Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services


Progent's certified professionals can provide a broad selection of engineering and technical support help for IT networks based on any mix of Microsoft, Cisco, Apple Mac, and Linux technologies. Support services offered to small and mid-size businesses in the Monterey area by Progent's team of Microsoft and Cisco certified consulting experts include:



  • Progent's Microsoft System Center consulting experts have more than 15 years of background integrating, maintaining and fixing the key components included with System Center and can assist your organization to design, install, maintain, and repair your Microsoft System Center 2012 R2 solution to optimize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent also offers System Center 2016 upgrade planning and support to assist your organization to move to a newer version of System Center. In addition, Progent can assist you to upgrade to more modern releases of System Center including Microsoft System Center 2019 and System Center 2022.

  • Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, lower their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and get to market quickly.

  • Progent's Juniper Networks-certified NetScreen consultants can help your company to configure and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen devices to more current Juniper technologies, and repair infrastructure issues in all-Juniper or mixed-technology environments.

  • The Help Desk service delivery model adopted by Progent offers small and midsize companies an effective alternative to dependence on independent service individuals by offering in-depth technical knowledge shared by all engineering groups, optional 24x7 access to emergency help, escalation capability to world-class experts for solving even the most intractable problems, support consistency and reliability, prompt follow through overseen by seasoned service administrators, a choice of convenient ways for requesting support jobs, and excellent process visibility made possible by ticket updates and available through a web-based portal.

  • Progent's founder and chief technologist, Les Kent, was the architect for a multi-media networking solution that won Microsoft's “Best Application of the Year Award.” Mr. Kent is a 40-year computer industry veteran and has been responsible for the design and implementation of hundreds of innovative business solutions using Microsoft technologies. Mr. Kent started Progent in order to meet the needs of smaller organizations who can't afford the cost of maintaining a large IT staff but who still require information networks with world-class dependability, protection, and responsiveness.

  • Progent's design services for fault tolerant networks offer access to Microsoft and Cisco-certified consulting professionals who will help you implement a robust network that includes key technologies and procedures for line-of-business environments. Progent’s engineering professionals can help you to configure a network architecture with features that include redundant Internet connections, network load balancing, non-stop data centers, cloud backup, fault tolerant interoffice connections, and fault tolerant multi-site networks. Progent can also provide workplace recovery preparedness consultants to help you design, test, and document a disaster recovery process founded on best practices.

  • Progent's ProSight Virtual Hosting and management outsourcing service offers comprehensive hosting of a small organization's production servers in a solution that gives the maximum degree of dependability and scalability and is in addition easy to move to any data center. Progent's Private Cloud hosting and management options are built on mature virtualization architectures that allow small companies with multi- platform environments to save dramatically on the costs of capital investments, infrastructure maintenance, and network administration while achieving world-class fault tolerance and an unmatched level of vendor flexibility. Learn about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.

  • Progent is experienced in the architecture, configuration, and integration of cohesive network systems by melding advanced technologies from a variety of top hardware and software manufacturers. Support services available from Progent include Microsoft technology support services, Cisco network infrastructure engineering, consulting for Apple Mac OS X, macOS and Apple iOS technology, Linux support, BlackBerry and other smartphone integration, VMware vSphere and NSX planning and deployment, Oracle RDBMS database administration and development services, Citrix XenApp and XenServer support, and Juniper Networks firewall configuration.

  • Progent's specialists in Mac technology can support the creative aspect of macOS and OS X environments by offering support services and training in images/graphics, sound, and video. Progent's experts can offer expertise in a variety of macOS and OS X desktop applications including Photoshop, InDesign, Logic Pro, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent can also help you with specific areas like scanning or digitizing audio or video or setting up a video post production facility.

  • Cisco Unified Communications Manager (Unified CM), previously branded CallManager, acts as the center of Cisco's collaboration solution. Unified CM and Unified CM Express offer a modern IP-PBX solution by integrating tightly with applications such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's Cisco-certified Cisco Unified CM experts can help with any aspect of CUCM configuration and troubleshooting in areas such as integrating VoIP phones and desktop video phones, reviewing dial plans, setting up SIP trunks and CUBE internetworking, installing Cisco ISR routers with CUBE support, designing Cisco UCS server clustering solutions for high availability, and integration with Microsoft Exchange Server.



