Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's IT support for small and mid-size companies in the city of Concord are focused on clients who need immediate and affordable assistance with network stability, security, productivity, administration, or repair. This brief list of Progent's consulting support options and networking expertise will provide an idea of how Progent's team can assist your company to increase the business value of your computer network.



  • Progent's certified Windows Server 2012 consultants can assist you to manage your Windows Server 2012 environment or move from Windows Server 2012 R2 to a modern release of Windows Server. If you decide to move up to Windows Server 2019 or Windows Server 2022, Progent can help you to create test environments and migration strategies; tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments; educate your IT management, staff; create an enterprise-wide security strategy; streamline IT administration; assist with application development; and build and validate a disaster recovery/business continuity plan.

  • Stealth penetration testing is a key part of any overall IT system security plan. Progent's security experts can perform extensive intrusion checks without the knowledge of your company's in-house network support resources. Unannounced penetration checking uncovers whether current security defense systems such as intrusion detection warnings and event log monitoring are properly set up and actively observed. Progent can implement ongoing autonomous penetration testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, missing patches, and dangerous product defaults can be combined by threat actors into the multi-vector attacks typical of modern strains of ransomware. Learn more about Progent's Stealth Penetration Intrusion Testing Experts.

  • In addition to supporting a broad range of security solutions from Microsoft and Cisco, Progent offers small and mid-size businesses expert support for products from other major Firewall manufacturers including Check Point Software, WatchGuard, Juniper Networks, Palo Alto Networks, and Fortinet. Progent can help you create a comprehensive security plan and select the right technologies from a variety of suppliers to achieve your security goals while sticking within your budget restraints.

  • Progent's SonicWall firewall consultants can show you how to configure, manage, and tune SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete network protection plan and build security into your corporate operations. To learn more, visit SonicWall firewall consultants.

  • The latest variants of ransomware not only encrypt vital on-line files but also infect any accessible system restores and backups. Progent's experienced ransomware recovery consultants can assist your business to restore an IT network victimized by a crypto-ransomware crypto-worm such as Ryuk, WannaCry, NotPetya, Cerber, TeslaCrypt, or MongoLock. To find out more, visit ransomware removal and operations recovery services.

  • NetDocuments is a cloud-based document management system (DMS) built for legal workflows. Progent can provide access to NetDocuments specialists who can provide high-level advice to assist your organization to design, deploy, administer, tune, or debug a document management system solution based on NetDocs. For details about Progent's support services for NetDocuments, go to NetDocs DMS consulting support.

  • Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a modern cybersecurity ecosystem that extends across your data center and cloud-based assets and protects all users anywhere with any endpoint device. To find out more, see Progent's Palo Alto Networks firewall integration services.

  • ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system running efficiently by tracking the state of vital assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT management personnel and your Progent consultant so any potential problems can be resolved before they have a chance to disrupt productivity. Learn about Progent's entire ProSight portfolio of affordable network management outsourcing services for small and medium-size organizations.



    More Facts

If your small business is in Contra Costa County and you are in need of computer support, information technology outsourcing, or advanced services from a certified Progent professional, call 925-362-2400 or visit Contact Progent.



An index of content::

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    Progent can help small and mid-size companies to plan, configure and troubleshoot the network infrastructure to support remote workers.

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    Progent's application experts offer in-depth support, custom programming, deployment assistance, and webinar training for popular business applications that address vital areas including ERP, financials, management reporting, web commerce application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with decades of background delivering advanced consulting and troubleshooting services remotely, Progent can help clients anywhere in the U.S. to save the lost productivity and fees associated with travel and on-site activity without sacrificing the high quality of technical services.

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    Progent offers small and mid-size organizations supplemental or fully outsourced Help Desk support services for teleworkers.

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    Progent's IT outsourcing services provide affordable network consulting for small companies. Whether it involves planning system architecture, creating an in-house Help Desk or outsourcing a one, deploying a new email platform, monitoring your network, or creating a web-based business solution, outsourcing your network technical services can reduce expenses and eliminate uncertainties, permitting IT service expenses to increase in a more linear and manageable fashion than is feasible by assembling a bulky, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to create a protected and robust network foundation for your vital applications powered by Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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    Progent's Duo services incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Google Android, and other personal devices.

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    Progent's certified Windows Server 2019 consultants can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers significant enhancements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.

