San Francisco East Bay
Walnut Creek, Pittsburgh, Antioch, Orinda
Computer Consultant Professionals
IT Help and Outsourcing
Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda
Progent's information technology support services for small and mid-size organizations in the Concord vicinity are focused on clients who need fast and economical help with network stability, security, productivity, manageability, or repair. The following brief selection of Progent's consulting support options and networking expertise should provide an idea of the ways Progent's team can assist you to increase the business value of your computer system.
- SQL Server 2014 includes significant improvements in critical areas such as speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works transparently across all workloads including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite services such as planning, configuration, administration, remediation, and application development expertise to help organizations of any size to realize fast return from their SQL Server 2014 deployment. In case you are currently using SQL Server 2014, Progent can assist your company to perform a cost-effective transition to SQL Server 2016.
- Progent offers Microsoft System Center 2012 Configuration Manager (SCCM 2012) design and deployment, System Center 2016 Configuration Manager hybrid cloud integration, and Intune expertise to consolidate and streamline the management of your PCs and web-facing tablets and smartphones. Progent can help you to upgrade efficiently to Configuration Manager 2016 from a legacy device management solution or assist you to modify your existing SCCM 2016 environment to support your evolving IT requirements.
- Progent's Cisco CCIE-certified SIP infrastructure consultants and Cisco CUBE integration experts can help organizations of any size to design, integrate, maintain, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-connected SIP trunks. Progent offers affordable online or on-premises support to help you to migrate smoothly to a modern communications environment that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business or Lync Server for access to a SIP PSTN trunk.
- Progent's WatchGuard consultants can show you how to configure WatchGuard Firepower Firewall security appliances that fit your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade to modern WatchGuard Firebox firewall solutions. To learn more about Progent's consulting services for WatchGuard firewalls, see WatchGuard firewall configuration consulting.
- Progent's Microsoft-certified consultants can provide remote or in-person support to assist organizations of all sizes to plan, implement, manage, and repair a backup/restore system based on System Center 2012 Data Protection Manager. Progent's System Center 2012 Data Protection Manager consultants can help you to migrate from earlier releases of SCDPM or from a different backup system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed help for fixing particularly challenging issues, or full project management support. Also, Progent's Data Protection Manager 2016 (DPM 2016) migration consulting experts can help you to design and carry out an efficient upgrade from DPM 2012 to SCDPM 2016 so you can take advantage of integration with Microsoft Windows 2016.
- Microsoft's desktop virtualization technologies reduce the effort required for network managers to deploy applications so they are standardized across an entire workforce, offer the ability to control rights to business information, and enable quick installation of additional or updated desktops. In Microsoft Windows Server 2016, the Terminal Services tool has been revamped and renamed Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure (VDI) that powers RDS simplifies desktop access, enhances performance, strengthens security, centralizes management, and offers an almost seamless client environment. Progent's Windows Server 2016 engineers can assist your company to evaluate the strategic advantages of Microsoft's desktop virtualization technologies, set up pilot and production environments, optimize your network architecture to support virtualized clients efficiently, assess and resolve security problems, and train your network managers to utilize industry best practices to achieve maximum payback from desktop virtualization.
- Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup deployment can incorporate a custom-designed hardware appliance built by Barracuda or a software-based appliance with comparable functionality but which uses your existing storage infrastructure. Barracuda Backup protects critical business data generated locally, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting services to help you to plan, configure, manage and repair a backup and disaster recovery system based on Barracuda Backup. For details, see Barracuda Backup and disaster recovery consulting and management.
- Progent's certified SQL Server 2019 consultants can assist your organization to evaluate the business case for upgrading to SQL Server 2019 and can deliver fast remote or on-premises access to consulting experts in solution planning and integration, software programming, SQL Server management, and cybersecurity. To learn more, refer to SQL Server 2019 migration expertise.
- Microsoft System Center 2016 provides important enhancements in the management of hybrid cloud networks through advanced support for Windows Server 2016 servers, Windows 10; unified management of mixed-OS networks that incorporate Linux, Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and install a new deployment of Microsoft System Center 2016, expand or tune your current one, upgrade efficiently from an earlier version of System Center, or debug your System Center environment.
- Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting to assist organizations of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist you to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
- Progent's Windows Server 2019 failover cluster experts and Windows Server 2016 disaster recovery consultants can help you to design a DR system built aroundMicrosoft's cloud-tested failover clustering tools including Cluster OS Rolling Upgrade, Cluster Sets for deploying and managing large high availability scale-out clusters, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable deployment of a stretch cluster quorum witness based on Microsoft Azure.
- Progent's temporary IT staffing services allow you to meet the need for IT support personnel without incurring the expense and delays associated with identifying and hiring experienced technical workers and without adding to your full-time head count. For information about Progent's short-term staff augmentation services, go to Progent's temporary IT staffing services.
