San Francisco East Bay
Hayward, San Leandro, Union City
Network Consulting Professionals
Technical Support and Outsourcing
Onsite Service Available in Hayward, San Leandro, Union City , San Lorenzo , Castro Valley
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | Fremont Executive Suites Newark, CA 94560 United States |
(510) 933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 United States |
(510) 300-1400 | Hayward Network Support Services |
| Morgan Hill | 18525 Sutter Blvd Morgan Hill, CA 95037 United States |
(408) 645-8400 | Morgan Hill Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 United States |
(510) 899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 United States |
(650) 543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 United States |
(925) 621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 United States |
(415) 321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 United States |
(408) 240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 United States |
(650) 931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 United States |
(925) 362-2400 | Walnut Creek Network Support Services |
Progent's experts knows how to deliver a broad selection of engineering and support help for computer networks based on any combination of Windows, Cisco, Apple, or Linux technologies. Services available to small and mid-size organizations in the Hayward vicinity by Progent's team of Microsoft and Cisco certified engineering professionals include:
- Progent's certified Microsoft Exchange Server 2016 consultants and Exchange 2013 consultants can deliver affordable remote and on-premises help to carry out your migration to Exchange Server 2016 or Exchange Server 2013, produce extensive documentation of your new email environment, educate your IT team and end users to get them up to speed quickly on Microsoft Exchange 2016 or Microsoft Exchange 2013, and offer continuing administrative services and technical help.
- Progent has been delivering SharePoint support since the initial product was published over a decade ago, and Progent has the scope of technical knowledge to help organizations of any size to plan and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that add substantial business value to your information network. Progent's Microsoft-certified consultants can help you to assess the business advantages of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration environment; decide whether an on-premises, online or hybrid deployment is most sensible for your company; and pick the right edition of SharePoint 2013 for your purposes. Progent offers full project management support or can help in individual jobs related to your SharePoint 2013 deployment.
- Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business benefits of migrating to SQL Server 2017 and can assist you to plan and implement a cost-effective migration of your current SQL Server environment to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's consultants can provide remote or on-premises support ranging from as-needed architecture assessment or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 project is successfully completed on time and on budget. To find out more, see SQL Server 2017 migration expertise.
- Progent’s Microsoft certified consultants can provide companies of all sizes expert Microsoft SQL Server 2008 help. Microsoft SQL Server is a legacy Web-enabled database and data analysis platform that facilitates the speedy development of advanced business applications. SQL Server provides built-in support for XML and the ability to query over the Internet and outside the firewall. In addition to providing expertise, support and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your IT system. Progent can also assist your organization to carry out an efficient move from SQL Server 2008 to SQL Server 2019.
- Progent's Microsoft Gold-certified Windows Server 2019 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using an on-premises deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with on-site Windows Server 2019. For details, see Windows Server 2019 migration experts.
- Load balancing of multiple servers improves performance and provides fault tolerance by side stepping failed servers in a load-balanced array. Progent's load balancing engineering services cover a wide array of high-availability load balancing solutions including network load balancing, load balanced application software, network backbone routing, and content dispatching technology such as Cisco Content Engine. Fault tolerant load balancing vendors for which Progent offers consulting expertise include Windows Server 2008 R2 Network Load Balancing Manager, the Network Load Balancing mechanism of Microsoft Windows Server 2012, VM Load Balancing in Windows Server 2016, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 BIG-IP Global Traffic Manager.
- Progent's Juniper-authorized network engineers can assist your company to design and implement Juniper Firewall/VPN technology, optimize and support your network infrastructure, and migrate smoothly from outdated products to current versions. Progent's Junos OS engineers can provide expertise with Juniper's flagship network operating system to help your business to streamline the management and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system platformS and can help organizations maintain networks that include a mix of Juniper's OS platforms.
- SharePoint Server 2019 offers the modern look and feel of SharePoint Online, serving as a transitional release between the classic UI of SharePoint 2016 and the new SharePoint experience. Progent's certified SharePoint 2019 and SharePoint Online experts can provide affordable online and onsite consulting expertise, application development, and troubleshooting services for organizations of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you plan and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud resources into a seamless intranet solution. To learn more, visit SharePoint 2019 solutions expertise.
