Monterey Peninsula
Monterey, Seaside, Pacific Grove:
Network Consulting Experts
Information Technology Support and Outsourcing
Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel
Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
| City | Address | Phone | Link |
| Monterey | 419 Webster Street Monterey, CA 93940 United States |
(831) 824-2134 | Monterey Network Support Services |
| Salinas | 1615 Bunker Hill Way Salinas, CA 93906 United States |
(831) 400-1300 | Salinas Network Support Services |
| Santa Cruz | 101 Cooper St, #4526 Santa Cruz, CA 95060 United States |
(831) 600-4300 | Santa Cruz Network Support Services |
Progent's information technology support for small and mid-size organizations in the city of Monterey are focused on customers who require immediate and affordable help for network reliability, security, productivity, manageability, or repair. This brief list of Progent's engineering support options and practice areas should give you an idea of the ways Progent can assist your company to enhance the business value of your computer system.
- Progent has put together two ultra-affordable service bundles intended to allow small companies to get an objective network security evaluation from a premier security consultant. With Progent's External Security Inventory Checkup, a security expert runs an extensive examination of your network from outside your company firewall to determine potential risks in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a security expert runs a network scan from a secure machine within your firewall to assess vulnerabilities to internal attacks. Both security inventory services are configured and executed from a secured remote location.
- Progent's SQL Server application programmers can assist you to build and maintain database applications based on the SQL Server RDBMS. Progent follows industry best practices to create efficient, manageable SQL Server database applications and knows how to team with a customer's IT staff to complete projects in a timely and affordable manner. Progent for can help you to build Microsoft SQL Server applications by offering a broad range of professional support services including requirements analysis, data tier architecture, data integrity,
T-SQL programming, software configuration, capacity planning, performance and I/O configuration tuning, backup/recovery, clustering and virtualization, consolidation of stored procedures, replication solutions, security and compliance, and fault tolerance. - Progent's Microsoft certified consultants can offer companies of all sizes expert MS SQL Server 2008 help. Microsoft SQL Server 2008 is a legacy web-ready database and data analysis package that allows the speedy creation of enterprise-level business programs. SQL Server provides built-in support for XML and can query over the Internet and beyond the firewall. In addition to offering expertise, maintenance and troubleshooting services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information system. Progent can also help your company to perform an efficient migration from SQL Server 2008 to SQL Server 2019.
- Some of the typical online Cisco router consulting services offered by Progent include setting up domain name, IP addressing, routing tables, T1, and user accounts; setting up HSRP, aggregate routing, static to EIGRP redistribution, and ECN gateways; fixing policy based routing to MPLS, routing tables, line settings and BGP peering arrangements; upgrading router's IOS image; validating router failover; fixing VPN tunnel issues; producing a network diagram and documenting router setup; plus policy and disaster recovery strategy.
- ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your network operating efficiently by checking the state of vital assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT management staff and your assigned Progent engineering consultant so all looming problems can be resolved before they can impact productivity. Find out about Progent's entire ProSight line of affordable outsourced network management services for small and mid-size businesses.
- Progent can assist small and mid-size organizations to set up collaboration platforms like SharePoint and Microsoft Teams to enable their telecommuters to benefit from positive teamwork with colleagues and other stakeholders. For information about ways Progent's consultants can assist companies to install and manage collaboration technology for remote workers, see collaborative applications expertise for a remote workforce.
- Progent's Microsoft-certified Windows 11 experts offer a range of services to support Windows 11 such as cloud solutions, mobile management, at-home workforce connectivity, data and identity security, centralized provisioning, and Call Center services. Progent can also assist you to plan and carry out an efficient migration from Microsoft Windows 10 to Windows 11. For details, refer to Windows 11 planning and migration services.
- Microsoft's desktop virtualization technologies reduce the effort required for IT administrators to deploy applications so that they are consistent across an entire workforce, provide the ability to control access to critical data, and allow fast installation of new or updated workstations. In Windows Server 2016, the Terminal Services utility has been revamped and named Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure behind Remote Desktop Services streamlines client connectivity, improves performance, strengthens security, centralizes management, and offers an almost transparent user experience. Progent's desktop virtualization consultants can assist your company to assess the business benefits of Microsoft's virtual desktop technologies, configure pilot and on-line environments, optimize your system infrastructure to support virtual clients efficiently, assess and remediate security problems, and train your IT managers to utilize best practices to achieve a fast ROI from client virtualization.
