Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's experts can deliver a wide assortment of consulting and support help for information networks based on any mix of Microsoft, Cisco, Apple macOS and OS X, and Linux technologies. Support services available to small and mid-size companies in the Concord area by Progent's staff of Microsoft technical experts include:

  • Progent offers a broad array of cost-effective consulting and support services to help you company to deploy, integrate, repair, and manage desktop PCs and laptops powered by Windows, macOS and OS X, or popular editions of Linux. Progent's desktop consulting services include Windows 10 migration support, Windows 8.1 configuration and support, Windows 7 technical support, Microsoft Office and Office 365 integration and training, and 64-bit processing expertise.

  • Progent's business application software consultants can assist your company to setup an e-commerce system that is secure, robust, and fast. Progent can also enable you to architect a web site that is integrated with your sales and inventory applications to reduce the cost and improve the reliability of on-line B2B, business-to-consumer, or buy-side to sell-side transactions. Progent can help you design specialized web applications based on industry standard programming utilities or customize popular software products so that they address your special business needs. For database-driven applications, Progent can provide the services of certified Microsoft SQL Server programmers, Oracle developers and database administrators, MySQL experts, and Microsoft Access database application developers.

  • Integration of Cisco's wireless IP phones typically requires that IT teams configure and fine tune numerous components of your Wi-Fi environment such as access points, switches, wireless LAN controllers, and management software. Progent's Cisco wireless IP phone configuration and troubleshooting experts offer remote and on-premises support to help you create and maintain a Cisco wireless VoIP phone solution by providing services that can range from debugging the configuration of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.

  • Progent offers the services of a certified video conferencing engineer with an extensive background integrating products from the leading telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help your company to design, configure, upgrade, or troubleshoot a telepresence environment that protects your current investment and maximizes the business value of your IT network. Progent also offers the services of network infrastructure engineers able to assist businesses of all sizes to build and maintain a network that delivers the performance, reliability, protection, and expandability you need to accommodate your telepresence solution.

  • System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and maximum availability for critical workloads by offering unified, cross-platform tracking of physical and virtual infrastructure installed throughout on-premises systems and cloud environments. Progent's SCOM consulting group can provide world-class online and onsite support to assist businesses of all sizes to plan, implement, tune, update and troubleshoot Operations Manager 2016 solutions. Progent's Operations Manager 2016 consultants can help you to move to SCOM 2016 from older releases or from different IT infrastructure monitoring products, or integrate multiple monitoring tools into a unified IT management ecosystem. Progent can also help you expand your Operations Manager 2016 scope to incorporate resources hosted on public clouds by delivering Microsoft Azure integration consulting and Amazon AWS hybrid cloud expertise.

  • Virtualization technologies enable IT organizations to maximize utilization, streamline network administration, and enhance application continuity and data protection. operate several virtual servers on a single physical processor. Typical applications for virtual servers are resource efficiency, inexpensive platforms for applications that require older operating systems, and affordable segregation of application programming or pilot environments from on-line systems. Progent's virtualization technology consultants can provide Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization consulting, Windows Hyper-V Virtual Server help, VMware vSphere planning and deployment, VMware NSX virtual network design and management, and Citrix XenServer virtual server support. Progent can configure virtual machines to maximize speed, fault tolerance and ease of administration while simultaneously lowering costs; propose and validate business recovery plans that minimize productivity loss in case of a major failure; and deliver continuing maintenance, repair, and engineering assistance as computer technology advances.

  • Some of the common online Cisco router support services available from Progent are setting up domain name, IP addressing, routing maps, clock, and user accounts; setting up iBGP and HSRP, aggregate routing, BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting BGP peering arrangements, routing configuration, line settings and BGP peering arrangements; installing current IOS image; configuring and testing router failover; resolving VPN tunnel problems; producing a network diagram and documenting router setup; plus security and redundancy strategy.

  • Progent can provide online or on-premises access to a Cisco Certified Internetwork Expert (CCIE) specialist to help you to plan, deploy, manage and troubleshoot converged communications networks built on Cisco Unified Communication products in an in-house, cloud-based, or hybrid cloud deployment. Progent's Cisco Unified Communications consultants have in-depth backgrounds assisting organizations of all sizes to create collaboration solutions by delivering services such as Unified Communications Manager (CUCM) and Cisco CallManager planning and deployment, Voice over IP and video phones and soft phones configuration, and wireless VoIP phone solutions. Progent can assist you with Cisco's extensive library of Unified Communications applications such as Cisco Jabber, WebEx Meeting Center, Cisco Unity Express (CUE), Cisco Unified Contact Center, and Unified Mobility.

