Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's IT consulting for small and mid-size organizations in the Concord vicinity are concentrated on customers who require fast and affordable help with system reliability, protection, productivity, manageability, or repair. This short selection of Progent's consulting services and practice areas will give you an idea of the ways Progent can assist you to enhance the business value of your computer network.



  • Progent can help you utilize Microsoft Windows Services for UNIX (SFU) or Subsystem for UNIX-based Applications to achieve co-existence between Windows and UNIX networks. SFU offers interoperability between Windows Server and various versions of UNIX/Linux including Solaris 7, HP-UX 11i, AIX 5L 5.2, and Red Hat Enterprise Linux. SFU allows you to share Windows server folders over NFS and integrated authentication in native Windows Server Active Directory environments. SFU's Interix subsystem includes a complete set of UNIX tools and shells, support for a single rooted file system, and an application development kit for porting software.

  • Progent's certified SonicWall firewall experts can help you configure, manage, and tune SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end security plan and build security into your business practices. To learn more, see SonicWall firewall integration consulting services.

  • Progent can provide the cost-effective support of online Internet connectivity experts to assist your organization to evaluate or update your Internet services so your Internet connectivity solution meets your business requirements. Services provided by Progent include evaluation of your current bandwidth use, vendor and plan analysis and selection, network provisioning, and managing a smooth move to a new ISP and/or service plan. Provisioning can include enhancing existing routers and switches and deploying new ones, setting up firewalls, and upgrading dependable Border Gateway Protocol architectures.

  • Features of Progent's Information Technology outsource packages include network assessment to make sure that your environment complies with established levels of security and online connectivity, 24 x 7 server monitoring based on Operations Manager to anticipate problems before they disrupt your business, optional Call Center Services from Progent's technical staff, security auditing to help guard your information network from hackers and viruses, installation of Service Packs and security updates for servers and applications, discounts on Progentís remote and on-site troubleshooting services, and access to Progentís team of Microsoft-certified network experts and technicians.

  • Progent's Azure cloud integration consultants can help you with every aspect of Microsoft Azure integration such as requirements definition, prerequisites assessment, solution design, pre-production testing, deployment, automated administration, performance optimization, license management, disaster recovery strategies, security planning, and compliance assessment. Progent can assist your IT staff to configure and debug firewall appliances and VPN connections so that your clients can safely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft technologies to run in Azure including Windows Server, Exchange, SQL Server and SharePoint. Progent can also help you to create a hybrid ecosystem that transparently integrates on-premises datacenters with Azure-based resources.

  • Progent's certified Excel and Office 365 Excel consultants can provide a broad variety of online services to help your organization to design, develop, test, install, manage, and troubleshoot business applications powered by any release of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to move your existing Excel solutions to the newest releases of Excel, support Excel on Apple iOS and Google Android mobile devices, and resolve compatibility problems between various versions of Excel. Progent can provide as-needed support to organizations who need a fast solution to a stubborn issue associated with Excel and Progent also offers comprehensive project management services for migrating or developing line-of-business application software built on Office Excel. Progent's affordable webinar training classes for Office Excel can be custom tailored to meet the needs of individual users or teams.

  • Progent can assist small and medium-size organizations to deploy unified remote endpoint management and monitoring solutions for administering endpoint devices used by teleworkers. To learn about ways Progent can assist you to manage the endpoints of your teleworkers, refer to solutions for managing the remote endpoints of your at-home workforce.

  • Altaro VM Backup software offers small organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Progent is a certified Altaro partner and can provide a broad array of remote or onsite consulting services to help you to design, install, optimize and debug a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup technology. To learn more, go to Altaro VM Backup consulting services.

  • Microsoft SharePoint Server 2016, designed for on-premises deployments of SharePoint, offers integration with Azure-hosted SharePoint Online and Office 365 to enable hybrid environments that transparently combine on-premises and cloud resources. Additional enhancements include rapid provisioning with the MinRole installation feature, larger scale, higher performance, tighter security and compliance, advanced analytics via Power BI integration, and a more engaging client interface for collaboration and sharing. Progent's Microsoft-certified SharePoint consultants can provide economical remote and on-premises consulting expertise, software development, and debugging services for organizations of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint. To find out more, visit SharePoint Server 2016 migration and hybrid deployment consulting.

  • Progent can help small and medium-size businesses to install endpoint device security defense solutions and provide cleanup expertise for teleworkers. For information about Progent's network security protection expertise for a remote workforce, go to security protection services for telecommuters.