- Progent's Microsoft-certified Skype for Business consultants can provide online and onsite expertise for organizations of any size to evaluate the benefits of migrating to Microsoft Skype for Business Server or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to design a local, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server, Exchange, SharePoint and Office; set up high-availability mechanisms; connect Skype for Business with your PSTN gateway; and integrate other communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can assist you to design and validate a security environment for your Skype for Business deployment that is compliant with government and industry standards. Progent can also assist build a hybrid cloud architecture that combines on-premises Microsoft Skype for Business Server with the cloud services Skype for Business Online or Teams.
- Progent's hybrid cloud solutions consultants can provide advanced remote support to help companies of all sizes to connect their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and manage cost-effective hybrid environments that support Windows and Linux operating systems and apps in hybrid topologies that seamlessly combine local IT assets as well as cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a range of public cloud integration support services that include Microsoft 365 Exchange Online integration with on-premises Exchange, Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging.
- Progent provides online classes for popular productivity applications. Progent's Webinar training covers areas that include Microsoft 365 Excel and Power BI business reporting, Microsoft 365 Word VBA programming, PowerPoint co-editing, Outlook security, Microsoft 365 Access rapid application development, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 management. Online training provides the benefits of conventional classroom seminars, such as instant interaction between clients and trainers, but eliminates the costs of travel and the hassle of attempting to accommodate the availability of trainers and students.
More Facts
If your small business is in the San Francisco East Bay area and you are in need of computer assistance, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified professional, call 510-300-1400 or visit Contact Progent.
An index of content::
IT Training Online Consulting
Technical Consultant Knowledge Transfer
Progent is committed to information transfer from Progent's support experts to clients. By teaching customers to handle technical issues that are within their scope, Progent is able to focus on providing hard-to-find skills where Progent faces little competition. Small businesses who utilize trusted freelance service providers or who employ internal IT personnel benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more robust, protected, and efficient.
Top Nortel Networks Certified Support Expert (NNCSE) Migration Consultants
Small Business Networking ISSEP
Progent provides clients the services of engineers who have earned some of the computer industry's most prestigious certifications. Progent thinks that clients have the right to be sure that their computer service professionals have formal testing as well as extensive practical experience so that Progent's clients can engage Progent's service with confidence. Often, vendor credentials like the Cisco Certified Internetwork Experts confers priority for significantly better vendor support than is offered to non-certified service providers, allowing Progent to deliver clients a higher class of IT support. In addition, major certifications such as CISM or CISSP for IT security can aid corporate customers to demonstrate compliance with regulatory requirements by using the services of recognized industry professionals.
Microsoft Expert Lync Server 2013 and Active Directory Engineers
Lync Server 2013 disaster recovery Professionals
Microsoft Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network (PSTN) calling. Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office or Microsoft 365 and streamlines administration through integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating VoIP hardware and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide online and onsite support to help you to maintain and troubleshoot your current Lync 2010 deployment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help you to plan and carry out a smooth Skype for Business upgrade.
Integration Microsoft Azure Virtual Machines
Microsoft Azure hybrid cloud solutions Technology Professional
Progent can assist small companies to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and lower hardware investments. Microsoft Azure offers a wealth of public cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and network infrastructure and make sure you avoid the typical errors small companies make when migrating to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN connections and to integrate Apple iOS devices and Google Android smartphones and tablets.
24x7 Catalyst 9105i Access Point Computer Consulting
Cisco Catalyst Wi-Fi 6 AP Management Specialist
Progent's Cisco Catalyst 802.11ax WAP consultants can provide economical online and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Ubiquiti UniFi Wave 2 WiFi access point Engineers
Professional Ubiquiti UniFi Controller
Ubiquiti's UniFi line of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and switches. UniFi devices running throughout multiple venues with thousands of access points can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent can provide the expertise of seasoned wireless consultants who can assist you to assess the benefits of UniFi technology for your environment and assist you to plan, deploy, administer, and troubleshoot your UniFi ecosystem.
Lync Server 2013 and SharePoint Specialists
Lync Server 2013 and Cisco UC Consult
Microsoft Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional PSTN voice communication. Microsoft Lync Server 2010 can extend the capability of Exchange Server, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines administration via integration with Active Directory. Lync can also cut expenses by doing away with VoIP hardware and subscription services, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence experts can provide remote and on-premises support services to assist your company to manage and troubleshoot your existing Lync Server 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is the new release of the product family. Progent can also assist you to design and execute an efficient Skype for Business migration.
Juniper J6350 Router Secure
Consulting Services Juniper J Series Firewall
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point Remote Support Services
Catalyst 802.11ax AP Migration Integration Services
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E WAP experts offer affordable online and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Expertise for IT Service Providers Engineer
Consulting for Service Firms Technical Consultant
Progent's Support Program for IT Service Firms lets you take advantage of Progent's consulting engineers under your own service brand as a seamless arm of your IT consulting team.
