Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Progent's experts knows how to deliver a broad selection of engineering and support help for computer networks based on any combination of Windows, Cisco, Apple, or Linux technologies. Services available to small and mid-size organizations in the Hayward vicinity by Progent's team of Microsoft and Cisco certified engineering professionals include:



  • Progent's certified Microsoft Exchange Server 2016 consultants and Exchange 2013 consultants can deliver affordable remote and on-premises help to carry out your migration to Exchange Server 2016 or Exchange Server 2013, produce extensive documentation of your new email environment, educate your IT team and end users to get them up to speed quickly on Microsoft Exchange 2016 or Microsoft Exchange 2013, and offer continuing administrative services and technical help.

  • Progent has been delivering SharePoint support since the initial product was published over a decade ago, and Progent has the scope of technical knowledge to help organizations of any size to plan and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that add substantial business value to your information network. Progent's Microsoft-certified consultants can help you to assess the business advantages of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration environment; decide whether an on-premises, online or hybrid deployment is most sensible for your company; and pick the right edition of SharePoint 2013 for your purposes. Progent offers full project management support or can help in individual jobs related to your SharePoint 2013 deployment.

  • Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business benefits of migrating to SQL Server 2017 and can assist you to plan and implement a cost-effective migration of your current SQL Server environment to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's consultants can provide remote or on-premises support ranging from as-needed architecture assessment or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 project is successfully completed on time and on budget. To find out more, see SQL Server 2017 migration expertise.

  • Progentís Microsoft certified consultants can provide companies of all sizes expert Microsoft SQL Server 2008 help. Microsoft SQL Server is a legacy Web-enabled database and data analysis platform that facilitates the speedy development of advanced business applications. SQL Server provides built-in support for XML and the ability to query over the Internet and outside the firewall. In addition to providing expertise, support and problem solving services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your IT system. Progent can also assist your organization to carry out an efficient move from SQL Server 2008 to SQL Server 2019.

  • Progent's Microsoft Gold-certified Windows Server 2019 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using an on-premises deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with on-site Windows Server 2019. For details, see Windows Server 2019 migration experts.

  • Load balancing of multiple servers improves performance and provides fault tolerance by side stepping failed servers in a load-balanced array. Progent's load balancing engineering services cover a wide array of high-availability load balancing solutions including network load balancing, load balanced application software, network backbone routing, and content dispatching technology such as Cisco Content Engine. Fault tolerant load balancing vendors for which Progent offers consulting expertise include Windows Server 2008 R2 Network Load Balancing Manager, the Network Load Balancing mechanism of Microsoft Windows Server 2012, VM Load Balancing in Windows Server 2016, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 BIG-IP Global Traffic Manager.

  • Progent's Juniper-authorized network engineers can assist your company to design and implement Juniper Firewall/VPN technology, optimize and support your network infrastructure, and migrate smoothly from outdated products to current versions. Progent's Junos OS engineers can provide expertise with Juniper's flagship network operating system to help your business to streamline the management and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system platformS and can help organizations maintain networks that include a mix of Juniper's OS platforms.

  • SharePoint Server 2019 offers the modern look and feel of SharePoint Online, serving as a transitional release between the classic UI of SharePoint 2016 and the new SharePoint experience. Progent's certified SharePoint 2019 and SharePoint Online experts can provide affordable online and onsite consulting expertise, application development, and troubleshooting services for organizations of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you plan and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud resources into a seamless intranet solution. To learn more, visit SharePoint 2019 solutions expertise.

  • Progent's Microsoft-certified Skype for Business consultants can provide online and onsite expertise for organizations of any size to evaluate the benefits of migrating to Microsoft Skype for Business Server or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to design a local, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server, Exchange, SharePoint and Office; set up high-availability mechanisms; connect Skype for Business with your PSTN gateway; and integrate other communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can assist you to design and validate a security environment for your Skype for Business deployment that is compliant with government and industry standards. Progent can also assist build a hybrid cloud architecture that combines on-premises Microsoft Skype for Business Server with the cloud services Skype for Business Online or Teams.