- Progent's CISSP certified security professionals and CISM certified security consultants can help you to protect your Mac network through expert services such as performing extensive security assessments, cleanup after hacker assaults, configuring firewalls, deploying safe mobile connectivity, installing automated software for defense against viruses, spam, and directory harvest attacks, and designing a detailed security plan tailored for your business and network system.
More Facts
If your small business is in Contra Costa County and you are in need of computer assistance, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified professional, call 925-362-2400 or visit Contact Progent.
An index of content::
24 Hour 8800-EX Wireless IP Phone Integration Support
CCNP Certified VoIP Phones IT Consulting
Progent's Cisco-certified VoIP phone and video IP phone experts can help you to configure, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from discontinued Voice over IP products to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Unified CM Express to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified Communications Manager apps that include Cisco Unified CM IM and Presence Jabber, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent can deliver support with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Network Troubleshooting Computer Consultant
Specialist Automatic Network Topology Mapping
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized organizations to diagram, monitor, enhance and troubleshoot their connectivity appliances like switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept current, captures and manages the configuration of virtually all devices on your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, finding devices that need critical software patches, or resolving performance bottlenecks.
Microsoft Expert Amazon MWS development Coding
After Hours Amazon MWS Programming
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can broaden their market, lower their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and speed up your return on investment.
ProSight ASM Endpoint Protection Professional
Consultancy Virus Rollback
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior-based analysis technology to guard endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to address the complete threat progression including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against new attacks.
Great Plains Accounting Software On-site Technical Support
Microsoft Dynamics GP ERP Online Support Services
Progent can show you how to plan and implement an efficient move to Microsoft Dynamics GP/Great Plains so that you preserve your data, strengthen your security, enhance your analytics, take complete advantage of Microsoft Office support, and reduce productivity interruption by creating and executing a smart migration strategy. Progent can also help educate new Microsoft Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can improve your financial reports and business analytics by offering Crystal Reports help, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to produce specialized line-of-business applications and eCommerce programs that work transparently with Microsoft Dynamics GP 2010/Great Plains 2010.
24-7 Information Technology Consulting Cisco IP phones
CCIE Certified SPA300 Series IP Phone Technical Support
Progent's Cisco-certified VoIP phone and video IP phone experts can assist you to integrate, maintain, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously named CallManager, or with Unified Communications Manager Express to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM applications such as Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent can deliver support with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.
CCIE Certified IP-PBX Integration Support
IP Endpoints Integration Support
Progent's Cisco certified network infrastructure experts can provide high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Microsoft Network Security Consultant
Microsoft Windows Consulting Team
Progent applies no startup fee and asks no retainer for services provided during normal business hours. Progent's small granularity does away with large invoices for fast repairs so you won't be tempted to permit simple problems to stay unaddressed. .
Consultancy NetApp MetroCluster Troubleshooting
NetApp MetroCluster Specialists
Progent offers enterprise customers the help of a NetApp-certified consultant for online or onsite support for NetApp's entire line of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN technology supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN deployments quickly and affordably based on best practices.
Altaro VM Backup and VMware ESXi Support and Integration
Altaro VM Backup and vCenter Remote Support Services
Altaro VM Backup offers small and mid-size businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud environments and also enables low-cost backup to Azure Block Blob storage. Top capabilities include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as little as five minutes for minimizing your exposure to data loss, advanced encryption, item-level recovery capability for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and VMware vCenter for handling larger environments, and support for Volume Shadow Copy Service (VSS) to back up online virtual machines with zero downtime. Progent is an Altaro partner and can provide a broad range of consulting services to help you to plan, install, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.
Windows 7 Consultancy
Technology Professional Microsoft Windows 7
Progent's certified engineers can assist you to test
Integration Support 8800 Series IP Phone
On-site Technical Support SPA500 Series IP Phone
Progent's Cisco certified network infrastructure consultants offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Q and A about Telecommuting Cisco Consulting Part-Time Job
FAQ about Cisco Engineers Career
For answers to frequent questions about becoming a consultant at Progent, go to Consulting at Progent FAQs.
Computer Consultant SQL Server 2016 Database Migration
SQL Server 2016 Migration Integration
Microsoft SQL Server 2016 offers major improvements in performance, scale, security and compliance, high-availability, mobile computing integration, and integrated analytics and reporting. New features include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, Jason support, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud operations and services. Progent's Microsoft-certified consultants can deliver online and on-premises support to assist businesses of any size to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft products including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Skype for Business, and SCOM.
ProSight Remote Managed IT Services Professional
Consult ProSight Network Management Outsourcing
Progent's ProSight family of managed services are designed to provide businesses who maintain small in-house network support teams with affordable help from enterprise-class management platforms and consulting experts. Benefits of the ProSight line of managed services include predictable IT maintenance expenses, smart automation of common management tasks, ongoing adoption of the latest information technology, graceful migration from older technology to modern solutions, close fit between computer technology with business objectives, access to seasoned network consultants, and freeing up management to focus on business issues rather than fast-evolving information technology.
