Onsite Service Available in Yolo County, Davis, Woodland

Progent's experts can provide a broad selection of consulting and support assistance for computer systems powered by any mix of Microsoft, Cisco, Apple Mac, or Linux/UNIX platforms. Services available to small and mid-size organizations in the Davis area by Progent's staff of Microsoft and Cisco certified technical professionals include:

  • Progentís Help Desk Co-management services make it possible for your business to share the load for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of veteran desktop support engineers and subject matter experts (SMEs). Progentís Help Desk sharing service is an advanced service desk solution based on the leading professional services automation tool for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics. For more information, see Progentís shared Help Desk services.

  • Progent's Azure cloud integration experts can help you with any aspect of Azure cloud migration such as needs definition, readiness evaluation, system architecture, pilot testing, implementation, centralized management, performance optimization, license controls, disaster recovery strategies, security planning, and compliance validation. Progent can assist your IT staff to set up and troubleshoot firewalls and VPN connections so that your users can safely access to Azure-based resources, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also help you to set up a hybrid ecosystem that seamlessly combines on-premises datacenters with Azure resources.

  • Among the typical online Cisco router consulting services offered by Progent's certified Cisco experts include setting up domain name, IP addressing, routing maps, NTP, and user accounts; configuring HSRP, aggregation, BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting policy based routing to MPLS, routing configuration, and BGP peering; installing current IOS image; configuring and testing failover; fixing VPN tunnel problems; creating a network diagram and documenting router setup; plus security and availability planning.

  • If your network incorporates Cisco appliances, you may be running an old version of Cisco IOS, the control software used in virtually all Cisco router and current Cisco switches. Cisco frequently publishes updates to IOS to fix bugs, shore up security gaps, or improve functionality. However, updating Cisco IOS or other Cisco OS platforms can be tricky, depending on your Cisco appliance and your network environment. For example, there may be limited internal RAM that might cause a new software version to execute incorrectly. Progent's Cisco CCIE-certified consultants can provide a wide selection of services associated with updating Cisco IOS software or any Cisco OS such as IOS EX, CallManager or Unified Communications Manager. Progent's consultants can perform version audits of your router software, recommend sensible upgrades, provision Cisco devices, copy images/, configure and test your update, optimize throughput, resolve issues, and teach your network support staff how to utilize all important new features.

  • Progent's data backup experts can provide support for a wide range of utilities and technologies that deliver solutions for protecting Windows, Mac, and Linux physical and virtual servers and desktops as well as notebooks and smartphones. Progent supports all major backup platforms by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent also offers support for Acronis Backup and Recovery, MozyPro, Retrospect, Apple Time Machine, Symantec Backup Exec, BackupAssist, CrashPlan PRO, and Solaris FLARs. For enterprises, Progent can provide VMware Site Recovery Manager (SRM) expertise. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and mid-sized businesses as a low cost end-to-end solution for reliable backup and disaster recovery.

  • Progent offers enterprise customers remote or onsite NetApp SAN consulting services for NetApp's complete family of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, storage management, security and compliance, high availability, and remediation. Progent offers Level 3 support to assist you to take care of issues with NetApp SAN storage deployments efficiently following leading practices.

  • Progent can help small and medium-size organizations to deploy IP voice platforms to provide their teleworkers the benefit of transparent access to the company phone infrastructure. For information about how Progent's consultants can assist your telecommuters to integrate and troubleshoot VoIP solutions, see VoIP solutions for an at-home workforce.

  • Load balancing of multiple servers improves performance and provides fault tolerance by side stepping crashed servers in a load-balanced farm. Progent's load balancing support services address a broad assortment of high-availability load balancing solutions including network load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery technology such as F5 Networks 3DNS. Non-stop load balancing providers for which Progent can provide consulting services include Windows Server 2008 R2 Network Load Balancing Manager, the Network Load Balancing (NLB) feature of Windows Server 2012, VM Load Balancing in Windows Server 2016, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 BIG-IP.

