San Francisco East Bay
Hayward, San Lorenzo, Castro Valley
Network Consulting Experts
Technical Services and Expertise
Onsite Service Available in Hayward, San Leandro, Union City , San Lorenzo , Castro Valley
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | Fremont Executive Suites Newark, CA 94560 United States |
(510) 933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 United States |
(510) 300-1400 | Hayward Network Support Services |
| Morgan Hill | 18525 Sutter Blvd Morgan Hill, CA 95037 United States |
(408) 645-8400 | Morgan Hill Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 United States |
(510) 899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 United States |
(650) 543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 United States |
(925) 621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 United States |
(415) 321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 United States |
(408) 240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 United States |
(650) 931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 United States |
(925) 362-2400 | Walnut Creek Network Support Services |
Progent's experts knows how to deliver a broad array of engineering and support help for information networks based on any mix of Windows, Cisco, Apple macOS and OS X, or Linux technologies. Services available to small companies in the Hayward neighborhood by Progent's staff of seasoned consulting professionals include:
- Progent's certified Excel and Microsoft 365 Excel consultants offer a broad variety of remote services to help your organization to design, develop, pilot test, deploy, manage, and debug business applications powered by any version of Microsoft Excel, including Excel Online and Microsoft 365 Excel. Progent can help you to upgrade your legacy Excel solutions to the newest versions of Excel, integrate Excel with Apple iOS and Google Android mobile devices, and resolve compatibility issues between different versions of Office Excel. Progent offers as-needed help to clients looking for a fast solution to a stubborn issue related to Office Excel and Progent can also provide full project management support for upgrading or developing mission-critical applications based on Office Excel. Progent's affordable online training for Excel can be customized to meet the needs of individual users or teams.
- Software update management entails installing software updates to operating systems and applications, physical and virtual servers and endpoint devices, peripherals like printers and scanners, network infrastructure appliances such as routers and wireless access points, and Internet-of-Things devices such as alarms and robotics. Timely and correctly managed updating maximizes cybersecurity, compliance, availability, and functionality. Sporadic software update management can result in security gaps, compatibility issues, sluggish or inconsistent performance, unnecessary offline stretches, or loss of important features. Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and affordable solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your dynamic IT network. For details, visit Progent's software update management services.
- Progent's Microsoft certified Windows 7 upgrade engineers can help you to administer and maintain Windows 7 PCs. Progent's consultants can also help you to evaluate the likely business benefits of adopting Windows 8.1 or Windows 10. If it fits your business to migrate, Progent's Windows 8 upgrade engineers and Windows 10 deployment consultants can help your IT organization to plan and execute a smooth upgrade to a current version of Windows.
- Progent's Microsoft Access consulting experts can provide affordable remote support for all releases of Microsoft Office Access including desktop and browser-based versions and can provide advanced assistance for application programming, database migration, performance optimization, BI reporting, and troubleshooting. Progent also can provide tailored online classes for Office Access application programming and database administration.
- Progent's easy per-minute billing model requires no complicated contracts, retainers or hidden fees. Many competitors have minimum billable time or other additional charges that increase service. For remote support during regular business hours, you only pay for the time spent working on your issue. If it only requires ten minutes to fix your problem, then you only pay for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you pay exclusively for the time when Progent's consultant is actually on-site working on your issues. Just Progent's competitive per-minute rate. For emergency same-day on-site service calls, you might be charged for our engineer’s travel time, but never an increased emergency rate. Since Progent maintains a large pool of consultants located within the entire service territory, an available engineer is typically close by to assist. Progent can also offer onsite service to the majority of zip codes in the United States within one business day of receiving a support request. Progent's online support group has delivered assistance to small companies in every state (See Progent's customer testimonials.)
- Progent’s Help Desk Co-management services allow your business to share the load for Help Desk services transparently between your IT team and Progent's roster of certified technical support engineers and subject matter experts (SMEs). Progent’s Help Desk sharing service is an advanced service desk solution built around the top professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting. For more information, refer to Progent’s Help Desk Co-management services.
