California Central Valley
Modesto, Turlock, Ceres:
Computer Consulting Professionals
Technical Support and Outsourcing
Onsite Service Available in Stanislaus County, Modesto, Turlock, Ceres, Oakdale, Riverbank, Patterson, Waterford, Newman, Hughson
Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.
| City | Address | Phone | Link |
| Modesto | 931 10th Street Modesto, CA 95354 United States |
(209) 653-5404 | Modesto Network Support Services |
| Rancho Cordova | 1750 Prairie City Road Folsom, CA 95630 United States |
(571) 302-7958 | Rancho Cordova Network Support Services |
| Roseville | 2999 Douglas Blvd. Roseville, CA 95661 United States |
(916) 910-1200 | Roseville Network Support Services |
| Sacramento | 1100 North Market Sacramento, CA 95834 United States |
(916) 273-1400 | Sacramento Network Support Services |
| Stockton | 4719 Quail Lakes Dr Stockton, CA 95207 United States |
(209) 677-1007 | Stockton Network Support Services |
| Vacaville | 3336 N Texas St, Suite 248 Fairfield, CA 94533 United States |
(707) 470-1313 | Vacaville Network Support Services |
Progent's IT support services for small organizations in the Modesto area are concentrated on clients who require immediate and economical help with system dependability, protection, productivity, administration, or repair. The following short selection of Progent's engineering support services and practice areas should give you an idea of how Progent's team can assist you to enhance the business value of your information network.
- Progent's Technical Response Center (TRC) is committed to providing the highest quality of remote IT support available for both emergency and non-critical issues. For urgent problems that affect multiple users, key personnel, or a line-of-business application, the Technical Response Center can respond within an hour. For standard problems, the TRC is committed to respond in less than two hours. Regardless of criticality, your ticket will be generated promptly and correctly, you will be sent an acknowledgement from the ticketing system, and the TRC will contact you on every resolved problem to confirm you are satisfied with the resolution and ready to close out the ticket. Find out more about Progent's Technical Response Center Customer Commitment.
- Microsoft 365 provides simple archiving but does not include native support for vital data protection capabilities such as Exchange Online backups or greater than 30-day point-in-time recovery for OneDrive for Business or SharePoint. Hornetsecurity's 365 Total Backup (previously called Altaro O365 Backup), provides a full-featured platform for automatic backup and quick recovery of all your organization's Microsoft 365 mail, Microsoft Teams Chats, SharePoint sites, OneDrive for Business data, and the contents of Windows-powered desktops and laptops. Progent is a certified Hornetsecurity/Altaro partner and offers ProSight Data Protection Services (DPS) 365 Total Backup to provide comprehensive managed services for Hornetsecurity's 365 Total Backup product. ProSight Data Protection Services 365 Total Backup delivers an affordable backup-as-a-service (BaaS) alternative that defends Microsoft 365 users against data loss caused by human or system error, malicious deletion, and malware assaults such as ransomware. For more information, see ProSight Data Protection Services 365 Total Backup solutions for Microsoft 365.
- System Center 2016 Data Protection Manager provides small to medium-size businesses near-continuous backup and simplified recovery capabilities for Microsoft-based environment. SCDPM 2016 offers application-sensitive backup for key platforms such as Microsoft SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, works with virtual machines hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified DPM 2016 consulting experts can help you to plan, deploy, administer, and troubleshoot an enterprise-wide backup/recovery solution powered by Data Protection Manager 2016. Progent can assist you to upgrade from a previous version of DPM or from a legacy system, and Progent can tune your SCDPM 2016 environment for on premises, colocated, cloud or hybrid deployments. Progent offers remote or onsite support and can deliver occasional guidance to resolve technical bottlenecks or deliver end-to-end project management or co-management services to help you finish your SCDPM 2016 deployment on time and on budget.
- Progent can assist small and medium-size organizations to install unified remote endpoint management and monitoring platforms for administering endpoint devices used by offsite workers. To learn about how Progent can help you to manage and monitor the endpoints of your teleworkers, see consulting for managing and monitoring the endpoints of your at-home workers.