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    ProSight Data Protection Services ECHO provide small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates your backup processes and enables fast restoration of vital files, applications and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can provide world-class support to set up ProSight DPS to be compliant with regulatory requirements like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to recover your business-critical data.

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    Progent's Microsoft and Cisco-certified network engineers can assist you to assess the value of Microsoft Exchange 2010 for your business and can help you to plan and implement a smooth upgrade to Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide quick ROI by increasing your workers' efficiency, lowering the cost of equipment and service, streamlining management, and consolidating your key communications technologies.

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    VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and verify a consistent process for restoring services quickly following an outage. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. SRM also allows non-intrusive testing for site recovery, updates and fixes and can generate audit reports to verify full service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, configure, test and administer a DR solution powered by VMware SRM.

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    Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.

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    Progent's Office and Microsoft 365 experts can assist businesses of any size to incorporate Office desktop and Microsoft 365 apps such as Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a cohesive solution that offers quick return on investment and enables better business outcomes. Progent can assist you to integrate Office or Microsoft 365 applications with one another and with other key Microsoft technologies including SharePoint, Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent can also assist you to resolve compatibility problems between different versions of Microsoft Office and offers customized online training to individuals and teams.

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    Progent's Juniper Networks-authorized NetScreen engineer can assist you to install and optimize NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to the latest Juniper products, and repair network infrastructure issues in all-Juniper or mixed-technology environments.

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    In performing consulting tasks for enterprise customers, Progent uses a phased methodology driven by specified milestones so as to achieve financial, timing and engineering goals while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures based on the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, test models, design tuning, and expert implementation. All facets are documented to make available a comprehensive description of IT services delivered and to assist in ongoing system maintenance.

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    Progent can help you to plan and administer cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-only solutions or in hybrid topologies that utilize physical IT assets as well as public cloud services. To help you to incorporate public clouds with networks, Progent offers a variety of public cloud migration services that include Microsoft Azure enterprise hybrid cloud design and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging. Progent has two decades of background delivering high-level consulting support remotely, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.

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  • Mac Configuration Services OS X IT Specialists
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  • Top Ranked 802.11ac Upgrade Online Support Services
    CCIE Certified wireless IP phones and CUCM IT Consultant

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    Lync 2010 supports IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and public switched telephone network voice communication. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office desktop or Microsoft 365 and simplify management through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX gear, or legacy video conferencing solutions. Progent's certified unified communications consultants can provide remote and on-premises support to assist your company to maintain and troubleshoot your existing Lync 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help you to design and execute a smooth Skype for Business migration.

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    Progent can help businesses of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower equipment expense. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to understand the advantages and restrictions of different cloud networking models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local apps and resources and make sure that you avoid the common mistakes small companies make when migrating to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and VPN connections and to manage Apple iOS devices and Google Android handhelds.

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    Progent's Wireless Consulting Services offer a fast, affordable way for businesses of any size to configure, manage, monitor and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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    Progent's certified Office Word and Microsoft 365 Word consultants can provide a wide selection of economical online support services to assist you to maintain your legacy Microsoft Office Word solution or assist you to migrate to a newer release of Office Word. Services offered by Progent's Word experts include VBA programming, isolating and resolving compatibility problems between various versions of Office Word, interfacing Word with different Microsoft Office applications like Excel and Outlook or with 3rd-party platforms and add-ons,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone and tablet integration, and online training sessions tailored for your special requirements.

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    Progent offers the temporary services of a veteran Chief Information Officer who can provide a broad perspective to assist you select and support IT solutions to meet your present situation and that can serve as a firm basis for your growth. Progent's temporary Chief Information Officer consulting services offer financial advantages to companies trying to maximize the impact of their network investment but who are unable or unwilling to add another high-level position to their head count. Since Progent is vendor-neutral, with a large team of consultants certified to support all leading OS platforms and connectivity technologies plus a broad selection and application software, Progent is in a unique situation to provide objective advice as well as expert technical support for building and maintaining IT systems that fit the particular requirements of your organization.

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    Progent's application experts have worked for two decades with .NET tools and the Visual Studio development system and are able to build or enhance .NET applications quickly and affordably.

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    Progent's Microsoft-certified consultants have more than 10 years of experience planning, implementing, enhancing and fixing SCOM solutions and can provide organizations of any size advanced remote or onsite consulting services for SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that provides the responsiveness and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also help you to install and customize SCOM 2012 management packs according to industry best practices for monitoring network fabric and both Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or on-premises technical support to assist you to remediate critical problems detected by Microsoft SCOM 2012.

