Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Progent's certified professionals can deliver a broad selection of consulting and technical support help for IT systems based on any combination of Microsoft, Cisco, Apple macOS and OS X, and Linux technologies. Network services offered to small and mid-size companies in the Hayward area by Progent's team of Microsoft and Cisco certified engineering professionals include:



  • Progent's Microsoft Gold-certified Windows Server 2019 experts can help your company to plan and implement a cost-effective migration to Windows Server 2019 using an on-premises system architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with on-site Windows Server 2019. To learn more, see Windows Server 2019 upgrade experts.

  • The failover clustering technology incorporated into the latest versions of Microsoft Windows Server is radically redesigned to simplify the deployment, configuration, and maintenance of server clusters and to provide greater levels of system dependability, protection, efficiency, and versatility. New or enhanced capabilities include cluster Validation, revamped setup and installation, improved cluster management, redesigned cluster infrastructure for increased uptime, hardened security and quorum models, elimination of failure points, greater storage and memory capacity, improvements for geographically dispersed clusters, and live migration capability for Hyper-V virtual machines. Progent's certified cluster technology consultants can assist you assess the business benefits of failover clusters, design and execute an installation, train your network support staff to manage your failover clusters, provide ongoing consulting and support services, and create and test a business continuity procedure. Progent's Windows Server 2019 failover cluster experts and Windows Server 2016 disaster recovery consultants can help you you to design and build a cost-effective disaster recovery solution for hybrid cloud environments using failover cluster technology proven in Microsoft's Azure cloud.

  • ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth security for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint control, and web filtering through leading-edge technologies packaged within one agent managed from a unified console. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP deployment that addresses your organization's specific needs and that helps you prove compliance with government and industry information protection regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate attention. Progent's consultants can also assist your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • Progent's certified MS Exchange Server 2016 consultants and Exchange 2013 consultants can provide low-cost online and onsite support to implement your upgrade to Microsoft Exchange Server 2016 or Microsoft Exchange Server 2013, generate extensive documentation of your new messaging system, train your IT team and users to get them up to speed rapidly on Microsoft Exchange Server 2016 or Exchange 2013, and offer continuing administrative services and technical help.

  • SQL Server 2014 includes major enhancements in critical areas including speed, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works transparently with all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and onsite consulting services such as system design, deployment, management, remediation, and software development services to enable organizations of any size to achieve fast return from their SQL Server 2014 investment. If your organization is already running Microsoft SQL Server 2014, Progent can assist you to perform a cost-effective transition to SQL Server 2016.

  • Progent's WatchGuard experts can help you integrate WatchGuard Firepower Firewall/VPN security appliances that align with your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade to modern WatchGuard Firebox firewalls. To find out about Progent's consulting and support services for WatchGuard firewalls, refer to WatchGuard firewall configuration consulting.

  • Progent can help small and mid-size companies to deploy collaborative platforms like SharePoint and Teams to permit their teleworkers to benefit from productive interaction with colleagues and other stakeholders. For information about how Progent's experts can assist companies to integrate and maintain collaborative applications for a remote workforce, see collaboration technology consulting expertise for at-home workers.

  • Progent can help small and medium-size companies to deploy IP voice platforms to provide their teleworkers the benefit of seamless access to the company phone infrastructure. For details about how Progent's consultants can help your telecommuters to integrate and debug VoIP platforms, see VoIP solutions for teleworkers.

  • Progent offers easy, quick, and affordable access to Registered Cisco CCIE consultants. Cisco Certified Internetwork Experts are elite networking experts who earn this top-level certification only through thorough testing by Cisco. CCIEs can handle even the most complex issues surrounding network architecture, configuration, repair, and support. Progentís CCIE professionals work closely with Cisco engineers in analyzing issues with Cisco's IOS software and developing workarounds or acquiring patches to resolve anomalies. Progent can provide quick contact with a CCIE by telephone so you are able to receive immediate help for complex network problems that are affecting worker efficiency but are outside the scope of your local IT support providers.

  • Progent has a long background providing a broad range of online IT support and emergency repair services to local governments and school districts across the U.S. Progent is one of the pioneers in providing expert online IT support and has delivered IT solutions to organizations in every state. (Check out Progent's client testimonials.) Progent's online information technology consulting for local governments saves travel costs and solves issues faster than onsite service calls.