    More Facts

If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you need technical support, information technology outsourcing, or advanced expertise from a certified Progent consultant, call 831-600-4300 or visit Contact Progent.



An index of content::


  • 24 Hour ASA and PIX Firewall Network Consultant Adaptive Security Device Manager Online Troubleshooting
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  • 24/7 Monterey Snatch Crypto-Ransomware Removal Carmel, United States Monterey Phobos Ransomware Removal Seaside
  • 24/7/365 Cisco 8540 wireless controller Remote Consulting Support 9800-40 wireless controller

  • SCVMM 2016 and Hyper-V Onsite Technical Support
    MCSE Expert Certified SCVMM 2016 Hyper-V Clusters Remote Troubleshooting

    Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is intended to provide a centralized mechanism for configuring and administering virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can assist organizations of any size with any aspect of designing, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to upgrade smoothly from older versions of Virtual Machine Manager, design processes for creating and installing VMs and hosts, implement fault-tolerant compute and storage clusters, connect your private cloud resources with public clouds, configure virtual switches and load balancers, write and debug PowerShell scripts, and assist you to assess the potential advantages of the latest technologies such as Storage Replica and Shielded VMs. Progent's hypervisor experts offer advanced Windows Hyper-V consulting and VMware ESXi support.

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  • CRISC Certified Risk and Information Systems Control Technology Professional
    24/7/365 CRISC Certified Risk and Information Systems Control Analyst Specialist

    Progent offers the services of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management solution based on leading practices identified by CRISC and geared to align with your company's risk appetite, business goals, and IT budget.

  • Aironet 1600 Access Point Configuration Cisco Mobility Express IT Consulting
  • Amazon AWS hybrid cloud integration Development Firm Urgent Engineer Amazon Web Services enterprise hybrid cloud solutions
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  • Offsite Managed Backup and Recovery Services Consultancy
    ProSight DPS ECHO Backup and Recovery Services Network Consultants

    ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates your backup activities and allows fast recovery of critical data, apps and VMs that have become lost or corrupted as a result of component failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can provide advanced support to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data.

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  • BlackBerry BES Online Consulting BlackBerry BES Support Services
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  • Protection CISSP
    CISSP-ISSAP Security Technology Professional

    Progent's CISSP-certified cybersecurity consultants can assist businesses of any size with any aspect of IT security. Progent can create cost-effective security solutions that protect a small business from modern threats or Progent can design, configure, and monitor an end-to-end security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile users sharing IT resources spread over multiple physical datacenters and public and private clouds.

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  • Consulting Services Cisco NSS2000 Network Storage Systems Cisco Configuration Assistant Consultancy

  • Open Now Setup and Support Catalyst 3560 Switch
    Catalyst Switching Support and Setup

    Progent's Cisco-certified CCIE consultants can help organization to set up, manage, upgrade, optimize and troubleshoot Cisco Catalyst switches. Progent can also help you to enhance the security and compliance of Catalyst switches and move efficiently from outdated appliances to modern devices.

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  • Data Mart Coding 24-Hour Microsoft Certified Reporting Web Parts
  • Design Microsoft Dynamics Power BI Remote Technical Support Dynamics GP Crystal Reports

  • Wireless LAN Professionals
    Wireless LAN Support

    Progent can help you design, deploy, manage, and troubleshoot an efficient Wi-Fi network architecture, select sensible hardware and software, and integrate access points, wireless bridges, radio antennas, wireless controllers, and various wireless products. Progent can also show you how to build a thorough 802.11ac wireless system security plan that is well integrated with the security strategy for your overall corporate network.

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  • Windows Server Essentials Migration Consultancy
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    Progent's Microsoft-certified consultants offer cost-effective remote consulting and troubleshooting services for Windows Server Essentials. Progent offers full-service project management to help you plan and carry out a smooth migration from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.

