Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services


Progent's certified professionals knows how to provide a broad range of consulting and support assistance for IT environments powered by any mix of Windows, Cisco, Apple macOS and OS X, and Linux/UNIX technologies. Support services offered to small businesses in the Monterey vicinity by Progent's team of Microsoft technical professionals include:



  • Progent's wireless solutions consultants have wide-ranging backgrounds in the implementation and maintenance of wireless information technology and can assist you to plan, install, administer and troubleshoot wireless ecosystems that are compliant, resilient, expandable, easy to manage and operate, able to handle your vital workloads, and seamlessly integrated into hybrid cloud environments. Remote and onsite expertise offered by Progent span a selection of wireless technologies such as smartphone integration, Wi-Fi network infrastructure design and installation, Wi-Fi site surveys, wireless VoIP phone configuration, and building-to-building wireless integration.

  • Progent can help small and mid-size businesses to set up IP voice platforms to give their teleworkers the benefit of virtual access to the corporate phone system. For details about how Progent's experts can assist your remote workers to deploy and debug IP voice solutions, go to IP voice consulting services for at-home workers.

  • Progentís Wireless Site Survey makes it easy to design and implement a WiFi network adapted to your facilities, providing your business a wireless solution that has the reception, performance, load-handling capability, QoS, security, and hand-off capability your business requires. Progent's predictive Wi-Fi planning services can be carried out remotely and utilize advanced RF simulation and analysis tools to plan an efficient wireless LAN. Progentís onsite wireless survey features onsite walkthroughs, spectrum and data protection assessment of your existing WLAN, analysis of your buildingís floor plans, measuring for RF contention, signal propagation modeling, selection of optimum placement for client-specified Wi-Fi Access Points. Placement and integration services for wireless access points include Cisco Aironet wireless access point planning and deployment consulting, Cisco Small Business Wi-Fi access points consulting services, Catalyst 9100 Series 802.11ax access points solution planning, Cisco Meraki wireless AP configuration and consulting services, and Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration services.

  • Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size businesses to get an objective evaluation of the overall health of their information system. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the deployment of your core network devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable and more secure Active Directory implementation. Both options also provide the long-term benefits of state-of-the-art remote network monitoring and management technology. These benefits can include simpler management, better compliance with information security requirements, higher utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and less downtime. For more information about ProSight Network Health Checks and to view sample reports, visit ProSight Network Audits.

  • System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network management products and is intended to provide a unified solution for deploying and managing virtualized datacenters across hybrid networks that can incorporate private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can assist businesses of any size with all facets of designing, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you upgrade efficiently from legacy releases of Virtual Machine Manager, design processes for building and deploying VMs and hosts, implement high-availability scale-out clusters, integrate your private cloud resources with public clouds, configure virtual switches and load balancers, develop and refine PowerShell scripts, and help you evaluate the potential advantages of new technologies like Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization professionals can provide world-class Windows Hyper-V consulting and VMware ESXi expertise.

  • Progent's Microsoft Project Server and Project Online experts can provide in-depth support in implementing and operating all versions of Microsoft Office Project and can deliver a broad range of cost-effective online support services based on best practices to help organizations of any size to get all the advantages of this powerful project management solution. Services available from Progent include solution design, installation and migration, strategies for safe collaboration among onsite and offsite users, network optimization, and customized webinar training classes.

  • Progent's Microsoft-authorized Microsoft SharePoint Server 2013 developers, Microsoft SharePoint 2010 engineers and Microsoft SharePoint Server 2007 support professionals can show you how to rationalize the economic case for deploying the latest release of Microsoft SharePoint, advise you on the most appropriate edition of SharePoint Portal Server for your application, provide configuration and integration services, help you to set up MS SQL Server as a supporting DBM, optimize your network infrastructure, integrate your standard and customized application software to operate with SharePoint Server, design a comprehensive security strategy that encompasses portal technology, and deliver maintenance and Help Desk Call Center services.

  • Progent can deliver a wide range of cost-effective services to assist your business to install, integrate, repair, and administer workstations and notebooks based on Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent's desktop PC support services include Windows 10 migration consulting, Microsoft Windows 8.1 support, Microsoft Windows 7 maintenance, MS Office and Office 365 integration and training, and 64-bit computing expertise.

  • Progent's certified Windows 7 migration engineers can assist your company to manage and maintain Microsoft Windows 7 PCs. Progent can also show you how to assess the potential business advantages of adopting Windows 8.1 or Windows 10. If you decide that it makes sense for your business to migrate, Progent's Windows 8 migration consultants and Windows 10 integration consultants can help your IT organization to plan and implement a smooth upgrade to Windows 10.



    More Facts

If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you require technical support, information technology outsourcing, or high-level expertise from a certified Progent consultant, call 831-600-4300 or visit Contact Progent.



An index of content::

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    Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost compared to Cisco's popular ASA 5500-X firewalls and include unified management and automation of advanced cybersecurity features like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to plan and execute an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's subscription-based security services to create and centrally control network environments that span branch offices, data centers, private clouds and public clouds.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Microsoft Small Business Server is an affordable collection of essential servers that offers the basis for a powerful but easy-to-manage IT network. The IT sophistication of the Microsoft .NET products bundled with Small Business Server requires a network support expert with hands-on experience planning and integrating cohesive, end-to-end business technology solutions. Progent's SBS Server professionals have an average of more than 10 years of background integrating computer networks based on Microsoft technology. This expertise ensures you success in deploying, managing, and maintaining IT environments that incorporate the Microsoft Small Business Server suite of servers and applications.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progent provides support services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall product that fits your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate smoothly to modern WatchGuard firewall solutions.

