Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services


Progent's information technology support for small and mid-size companies in Monterey are focused on clients who need quick and affordable help for system stability, protection, efficiency, manageability, or repair. The following short selection of Progent's engineering services and networking expertise will provide a sense of how Progent's team can help you to increase the business value of your information network.



  • Even if your Information Technology budget is small, Progent offers affordable support packages that will give your network the stability, protection, and performance your organization requires. Progent's optional 24x7 Network Monitoring service packages, leveraging the talent of experienced Microsoft and Cisco certified IT consultants, the most advanced network management software, and economical service programs, can keep your critical network software and servers up and running.

  • Progent can assist small and mid-size companies to set up cybersecurity protection solutions and provide cleanup expertise required for offsite workers. To learn about Progent's endpoint device security protection solutions for remote workers, see cybersecurity protection expertise for an at-home workforce.

  • Progent's simplified per-minute billing policy has no complex contracts, retainers or hidden fees. Many other support companies have minimum billable time or other extra fees that drive up service. For remote support during regular working hours, you pay only for the actual time spent resolving your issue. If it only requires ten minutes to solve your problem, then you only pay for ten minutes. For regularly scheduled onsite service work booked more than 24 hours in advance, you are charged exclusively for the time when a Progent team member is actually on premises working on your issues. Just Progent's value priced by-the-minute rate. For emergency same-day on-site service calls, you may have to pay for our expertís travel time, but never an increased emergency rate. Because Progent has a large pool of consultants located throughout the entire service territory, an available expert is typically near to help. Progent can also dispatch onsite support to most zip codes in the United States within 24 hours of receiving a service request. Progent's remote technical support group has delivered assistance to small businesses in every state in the U.S (Refer to Progent's customer testimonials.)

  • The open architecture of Microsoft Dynamics GP makes it easier to craft custom Microsoft Dynamics GP/Great Plains applications that provide all of the core elements of standard Dynamics GP components but also meet the individualized needs of your organization. With the help of to the Modifier with Microsoft Visual Basic for Applications, applications developers can utilize the most popular customization platform in the industry to adapt Microsoft Dynamics GP/Great Plains information views, create business logic, and personalize forms and reports. Progent's Microsoft 365 consultants can help you to exploit Dynamics GP's connectivity with Office and Microsoft 365 applications. Progent's expertise with Microsoft .NET technology, SQL Server 2016 integration and development and Microsoft SQL Server 2014 application development, and development background with VBasic, Visual Studio, Continuum and other developer tools make it possible to design custom line-of-business applications and web commerce solutions that integrate seamlessly with Dynamics GP.

  • The CISA accreditation is a prestigious qualification that indicates expertise in information system security auditing. Accredited by the American National Standards Institute, the CISA accreditation has candidates pass a comprehensive examination administered by the ISACA international professional association. Progent offers the services of a CISA-Premier Cybersecurity audit consultant trained to assist businesses in the areas of IS audit services, information technology governance, systems and architecture lifecycle, IT support, safeguarding of information assets, and disaster recovery planning.

  • Progent's certified SQL Server 2019 consultants can assist you to assess the business case for upgrading to SQL Server 2019 and can deliver rapid online or onsite contact with experts in solution design and integration, software programming, SQL Server management, and cybersecurity. To find out more, refer to SQL Server 2019 integration consulting.

  • Progent's Co-managed Service Desk allows your IT group to divide activity for Help Desk services transparently between your in-house support group and Progent's nationwide roster of IT support technicians, engineers and subject matter experts (SMEs). Progent's Co-managed Service Desk is a joint IT service solution based on ConnectWise Manage, the leading Professional Services Automation tool for managing IT service requests, generating trouble tickets, designating ownership, monitoring status, and generating management reports. The cost for Level 1 support for Progent's Shared Help Desk service is typically less than $18/user/month. To learn more, see Progentís co-managed IT Call Center services.

  • Progent can assist small and mid-size businesses to set up their remote workforce with safe and reliable access to public cloud applications and services. For information about how Progent's experts can help organizations to set up robust Cloud connnections for their teleworkers, see cloud consulting expertise for an at-home workforce.



    More Facts

If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you are looking for technical support, information technology outsourcing, or advanced services from a Progent professional, call 831-600-4300 or visit Contact Progent.



An index of content::

  • 24 Hour Microsoft Exchange Server Migration Engineers Microsoft Exchange 2010 Upgrade Specialist
  • 24 Hour Monterey Ransomware Negotiation Consulting Monterey County Monterey WannaCry Crypto-Ransomware Negotiation Experts Carmel

  • Microsoft Certified Partner System Center 2016 Data Protection Manager Network Engineer
    Microsoft Certified Partner SCCMM 2016 Technology Consulting Services

    Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, optimizing and troubleshooting System Center Operations Manager environments and can provide companies of any size expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design a topology for SCOM 2012 servers that provides the performance and resilience required to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs based on industry best practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or onsite troubleshooting to help you to remediate serious problems uncovered by System Center 2012 Operations Manager.