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  • VMware NSX Architecture Engineers
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    VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and verify a consistent workflow for recovering services rapidly after an outage. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also supports non-disruptive testing for site recovery, upgrades and fixes and can produce reports to confirm full service restoration, validate Service Level Agreements and prove compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help you to plan, deploy, test and maintain a disaster recovery solution based on VMware SRM.

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    WatchGuard Firebox T35 Firewall Security Organizations

    Progent offers consulting expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall/VPN product that fits your security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewall solutions.

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  • Microsoft and Cisco Certified Small Business Computer Consulting Company
    24 Hour Small Office Online Support

    Progent is a leader in cost-effectively providing enterprise-class IT support to small companies. Progent's achievement in addressing the IT support needs of the historically underserved small company market is the combined result of key technical and process breakthroughs that have eliminated a great deal of the traditional costs out of managing IT service, added unmatched professional expertise into the support mechanism, and dramatically streamlined the repair cycle.

  • Email Block Lists Consultants ProSight Email Guard Spam Filtering Services Engineer
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  • macOS Online Troubleshooting Consulting
    24x7 Consultants OS X Online

    Progent provides national online phone support and troubleshooting services for businesses that operate Apple macOS and OS X environments or whose information systems include a mix of Apple Mac and Microsoft Windows products. Progent's engineers offer Apple macOS and OS X users a variety of services including desktop support, upgrading to the most recent edition of macOS from earlier versions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad support, or moving to iCloud. Remote IT help offers optimum return for your IT budget by protecting client productivity and limiting the time billed for network analysis and repair. Sophisticated online support tools and skilled technicians and engineers combine to enable Progent to handle the majority of network problems without squandering time and expense by traveling to your site. In the vast majority of cases your network problems can be dealt with by telephone or through a mix of telephone help and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA certified security professionals to assist you with the most challenging system issues.

  • Engineer Internet of Things patch management Technology Professional Patch management
  • Engineers desktop and application virtualization Citrix VHD desktops Engineer

  • ProSight ECHO Hybrid Cloud Data Backup Services Onsite Technical Support
    24 Hour ProSight DPS ECHO Backup and Recovery Services Consultant

    ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates your backup activities and enables fast recovery of vital data, applications and VMs that have become unavailable or damaged due to hardware failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide advanced support to set up ProSight DPS to to comply with regulatory standards such as HIPAA, FINRA, and PCI and, when needed, can assist you to recover your critical information.

  • Exchange 2000 Upgrade Consultants Microsoft Exchange 2000 Specialists
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  • Specialists Microsoft SMS
    Consultant SMS 2003 Upgrade

    Microsoft Systems Management Server offers extra functionality for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs reduce the net administrative expense of managing and configuring software products by making it easier to install system images, manage mobile computers, and run management utilities. In addition to advising you about ways to cut management costs by deploying SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT projects that cover processes that Feature Packs are designed to streamline. Progent's adoption and upgrade services can minimize spending and eliminate business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can help you develop sensible processes and policies to manage PDAs and smart portable communication devices so your field force remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security plan that includes policies, procedures and technologies to keep your IT network protected.

  • Hornetsecurity 365 Total Backup On-site Technical Support Altaro 365 Total Backup Remote Support

  • IT Consultants Mac VoIP
    OS X Connectivity Online Consulting

    Progent's Apple Mac support engineers can help you with a wide array of network infrastructure areas such as system architecture, off-site and mobile access, internetwork communication, protection, and emerging technologies including VoIP and fast wireless connectivity. For company networks based solely on Mac OS X or for systems that use a mix of Mac, Linux and Windows powered servers and workstations, Progent has the experience and size to handle the complexity of planning, configuring, and supporting a system infrastructure that is robust, secure, productive and supportive of your corporate objectives. Progent can help you deploy Apple's Xserve enterprise servers, Xserve RAID zero-downtime storage systems, and Xsan SAN solution. Progent can also give you access to certified professionals to help you with Cisco routers and switches.

