Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda
Progent's experts can provide a broad assortment of consulting and technical support assistance for computer environments based on any combination of Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Network services available to small companies in the city of Concord by Progent's team of Microsoft consulting experts include:
- Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies more than a quarter century of experience assisting manufacturing and distribution companies to manage complicated supply chains and streamline critical processes to bring products to market quickly and adhere to customer schedules dependably. Progent can provide the expertise of an ERP specialist with over 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or onsite services that can range from occasional advice to comprehensive solution planning and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, disaster recovery planning, and database administration. For more information, visit SyteLine/Infor CloudSuite Industrial ERP Expertise.
- ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your network running at peak levels by tracking the health of vital assets that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT staff and your Progent consultant so that all potential issues can be addressed before they have a chance to disrupt your network. Learn about the entire ProSight family of value-priced managed services for small and mid-size organizations.
- Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of advanced security capabilities such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco-certified CCIE firewall experts can assist you to design and carry out a smooth upgrade to Firepower firewalls from from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's security services to build and centrally control network environments that span branch offices, data centers, and cloud resources. For details about Cisco's Firepower family of NGFWs Firewalls, refer to Firepower firewalls integration expertise.
- The CISA accreditation is a prestigious achievement that represents mastery in IS security auditing. Certified by ANSI, the CISA credential has consultants undergo a comprehensive examination given by the ISACA professional association. Progent can provide the expertise of a CISA-Certified network security audit consultant trained to assist companies in the areas of IS audit services, information technology administration, network assets and architecture lifecycle, IT service delivery, protection of information resources, and disaster recovery preparedness.
- Progent's Microsoft Azure integration experts can help you with any phase of Microsoft Azure integration such as needs definition, readiness assessment, solution design, pilot testing, implementation, automated administration, performance optimization, license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can assist your IT staff to set up and debug firewall appliances and VPN connections so your clients can securely access to Azure-based resources, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help you to create a hybrid environment that transparently combines physical datacenters with Azure services.
- Microsoft Teams is the replacement for Skype for Business Online as Microsoft's flagship cloud service for real-time conversation and collaboration. Progent's Microsoft Teams experts can assist your business to plan an upgrade to Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud or hybrid deployment of Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
- Progent's Windows 10 planning experts can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Remote and on-premises assessment and upgrade support for Microsoft Windows 10 offered by Progent include ROI estimates, project supervision, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud integration, mobile management, telecommuter connectivity, security and compliance, streamlined provisioning and administration, infrastructure optimization, Wi-Fi support, business continuity planning, custom training for network management personnel and users, and ongoing Call Center support services.
- Progent's Microsoft-certified staff and experts in Virtual PC for Mac technology can assist your company to connect your Apple macOS and OS X desktops with your Microsoft Exchange server through expert Microsoft 365 Outlook for Mac support. Progent will make sure that your Exchange Server is optimally setup and that WebDAV, LDAP and Outlook Web App are properly enabled and tested. Progent can also provide a broad array of Exchange support services including integration, diagnostics, security management, remote access, system tuning, plus spam protection and email encryption. Progent also can provide customized one-on-one macOS knowledge transfer.
- Progent's eCommerce software consultants can assist you to set up an e-commerce environment that is secure, reliable, and fast. Progent can also enable you to architect a web site that is integrated with your sales and supply chain systems to lower the cost and increase the stability of web-based business-to-business, business-to-consumer, or buy-side to sell-side transactions. Progent can help you create specialized web applications using powerful programming utilities or tailor popular applications so that they address your special business requirements. For data-driven web applications, Progent offers the services of certified Microsoft SQL Server programmers, Oracle developers and database administrators, MySQL consultants, and Microsoft Access database application developers.
- Lync Server 2013, renamed Skype for Business Server, is an on-premises software platform that enables businesses of all sizes to build a centrally managed and secure communications ecosystem that supports a Bring-Your-Own-Device computing model with IM, presence, web meetings with app sharing and whiteboard, and both IP and PSTN calling across a wide assortment of desktop and handheld devices. Progent's certified Lync Server 2013 experts can help you to maintain your current Lync environment or design and carry out an efficient migration to a modern solution by providing Skype for Business Server consulting. Progent can also help you create a hybrid solution that combines on-premises Microsoft Skype for Business Server with the cloud platforms Skype for Business Online or Teams.
- Progent's MS Exchange 2016 experts can assist you in any and all facets of your migration to Exchange Server 2016 including designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying storage capacity required for your VMs, mailbox databases and log files; configuring hardware load balancing for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App). Progent can also provide Exchange 2019 planning and deployment help and Exchange Online integration to help you to upgrade to a more modern version of Exchange Server.
- Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that incorporates machine learning technology and expert services to provide comprehensive endpoint detection and response for defending against ransomware and other cyberattacks. Find out more about Progent's SentinelOne product sales and consulting support.
- Progent’s consultants can assist you to design and implement a smooth migration from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid solution that uses Azure AD Domain Services and Azure AD Connect to unify identity and access management across onsite and Azure applications. Progent's experts can also help your organization to maintain and troubleshoot older deployments of Active Directory like Windows 2008 AD and AD DS. For more information, refer to Active Directory and Azure Active Directory design and deployment consulting.
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If your small business is in Contra Costa County
and you are in need of computer support, IT outsourcing, or advanced expertise from a certified Progent professional,
call 925-362-2400 or visit Contact Progent.