- Progent can provide enterprise clients online or on-premises NetApp SAN consulting support for NetApp's entire family of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to take care of issues with NetApp SAN environments quickly and affordably following leading practices.
- Progent’s ProSight WAN Watch infrastructure monitoring and management service makes it easy and affordable for smaller businesses to map out, monitor, reconfigure and troubleshoot their connectivity appliances like routers and switches, firewalls, and load balancers plus servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and generates notices when potential issues are discovered. By automating complex management and troubleshooting activities, WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating devices that need critical software patches, or isolating performance issues. Learn about Progent's complete ProSight portfolio of affordable outsourced network management services for small businesses
- Even if your IT budget is minimal, Progent provides cost- effective service options that will give your IT network the reliability, security, and functionality your business requires. Progent's optional 24x7 Network Monitoring and Reporting Services, combining the talent of seasoned Microsoft and Cisco certified IT engineers, the most advanced network management software, and economical service packages, can keep your mission-critical network software and servers up and running.
- System Center 2016 Data Protection Manager (SCDPM 2016) offers small to medium-size organizations near-continuous backup and simplified restore capabilities for Microsoft-based networks. Data Protection Manager 2016 offers application-aware backup for key platforms like Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux VMs, supports virtual machines running on Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified SCDPM 2016 consultants can help you to design, implement, manage, and repair an enterprise-wide backup/recovery solution built around SCDPM 2016. Progent can help you to upgrade from a previous version of Data Protection Manager or from an outdated solution, and Progent can tune your SCDPM 2016 environment for on premises, colocated, cloud-based or hybrid deployments. Progent offers online or onsite consulting expertise and can provide occasional guidance to resolve challenging issues or provide comprehensive project management or co-management services to help you complete your Data Protection Manager 2016 deployment on time and within your budget.
- Progent's Microsoft Project consultants can provide comprehensive remote and on-premises support for Project Server and Project Online and for all Microsoft products that integrate closely with Microsoft Project. Consulting services provided by Progent include Project Server and Project Professional integration, SharePoint Server 2019 design and deployment, SharePoint Server 2016 migration planning and application development, SQL Server 2019 upgrades, Microsoft SQL Server 2017 integration and development, Microsoft SQL Server 2016 integration and development, Microsoft Exchange Server 2019 support, Microsoft Exchange 2016 migration, Exchange Server 2013 integration, Office Excel and Microsoft 365 Excel development, and Office PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE network engineers to help you to enhance your infrastructure to support local, branch, at-home, and mobile users so that they can utilize Microsoft Project Server to collaborate safely and productively. Progent's network security experts can assist your IT team to plan and enforce security policies that safeguard important project information without disrupting the productive sharing of legitimate data.
More Facts
If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you need technical assistance, information technology outsourcing, or advanced expertise from a Progent professional, call 831-600-4300 or visit Contact Progent.
An index of content::
Aironet 3700 Access Point Computer Consulting
Open Now CCIE Certified 802.11ac Migration Network Consultant
Progent's Cisco-certified Wi-Fi integration experts can assist organizations to configure, administer, and debug Cisco wireless products such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Altaro VM Backup with Azure IT Consultants
Hornetsecurity Altaro VM Backup Local Consultant Services
Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also enables low-cost backup to Azure Block Blob storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as little as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, item-level restore capability for specific files and emails, support for Windows Cluster Shared Volumes and vCenter for managing larger environments, and support for Volume Shadow Copy Service (VSS) to back up online VMs with zero downtime. Progent is an Altaro partner and offers a broad range of consulting services to help you to design, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.
Herakles Colocation Center Test Lab Specialist
Engineer Disaster Recovery Test Lab
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for piloting line-of-business applications, creating efficient migration procedures, evaluating and optimizing performance, planning or verifying disaster recovery solutions, resolving compatibility issues, and building training environments for new technologies. For Progent customers without adequate internal resources to configure proper pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital network initiatives on schedule.
VMware Site Recovery Manager and NSX Consulting Services
VMware vCenter Orchestrator Consult
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and verify a consistent process for recovering applications and services quickly following a breakdown. SRM provides centrally managed and automated disaster recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also allows transparent testing for site recovery, updates and patches and can produce reports to confirm complete service restoration, validate Service Level Agreements and prove compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help you to plan, configure, test and maintain a disaster recovery solution based on VMware SRM.