- Progent offers the expertise of Microsoft-certified SQL Server 2012 consultants as well as seasoned database application programmers, DBAs, project management experts, network infrastructure architects, business continuity specialists, and data security consultants to assist you to manage Microsoft SQL Server 2012 or carry out a smooth upgrade to Microsoft SQL Server 2016.
- Progent can help small and mid-size companies to design, configure, verify and manage backup/restore systems needed to support a remote workforce. For details about Progent's backup expertise for an at-home workforce, go to data protection consulting services for teleworkers.
- Progent uses a team approach to problem escalation, making it efficient to resolve even the most difficult network issues that can appear occasionally. By leveraging hundreds of consulting-years of background from Progent's Microsoft and Cisco-certified technical team members, Progent can rapidly and affordably solve networking problems that would stymie ordinary IT support companies. Working with thousands of clients on installation and troubleshooting jobs every year provides Progent a well-grounded perspective on what approaches succeed and which do not in solving network problems.
- Progent's CISSP certified security staff and CISM certified security staff can help your company to protect your Mac network through professional services such as running complete security assessments, cleanup after virus attacks, setting up firewalls, implementing safe mobile connectivity, deploying advanced software for defense against viruses, spam, and directory harvest attacks, and designing a comprehensive security strategy appropriate for your enterprise and network environment.
- Progent's Microsoft Project experts offer comprehensive online and on-premises support services for Project Server and Project Online as well as for Microsoft platforms that work closely with Project and Project Online. Services offered by Progent include Project Server and Project Professional planning and support, SharePoint 2013 migration consulting and development, SharePoint 2010 design and deployment, Microsoft SQL Server 2016 migration, Microsoft SQL Server 2014 integration, Microsoft SQL Server 2012 management, Microsoft Exchange Server 2016 migration, Exchange 2013 integration, Exchange Server 2010 management, Excel and Microsoft 365 Excel application support, plus Office PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE network engineers to help you to optimize your infrastructure to support local, branch, home-based, and mobile users so that they can utilize Microsoft Project Server to collaborate securely and productively. Progent's security consultants can assist you to adopt and enforce security policies that safeguard sensitive project data without interfering with the efficient exchange of authorized information.
- Although the Microsoft Small Business Server (SBS) product line is no longer offered by Microsoft, this software bundle remains in wide use. Progent provides a range of Microsoft SBS consulting services for all versions of the product. In addition, Progent's Windows Server 2012 R2 Essentials consulting experts can assist your organization to evaluate the possible benefits of moving from a locally hosted environment powered by Small Business Server version 2011 or earlier to a hybrid onsite/cloud network by carrying out a migration to Windows Server 2012 R2 Essentials and to Microsoft's cloud-hosted application software. Regardless whether your servers and applications are hosted on a local datacenter, in the cloud, or across a hybrid mix of both, Progent offers full-service consulting, troubleshooting, and application development services for Microsoft's strategic platforms including Windows Server, Exchange, SharePoint, and SQL Server.
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- The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-premier CCIE network experts can help your company to maintain your existing PIX or ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite support for ASA 5500-X firewalls with Firepower Services and can assist your business to design, configure, tune, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
More Facts
If your small business is in the San Francisco East Bay area and you need computer assistance, IT outsourcing, or top-level services from a Microsoft or Cisco certified engineer, call 510-300-1400 or visit Contact Progent.
An index of content::
Computer Network Specialist Cisco Remote Access
Cisco Architecture Outsource
Progent's Cisco certified networking experts have extensive background assisting Internet Service Providers to architect, deploy, manage, optimize, and debug high-availability, scalable connectivity solutions suitable for public networks.
ProSight certificate expiration management Consulting Services
SSL management Consultant
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and organizing your network documentation, you can eliminate as much as half of the time wasted looking for critical information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you’re planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it.
