San Francisco East Bay
Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Progent's experts knows how to provide a wide range of engineering and technical support assistance for computer environments powered by any combination of Windows, Cisco, Apple Mac, or Linux/UNIX technologies. Network services available to small and mid-size companies in Hayward by Progent's team of Microsoft and Cisco certified consulting professionals include:

• ProSight Data Protection Services (DPS) ECHO provide small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS ECHO automates and monitors your backup activities and enables rapid recovery of critical files, apps and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can provide world-class support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your critical data. Find out about the entire ProSight series of value-priced outsourced network management services for small and mid-size organizations.
  
  
• Progent's Cisco Meraki wireless access point consultants provide remote and on-premises support services to assist businesses of any size to design, install, maintain, expand or repair Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to configure and manage Meraki-based wireless networks for environments that range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products such as switches, ASR routers and firewalls to build a seamless network infrastructure that delivers identical connectivity, responsiveness, security compliance, manageability and availability for wired and Wi-Fi clients irrespective of their location or computing device. (See Meraki switches integration.)
  
  
• Progent can provide Microsoft System Center 2016 Configuration Manager cloud integration and Intune expertise to centralize and simplify the administration of your PCs along with your Cloud-connected tablets and smartphones. Progent can help you to upgrade smoothly to Configuration Manager 2016 from a legacy device management platform or help you to enhance your existing SCCM 2016 ecosystem to accommodate your changing IT needs.
  
  
• Progent's Office Access consulting experts offer economical remote support for all editions of Microsoft Office Access including desktop and browser-based versions and can provide expert help for Access application programming, database migration, performance optimization, BI reporting, and troubleshooting. Progent also can provide tailored webinar classes for Access development and database management.
  
  
• Progent's Microsoft-certified System Center 2012 Operations Manager consultants have extensive experience planning, implementing, enhancing and troubleshooting System Center Operations Manager solutions and can provide companies of all sizes advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to maintain your current SCOM environment and remediate serious issues uncovered by System Center 2012 Operations Manager. Progent can also provide System Center 2016 Operations Manager consulting services to help you to upgrade efficiently from SCOM 2012 to SCOM 2016. In addition, Progent can help you migrate to more modern versions of SCOM including SCOM 2019 and SCOM 2022.
  
  
• Virtual compute, storage and networking techniques allow IT organizations to optimize utilization, streamline network management, and improve workload uptime and security. run multiple virtual machines on a single actual computer. Typical usage scenarios for virtualization are resource efficiency, inexpensive platforms for applications that only run on outdated OS software, and economical quarantining of software development or pilot environments from production ones. Progent's virtual server consultants offer Windows Server 2022 Hyper-V Virtualization consulting, Microsoft Windows 2019 Hyper-V Virtual Server expertise, Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking support services, VMware vSphere deployment, VMware NSX network virtualization architecture and management, and Citrix XenServer virtual server support. Progent can deploy virtual machines to optimize speed, fault tolerance and ease of administration while at the same time cutting expenses; suggest and test business recovery strategies that minimize productivity loss in case of a catastrophe; and provide ongoing support, repair, and consulting assistance as computer technology evolves.
  
  
• Progent can supply companies with an IT management professional who can serve as a temporary or part-time CIO. This veteran IT executive can offer long-term direction to help your company to deploy sensible IT products to enhance business processes so they align more closely with your corporate goals. Your company can develop and implement a well conceived IT strategy without absorbing the expense of a full-time senior IT executive. Key services Progent's temporary Chief Information Officer can carry out include growth strategies, planning technology budgets, building and tracking models for TCO, analyzing workflows, reviewing contracts with vendors, establishing security and compliance policies, cash flow management, automating network administration, patch management, network asset documentation management, and business continuity planning.
  
  
• Progent's certified Windows Server 2012 experts can assist you to manage your Windows Server 2012 environment or move from Windows Server 2012 R2 to a modern release of Microsoft Windows Server. If you want to move to Windows Server 2019 or Windows Server 2022, Progent can help you to develop test systems and migration plans; optimize your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters; train your IT management, team; develop a corporate-wide security strategy; automate network management; assist with application development; and build and validate a disaster recovery/business continuity plan.
  
  
• Progent's certified Microsoft Exchange Server 2016 consultants can help you in all phases of your migration to Exchange Server 2016 such as planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying mass storage requirements for your VMs, databases and log files; setting up hardware load balancing for high-availability CAS services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web. Progent also offers Exchange 2019 upgrade help and Office 365 Exchange Online integration to assist you to upgrade to a more up-to date version of Exchange Server.
  
  
• Progent can help small and mid-size organizations to implement collaborative software such as SharePoint and Teams to make it easy for their telecommuters to benefit from positive interaction with colleagues and other stakeholders. For details about how Progent can help businesses to integrate and maintain collaborative applications for at-home workers, refer to collaborative software support services for telecommuters.
  
  
• Exchange Server 2013 includes significant improvements to the capabilities of Exchange Server 2010 and delivers important new features as well as a revamped architecture. These improvements affect key facets of IT such as manageability, availability, compliance, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can deliver remote or onsite expertise to assist your organization to administer, tune and debug your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise, Exchange 2019 planning and deployment assistance, and Office 365 Exchange Online consulting to help you move to a more current release of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment.
  
  
• Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduced an updated architecture that enhances cloud integration, works with popular handheld devices, permits one-time sign-on with Microsoft Azure Active Directory, and strengthens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers have the depth and breadth of knowledge and experience to resolve the critical IT and business challenges associated with maintaining Dynamics GP 2015 R2 and can assist your organization to design and perform a smooth migration to the latest version of Microsoft Dynamics GP that will optimize the business value of your investment in this powerful product.
  
  
  
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If your small business is in the San Francisco East Bay area and you are looking for computer help, IT outsourcing, or advanced expertise from a Progent professional, call 510-300-1400 or visit Contact Progent.