Onsite Service Available in Fremont, Newark, Milpitas

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services

Progent's experts can deliver a broad array of engineering and technical support help for computer systems powered by any combination of Windows, Cisco, Apple Mac, or Linux/UNIX platforms. Services offered to small organizations in the city of Fremont by Progent's staff of Microsoft engineering professionals include:

  • Progent's Cisco Jabber consultants offer remote or on-premises support to help businesses of any size to plan, implement, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide in-depth expertise for the products, technologies and services that go into building a cohesive Cisco Jabber solution including Cisco network appliancesand management software, Microsoft 365 applications, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP trunking, WiFi systems, security and compliance, cloud integration, telepresence systems, PBX products, business continuity, and other pieces of a modern collaboration solution.

  • System Center 2016 Operations Manager helps to ensure consistent performance and dependable uptime for critical workloads by offering centralized, mixed-platform tracking of physical and virtual infrastructure deployed across on-premises systems and cloud environments. Progent's SCOM consulting group offers world-class online and onsite support to assist organizations of any size to design, integrate, tune, enhance and troubleshoot Operations Manager 2016 solutions. Progent's SCOM 2016 consultants can help you to move to Operations Manager 2016 from earlier versions of Operations Manager or from other IT infrastructure monitoring platforms, or integrate a variety of monitoring systems into a cohesive infrastructure management solution. Progent can also help you expand your SCOM 2016 environment to incorporate resources based in public clouds by delivering Azure consulting and Amazon AWS hybrid cloud expertise. In addition, Progent's consultants can help you migrate from SCOM 2016 to more recent versions including SCOM 2019 and SCOM 2022.

  • Progent's Cisco-certified CCIE network engineers can provide advanced online and on-premises consulting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for applications that range from small or midsize organizations and campus networks to enterprise data centers and ISPs. Progent can assist you to implement Cisco's quickly improving switch solutions to realize the speed, expandability, resilience, virtualization, data protection and ease of management demanded by your business. To learn about Progent's consulting and support for Cisco's market-leading family of Catalyst switches, refer to Cisco Catalyst switch consulting and support services. For information about Progent's consulting and support for Cisco's Nexus line of switches, see Nexus switch consulting services. For details about Progent's support services for Cisco Meraki switches, see Cisco Meraki switches integration.

  • Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to help organizations of all sizes to plan and carry out a smooth deployment of Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid model. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters. Also, Progent's Windows Server 2022 migration consultants and Windows Server 2019 migration experts can help you to design and implement a smooth migration from Windows Server 2016 to a modern release of Microsoft Windows Server.

  • Progent can help your organization in any phase of your migration to Exchange Server 2019 such as configuring Windows Server 2019 Core as a host for Exchange; designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook. To learn more, see Progent's MS Exchange 2019 Server integration services.

  • Global Information Assurance Certification (GIAC) was established in 1999 to certify the skill of computer security professionals. GIAC certifications are recognized by businesses and government organizations throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer expertise with all of the network security services addressed within GIAC certification such as auditing infrastructure vulnerability, incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.

  • Microsoft Windows Server 2022 expands on the technology behind Microsoft Windows Server 2019 and related products to provide improvements in critical areas that include multi-layer security, native support in Azure for major Windows Server applications, unified administration for hybrid datacenter and multi-cloud environments, plus greater availability for Azure-hosted virtual machines. Progent's certified Windows Server 2022 experts can help you to plan and implement an efficient move to Windows Server 2022 using your existing network architecture or an updated on-prem, cloud-hosted, or hybrid environment. Progent's experts can assist your company to evaluate the strategic benefits of migrating to Windows Server 2022 and can show you how to deploy Microsoft Windows Server 2022's innovative technologies like zero-downtime Hotpatching, DNS-over-HTTPS security, and Storage bus cache for standalone servers. For details, see Windows Server 2022 planning and integration expertise.

  • Progent can help small and mid-size organizations to install efficient remote endpoint management systems for administering endpoints operated by an offsite workforce. To find out about ways Progent's consultants can assist your organization to manage and monitor the remote endpoints of your teleworkers, visit solutions for managing and monitoring the remote endpoints of your at-home workforce.

    More Facts

If your small business is in Fremont or anywhere in the Silicon Valley area and you are looking for technical help, IT outsourcing, or advanced expertise from a certified Progent engineer, call 510-933-0400 or visit Contact Progent.