  • Progent's hybrid cloud solutions consultants can provide advanced remote support to help companies of all sizes to connect their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and manage cost-effective hybrid environments that support Windows and Linux operating systems and apps in hybrid topologies that seamlessly combine local IT assets as well as cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a range of public cloud integration support services that include Microsoft 365 Exchange Online integration with on-premises Exchange, Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging.

  • Progent provides online classes for popular productivity applications. Progent's Webinar training covers areas that include Microsoft 365 Excel and Power BI business reporting, Microsoft 365 Word VBA programming, PowerPoint co-editing, Outlook security, Microsoft 365 Access rapid application development, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 management. Online training provides the benefits of conventional classroom seminars, such as instant interaction between clients and trainers, but eliminates the costs of travel and the hassle of attempting to accommodate the availability of trainers and students.



    More Facts

If your small business is in the San Francisco East Bay area and you are in need of computer assistance, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified professional, call 510-300-1400 or visit Contact Progent.



An index of content::

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    Microsoft Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional PSTN voice communication. Microsoft Lync Server 2010 can extend the capability of Exchange Server, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines administration via integration with Active Directory. Lync can also cut expenses by doing away with VoIP hardware and subscription services, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence experts can provide remote and on-premises support services to assist your company to manage and troubleshoot your existing Lync Server 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is the new release of the product family. Progent can also assist you to design and execute an efficient Skype for Business migration.

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  • Integration Microsoft Configuration Manager 2012
    SCCM 2012 Intune Integration Integration Services

    Progent's Microsoft-certified consultants can help your business to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to SCCM 2012 from an older change management solution or assist you to enhance your existing SCCM 2012 environment to accommodate your evolving business requirements. In addition, Progent can assist you to build a software foundation that extracts the most value from SCCM by delivering advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and IIS.

  • Open Now 64-bit Processing Consulting Services Remote Consulting 64-bit Upgrade
  • Open Now At Home Workforce Consulting Experts nearby Hayward - Network Security Solutions Consulting Services San Lorenzo, CA Work from Home Employees Expertise - Hayward - Security Systems Consulting and Support Services Hayward, CA
  • Outlook autodiscover Support and Help Outlook autodiscover Consultant
  • Palo Alto Networks PA-3000 Series Firewalls Security Consultancy Cybersecurity Contractors Palo Alto Networks Zero Trust
  • ProSight Email Guard Spam Filtering Services Engineers Email Encryption Key Management Consultancy
  • ProSight Remote Network Infrastructure Troubleshooting Specialists Consulting Automatic Network Topology Diagrams
  • Professional Unified CM and Microsoft Office CallManager Onsite Technical Support
  • Professionals VoIP Microsoft Office Communications Server Consulting
  • Progent Startup Company Configure Progent Small Office IT Solution Providers
  • Protecting Firewall Security Top Security Team Intrusion Protection Systems
  • Remote Support SCCM Azure Integration SCCM Troubleshooting Technical Consultant
  • Remote Support SQL Server 2014 Hayward California Microsoft SQL Server 2016 Technology Consultant Hayward Alameda County, U.S.A.
  • Remote Workforce VoIP Support 24-7 At Home Workforce IP Voice Consulting Services
  • SCCM 2012 Asset Management Support and Integration SCCM 2012 Asset Management Consultant
  • SCCM 2012 Network Engineer Configuration SCCM 2012 Windows Server Deployment
  • SCCM 2016 and Windows Server 2016 Online Troubleshooting SCCM 2016 Application Management Computer Consultants

  • ProSight Data Protection Services ECHO Specialist
    Cloud Backup Security and Compliance Setup and Support

    ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of critical files, apps and VMs that have become lost or damaged due to hardware failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery specialists can provide world-class support to set up ProSight DPS to to comply with regulatory standards such as HIPAA, FIRPA, and PCI and, when necessary, can assist you to recover your business-critical information.

