Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Progent's experts can provide a wide assortment of consulting and technical support help for information environments based on any combination of Microsoft, Cisco, Apple Mac, and Linux platforms. Services offered to small businesses in the Monterey neighborhood by Progent's staff of Microsoft engineering experts include:



  • NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with replication to provide rapid, zero data loss disaster recovery (DR) between sites located up to 300km apart from each other. Progent can provide online or on-premises access to a NetApp MetroCluster consultant who can assist you to plan, configure, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that aligns with your technical requirements and budget. Progent can ensure you follow leading practices for installing your MetroCluster solution by providing help with tasks such as assigning disk pools, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your DR system to show compliance with industry standards and regulatory requirements.

  • Progent's Microsoft-certified Active Directory consultants have extensive knowledge troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, corrupted Active Directory objects, removal of evaluation application configuration objects in on-line AD systems, and fixing of unsuccessful setups of AD and AD-integrated applications. Progent is also experienced in using ďexpert onlyĒ Active Directory utilities like NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend configuration techniques that address important issues such as AD naming standards, hierarchical structure, IT management structure, selection and structure of group policy objects, plus protection and auditing specifications. Progent can also analyze the impacts of alternate server and service implementations on capability and speed. Progent can assist companies to design and roll out configurations of Active Directory Domain Services by delivering Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud integration.

  • The Help Desk Call Center support delivery structure adopted by Progent offers small and midsize businesses a dependable alternative to reliance on independent service individuals by offering broad technical knowledge shared by all support teams, optional round-the-clock availability of emergency assistance, fast escalation to appropriate experts for solving the most difficult problems, support consistency and dependability, quick follow-up enforced by veteran IT service administrators, a variety of easy-to-use techniques for initiating support jobs, plus excellent progress visibility made possible by ticket tracking and available through a web-based portal.

  • Progent's certified Cisco wireless controller experts can help your business to configure Cisco wireless LAN controllers to manage wireless networks of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's latest wireless controller technology. Progent offers support for physical and software-only wireless controllers and can help you to decide which type is appropriare for your Wi-Fi environment. For Wave 2 Wi-Fi controller appliances from Cisco, Progent can provide Cisco 3504 wireless controller support, Cisco 5520 wireless controller expertise, and Cisco 8540 Wi-Fi controller support.

  • Integration of Cisco's wireless IP phones typically requires that you configure and optimize numerous components of your Wi-Fi environment such as APs, routers and switches, wireless LAN controllers, and management tools. Progent's wireless VoIP phone configuration experts can provide online and onsite support to help you build and maintain a Cisco wireless IP phone deployment by providing integration services that range from troubleshooting the set up of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.

  • Progent's consultants for Mac technology can assist the creative aspect of Apple macOS and OS X environments by offering support services and training in images/, sound, and motion. Progent's professionals can offer expertise in a variety of Apple macOS and OS X applications such as Photoshop, InDesign, Logic Pro, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent can also assist you with discrete areas such as scanning or digitizing audio or video or building a video post production facility.

  • Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting services to help organizations of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

  • SQL Server 2016 introduces significant improvements in performance, capacity, security, high-availability, mobile computing support, and built-in BI. Innovations include PolyBase for handling SQL and NoSQ databases simultaneously for data warehousing, R language integration, Row-level Security, Mobile Report Publisher, and seamless management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified SQL Server 2016 consultants offer online and onsite expertise to help organizations of all sizes to design, deploy, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics ERP, Skype for Business, and System Center Operations Manager.

  • Internet Information Services, Which is provided with Windows Server and Windows desktop, is a sophisticated server role for web site hosting and application programming. The new releases offer improved protection, dependability, expandability, and troubleshooting while delivering major improvements in automated administration. A variety of popular extensions to IIS have been built into newer releases including the Request Filter Module (previously known as URL Scan), which can prevent potentially harmful HTTP requests from being executed by web software. Progent's IIS experts can help you to configure IIS and the recent extensions to IIS Manager such as the GUI interface for managing FastCGI applications.



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If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you are in need of technical help, information technology outsourcing, or high-level services from a Microsoft or Cisco certified engineer, call 831-600-4300 or visit Contact Progent.