  • Progent offers the services of an accredited video conferencing engineer with expertise integrating technology from the leading video conferencing/telepresence providers such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist you to plan, install, expand, or troubleshoot a video conferencing environment that preserves your investment and optimizes the strategic value of your IT system. Progent can also provide the expertise of network infrastructure engineers able to help companies of any size to build and maintain a network that delivers the performance, dependability, security, and scalability you need to accommodate your telepresence solution.

  • Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup solution can incorporate a custom-designed hardware appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which utilizes your existing storage infrastructure. Barracuda Backup safeguards vital business data generated on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to help you to plan, configure, operate and troubleshoot a backup and disaster recovery solution built on Barracuda Backup. For additional information, visit Barracuda Backup and disaster recovery consulting and management.

  • Progent's Jabber consultants can provide online or on-premises expertise to assist businesses of any size to design, deploy, maintain, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers advanced expertise for the technologies that make up creating a cohesive Cisco Jabber collaboration solution including Cisco network devicesand management software, Microsoft Office apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, WiFi networks, cyber security, cloud integration, immersive telepresence systems, PBX products, business continuity, and other components of a cohesive collaboration ecosystem.



    More Facts

If your small business is in the San Francisco East Bay area and you are in need of computer assistance, information technology outsourcing, or advanced services from a Microsoft or Cisco certified consultant, call 510-300-1400 or visit Contact Progent.



An index of content::

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    Progent provide businesses of any size enterprise-class IT online or on-premises consulting for networks powered by Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consultants also can provide security expertise for companies varying in size from the small office to the global enterprise.

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    Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to evaluate the business advantages of migrating to SQL Server 2017 and can help you to design and implement a cost-effective migration of your databases and applications to any deployment model including local, cloud-based, or hybrid. Progent's SQL Server experts offer online or onsite support ranging from on-demand architecture review or troubleshooting to comprehensive project management to ensure your SQL Server 2017 project is successfully completed on schedule and within budget.

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    If your business does not need urgent online support but expects to need assistance with your information system soon, you can conserve time and expenses and ensure that the right expertise will be ready when you want it by getting in touch with a Progent sales specialist and registering as a client. For details, phone 800-993-9400 or email information@progent.com.

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    IT Services Firepower Firewalls

    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and include centralized control of modern security capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can help you to design and carry out an efficient migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's subscription-based security services to create and centrally manage IT ecosystems that include branch offices, data centers, and cloud resources.

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  • Consultants Exchange 2016 Migration
    Outsourcing Microsoft Exchange 2016 Migration Planning

    Progent can assist you in any and all facets of your migration to Microsoft Exchange 2016 such as planning high availability architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your virtual machines, databases and logs; configuring hardware load balancing for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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  • 24/7 Azure and Android integration Professional
    Azure and Android integration Professional

    Progent can help businesses of any size to move any part of their network infrastructure to Microsoft Azure. This can streamline IT management and reduce equipment investments. Microsoft Azure includes a wealth of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud networking architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and resources and ensure you avoid the common mistakes small companies make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Android smartphones and tablets.

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    Progent's productive atmosphere will allow you to become a better consulting professional by enhancing your technical skills and boosting the loyalty of your clients. Progent makes good on this promise by recruiting the best professional experts for you to work with, providing an advanced system architecture, using proprietary application utilities to deliver the highest level of support, and by optimizing our business models for attracting and maintaining clients.

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    Consultants Ryuk ransomware cleanup

    Progent's proven ransomware recovery consultants can help you to restore an IT network damaged by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or MongoLock.

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    Progent's ProSight portfolio of managed services are intended to offer businesses who maintain small internal network administration and support staffs with affordable access to enterprise-class management tools and consulting experts. Advantages of Progent's ProSight line of managed IT services include flat-rate network management expenses, automation of common administrative processes, ongoing absorption of the latest information technology, graceful migration from legacy technology to up-to-date solutions, close fit between information technology with strategic objectives, access to veteran network consultants, and allowing management to concentrate on business instead of ever-changing computer technology.

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  • Failover Clustering Windows 2012 Computer Engineer Outsourcing Windows Cluster Shared Volumes

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    Progent's Test and Training Lab at the QTS Internet Data Center can be used for testing mission-critical applications, developing efficient system upgrade methodologies, assessing and tuning performance, planning or verifying disaster recovery solutions, resolving compatibility issues, and establishing training systems for the latest products and technologies. For Progent clients who lack adequate internal resources to assemble proper pilot environments, the lab cuts capital outlay and technical risk while keeping vital IT initiatives on schedule.

