Onsite Service Available in Fremont, Newark, Milpitas

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services

Progent's certified professionals can provide a wide array of consulting and support assistance for IT environments based on any mix of Microsoft, Cisco, Apple, and Linux/UNIX platforms. Support services offered to small organizations in the Fremont area by Progent's staff of Microsoft consulting professionals include:

  • For enterprise project management assistance, Progent can provide the services of senior information technology experts with years of background as technology project managers for program development, business systems deployment, and business process re-engineering working with organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven project managers can provide world-class management expertise to help enterprise customers to adhere to leading practices to make sure development or deployment projects are successfully completed on schedule and on budget.

  • Progent's certified Microsoft Project consultants offer comprehensive remote and on-premises support for Project Server and Project Online and for Microsoft products that integrate closely with Project and Project Online. Consulting support services provided by Progent include Microsoft Project Server planning and support, SharePoint Server 2019 design and configuration, SharePoint 2016 migration consulting and application development, Microsoft SQL Server 2019 integration and development, Microsoft SQL Server 2017 integration and development, SQL Server 2016 integration and development, Exchange Server 2019 maintenance, Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 integration, Excel and Microsoft 365 Excel application support, plus Office PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE network consultants to help you to optimize your infrastructure to support local, branch office, home-based, and mobile workers so that they can use Project Server to collaborate securely and efficiently. Progent's security experts can help you to plan and enforce security policies that protect important business information without disrupting the productive exchange of legitimate data.

  • Progent can provide affordable access to an Oracle certified consultant for Oracle database administration support or an Oracle software programmer. Progent can help you to create efficient mechanisms for key Oracle database administration tasks such as database tuning, backup and restore processes, and database protection, or train your IT staff to follow industry best practices for streamlining major management tasks. Progent can in addition provide the support of a PL/SQL programmer to assist your company to build, tune, enhance, or port Oracle-based applications that can range from forms to database-powered web sites. Progent has skill using Oracle SQL Developer, SQL *Plus, and JDeveloper and can also help you to tune current SQL code using Oracle's SQL Access Advisor.

  • NetDocuments is a cloud-based document management system built specifically for legal workflows. Progent offers access to NetDocuments specialists who can deliver expert guidance to help your organization to design, deploy, manage, tune, or troubleshoot a DMS solution powered by NetDocs. For details about Progent's consulting support for NetDocuments, see NetDocs DMS consulting services.

  • If your network incorporates Cisco routers, you could be using an outdated version of Cisco IOS, the control software powering virtually all Cisco router as well as current Cisco switches. Cisco often offers updates to IOS to correct problems, shore up security gaps, or add functionality. However, upgrading IOS or other Cisco operating systems can be a challenge, depending on your Cisco equipment and your system environment. As an example, there could be limitations of internal Flash storage that might cause a new OS version to execute improperly. Progent's Cisco CCIE-certified consultants can provide a broad selection of services associated with upgrading Cisco IOS or any Cisco control software like IOS XR, CallManager or Unified Communications Manager. Progent can run inventories of your router software, propose sensible upgrades, provision Cisco appliances, transfer software images/, configure and verify your new software, optimize throughput, troubleshoot issues, and train your network support staff how to get the benefits of all significant new features.

  • Progent's experts can assist small and medium-size businesses to configure and debug conferencing technology to allow their remote workforce to collaborate securely and effectively with fellow workers and clients. To find out about ways Progent's experts can help organizations to integrate and maintain conferencing technology for a remote workforce, go to teleconferencing support services for teleworkers.

  • Progent can help small and mid-size organizations to provision their home-based workers with safe and efficient access to public cloud services. To learn about ways Progent can assist companies to set up resilient Cloud connnections for their telecommuters, refer to cloud consulting services for teleworkers.

  • Progent's data loss prevention (DLP) consultants and data leakage protection consultants can assist you to configure Progent's ProSight Email Guard Security Gateway to enforce your content policies for scanning the content of outbound email messages and attachments and preventing the transmission of sensitive or unauthorized data or spam-like messages. ProSight Email Guard's email content filtering solutions can also help organizations avoid being blacklisted and keep compliant with industry security standards and government requirements like HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Find out about Progent's entire ProSight line of value-priced network management outsourcing services for small and medium-size organizations

  • Progent's Microsoft-certified System Center 2012 Operations Manager consulting experts have extensive experience planning, implementing, optimizing and troubleshooting System Center Operations Manager solutions and can provide companies of all sizes expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to maintain your current SCOM environment and resolve serious issues detected by System Center 2012 Operations Manager. Progent also offers Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services to help your organization to migrate cost-effectively from Operations Manager 2016 to SCOM 2016. In addition, Progent can help you migrate to more modern versions of SCOM including SCOM 2019 and SCOM 2022.

  • ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management technology to keep your network operating at peak levels by checking the health of critical computers that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT staff and your Progent consultant so any looming issues can be addressed before they can impact productivity. Read about the complete ProSight line of low-cost network monitoring and management services for small and mid-size businesses.

  • Progent's Microsoft-certified consultants can provide remote or onsite expertise to help organizations of all sizes to design, implement, administer, and repair a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's System Center 2012 Data Protection Manager consultants can help you to migrate from earlier releases of Data Protection Manager or from another backup platform, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Progent offers as-needed help for resolving especially challenging problems, or full project management support. In addition, Progent's System Center Data Protection Manager 2016 migration experts can help you to plan and implement a smooth migration from DPM 2012 to SCDPM 2016 so you can take advantage of integration with Windows Server 2016.

  • Fortinet next-generation firewalls (NGFWs) are leaders in delivering best-in-class performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can help your business to deploy your Fortinet security appliances to safeguard all your digital assets at the network perimeter, within the data center, at branches, and at the cloud edge. To find out more, visit Fortinet FortiGate firewall consultants.

  • Progent's Juniper Networks-authorized network consultants can assist you to plan and deploy Juniper Firewall and VPN platforms, enhance and troubleshoot your infrastructure, and upgrade efficiently from discontinued products to the latest versions. Progent's Junos OS consultants offer support for Juniper's flagship network control software to help you to simplify the management and strengthen the security of your Juniper VPN devices and firewalls. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software platformS and can assist organizations manage environments that include a mix of Juniper's software platforms.

    More Facts

If your small business is in Fremont or anywhere in the Silicon Valley area and you require computer support, IT outsourcing, or top-level services from a Progent engineer, call 510-933-0400 or visit Contact Progent.

An index of content::

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    Progent can provide expert help for each step of your Microsoft Exchange 2010 migration with services that include end-to-end project management services, site analysis, project planning, specification of all new software and equipment required, suggested sourcing, system testing at client site or at Progent's testing lab, managing transitional coexistence of Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the old servers, and webinar training for client's support staff and users.

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    Jabber and SIP IT Consulting

    Progent's Cisco Jabber consultants can provide remote or onsite expertise to assist businesses of all sizes to plan, deploy, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for the technologies that make up creating a cohesive Cisco Jabber collaboration solution such as Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP interfaces, WiFi systems, security and compliance, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other components of a cohesive collaboration solution.

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  • Expert Microsoft Certified Support and Integration Windows 2016 Disaster Recovery
    Windows Server 2016 Disaster Recovery Setup and Support

    Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting to help businesses of any size to plan and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help your company to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.

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  • MS CRM Outsourcing
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    Microsoft Dynamics Customer Relationship Management helps mid-market companies build positive customer interactions. Built-in Sales and Customer Service components allow in-house staff to share data to help improve selling success and offer steady, efficient customer service. Progent can configure the most sensible network environment, including local and offsite wireless access, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can show you how to combine Microsoft CRM with your sales or customer support data.

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  • Top Aironet Wireless AP Configuration
    Aironet 1500 Access Point Support and Setup

    Progent's Cisco CCIE-certified wireless infrastructure experts can provide remote or on-premises integration and troubleshooting support to help your organization to plan, implement, update, optimize, manage and troubleshoot Aironet Wi-Fi AP environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create an enterprise-wide connectivity solution that is simple to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet wireless access points to work with your unique workplace layout, building structure, and expected workloads.

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  • Best System Repair Exchange Server 2013 Newark, CA Silicon Valley, United States Network Engineer Exchange 2019

  • Work at Home Collaboration Support and Help
    Offsite Workers Collaboration Technical Support

    Progent can help small and mid-size businesses to implement collaborative technology to enable their at-home workers to engage in positive teamwork with fellow workers and other stakeholders.

