San Francisco East Bay
Hayward, San Lorenzo, Castro Valley
Computer Consulting Experts
IT Services and Expertise
Onsite Service Available in Hayward, San Leandro, Union City , San Lorenzo , Castro Valley
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | Fremont Executive Suites Newark, CA 94560 United States |
(510) 933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 United States |
(510) 300-1400 | Hayward Network Support Services |
| Morgan Hill | 18525 Sutter Blvd Morgan Hill, CA 95037 United States |
(408) 645-8400 | Morgan Hill Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 United States |
(510) 899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 United States |
(650) 543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 United States |
(925) 621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 United States |
(415) 321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 United States |
(408) 240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 United States |
(650) 931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 United States |
(925) 362-2400 | Walnut Creek Network Support Services |
Progent's certified professionals knows how to provide a broad selection of consulting and technical support help for IT systems powered by any mix of Windows, Cisco, Apple macOS and OS X, or Linux platforms. Network services available to small companies in Hayward by Progent's team of Microsoft and Cisco certified engineering professionals include:
- Progent's Microsoft-certified SQL Server 2019 experts can assist you to assess the business case for migrating to SQL Server 2019 and can provide fast online or on-premises contact with consulting experts in system design and deployment, application programming, database administration, and cybersecurity. To learn more, refer to SQL Server 2019 integration consulting.
- If you want to redo your corporate web site, build internal sites for purposes such as human resources or employee education, establish a compelling web presence for a new venture, or put together enterprise-level, database driven web applications, Progent has talented and seasoned web development consultants. Web development consulting available from Progent's Applications Specialists Group include web site design, web project management, Microsoft ASP and .NET programming, and graphical content design and creation. Progent's SQL Server programmers, Oracle programmers and DBAs, MySQL database application experts, and Office Access consultants can assist your business to plan, build, and support database-powered web sites. Progent's consulting experts can also help you build and manage a protected, dependable server and communications environment including remote connectivity, to support your web solutions.
- Progent's MS Exchange 2016 migration consultants can help your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability (HA) architecture for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; specifying storage requirements for your virtual machines (VMs), databases and log files; configuring HLB for high-availability CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
- The complexity and versatility of Microsoft Windows Server 2008 R2 requires an information technology professional with hands-on experience and diverse knowledge in designing and deploying cohesive end-to-end business technology solutions. The experience of Progent's seasoned Windows Server 2008 consultants, averaging over 10 years of background integrating Microsoft-powered technology, helps insure your success in maintaining and managing your Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 experts can also assist you to assess the benefits of migrating from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later or later. If you are considering building a hybrid network model that combines on-premises resources with cloud-based services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.
- Progent can assist your company to design, implement and debug a backup/restore plan built around MSP360 technology. MSP360 offers file or image backup/restore for virtual machines and physical computers, supports all popular public clouds, and allows businesses to create a backup ecosystem with a minimum Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to protect against data loss caused by user mistakes, system errors, ill-intentioned insiders, and external attacks such as ransomware. For more information, visit ProSight Data Protection Services 360 Backup services.
- Progent's CISSP-certified cybersecurity consultants can assist organizations of all sizes with any facet of information system security. Progent can help implement cost-effective cybersecurity solutions that guard a small office against advanced malware attacks or Progent can design, configure, and monitor a comprehensive security environment for hybrid networks that accommodate onsite, online, and mobile clients sharing IT resources distributed over a mix of physical sites and various clouds.
- Progent's Microsoft-certified consulting team members and consultants for Virtual PC for Mac technology can help you to connect your Apple macOS and OS X workstations with your Exchange server through comprehensive Microsoft 365 Outlook for Mac support. Progent will ensure that your Microsoft Exchange Server is correctly configured and that WebDAV, LDAP and Outlook Web App or Web Access are correctly enabled and tested. Progent can also provide a broad range of Exchange support including integration, diagnostics, security, mobile support, performance tuning, plus spam protection and email encryption. Progent also can provide tailored one-on-one macOS education.
- Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size businesses. A Barracuda Backup solution can include a custom-designed hardware storage device built by Barracuda or a virtual appliance with comparable functionality but which utilizes your existing storage infrastructure. Barracuda Backup protects critical business data produced on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting support services to assist your business to design, integrate, manage and troubleshoot a BDR system based on Barracuda technology. For details, see Barracuda Backup and disaster recovery consulting and management.
