Silicon Valley
Fremont, Newark:
Computer Consulting Professionals
Technical Support and Expertise
Onsite Service Available in Fremont, Newark, Milpitas
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | Fremont Executive Suites Newark, CA 94560 United States |
(510) 933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 United States |
(510) 300-1400 | Hayward Network Support Services |
| Morgan Hill | 18525 Sutter Blvd Morgan Hill, CA 95037 United States |
(408) 645-8400 | Morgan Hill Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 United States |
(510) 899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 United States |
(650) 543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 United States |
(925) 621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 United States |
(415) 321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 United States |
(408) 240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 United States |
(650) 931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 United States |
(925) 362-2400 | Walnut Creek Network Support Services |
Progent's certified professionals can deliver a broad array of consulting and technical support assistance for computer networks powered by any combination of Microsoft, Cisco, Apple, and Linux/UNIX technologies. Network support services offered to small businesses in the Fremont area by Progent's staff of Microsoft and Cisco certified engineering experts include:
- Progent can provide convenient, immediate, and affordable access to Registered Cisco CCIE engineers. Cisco Certified Internetwork Experts are highly-qualified networking experts who earn this top-level certification only as a result of thorough examination by Cisco. CCIEs can resolve even the most complex issues surrounding network design, setup, repair, and service. Progent’s CCIE consultants work closely with Cisco engineers in analyzing problems with Cisco's IOS software and developing fixes or acquiring patches to resolve problems. Progent offers fast contact with a CCIE by phone so you can receive immediate assistance for tough network problems that are affecting business productivity but are beyond the expertise of your usual network support resources.
- Progent's Microsoft System Center 2012 consulting experts have more than 15 years of experience integrating, maintaining and troubleshooting the core components included with Microsoft System Center and can assist you to design, install, manage, and fix your System Center solution to maximize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent also can provide System Center 2016 upgrade planning and support to help you to transition to a newer version of Microsoft System Center. In addition, Progent can assist you to migrate to more modern releases of System Center including System Center 2019 and System Center 2022.
- Progent's Duo authentication services utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Google Android, and other out-of-band devices. With 2FA, when you log into a protected online account and give your password you are asked to confirm who you are on a device that only you have and that is accessed using a separate network channel. A wide range of devices can be utilized as this second form of authentication including a smartphone or watch, a hardware token, a landline phone, etc. You can register multiple verification devices. To find out more about ProSight Duo two-factor identity authentication services, visit ProSight Duo MFA two-factor authentication (2FA) services.
- Progent's founder and chief technologist, Les Kent, was the architect for a Windows network application that won Microsoft's “Best Application of the Year Award.” Mr. Kent is a 40-year computer industry veteran and has been responsible for the design and deployment of hundreds of innovative information technology solutions based on Microsoft technologies. Mr. Kent started Progent in order to address the needs of smaller organizations who can't justify the cost of supporting a large IT group but who still require information systems with enterprise-class dependability, protection, and performance.
- NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with replication to provide rapid, zero RPO disaster recovery between sites that are up to 185 miles (300km) apart. Progent offers the skills of a certified NetApp MetroCluster expert who can assist your business to design, configure, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your technical requirements and budget. Progent can ensure you follow best practices for installing your MetroCluster environment by providing guidance with procedures like assigning disk pools, arranging plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network, and verifying your MetroCluster disaster recovery system to show adherence with industry standards and regulatory mandates.
- Microsoft supports transparent hybrid environments that integrate Microsoft 365 and on-premises Exchange. This permits you to have certain Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can help your organization with any facet of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Exchange initiative is carried out on schedule and on budget. For more information about Progent's consulting services for integrating Microsoft 365 and on-premises Exchange environments, refer to Microsoft 365 integration with on-premises Exchange.
- Situated in San Jose in California's Silicon Valley, Progent offers organizations of any size rapid onsite and online help from IT consulting experts based throughout the U.S and Canada. Progent can deliver advanced IT integration consulting, network monitoring, protection against and recovery from cyberthreats such as ransomware, and urgent technical support to lower expenses and improve availability.
- Progent can help small and mid-size organizations to implement collaborative platforms like SharePoint and Microsoft Teams to make it easy for their telecommuters to engage in positive teamwork with fellow workers and other stakeholders. For details about how Progent's experts can assist businesses to integrate and maintain collaborative technology for at-home workers, visit collaborative software consulting services for at-home workers.