- For enterprise project management support, Progent can provide the services of veteran IT experts with decades of experience as IT project managers for program development, business technology implementation, and process engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These proven project managers offer advanced management skills to help enterprise clients to follow leading practices to make sure major projects are completed on time and within budget.
- Progent's most popular enterprise support services include planning, piloting, setting up and repairing networks based on Microsoft technologies by offering services including complex Active Directory and Azure Active Directory configuration, Exchange Server 2019 troubleshooting, Microsoft Exchange Server 2016 migration, Exchange 2013 consulting, Exchange Server 2010 troubleshooting, MS SQL Server application programming, and Oracle database administration consulting and application development. For application and network management automation, Progent offers Microsoft System Center 2016 planning and support, System Center 2016 Operations Manager deployment, and System Center 2016 Configuration Manager (SCCM 2016) design and integration. For Windows 8.1 expertise, Windows 10 planning and migration consulting, Windows 11 deployment consulting, and Microsoft Exchange 2013 Server upgrades, Progent can help with architecture and also offers local help in deployment at locations in major metropolitan areas throughout the United States. Progent's large group of Cisco CCIE network consulting engineers can assist enterprises to troubleshoot intractable connectivity issues impacting the reliability or performance of mixed-platform computer networks. Progent's CISA, GIAC, and CISM certified security experts can perform an independent and complete security assessments to help large businesses meet regulatory security standards.
- Microsoft Teams replaces Skype for Business Online as Microsoft's premier cloud platform for group communications and cooperation. Progent's Teams consultants can assist you to plan an upgrade to Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud-based or mixed deployment of Microsoft Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
- Progent's Microsoft-certified consultants and experts in Virtual PC for Mac technology can help you to connect your macOS and OS X workstations and laptops with your Microsoft Exchange server through expert Microsoft 365 Outlook for Mac consulting services. Progent will ensure that your Microsoft Exchange Server is correctly configured and that WebDAV, LDAP and Outlook Web App are correctly installed and tested. Progent can also provide a broad range of Exchange consulting services such as integration, diagnostics, security, remote access, performance tuning, plus spam and virus filtering and email encryption. Progent also offers tailored in person or remote macOS education.
- Progent's certified Microsoft 365 Excel consultants can help you to create state-of-the-art Excel-powered programs or provide 1-on-1 training in the sophisticated features of Microsoft Excel desktop and Microsoft 365 Excel. Progent's consultants can also assist your company to create and maintain a safe, robust network and communications infrastructure to support your Microsoft Excel solutions. Progent's SharePoint Server consultants can show you ways use Excel Services to expand the power of Microsoft Office Excel by integrating interactive Excel spreadsheets into business information portals and dashboards. Progent's Microsoft Dynamics 365 professionals can show you how to share data between Excel and other products by delivering expertise such as Microsoft Dynamics GP/Great Plains custom programming and Microsoft Dynamics 365 Business Central/NAV business management software support.
- Progent's Cisco-certified SIP infrastructure experts and Cisco CUBE integration experts can assist your business to plan, deploy, maintain, troubleshoot and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE-based SIP trunks. Progent offers affordable online or onsite support to help businesses to migrate efficiently to a productive communications ecosystem that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can help you to set up connections between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business and Lync for connectivity to a SIP PSTN trunk.
- Progent has been delivering SharePoint consulting services since the first product was published. Progent's SharePoint Server 2013 experts can help your company to manage your legacy SharePoint environment or upgrade a modern on-premises release of SharePoint or to SharePoint Online for a cloud-based or hybrid solution. For details on migrating, see SharePoint Server 2019 migration services.
More Facts
If your small business is in Stanislaus County and you are looking for computer help, IT outsourcing, or top-level expertise from a Progent consultant, call 209-653-5404 or visit Contact Progent.
An index of content::
SCCM 2007 Troubleshooting Integration Support
Online Technical Support SCCM 2007
Progent can help your business to support System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, improve compliance, and increase productivity by ensuring that critical applications stay up to date, managing licensing, and reporting usage patterns to help you make smart buying choices. When you are ready to upgrade your SCCM 2007 device management ecosystem, Progent can assist you to plan and carry out a smooth move to System Center 2012 Configuration Manager.