- Microsoft's desktop virtualization solutions lower the work needed for network managers to install applications so they are standardized throughout a corporate user base, provide the power to manage rights to critical information, and allow fast installation of new or upgraded workstations. With Windows Server 2016, the Terminal Services tool has been revamped and renamed Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure (VDI) that powers RDS streamlines desktop access, enhances responsiveness, strengthens security, centralizes management, and offers a nearly transparent client environment. Progent's desktop virtualization engineers can assist your company to evaluate the business benefits of Microsoft's virtual desktop solutions, configure test and production environments, improve your network architecture to support virtualized desktops effectively, evaluate and remediate security issues, and train your IT managers to utilize best practices to achieve a fast ROI from client virtualization.
More Facts
If your small business is in the San Francisco East Bay area and you require computer help, information technology outsourcing, or top-level services from a Progent engineer, call 510-300-1400 or visit Contact Progent.
An index of content::
Setup and Support Aironet 1700 Access Point
wireless IP phones and Cisco Unified Communications Manager IT Services
Progent's Cisco-certified Wi-Fi technology consultants can help organizations to deploy, manage, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
64-bit Server Online Troubleshooting
Technology Professional 64-bit Computing
Progent’s Microsoft-premier consultants can assist you to update your desktops from 32 bits to 64 bits. Progent can assist you to understand the risks and advantages of migrating to 64-bit PC desktop processing, plan an efficient upgrade process that minimizes operational interruptions, and offer inexpensive, professional online support to assist your company to configure 64-bit PC desktop software and application software on your existing hardware.
CISSP Certified Security Auditor Engineers
CISSP Certified Cybersecurity Consultants
Progent's CISSP-certified cybersecurity experts can help businesses of all sizes with any facet of information system security. Progent can help create efficient security systems that protect a small office against advanced malware attacks or Progent can design, configure, and manage a comprehensive security strategy for hybrid networks that support local, remote, and mobile clients accessing network resources distributed over multiple physical datacenters and various clouds.
Network System Support Consultant Nationwide Support
North Dakota Technology Consulting
Progent’s Technical Response Center offers national remote help for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier service experts provide telephone support and online direct network access to isolate and resolve technical problems rapidly and affordably. The scope of technical experience represented by Progent's staff of country-wide service engineers allows Progent to escalate even the toughest problems to appropriate specialists as needed.
Support for IT Service Firms Consultants
Expertise for IT Service Providers On-site Technical Support
Progent's Support for IT Service Firms lets you take advantage of Progent's consulting engineers while retaining your own service brand as a transparent arm of your IT services staff.
Windows Emulation for macOS Technical Support Services
Consultant VirtualPC for Apple Mac
For businesses with a combination of Apple Mac and Windows computers, there exist two basic solutions for running Windows-only applications on a Mac: remote access to a physical Windows PC or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach a Mac to a remote Windows-powered PC to run Windows applications and share system resources. Virtual PC for Apple Mac emulates Windows on an Apple Mac computer so that you can use Windows software locally. Progent's macOS and Mac OS X technology support experts can assist your organization to manage these products for using Microsoft Windows software on your Apple Macs and can in addition help your company to evaluate and configure other products for Microsoft Windows platform simulation.
SQL 2008 Reporting Services Design Firms
Microsoft SQL Server Support and Setup
SQL Server 2005 delivers powerful, standardized tools to IT experts and information workers, reducing the difficulty of creating, deploying, administering, and accessing company data and database applications in environments ranging from handheld devices to enterprise information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with real-world experience and broad knowledge in designing and building data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
After Hours Microsoft Exchange Upgrade Configuration
Exchange 2000 Upgrade Upgrade Help
Progent is among the most expert information technology consulting companies for integrating e-mail solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small companies derive the full benefits of Exchange Server 2000 under common situations including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.
Consulting Internal Network Security Scan
Best Security Inventory Technology Professional
Progent offers two ultra-affordable service packages intended to allow small companies to get a professional security evaluation from a premier security consultant. With Progent's External Network Security Inventory Scan, a security expert administers a comprehensive test of your IT infrastructure from outside your company firewall to uncover possible risks in the security posture you present to the public. With Progent's Internal Security Inventory Checkup, a security engineer runs a network scan from a secure computer within your company firewall to uncover your exposure to internal threats. The two security inventory packages are set up and run from a protected remote location.