NetDocuments Compliance Engineer
Biggest NetDocs Telecommuters Professional
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built specifically for the legal profession. Progent can provide online access to NetDocuments consultants to assist your law firm to design, deploy, manage, optimize, or troubleshoot a document management system solution based on NetDocuments.
UNIX Upgrade Help
Upgrading Solaris
Progent can assist you to plan and implement a smooth migration from a Solaris-based IT environment to a network powered by MS Windows and suited for supporting Microsoft's popular office productivity software, commercial applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and application specialists can show you how to guard your information and minimize productivity disruption by designing an efficient migration plan that preserves your current investments in Sun Solaris application and technology. UNIX-to-Windows migration consulting services available from Progent include evaluation of existing infrastructure, migration planning and validation, Exchange migration expertise, data and application porting, and processor and storage system transition and consolidation.
Gentoo Linux Technology Consulting
Remote Consulting Redhat Linux
If you are developing Linux-based applications in an environment that includes Windows-based servers, desktops, and office applications, Progent can provide comprehensive network support outsourcing that frees you to focus on your area of high-value know-how without the continual distraction of maintaining your company information system. Through the use of smart server monitoring and by delivering remote and on-site assistance when your business needs it, Progent offers an economical solution for supporting an information system that features excellent dependability, security, and performance. Progent's UNIX/Linux developer support offerings feature full-service network support outsourcing, virtual server infrastructure, remote and in-person service and repair, network monitoring services, and Helpdesk support.
Help and Support Voice Over IP Phones
SIP Infrastructure Support Services
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can assist your business to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from discontinued VoIP products to the newest media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously branded CallManager, or with Unified CM Express (CME) to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM apps such as Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, deploying ISR G2 routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.
NetApp SAN Fabric Consult
24/7 NetApp MetroCluster Design Professional
Progent can provide enterprise customers the help of a certified NetApp consultant for online or on-premises expertise for NetApp's complete family of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, system management, information assurance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN storage environments efficiently following best practices.
Microsoft Exchange Server Upgrade Engineers
Microsoft Exchange Server 2010 Migration Specialists
Progent's Microsoft-certified network experts can help your organization to determine the value of Microsoft Exchange 2010 for your business and can help you to design and implement an efficient upgrade to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer fast payback by increasing your workers' efficiency, cutting the expense of equipment and support, simplifying management, and consolidating your vital communications platforms.
Dynamics NAV ERP Design Firm
24 Hour Microsoft Dynamics NAV Application Consulting
Progent offers remote and onsite configuration, migration, customization, BI reporting for Microsoft Dynamics 365 Business Central/NAV.
Top Exchange 2016 Upgrade Planning Remote Technical Support
Exchange 2016 Upgrade Planning Integration Support
Progent can assist your business in any and all phases of your upgrade to Exchange 2016 including designing high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for high-availability CAS services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Microsoft Small Business Network Consultant
Microsoft Security Consulting
Progent's IT outsourcing services provide affordable computer consulting for small companies. Whether it includes designing system infrastructure, creating an internal Help Desk or using an outside one, deploying an updated email platform, monitoring your system, or developing a web-based business application, outsourcing your IT engineering services can reduce expenses and minimize uncertainties, permitting network support budgets to increase in a more linear and controlled manner than is feasible by assembling a bulky, all-purpose in-house IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can help you build a protected and robust network architecture for your critical applications powered by Microsoft Windows such as Office XP, Microsoft Office 2003, and Office 2000.
Services ransomware defense
24 Hour recovery from ransomware Consulting Services
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief interview with a Progent information assurance expert. The interview is designed to help evaluate your company's preparedness to defend against ransomware or recover quickly after a ransomware incident. Progent will work with you personally to gather information concerning your existing antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy an efficient AV and backup environment that reduces your vulnerability to ransomware and aligns with your business needs.
Microsoft Experts Solaris with Windows Professionals
Windows and Solaris Information Technology Consulting
Progent's UNIX family support services provide small and mid-size companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient single source to show you how to create and maintain a secure and robust cross-platform connectivity and communications environment that allows UNIX and Microsoft coexistence by integrating MS Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Top Rated Consultants Small Office
Emergency Small Office Network Configuration
If you have a company network with 10 to 50 desktop clients, Progent's computer outsourcing services save your organization from over-reliance on an individual independent service provider while giving you affordable and reliable access to high-quality technical expertise. By providing IT consulting help when you need it, offering advanced expertise for critical technologies, delivering value-added support such as 24x7 server monitoring, and charging only for support you receive, Progent offers you an affordable solution for maximizing the profitability of your small business network. Progent is the intelligent way for small organizations to create and support a robust and secure information system and to have fast access to the experienced consulting typically available only to enterprises who can support a sizeable in-house IT group.