  • System Center 2016 Data Protection Manager provides small to medium-size businesses near-continuous backup and simplified restore functions for Microsoft-based environment. Data Protection Manager 2016 offers application-sensitive protection for key platforms such as Microsoft SQL, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs running on Hyper-V and VMware, and can use Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consultants can help you to design, implement, manage, and troubleshoot an enterprise-wide backup/recovery system built around SCDPM 2016. Progent can help you to migrate from an older release of Data Protection Manager or from an outdated system, and Progent can tune your DPM 2016 environment for on local, hosted, cloud-based or hybrid deployment models. Progent can provide remote or onsite support and can deliver as-needed guidance to resolve challenging issues or deliver comprehensive project management services to make sure you complete your Data Protection Manager 2016 deployment on schedule and within your budget.

  • Progent can provide your small business online access to MS Exchange 2016 Server migration consulting services, Microsoft-certified Exchange 2013 integration consultants, Exchange 2010 consultants and Exchange Server 2007 support professionals to architect a dependable email solution that includes secure email access throughout your company. For mobile workers with portable devices, Progent offers Apple iOS and Android tablet and smart phone integration services and RIM Blackberry administration consulting.

  • Progent's ProSight Active Security Monitoring (ASM) service is an endpoint protection service that utilizes cutting edge behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely escape legacy signature-matching AV products. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to automate the entire threat progression including protection, infiltration detection, containment, cleanup, and forensics. Key features include single-click rollback with Windows VSS and automatic system-wide immunization against new attacks. Read about Progent's complete ProSight family of affordable network monitoring and management services for small organizations

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If your small business is Yolo County and you need computer help, information technology outsourcing, or advanced expertise from a Progent professional, call 916-609-1222 or visit Contact Progent.

An index of content::

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  • 24-7 Lync Server 2013 Mobility Services Consultants Microsoft Lync Server 2013 dial plans Professionals

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    Progent's compensation structure is based on contribution, so similar to being an independent contractor, your income is entirely driven by your generated revenue. Some Progent support staff focus on lifestyle issues and elect to consult at an easy pace, using our flexible schedule to follow personal enthusiasms like hiking, car racing, skiing, surfing, travel, or sharing free time with family and friends. Other consultants take advantage of the chance to earn major dollars via lots of work and long days. Progent completely supports either side of the spectrum plus any point in between.

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    If your office network mixes UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can show you how to incorporate your IT resources into a cohesive network that permits all your OS platforms to run side by side for easy management, seamless dataflow, high availability, enhanced throughput, and strong security. Progent's UNIX and MS Windows integration support services feature IT infrastructure integration and support, consulting for Windows services for UNIX, remote network monitoring and management, online network support and repair, on-site technical support, and Contact Center outsourcing.

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    Progent's Power BI consultants can assist your business to design, install, maintain, enhance or debug your Power BI solution. Progent can also help you to prepare your target data for Power BI reports and dashboards. Progent can help you implement and manage a local, cloud, or hybrid network model for Power BI.

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    Progent's Microsoft-certified engineers can help you design, document, implement, administer, and troubleshoot a network-wide move to 64-bit server and desktop OS software and business applications. Progent can help you pilot your 64-bit infrastructure to verify that it supports all of the key 32-bit programs that you want to keep as well as the new 64-bit versions of software you wish to run.

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    MS Office Communications Server provides Instant Messaging and presence in an extensible, enterprise-grade package featuring advanced security, seamless integration with additional Microsoft products, an expandable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize lower costs and elevated operational efficiencies, increased individual productivity, and stronger IP protection with this easy-to-manage, highly available solution. Successful implementations of Office Communications Server call for extensive planning and consideration prior to installation. Progent's Microsoft-authorized consultants can deliver the skill needed to realize all the advantages of Microsoft Office Communications Server throughout your whole corporation.