24-Hour Microsoft Small Business Small Business Computer Consulting Group
Install Small Business
Progent provide organizations of all sizes world-class IT remote or in-person consulting for information systems based on Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also offer security expertise for companies ranging from the small office to the worldwide enterprise.
Lync Server 2013 and SharePoint Engineers
Top Ranked Consult Lync Server 2013 Mirrored Back End Servers
Microsoft Lync 2013, renamed Skype for Business, enables organizations of any size to build a centrally managed and protected communications environment that supports a BYOD computing style with IM, real-time presence, audio/video and web meetings with application sharing, and both IP-based and PSTN calling across a broad range of desktop and handheld devices. Progent's Microsoft-certified Lync Server 2013 consultants and network integrators can assist you to evaluate the advantages of Lync 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or mixed model suitable for your present and long-term plans, deploy Lync 2013 so as to speed up your ROI, and provide live online and onsite training to your IT staff and end users. Progent has in-depth expertise in key components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync 2013 with popular Office and Microsoft 365 apps such as Outlook and PowerPoint.
Microsoft Outlook for Mac Technical Support
Mac voice mail Consulting Services
Microsoft Exchange and Apple Mac computers can work together efficiently. Progent's Mac and Microsoft certified consultants can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with teammates who run Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to receive and transmit email, search the Exchange global address list, import addresses, synchronize appointments, and invite people to meetings via your Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web Access are enabled. Progent also can provide specialized onsite Entourage education.
CIO Consulting
Engineer Part-Time CIO
Progent can provide the part-time services of a seasoned CIO who can provide strategic direction to help you pick and maintain network technology appropriate for your present situation and that can be a firm basis for your future growth. Progent's temporary Chief Information Officer consulting services provide economic advantages to companies who want to optimize the impact of their IT expenditures but who are unable or unwilling to add one more executive-level manager to their head count. Since Progent is vendor-neutral, with a sizable staff of engineers certified to maintain all major OS platforms and connectivity technologies plus a wide selection and business software, Progent is in a unique position to offer unbiased recommendations as well as expert technical support for developing IT solutions that match the special requirements of your organization.
Linux Online Professionals
24/7 Solaris Remote Engineers
Progent offers nationwide remote help and troubleshooting services for companies that run Sun Solaris networks or whose information systems feature a combination of Sun Solaris and Microsoft products. Online technical support offers maximum leverage for your IT budget by extending client productivity and limiting the time charged for network repair services. Advanced online access technology and experienced service specialists and engineers combine to enable Progent to solve the majority of network issues without wasting time and money by traveling to your site. In the vast majority of cases your IT issues can be dealt with by telephone or through a mix of phone help and online network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISA premier security specialists to help you with the most challenging network issues.
Custom Excel Programming Companies
eCommerce Integration Firm
For custom program creation, Progent can provide software design experts to produce business applications in areas such as commercial transaction webs, web development, Microsoft Business Solutions packages including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Internet Information Services to create company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide experts in a wide range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Help Desk Services Support and Setup
24-7 CISSP Certified Expert Helpdesk Services Support Services
Progent offers three basic types of Help Desk services including Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals offers your clients convenient access to a dependable support resource with years of experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft technology. Progent's focus is on earning the support Help Desk a positive image as a key contributor to business performance. Progent's goal is to resolve and not merely report problems.
Compliance Audit Symantec Raptor
Symantec Firewall Security Company
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and VPN appliances including the Raptor and Symantec VelociRaptor family or show you how to upgrade to more recent firewall solutions. Progent can also enable you to create and implement a comprehensive security plan that can include firewall and VPN appliances and utilities, managed security and virus defense services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your one-stop resource for on-going technical help, maintenance, training, and security expertise.
Redhat Linux Online Help
CentOS Linux Network Engineer
If your company is producing UNIX or Linux applications in an environment that has Microsoft Windows-based servers, PCs, and office productivity products, Progent offers comprehensive network support outsourcing that frees you to focus on your area of high-value know-how while avoiding the continual distraction of managing your business network. By using smart network monitoring and by providing online and on-site assistance when your business needs it, Progent represents an economical solution for supporting an IT system that provides excellent dependability, protection, and efficiency. Progent's UNIX/Linux developer assistance offerings feature comprehensive information technology outsourcing, virtual infrastructure, remote and on-site support and repair, 24x7 monitoring services, and Helpdesk outsourcing.