  • Progent's Microsoft certified Windows 7 migration consultants can help you to manage and troubleshoot Microsoft Windows 7 PCs. Progent's consultants can also show you how to estimate the likely business value of moving to Microsoft Windows 8.1 or Windows 10. If it makes sense for your business strategy to migrate, Progent's Windows 8 upgrade consultants and Windows 10 integration consultants can help your IT organization to plan and carry out a smooth migration to Windows 10.

    More Facts

If your small business is in Contra Costa County and you need computer assistance, IT outsourcing, or top-level expertise from a certified Progent consultant, call 925-362-2400 or visit Contact Progent.

An index of content::

  • 24 Hour 64-bit Upgrade Computer Consultant 64-bit Migration Consultant Services

  • ProSight domain expiration management Consultants
    network infrastructure documentation management Consultant Services

    ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of time spent looking for critical information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it.

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    Contract Macintosh Consultants Contract Job

    Progent's Experts Group provides support in key technologies that include Macintosh integration and programs; Expertise for Linux-based, UNIX-powered, and Sun systems; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Strategic and vertical application help; CIO, management information analyst, and project management outsourcing; Custom applications development and integration; Web site, electronic business, Electronic Data Interchange, and client information portal design and deployment; Database management and performance help; Business information consulting; and Telecommunications systems support.

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    Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Exchange Server 2003 migration plan that avoids network disruption, reduces ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multiple server or multi-location migrations, Progent offers the background to complete your move quickly and affordably. Progent's Exchange 2003 help, repair, and design offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.

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    Progent can provide the support of a veteran specialist with extensive experience installing, maintaining, and enhancing telepresence systems from leading vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house network management team, your Internet Service Provider, and your video conferencing platform vendor to assist your company maximize the business value of your telepresence solution.

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    If your office computer system mixes UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can help you to integrate your computers into a cohesive environment that permits all your operating systems to run side by side for easy management, seamless information exchange, high dependability, superior performance, and tight security. Progent's UNIX and Microsoft Windows coexistence assistance offerings feature network infrastructure integration and service, consulting for Windows services for UNIX, online network monitoring and management, remote technical support and repair, in-person technical support, and Help Desk Call Center services.

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  • Microsoft Exchange Server 2016 Upgrade Online Consulting
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    Progent can assist your business in any and all phases of your upgrade to Exchange Server 2016 including designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines, databases and logs; configuring HLB for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

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    Progent's Cisco-certified CCIE network engineers can help you to maintain your legacy PIX 500 or ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, integrate, optimize, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services

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    If your business network mixes Linux technology with Windows, Progent can help you to incorporate your servers into a cohesive network that allows all your OS platforms to run side by side for simple management, transparent dataflow, high availability, superior throughput, and tight protection. Progent's UNIX/Linux and Windows coexistence assistance services include network infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote network help and repair, in-person technical support, and Help Desk Call Center support.

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    Progent can assist your business in any and all facets of your migration to Microsoft Exchange 2016 such as planning high availability (HA) architecture for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and setting up Outlook on the web.

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    Progent's certified SQL Server 2017 experts can help your organization to design and implement an efficient migration from your current SQL Server deployment to SQL Server 2017.

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    Progent can provide affordable remote and on-premises consulting to assist companies of any size to migrate any part of their critical network infrastructure to Google Cloud Platform services. This can save time and equipment costs and enable access to Google's state-of-the-art machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies.

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    If you want to revamp your corporate web site, build internal websites for applications such as human resources or employee training, establish a high-impact web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can provide skilled and proven web designers. Progent's experts can also help you design and maintain a secure, fault-tolerant server and communications network, including remote and wireless connectivity, to run your web tools.

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  • Linux Consultant Solaris Consultant Services

  • Enterprise Windows 2000 Network Design
    Branch Office Software Consulting

    For corporations with branch offices in or any area covered by Progent's engineers, Progent's Microsoft-Certified network support professionals and authorized Cisco system specialists offer a range of network consulting services such as project planning, SOX compliance, office relocations, corporate security, network architecture, local or remote branch office support, and troubleshooting for data center hosting environments. A Progent network consultant can show you how to design a multi-site information system that makes efficient use of collocation services and Internet data centers. Progentís Microsoft Certified engineers can help large corporations plan, deploy and support massive rollouts of the latest releases of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progentís Cisco Certified Internetwork Expert and CCNP consultants can assist you to configure Cisco products for connection solutions that combine basic, high-speed, integrated, and wireless networking.

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  • Microsoft Exchange Upgrade Consulting 24/7 Upgrade Help Exchange 2003 Server
  • Microsoft Hyper-V 3.0 Server Consolidation Network Consultant Microsoft Hyper-V 3.0 Virtual Machines Professionals
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  • Firepower Services IT Services
    Cisco Certified Expert Firepower Management Center Support and Help

    Cisco's Firepower Next Generation Firewalls deliver a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer unified management of advanced security features like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to design and carry out an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage network environments that span branch offices, data centers, and cloud resources.

