San Francisco East Bay
Walnut Creek, Lafayette, Orinda
Computer Consulting Professionals
Technical Help and Outsourcing
Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda
Progent's IT consulting services for small organizations in the Concord neighborhood are concentrated on customers who need quick and affordable help for network dependability, protection, efficiency, administration, or recovery. The following brief list of Progent's consulting services and practice areas will give you a sense of how Progent can help your company to enhance the competitive value of your information system.
- Progent's ransomware forensics analysis services are aimed at determining and documenting the ransomware assault's progress across the targeted network from beginning to end. Progent's ransomware forensics experts can preserve the system state after a ransomware attack and carry out a comprehensive forensics investigation without disrupting the processes required for operational continuity and data recovery. You can use Progent's forensics documentation to block subsequent ransomware assaults, validate the restoration of encrypted data, and comply with insurance and governmental requirements.
- Progent's Helpdesk management and co-management services allow organizations to cut costs, enhance output, and adjust rapidly to sudden changes in business conditions. Progent's Outsourced and Co-sourced Help Desk services deliver significant cost and productivity advantages in comparison to a Help Desk composed of an internal technical support team. The price for Level 1 support for Progent's Shared Help Desk service is typically under $18 per user per month. For information about the benefits of Progent's Outsourced Help Desk services, see Progent's outsourced IT Call Desk benefits.
- Microsoft allows you to create seamless hybrid networks that combine Microsoft 365 and local installations of Exchange. This permits you to have some Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help you with any phase of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can provide as-needed expertise to help you through stubborn technical issues and also can provide extensive project management outsourcing to ensure your hybrid Exchange solution is carried out on time and on budget. To find out more about Progent's online consulting services for integrating Microsoft 365 and on-premises Exchange environments, refer to Microsoft 365 integration solutions with on-premises Exchange.
- Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting to help organizations of any size to design and implement an efficient deployment of Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid model. Progent can assist you to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters. In addition, Progent's Microsoft Windows Server 2022 migration consultants and Microsoft Windows Server 2019 migration experts can assist you to plan and implement a cost-effective migration from Windows Server 2016 to a modern version of Microsoft Windows Server.
- Progent can provide advanced online expertise for business continuity planning, testing, and education to help your company to prepare for potential disasters, reduce service disruption for your vital IT functions, avoid lost information, and comply with regulatory mandates and business obligations. Progent's business continuity experts can work closely with your management and IT administration group to perform risk evaluation, identify interdependencies, identify human and physical resources needed to run your business, determine crucial network services and specify acceptable recovery times, qualify hot backup sites, configure secure remote access capability for crucial workers, implement emergency notification systems and assign responsibilities for staff, write a complete recovery and test plan, and train key people to carry the agreed upon solution. Progent's Windows Server 2019 failover cluster consultants and Windows Server 2016 disaster recovery/business continuity experts can show you how to create a cost-effective disaster recovery solution for hybrid cloud environments using failover cluster tools proven in Microsoft's massive Azure public cloud.
- ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top information security vendors to deliver web-based management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a further layer of analysis for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. Learn about the entire ProSight line of low-cost managed services for small and mid-size businesses.
- Progent is experienced in the architecture, configuration, and integration of cohesive computer networks by melding advanced technologies from a pool of top hardware and software manufacturers. Services offered by Progent include Microsoft technology consulting, Cisco networking engineering services, help with Apple macOS, Mac OS X and Apple iOS platforms, Linux integration, BlackBerry and other smartphone integration, VMware vSphere and vCloud deployment, Oracle RDBMS DBA and development services, Citrix XenServer support, and Juniper Networks firewall and VPN router configuration.
- Progent's data protection experts can assist you to design, implement and debug a backup/restore plan built around MSP360 software. MSP360 offers file or image backup/recovery for VMs and physical machines, supports all popular public clouds, and permits businesses to build a data protection solution with a low Recovery Time Objective (RTO) and a defined RPO. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to prevent data loss caused by human miscues, computer errors, malicious insiders, and malware assaults such as ransomware. To learn more, go to ProSight DPS 360 Backup services.
- Progent's Palo Alto Networks firewall consultants can show you how to choose, deploy, and manage Palo Alto Networks firewall appliances to create a modern cybersecurity ecosystem that extends across your on-premises and cloud resources and protects any user at any location with any endpoint device. To learn more, visit Progent's Palo Alto Networks firewall integration services.
More Facts
If your small business is in Contra Costa County and you are in need of technical assistance, IT outsourcing, or top-level expertise from a certified Progent engineer, call 925-362-2400 or visit Contact Progent.
An index of content::
Wireless LAN Site Survey Engineer
Wireless LAN Site Survey Information Technology Consulting
Progent's wireless site survey services help you to design, implement and debug a Wi-Fi LAN optimized for your environment, providing your business a wireless solution that delivers the coverage, speed, density, data protection, and roaming capability your business needs.
Microsoft Exchange 2000 Remote Consulting
Microsoft Exchange Upgrade Consulting Services
Progent is among the most expert information technology support firms for creating e-mail systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small companies derive all the advantages of Microsoft Exchange 2000 for common scenarios such as upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server administration.