  • Cisco and Microsoft Union City Onsite Technical Support
  • SCOM 2012 Fabric Monitoring Support and Help Biggest SCOM 2012 Infrastructure Monitoring Support Services
  • SCVMM 2012 Live Migration Network Consultants After Hours Microsoft SCVMM 2012 PowerShell Network Consultants

  • Microsoft Software Update Services Computer Consulting
    SUS Consultancy

    Microsoft Windows Server Update Services enables network administrators to deploy and monitor the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, network support personnel can completely and effortlessly manage the installation of updates that are released via Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial setup of Microsoft WSUS such as planning the Microsoft Windows Server Update Services deployment, configuring client's workstations, defining the Group Policy settings, and ensuring your Microsoft WSUS Group Policy Object is linked to an Active Directory container that makes sense for your system environment.

  • SCVMM Planning Specialists Expert Microsoft Certified SCVMM 2012 Online Support Services

  • City Government Cisco Professionals
    Local Government Cisco Consultants

    Progent has extensive experience delivering a full-spectrum of online network support and emergency repair services to local governments and schools throughout the United States. Progent is one of the industryís pioneers in providing expert remote network support and has delivered network solutions to organizations in all 50 states. Remote support saves travel costs and resolves issues faster than on-premises service calls.

  • SMS Server 2003 Migration Online Help SMS Server 2003 Migration Computer Consultants
  • SQL Development Company Contract Programmer SQL 2008 Reporting Services
  • SQL Server Reporting Services Information Technology Consulting Microsoft SQL Server 2012 Consultants

  • Exchange Server 2016 Specialists
    Microsoft Exchange 2013 Network Consultant

    Progent's Microsoft-certified professionals have 20 years of experience designing, installing, and supporting email solutions for businesses in the and across the United States. Progent provides affordable Microsoft Exchange Servers consulting services to ensure that your email environment features security, service continuity, easy access for off-site and mobile users, efficient administrative utilities, and productive integration with telecommunications. Progent offers expertise and support services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, Exchange 2007 Server, Microsoft Exchange 2003 Server, and MS Exchange 2K. Progent can also help small or mid-size companies to migrate to Microsoft Exchange 2016 Server or Exchange 2013.

  • SSAS Contract Development Microsoft Report Builder Developer
  • San Leandro Network Security Consulting Union City Technical Consulting

  • Migration Consultant Oracle 11g
    Oracle database administration Security Companies

    Progent can provide affordable online access to a certified Oracle database administration expert or an Oracle software developer. Progent offers advanced DBA services for any version of Oracle including 10g and 11g and can also help design, build, enhance, or fix Oracle applications based on SQL and PL/SQL. Progent also provides support for Data Guard and Streams replication tools and ASM file/volume manager.

  • Security Group Network Security Security Evaluation Evaluation
  • Security Security Auditor Firewall Network Consulting Castro Valley, CA
  • Server Management Computer Engineer Server Virtualization Remote Support

  • NetDocuments and Azure Consulting
    NetDocuments Specialist

    NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for the legal profession. Progent offers remote guidance from NetDocuments consultants to assist your law firm to design, deploy, administer, tune, or troubleshoot a document management system solution powered by NetDocuments.

  • Shared Call Center Economics Integration Extended Service Desk Economics Remote Consulting
  • Small Business IT Outsourcing Professionals Network Support Outsourcing Consulting Services
  • Small Business WAP571 On-site Support Small Business 300 AP Remote Support
  • Small Office Support Outsourcing Small Business Install
  • Specialist DopplePaymer ransomware recovery Egregor ransomware recovery Consulting
  • Specialist Exchange 2013 Active Directory Microsoft Exchange 2013 Project Planning Troubleshooting
  • Specialist Shared Help Desk Economics Support Desk Sharing Cost Savings Professional
  • Specialists Shared Call Center Extended Helpdesk IT Consulting
  • Staffing for IT Support Groups San Leandro, CA, America Staffing for Network Service Teams Castro Valley, CA

  • Expert Microsoft Certified Windows 8.1 Backup and Restore Computer Consulting
    IT Consultant Windows 8.1 Help Desk

    Progent's Microsoft-certified experts can deliver a range of consulting services to help organizations of any size to install, manage, and troubleshoot IT systems that include workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's senior project management consultants can assist to design and configure test labs to evaluate Microsoft Windows 8.1 and plan and implement Windows 8.1 deployment projects based on proven methodologies.