- System Center 2016 Operations Manager is designed to promote consistent performance and maximum availability for critical applications by providing unified, cross-platform tracking of physical and virtual resources installed across local datacenters and cloud environments. Progent's SCOM consulting team can provide advanced remote and onsite expertise to help organizations of any size to design, integrate, optimize, update and troubleshoot Operations Manager 2016 deployments. Progent's SCOM 2016 consulting experts can assist your company to migrate to Operations Manager 2016 from older versions of Operations Manager or from other IT infrastructure monitoring products, or integrate a variety of monitoring tools into a unified IT management solution. Progent can also help you extend your Operations Manager 2016 environment to include resources hosted on public clouds by providing Microsoft Azure integration and Amazon AWS hybrid cloud expertise. In addition, Progent's consultants can help you migrate from SCOM 2016 to more current versions including SCOM 2019 and SCOM 2022.
- Progent's Windows Server 2022 disaster recovery experts, Windows Server 2019 high availability (HA) cluster consultants and Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy a disaster recovery solution based on Microsoft's cloud-tested failover clustering tools such as Cluster OS Rolling Upgrade, Cluster Sets for implementing and managing large fault-tolerant scale-out clusters, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, economical creation of a stretch cluster quorum arbitration point based on the Microsoft Azure cloud.
- Ubiquiti's UniFi line of Wi-Fi network devices includes indoor and outdoor WiFi 6/6E access points (APs), security gateways, and switches. Ubiquiti UniFi devices installed throughout multiple venues with any number of access points can be remotely configured and administered with free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, debugging, monitoring, and analytics. Progent can provide the skills of seasoned Wi-Fi consultants who can help your organization to assess the value of Ubiquiti’s UniFi products for your business and help you to design, deploy, administer, and troubleshoot your UniFi ecosystem. To learn more, see Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration services.
- To view news stories in which Progent's IT consultants are quoted, see Progent in the news. If you are a member of the media and would like to talk to Progent's media interface about cybersecurity or other information technology subjects, please get in touch with Darrin Johnson: Teams: darrin.johnson@progent.com. If you are facing a pressing deadline and are not able to reach Darrin quickly, please contact Progent's Technical Response Center (TRC) at
866-735-8318 . - Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE configuration experts can help your business to design, integrate, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent can provide cost-effective remote or on-premises expertise to assist you to migrate smoothly to a modern communications ecosystem that delivers fast ROI. Progent's certified Microsoft collaboration consultants can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.
More Facts
If your small business is in Fremont or anywhere in the Silicon Valley area and you need computer help, information technology outsourcing, or high-level services from a certified Progent professional, call 510-933-0400 or visit Contact Progent.
An index of content::
24-7 Consulting Private Cloud Hosting for Virtual Data Centers
Private Cloud Solutions Consult
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size company's servers in a solution that gives the highest degree of dependability and scalability and is also easy to move to another host. ProSight Virtual Hosting and management services are based on proven virtualization techniques that allow small companies with multi- platform IT systems to economize significantly on the expense of capital investments, system support, and IT administration while achieving world-class reliability and an unmatched degree of vendor flexibility.
Microsoft Skype for Business 2015 Network Engineer
Engineer Microsoft Skype for Business Presence
Microsoft Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as IP-based and public switched telephone network (PSTN) voice communication. Lync 2010 can enhance the capability of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify management via integration with Active Directory. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support services to help your company to manage and troubleshoot your existing Lync 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also help you to plan and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
24x7 Network Remote Support Services
Network Monitoring Professionals
Even if your company has a small computer services staff and a modest technology budget, your information system can still have the same high availability and performance that once needed a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified IT professionals, the latest system management products for proactive monitoring and alerts, and economical service packages such as a help desk service to keep your vital network applications and hardware up and running.
Locky ransomware hot line Professionals
ransomware removal and restore Specialists
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to halt the spread of an active ransomware attack. Call 800-462-8800
Top Quality Internet Security and Acceleration Server Support and Integration
Consultant Microsoft ISA Server
Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can assist you to plan, deploy, and manage a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that provides the firewall security, speed and manageability that your business requires.
Small Business Computer Network Specialist
Small Office Migration Consultant
Progent provides the services of Microsoft and Cisco-Premier IT consulting professionals to offer customers economical ways to help businesses optimize the value of Microsoft and Cisco technology. For environments that range from remote offices to nationwide enterprises, Progent's network engineers can show you how to enhance your information system's e-mail architecture, protection, reliability, performance, and network management.