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  • Juniper Junos os Technical Support Auditing Juniper Junos os

  • Network Consultants Microsoft Configuration Manager 2012
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    Progent can assist your organization to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to Configuration Manager 2012 from a legacy device management platform or help you to modify your existing SCCM 2012 environment to accommodate your changing business requirements. In addition, Progent can help you to build an infrastructure that fully supports SCCM 2012 by providing advanced consulting support for related Microsoft technologies including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).

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  • Aironet Wave 2 AP Consulting Services
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    Progent's Cisco CCIE-certified wireless infrastructure consultants can provide remote or on-premises integration and debugging services to assist you to plan, implement, update, optimize, manage and troubleshoot Aironet wireless AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless environment with your wired network and cloud-hosted resources to build an enterprise connectivity foundation that is easy to manage and expand. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi APs to work with your unique workplace design, construction, and expected workloads.

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    Progent's expert support team can show you how to define and deploy a smooth in-place Exchange Server 2003 upgrade plan that avoids productivity downtime, reduces ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the experience to complete your project rapidly and affordably. Progent's Exchange 2003 help, troubleshooting, and consulting offerings include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.

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    For small and midsize companies, computer security and regulatory compliance can be too complicated to stay ahead of but too risky to ignore. The largest biggest institutions have been hacked, and the top cloud service providers have on occasion been knocked out. It looks like there's no place to hide. Progent has made it affordable for smaller businesses to carry out vital security projects successfully by offering the benefit of billable time to the closest minute without any minimum billing for remote support. You can have access to a seasoned computer consultant to deliver just the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist you with any level of network security including security assessments, malware defense and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and creating a complete security strategy.

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  • Network Consultants Branch Offices
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    Years of experience delivering Microsoft support and Cisco network consulting has enabled Progent to build an unmatched ability for serving branch offices that require IT service with the flexibility common to with small companies but which offers effective client interaction, complete documentation, and adherence to enterprise IT standards. If your enterprise maintains a branch office located anywhere in or any area covered by Progent's consultants, Progent can provide a wide array of onsite and remote network support services and network architecture expertise.

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  • SQL Server 2014 Security Information Technology Consulting
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    SQL Server 2014 includes significant improvements in critical areas including performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates seamlessly across all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and onsite consulting services such as system design, configuration, administration, troubleshooting, and application development services to help organizations of any size to achieve fast return from their SQL Server 2014 investment.

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  • Cybersecurity Penetration Testing Network Security Auditing
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    Stealth penetration testing is a key component of any comprehensive IT system security plan. Progent's security professionals can perform thorough intrusion checks without the awareness of your organization's internal IT staff. Unannounced penetration testing uncovers whether existing security defense tools such as intrusion incident warnings and event history analysis are properly configured and consistently observed.

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    24-7 Network Engineer Exchange Online and on-premises Exchange

    Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have specific mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and within budget.

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  • Integration Consulting Windows 10 Compatibility Testing
    Windows 10 Business Store Portal IT Consulting

    Progent's Microsoft-certified consulting experts can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Remote and onsite assessment and migration services for Windows 10 offered by Progent include ROI estimates, project coordination, application compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, telecommuter access, data and identity security, automated deployment and management, network design, wired/wireless convergence, business continuity planning, webinar training for IT support personnel and end users, and post-migration Call Center support services.

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  • Migration Support Monterey Northern California
  • Remote Consulting Microsoft Operations Manager 24x7 Microsoft System Center Operations Manager Specialist
  • Remote Consulting SQL Server 2016 R Services SQL Server 2016 Technology Consulting Services
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    Server proliferation wreaks havoc on IT budgets and administrative resources. Server consolidation via a virtual architecture offers lower TCO of servers and faster return on investment, more efficient use of physical computers, simplified operations, increased system availability, and easier management. Common usage scenarios for virtual machines are hardware consolidation, low-cost platforms for mission-critical legacy applications based on obsolete operating systems, and inexpensive isolation of program development or pilot testing systems from on-line systems.

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