Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel
Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
Progent locations in Santa Cruz-Monterey Bay Area
Progent's certified professionals can provide a broad selection of engineering and technical support help for IT networks based on any mix of Microsoft, Cisco, Apple Mac, and Linux technologies. Support services offered to small and mid-size businesses in the Monterey area by Progent's team of Microsoft and Cisco certified consulting experts include:
- Progent's Microsoft System Center consulting experts have more than 15 years of background integrating, maintaining and fixing the key components included with System Center and can assist your organization to design, install, maintain, and repair your Microsoft System Center 2012 R2 solution to optimize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent also offers System Center 2016 upgrade planning and support to assist your organization to move to a newer version of System Center. In addition, Progent can assist you to upgrade to more modern releases of System Center including Microsoft System Center 2019 and System Center 2022.
- Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, lower their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and get to market quickly.
- Progent's Juniper Networks-certified NetScreen consultants can help your company to configure and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen devices to more current Juniper technologies, and repair infrastructure issues in all-Juniper or mixed-technology environments.
- The Help Desk service delivery model adopted by Progent offers small and midsize companies an effective alternative to dependence on independent service individuals by offering in-depth technical knowledge shared by all engineering groups, optional 24x7 access to emergency help, escalation capability to world-class experts for solving even the most intractable problems, support consistency and reliability, prompt follow through overseen by seasoned service administrators, a choice of convenient ways for requesting support jobs, and excellent process visibility made possible by ticket updates and available through a web-based portal.
- Progent's founder and chief technologist, Les Kent, was the architect for a multi-media networking solution that won Microsoft's “Best Application of the Year Award.” Mr. Kent is a 40-year computer industry veteran and has been responsible for the design and implementation of hundreds of innovative business solutions using Microsoft technologies. Mr. Kent started Progent in order to meet the needs of smaller organizations who can't afford the cost of maintaining a large IT staff but who still require information networks with world-class dependability, protection, and responsiveness.
- Progent's design services for fault tolerant networks offer access to Microsoft and Cisco-certified consulting professionals who will help you implement a robust network that includes key technologies and procedures for line-of-business environments. Progent’s engineering professionals can help you to configure a network architecture with features that include redundant Internet connections, network load balancing, non-stop data centers, cloud backup, fault tolerant interoffice connections, and fault tolerant multi-site networks. Progent can also provide workplace recovery preparedness consultants to help you design, test, and document a disaster recovery process founded on best practices.
- Progent's ProSight Virtual Hosting and management outsourcing service offers comprehensive hosting of a small organization's production servers in a solution that gives the maximum degree of dependability and scalability and is in addition easy to move to any data center. Progent's Private Cloud hosting and management options are built on mature virtualization architectures that allow small companies with multi- platform environments to save dramatically on the costs of capital investments, infrastructure maintenance, and network administration while achieving world-class fault tolerance and an unmatched level of vendor flexibility. Learn about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.
- Progent is experienced in the architecture, configuration, and integration of cohesive network systems by melding advanced technologies from a variety of top hardware and software manufacturers. Support services available from Progent include Microsoft technology support services, Cisco network infrastructure engineering, consulting for Apple Mac OS X, macOS and Apple iOS technology, Linux support, BlackBerry and other smartphone integration, VMware vSphere and NSX planning and deployment, Oracle RDBMS database administration and development services, Citrix XenApp and XenServer support, and Juniper Networks firewall configuration.
- Progent's specialists in Mac technology can support the creative aspect of macOS and OS X environments by offering support services and training in images/graphics, sound, and video. Progent's experts can offer expertise in a variety of macOS and OS X desktop applications including Photoshop, InDesign, Logic Pro, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent can also help you with specific areas like scanning or digitizing audio or video or setting up a video post production facility.
- Cisco Unified Communications Manager (Unified CM), previously branded CallManager, acts as the center of Cisco's collaboration solution. Unified CM and Unified CM Express offer a modern IP-PBX solution by integrating tightly with applications such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's Cisco-certified Cisco Unified CM experts can help with any aspect of CUCM configuration and troubleshooting in areas such as integrating VoIP phones and desktop video phones, reviewing dial plans, setting up SIP trunks and CUBE internetworking, installing Cisco ISR routers with CUBE support, designing Cisco UCS server clustering solutions for high availability, and integration with Microsoft Exchange Server.
More Facts
If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula
area
and you need technical support, information technology outsourcing, or advanced expertise from a certified Progent consultant,
call 831-600-4300 or visit Contact Progent.