  • Progent's data backup experts can provide support for a wide array of utilities and services that provide solutions for protecting Microsoft Windows, Mac, and Linux servers and workstations as well as notebooks and handhelds. Progent supports leading data protection products by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake Availability solutions. Progent can also provide help with Acronis Backup and Recovery, MozyPro, Retrospect, Apple Time Machine, Symantec Backup Exec, BackupAssist Software, HP Data Protector, and FLARs. For enterprises, Progent offers VMware Site Recovery Manager and NSX expertise. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and mid-sized businesses as a low cost and fully managed solution for reliable backup/disaster recovery (BDR).



    More Facts

If your small business is in Contra Costa County and you are looking for technical help, information technology outsourcing, or advanced expertise from a Progent engineer, call 925-362-2400 or visit Contact Progent.



An index of content::

  • 24 Hour On-Call Services Phone Support Software Security Consultant Wyoming
  • 24 Hour Small Business Private Clouds Professionals Professional Private Cloud Hosting

  • Technical Support Exchange Server 2000
    MCSE Expert Certified Exchange 2000 Upgrade Upgrade

    Progent is one of the most expert information technology consulting companies for integrating e-mail systems based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies get all the benefits of Exchange 2000 under typical scenarios such as upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 Server support.

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    Microsoft Office XP Remote Support

    Progentís IT outsourcing support offerings for small companies include planning Server 2003, .NET Server, and BackOffice environments, coordinating migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and on-site repair, fixing chronic IT issues, and creating a company-wide security strategy. Progent can show you how to maximize network reliability and throughput via zero-downtime configuration, redundant network architecture, and proactive server monitoring. Progent also provides project management help for major migrations and can assist with requirements definition, product identification, bill of materials production, sourcing selection, purchasing coordination, and full documentation. Progentís computer outsourcing help also features training for office productivity software such as Microsoft Office XP.

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    Wi-Fi Network Online Troubleshooting

    Progent can show you how to design, configure, manage, and troubleshoot a viable Wireless network architecture, recommend sensible products, and configure wireless access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also show you how to create a thorough 802.11ac wireless network security strategy that is well integrated with the security strategy for your entire business network.

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    CCDP Certified Jabber and Microsoft Office Help and Support

    Progent's Jabber consultants offer remote or on-premises support to assist businesses of all sizes to design, implement, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth expertise for all the products, technologies and services that go into creating a cohesive Cisco Jabber collaboration solution such as Cisco network devices and management software, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi systems, cyber security, cloud computing, immersive telepresence systems, PBX systems, business continuity, and other pieces of a modern collaboration ecosystem.

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  • Information systems Security Outsourcing Wireless Security
    Security Evaluation Security Contractors

    For small and midsize companies, network security and information assurance and regulatory compliance can be too complicated to stay ahead of but too dangerous to ignore. The world's biggest enterprises have been hacked, and the leading cloud services have on occasion been taken down. It looks as though there's nowhere to hide. Progent makes it affordable for small and midsize organizations to carry out vital security tasks effectively by providing the advantage of billed time to the closest minute with no minimum charge for online support. This means you can have the help of a world-class computer consultant to provide just the help you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any level of system security including vulnerability audits, virus defense and recovery, spam and email content filtering, email data leak protection, compliance reporting, and designing a comprehensive security plan.

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  • wireless controller IT Consultant
    Award Winning 5520 wireless controller Onsite Technical Support

    Catalyst line of Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the provisioning and control of Wi-Fi APs, optimizing Wi-Fi performance by limiting the effect of RF congestion, enhancing Wi-Fi uptime with rapid auto-failover, and strengthening data security by identifying cyber threats and filtering network traffic based on user type and locale. Progent can help your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can assist you to administer and debug your current Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's latest wireless controller solutions.

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  • Configuration Windows Server 2008 Security Microsoft Windows 2008 R2 Onsite Technical Support

  • Windows Server 2016 Stretch Clusters Computer Consulting
    Windows Server 2016 Storage Replica Remote Support

    Progent's certified information technology consultants offer Windows Server 2016 migration consulting to assist businesses of all sizes to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.

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  • Technology Professional ProSight Email Data Loss Protection
    ProSight Email Content Filtering Service Technology Professional

    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide web-based management and comprehensive security for all your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a further layer of inspection for inbound email. For outgoing email, the local security gateway offers AV and anti-spam filtering, DLP, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.

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  • Immediate Windows Server 2012 R2 Hyper-V Integration Support
    Virtual Server Administration Website Remote Consulting

    Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in critical areas such as secure multitenancy, flexible network infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can assist your business to take advantage of Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to cut network costs and enhance availability.