UNIX Specialists
UNIX Consult
Progent's Sun Solaris family support services offer small and mid-size businesses and software developers support for managing and supporting Solaris environments that operate with Microsoft-powered networks. Progent offers your business contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of expertise offers you a convenient single source to show you how to build and manage a protected and reliable mixed-platform connectivity and communications environment that supports Sun Solaris and Microsoft interoperability by combining Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
24-7 Dynamics NAV Applications Consulting
24x7 Microsoft Dynamics 365 Finance and Supply Chain Consulting Services
In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, migration support, and 1-on-1 or group online training customized to meet your particular requirements. Progent's experts also can show you how to integrate and support a protected, reliable server and communications infrastructure to support your ERP, MRP and accounting applications.
Support and Help Fault Tolerant Inter-Office Connection
Consultant Services Zero Downtime Network
Progent’s fault tolerant system experts provide reliability consulting, disaster recovery planning, network load balancing, non-stop interoffice connectivity, high-availability Internet architecture design, non-stop data center consulting, and other fault-tolerant operations support to help your organization configure a non-stop environment for line-of-business applications. Progent possesses the background to develop affordable, 24x7 systems by utilizing the evolving suite of Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster. Progent’s Microsoft and Cisco certified engineers can help you design a high-availability mutli-location network with a fully redundant Internet interface and efficient system load balancing.
Technical Support Offsite Workforce Infrastructure
Telecommuter Infrastructure Computer Engineer
Progent can assist small and medium-size businesses to design, deploy and troubleshoot the infrastructure required for at-home workers.
Consulting Lync Server 2013 Mobility Services
Lync Server 2013 certificate management Consultant Services
Progent's Microsoft-certified consultants can assist you to evaluate the value of Lync Server for your environment and can help you to design and execute an installation of Microsoft Lync Server that centralizes the management of Instant Messaging and Presence and improves the productivity of your office staff, at-home workers, and mobile workforce. Progent can also help you to carry out an efficient upgrade to Microsoft Lync Server 2010 from Office Communications Server or Live Communications Server, interface Microsoft Lync Server with Exchange Server, Microsoft SharePoint, and Microsoft SQL Server, show you how you can use Lync Server 2010 to enhance the collaborative functions of Microsoft Office applications, and offer training and ongoing support for Microsoft Lync Server and other Microsoft technologies.
Top Ranked Clustered Server Technology Consulting
Expert Microsoft Certified Microsoft Windows Cluster Remote Support
Progent offers Microsoft Windows Cluster Server consulting to help your business utilize zero-downtime clustered servers designed to deliver 100% operation. Clustered Windows servers for high-availability networks include Windows Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Server Cluster. By assisting you t create fault-tolerant clustered server environments based on Windows Server Cluster 2003, Progent’s Certified Windows engineers ensure that your zero-downtime server clusters are configured to maximize the strategic value of your IT network.
NLB Testing Specialist
Business Continuity Testing Engineer
Progent's Test and Training Lab at the QTS Internet Data Center can be used for piloting line-of-business applications, developing efficient migration methodologies, evaluating and tuning performance, designing or validating disaster recovery solutions, mitigating compatibility issues, and building training environments for the latest products and technologies. For Progent customers who lack sufficient in-house resources to assemble effective test environments, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital IT initiatives on schedule.
Remote Support Exchange 2013 Upgrade
Exchange 2013 OWA Professionals
Microsoft Exchange 2013 includes significant improvements to the capabilities of Exchange 2010 and introduces powerful innovations as well as a redesigned structure. These improvements affect vital areas including manageability, availability, security and compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential advantages of migrating to Microsoft Exchange Server 2013, design an efficient test and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management services for Microsoft Exchange Server 2013.
Catalyst AP Management IT Consultant
CCIE Certified Catalyst 9117 Access Point Computer Consulting
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 AP experts can provide economical online and onsite help for Catalyst next-generation Wi-Fi 6 wireless APs.
Exchange 2003 Upgrade Computer Consulting
24x7 Exchange 2003 Upgrade Computer Engineer
Progent's Microsoft Premier professionals can provide world-class support for major implementations of Microsoft Exchange Server. Progent's consultants can show you how to prepare for multi-site Exchange Server 2007 installations or upgrades and can provide local personnel to assist large companies with installations of Exchange Server in the or any area covered by Progent's consultants.
Computer Consultants Call Desk for Remote Workers
Telecommuter Services Information Technology Consulting
Progent has 20 years of experience helping small and medium-size businesses to design, deploy, optimize, manage, and troubleshoot information networks that support telecommuters.
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