Help and Support Apple Macintosh
iPad 3 Computer Consultants
Progent's experts can provide Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Microsoft Entourage and email expertise, network protection services, and one-on-one training. Progent can assist clients to upgrade to macOS from OS X or other earlier versions of Mac OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent can also help you with Apple iPhone support and Apple iPad management, or migrating to Apple's iCloud services. For business environments based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of designing, integrating and maintaining a network environment that is available, safe, fast and aligned with your company's business goals.
Microsoft Exchange Server 2016 Upgrade Planning Online Help
Exchange Server 2016 Upgrade Network Consulting
Progent can help you in any and all facets of your migration to Microsoft Exchange Server 2016 including planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Telecommuter Computer Consultants
24/7 Teleworker Specialists
Progent has 20 years of background helping small and medium-size organizations to plan, implement, optimize, manage, and debug computer networks that support an at-home workforce.
Planning Phase: Design and Architecture Proposals Small Business Computer Consulting Firm
Consultancy Enterprise Services Project Methodology
In conducting consulting projects for corporate clients, Progent uses a structured methodology driven by specified milestones so as to meet financial, scheduling and technical goals while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management standards based on the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, test models, design tuning, and professional implementation. All phases are documented to make available a detailed summary of IT services delivered and to help in downstream network maintenance.
Professionals Windows Applications on Apple Mac
Windows Applications on Apple Mac IT Consulting
For businesses that have a combination of Mac and Microsoft Windows computers, there exist two popular alternatives for running Microsoft Windows-dependent software on a Mac: remote access to an actual Windows computer or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect a Mac to a remote Microsoft Windows-powered computer to use Microsoft Windows programs and access system resources. Virtual PC for Apple Mac simulates Windows on a Mac computer so you are able to run Microsoft Windows applications locally. Progent's Mac technology consultants can help your business to manage these solutions for using Windows programs on your Macs and can in addition help your business to evaluate and install other products for Microsoft Windows PC simulation.
Microsoft Windows Server 2008 R2 Consulting
Windows Server 2008 BranchCache Services
Windows Server 2008 represents a major step forward in making IT networks more secure and available, easier to virtualize and administer, higher performing, and able to offer an improved platform for web publishing. Progent can help your company get the most from the enhancements built into Windows Server 2008 by delivering certified consulting, tech support, education, staffing, monitoring, and security expertise.
IT Consulting Microsoft 365 authentication
Microsoft 365 hybrid solutions for Exchange Technology Consulting Services
Microsoft allows you to create seamless hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have certain Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Exchange initiative is successfully completed on time and on budget.
Emergency Microsoft ISA 2004 Server Remote Support
ISA 2000 Server Network Consulting
Progent’s Microsoft certified consultants offer small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain an advanced application-layer aware firewall that can secure your IT system from attack by external and internal threats. Forefront TMG and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to detect many attacks that can get by ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT protection through experienced design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft-certified consultants can help your company to install Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.
Outsourcing Microsoft Windows 2003
Consultancy Windows Server 2003
Progent's Microsoft-certified Windows Server 2003 consultants can provide computer help and expert consulting for the complete line of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows 2000 Server. Progent's Windows 2003 upgrade, integration, administration, and support services include system planning, installation, project management, on-premises and off-site network support and repair, Help Desk outsourcing, expert security consulting, comprehensive outsourcing, and cost-effective co-sourcing.
CISM Cybersecurity Group
CISM Certified Security Management Engineer
Progent can provide the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the core competencies and international standards of performance that IT security managers are required to master. CISM gives business management the confidence that those who have qualified for their CISM credential have the background and capability to deliver efficient security administration and support services.
Specialist Small Business Wireless Access Point
CCNP Expert Certified Small Business WAP150 Integration Services
Progent's Cisco-certified wireless technology consulting experts can help you to deploy, administer, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi Access Points.