Aironet 700 Access Point Technical Support
Aironet 3800 Access Point Specialist
Progent's certified wireless consulting experts can assist organizations of any size to design, implement, administer and troubleshoot Cisco Aironet wireless AP environments to achieve the throughput, range, density, scale, security and manageability needed for transparent access between Wi-Fi and wired networks. Progent offers efficient remote and onsite support for both legacy and new-generation 802.11ac Aironet wireless access points and Progent can assist you plan and maintain deployments of indoor and outdoor Aironet access points.
At Home Workers Security Engineer
IT Consultants At Home Employees Security
Progent can help small and mid-size companies to configure security protection solutions and deliver response services needed to support offsite workers.
Telecommuter Services Support
Remote Workforce Technology Consulting Services
Progent has 20 years of background assisting small and medium-size businesses to design, implement, tune, manage, and troubleshoot IT networks that incorporate telecommuters.
Solaris Services
Specialist Solaris
Progent's Sun Solaris platform support services offer small and mid-size companies and software developers assistance with administering and maintaining Solaris systems that operate with Microsoft-based networks. Progent offers your business access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad array of experience provides you with an easy one-stop consulting firm to help you create and maintain a secure and reliable cross-platform network and communications infrastructure that allows Sun Solaris and Microsoft coexistence by combining Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
CISSP Certified Expert Professionals Monitoring and Reporting
System Center Operations Manager Specialist
Remote continuous monitoring, proactive alarms, and periodic analytical reporting are vital to maintaining the proper operation of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management technology has progressed so far that companies of all sizes can get a degree of network stability that was once limited to large enterprises. Progent offers several Remote Monitoring and Management (RMM) options available as low-cost service packages created to assist your company to detect and resolve a most network problems before they get big enough to impact your business.
64-bit Computing Specialists
64-bit Computing Specialist
Progent's Microsoft-premier engineers can assist you to enhance your workstations from 32 to 64 bits. Progent can help you to understand the risks and benefits of upgrading to 64-bit desktop computing, plan an efficient migration process that reduces operational interruptions, and provide inexpensive, professional remote support to aid your company to configure 64-bit PC desktop software and applications on your current computers.
High Availability Virtual Office Positions
Virtual Office network Microsoft Consultant Subcontractor Jobs
Progent's productive atmosphere will make you a more capable consulting professional by improving your technical knowledge and increasing the satisfaction of your clients. Progent delivers this commitment by attracting the top professional talent for you to work with, offering a state-of-the-art network and communications infrastructure, using specialized software tools to enable the maximum level of support, and by optimizing proven operational models for attracting and keeping clients.
Palo Alto Networks PA-7000 Series Firewalls Security Company
Palo Alto Networks VPN Security Firm
Progent's Palo Alto Networks firewall experts can help you select, deploy, and manage Palo Alto Networks firewalls to create a modern security environment that extends across your data center and cloud assets and protects any user at any location with any endpoint device.
Lync Server 2013 security Consultant
Lync Server 2013 conference bridges Engineers
Lync 2013, now called Skype for Business, allows businesses of all sizes to create a manageable and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing model with instant messaging (IM), presence, audio/video and web meetings with application sharing, as well as IP and PSTN calling enabled for a wide range of desktop and mobile endpoints. Progent's Microsoft-certified Lync 2013 experts and network integrators can help your company to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-based (via Lync Online) or hybrid model appropriate for your current and future plans, implement Lync 2013 so as to speed up your ROI, and provide custom online and onsite training to your IT staff and users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync 2013 with popular Microsoft Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
ProSight Network Management Outsourcing Consult
Small Business Network Management Outsourcing Professionals
Progent's ProSight family of managed IT services are geared to provide businesses who maintain small internal network support teams with affordable access to world-class management platforms and technical experts. Advantages of Progent's ProSight line of managed IT services include fixed network maintenance costs, smart automation of routine management tasks, ongoing absorption of new technology, smooth transition from legacy technology to current solutions, close fit between computer technology with strategic objectives, access to veteran network consultants, and allowing management to concentrate on business issues instead of fast-evolving information technology.
Windows 7 Backup and Restore Consultant
Microsoft Windows 7 Consultancy
Progent's Microsoft certified engineers can assist your company to test
Mac Disaster Recovery Support Outsourcing
macOS and Cisco ASA Firewalls Network Consultant
Progent's CISM-certified security staff can help you protect your Mac environment through professional support offerings such as performing security audits, recovery from virus and worm penetrations, setting up firewalls, integrating safe off-site and mobile connectivity, installing automated software for defense against viruses, spam, and malware, and developing a comprehensive security strategy appropriate for the specific objectives of your business network.