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    Progent's Data Center engineers can help you identify fault-tolerant data centers that match the specific needs of your company. High availability co-location sites are particularly attractive to small companies due to of their affordability and convenience compared to pursuing a do-it-yourself approach. Attempting to create an in-house data center with even a basic degree of fault tolerance is too costly for the majority of small businesses. Progent is ready to help you reap all the advantages of high availability data centers and 24x7 colo sites by offering a full array of engineering and support services.

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    Progent can assist small and medium-size organizations to set up endpoint device security defense solutions and deliver response services for remote workers.

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    Progent's Meraki Wi-Fi access point consultants offer online and onsite support to assist businesses of any size to design, install, manage, expand or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to set up and manage Cisco's Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products including Catalyst and Nexus switches, routers and firewalls to create a seamless ecosystem that delivers identical access, responsiveness, security compliance, manageability and uptime for wired and wireless users regardless of their mobility or computing device.

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    Windows Server Essentials is an affordable, entry-level operating system that allows small businesses to make the move from the traditional stand-alone in-house datacenter to the contemporary hybrid networking paradigm that includes both local and virtualized cloud-hosted software and infrastructure. Progent's consultants can provide cost-effective online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can help you to assess the potential productivity and cost advantages of moving to WS 2012 R2 and implementing a hybrid local/cloud-based design for your computing environment. Progent can provide full-service project management support so you can design and carry out an efficient migration to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent also offers continuing consulting, technical support, and training.

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    Progent's management team consists of seasoned veterans with years of experience delivering computer consulting services, technical support, and strategic IT planning to organizations ranging in size from small offices to Fortune 500 companies. Great support requires great people, and Progent stands out by having assembled a management staff able to provide businesses with the top service value available anywhere.

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    Progent's Linux support experts provide small companies and software developers assistance with managing and maintaining Linux systems that coexist with Microsoft-powered technology. Progent offers your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad array of experience provides you with a convenient single source to help you build and manage a protected and reliable mixed-platform network and communications environment that allows Linux and Microsoft coexistence by combining Microsoft Windows with major Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.

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    Progent's Cisco-authorized IT experts can show you how to design an affordable, high availability Internet configuration architecture that can deliver non-stop Internet access via a broad range of high availability Internet access technologies including high availability BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide CCIE professionals to help you apply the most current techniques for fault tolerant Internet access to create an affordable, completely redundant Internet interface with automatic failover and other features to deliver non-stop Internet access.

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    Microsoft Office 365 Exchange Online allows you to use cloud-based servers, mailboxes and other Exchange infrastructure to lower hardware expense and management overhead. You can configure Exchange Online to run all your Exchange mailboxes, or you can run a hybrid architecture that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online support to assist your small businesses to evaluate the potential advantages of Office 365 Exchange Online, design a network topology that fits your functional requirements and IT budget, carry out an efficient migration from your current Exchange organization to one that incorporates Exchange Online, train your IT team and end users, and deliver ongoing consulting and troubleshooting.

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    Progent can provide the expertise of a senior specialist with years of experience installing, maintaining, and enhancing telepresence platforms from top-tier suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house IT support team, your Internet Service Provider, and your video conferencing technology supplier to assist your company increase the strategic value of your video conferencing ecosystem.

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    Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to design a DR solution built around Microsoft's latest Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using low-cost equipment, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a failover cluster quorum witness.

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    Progent's Windows consulting experts can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an older version of Windows. Online and on-premises assessment and upgrade support for Microsoft Windows 10 available from Progent's experts include ROI estimates, project supervision, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile device management, telecommuter connectivity, security and compliance, streamlined provisioning and administration, network infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for network management staff and end users, and post-migration Call Center support services.

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    Progentís IT outsourcing packages provide affordable network consulting for small businesses. Whether it involves designing network infrastructure, creating an in-house Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or creating an on-line business solution, outsourcing your IT engineering services can contain costs and minimize uncertainties, allowing network support budgets to increase in a more linear and manageable manner than is feasible by assembling a bulky, knowledgeable in-house IT staff. Progentís Outsourcing White Paper and datasheets show how Progent can help you build a protected and robust network architecture for your critical applications based on Windows including Office XP, Microsoft Office 2003, and Office 2000.

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