  • 24 Hour Specialist Cisco 520 Router Cisco Small Business series NSS3000 Support and Help
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  • 24-Hour Seaside Technology Consultancy Firm Monterey County Small Office Computer Consultant
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  • 24/7 Remote Workers Monterey Consulting Services - Integration Consulting Pacific Grove 24/7 Offsite Workforce Monterey Expertise - Support Consultants Pacific Grove, US
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  • 24/7/365 Technology Professional BlackBerry BES Server Express BlackBerry Enterprise Server Express Outsourcing
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  • 24x7x365 Microsoft Access software development Consultant Microsoft Access Engineer

  • CISSP Certified Security Contract Programming MySQL WorkBench
    Biggest MySQL and Windows Engineer

    Progent offers affordable online access to an Oracle-certified MySQL DBA or software developer and can assist businesses of any size to configure and support MySQL within a robust network environment that provides high levels of speed, expandability, and protection. Progent also has proven skill assisting companies port applications from an Oracle environment to MySQL.

  • Active Directory Evaluation Consulting Services Consultant Active Directory Audit

  • Integration Support Zero Trust Cybersecurity
    Duo Identity Authentication Support and Help

    Progent's Duo services incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo enables single-tap identity confirmation on iOS, Android, and other personal devices.

  • Active Directory Evaluation Consulting Services Network Health Reports Consult

  • Development Dynamics GP App Development
    Consulting Dynamics GP VBA

    Progent's expert application designers and programmers can assist your business to build enhancements to Microsoft GP that address the unique needs of your organization without losing the advantages of seamless Windows integration and connectivity. Progent can also offer expertise with a variety of development tools that can be used to create user-interface and data integrations with Microsoft GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.

  • After Hours Microsoft Windows 2008 R2 Configuration Microsoft Certified Engineer Windows Server 2008 Security
  • Monterey Management Northern California
  • After Hours Monterey At Home Workforce Cloud Integration Systems Consulting Experts Monterey California Monterey Teleworkers Cloud Solutions Consulting Seaside

  • Top ProSight Duo MFA Computer Consultants
    Immediate Duo MFA and Single Sign-on (SSO) Technical Support

    Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo enables one-tap identity verification on iOS, Google Android, and other personal devices.

  • Altaro O365 SharePoint Backup Setup and Support 24/7/365 Altaro O365 Teams Chat Backup Network Consultant

  • IT Outsourcing Consultant
    Engineer Network Support Outsourcing

    Progent is organized deliver comprehensive online consulting for all technologies associated with todayís small company IT systems and allows you to outsource an array of vital, on-demand support services such as a part-time CIO to provide advanced planning and negotiating capability, a Technical Response Center for help desk services, 24x7 remote monitoring, spam and email-borne virus filtering as a managed service, best-practices project management help for critical projects such as office moves orOS migrations, connectivity experts for building and maintaining fast and reliable network infrastructure, security engineers to ensure data protection and compliance, disaster recovery experts to create business continuity plans, and software programmers to write, customize, or repair business applications.

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    Windows and Solaris Support and Setup

    Progent can assist your company to plan and implement an efficient transition from a UNIX-powered IT environment to a network based on Windows and capable of supporting Microsoft's popular office productivity suites, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development experts can show you how to preserve your information and minimize productivity discontinuity by developing an efficient transition strategy that preserves your current investments in UNIX application and technology. UNIX-to-Windows transition consulting services available from Progent include analysis of existing environment, migration planning and validation, MS Exchange migration expertise, data and application porting, and processor and mass storage transition and consolidation.

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  • Biggest Remote Workforce Consulting Experts near Monterey - IP Voice Technology Expertise Pacific Grove Monterey 24x7x365 Monterey At Home Workers VoIP Solutions Consulting and Support Services

  • XenDesktop Integration Services
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    Citrix offers a comprehensive family of platforms that provide advanced manageability, expandability, and performance for server virtualization and for centralized distribution of Windows desktops and applications. For distributing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified engineers can help your company to assess the strategic benefits of Citrix virtualization products and show you how to design, test, deploy, optimize, and support Citrix virtualization platforms.

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  • Windows 8.1 Security Online Consulting
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    Progent's engineers can deliver a variety of IT outsourcing and co-sourcing services to help organizations of all sizes to deploy, administer, and support networks that incorporate workstations, laptops, tablets, or smartphones based on Windows 8.1. For enterprise customers, Progent's experienced project managers can assist to create test environments to assess Microsoft Windows 8.1 and plan and manage Windows 8.1 migration projects based on proven methodologies.