  • Microsoft Project Server My Sites Technology Professional Project Server 2013 Design and Installation
  • Microsoft Teams and Cisco Unified Communications Consulting Services Microsoft Teams and AAD Specialists
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  • Office 365 AD FS Network Consulting Microsoft Expert Outsourcing Office 365 mail flow
  • Office 365 and Android Support and Help Troubleshooting Office 365 AD Connect

  • MetroCluster Switch Integration Specialist
    NetApp MetroCluster Troubleshooting Consultancy

    NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with replication to deliver fast, zero RPO disaster recovery (DR) between sites that are as far as 185 miles apart. Progent's team of veteran network experts can assist you to plan, deploy, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your functional requirements and budget. Progent can make sure you adhere to best practices for installing your MetroCluster solution by providing guidance with procedures like assigning disk pools, determining plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a configuration replication network, and verifying your DR system to prove adherence with information assurance standards and regulatory mandates.

  • Office Communications Server Release 2 Consultants VoIP Specialists
  • On Demand IT Staff Augmentation Integration Configuration Supplemental Staffing

  • Technical Support Services Meraki MR84 Access Point
    Urgent Meraki Traffic Shaping Setup and Support

    Progent's Meraki wireless AP experts offer online and on-premises support to help organizations of any size to plan, install, maintain, upgrade or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help you to set up and support Cisco's Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a branch office to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products including Catalyst and Nexus switches, routers and firewalls to build a cohesive ecosystem that delivers the same access, responsiveness, security, ease of management and availability for wired and wireless users irrespective of their mobility or computing device.

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  • Oracle database administration Security Auditor Oracle RDBMS Design Firms
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  • Live Communications Server 2007 Consultancy
    Microsoft LCS Server Professional

    MS Office Communications Server delivers Instant Messaging and presence in an extensible, world-class solution offering enhanced protection, seamless integration with popular Microsoft software, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows cost savings and elevated operational efficiencies, enhanced individual output, and better IP protection. MS Office Communications Server 2007 has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified IM and Presence experts can provide remote and onsite support and troubleshooting services for your Office Communications Server 2007 deployment and can help your organization to assess the costs and benefits of upgrading to Skype for Business. Progent can also assist you to plan and carry out an efficient upgrade that will add business value to your IT system

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    After Hours Consultant Windows Server 2012R2 Hyper-V

    Progent's certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop test environments and migration strategies, tune your network for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support staff, develop a corporate-wide security strategy, streamline network administration, help with application development, and generate and test a disaster recovery/business continuity plan.

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    Progent can help your business to plan a migration to Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud or mixed implementation of Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.

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    Microsoft SQL Server 2017 Consultant Services

    Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business benefits of migrating to SQL Server 2017 and can assist your organization to design and carry out an efficient migration of your databases and applications to any deployment architecture including local, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or on-premises support ranging from on-demand architecture review or debugging to end-to-end project management to make sure your SQL Server 2017 project is successfully completed on time and within budget.

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  • Help and Support Office 365 authentication
    Microsoft Certified Expert Office 365 and iOS Technical Consultant

    Microsoft supports transparent hybrid environments that combine Office 365 and local Exchange systems. This allows you to have some Exchange mailboxes located at your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist you with any facet of designing, implementing and troubleshooting your hybrid Office 365 network. Progent's Exchange specialists can provide occasional expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is carried out on time and on budget.

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  • Best Support and Help High-Availability Failover Clustered Servers
    Microsoft Windows 2003 Cluster Server Network Engineer

    Progent provides Windows Cluster Server assistance to help your organization utilize high availability server clusters that can provide 100% uptime. Clustered Windows servers for non-stop networks include Windows Cluster Server, SQL Cluster, and Exchange Cluster. By helping you design zero-downtime server clustering solutions based on Microsoft Windows Clustered Server 2003, Progentís Certified Windows consultants make sure that your zero-downtime clustered servers are configured to maximize the business value of your information network.

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    SQL Server 2017 on Linux Remote Technical Support

    Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business advantages of migrating to SQL Server 2017 and can help your organization to design and carry out a smooth migration of your databases and applications to any deployment architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or on-premises support services ranging from as-needed architecture review or debugging to comprehensive project management to ensure your SQL Server 2017 initiative is successfully completed on time and on budget.

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    If your business computer system combines UNIX, Linux or Sun Solaris technology with Windows, Progent can show you how to incorporate your computers into a cohesive environment that permits all your OS platforms to coexist for easy management, seamless information exchange, high dependability, enhanced throughput, and strong security. Progent's UNIX and Microsoft Windows integration assistance offerings include IT infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online technical support and troubleshooting, on-site technical support, and Help Desk support.

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    Wi-Fi VoIP phone integration Remote Consulting

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