Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services

Progent's certified professionals can deliver a wide assortment of consulting and technical support assistance for information environments based on any mix of Microsoft, Cisco, Apple Mac, or Linux/UNIX technologies. Services offered to small and mid-size businesses in the city of Monterey by Progent's team of Microsoft and Cisco certified consulting experts include:

  • Progent's data protection experts can help your company to design, implement and debug a backup solution built around MSP360 technology. MSP360 enables file/folder or image backup/recovery for VMs and physical computers, supports all popular public clouds, and permits businesses to build a backup ecosystem with a low Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and management of your backup system to prevent data loss caused by human miscues, computer errors, ill-intentioned users, and malware assaults like ransomware. To learn more, visit ProSight Data Protection Services 360 Backup solutions.

  • Microsoft SQL Server 2016 offers significant enhancements in performance, scale, security, availability, BOYD support, and built-in business intelligence. New features include PolyBase for handling relational and non-relational files in one appliance for data warehousing, R language support, Row-level Security, Mobile Reports, and centralized management of local and cloud resources. Progent's Microsoft-certified SQL Server 2016 consultants can provide online and onsite expertise to assist businesses of any size to design, deploy, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange, SharePoint Server, Microsoft Dynamics ERP, Skype for Business, and SCOM.

  • Microsoft Dynamics 365 Business Central, previously called Microsoft Dynamics NAV and Navision, is an ERP platform designed for cloud, onsite, or hybrid deployments. Progent's certified Office 365 experts, Excel professionals, Teams integrators, and Microsoft Azure consultants can help you to combine Dynamics 365 Business Central with key Microsoft technologies. Progent's database experts offer SQL Server support and Power BI reporting mentoring to help your organization to utilize Business Central/Dynamics NAV to create custom apps and reports that allow you to improve business choices. Progent's Dynamics 365 Business Central experts can assist your business to maintain legacy versions of Dynamic NAV/Navision or plan and configure up-to-date Business Central deployments.

  • If you want to revamp your organizationís web site, create in-house sites for functions like as HR or worker orientation, establish a successful web presence for a new company, or put together enterprise-grade, data integrated e-commerce solutions, Progent can provide capable and seasoned web site designers and developers. Web site design consulting offered by Progent's Applications Specialists Group include web software development, web site project management, ASP and .NET programming, and graphics design. Progent's Microsoft SQL Server programmers, Oracle developers and database administrators, MySQL database application experts, and Microsoft Office Access consultants can assist you to plan, build, and manage database-powered sites. Progent's experts can also help you construct and maintain a protected, dependable server and communications infrastructure incorporating remote and wireless connectivity, to support your web applications.

  • Windows Hyper-V 2016 utilizes core technologies initially developed for and proven on Azure, one of the world's largest public clouds. This pedigree dramatically enhances the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving security, availability, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can assist you to assess the benefits of Hyper-V 2016 for your organization, set up pilot systems to verify the ability of Hyper-V 2016 to run your vital workloads, plan an efficient network topology for a cloud-centric or hybrid installation, develop and execute a non-disruptive upgrade plan, educate your IT management and technical support personnel, and provide as-needed consulting and debugging support to make sure that your Hyper-V 2016 solution gives you maximum business value.

  • Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard information related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it. Learn about Progent's ProSight portfolio of managed services for small businesses.

  • Progent's CISSP-certified network security consultants can assist businesses of all sizes with any aspect of information system security. Progent can help implement cost-effective cybersecurity systems that guard a small office from modern malware attacks or Progent can design, deploy, and monitor a comprehensive security environment for hybrid networks that support local, remote, and mobile clients accessing network resources distributed across multiple physical sites and various clouds.

  • Progent has been providing SharePoint support since the first product was released over a decade ago, and Progent has the breadth and depth of technical knowledge to assist businesses of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that add significant business benefit to your information network. Progent's Microsoft-certified consulting team can help your company to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from a different collaboration solution; decide if an in-house, online or hybrid deployment is most sensible for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide full project management support or can assist in individual tasks related to your SharePoint 2013 migration.

  • GIAC information assurance certification was founded in 1999 to certify the skill of information technology security experts. GIAC certifications are acknowledged by companies and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide help with any of the network security capabilities covered under GIAC accreditation including evaluating infrastructure security mechanisms, event management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

  • Progent can assist small and mid-size organizations to implement collaboration solutions like SharePoint and Teams to allow their telecommuters to engage in productive teamwork with fellow workers and clients. For information about ways Progent's consultants can help you to install and maintain collaboration applications for at-home workers, go to collaboration solutions expertise for a remote workforce.

    More Facts

If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you are looking for computer assistance, information technology outsourcing, or high-level expertise from a certified Progent consultant, call 831-600-4300 or visit Contact Progent.

An index of content::

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    Progent can help businesses of any size to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify network management and reduce hardware investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud networking models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and network infrastructure and make sure you sidestep the common errors small organizations make when moving to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Android handhelds.

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    Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, optimizing and fixing System Center Operations Manager environments and can provide organizations of any size expert remote or on-premises consulting services for SCOM 2012. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience needed to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also help you to import and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or onsite troubleshooting to help you to fix critical issues uncovered by SCOM 2012.

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    Progent's Windows 11 consultants can provide an array of services for Windows 11 such as Microsoft 365 integration, mobile management and synchronization, at-home workforce access, data and identity security, automated deployment, and Help Desk Call Center support.