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  • SharePoint Server 2010 Configuration
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    Progent's Microsoft engineers offer affordable online technical support and programming services to assist your business to plan, implement, manage, and troubleshoot Microsoft SharePoint 2010 installations that can include web sites able to function as intranets, extranets, document management applications, blogs, data warehouses, business information systems, enterprise-wide search engines, workflows, and other tools to promote and enhance information sharing. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with third-party databases as well as with Microsoft's popular office productivity applications like Excel, Word, Outlook, and Project. Progent can assist your business to migrate from previous versions of SharePoint or move a mix of web applications into a unified and easy-to-manage SharePoint 2010 environment.

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  • Cisco Firesight Remote Consulting Cisco Firepower Management Support and Setup

  • Professionals SMS Server Upgrade
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    Progentís Microsoft-certified experts provide small and mid-size businesses enterprise-class consulting support for Systems Management Server and Configuration Manager 2007, Microsoft's solutions for update and configuration management. System Center Configuration Manager is the new title for the update management platform formerly called Systems Management Server. System Center Configuration Manager 2007 offers a range of enhancements to Microsoft Systems Management Server 2003 such as full automation, built-in Windows Vista Windows Server 2008 awareness, quarantine support, and boot image management. Progentís Microsoft certified consulting professionals can show you how to use SMS 2003 or Configuration Manager 2007 effectively for automated operating system and application deployment, security patch administration, software metering, and software license reconciliation. Progent's consultants can also assist you to migrate efficiently from Systems Management Server 2003 to System Center Configuration Manager.

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    To see answers to frequent enquiries about being employed by Progent, see Jobs at Progent Questions and Answers.

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  • Cybersecurity Organization Juniper SA4500 SSL VPN
    Juniper SSL VPN Router Network Security Testing

    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Network Management Consultancies

    Progent's Cisco-Premier network management consultants can help you to use Cisco's management tools along with a selection of powerful third-party applications to build a comprehensive network management solution in order to keep your environment operating reliably, conserve limited resources, protect your data, recover rapidly from hardware failure or deliberate attacks, and allow you to add or repurpose valuable resources sensibly and economically as your business evolves.

  • Consulting Services Microsoft Azure hybrid cloud solutions Azure and Dynamics GP Programming
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  • CCDP Certified Aironet 3800 Access Point Support and Help
    Support and Setup Aironet 3800 Access Point

    Progent's Cisco certified wireless networking experts offer affordable remote and on-premises support for both legacy and current Wave 2 Aironet wireless APs and Progent can assist your business to design and manage wireless solutions that incorporate indoor and outside/ruggedized Aironet APs.

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  • Design Consultants Microsoft Solutions Framework Project Methodology Small Office IT Outsourcing Stabilizing Phase: Design Tuning
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  • Emergency SQL Server Capacity Planning Coder Microsoft Expert Upgrade SQL Server 2008

  • Consult Windows Server Essentials and SQL Server
    Windows Server Essentials Storage Spaces Consultant

    Windows Server 2012 R2 Essentials is an affordable, entry-level platform that allows small organizations to make the move from the traditional stand-alone on-premises datacenter to the new hybrid networking model that combines local and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified consultants offer cost-effective remote consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can assist you to determine the potential productivity and cost benefits of migrating to Windows Server Essentials and adopting a hybrid on-premises/cloud design for your network environment. Progent offers full-service project management support to help you plan and execute a smooth move to Microsoft Windows Server Essentials, Microsoft 365, and other Microsoft Cloud applications and services. Progent can also provide as-needed consulting, troubleshooting, and customized training.

  • Exchange Email Hosting Consultant Services Consultancy Microsoft Exchange Hosting
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  • ProSight Email Encryption Consultancy
    Remote Consultants ProSight Email Data Loss Protection

    Progent's ProSight Email Guard uses the technology of top data security companies to deliver centralized management and world-class protection for all your email traffic. The powerful architecture of Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further layer of inspection for incoming email. For outgoing email, the local security gateway offers AV and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.

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  • Google Cloud Compute Engine solutions Consulting Services Google Cloud Identity Technology Professional
  • Help and Support Dynamics GP Software Online Support Services Dynamics GP/Great Plains
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  • ISA 2004 Enterprise Edition Server Support Services 24-Hour ISA 2000 Server Remote Technical Support
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    Progent's Power BI consultants can assist you to plan, deploy, maintain, update or debug your Power BI environment. Progent can also help you to prepare your target data for Power BI reports and dashboards. Progent can assist you build and administer a local, cloud, or hybrid network model to run Power BI.

