microsoft-certified SharePoint Server engineers can provide SharePoint Server 2019 planning expertise, Microsoft SharePoint Server 2016 solution development, SharePoint Server 2013 upgrade support, and SharePoint Server 2010 migration. Progent can help you evaluate the economic case for deploying the current release of SharePoint Server, consult with you on the most appropriate version of Microsoft SharePoint for your application, offer setup and integration expertise, help you to install MS SQL Server as a supporting DBM, optimize your network integrity, integrate your standard and customized application software to work with SharePoint Server, develop a company-wide security strategy that encompasses portal technology, and provide troubleshooting and Help Desk services.
- The ASA 5500-X Family of firewalls with Firepower Services offer substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network experts can assist you to manage your existing PIX or ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite support for ASA 5500-X firewalls with Firepower Services and can assist your organization to design, integrate, tune, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
- The Certified Information Systems Auditor (CISA) credential is a globally recognized achievement that indicates expertise in network security audit and control. Certified by the American National Standards Institute, the CISA credential has consultants undergo an extensive test given by the ISACA professional group. Progent can provide the expertise of a CISA-Certified Cybersecurity audit consultant trained to assist companies in the areas of information systems audit services, information technology enforcement, network assets and architecture ROI, information technology service delivery, protection of information resources, and business continuity preparedness.
- Progent's experts can help small and mid-size companies to set up and troubleshoot conferencing applications to enable their teleworkers to interact safely and efficiently with fellow workers and customers. For information about how Progent's experts can assist businesses to install and manage teleconferencing applications for telecommuters, visit teleconferencing expertise for a remote workforce.
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If your small business is in Contra Costa County
and you need technical assistance, information technology outsourcing, or advanced expertise from a Progent engineer,
call 925-362-2400 or visit Contact Progent.