Top Quality Altaro O365 Backup Information Technology Consulting
Altaro Office 365 SharePoint Backup Information Technology Consulting
Progent is an Altaro partner and can plan and manage a deployment of Altaro Office 365 Backup to preserve your Microsoft 365} mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, plus Teams Chats.
Security Tech Services Juniper Junos BGT
Juniper Junos BGT Security Contractor
Progent's Juniper-certified network consultants can assist your company to design and deploy Juniper Firewall and VPN platforms, optimize and support your infrastructure, and migrate smoothly from outdated equipment to the latest versions. Progent's Junos OS engineers can also provide support for Juniper's flagship network control software to help you to streamline the administration and improve the security of your Juniper VPN devices and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations manage environments that incorporate a combination of Juniper's OS platforms.
Oracle Developer
Intrusion Detection Oracle database administration
Progent can provide fast and affordable online access to an authorized Oracle DBA expert or an Oracle software developer. Progent can provide advanced database administration services for any version of Oracle's RDBMS platform and can also assist you to design, create, update, or fix Oracle database applications written with SQL and PL/SQL. Progent also provides support for Data Guard and Streams replication tools and Oracle Recovery Manager.
Amazon EC2 endpoint Development Firm
Emergency Amazon AWS hybrid cloud solutions Programming Companies
Progent offers affordable remote consulting to help companies to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable high-performance storage, and Glacier for value-priced long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to create cloud-based or hybrid cloud ecosystems that seamlessly integrate Amazon AWS cloud services. Progent can provide as-needed support to assist you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing to help you move to the Amazon AWS cloud on schedule and on budget.
Data Protection Manager 2016 Backup and Restore Computer Consulting
Technology Consulting Data Protection Manager 2016 and Azure Backup
Microsoft System Center 2016 Data Protection Manager provides near-continuous backup and simplified restore functions for Microsoft-based networks. Data Protection Manager 2016 offers application-sensitive protection for key workloads like Microsoft SQL, Exchange and SharePoint, backs up Windows and Linux VMs, works with virtual machines running on Hyper-V and VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to design, implement, manage, and troubleshoot an enterprise-wide backup/recovery system powered by SCDPM 2016. Progent can help you to migrate from a previous version of DPM or from a legacy system, and Progent can tune your DPM 2016 environment for on premises, colocated, cloud or hybrid deployments. Progent can provide online or onsite support and can deliver as-needed guidance to help you through technical bottlenecks or provide comprehensive project management support to help you finish your Data Protection Manager 2016 initiative on time and on budget.
Largest Windows Server 2016 Storage Spaces Direct Consultant
Windows Server 2016 Hyper-V Information Technology Consulting
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to design a DR system built around Microsoft's cloud-tested Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using low-cost equipment, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical creation of a stretch cluster quorum arbitration point.
Specialist Java programming
Online Help Microsoft Management Reporter
Progent’s expert software programmers, relational database designers, and program managers can assist large businesses to carry out development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran program managers for high-level planning and program co-ordination or Progent can assist customers fill in expertise gaps by offering database architects and programmers experienced in developing line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to integrate SharePoint with additional applications such as SQL Server and Office Excel to build data-driven intranets and web portals. Progent also offers experience with web development tools and can help clients to build, expand, repair, or port web applications to utilize the most current web technology.
Database Consultant
Database Applications Professionals
Progent's certified relational database developers can provide small and midsize businesses online support for leading database platforms including Microsoft SQL Server, Oracle, MySQL, and Office Access. Services offered by Progent include installation and configuration, database design and programming, administration support, replication solutions, storage management, performance tuning, migration, information security, backup and recovery systems, problem solving, and training.
NetApp MetroCluster Technology Professional
Consultant Services NetApp SnapMirror
Progent can provide enterprise clients the help of a certified NetApp consultant for online or onsite support for NetApp's entire family of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to help you to take care of issues with NetApp SAN deployments quickly and affordably based on leading practices.