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    Remote continuous monitoring, automated alarms, and periodic reports are crucial to maintaining the proper operation of your network and eliminating preventable and expensive downtime. Remote Monitoring and Management technology has progressed so far that companies of any size can afford a degree of protection that was once limited to large enterprises. Progent offers a variety Remote Monitoring and Management options available as economical services created to assist you to identify and fix a most network problems before they can hurt productivity.

  • SQL Designer SQL Server 2008 Migration Consultants
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  • 24x7 Azure AD DS Technical Support
    Azure Active Directory Professionals

    Progent's consultants can assist you to plan and implement an efficient migration from onsite Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD Domain Services and AD Connect to centralize identity and access management for both on-premises and cloud resources.

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  • Solaris Computer Network Support Companies Award Winning OpenBSD Outsource IT

  • Specialists Cisco VTC
    Consultancy Cisco Telepresence

    Progent offers the support of a veteran consultant with years of hands-on experience installing, maintaining, and upgrading video conferencing platforms from leading vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal IT support group, your Internet Service Provider, and your telepresence technology vendor to help your organization maximize the business value of your video conferencing ecosystem.

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  • Immediate Microsoft SQL 2008 Server Network Engineer
    Support Services SQL 2008

    Progent's Microsoft-Certified SQL Server consultants can provide an array of support services to assist small and midsize businesses to design, implement, manage, and repair MS SQL Server 2008 systems so that they gain the maximum competitive advantage from Microsoft's state-of-the-art information management technology. In addition, Progent offers assistance with system architecture, company-wide protection, and custom software programming to optimize the business benefit of your IT network.

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  • Support and Integration Offsite Workforce IP Voice Consultant Services Remote Workers IP Voice
  • Support and Setup SQL Server 2014 and Hyper-V SQL Server 2014 In-memory OLTP IT Consulting
  • Symantec VPN Security Certification Symantec VPN information Systems Audit
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  • Top Ranked Azure migration Contract Development Emergency Microsoft Azure hybrid cloud solutions Professionals
  • Top Ranked Integration Microsoft SQL Server 24x7x365 Microsoft T-SQL Contract Development
  • Top Ranked Non-stop Interoffice Connectivity Support and Integration Fault-tolerant Interoffice Connections Online Support Services
  • Northern California, USA Concord Software Consulting Firm
  • Top Rated Integration iPhone Security 24/7 ProSight ESP Endpoint Security Online Troubleshooting
  • Video Conferencing IT Consulting Technical Support Services VoIP

  • Microsoft 365 Yammer Integration Consultants
    Office 365 OneNote Integration Consultant Services

    Progent can help your business to evaluate the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to build and maintain hybrid solutions that seamlessly integrate on-premises and cloud-based resources.

  • Video IP Phones Computer Consultants Cisco VoIP Phones and Contact Center Online Consulting

  • Microsoft SQL Server 2016 Information Technology Consulting Group
    Security Consulting Group Microsoft Sharepoint Server 2010

    Progent's Microsoft-certified consultants offer computer help and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's support team can help you plan, deploy, troubleshoot and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager.

  • Walnut Creek Tech Support Outsource Information Technology Outsource Lafayette
  • WannaCry Ransomware Protection Consulting Services Consulting Services Ransomware Cleanup
  • Antioch Technology Consulting California
  • Windows 8 Services Windows 8.1 Training Configuration
  • Walnut Creek Small Business Network Consulting Group California
  • Windows Server 2000 Upgrading Windows 2000 Server Computer Consultants
  • Windows Server 2008 BranchCache Professionals Windows Server 2008 BranchCache Specialists
  • Word for Mac Setup and Support Microsoft Web Apps for Mac Online Consulting

  • Ryuk ransomware hot line Consultant
    ransomware data restore Specialists

    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to contain the spread of an ongoing ransomware breach. Call 800-462-8800

  • Work from Home Helpdesk Integration Support Remote Support Offsite Workforce Helpdesk Services
  • iPad and Outlook Web App Onsite Technical Support Apple Mac, Entourage, Exchange On-site Support

  • CISM Certified Cybersecurity Management Consulting Services
    Professionals CISM Certified Cybersecurity Management

    Progent offers the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the basic competencies and international standards of skill that IT security managers are expected to master. It provides executive management the assurance that those who have earned their CISM credential have the experience and knowledge to provide effective security administration and support services.


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