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  • Problem Escalation Through Teamwork Consulting Group
    Network Assessment Access to External Support Databases

    Progentís team of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world professional experience, at the forefront of IT support, executing a broad variety of technical projects for a large mix of businesses. Each Progent consultant shares a refined collection of individual best practices that are incorporated into company-wide best practices standards that Progent instills in its consulting team. This guarantees that you get not just world-class IT capability, but also a support engineer with field-tested approaches for using computer knowledge to resolve actual network problems rapidly.

  • Sun Solaris Network Consulting UNIX Cybersecurity Organizations

  • Wi-Fi Site Survey On-site Support
    Wi-Fi RF Spectrum Analysis for Wi-Fi Support Services

    Progent's wireless site survey and predictive modeling assist you to design, implement and troubleshoot a Wi-Fi LAN optimized for your facilities, offering your business a wireless solution that delivers the reception, speed, density, QoS, data protection, and roaming ability your company needs. Wireless site survey services from Progent include online predictive modeling for planning a Wi-Fi network and onsite survey services for confirming, optimizing, and debugging an operational Wi-Fi LAN.

  • Supplemental Staffing Remote Support Network Consulting Temporary Staffing Services
  • Support and Help Microsoft Windows 7 Migration Microsoft Windows 7 Upgrade Technology Consulting

  • Freelance Microsoft Consultant Career
    Contract Network Engineers Home Based Virtual Office

    Our Experts Team provides support in important areas such as Macintosh networking and applications; Expertise for Linux-based, UNIX, and Sun systems; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Mission-critical and specialized application support; CIO, business analyst, and project logistics outsourcing; Custom applications development and deployment; Web, eCommerce, Electronic Data Interchange, and customer portal design and deployment; SQL management and performance help; Management intelligence consulting; and Telecom systems consulting.

  • Symantec VPN Security Firms Remote Symantec VelociRaptor Security Auditor
  • California San Leandro Design
  • Technical Support SQL Server 2019 on Linux Online Support SQL Server 2019 and VMWare

  • Technology Consulting Windows Server 2012R2 Private Cloud
    Windows Server 2012 R2 Cloud Specialist

    Progent's Microsoft-certified consultants can help you to assess the business value of Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, tune your network for local, multi-site, cloud-based, and partial-cloud environments, train your IT support team, develop a corporate-wide security strategy, automate IT management, help with creating applications, and generate and test a DR/BC plan.

  • Technology Professional Azure and SQL Server integration Microsoft Azure hybrid cloud solutions Consultant
  • Technology Professional Remote Network Monitoring Active Directory Health Audit Consultancy
  • Telecommute Jobs Microsoft Consultant Microsoft MCDBA Support Contract Perth
  • Top Meraki MX64 router Online Technical Support Meraki MX68 router Remote Consulting
  • Train QuarkXPress Macintosh Applications Learn

  • Supplemental Call Center Cost Savings Professionals
    Supplemental Helpdesk Cost Savings On-site Technical Support

    Progent's Help Desk Call Center management and co-management services help businesses to cut costs and enhance productivity.

  • UNIX Small Business IT Consulting Technology Professional Solaris
  • Urgent Apple iCloud Onsite Technical Support Online Help Apple iPhone
  • San Leandro Security Consultant
  • Virtualization Engineer Remote Consulting Mission Critical IT Applications

  • Service Reporting Online Technical Support
    Top Quality Service Database Integration Support

    Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all delivered services. Unlike some freelance consultants or local support organizations who provide scant documentation or specifics of tasks done, every service delivered by Progent is tracked by full documentation. Every Progent consultant has access to the service reports sent by every consultant to every client. The discipline of detailing and organizing service activity allows more effective support and eliminates a variety of common problems such as when a support customer is effectively held hostage to a consultant who refuses to let go of vital service information.