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    Award Winning Online Consulting Monitoring and Reporting

    Even if your business has a minimal network support group and a modest IT budget, your information network can still feature the same high reliability and performance that once required a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier IT professionals, the most recent network management software for 24x7 monitoring and threshold alarms, and cost-effective service packages such as a help desk service to keep your vital business applications and servers up and running.

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  • Microsoft Certified Partner Support Outsourcing Exchange 2019 Integration
    Exchange 2019 Integration Remote Support Services

    Progent can help your organization in any phase of your migration to Microsoft Exchange 2019 including configuring Windows Server 2019 as a host for Exchange; planning high availability system topology for a local, cloud-based or hybrid environment; moving mailboxes; planning and configuring Hyper-V; setting up hardware load balancing; building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with O365; and setting up Outlook clients.

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    8800-EX Wireless IP Phone Computer Consultants

    Progent's CCIE-certified network infrastructure consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.

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    Onsite Wireless Site Survey Information Technology Consulting

    Progent's Wi-Fi site survey services make it easy to design, deploy and troubleshoot a Wi-Fi LAN customized for your environment, providing your business a wireless solution that delivers the coverage, speed, density, security, and roaming capability your company requires.

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    Progent can assist your company to create, implement and troubleshoot a backup/restore plan based on MSP360 technology. MSP360 offers file/folder or image-based backup/restore for virtual machines and physical computers, supports all leading public clouds, and allows you to build a data protection ecosystem with a low Recovery Time Objective and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to protect against data loss caused by user mistakes, system errors, malicious users, and malware attacks such as ransomware. For details, visit ProSight Data Protection Services 360 Backup services.

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    Microsoft Office 2000 Technology Providers

    Progentís IT outsourcing services offer affordable computer support for small companies. Whether it involves designing network infrastructure, creating an internal Help Desk or using an outside one, deploying a new email system, monitoring your system, or creating a web-based eCommerce application, outsourcing your IT technical services can contain expenses and eliminate uncertainties, allowing network support expenses to increase in a more moderate and manageable fashion than is feasible by building up a bulky, knowledgeable in-house IT staff. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and robust system foundation for your vital applications powered by Windows such as Office XP, Office 2003, and Office 2000.

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  • Exchange 2007 Edge Server Consultants
    After Hours Remote Support Services Microsoft Exchange

    Progent's expert support team can help you define and deploy an efficient in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, simplifies ongoing service demands, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent has the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange 2007 help, repair, and consulting services include assistance with the configuration of outside vendor add-ons to Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server.

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  • Cisco and Microsoft Amazon cloud integration Integration Companies
    Amazon S3 disaster recovery Integration Firm

    Progent offers affordable remote consulting to help businesses to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Amazon Glacier for value-priced long-term archiving. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, testing, configuration, administration, performance tuning, software license management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to deploy all-cloud or hybrid cloud environments that efficiently incorporate Amazon AWS cloud services. Progent offers occasional support to help you to resolve complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on time and within budget.

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  • Professionals MSP360 Backup
    MSP360 Managed Backup On-site Support

    Progent can help you to design, deploy and troubleshoot a backup plan built around MSP360 technology. MSP360 enables file or image backup/restore for VMs and physical machines, supports all leading public clouds, and allows businesses to create a backup solution with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup system to prevent data loss resulting from user miscues, computer glitches, ill-intentioned insiders, and external attacks such as ransomware. For details, see ProSight Data Protection Services 360 Backup solutions.

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    Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 Access Point experts offer economical remote and on-premises help for Catalyst Wi-Fi 6 wireless access points.

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  • SQL Server 2016 Technology Consulting
    Microsoft SQL Server 2008 Integration

    Progentís Microsoft certified professionals can offer small and medium size businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the speedy creation of advanced business applications that offer your business a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and outside the firewall. In addition to offering expertise, support and troubleshooting services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your IT network. Progent can also help you upgrade from earlier versions of Microsoft SQL Server to Microsoft SQL Server 2005.

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  • Microsoft Certified Expert Microsoft Windows 8.1 Upgrade Computer Network Specialists
    Windows 8.1 Security Support and Setup

    Microsoft Windows 8.1 is engineered to run on devices from smart phones and slates to engineering workstations. A wealth of innovative features, such as touch screen interface and iconic live tiles user interface, provide a wide range of advantages for companies who know how to exploit them. Progent's Microsoft-certified experts can help bring your business up to speed with Windows 8.1 and make sure you gain maximum business value from the product's many new and enhanced technologies.