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    Progent's consultants can provide remote and onsite consulting services for companies of all sizes to evaluate the benefits of upgrading to Microsoft Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to plan an on-premises, cloud or mixed topology; interface Skype for Business with SQL Server,Exchange, SharePoint Server and Office; set up high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems like Cisco Video Interop Server. Progent's certified network security experts can assist you design and validate a security environment for your Skype for Business solution that is compliant with government and industry standards.

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    Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies over a quarter century of experience helping manufacturing and service organizations to manage complex supply chains and improve the efficiency of key processes to get products to market quickly and meet customer schedules dependably. Progent offers the skills of an ERP specialist with more than 20 years of background with the SyteLine/CloudSuite Industrial product family. Progent offers online or onsite services that spans from as-needed guidance to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, migration, process improvement, application development, CPQ, web site integration, technical support, data conversion, Office 365 integration, disaster recovery planning, and database administration.

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    Progentís Microsoft-certified experts can provide organizations of all sizes consulting, technical support, and application development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web-based technology for efficiently connecting people, groups and information. Microsoft SharePoint Server offers a central location for your employees or customers to connect to, organize, share and manipulate relevant data, files, and applications and to interact with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services join workers, customers, workgroups and major tasks with the information theyíve created in a manner that makes data easy to find, retrieve and apply. Progent's SharePoint experts can assist your organization to manage your existing SharePoint ecosystem or migrate to the current version of SharePoint.

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    Forefront Threat Management Gateway is based on the proven security technologies of Internet Security and Acceleration Server 2006 and offers a centrally managed Internet gateway that acts as a single-server platform for a variety of security features such as an application and network layer firewall, URL filtering, malware inspection, IPS, reputation services, Virtual Private Network control, plus HTTP and HTTPS inspection. Forefront TMG 2010 includes advanced web security reporting capabilities, permits customized reporting generated by SQL Server, integrates with Active Directory to simplify authentication, and can be installed as a virtual machine to cut expenses and enhance availability. Progent's Microsoft-certified engineers can help you to design and carry out test and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint; install Microsoft Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also help your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

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    Cisco's Meraki MS family of access and aggregation switches are intended for sites that go from branch offices to campuses. Progent's Cisco-certified consultants offer affordable remote expertise to help your company to design and implement a productive network architecture based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, set up policies to maintain security and compliance, create and validate a disaster preparedness strategy, and troubleshoot issues associated with any facet of your Meraki deployment. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a cohesive networking infrastructure.

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    Progent's certified Excel and Office 365 Excel consultants can provide a wide variety of remote support services to assist your organization to design, program, pilot test, install, manage, and troubleshoot business applications based on any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help your business to upgrade your current Excel applications to the newest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between various versions of Excel. Progent offers as-needed help to clients who need a quick fix to a specific issue related to Excel and Progent also offers comprehensive project management services for upgrading or creating line-of-business application software built on Office Excel. Progent's affordable online training for Excel can be custom tailored to meet the needs of individuals or teams.

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    Progent offers expertise for security auditing utilities including LANguard from GFI for running a variety of automatic network testing scans to identify potential security gaps. Progent has extensive knowledge of security analysis tools and can show you how to make sense of audit reports and respond appropriately. Progent can show you how to design security into your business processes, configure auditing applications, define and deploy a protected network environment, and recommend procedures to maximize the safety of your IT system. Progent's security engineers are ready to help you configure a firewall, design safe remote connectivity to email and business applications, and install virtual private network. Progent's certified security experts can test the security of web-based applications and can provide comprehensive information security assessments of enterprise-wide security to validate your company's compliance with recognized international security standards such as HIPAA, NIST, and ISO.

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    VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and test a repeatable process for restoring applications and services quickly following a breakdown. SRM supports centrally controlled and automated recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, updates and patches and can produce reports to verify complete service recovery, validate SLAs and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to plan, deploy, test and manage a disaster recovery system based on VMware Site Recovery Manager.

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    Configuration Manager 2016 automates software provisioning across multiple sites, simplifies compliance settings management, keeps track of network resources, protects against corporate data leakage, provides health reporting, enables safe end-user self service, and offers a single point of control for administering multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud specialists can help you with any aspect of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid networks.

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    Progent offers nationwide remote technical support and consulting services for businesses that operate Apple Mac networks or whose IT systems feature a mix of macOS and Mac OS X with Microsoft Windows products. Progent's consultants can provide macOS and Mac OS X users a variety of IT services including desktop assistance, upgrading to the latest edition of Mac OS X from legacy versions of Apple macOS and OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad support, or moving to iCloud. Remote IT help offers maximum leverage for your IT dollar by protecting client efficiency and shortening the time charged for computer repair services. Sophisticated remote access utilities and skilled technicians and consultants allow Progent to handle the majority of network issues without wasting time and expense by going to your location. In the vast majority of situations your IT problems can be dealt with by telephone or via a combination of telephone support and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM certified security professionals to assist you with the toughest network problems.

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    Cisco's security and remote access technology for small to mid-size companies represent a complete array of manageable security hardware and software to help you safeguard your entire information system. Cisco's VPN product family includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that fit best with your corporate objectives.

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    The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, creating efficient system upgrade methodologies, assessing and tuning performance, designing or verifying business continuity strategies, mitigating compatibility issues, and building training systems for the latest products and technologies. For Progent customers who lack adequate internal resources to configure effective test environments, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep vital IT initiatives on schedule.

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