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    Progent's Power BI consultants can assist your business to design, install, manage, update or debug your Power BI solution. Progent can also help you to organize your target data for Power BI reports and dashboards. Progent can show you how to build and administer an onsite, cloud based, or hybrid environment for Power BI.

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    Progentís IT outsourcing packages provide budget-friendly computer consulting for small companies. Whether it includes designing network architecture, setting up an internal Help Desk or using an outside one, deploying an updated email platform, monitoring your system, or building a web-based eCommerce solution, outsourcing your network technical services can contain costs and eliminate uncertainties, allowing IT service budgets to grow in a more moderate and controlled fashion than is feasible by assembling a large, all-purpose internal network support organization. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to create a protected and highly available system architecture for your vital applications based on Microsoft Windows including Office XP, Office 2003, and Office 2000.

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    Progent believes that a carefully designed and implemented information system can be a pivotal piece for enabling a firm's growth, and Progent follows this belief in our own network environment. We have built a non-stop virtual office infrastructure that enables Progent's staff engineers and authorized contractors to deliver rapid and effective support, collaborate easily on challenging jobs, and experience professional and private growth from being part of a dynamic company culture of self motivation and freedom.

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    Progent's certified Windows Server 2000 consultants can provide network support and information technology consulting services for the entire family of .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows 2000 Server configuration, update, and support services include system design, installation, documentation, local and remote technical support, Help Desk outsourcing, expert security consulting, full service outsourcing, and cost-effective co-sourcing.

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    Microsoft allows you to create transparent hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist you with any facet of planning, integrating and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can provide occasional support to help you through stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is carried out on time and within budget.

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    Remote 24x7 monitoring, automated alerts, and periodic analytical reporting are crucial to preserving the health of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed to the point that companies of any size can get a degree of protection that was previously limited to large enterprises. Progent offers several RMM solutions available as economical service packages designed to assist your company to identify and fix a an array of network problems before they get big enough to impact productivity.

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    Progentís Wireless Consulting Services provide a convenient, affordable option for businesses of all sizes to deploy, manage, monitor and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Progent can provide affordable online support from IT engineers skilled in a wide array of utilities and technologies that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and handhelds. Progent can provide help for leading backup platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent's consultants can help you to implement, enhance, or maintain backup/restore solutions for a range of environments such as local, edge to datacenter, cloud-based, or a mix.

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    Progent offers technical support for mid-size businesses who have 100 to 250 network clients. The mid-size company or work group has traditionally been an overlooked part of the market for network consulting expertise. The cost structures and support delivery models of major outside service firms make them excessively costly for the typical small business or small medium business (SMB), which commonly has a modest information technology budget with which to maintain an information system whose advanced technology and sophistication are often comparable to the information systems of much larger enterprises. Progent's support delivery model, which takes great advantage of online support, virtual network infrastructure and 24x7 network monitoring, dramatically reduces the IT maintenance expenses of an SMB while providing the small company with enterprise-level support from professional, IT consultants knowledgeable in a wide array of small business network solutions. If your medium size company or small business is searching for the quality of IT help needed for a medium size office without budgeting enterprise costs, call Progent.

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    Progent's wireless site survey services make it easy to plan, implement and troubleshoot a Wi-Fi LAN adapted to your facilities, providing you a WLAN that has the reception, speed, capacity, Quality of Service, data protection, and hand-off ability your business requires. Wi-Fi survey services from Progent include online predictive modeling for planning a wireless network and onsite survey services for validating, optimizing, and debugging a functioning wireless LAN.

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    Progent can assist you to plan and administer cost-effective environments that support Windows and Linux operating systems and apps in either cloud-based systems or in hybrid architectures that seamlessly combine physical IT assets along with public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a variety of public cloud integration support services that include Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of experience providing advanced consulting support remotely, and Progent can make sure you complete your cloud migration projects quickly and affordably.