Comprehensive Event Management Support and Help
24-Hour Remote Monitoring and Reporting Consultant Services
Small to middle size companies can now enjoy all the advantages of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco certified IT support professionals. With Progent's affordably priced IT support packages, mid-size businesses can choose a basic co-sourcing service program built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager to offer small company networks enterprise-class reliability, protection and performance.
Cisco Certified Expert Co-managed Help Desk Costs Computer Engineer
Consultant Services Call Desk Sharing Costs
Progent's Help Desk outsourcing and co-sourcing services help companies to save money and increase productivity.
SQL Server Analysis Services IT Consultants
Online Support SQL Server 2014 and Hyper-V
SQL Server 2014 incorporates significant enhancements in key areas such as performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that operates transparently across all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and on-premises services that include system design, deployment, administration, troubleshooting, and software development expertise to enable businesses of any size to achieve maximum business value from their SQL Server 2014 deployment.
Auditing SonicWall Firewall
Cybersecurity Team SonicWall NSA 5650 Firewall
Progent's SonicWall firewall experts can show you how to integrate, manage, and update SonicWall firewall/VPN products including the newer SonicWall TZ and NSa families of appliances and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end network protection solution and design security into your business practices.
Online Support Services Microsoft Exchange 2003 Upgrade
Exchange Server 2003 IT Services
Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity disruption, reduces ongoing support requirements, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-location upgrades, Progent offers the background to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and consulting offerings include expertise with the integration of third-party add-ons to Exchange 2003 Server that are in keeping with your business goals.
SCCM 2016 Intune Integration Online Troubleshooting
SCCM 2016 Boundary Groups Consultant
System Center Configuration Manager 2016 automates software deployment across multiple sites, simplifies compliance settings management, keeps track of network assets, protects against company data leakage, performs network health reporting, allows secure end-user self service, and delivers a common control mechanism for managing mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud specialists can assist your organization with any aspect of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Support and Help SCCM 2012 Intune Integration
SCCM 2012 Central Administration Site Computer Consultants
Progent can help your organization to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older change management platform or help you to modify your existing SCCM 2012 environment to accommodate your evolving IT needs. In addition, Progent can assist you to build a software foundation that extracts the most value from SCCM by delivering advanced consulting support for associated Microsoft technologies including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Top Internal Security Inventory Consulting
Consultants Network Security Scan
Progent has put together two low-cost service packages intended to allow small businesses to receive an objective security evaluation from a premier security engineer. With Progent's External Network Security Inventory Scan, a security expert runs an extensive examination of your network from beyond your firewalled perimeter to uncover possible risks in the security profile you expose to the public. With Progent's Internal Security Inventory Checkup, a security engineer runs a network scan from an authorized computer within your company firewall to assess the risk to inside threats. The two security inventory packages are configured and run from a protected remote location.
SharePoint Server 2003 On-site Support
Office SharePoint Server 2003 Support and Integration
Progent's Microsoft-certified experts offer companies of any size consulting, troubleshooting, and development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web-based technology for efficiently connecting people, teams and data. SharePoint offers a common location for your employees or clients to access, organize, share and interact with relevant data, files, and applications and to interact with other people. Microsoft SharePoint enables faster and more intelligent decisions, more efficient access across teams and more economical business practices. Windows SharePoint Services join employees, customers, teams and projects with the data they've created in a manner that makes data easy to find, retrieve and apply. Progent's certified SharePoint consultants can help you to support your existing SharePoint environment or migrate to the latest version of SharePoint.
Microsoft Certified Expert Lync Server 2013 and Cisco UC Consultants
Top Lync Server 2013 Back End Server Specialists
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Lync Server 2010 for your environment and can help you to plan and carry out an installation of Microsoft Lync Server 2010 that unifies the management of Instant Messaging and Presence and increases the output of your office staff, telecommuters, and mobile workforce. Progent's consultant's can also help you to perform a smooth upgrade to Microsoft Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Lync Server with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how to run Lync Server to improve the team-computing capabilities of Microsoft Office applications, and provide training and ongoing support for Microsoft Lync Server 2010 and other Microsoft technologies.