Linux RedHat Remote Specialist
Linux Phone-based Support Firms
Progent provides nationwide urgent help and troubleshooting services for businesses who operate networks based on versions of Linux or whose information systems feature a combination of Linux platforms/Linux and Microsoft technology. Remote technical support offers maximum return for your information technology budget by protecting client efficiency and limiting the hours billed for computer analysis and repair. Advanced remote support technology and experienced service specialists and engineers allow Progent to handle most IT issues without squandering time and expense by going to your site. In most of cases your IT problems can be remediated by telephone or through a combination of phone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISSP certified security professionals to help you with the most difficult network problems.
SCOM 2012 Fabric Monitoring Remote Support
Setup and Support System Center Management Packs
Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, enhancing and repairing SCOM solutions and offer companies of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that delivers the performance and availability required to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or onsite troubleshooting to help you to fix serious issues uncovered by System Center 2012 Operations Manager.
Exchange 2003 to Exchange 2010 Upgrade Professionals
Consulting Exchange Server 2010 Migration
Progent's Microsoft and Cisco-certified consulting engineers can help your organization to assess the benefits of Exchange Server 2010 for your company and can assist you to design and implement an efficient migration to Exchange Server 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will offer fast ROI by improving your productivity, cutting the cost of hardware and service, simplifying management, and consolidating your vital communications platforms.
Largest Exchange 2013 Configuration Remote Support Services
Exchange 2013 Availability Engineer
Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange 2010 and introduces important innovations as well as a redesigned structure. These enhancements affect vital IT areas such as manageability, high availability (HA), security and compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to understand the potential business benefits of upgrading to Exchange Server 2013, design an efficient validation and rollout plan, and train your IT staff to maintain your Exchange 2013 environment. Progent can also provide ongoing remote consulting and support and management services for Exchange 2013.
SPS 2016 Network Consultants
Best Microsoft SPS 2016 Consultant Services
Progent's Microsoft-certified consultants can help you rationalize the economic case for implementing SharePoint 2007, advise you on the appropriate version of Microsoft SharePoint for your application, offer setup and deployment expertise, assist you to install MS SQL Server as a supporting database manager, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to work with SharePoint Portal Server 2007, develop a company-wide security plan that incorporates portal solutions, and deliver maintenance and Help Desk services.
Shared Helpdesk Network Consultant
Supplemental Support Desk Computer Consultant
Progent's Co-managed Call Center service makes it possible for your business to split the load for Help Desk services seamlessly between your in-house IT team and Progent's pool of certified desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Teleworker Data Protection Specialists
Integration Support At Home Workforce Data Protection
Progent can assist small and mid-size organization to plan, install, validate and troubleshoot backup/restore solutions needed to support a remote workforce.
Consultants MRTG for Linux
MRTG for Linux Specialists
Nagios and MRTG are powerful, free monitoring utilities that operate under the Linux OS and can be used to analyze UNIX networks, Microsoft Windows networks, or mixed-OS systems in which the Linux OS and MS Windows run side by side. Nagios lets system support engineers to monitor network services such as SMTP, HTTP, FTP, and NNTP. MRTG permits you to track the traffic through SNMP-enabled network appliances such as processors, routers, and switches. Progent's system monitoring consultants can show you how to use both these utilities to tune and repair your system.
SMS Upgrade Professional
Microsoft SMS IT Consultants
Progent's certified consultants offer small and medium size companies enterprise-level consulting support for Microsoft Systems Management Server 2003 and Configuration Manager, Microsoft's standard tools for change and deployment automation. System Center Configuration Manager is the new title for the change management solution formerly known as Systems Management Server. System Center Configuration Manager 2007 offers a range of enhancements to Microsoft Systems Management Server such as full automation, integrated Windows Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progent's Microsoft certified engineers can show you how to use SMS 2003 or Configuration Manager effectively for automated OS and application deployment, security patch administration, software tracking, and licensing reconciliation. Progent's engineers can also assist your company to migrate smoothly from Microsoft Systems Management Server to System Center Configuration Manager.