  • BlackBerry Desktop Manager Consultant Services Support and Integration BlackBerry Synchronization
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  • Emergency SharePoint Portal Server 2003 Configuration
    Network Consultant SharePoint Server 2003

    Progent's Microsoft-authorized consultants can show you how to evaluate the business justification for deploying SharePoint Portal Server 2007, advise you on the most appropriate version of Microsoft SharePoint Server for your application, provide setup and deployment expertise, help you to install Microsoft SQL Server as a supporting database manager, improve your network infrastructure, integrate your off-the-shelf and customized application programs to operate with Microsoft SharePoint 2007, develop a company-wide security strategy that incorporates portal solutions, and provide maintenance and Help Desk support.

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    Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all billed services. Unlike many freelance consultants or local service firms who provide scant documentation or details of services done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service reports sent by every consultant to each client. The discipline of documenting and organizing support activity results in more efficient support and eliminates a variety of typical problems such as when a support customer is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.

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    Progent's expert support team can show you how to define and implement a smooth in-place Exchange Server 2007 upgrade strategy that minimizes network downtime, simplifies ongoing support demands, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-site migrations, Progent has the background to finish your project rapidly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and design services include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server that are in keeping with your business goals.

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    important characteristics of Dynamics GP/Great Plains software include a modular structure that lets you buy just the components you need, a standards-based architecture built on Microsoft technologies to safeguard your investment and offer a highly interconnected environment, enhanced reporting services that permit you to track all operations, revenues and expenses and sales patterns, compatibility with Microsoft Office to speed access to corporate data, the capability to process data from virtually any database or desktop application into Microsoft GP, plus an open design that makes it possible to create custom programs. Progent can help you set up and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can provide experienced GP/Great Plains support professionals to help you convert the powerful features of Dynamics GP/Great Plains accounting into a high-value business management solution.

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    Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, enhancing and troubleshooting Microsoft SCOM environments and can provide companies of all sizes advanced remote or onsite consulting support for SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that provides the responsiveness and availability required to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs based on best practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or on-premises troubleshooting to help you to fix serious issues detected by Microsoft SCOM 2012.

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    Progent's ProSight Email Guard uses the technology of top information security companies to provide web-based control and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, DLP, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.

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    Progent's Microsoft-certified consultants offer budget-friendly online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can provide full-service project management to help you design and execute a smooth migration from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.

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    The clustering feature set incorporated into the high-end editions of MS Windows Server 2008 has been radically redesigned to streamline the deployment, setup, and management of clusters that provide greater levels of network dependability, protection, efficiency, and flexibility. New or improved features include cluster Validation, easier configuration and installation, improved cluster administration, redesigned cluster infrastructure for increased availability, better protection and quorum structure, minimization of failure points, more disk and memory capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help you evaluate the business benefits of failover clusters, design and implement an installation, train your IT personnel to administer your failover clusters, provide continuing consulting and support services, and produce and test a business continuity procedure.

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    Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progent's Microsoft Premier IT support professionals. With Progent's affordably priced network service programs, small and midsize businesses can select a basic System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small business networks enterprise-class reliability, protection, and productivity.

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    Microsoft Dynamics GP accounting offers analytics and reporting capabilities that let you monitor all business processes, sales and spending, and sales trends with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting support expertise can help you create reports that let you understand your business more thoroughly, turning raw data into valuable business information. Progent is able to enhance your reporting and analytics by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to offer specialized line-of-business software development and web commerce applications that work seamlessly with Dynamics GP.

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    The Help Desk service delivery structure adopted by Progent's Technical Response Center offers small and midsize companies an efficient alternative to reliance on freelance service individuals by offering extensive expertise shared by multiple support groups, optional 24x7 access to urgent assistance, fast escalation to top-level engineers for solving even the most complex problems, service consistency and dependability, prompt follow through overseen by seasoned service administrators, a choice of easy-to-use techniques for initiating support jobs, and a high level of progress visibility made possible by ticket updates and accessible through a web-based portal.

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    Progent's Cisco CCIE-certified SIP integration experts can help you to plan, integrate, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-connected SIP trunks and can provide cost-effective remote or onsite expertise to assist companies to migrate efficiently to a productive unified communications network that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can assist you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync Server for access to a SIP PSTN trunk.

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    ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the state of vital assets that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent consultant so any looming issues can be addressed before they have a chance to disrupt productivity.

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