SCCM 2016 Site Hierarchy Technical Consultant
SCCM 2016 Asset Inventory On-site Support
System Center Configuration Manager 2016 automates software provisioning and updating, streamlines compliance settings control, inventories network resources, protects against company data leakage, provides health reporting, allows safe self service, and offers a common control mechanism for managing multi-operating system ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration experts can assist your organization with any facet of designing, implementing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.
Windows Server 2022 Secured-core server Online Consulting
24/7/365 Windows Server 2022 Windows Defender ATP Onsite Technical Support
Progent's certified Windows Server 2022 experts can assist your company to design and carry out an efficient upgrade to Windows Server 2022 that features high availability and that uses an on-premises network architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with an on-prem implementation of Windows Server 2022.
Catalyst 9120AX Access Point Professionals
Catalyst 9105i Access Point Support Outsourcing
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E AP consultants offer economical remote and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
CRISC Certified Cybersecurity Firm
Consulting Services CRISC Risk and Information Systems Control
Progent can provide the guidance of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management strategy based on best practices identified by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget.
Work from Home Online Support Services
Telecommuter Services On-site Support
Progent has two decades of experience assisting small and medium-size companies to design, implement, optimize, manage, and troubleshoot computer networks that incorporate at-home workers.
Microsoft Expert Programming Companies Amazon Marketplace Web Service development training
Amazon MWS programming Programming
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can broaden their reach, reduce their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
Hermes ransomware recovery Consulting
Specialists ransomware business recovery
Progent's seasoned ransomware recovery consultants can assist your business to restore an IT network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
WatchGuard Firebox M270 Firewall Security Organizations
WatchGuard Firebox M270 Firewall Cybersecurity Team
Progent provides consulting expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall product that fits your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewall solutions.
NetDocuments Compliance Professionals
NetDocuments Document Management System Professionals
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built specifically for legal workflows. Progent offers online guidance from NetDocuments experts to help legal departments and law firms to design, configure, administer, optimize, or troubleshoot a document management system (DMS) solution powered by NetDocuments.
Intrusion Protection Systems Technology Consulting Services
VPN Security Cybersecurity Contractors
Progent provides small and mid-size organizations expert support for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and VPN security vendors including WatchGuard, Juniper Networks, and Symantec. Progent can show you how to create a comprehensive security plan and choose appropriate technologies from multiple suppliers to support your security objectives while sticking within your budget limits.
Windows 11 Autopilot Onsite Technical Support
Network Specialists Windows 11 Migration
Progent's Microsoft-certified Windows 11 consulting experts offer a range of services for Windows 11 such as cloud integration, mobile management and synchronization, at-home workforce connectivity, security and compliance, streamlined deployment, and Help Desk support services.
Private Cloud Solutions Engineers
24x7 ProSight Virtual Hosting Consulting
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size company's servers in an environment that delivers the highest degree of availability and expandability and is in addition easy to migrate to another host. ProSight Virtual Hosting services are built upon mature virtualization platforms that enable small businesses with multi- platform environments to economize significantly on the costs of capital investments, infrastructure support, and network administration while achieving enterprise-class reliability and an unprecedented level of vendor independence.
Microsoft 365 AD FS Specialists
Outlook autodiscover IT Services
Microsoft supports seamless hybrid ecosystems that integrate Microsoft 365 and on-premises Exchange deployments. This permits you to have some mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is completed on time and on budget.
Remote Troubleshooting Monitoring and Reporting
Monitoring and Reporting Technology Consulting
Medium-size companies can enjoy all the advantages of Operations Manager and have quick availability of Progent's Microsoft and Cisco Certified IT consulting professionals. Thanks to Progent's economically priced IT support programs, medium-size businesses can select a basic co-sourcing package built around Operations Manager 2007 with server monitoring, automated warnings, comprehensive reporting, Help Desk Call Center, and remote troubleshooting. For companies with line-of-business applications who need non-stop networking, Progent offers a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to provide medium-size company networks enterprise-class availability, protection and performance.
Largest IT asset documentation management Technology Professional
infrastructure documentation management Consultant
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and safeguard information about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save up to half of the time wasted trying to find vital information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you're making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it.
Exchange 2013 Management Setup and Support
Remote Technical Support Microsoft Exchange 2013
Exchange 2013 includes major enhancements to the functionality of Exchange Server 2010 and introduces powerful innovations plus a revamped architecture. These improvements affect key IT areas including ease of administration, high availability (HA), compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you evaluate the possible advantages of upgrading to Exchange 2013, design a cost-effective test and deployment strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online support and management services for Microsoft Exchange 2013.
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