IT Training Information Technology Consulting
Microsoft Knowledge Transfer Network Engineer
Progent is committed to information transfer from Progent's support experts to clients. By educating clients to handle technical issues that are within their comfort zone, Progent is able to focus on delivering hard-to-find services where Progent has little competition. Small companies who utilize trusted freelance consultants or who employ internal support personnel benefit when Progent transfers knowledge about new technology and proven methodologies to make their networks more robust, secure, and efficient.
Microsoft Office Network Engineers
Emergency Microsoft Office 2000 Network Architect
Progent applies no service activation fee and requires no retainer for support services delivered during regular business hours. Progent's one-minute granularity eliminates big bills for fast fixes so you won't be tempted to permit less critical problems to fester. .
SQL Server 2016 Monitoring Onsite Technical Support
SQL Server 2016 Always Encrypted Integration Services
Microsoft SQL Server 2016 offers major improvements in speed, scale, security, high-availability, BOYD support, and integrated analytics and reporting. New features include PolyBase for processing structured and unstructured files in one appliance for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Report Publisher, and centralized control over local and cloud operations and services. Progent's Microsoft-certified consulting team can provide remote and onsite support to assist businesses of all sizes to deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Emergency Microsoft Exchange Support Outsourcing
Exchange 2000 Server Upgrade Computer Consultants
Progent is among the most expert information technology support firms for creating e-mail solutions based on Exchange 2000 Server. Progent specializes in helping small and mid-size companies get all the advantages of Microsoft Exchange Server 2000 for typical situations including upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 support.
Smartphone patch management Consult
Patch management Specialists
Progent's managed services for patch management offer businesses of all sizes a versatile and affordable alternative for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, such as printers, network infrastructure appliances like switches and Wi-Fi access points, and IoT devices such as alarms and health monitors.
IT Support Outsourcing Engineer
IT Support Outsourcing Consultants
Progent can provide in-depth remote consulting for all technical areas associated with small company IT networks and offers an array of strategic, as-needed services such as a temporary Chief Information Officer to offer senior-level IT design and negotiating skills, a Call Center for help desk support, 24x7 server monitoring, spam and email-borne virus filtering as a managed service, project management help for major projects like site moves oroperating system upgrades, connectivity consultants for designing high-performance and reliable network infrastructure, security engineers to ensure information protection and regulatory compliance, disaster recovery specialists to create business continuity plans, and software programmers to create, customize, or repair business application programs.
Microsoft and Cisco Certified Expert 64-bit Migration Consulting Services
64-bit Upgrade Network Consultant
Progent’s Microsoft-certified consultants can help your organization to enhance your application servers or desktops from 32 to 64 bits. Progent can help your company to calculate the costs and benefits of upgrading to 64-bit processing, design an affordable migration process that reduces business disruptions, and deliver inexpensive, expert remote help to aid your company to configure 64-bit software and applications on your existing computers.
24-Hour MOM 2016 Technical Consultant
Top System Center Operations Manager Professional
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, enhancing and troubleshooting System Center Operations Manager solutions and can provide companies of any size expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or onsite technical support to assist you to remediate critical issues detected by SCOM 2012.
SCCM Site Hierarchy Support Services
SCCM and SQL Server Network Consultants
System Center Configuration Manager automates application and device deployment at scale, centralizes security and compliance settings control, inventories network assets, guards against company data leakage, provides network health reporting, enables safe self service, and delivers a single control mechanism for managing multi-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration experts can assist you with any facet of designing, installing, using and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid networks.
Troubleshooting At Home Employees Teleconferencing
24x7x365 Teleworker Video Conferencing IT Consultant
Progent can help small and mid-size companies to implement and debug conferencing applications to allow their telecommuters to collaborate efficiently with colleagues and customers.
ASA 5500 Firewall Computer Consultant
ASA 5540 Firewall Technology Consulting
Progent's CCIE-certified networking experts can assist you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
Solaris with Windows Consultancy
Solaris with Windows Consultant
If your company computer system combines UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can assist you to integrate your IT resources into a cohesive network that permits all your operating systems to run side by side for easy management, transparent dataflow, high availability, enhanced throughput, and tight security. Progent's UNIX/Linux/Solaris and Microsoft Windows integration support offerings feature IT architecture integration and service, support for Windows services for UNIX, online network monitoring and administration, online network support and repair, on-site technical support, and Help Desk outsourcing.