  • Web Site Contract Programming Firm Net Framework Reporting
  • Windows 7 Wireless IT Consulting Engineer Windows 7 Training

  • Specialists Altaro O365 SharePoint Backup
    Computer Engineer Altaro O365 Backup

    Progent is a certified Altaro partner and can design and manage a deployment of Altaro O365 Backup to protect your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, plus Teams Chats.

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  • Urgent Service Database Computer Engineer
    Service Reports Integration

    Progent uses a sophisticated service reporting system that records and organizes complete documentation for all billed services. Unlike many freelance consultants or local support firms who offer scant documentation or specifics of services performed, each service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the support documentation transmitted by every staff member to each client. The discipline of detailing and organizing support records allows more efficient support and avoids a slew of typical misfortunes such as when a service customer is virtually held hostage to a consultant who refuses to release vital service information.

  • Windows Server 2016 Disaster Recovery Planning Remote Consulting Windows Server 2016 Information Assurance Remote Support Services
  • Windows Server 2016 Hybrid Configuration Technical Support Services Microsoft Certified Windows Server 2016 PowerShell Online Technical Support
  • Windows Server 2016 Hybrid Troubleshooting Windows Server 2016 Multi-domain clusters Network Engineer
  • Windows Server 2016 Information Technology Installation Service San Leandro, CA Windows Server 2016 Network Service San Leandro, CA
  • Windows Server 2019 High Availability Online Help Windows Server 2019 Windows Defender ATP Remote Consulting

  • Remote Support Services DoubleTake Carbonite Backup and Restore
    DoubleTake Carbonite Availability Support and Integration

    DoubleTake/Carbonite Software offers a selection of tools intended to deliver small and midsize companies a variety of affordable solutions for replicating and restoring business-critical workloads such as Exchange Server, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progentís disaster recovery planning consultants have extensive experience integrating DoubleTake/Carbonite technology into small business IT systems to achieve a high state of availability and disaster recovery capability at a budget-friendly cost.

  • Windows Server 2019 and SCOM Computer Consulting 24-Hour Windows Server 2019 integration IT Consultant

  • Fault Tolerant Email Computer Network Consultant
    Outlook Web Access, OWA Small Business Outsourcing IT

    Progent's Microsoft-certified consultants have 20 years of experience providing electronic messaging and integrated email/telephony solutions for businesses. Progent provides affordable Microsoft Exchange 2007 Server consulting services to strengthen email security and virus defense, achieve fault tolerant email, and implement remote and wireless email connectivity. Progentís Microsoft Exchange help and support services can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Exchange Server 2010.

  • Windows Server 2022 Secured-core server Help and Support Windows Server 2022 Hybrid Integration Remote Support Services
  • Windows Virtual Desktop for Apple Mac Support Integration Support Windows Desktop Simulation on macOS

  • Connecticut Onsite Technical Support
    Alaska Small Business Server Support

    If your business does not require urgent online support but expects to need technical services with your information system soon, you can save time and money and ensure that the right expertise will be available when you require it by contacting a Progent sales agent and registering as a client. For more information, phone 800-993-9400 or send email to information@progent.com.

  • Wireless Security Specialists Wireless Security Professional
  • application Testing Lab Professional Bandwidth Throttling Test Lab Consulting Services
  • San Lorenzo Integration Consultants California
  • wireless IP phone configuration Troubleshooting 802.11x Wireless Support

  • Microsoft Certified Service Database Network Engineer
    Service Reporting Information Technology Consulting

    Progent uses a sophisticated service reporting system that stores and formats complete documentation for all delivered services. Unlike some independent consultants or small support organizations who offer scant documentation or specifics of tasks performed, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support reports sent by every staff member to every customer. The practice of documenting and organizing service records results in more efficient support and avoids a slew of typical misfortunes such as when a support customer is effectively held captive to a consultant who refuses to release the keys to the kingdom.

  • wireless IP phone integration Consulting Services Top 8500 Wireless Controller On-site Support

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