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    Co-managed Service Desk Remote Support

    Progent's Microsoft certified Consultants offer several ways to help mid-size and large companies develop an efficient and successful in-house Network Support Help Desk. Progent's consulting services include Return on Investment evaluation, process analysis and enhancement, management reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help organizations analyze the various high-quality Help Desk software packages available and decide which products might be too costly, miss key capabilities, or align badly with your company's corporate culture. Progent also offers short-term staffing for organizations who need to augment their in-house Help Desk team for special projects or to substitute for vacationing or indisposed workers.

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    Progent's UNIX family support experts provide small businesses and software developers support for managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide range of experience offers you an easy one-stop consulting firm to show you how to build and maintain a protected and reliable cross-platform connectivity and communications solution that allows UNIX and Microsoft coexistence by integrating MS Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates advanced remote monitoring and management techniques to help keep your IT system operating efficiently by tracking the state of vital assets that power your IT network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT management personnel and your assigned Progent consultant so that all potential problems can be resolved before they can disrupt your business.

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    Dynamics GP accounting offers analysis and reporting capabilities that let you monitor all operations, revenues and expenses, and sales patterns with built-in drill-down, query, and reporting functions. Progent's Dynamics GP reporting consulting expertise can help you design reports that allow you to analyze your business more thoroughly, converting uncooked data into valuable management information. Progent can improve your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to offer specialized business application development and web commerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains.

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    Progent's Ekahau-certified Wi-Fi consultants can help your business to plan, deploy, optimize, manage and troubleshoot a Wi-Fi network adapted to your environment. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF analysis.

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    Progent's seasoned solution designers and programmers can assist your business to build enhancements to Microsoft GP that address the unique needs of your business while retaining the advantages of Windows integration. Progent can also provide expertise with a range of software development technologies that can be used to create integrations with Microsoft Dynamics GP. These integration tools include Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.

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    Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the progress of an ongoing ransomware breach. Call 800-462-8800

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    SQL Server 2014 includes significant improvements in key areas including performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and onsite services such as planning, deployment, management, troubleshooting, and application development expertise to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 investment.

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    Progent's Wireless Consulting Services offer a fast, economical option for businesses of all sizes to integrate, manage and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    Progent can help your business to understand the many subscription options available with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also help your business to create and manage hybrid ecosystems that transparently integrate on-premises and cloud resources.

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    Progent's Data Center professionals can show you how to select high availability data centers that match the specific requirements of your company. High availability co-location sites are especially appealing to small organizations due to of their affordability and simplified logistics compared to taking a do-it-yourself approach. Trying to create an on-site data center that offers even a minimum degree of fault tolerance is financially prohibitive for most small organizations. Progent can help you reap all the advantages of non-stop data centers and 24x7 colo sites by offering a complete range of engineering and support services.

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    Progent can provide affordable remote assistance to help your business to plan, configure, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for short-term jobs to help you through specific technical roadblocks or long-term engagements to help you finish business-critical projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you build or support a resilient, secure and scalable network infrastructure that is best suited to your mode of computing. Progent also offers online and on-premises training to help manage and use your iPhones and iPads in a secure, collaborative ecosystem that maximizes the strategic value of your IT network.

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    Cisco's wireless VoIP phones are hardened wireless devices designed for workers who are on the move within campus, hospitality, retail or other venues where management requires user endpoints that provide more administrative control, data security and ruggedness than is possible with the Bring-Your-Own-Device style of mobile collaboration. Integration of Cisco's wireless VoIP phones usually demands that IT teams set up and fine tune numerous components of your Wi-Fi environment including access points, switches, Cisco wireless LAN controllers, and network management tools. Progent's certified consultants can provide remote and on-premises support to help your organization create and administer a Cisco wireless IP phone deployment by delivering services that can range from debugging the set up of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.

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  • Outsourcing Catalyst 3650 Switch
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    With the Catalyst line of switches for small and mid-size companies, Cisco enables companies to gain all the advantages of bringing smart traffic control into their networks. Cisco's switch product line allows you to deploy capabilities to make your network infrastructure sufficiently robust to accommodate real-time requirements, scalable to facilitate growth, secure enough to guard restricted data, and capable of prioritizing and controlling all traffic to streamline system operations. Progent's CCIE certified consultants can show you how to select and integrate Cisco switches appropriate for your business. Also, Progent's CISM certified security specialists can show you how to develop a strategic security policy and configure Catalyst switches so they powerfully support your security policies. Catalyst switches that Progent supports include the Cisco Catalyst 2940 switches, Catalyst 3560 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 switches.

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    Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development environment and are able to create or enhance .NET applications rapidly and at low cost.

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    Progent's UNIX family support services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you a convenient single source to help you create and maintain a secure and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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