Company-wide Standards for Best Practices IT Outsourcing Companies
Company-wide Standards for Best Practices Small Office IT Consultants
Progent’s team of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world professional experience, at the front lines of network service, executing a broad variety of IT tasks for an extensive array of customers. Every Progent consultant shares a proven collection of personal best practices which are combined into shared best practices standards that Progent teaches its consulting personnel. This means that you get not only world-class IT capability, but also a consultant with proven approaches for applying computer knowledge to repair actual IT problems efficiently.
ASA IT Consulting
Technology Consulting Services Cisco Firewalls
Progent's CCIE-certified networking consultants can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Remote Troubleshooting Windows Server 2019 Clusters Sets
Microsoft Windows Server 2019 Computer Engineer
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major enhancements in capacity, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.
Emergency Information Assurance Cybersecurity Team
24-Hour Computer Associates Evaluation
For smaller companies, computer security and compliance is too complicated to stay ahead of yet too risky to ignore. The largest largest institutions have been breached, and the top cloud services have occasionally been taken down. It seems as though there's no place to run. Progent has made it economical for smaller businesses to implement critical IT security projects successfully by providing the advantage of billable time to the nearest minute without any minimum charge for online support. This means you have the help of a world-class computer consultant to deliver just the knowledge you need when you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any level of network security including security assessments, malware screening and recovery, spam and email content filtering, email data loss and data leak prevention, regulatory compliance reporting, and designing a complete security strategy.
After Hours Co-managed Heldesk Help and Support
Support and Help Extended Helpdesk
Progent’s Co-managed Help Desk service allows your business to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's pool of certified desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative support solution built around the top shared professional services automation (PSA) platform for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.
Mac Remote Consultant
Mac Technical Support Professional
Progent provides national remote help and consulting services for businesses that run Apple Mac OS X networks or whose information systems feature a combination of Apple macOS and OS X with Microsoft products. Progent's consultants offer macOS and Mac OS X users a variety of IT services including desktop support, migration to the current edition of Mac OS X from earlier versions of macOS and Mac OS X, plus expertise with Mac application software. Progent can also help you with Apple iPhone and Apple iPad integration and management, or moving to iCloud services. Remote technical support offers optimum return for your IT dollar by preserving client efficiency and shortening the time charged for network repair services. Advanced remote support utilities and experienced service specialists and consultants combine to enable Progent to handle most network problems without wasting time and expense by going to your location. In the vast majority of situations your IT problems can be remediated over the phone or via a combination of phone help and remote network analysis. Progent can offer the services of Cisco CCIE network engineers and CISM and CISSP premier security professionals to help with the toughest network issues.
Microsoft Hyper-V 3.0 Server Consolidation IT Consultants
Microsoft Specialists Hyper-V Virtual Server
Progent's network professionals can help you analyze the possible benefits of Hyper-V-powered server virtualization for your business, perform pilot installations to validate Hyper-V's compatibility with your line-of-business software, evaluate your network architecture for smooth operation with virtual server solutions, help you in upgrading to Microsoft Windows Server 2008 and configuring Hyper-V, educate your IT personnel to track and administer Hyper-V, provide world-class consulting support for improving the security of your virtual servers, design and test business continuity procedures that maximize network uptime, and provide ongoing consulting and maintenance including low-cost remote troubleshooting and turn-key Help Desk services.
Internet Security and Acceleration Server Support and Setup
Internet Security and Acceleration Server Network Consulting
Progent's certified ISA Server consultants have broad backgrounds creating Microsoft-based security solutions for information systems with many locations, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company plan and deploy an installation of ISA Server 2004 that supports your IT security requirements without limiting your productivity.