Help and Support Ekahau Predictive Wi-Fi Site Design
Ekahau Analyzer Wi-Fi Network Troubleshooting IT Consultant
Progent's Ekahau-certified Wi-Fi consultants can help your business to design, deploy, optimize, manage and troubleshoot a Wi-Fi network optimized for your facilities. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF analysis.
Helpdesk Sharing Information Technology Consulting
Shared Helpdesk Support and Help
Progent offers three essential kinds of Call Center services : Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft experts offers your customers convenient access to a reliable support group with extensive experience providing phone support and remote access repair for networks based on Microsoft technology. Progent's focus is on giving the support Help Desk a respected image as a solid contributor to company productivity. Progent's goal is to fix and not merely record problems.
Integration Microsoft Configuration Manager 2012
SCCM 2012 Intune Integration Integration Services
Progent's Microsoft-certified consultants can help your business to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to SCCM 2012 from an older change management solution or assist you to enhance your existing SCCM 2012 environment to accommodate your evolving business requirements. In addition, Progent can assist you to build a software foundation that extracts the most value from SCCM by delivering advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and IIS.
ProSight Data Protection Services ECHO Specialist
Cloud Backup Security and Compliance Setup and Support
ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of critical files, apps and VMs that have become lost or damaged due to hardware failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery specialists can provide world-class support to set up ProSight DPS to to comply with regulatory standards such as HIPAA, FIRPA, and PCI and, when necessary, can assist you to recover your business-critical information.
Microsoft Software Update Services Computer Consulting
SUS Consultancy
Microsoft Windows Server Update Services enables network administrators to deploy and monitor the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, network support personnel can completely and effortlessly manage the installation of updates that are released via Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial setup of Microsoft WSUS such as planning the Microsoft Windows Server Update Services deployment, configuring client's workstations, defining the Group Policy settings, and ensuring your Microsoft WSUS Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
City Government Cisco Professionals
Local Government Cisco Consultants
Progent has extensive experience delivering a full-spectrum of online network support and emergency repair services to local governments and schools throughout the United States. Progent is one of the industry’s pioneers in providing expert remote network support and has delivered network solutions to organizations in all 50 states. Remote support saves travel costs and resolves issues faster than on-premises service calls.
Exchange Server 2016 Specialists
Microsoft Exchange 2013 Network Consultant
Progent's Microsoft-certified professionals have 20 years of experience designing, installing, and supporting email solutions for businesses in the and across the United States. Progent provides affordable Microsoft Exchange Servers consulting services to ensure that your email environment features security, service continuity, easy access for off-site and mobile users, efficient administrative utilities, and productive integration with telecommunications. Progent offers expertise and support services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, Exchange 2007 Server, Microsoft Exchange 2003 Server, and MS Exchange 2K. Progent can also help small or mid-size companies to migrate to Microsoft Exchange 2016 Server or Exchange 2013.
Migration Consultant Oracle 11g
Oracle database administration Security Companies
Progent can provide affordable online access to a certified Oracle database administration expert or an Oracle software developer. Progent offers advanced DBA services for any version of Oracle including 10g and 11g and can also help design, build, enhance, or fix Oracle applications based on SQL and PL/SQL. Progent also provides support for Data Guard and Streams replication tools and ASM file/volume manager.
NetDocuments and Azure Consulting
NetDocuments Specialist
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for the legal profession. Progent offers remote guidance from NetDocuments consultants to assist your law firm to design, deploy, administer, tune, or troubleshoot a document management system solution powered by NetDocuments.
Expert Microsoft Certified Windows 8.1 Backup and Restore Computer Consulting
IT Consultant Windows 8.1 Help Desk
Progent's Microsoft-certified experts can deliver a range of consulting services to help organizations of any size to install, manage, and troubleshoot IT systems that include workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's senior project management consultants can assist to design and configure test labs to evaluate Microsoft Windows 8.1 and plan and implement Windows 8.1 deployment projects based on proven methodologies.
Problem Escalation Through Teamwork Consulting Group
Network Assessment Access to External Support Databases
Progent’s team of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world professional experience, at the forefront of IT support, executing a broad variety of technical projects for a large mix of businesses. Each Progent consultant shares a refined collection of individual best practices that are incorporated into company-wide best practices standards that Progent instills in its consulting team. This guarantees that you get not just world-class IT capability, but also a support engineer with field-tested approaches for using computer knowledge to resolve actual network problems rapidly.