Microsoft Windows 7 Evaluation Network Consultant
Windows 7 Training Consultants
Progent's certified engineers can help your company to assess
Windows Application Management Specialist
Citrix XenApp Consultant
Progent's Citrix experts can assist you to plan, implement, administer, and support a virtualized application delivery system built on XenApp. Progent's Cisco CCIE network engineers can show you how to enhance your infrastructure for distributing server and client-side applications, and Progent's datacenter support consultants can help you to administer and support an off-site datacenter that features high uptime, enhanced security, and rapid recovery.
On-site Support Microsoft Windows Server 2016
Windows 2019 Server Technology Consulting Services
The complexity and connectivity demands of Microsoft Windows Servers calls for a network consulting team with practical experience and broad familiarity with designing and integrating seamless, end-to-end network technology solutions. The background of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your business goals. Progent's consulting services can help you with designing, deploying, administering, and supporting Windows Server systems that maximize the business value of your IT network. Progent's consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Microsoft Office Support Companies
Service Provider Microsoft Office 2003
Progent applies no minimum fee and requires no monthly commitment for support services delivered during regular business hours. Progent's small granularity does away with big invoices for quick fixes so you won't be tempted to permit less critical problems to stay unaddressed. .
Top Help Desk Software Selection and Deployment Online Support
IT Consultant Network Support Help Desk
The Help Desk support delivery structure used by Progent's Technical Response Center offers small and midsize organizations an dependable alternative to reliance on independent consultants by offering extensive expertise accessible to numerous engineering teams, optional round-the-clock access to emergency assistance, escalation capability to world-class experts for handling even the most difficult problems, service consistency and dependability, quick follow-up enforced by seasoned service administrators, a choice of convenient techniques for initiating service jobs, plus excellent process visibility made possible by ticket updates and accessible via a web-based portal.
Immediate Server Management Computer Consultants
Mission Critical IT Applications Support Outsourcing
Server growth puts pressure on network budgets and administrative resources. Server reduction through a virtual architecture offers lower TCO of servers and quicker return on investment, more efficient utilization of servers, simplified operations, enhanced network uptime, and easier manageability. Common uses for virtual machines are resource consolidation, economical hosts for mission-critical legacy applications running on obsolete operating systems, and inexpensive quarantine of program development or evaluation environments from production systems.
ProSight Reporting ConnectWise Manage Ticketing IT Consulting
ProSight Reporting Infrastructure Monitoring Computer Consultants
ProSight Reporting is a growing family of real-time reporting tools created to integrate with the industry's top ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Computer Consulting Virtual Help Desk
Virtual Service Desk Remote Support Services
Progent offers three essential types of Contact Center services including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals gives your customers easy access to a reliable support resource with extensive experience delivering phone support and remote access repair for networks powered by Microsoft technology. Progent's focus is on giving the support Call Center a positive image as a solid contributor to company performance. Progent's goal is to fix rather than simply record problems.
Microsoft Windows Server 2008 R2 Technology Professional
Microsoft Windows Server 2008 R2 Services
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2008 for your business, develop pilot systems and rollout plans, integrate Windows Server 2008 with your network infrastructure and applications, train your support personnel how to run enhanced administration utilities, and provide ongoing consulting and technical support via low-cost options such as Contact Center service and remote technical support.
Largest Operations Manager Remote Technical Support
Monitoring and Reporting Remote Consulting
Progent offers a variety of IT support bundles for small organizations. These IT outsourcing and network monitoring services are built around the proactive problem solving capabilities of Microsoft System Center Operations Manager, a next-generation server and IT support software platform that monitors the availability, throughput, and safety of your information system and isolates potential problems before they can bring down your system. With Progent's affordably priced IT service packages, small organizations can choose a simple co-sourcing package based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution.
NetApp MetroCluster Specialists
MetroCluster Management Consultants
Progent offers enterprise customers the services of a certified NetApp consultant for remote or on-premises expertise for NetApp's complete portfolio of SAN software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN technology supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, transparent updates, storage management, security and compliance, high availability, and remediation. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN storage environments quickly and affordably based on leading practices.