64-bit Upgrade Specialists
Specialists 64-bit Computing
Progent’s Microsoft-certified engineers can assist your organization to update your application servers or desktops from 32 to 64 bits. Progent can help you to understand the risks and benefits of moving to 64-bit processing, design an affordable migration strategy that minimizes business interruptions, and deliver economical, expert remote support to aid you to install 64-bit operating systems and application programs on your current hardware.
Microsoft Certified Expert Technology Consulting System Center Operations Manager
Operations Manager Remote Consulting
Progent provides a variety of IT support packages for small organizations. These IT outsourcing and network monitoring solutions are based on the anticipatory problem solving abilities of System Center Operations Manager, a state-of-the-art server and system management software platform that tracks the reliability, performance, and safety of your information system and isolates potential troubles before they can bring down your system. With Progent's economically priced IT service programs, small companies can choose a basic co-sourcing package based on Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution.
Online Technical Support Exchange 2013 SharePoint integration
24-7 Exchange 2013 Project Planning Online Troubleshooting
Microsoft Exchange 2013 includes major enhancements to the capabilities of Exchange 2010 and introduces powerful new features plus a revamped structure. These improvements favorably impact vital areas such as manageability, high availability (HA), security, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the possible advantages of upgrading to Exchange 2013, create a cost-effective test and rollout plan, and train your IT team to maintain your Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and support and management services for Microsoft Exchange Server 2013.
24/7 Office 365 Integration Outsourcing
Office 365 PowerPoint Integration IT Consultants
Microsoft 365, previously called Office 365, is Microsoft's extensive family of client productivity applications and cloud services offered on a subscription basis. Microsoft 365 apps and cloud-based services are available in an array of subscription plans intended for markets from individuals and home offices to enterprises. Progent offers quick and affordable remote access to specialists with expertise in Microsoft, Mac, Apple iOS, and Google Android technology. Progent can assist you to understand the many subscription options offered with Microsoft 365 and configure your information network with Microsoft 365 so you derive maximum business value. Progent supports cross-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to create and maintain hybrid networks that seamlessly combine local and cloud-based products and services.
System Center 2016 and Hyper-V Integration Online Help
System Center 2016 and Office 365 Integration Specialist
Progent has more than 10 years of experience integrating, maintaining and troubleshooting the key components included with Microsoft System Center and can help you to design, configure, maintain, and repair your Microsoft System Center 2012 R2 ecosystem to optimize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent can assist you to migrate to the latest version of Microsoft System Center from a previous release or from another datacenter management platform to deliver the advantages of enterprise-class provisioning, automation, security, plus infrastructure and critical application performance monitoring.
Microsoft and Cisco Certified Expert Amazon MWS integration training Programming Firms
24x7 Amazon Marketplace Web Service programming Reporting
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their market, reduce their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and training to help you cut development time and get to market quickly.
Urgent IT Consultants Exchange 2003 Upgrade
24 Hour Setup and Support Exchange Server 2003 Upgrade
Progent's Microsoft certified consultants can help you define and implement an efficient in-place Microsoft Exchange 2003 migration strategy that minimizes network disruption, reduces ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multiple server or multi-site migrations, Progent has the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are best aligned to your business goals.
Windows Server 2008 Hyper-VI Technical Support Services
Windows Server 2008 Security Computer Consulting
Windows Server 2008 represents a major step forward in making information networks more protected and available, easier to virtualize and manage, higher performing, and able to provide a better platform for web hosting and development. Progent can help your business benefit fully from the enhancements built into Microsoft Windows Server 2008 by delivering consulting, troubleshooting, training, staffing, network monitoring, and security engineering expertise.
Reports SQL 2008 Reporting Services
SQL Server Replication Services
Progent's certified SQL Server application developers and DBAs can provide remote consulting to assist organizations of any size to build, administer, and maintain applications based on the Microsoft SQL Server platform and .NET architecture. Progent's SQL Server consultants can provide support for any phase of the application life cycle in environments that can include small office databases to N-tier VLDB applications and enterprise-class data warehousing.
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