Wi-Fi Site Survey On-site Support
Wi-Fi RF Spectrum Analysis for Wi-Fi Support Services
Progent's wireless site survey and predictive modeling assist you to design, implement and troubleshoot a Wi-Fi LAN optimized for your facilities, offering your business a wireless solution that delivers the reception, speed, density, QoS, data protection, and roaming ability your company needs. Wireless site survey services from Progent include online predictive modeling for planning a Wi-Fi network and onsite survey services for confirming, optimizing, and debugging an operational Wi-Fi LAN.
Freelance Microsoft Consultant Career
Contract Network Engineers Home Based Virtual Office
Our Experts Team provides support in important areas such as Macintosh networking and applications; Expertise for Linux-based, UNIX, and Sun systems; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Mission-critical and specialized application support; CIO, business analyst, and project logistics outsourcing; Custom applications development and deployment; Web, eCommerce, Electronic Data Interchange, and customer portal design and deployment; SQL management and performance help; Management intelligence consulting; and Telecom systems consulting.
Technology Consulting Windows Server 2012R2 Private Cloud
Windows Server 2012 R2 Cloud Specialist
Progent's Microsoft-certified consultants can help you to assess the business value of Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, tune your network for local, multi-site, cloud-based, and partial-cloud environments, train your IT support team, develop a corporate-wide security strategy, automate IT management, help with creating applications, and generate and test a DR/BC plan.
Supplemental Call Center Cost Savings Professionals
Supplemental Helpdesk Cost Savings On-site Technical Support
Progent's Help Desk Call Center management and co-management services help businesses to cut costs and enhance productivity.
Service Reporting Online Technical Support
Top Quality Service Database Integration Support
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all delivered services. Unlike some freelance consultants or local support organizations who provide scant documentation or specifics of tasks done, every service delivered by Progent is tracked by full documentation. Every Progent consultant has access to the service reports sent by every consultant to every client. The discipline of detailing and organizing service activity allows more effective support and eliminates a variety of common problems such as when a support customer is effectively held hostage to a consultant who refuses to let go of vital service information.
Specialists Altaro O365 SharePoint Backup
Computer Engineer Altaro O365 Backup
Progent is a certified Altaro partner and can design and manage a deployment of Altaro O365 Backup to protect your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, plus Teams Chats.
Urgent Service Database Computer Engineer
Service Reports Integration
Progent uses a sophisticated service reporting system that records and organizes complete documentation for all billed services. Unlike many freelance consultants or local support firms who offer scant documentation or specifics of services performed, each service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the support documentation transmitted by every staff member to each client. The discipline of detailing and organizing support records allows more efficient support and avoids a slew of typical misfortunes such as when a service customer is virtually held hostage to a consultant who refuses to release vital service information.
Remote Support Services DoubleTake Carbonite Backup and Restore
DoubleTake Carbonite Availability Support and Integration
DoubleTake/Carbonite Software offers a selection of tools intended to deliver small and midsize companies a variety of affordable solutions for replicating and restoring business-critical workloads such as Exchange Server, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning consultants have extensive experience integrating DoubleTake/Carbonite technology into small business IT systems to achieve a high state of availability and disaster recovery capability at a budget-friendly cost.
Fault Tolerant Email Computer Network Consultant
Outlook Web Access, OWA Small Business Outsourcing IT
Progent's Microsoft-certified consultants have 20 years of experience providing electronic messaging and integrated email/telephony solutions for businesses. Progent provides affordable Microsoft Exchange 2007 Server consulting services to strengthen email security and virus defense, achieve fault tolerant email, and implement remote and wireless email connectivity. Progent’s Microsoft Exchange help and support services can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Connecticut Onsite Technical Support
Alaska Small Business Server Support
If your business does not require urgent online support but expects to need technical services with your information system soon, you can save time and money and ensure that the right expertise will be available when you require it by contacting a Progent sales agent and registering as a client. For more information, phone 800-993-9400 or send email to information@progent.com.
Microsoft Certified Service Database Network Engineer
Service Reporting Information Technology Consulting
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all delivered services. Unlike some independent consultants or small support organizations who offer scant documentation or specifics of tasks performed, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support reports sent by every staff member to every customer. The practice of documenting and organizing service records results in more efficient support and avoids a slew of typical misfortunes such as when a support customer is effectively held captive to a consultant who refuses to release the keys to the kingdom.
Select Topic: