Onsite Service Available in Stanislaus County, Modesto, Turlock, Ceres, Oakdale, Riverbank, Patterson, Waterford, Newman, Hughson

Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.

Onsite IT Consulting
Progent locations in Sacramento Central Valley

City Address Phone Link
Modesto 931 10th Street
Modesto, CA 95354
United States
(209) 653-5404 Modesto Network Support Services
Rancho Cordova 1750 Prairie City Road
Folsom, CA 95630
United States
(571) 302-7958 Rancho Cordova Network Support Services
Roseville 2999 Douglas Blvd.
Roseville, CA 95661
United States
(916) 910-1200 Roseville Network Support Services
Sacramento 1100 North Market
Sacramento, CA 95834
United States
(916) 273-1400 Sacramento Network Support Services
Stockton 4719 Quail Lakes Dr
Stockton, CA 95207
United States
(209) 677-1007 Stockton Network Support Services
Vacaville 3336 N Texas St, Suite 248
Fairfield, CA 94533
United States
(707) 470-1313 Vacaville Network Support Services

Progent's IT support services for small and mid-size companies in the city of Modesto are focused on clients who need fast and economical help with network stability, security, productivity, administration, or recovery. This brief list of Progent's consulting services and technical experience should provide a sense of the ways Progent can assist you to enhance the business value of your information network.

  • Software update management entails applying software updates to operating systems and apps, physical and virtual servers and endpoint devices, peripherals such as printers and scanners, network infrastructure appliances such as switches and wireless access points, and IoT devices like alarms and health monitors. Prompt and correctly managed patching optimizes security, regulatory compliance, uptime, and functionality. Sporadic patch management can cause security gaps, compatibility problems, slow or erratic responsiveness, excessive downtime, or unavailability of important features. Progent's managed services for patch management provide businesses of all sizes a versatile and affordable solution for assessing, testing, scheduling, applying, and tracking updates to your ever-evolving information network. For more information, see Progent's software update management solutions.

  • Progent produces full and detailed reports of all service work to make sure customers do not feel “captive” to their IT service company. Progent sends e-mail accounts of support activity shortly after finishing each service interaction, and also encloses a hard copy along with monthly billings. Complete IT service documentation makes it easier for customers to move to a different support organization or take on more support responsibilities internally. Complete service documentation also give IT managers the visibility required to determine the value of support services and develop better informed network expense projections.

  • VMware's NSX virtual network platform allows you to build entire networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high degree of automation regardless of the physical components making up the basic network infrastructure. VMware Site Recovery Manager supports programmatic recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, upgrades and patches and can generate reports to verify full service restoration, validate SLAs and prove DR compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly recover the entire logical network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help you to plan, deploy, test and manage a DR solution based on VMware SRM and VMware NSX.

  • If you want to redo your corporate web site, build in-house sites for functions like as HR or employee orientation, create a compelling web presence for a start-up company, or put together enterprise-level, data-driven e-commerce solutions, Progent has capable and seasoned web site designers and developers. Web site design and development consulting offered by Progent's Applications Experts Group include web design, web site project management, ASP and Microsoft .NET programming, and graphics design and creation. Progent's Microsoft SQL Server developers, Oracle developers and DBAs, MySQL database application consultants, and Office Access developers can help you to plan, deploy, and maintain data-powered web sites. Progent's consultants can also help you construct and maintain a protected, robust server and communications infrastructure incorporating remote and wireless connectivity, to host your web applications.

  • Microsoft 365 offers rudimentary archiving but does not have native support for key data protection services like Exchange backups or greater than 30-day point-in-time recovery for OneDrive for Business or SharePoint. Hornetsecurity's 365 Total Backup (previously called Altaro O365 Backup), provides a feature-rich BDR solution for automatic backup and rapid restoration of all your organization's Microsoft 365 mail, Teams Chats, SharePoint documents, OneDrive for Business data, and the contents of Windows endpoints. Progent is a certified Hornetsecurity/Altaro partner and offers ProSight Data Protection Services 365 Total Backup to provide end-to-end managed services for Hornetsecurity's 365 Total Backup suite. ProSight DPS 365 Total Backup provides an affordable backup-as-a-service (BaaS) solution that defends Microsoft 365 subscribers against data loss or corruption caused by human or system error, malevolent sabotage, and malware attacks such as ransomware. For details, go to ProSight DPS 365 Total Backup solutions for Microsoft 365.

  • Progent's Cisco-certified SIP infrastructure experts and Cisco CUBE integration consultants can help you to design, deploy, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-connected IP PSTN trunks. Progent offers affordable online or on-premises expertise to help companies to migrate efficiently to a productive communications environment that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.

  • Progent's Android smartphone integration consulting services have extensive background providing online and onsite assistance for businesses of any size who want to integrate Android phones into their information systems so that users can work together while on the go. Progent offers the breadth of know-how to solve network issues that span numerous vendors and that represent a mix of legacy and up-to-date information technology. Progent provides affordable remote technical support to assist you with any facet of planning, configuring, managing and troubleshooting your BYOD environment. Progent can deliver occasional technical support to assist you to resolve especially challenging technical issues, or Progent can provide outsourced or co-sourced project management services to ensure that you complete strategic IT initiatives on time and on budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and offers expertise with operating systems, applications, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one training sessions to show you how to manage and use Android phones securely and productively.

  • ProSight WAN Watch infrastructure monitoring and management service makes it simple and affordable for smaller organizations to map, monitor, reconfigure and debug their connectivity hardware such as switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch makes sure that network diagrams are always updated, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when potential issues are discovered. By automating complex management activities, WAN Watch can cut hours off ordinary chores like network mapping, reconfiguring your network, locating devices that need critical software patches, or identifying the cause of performance problems. Find out about Progent's entire ProSight series of affordable network monitoring and management services for small and medium-size businesses

  • Progent's Standard Help Desk Services offer an end-to-end solution that manages all aspects of online desktop technical support from service requests through ticketing, managing accountability, remote desktop control, progress tracking, problem resolution, and and reporting. Designed for small companies with few dedicated service personnel for desktop issues, Progent's Help Desk Services offer online support at a significant savings from Progent's normal desktop troubleshooting rates. Progent can also provide rapid as-needed escalation to subject matter experts to resolve challenging issues. For details, see Progent’s remote desktop Call Center services for small organizations.

  • Progent can provide the support of a certified video conferencing engineer with an extensive background deploying technology from the major video conferencing/telepresence providers such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist you to plan, configure, upgrade, or maintain a video conferencing environment that preserves your investment and optimizes the business value of your information network. Progent also offers the expertise of network infrastructure engineers able to assist companies of any size to create and maintain a network that provides the speed, dependability, protection, and expandability required to support your video conferencing/telepresence environment.

  • Stealth penetration checking is an important part of any overall IT system security plan. Progent's security professionals can run extensive penetration tests without the awareness of your organization's in-house IT resources. Stealth penetration testing shows whether current security monitoring systems such as intrusion detection warnings and event history monitoring are correctly configured and actively observed. Progent can provide continuous autonomous penetration testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, compromised credentials, skipped patches, and dangerous IT product defaults can be combined by hackers into the multi-front attacks typical of modern versions of ransomware. Get additional information about Progent's Stealth Penetration Evaluation Services.

    More Facts

If your small business is in Stanislaus County and you are in need of computer help, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer, call 209-653-5404 or visit Contact Progent.

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    Progent's Cisco CCIE wireless network infrastructure experts can provide online or onsite configuration and troubleshooting support to assist your organization to plan, implement, upgrade, tune, manage and troubleshoot Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco wireless controller experts can also help you to combine your wireless environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is easy to administer and scale. Progent also offers affordable wireless site surveys to help you to decide the most efficient selection, location and configuration of Aironet wireless APs to accommodate your specific workplace design, building structure, and expected network traffic.

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    Progent's ProSight portfolio of managed services are designed to provide organizations who have small in-house IT support teams with low-cost help from enterprise-class management tools and technical experts. Benefits of Progent's ProSight line of managed IT services include flat-rate IT maintenance expenses, smart automation of routine administrative processes, continual absorption of the latest information technology, graceful migration from older systems to modern solutions, improved alignment of computer technology with business objectives, guidance from veteran IT consultants, and allowing management to concentrate on business issues instead of ever-changing computer technology.

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    Progent can assist your business to design and implement a smooth transition from a UNIX-based IT system to a network based on MS Windows and suited for running Microsoft's popular office productivity products, business applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and application specialists can assist you to preserve your information and minimize productivity discontinuity by designing an efficient transition strategy that preserves your current investments in UNIX application and infrastructure. UNIX-to-Windows transition support services offered by Progent include evaluation of current environment, transition strategy and validation, Exchange migration support, information and application software transition, and server and storage system transition and consolidation.

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    Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids network disruption, reduces long-term support demands, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-site migrations, Progent offers the experience to finish your project quickly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and design services include assistance with the integration of third-party enhancements of Microsoft Exchange 2007 Server that are best aligned to your business goals.

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    Progent's Microsoft-certified consultants can help your company to evaluate the benefits of Microsoft Lync Server 2010 for your business and can help you to plan and carry out a rollout of Lync Server that unifies the management of Instant Messaging and Presence and increases the output of your office employees, at-home workers, and smartphone users. Progent's consultant's can in addition assist you to carry out an efficient migration to Microsoft Lync Server from Office Communications Server or Microsoft Live Communications Server, integrate Lync Server 2010 with Exchange Server, Microsoft SharePoint, and SQL Server, show you how you can run Microsoft Lync Server 2010 to improve the collaborative capabilities of Microsoft Office programs, and provide online seminars and ongoing support for Microsoft Lync Server and other Microsoft platforms.

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    Cisco's network security and offsite access products for small companies represent a comprehensive range of manageable security solutions to help safeguard your wired and wireless network infrastructure. Cisco's VPN line features routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's professional consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that align best with your company goals.

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    Progent's SonicWall firewall experts can show you how to configure, manage, and update SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete security plan and build security into your corporate processes.

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    Progent's Microsoft certified professionals offer small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can secure your IT system from attack by external and internal sources. Forefront TMG and ISA Server perform deep examination of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many threats that can get by traditional firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your network security through experienced planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified engineers can assist you to install Microsoft Forefront TMG 2010, maintain any version of ISA Server, or migrate from ISA Server to Microsoft Forefront TMG.

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    Progent's managed services for software and firmware patch management offer organizations of any size a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, endpoints printers and scanners, infrastructure appliances such as routers and wireless APs, and Internet-of-Things (IoT) devices like sensors and robotics.

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    Progent's consultants offer remote and on-premises consulting services for companies of all sizes to evaluate the benefits of upgrading to Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; set up HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration systems like Cisco Video Interop Server. Progent's certified data security experts can help you create and validate a security environment for your Skype for Business deployment that meets regulatory standards.

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    Progent's certified SonicWall firewall consultants can show you how to integrate, manage, and update SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified network security consultants can help you incorporate SonicWall security gateways into an end-to-end security plan and design security into your corporate operations.

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    For custom application creation, Progent can supply software design consultants to write business applications in areas such as eCommerce, web site design, Microsoft Business Solutions products such as Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to create company-specific eCommerce applications based on Microsoft ASP.NET. In addition, Progent can provide experts in a wide array of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

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    Cisco's Catalyst family of wireless controllers simplify the administration of wireless LANs by unifying the configuration and management of wireless access points, tuning Wi-Fi performance by reducing the effect of RF congestion, enhancing Wi-Fi availability with rapid auto-failover, and strengthening data security by detecting cyber threats and filtering network traffic according to user class and location. Progent can help your business to configure Cisco wireless LAN controller appliances to manage and monitor wireless networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's modern wireless controller technology.

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    Progent can assist your business in any and all phases of your migration to Microsoft Exchange 2016 such as planning HA system topology for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.

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    For small and midsize companies, network security and compliance can be too complicated to master but too dangerous to ignore. The world's biggest institutions have been hacked, and the top cloud services have on occasion been knocked out. It seems as though there's no place to hide. Progent has made it economical for smaller companies to implement critical security tasks effectively by offering the advantage of billable time to the nearest minute without any minimum charge for online help. This means you have access to a seasoned computer consultant to deliver just the knowledge you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any level of system security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and creating a comprehensive security strategy.

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    Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and unified email/telephony solutions for companies. Progent offers economical Microsoft Exchange Server support services to strengthen email security and virus defense, provide high availability email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange consulting and support offerings can assist you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT system or older Microsoft Exchange product such as Microsoft Exchange 5.5 to Exchange Server 2010.

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    Progent has over 20 years of experience configuring, and supporting the core platforms included with System Center and can assist you to design, deploy, maintain, and fix your Microsoft System Center 2012 R2 solution to maximize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent can help you to migrate to the latest version of System Center from a previous one or from another IT management solution to deliver the advantages of best-in-class deployment, automation, security, plus datacenter and application performance monitoring.

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    Progent provides nationwide urgent help and troubleshooting services for companies who run UNIX or Linux environments or whose information systems include a combination of UNIX and Microsoft Windows products. Remote technical support provides optimum return for your information technology budget by extending client efficiency and shortening the time billed for network analysis and repair. Sophisticated online support utilities and skilled technicians and engineers allow Progent to handle most network issues without wasting time and expense by traveling to your location. In the vast majority of cases your IT problems can be remediated over the phone or through a combination of phone help and online access. Progent can make available Cisco certified CCIE network engineers and CISM certified security professionals to help with the most challenging system problems.

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    Forefront Threat Management Gateway builds on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally managed Internet gateway that delivers a single-server platform for a variety of security functions including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network management, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security logging and reporting features, allows custom reports generated by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be operated as a virtual server to lower expenses and enhance availability. Progent's Microsoft consultants can assist your company to design and carry out test and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Microsoft Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and provide continuing consulting and repair services. Progent can also help you to upgrade economically to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

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    Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 experts can help you to design, install, and manage an implementation of TMG 2010 or ISA Server 2006 on your information system that provides the firewall security, performance and ease-of-use that your company needs.

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