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  • Microsoft Exchange 2003 Upgrade Online Help IT Consulting Exchange Server 2003 Upgrade

  • 24-Hour Power BI and SSRS Contract Programming
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    Progent's Power BI consultants can assist your business to design, install, manage, enhance or debug your Power BI environment. Progent can also help you to organize your source data for Power BI visualizations. Progent can assist you build and manage a local, cloud, or hybrid network model to run Power BI.

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  • Microsoft Exchange 2016 Upgrade Support and Integration Remote Support Services Exchange 2016 Mailbox migration
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  • Microsoft Expert Lync Server 2013 Instant Messaging Consultant Lync Server 2013 Front End Server Professional
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    Progent's Network Call Center Outsourcing Services for PC desktop support are intended specifically for small organizations who require immediate access to a Help Desk Service Center with expert phone support and full escalation capability but who must work within a modest IT budget. Key components of Progent's Help Desk Outsourcing Services are Help Desk Support, Secure Remote Access Support, System Assessment, Problem Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Software Recommendation and Deployment.

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    Live Online Windows 8.1 Instruction

    Progent's virtual classroom webinars provide small businesses the cost savings, convenience, and versatility of web-based seminars and the proven pedagogic techniques of seasoned teachers who employ the latest collaboration software to emulate live, interactive learning environments. Progent offers online training for key desktop applications including components of Microsoft Office suite such as Office Excel, Word, PowerPoint, and Outlook: Microsoft Dynamics accounting and reporting solutions including MS Dynamics GP; plus other top desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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  • Private Clouds for Small Businesses Consulting ProSight Private Cloud Services Professional

  • Office 365 and iOS Support Outsourcing
    Remote Support Exchange Online and on-premises Exchange

    Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes located at your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help your organization with any phase of planning, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can provide as-needed expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on schedule and on budget.

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  • Professional Firewall patch management Software patch management services Consultants

  • MOM Case Studies
    MOM 2000 Case Study

    Before Progentís MOM-based solution, network problems were handled reactively, after users were impacted by them. With the help of proactive, computer generated warnings and trend analyses sent by MOM, Progent can now anticipate network issues before they grow to be critical enough to disrupt network availability. Thanks to MOM, Progent can deal with incipient problems before customers are aware that the problems are there. Progent has expertise with MOM 2005 and MOM 2000 to deliver small company IT systems enterprise-class reliability, safety and productivity.

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  • Professionals Microsoft Active Directory Azure Active Directory PIM Help and Support
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  • ISA Server 2006 Technical Consultant
    Top Quality ISA 2006 Configuration

    Microsoft ISA 2006 is a multi-functional edge gateway that offers a powerful application layer firewall, virtual private network, proxy, and Web caching solution for safeguarding the Internet-facing applications of any sized business against a broad variety of attacks. Progent's Microsoft ISA Server 2006 consultants can help you plan, cost-justify, test, implement, configure and manage the Standard or Enterprise version of ISA Server 2006 on your information system.

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  • Remote Technical Support Small Company Cisco Small Business Professional
  • Reporting SQL 2008 Reporting Services 24-Hour Engineer SQL Server Replication
  • Risk Response IT Consultant Risk Monitoring Remote Consulting

  • Subscription Anti-Spam
    Anti-Virus Information Technology Consulting

    E-Mail Guard is Progent's economical antispam and virus protection managed service that offers small businesses world-class protection against spam, viruses, DHA attacks, and other types of email-borne assaults on computer systems. E-Mail Guard is based on Postini's Perimeter Manager, a sophisticated suite of web-managed anti-spam and virus protection services that stop email attacks before they are able to breech the corporate firewall. Perimeter Manager also lets administrators monitor and control their email systems, regardless of server platform, hardware type, or data center location.

  • SCOM 2012 Infrastructure Monitoring Network Consultant SCOM 2012 Infrastructure Monitoring Remote Consulting

  • Technical Consultant Flex Series Wireless Controller
    Support and Help Wave 2 wireless controller

    Catalyst family of wireless controllers streamline the administration of Wi-Fi LANs by unifying the configuration and management of wireless access points, optimizing wireless throughput by limiting the impact of radio frequency congestion, enhancing Wi-Fi availability with fast auto-failover, and hardening data security by detecting cyber threats and analyzing network traffic based on user class and locale. Progent can help your business to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or implement a smooth migration to Cisco's modern Wi-Fi controller technology.

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