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  • Top Quality Services CISSP Certified Cybersecurity Auditor
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    Progent's CISSP-certified cybersecurity experts can assist organizations of any size with any facet of IT security. Progent can create cost-effective security solutions that guard a small office from advanced threats or Progent can plan, configure, and manage a comprehensive security environment for hybrid enterprise networks that accommodate onsite, remote, and mobile clients accessing IT resources spread across a mix of physical datacenters and public and private clouds.

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  • Top Rated Services ProSight infrastructure documentation management
    ProSight password management system Engineers

    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can save as much as 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it.

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  • Microsoft System Center Operations Manager Setup and Support
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    Remote continuous network monitoring, proactive alarms, and actionable reports are crucial to preserving the proper operation of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management solutions have advanced to the point that companies of all sizes can get a degree of protection that was once reserved for enterprises. Progent can provide a variety RMM solutions available as low-cost services created to help your company to detect and resolve a an array of IT network issues before they can disrupt productivity.

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    Network monitoring typically entails observing a system's resource utilization to help identify data traffic bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring utilities that run under Linux or UNIX and can be deployed to monitor multi-OS environments where UNIX and Windows operate together. Progent's network support consultants can show you how to use both these programs to tune and repair your network. Progent's UNIX consulting professionals offer small businesses and developers help with administering and servicing UNIX and Linux systems that coexist with Microsoft-based technology.

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  • Excel Design
    Word Remote Support

    Progent's team of application experts offer in-depth consulting, software development, deployment assistance, and webinar classes for popular business applications covering vital areas including ERP and MRP, financials, management analytics, web application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with decades of experience delivering high-level consulting and troubleshooting support online, Progent can assist clients anywhere in the U.S. to avoid the time and fees related to travel and on-premises visits without compromising the effectiveness of technical services.

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    Top Technical Support Services ASA 5500-X Firewall with Firepower

    Progentís experienced Cisco IT security consulting professionals offer expert PIX and ASA Firewall consulting services including architecture, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, plug-and-play desktop appliances for small and home offices to modular enterprise-grade products, Cisco PIX Firewall and ASA Firewalls provide advanced security, high throughput, and high reliability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, minimizing common OS-specific security holes.

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  • Professional ProSight Remote Network Monitoring
    Active Directory Health Check Specialists

    Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size businesses to get an objective evaluation of the health of their information system. Based on some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the deployment of your core network assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits such as a more manageable and more secure AD environment. Both options also offer the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier management, better compliance with government and industry security requirements, more efficient utilization of network assets, faster troubleshooting, more dependable backup and recovery, and higher availability.

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  • Microsoft Help Desk Support Services
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    The Help Desk Call Center support model used by Progent's Technical Response Center gives small and midsize organizations an efficient option to dependence on independent service individuals by offering extensive expertise shared by multiple support teams, optional 24x7 access to emergency assistance, fast escalation to appropriate experts for handling the most difficult issues, service consistency and dependability, quick follow-up enforced by seasoned support managers, a choice of convenient ways for requesting support jobs, plus a high level of progress transparency enabled by ticket updates and accessible via a web portal.

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  • SMS Server 2003 Migration Support and Integration
    Systems Management Server Professional

    Progentís Microsoft certified consultants offer small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install important software rapidly and automatically to appropriate users, reduce product expense and adhere to licensing agreements by determining patterns of usage, enhance Windows protection by improving your awareness of weak points and by installing targeted patches, manage your external workforce through industry standards independent of connection or location, and lower operational expenses by efficiently exploiting the management capabilities built into Windows. Progentís SMS engineers can help you use SMS economically for automated software and application installation, security patch administration, and resource tracking management including program and appliance inventory.

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  • Largest Microsoft Certified Application Monitoring On-site Support
    Immediate Cisco Certified Network Monitoring Support and Help

    Remote continuous network monitoring, proactive alarms, and periodic reports are vital to maintaining the health of your network and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that companies of all sizes can afford a degree of protection that was previously reserved for enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options delivered as low-cost service packages created to help your company to identify and resolve a most IT network problems before they can impact your business.

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  • Remote Microsoft Certified Network Consultants System Center Operations Manager
    Comprehensive Event Management Remote Support

    Medium-size companies can derive all the benefits of System Center Operations Manager and have fast availability of Progentís Microsoft and Cisco Premier IT support experts. With Progent's economically priced network support programs, medium-size businesses can choose a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, automated warnings, comprehensive system analysis, Help Desk Call Center, and remote service. For businesses with mission-critical applications who need high availability networking, Progent can provide a comprehensive 24x7 outsourcing package. Progent supports Microsoft Operations Manager 2007 to offer medium-size company information systems world-class reliability, protection and performance.

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