California Central Valley
Yolo County, Davis, Woodland:

Onsite Service Available in Yolo County, Davis, Woodland

Progent's certified professionals can deliver a wide range of engineering and support assistance for IT networks based on any combination of Microsoft, Cisco, Apple, and Linux/UNIX platforms. Network support services offered to small organizations in the Davis neighborhood by Progent's staff of seasoned consulting professionals include:

• Integration of Cisco's wireless IP phones usually requires that you set up and optimize numerous key pieces of your wireless infrastructure such as access points, switches, wireless LAN controllers, and management tools. Progent's Cisco wireless IP phone configuration and troubleshooting experts can provide online and on-premises assistance to help your organization create and maintain a Cisco wireless IP phone solution by providing services that can range from troubleshooting the set up of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.
  
  
• Progent's data loss prevention consultants and data leakage protection specialists can help organizations to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content security policies for monitoring the content of email messages and attachments and preventing users from sending sensitive or unauthorized information or spam. ProSight Email Guard's email content filtering technology can also help organizations avoid reputation loss and stay in compliance with industry security standards and regulatory mandates including HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Read about the entire ProSight series of low-cost managed services for small and mid-size organizations
  
  
• Progent's CISSP-certified network security consultants can assist businesses of any size with any facet of information system security. Progent can help create efficient security systems that protect a small business from advanced malware attacks or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid networks that support local, online, and mobile users sharing network resources distributed over multiple physical datacenters and public and private clouds.
  
  
• Progent's Cisco CCIE-certified SIP trunk consultants and CUBE configuration experts can assist you to plan, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent can provide affordable online or on-premises support to help businesses to migrate smoothly to a productive unified communications network that offers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to configure connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business or Lync Server for access to a SIP-based IP PSTN trunk.
  
  
• Progent can provide advanced online expertise for business continuity planning, testing, and education to assist you to respond to potential disasters, reduce downtime for your essential network functions, eliminate data loss, and meet examiners' letters and business obligations. Progent's business continuity consultants can work closely with your management and IT administration group to provide business impact analysis, identify interdependencies, identify the assets needed to operate your organization, determine key network services and specify allowable recovery times, select colocation centers, configure safe remote connectivity for key employees, plan notification systems and define duties for staff, write a comprehensive recovery and test plan, and train management and technical staff to carry the business continuity plan. Progent's Windows Server 2019 failover cluster experts and Windows Server 2016 disaster recovery/business continuity experts can show you how to create a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud deployments utilizing failover cluster technology field-tested in Microsoft's massive Azure public cloud.
  
  
• Progent's Technical Response Center is dedicated to providing the highest level of remote computer support available for emergency and standard problems. For emergency issues that affect multiple workers, crucial personnel, or a mission-critical program, the TRC can engage within an hour. For standard issues, the TRC will address your issue in two hours or less. Under any circumstance, your ticket will be generated promptly and accurately, you will be sent a confirmation from the trouble ticket system, and the TRC will get in touch with you regarding each resolved problem to make sure you are satisfied with the resolution and willing to close out the trouble ticket. Learn more about Progent's Technical Response Center Customer Commitment.
  
  
• Progent's Duo MFA managed services utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo enables single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices. Using Duo 2FA, whenever you log into a protected application and enter your password you are requested to verify who you are via a unit that only you have and that uses a separate network channel. A broad range of devices can be utilized as this added means of ID validation including an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can register multiple verification devices. For details about ProSight Duo identity validation services, go to Duo MFA two-factor authentication (2FA) services.
  
  
• Internet Information Services (IIS), Which is provided with Windows Server and Windows desktop, is a sophisticated role for web hosting and web software programming. The latest versions offer enhanced security, reliability, scalability, and debugging while incorporating major improvements in automated and remote management. A variety of popular extensions to Internet Information Services have been integrated into newer releases such as the Request Filter Module (previously called URL Scan), which can block dangerous HTTP requests from being executed by web applications. Progent's Internet Information Services experts can help your company to configure IIS and the recent extensions to IIS Manager like the GUI for controlling FastCGI programs.
  
  
• Progent's business software experts can help you to set up an e-commerce infrastructure that is protected, dependable, and fast. Progent can also show you how to create a web site that is closely integrated with your marketing and inventory software to reduce the cost and improve the reliability of web-based business-to-business, business-to-consumer, or buy-side to sell-side transactions. Progent can help you develop specialized web applications using powerful programming tools or customize popular applications so that they address your individual business requirements. For database-intensive web applications, Progent can provide the services of SQL Server programmers, Oracle developers and DBAs, MySQL consultants, and Microsoft Access database application developers.
  
  
• Progent's simple per-minute billing model requires no complicated contracts, retainers or hidden fees. Many other support companies have minimum charges or other extra charges that increase service. For remote support from Progent during normal working hours, you only pay for the actual time spent working on your issue. If it only takes ten minutes to resolve your problem, then you are only billed for ten minutes. For advance scheduled on-site service work booked more than 24 hours in advance, you pay exclusively for the time when Progent's expert is actually on-site solving your problems. Just Progent's competitive per-minute rate. For emergency same-day onsite service calls, you may be billed for our consultant's travel time, but not an increased emergency rate. Because Progent has a large pool of engineers located within the entire service territory, an available expert is usually near to assist. Progent can also offer on-premises technical support to most zip codes in the U.S. within 24 hours of receiving a support call. Progent's remote technical support group has delivered help to small businesses in every state (Refer to Progent's customer testimonials.)
  
  
• The Certified Information Systems Auditor (CISA) credential is a recognized qualification that represents mastery in information system security auditing. Accredited by the American National Standards Institute, the CISA accreditation has candidates pass an extensive examination given by the ISACA professional association. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional trained to assist businesses in the fields of information systems audit services, information technology governance, network assets and architecture lifecycle, information technology support, safeguarding of data resources, and disaster recovery planning.
  
  
• Progent produces complete and meaningful reports of all service activity to ensure clients do not feel “captive” to their support company. Progent sends e-mail accounts of services immediately after finishing each service task, and also sends a hard copy along with monthly billings. Comprehensive network support reporting makes it easier for clients to move to a different service provider or assume more service responsibilities in house. Complete service reporting also give IT managers the information required to determine the value of support services and produce better informed network budgets.
  
  
• Progent's Meraki wireless access point consultants provide remote and onsite support to help businesses of any size to plan, deploy, maintain, expand or debug Wi-Fi systems that include Cisco Meraki APs. Progent can assist your business to set up and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco products such as Catalyst, Nexus and Meraki switches, routers and ASA firewalls to create a seamless ecosystem that provides the same access, performance, security, manageability and uptime for wired and Wi-Fi clients irrespective of their location or computing device. (See Cisco Meraki switches integration.)
  
  
  
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If your small business is Yolo County and you require technical support, IT outsourcing, or top-level services from a certified Progent professional, call 916-609-1222 or visit Contact Progent.