SharePoint 2019 Web Parts Online Technical Support
SharePoint 2019 Power BI Gateway Technical Support Services
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer economical online and onsite consulting, software development, and technical support services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you design and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud-based infrastructure into a cohesive information management solution.
Windows, UNIX, Solaris Online Technical Support
Microsoft Experts Professional Solaris with Windows
If your company is producing UNIX or Linux applications in an environment that includes MS Windows-based servers, PCs, and office productivity products, Progent can provide full-service IT outsourcing that frees you to focus on your area of strategic know-how while avoiding the continual hassle of maintaining your company information system. By using automated network monitoring and by providing online and on-site support as your business needs it, Progent offers an economical way for maintaining an information system that provides high reliability, protection, and performance. Progent's developer assistance services feature full-service information technology outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, 24x7 monitoring, and Contact Center outsourcing.
Microsoft Certified Partner Azure enterprise hybrid cloud solutions Services
Engineers Azure integration
Progent's consultants can assist you with any aspect of Azure cloud integration such as requirements definition, readiness assessment, system architecture, pre-production testing, implementation, centralized administration, performance tuning, license management, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can help your IT staff to set up and debug firewalls and VPN connections so that your users can securely connect to Azure-based resources, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to create a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure services.
Internet Access Engineer
24-7 Internet Carrier Selection Specialists
Progent offers access to the cost-effective services of remote Internet connectivity experts to assist your company to evaluate or enhance your Internet services so your Internet access solution aligns with your business needs. Services provided by Progent's engineers include assessment of your existing bandwidth use, vendor and plan analysis and ordering, network provisioning, and overseeing a seamless move to a different carrier and/or service plan. Network provisioning can include optimizing current routers and configuring additional ones, setting up firewalls, and designing dependable BGP architectures.
Immediate Support and Help Call Desk for Remote Workers
24 Hour Teleworker Engineer
Progent has 20 years of experience assisting small and mid-size companies to plan, install, tune, manage, and debug information networks that incorporate a remote workforce.
System Center Operations Manager Remote Support
Support Outsourcing Remote Monitoring and Reporting
Remote continuous network monitoring, proactive alerts, and periodic analytical reporting are crucial to preserving the proper operation of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of all sizes can afford a degree of network stability that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions delivered as economical services designed to help your company to identify and resolve a most network problems before they get big enough to disrupt your business.
Network Consultants Co-managed Help Desk
Co-managed Support Desk Help and Support
Progent's Shared Help Desk service makes it possible for your IT organization to split the load for Help Desk services seamlessly between your IT staff and Progent's roster of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Consulting Systems Management Server
SMS 2003 Upgrade Support and Setup
Systems Management Server 2003 offers added functionality for change and configuration management of Windows-based networks via introducing Feature Packs. Feature Packs reduce the overall operational costs of managing and deploying software by making it easier to copy system images, manage mobile computers, and run management tools. In addition to advising you about ways to cut management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT tasks that cover processes that Feature Packs are intended to make more efficient. Progent's adoption and upgrade services can lower cost and reduce business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can show you how to define efficient procedures and standards to manage handheld computers and smart portable phones so your mobile workforce stays productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security plan that includes standards, procedures and IT products to keep your IT computer system protected.
UNIX Online Computer Firms
Solaris Remote Engineer
Progent provides nationwide remote technical support and consulting services for companies that operate Sun Solaris networks or whose information systems include a mix of Solaris and Microsoft Windows technology. Remote technical support provides maximum return for your IT dollar by extending client efficiency and shortening the hours billed for network repair services. Advanced online support technology and experienced service specialists and engineers combine to enable Progent to solve the majority of IT problems without wasting time and expense by going to your location. In most of cases your network problems can be remediated over the phone or via a combination of phone support and online network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISSP and ISSAP certified security professionals to help with the toughest system issues.
Cisco Certified Wave 2 Wi-Fi controller Outsourcing
8540 wireless controller Integration Support
Cisco's Catalyst family of Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the provisioning and control of wireless APs, tuning wireless performance by limiting the impact of RF congestion, enhancing Wi-Fi availability with fast auto-failover, and hardening security by detecting cyber threats and analyzing network traffic according to user type and locale. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's latest wireless controller solutions.