.NET C# Reports
.NET Application Programming Firms
If you want to revamp your production web site, build internal websites for applications such as human resources or worker education, design a high-impact web presence for a new venture, or generate enterprise-class, data-driven specialized web applications, Progent can supply talented and experienced web designers. Progent's experts can also show you how to build and manage a safe, fault-tolerant server and communications infrastructure, including off-site and wireless access, to run your web tools.
Cisco Experts Small Business On-site Support
Small Business Network IT Consulting
If you have a small business network with 10 to 50 desktop clients, Progent's computer outsourcing services free your company from dependence on an individual freelance consultant while giving you cost-effective and dependable access to enterprise-class network expertise. By providing network consulting help when you require it, providing specialized expertise for critical applications, delivering unique support such as 24x7 network monitoring, and billing only for support you receive, Progent offers you an economical solution for maximizing the business value of your small office network. Progent is the smart way for small organizations to create and maintain a reliable and safe IT system and to have fast access to the skilled support typically restricted to enterprises who are able to afford a sizeable in-house IT organization.
24-7 WLAN controller Consultant
24-Hour 8540 wireless controller Integration Support
Cisco's Catalyst line of wireless controllers streamline the management of wireless LANs by unifying the configuration and management of Wi-Fi APs, tuning wireless performance by reducing the effect of radio frequency congestion, improving wireless availability with rapid auto-failover, and hardening data security by detecting cyber threats and filtering traffic content according to user class and locale. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's latest wireless controller solutions.
Postini Installation support
After Hours Antispam Reseller
E-Mail Guard is Progent's affordable antispam and antivirus managed service that offers small businesses world-class defense against spam, viruses, directory harvesting, and other varieties of email-borne assaults on computer networks. E-Mail Guard is powered by Postini's perimeter management technology, a comprehensive library of web-based antispam and virus defense services that ward off email assaults before they are able to breech the company firewall. Perimeter Manager also allows administrators track and control their e-mail application, regardless of server platform, hardware type, or data center location.
Mandriva Linux Technology Professional
Debian Linux Engineer
Progent's Linux support experts offer small and mid-size businesses and developers assistance with administering and maintaining Linux computers that coexist with Microsoft-based technology. Progent can give your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of expertise provides you with an easy single consulting firm to show you how to create and manage a protected and robust mixed-platform network and communications solution that allows Linux and Microsoft interoperability by combining MS Windows with leading Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Infor SyteLine CloudSuite Customer Service Professional
Infor SyteLine CloudSuite Planning and Scheduling Consultants
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies over 25 years of experience helping manufacturing and distribution companies to manage complicated supply chains and improve the efficiency of critical processes in order to get products to market quickly and meet customer commitments dependably. Progent can provide the expertise of an ERP consultant with more than two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or onsite consulting that spans from occasional advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, customization, CPQ, web site integration, debugging, ETL, Amazon AWS integration, disaster recovery planning, and database administration.
Microsoft System Consulting Consulting Rates
Configure Consultant Rates
Progent's pricing model is to charge for online service and on-premises help per minute. As a result, you pay only for received support. Progent does not demand a higher rate for after-hours or priority service, and inside California or in regions where Progent offers on-premises service, Progent does not bill for travel except for urgent calls where on-site time is less than four hours. Also, Progent applies no initialization fee and asks no monthly commitment for services delivered during regular working hours. Many service organizations impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for fast fixes so you won't be tempted to permit less critical problems to stay unaddressed.
Double-Take Software Help and Support
Double-Take Backup and Restore Computer Consultant
DoubleTake/Carbonite Software publishes a family of tools designed to deliver small businesses a range of cost-effective alternatives for replicating and restoring vital workloads including Exchange, SQL Server, Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning experts have extensive experience integrating DoubleTake/Carbonite products into small business IT systems to achieve a high state of availability and disaster recovery capability at an affordable cost.