Android Remote Desktop Connection Consulting
Android and Outlook integration Technical Support
Progent's seasoned team of network consultants and application specialists have years of background delivering online and onsite assistance for businesses of all sizes who need to incorporate Android phones and tablets into their information systems so that users can work together while on the go. Progent has the range of know-how to solve network problems that span multiple vendors and that entail a mix of legacy and up-to-date information technology. Progent offers affordable remote expertise to assist you with any stage of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional technical support to help you to resolve especially challenging IT issues, or Progent can provide outsourced or co-sourced project management services to help you finish strategic IT initiatives on schedule and on budget. Progent can assist with local, cloud-based, or hybrid network environments and can provide expertise with operating systems, applications, management utilities and network infrastructure. Progent also offers specialized group or individual training sessions to show you how to manage and operate Android phones and tablets to maximize their business value.
Windows 8.1 Training On-site Support
24x7 Windows 8.1 Work Folders Onsite Technical Support
Progent's Microsoft-certified experts can deliver a range of consulting services to help companies of all sizes to deploy, manage, and troubleshoot IT systems that include workstations, notebooks, tablets, or smartphones powered by Windows 8.1. For larger organizations, Progent's experienced project managers can help set up test labs to assess Windows 8.1 and plan and manage Windows 8.1 migration plans based on proven methodologies.
Remote IT Services Linux Network Monitoring
Nagios Support and Help
Nagios and MRTG are useful, license-free monitoring tools that operate under the Linux OS and can be used to monitor UNIX/Linux environments, Windows networks, or mixed-OS environments where Linux and Windows run side by side. Nagios allows network support engineers to track network services including SMTP, HTTP, FTP, and NNTP. MRTG permits you to track the bandwidth in and out of SNMP network appliances including processors, routers, and switches. Progent's system monitoring consultants can show you how to utilize both these tools to streamline and repair your system.
Meraki AP Management Configuration
Meraki Dashboard Support and Setup
Progent's Meraki Wi-Fi AP consultants provide remote and on-premises support services to assist organizations of all sizes to plan, deploy, maintain, expand or repair Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to configure and manage Cisco's Meraki-based wireless networks for sites that can range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology including switches, ASR routers and firewalls to build a cohesive network infrastructure that delivers the same connectivity, responsiveness, security, ease of management and availability for wired and wireless clients irrespective of their location or computing device.
ProSight IP address management Consultants
domain management Engineer
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard information about your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSLs or domains. By updating and managing your network documentation, you can eliminate up to half of the time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you’re making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need when you need it.
Dynamics GP BizTalk Adapter Consultancy
Consultant Dynamics GP Customization
Progent's background delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design specialized mission-critical programs and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to create reports that allow you to analyze your business more thoroughly, transforming raw data into useful insights into your company and customers.
Service Reporting Computer Consultants
Service Reports Online Support
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all delivered services. Unlike many independent consultants or small support firms who offer scant documentation or details of tasks performed, each service provided by Progent is accompanied by full documentation. Each Progent staff member has access to the support documentation sent by each consultant to each customer. The practice of documenting and organizing support records results in more effective support and avoids a variety of typical misfortunes such as when a support customer is virtually held hostage to a consultant who won’t let go of vital service information.
Cisco VoIP Phones and IM Consultant Services
8800 Series IP Phone Network Consulting
Progent's Cisco CCIE-certified IP phone and video IP phone experts can help you to integrate, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from legacy Voice over IP devices to the latest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally branded CallManager, or with Cisco Unified CM Express (CME) to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's consultants can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, installing Cisco ISR routers with CUBE VoIP networking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.
OS X Remote Technology Professional
Technology Professional Mac Online
Progent provides national online technical support and consulting services for businesses who operate macOS and OS X environments or whose IT systems include a combination of Apple Mac and Microsoft Windows products. Progent's engineers can provide Mac clients a range of IT services such as desktop support, upgrading to the latest edition of macOS from legacy editions of macOS or OS X, plus expertise with Mac application software. Progent can also help you with iPhone and iPad synchronization and troubleshooting, or moving to iCloud. Online network consulting provides optimum return for your information technology dollar by extending client productivity and limiting the time billed for network repair services. Advanced online support technology and skilled technicians and engineers combine to enable Progent to solve most network issues without squandering time and money by going to your site. In most of situations your IT issues can be remediated over the phone or via a combination of telephone help and online connectivity. Progent can offer the services of Cisco CCIE network engineers and CISSP and ISSAP premier security specialists to assist you with the most challenging network problems.
WatchGuard Firebox T15 Firewall Auditing
WatchGuard Firebox T35 Firewall Forensics Services
Progent offers support services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your security requirements and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewall solutions.
ProSight network asset documentation management Professionals
ProSight infrastructure documentation management Engineer
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and protect data about your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can eliminate as much as 50% of time wasted looking for critical information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it.
Nagios for Linux Specialists
MRTG Professionals
Network monitoring typically entails tracking a system's resource utilization to help uncover data traffic bottlenecks or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that run under Linux or UNIX and can be used to monitor multi-OS environments where UNIX and Windows operate together. Progent's system integration engineers can help you use both these programs to optimize and troubleshoot your network. Progent's Linux consulting professionals provide small companies and programmers assistance with administering and servicing UNIX/Linux and Solaris networks that coexist with Windows-based technology.
Consultant Network Management outsourcing consultants
Small Business Network Management Outsourcing Professional
Progent's ProSight portfolio of managed IT services are designed to offer businesses who have small internal IT support teams with affordable access to enterprise-class management tools and technical experts. Advantages of the ProSight catalog of managed services include predictable network management costs, smart automation of routine administrative processes, ongoing adoption of the latest technology, smooth transition from older systems to up-to-date solutions, close fit between computer technology with business goals, guidance from seasoned IT experts, and freeing up management to focus on business issues instead of ever-changing computer technology.
Services Hybrid cloud solutions
Microsoft Azure hybrid cloud integration Engineer
Progent offers expert remote consulting support to help organizations integrate their IT infrastructure with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid topologies that combine physical IT assets along with cloud services. To help you to integrate public cloud services with networks, Progent can provide a variety of public cloud migration services such as Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of experience providing advanced consulting expertise online, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.
Double-Take Software Backup Computer Consultants
DoubleTake Carbonite Backup Online Troubleshooting
DoubleTake/Carbonite Software publishes a family of products designed to deliver small businesses a variety of affordable alternatives for backing up and restoring business-critical workloads such as Exchange Server, SQL, Blackberry, and SharePoint. Progent’s disaster recovery planning experts have extensive backgrounds integrating DoubleTake/Carbonite products into small business IT networks to achieve an advanced state of availability and disaster recovery readiness at a budget-friendly cost.
Top SCCM 2007 Troubleshooting IT Consulting
IT Consultants Configuration Manager 2007
Progent's Microsoft-certified consultants can assist your organization to support Microsoft System Center 2007 Configuration Manager to streamline operations, improve security and compliance, and increase worker output by ensuring that critical applications stay up to date, tracking product licenses, and reporting usage profiles to help you make informed purchasing choices. Once your organization is set to upgrade your SCCM 2007 device management solution, Progent can help you to plan and carry out a smooth move to SCCM 2012.
ransomware cleanup and file recovery Consulting Services
Professionals ransomware cryptoworm recovery
Progent's ransomware consultants can assist you to evaluate your ransomware vulnerability, monitor and guard your network, help with settlement negotiations with a threat actor, and reconstruct a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Microsoft Dynamics NAV Help and Support
Dynamics NAV ERP Programming Firms
Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides SMBs a unified platform for financials, inventory, operations, capacity planning, purchasing, sales, supply chain management, and advanced reporting. Progent's Dynamics 365 Business Central/NAV experts can assist company to maintain your legacy Dynamics NAV system or upgrade smoothly to a cloud-based, onsite, or hybrid deployment model.
Emergency Meraki Outdoor Wi-Fi AP Troubleshooting
Meraki Wi-Fi AP Management Outsourcing
Progent's Cisco-certified Wi-Fi networking experts can provide online and onsite consulting and support services to assist your organization to design, configure, administer, tune, and repair wireless networks that utilize Cisco's Meraki access points. Progent can also help your organization to plan and deploy hybrid networks that combine on-premises and cloud-hosted resources and that deliver seamless connectivity, advanced protection, streamlined management, and dependable operation for all your mobile and desktop devices.