Specialists At Home Workers
Remote Workers Integration
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Private Cloud Integration Consultant Services
Professionals ProSight VM Hosting
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the highest degree of availability and scalability and is in addition easy to transfer to any data center. ProSight Virtual Hosting and management options are based on proven virtualization architectures that allow small companies with mixed- platform IT systems to economize significantly on the costs of capital equipment, infrastructure support, and network management while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.
Shared Support Desk Economics Support Services
Supplemental Helpdesk Cost Savings Consulting Services
Progent's Help Desk Call Center management and co-management service programs enable companies to reduce costs, increase productivity, and respond quickly to fast-changing economic circumstances.
Online Technical Support ISA 2004 Server
Microsoft Certified Partner Microsoft ISA 2004 Server Network Engineer
Progent's certified ISA Server consulting experts have broad backgrounds creating corporate security designs for IT networks with multiple sites, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant can help your small company design and implement an installation of Microsoft ISA Server 2004 that supports your information protection needs without limiting your productivity.
Wireless LAN Configuration
Cisco Meraki wireless Integration
Progent's Wireless Consulting Services offer a fast, economical option for companies of all sizes to integrate, manage and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
After Hours Microsoft Certified 64-bit Processing Engineer
CCIE Expert Certified 64-bit Computing Engineer
Progent's Microsoft-certified consultants can assist you to enhance your desktops from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of upgrading to 64-bit desktop processing, design an affordable migration process that reduces business interruptions, and offer inexpensive, expert remote help to aid your organization to configure 64-bit desktop operating systems and applications on your existing hardware.
Exchange 2010 Migration Consultancy
Exchange 2003 to Exchange 2010 Upgrade Engineers
Progent's Microsoft-certified consultants can deliver low-cost remote and on-premises support to carry out your migration to Exchange Server 2010, generate comprehensive documentation of your upgraded messaging environment, educate your network support staff and users to get them ramped up quickly on Exchange 2010, and provide ongoing administrative services and technical help. Progent's consultants can also help you migrate from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.
Cisco Network Management Server Administration
Cisco Network Management Design Company
Progent's Cisco-Certified network management engineers can show you how to use Cisco's network management tools alongside a variety of specialized third-party applications to build a complete network management strategy to keep your environment operating reliably, conserve expensive resources, protect your data, recover quickly from device breakdown or deliberate assaults, and allow you to add or repurpose network resources sensibly and economically as your business evolves.
.NET VBA Development Firm
VB.NET Programming Company
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development system and can create or enhance .NET applications rapidly and affordably.
Android integration Support and Integration
Android Remote Desktop Connection Technical Consultant
Progent's veteran team of network consultants and subject matter specialists have extensive background delivering online and on-premises support for organizations of any size who want to integrate Android phones into their information systems so that users can be productive while on the go. Progent offers the breadth of skills to resolve network problems that involve numerous vendors and that represent a mix of older and current technology. Progent provides affordable online consulting to assist you with any stage of planning, deploying, managing and troubleshooting your BYOD environment. Progent can deliver as-needed support to assist you to resolve particularly stubborn IT problems, or Progent can provide comprehensive project management services to ensure that you complete strategic network projects on time and on budget. Progent can assist with on-premises, cloud-based, or hybrid networks and can provide expertise with operating systems, applications, management utilities and network infrastructure. Progent also can provide customized group or one-on-one training sessions to help you manage and use Android phones efficiently.
Top Rated Amazon AWS hybrid cloud solutions Consulting Services
Urgent Hybrid cloud solutions Specialist
Progent can assist your it team to design and administer hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-only systems or in hybrid architectures that utilize local IT assets along with public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of cloud integration services that include Azure enterprise hybrid cloud planning and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of experience providing advanced consulting support online, and Progent can make sure you successfully carry out your cloud integration projects quickly and affordably.
Windows Server 2008 DirectAccess Technology Consulting Services
Immediate On-site Technical Support Windows Server 2008 Hyper-VI
Windows Server 2008 is a major step forward in making information networks more protected and available, easier to virtualize and manage, higher performing, and able to provide a better platform for web hosting and development. Progent can help your business get the most from the improvements built into Windows Server 2008 by delivering certified consulting, tech support, education, staffing, network monitoring, and security engineering services.
Emergency ProSight ECHO Data Backup and Restore Services Consultants
Emergency Offsite Managed Data Backup/Recovery Services Consulting
ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates and monitors your backup processes and allows fast restoration of vital data, apps and VMs that have become lost or damaged as a result of component breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery specialists can provide advanced support to set up ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical information.
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