Services Microsoft Access application programming
Office Access database Reporting
Progent can provide affordable remote consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and offers expert assistance for application programming, database conversion, performance tuning, report design, and maintenance. Progent also can provide custom online training for Access application programming and DBA services.
Consulting Services Infor SyteLine CloudSuite CPQ
Open Now Specialists Infor SyteLine CloudSuite Development
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies over a quarter century of background helping manufacturing and distribution companies to simplify supply chains and streamline key business processes in order to bring products to market fast and adhere to customer commitments dependably. Progent can provide the skills of an ERP specialist with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises services that can range from as-needed guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, disaster recovery planning, and DBA services.
Network Engineer Aironet
24-7 Aironet 802.11ac AP Specialist
Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts can provide online or on-premises configuration and debugging services to assist you to plan, configure, upgrade, tune, manage and troubleshoot Aironet Wi-Fi access point deployments of any scale or topology. Progent's Cisco wireless controller experts can also assist you to integrate your Wi-Fi ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is easy to administer and scale. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet wireless access points to accommodate your specific workplace layout, building structure, and expected network traffic.
Private Cloud Integration Specialist
ProSight VM Hosting Consultant
Progent's ProSight Virtual hosting services offer small and midsize companies a variety of benefits including reduced capital expenditures, reductions in operational costs, improved executive focus, world-class security, greater fault tolerance, and business continuity.
Open Now Work from Home Endpoint Management Remote Support Services
At Home Workforce Endpoint Management Remote Consulting
Progent can help small and medium-size organizations to implement centralized remote endpoint management platforms for maintaining endpoints operated by telecommuters.
Help and Support wi-fi controller
3504 wireless controller Online Support Services
Cisco's Catalyst wireless controllers streamline the management of Wi-Fi LANs by unifying the provisioning and control of wireless APs, tuning wireless throughput by limiting the impact of RF congestion, improving wireless availability with rapid auto-failover, and hardening security by identifying threats and analyzing network traffic according to user class and locale. Progent can help you to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's latest wireless controller technology.
Urgent Colbolt Linux Professional
Red Hat Linux IT Consulting
If you are producing Linux-based applications in an environment that includes Microsoft Windows-based processors, PCs, and office applications, Progent offers full-service information technology outsourcing that allows you to concentrate on your field of high-value know-how while avoiding the continual distraction of maintaining your business network. By using automated server monitoring and by delivering remote and in-person assistance when your business needs it, Progent offers an affordable alternative for maintaining an IT network that provides excellent availability, security, and performance. Progent's Linux developer support offerings include comprehensive it outsourcing, virtual infrastructure, remote and on-site service and repair, network monitoring, and Help Desk outsourcing.
Integrated Services Routers Support Outsourcing
Meraki MX64 router Remote Support
Cisco offers a full product line of routers that includes appliances designed to provide the protection, performance, and availability required by organizations from small offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and system availability. Progent can help you select and configure Cisco routers to build a reliable infrastructure for your network and to make it economical to grow as you support new users, open new offices, install new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS operating system, such as the Cisco 800 family of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Series Routers.
CIO Network Consultant
CIO Information Technology Consulting
Progent can provide small companies with an information management expert who can act as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you integrate appropriate technology to improve business processes so they match better with your corporate objectives. Your business can develop and install a well conceived IT strategy without incurring the cost of a full-time Chief Information Officer.
Compensation for Telecommuting Microsoft Consultant Home Based Virtual Office
Emergency Home Based Microsoft Certified Position
Our compensation model is based on contribution, so just like being an independent contractor, your income is directly tied to your generated revenue. Certain Progent support staff focus on lifestyle issues and choose to consult at a more relaxed pace, using our self-determined calendar to follow individual pursuits such as mountain biking, car racing, snow boarding, fishing, travel, or spending private time with family and friends. Other consultants use the chance to earn big dollars via lots of effort and extended days. Progent completely encourages either end of the spectrum plus any point in between.
Live Communications Server Information Technology Consulting
Professionals Microsoft LCS Server
MS Office Communications Server delivers IM and Real Presence as part of a scalable, world-class package offering advanced protection, seamless compatibility with other Microsoft software, an expandable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize lower costs and improved operational efficiencies, enhanced individual productivity, and stronger intellectual property security with this easy-to-manage, highly available solution. Effective deployments of Office Communications Server require extensive planning and thought prior to installation. Progent's Microsoft-authorized professionals can deliver the expertise needed to deliver all the advantages of Microsoft Office Communications Server across your entire corporation.
Windows Server 2019 Encrypted Networks Consultancy
Windows Server 2019 upgrade Online Help
Progent's Windows Server 2019 disaster recovery preparedness consultants can assist your organization to plan and deploy a disaster recovery system built around Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
SentinelOne Endpoint Security Consultancy
SentinelOne Next Generation Endpoint Protection Professional
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that incorporates machine learning technology and expert services to provide cutting-edge endpoint detection and response.