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    important characteristics of Microsoft Dynamics GP/Great Plains software include a modular structure that lets you license only the components you need, a standardized architecture built on Microsoft technologies to protect your investment and offer a tightly integrated environment, enhanced reporting capabilities that allow you to monitor all activities, revenues and expenses and sales trends, integration with Microsoft Office to speed access to business information, the ability to integrate data from virtually any db software or workstation software into Microsoft Dynamics GP, and an open design that makes it possible to create custom applications. Progent can show you how to configure and maintain a reliable, secure server and communications network to support Dynamics GP, and can offer expert GP consultants to show you how to convert the advanced features of Microsoft Dynamics GP business accounting software into a high-value business solution.

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    Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size company's production servers in a solution that delivers the maximum degree of dependability and expandability and is also easy to move to any data center. ProSight Virtual Hosting and management services are built on mature virtualization technologies that allow small and midsize businesses with multi- platform environments to save dramatically on the costs of capital equipment, infrastructure support, and IT management while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility.

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  • Top Rated Cisco VoIP Phones and Jabber Specialist
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    Progent's Cisco VoIP phone and video IP phone consultants can assist you to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from legacy Voice over IP products to the latest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Unified CM, previously known as CallManager, or with Unified Communications Manager Express (CME) to create a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent can provide support with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, installing Cisco ISR routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.

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  • Microsoft Exchange Server 2016 Migration Planning Consultant Services Exchange Server 2016 Migration Planning Online Troubleshooting
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    Progent offers the services of a CRISC-certified risk management consultant to assist your company to design and implement an enterprise risk management (ERM) solution based on leading practices identified by CRISC and geared to match your organization's risk appetite, business goals, and IT budget.

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    Progent's seasoned ransomware recovery consultants can assist you to reconstruct an IT network victimized by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or Locky.

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    Progent's Cisco-certified VoIP phone and video IP phone experts can help you to configure, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, previously named CallManager, or with Cisco Unified CM Express (CME) to create a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM apps such as Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent can provide support with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, deploying ISR routers with CUBE internetworking capability, and creating Cisco UCS server clustering and Cisco SRST solutions for high availability.

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    Cisco's Catalyst wireless controllers simplify the administration of wireless networks by unifying the provisioning and management of Wi-Fi access points, optimizing Wi-Fi throughput by limiting the impact of radio frequency congestion, enhancing Wi-Fi uptime with fast auto-failover, and strengthening security by identifying cyber threats and filtering traffic content based on user class and location. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out a smooth transition to Cisco's modern wireless controller technology.

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    If your office computer system mixes Solaris platforms with MS Windows, Progent can show you how to incorporate your servers into a unified environment that permits all your operating systems to run side by side for simple administration, seamless information exchange, high dependability, superior throughput, and strong protection. Progent's Solaris and Windows coexistence assistance services feature IT infrastructure integration and service, support for Windows services for UNIX, remote server monitoring and administration, online network help and troubleshooting, in-person technical support, and Contact Center services.

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  • Technology Consulting Network Load Balancing
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    Progentís fault tolerant system consultants provide reliability support, disaster recovery services, system load balancing, high-availability interoffice access, fault-tolerant Internet interface design, fault-tolerant data center consulting, and other fault-tolerant networking support to show your organization design a non-stop environment for strategic applications. Progent possesses the knowledge and experience to design economical, high-availability networks by utilizing the evolving suite of Microsoft Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco authorized engineers can show you how to you design a high-availability mutli-location network with a completely redundant Internet connection and intelligent system load balancing.

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  • Windows Server 2016 Migration IT Consultants
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    Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

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  • VMware ESX Server Engineer
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    Progent can provide the assistance of a certified VMware VCDX expert to help your organization design, configure, administer and troubleshoot VMware vSphere-powered virtualization solution for local networks, cloud environments, or hybrid deployments. Progent offers world-class knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent offers extensive experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for managing private and hybrid cloud solutions that deliver high uptime, data security, and application mobility.

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