Coder SQL
SQL Programmer
SQL Server 2005 delivers indispensable, standardized tools to computer experts as well as to information workers, lessening the difficulty of creating, deploying, administering, and using company information and database programs on platforms ranging from handheld devices to enterprise information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consultant with hands-on experience and wide knowledge in planning and building information-based, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Catalyst 9100 Series Access Point Help and Support
Catalyst Wi-Fi Access Point Remote Troubleshooting
Progent's Cisco Catalyst 802.11ax WAP experts offer affordable remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points.
SQL Server 2014 Capacity Planning Online Help
SQL Server Management Studio Technology Consulting Services
Microsoft SQL Server 2014 includes significant enhancements in critical areas including speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates seamlessly across all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises services including system design, configuration, management, remediation, and application development expertise to help businesses of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Immediate Consulting Virtual Server Technology
Virtual Server Specialists
With virtual servers, companies can run multiple virtual machines on one actual server. Virtualization technology allows companies to enjoy all the benefits of server isolation, while avoiding the costs associated with purchasing extra server hardware. Virtual servers are also the critical technology for building private clouds, which offer important benefits including reducing the costs of hardware, facilities, and management while enhancing data protection, system reliability, and disaster recovery. Other key server management technologies are network monitoring software, Windows Server Update Services, and remote server management cards. Progent's professional server management specialists can help you in all areas of server virtualization and administration to allow your business to cut costs and conserve time.
24x7 Microsoft 365 authentication Technical Consultant
Support Services Hybrid Microsoft 365 and Exchange
Microsoft allows you to create transparent hybrid ecosystems that integrate Microsoft 365 and local Exchange systems. This permits you to have some mailboxes located at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can provide occasional support to help you through stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is completed on schedule and within budget.
Top CCIE Expert Certified Support and Integration Cisco Prime Infrastructure
Aironet Outdoor Wi-Fi Access Point Online Consulting
Progent's Cisco-certified wireless consulting experts can help businesses of any size to design, deploy, manage and troubleshoot Cisco Aironet Wi-Fi access point environments to provide the throughput, coverage, density, scale, security and ease of management needed for seamless connectivity between wireless and wired network infrastructure. Progent offers affordable remote and on-premises support for both legacy and current 802.11ac Aironet wireless access points and Progent can help you plan and maintain wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi APs.
Top Ranked Proxim Wireless Case Study
Case Studies School Wireless
Progent delivered a wireless networking environment that allowed a school to increase efficiency and avoid the recurring costs of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for interfacing separate sites up to 2.5 miles apart and can extend to even greater distances. This wireless alternative provided better bandwidth and dependability than recourse to amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz spectrum it provided immunity to local interference.
Cisco Management Technical Support Outsource
Online Cisco Certified CCIE Computer Support Firms
Progent offers rapid online access to Cisco CCIE network infrastructure consultants. Progent's CCIE consultants can connect to your environment using advanced remote support tools to provide fast and economical troubleshooting and remediation of urgent network infrastructure problems.
Consultant Windows Server 2012R2 Live Migration
Windows Server 2012 R2 upgrade Engineer
Progent's certified professionals can help you to assess the business value of Windows Server 2012 R2 for your company, create test environments and rollout strategies, tune your infrastructure for local, multi-site, cloud-based, and partial-cloud environments, educate your IT management staff, create an enterprise-wide security strategy, streamline network administration, help with creating applications, and generate and validate a DR/BC plan.
Integration Support Shared Call Center
Co-managed Heldesk Remote Troubleshooting
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all facets of online desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Support services are offered at a significant discount off Progent's normal desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to resolve challenging issues.
PXE evaluation Lab Consultants
24-7 NLB Testing Professionals
Progent's Test and Training Lab at the QTS Data Center is available for piloting mission-critical applications, creating cost-effective migration methodologies, assessing and optimizing performance, planning or validating disaster recovery solutions, resolving compatibility issues, and building training systems for the latest technologies. For Progent customers without sufficient in-house resources to configure effective test environments, the lab cuts capital costs and technical risk while keeping vital network projects on schedule.
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