Microsoft Office Computer Consulting Firms
Outsourcing Services Microsoft
Progent imposes no minimum charge and requires no retainer for support services provided during normal working hours. Progent's small granularity eliminates big bills for fast fixes so you will not be forced to permit simple problems to stay unaddressed.
Best Smartphone Synchronization Network Assessment
Notebook VPN IT Consultants
Progent's remote connectivity and wireless synchronization experts can assist your business to design and deploy connectivity solutions for remote desktops, laptops, and smartphones so they work tightly with your information network, enabling you to optimize the productivity of your off-site workers.
Consultant SCCM 2016 Central Administration Site
SCCM 2016 Troubleshooting Integration
Configuration Manager 2016 automates software deployment at scale, streamlines compliance settings control, keeps track of network assets, protects against company data leakage, provides network health reporting, allows secure end-user self service, and offers a common control mechanism for managing mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can assist your organization with any aspect of designing, installing, using and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid networks.
ProSight Reporting Ticketing Specialists
Help and Support ProSight Reporting Auvik Network Managemrnt
ProSight Reporting is an expanding line of real-time reporting tools created to integrate with the industry's leading ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
ProSight Active Security Monitoring Consult
Top Quality IT Consultant ProSight Endpoint Security
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis technology by SentinelOne to guard endpoints and servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely get by traditional signature-based anti-virus tools. ProSight ASM protects local and cloud resources and offers a unified platform to address the entire threat progression including filtering, identification, containment, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats.
Microsoft GP/Great Plains Professionals
Microsoft Dynamics GP ERP IT Consulting
Progent can help you plan and execute a smooth migration to Microsoft Dynamics GP/Great Plains so that you retain your data, improve your protection, modernize your analytics, take full advantage of Microsoft Office support, and minimize productivity disruption by designing and following a sensible migration plan. Progent can also help train new Microsoft Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your financial reports and management analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce custom business applications and eCommerce programs that integrate transparently with Microsoft Dynamics GP.
Cisco Secure Firewall 3100 Series IT Consulting
ASA with Firepower Online Technical Support
Progent's certified Cisco IT security consultants offer high-level PIX and ASA Firewall consulting support covering architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, sophisticated attack defense, and safe access services. Ranging from economical, easy-to-install desktop appliances for small and home offices to scalable enterprise-class products, Cisco PIX and ASA Firewalls offer a high level of protection, performance, and excellent reliability for IT systems of any size. PIX and ASA Firewalls are based on a proven, specially designed operating system, minimizing common OS-specific security holes.
Small Business WAP150 Support Services
24x7 Small Business WAPs Remote Troubleshooting
Progent's Cisco-certified Wi-Fi integration consulting experts can assist organizations to deploy, administer, and troubleshoot Cisco Small Business Wi-Fi Access Points.
ProSight Virtual Machine Security Consult
VMware Security Computer Consulting
ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge technologies incorporated within a single agent managed from a single control. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP environment that addresses your company's unique requirements and that allows you achieve and demonstrate compliance with legal and industry information security standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent can also assist you to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware.
64-bit Server On-site Technical Support
Microsoft Certified Partner 64-bit Upgrade Technology Consulting
Progent's Microsoft-certified engineers can help you plan, document, implement, administer, and troubleshoot a system-wide migration to 64-bit server and client OS software and business applications. Progent can help you pilot your 64-bit infrastructure to verify that it handles all of the key 32-bit programs which you intend to keep plus the new 64-bit editions of applications you wish to install.
SCDPM 2012 and Windows Server 2012 Integration Support
SCDPM 2012 Reporting Technical Support
Progent's Microsoft-certified consultants can provide online or in-person expertise to help businesses of all sizes to plan, implement, manage, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent can help you to migrate from older releases of SCDPM or from a different backup system, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent offers as-needed support for fixing particularly stubborn issues, or full project management support. Progent's consultants can also assist your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Linux Professional
Emergency Mandrake Linux Consulting
If you are developing UNIX or Linux applications on a network that includes Windows-based processors, desktops, and office applications, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your field of high-value expertise while avoiding the continual distraction of managing your business network. Through the use of automated network monitoring and by delivering remote and on-site assistance when your company needs it, Progent offers an affordable way for supporting an IT network that features high dependability, security, and performance. Progent's UNIX/Linux developer assistance services include comprehensive it outsourcing, virtual infrastructure, online and in-person support and repair, proactive network monitoring, and Helpdesk outsourcing.
Microsoft Teams disaster recovery Professional
Microsoft Teams and Cisco Unified Communications Consulting Services
Progent can help your organization to plan an upgrade to Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Small Business WAP571 Remote Consulting
Small Business WAP361 Online Technical Support
Cisco's Small Business 100, 300 and 500 family of access points are Linux-based units designed as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE wireless network infrastructure experts can provide online or on-premises configuration and troubleshooting support to help you to plan, configure, update, tune, administer and debug Cisco Small Business Wi-Fi AP environments of any scale or topology.
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