Cisco Technicians
Cisco Firewall Small Business IT Consulting
Progent's Cisco certified network infrastructure consultants have extensive experience helping ISPs to architect, implement, manage, optimize, and troubleshoot high-availability, extensible connectivity solutions suitable for public networks.
OS X Remote Services
macOS Technical Support Specialist
Progent offers national remote technical support and troubleshooting services for companies who run Apple Mac OS X environments or whose information systems include a mix of Apple macOS and Mac OS X with Microsoft technology. Progent's consultants offer Apple macOS and OS X users a variety of IT services including desktop support, upgrading to the current edition of Mac OS X from earlier editions of macOS and Mac OS X, plus help with Apple macOS and OS X applications. Progent's specialists in Apple technology can also assist you with iPhone and Apple iPad integration and management, or migrating to Apple's iCloud services. Remote technical support provides optimum return for your IT dollar by preserving user efficiency and shortening the time billed for network repair services. Advanced remote support utilities and experienced technicians and consultants allow Progent to solve the majority of IT problems without squandering time and expense by going to your site. In the vast majority of cases your network problems can be remediated by telephone or through a mix of telephone support and online access. Progent can put you in touch with Cisco CCIE network engineers and CISM and CISSP premier security specialists to help you with the most difficult system issues.
Supplemental Service Desk Cost Savings Network Consultants
Immediate Supplemental Support Desk Cost Savings Specialist
Progent's Help Desk management and co-management service programs help businesses to save money and improve productivity.
Live Communications Server 2007 Consulting Services
Microsoft Expert Live Communications Server Remote Support
Microsoft Communications Server delivers IM and Real Presence in a scalable, world-class package featuring advanced security, seamless compatibility with additional Microsoft products, an extendable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize lower costs and elevated operational efficiencies, increased worker productivity, and stronger intellectual property security with this easy-to-administer, highly available IM platform. Successful deployments of Office Communications Server require careful planning and thought prior to installation. Progent's Microsoft-authorized consultants can deliver the skill needed to deliver all the advantages of Office Communications Server across your whole corporation.
Remote Support Work from Home Collaboration Software
24 Hour Online Help Remote Workforce Collaboration Software
Progent can help small and mid-size organizations to deploy collaborative solutions to enable their at-home workers to benefit from positive teamwork with colleagues and clients.
Microsoft SBS 2003 Computer Consultant
24 Hour Microsoft Certified Partner SBS 2008 Specialist
Microsoft Small Business Server (SBS) is an affordable collection of server products that offers the basis for a powerful but manageable IT network. The integration requirements of the Microsoft .NET components included with Microsoft Small Business Server calls for a network consultant with real-world expertise and extensive experience in planning and implementing effective end-to-end information technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience ensures you success in installing, administering, and servicing IT solutions based on the SBS suite of servers and programs.
Remote Support Dynamics GP
Dynamics GP/Great Plains Features Computer Consulting
Dynamics GP/Great Plains allows you to expand and control your business better by offering easy availability of strategic information and a fast ROI. Microsoft Dynamics GP/Great Plains offers important productivity benefits including its ability to expand the presence of your company, manage your accounting, automate financial processes, standardize procedures throughout your company, improve inventory control, enhance order accuracy, expand revenue and shorten lead-time, and maximize cash flow. Progent can help you set up and maintain a reliable, safe server and network foundation to support Great Plains, and can provide expert Microsoft Dynamics GP consultants to make sure you reap the full advantages of your Microsoft Dynamics GP business management system.
Consulting Virus Recovery
ProSight Endpoint Security Network Engineer
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior machine learning tools by SentinelOne to defend endpoints and servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-matching AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to manage the entire threat progression including blocking, infiltration detection, containment, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks.
Cisco Certified IP PBX Support
24 Hour CUCM and SIP Integration Consultant Services
Progent's Cisco-certified SIP integration experts can help organizations of any size to plan, integrate, manage, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-based IP PSTN trunks and can provide cost-effective remote or on-premises support to help companies to migrate smoothly to a modern unified communications network that offers accelerated ROI. Progent's certified Microsoft collaboration experts can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business Server or Lync for connectivity to a SIP PSTN trunk.
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