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    Progent can help businesses of any size to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce hardware expense. Azure offers a comprehensive library of cloud services and Progent can help you to understand the benefits and limitations of various cloud computing models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and resources and ensure that you sidestep the common errors small companies make when migrating to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN connections and also to manage iPhones and iPads and Android smartphones and tablets.

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    The Help Desk Call Center service model adopted by Progent offers small and midsize companies an efficient alternative to reliance on freelance service individuals by offering broad technical knowledge accessible to numerous support teams, optional 24x7 availability of urgent assistance, fast escalation to appropriate experts for handling even the most difficult issues, support consistency and dependability, prompt follow-up overseen by veteran support administrators, a choice of easy-to-use ways for initiating support tasks, plus excellent process visibility enabled by ticket tracking and accessible through a web portal.

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    If your company does not need urgent remote support but expects to need technical services with your information system in the near future, you can conserve time and expenses and ensure that the appropriate IT skill will be ready when you need it by contacting a Progent sales agent and registering as a customer. For details, phone 800-993-9400 or send email to information@progent.com.

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    Progent provide businesses of all sizes enterprise-class network remote or in-person consulting for information systems based on Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also offer security expertise for businesses varying in size from the small office to the global enterprise.

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    Microsoft Exchange Server 2013 includes significant enhancements to the functionality of Exchange Server 2010 and introduces powerful new features plus a revamped architecture. These improvements affect key facets of IT like manageability, high availability (HA), security, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you understand the possible advantages of upgrading to Exchange 2013, create an efficient test and rollout plan, and train your IT team to maintain your Exchange 2013 solution. Progent also offers affordable online support and management for Microsoft Exchange Server 2013.

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    Progent's Microsoft-certified consultants have over 10 years of experience providing email support for customers ranging from small offices to global enterprises. Progent provides economical consulting for all versions of Microsoft Exchange Server to strengthen email and virus protection, configure high availability email systems, and facilitate off-site and mobile email connectivity. Progentís Exchange consulting services can help you in planning and executing a migration from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2016 Server. Progent also offers support for Windows 8, Windows 7, Vista, and Windows XP clients running Outlook and can help you integrate Outlook Web App for popular browsers. For email virus protection, spam filtering and data data leak protection, Progent offers Email Guard security services.

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    Progent is convinced that a well designed and implemented network can be a pivotal piece for accelerating a company's growth, and Progent applies this credo in our corporate network environment. Progent has built a zero-downtime virtual office infrastructure that allows Progent's staff consultants and authorized contractors to offer fast and effective support, cooperate easily on challenging jobs, and gain from career and personal growth by being part of a dynamic company ethos of personal drive and independence.

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    Progent's certified Microsoft Office Word and Microsoft 365 Word experts can provide a broad range of economical online consulting services to help your organization to manage and troubleshoot your legacy Microsoft Word solution or help you to migrate to a newer release of Microsoft Office Word. Support offered by Progent's Word experts include VBA programming, identifying and fixing compatibility problems between various releases of Word, integrating Office Word with different Office applications like Office Excel and Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security support, smart phone and tablet synchronization, and remote training sessions tailored for individuals or groups.

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    Microsoft Forefront Threat Management Gateway builds on the powerful security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally administered web gateway that acts as a one-server solution for an array of security features including an multi-layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security logging and reporting features, permits custom reporting powered by SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to cut expenses and enhance availability. Progent's Microsoft-certified engineers can help you to plan and execute pilot and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, SQL Server, Exchange Server 2010, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent's consultants can also assist you to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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    Progent's Microsoft-certified consulting experts have over a decade of background planning, implementing, optimizing and fixing SCOM environments and can provide companies of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or onsite troubleshooting to help you to remediate critical issues detected by SCOM 2012.

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    Progent's Meraki wireless access point experts offer online and on-premises support services to help businesses of all sizes to design, install, manage, expand or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to configure and manage Meraki-based wireless infrastructure for environments that can range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to create a seamless network infrastructure that provides identical connectivity, performance, security compliance, ease of management and uptime for wired and wireless users irrespective of their mobility or device.

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    Progent can assist you to design, deploy and troubleshoot a backup/restore solution based on MSP360 software. MSP360 offers file/folder or image-based backup/restore for virtual machines and physical computers, supports all leading public clouds, and permits businesses to create a data protection solution with a low RTO and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup system to prevent data loss resulting from user miscues, computer errors, ill-intentioned insiders, and malware assaults such as ransomware.

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    Progent's Microsoft and Cisco premier computer engineers can provide advanced support for a wide range of technologies and can provide that expertise by phone anywhere in the U.S. or in person in select cities throughout the country and anywhere in California. Progent provides online support for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that incorporate a combination of Windows and UNIX-family platforms. Progent also can provide access to the expertise of Cisco CCIE network specialists for the toughest network issues, plus the assistance of CISA and CISM-accredited security consultants to assist with complex security design and troubleshooting. Progent has provided online troubleshooting to companies in all 50 states in the U.S.

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    Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progentís Microsoft Premier network support experts. With Progent's economically priced IT support packages, small and midsize businesses can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small company information systems enterprise-class availability, protection, and performance.

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    Progent can help you to plan an upgrade to Microsoft Teams from Skype for Business and install, administer, and troubleshoot a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.

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    If you are producing UNIX-based applications on a network that includes MS Windows-based servers, desktops, and office applications, Progent can provide comprehensive network support outsourcing that allows you to focus on your field of strategic expertise while avoiding the constant hassle of maintaining your business network. By using smart network monitoring and by delivering online and in-person support as your business needs it, Progent represents an economical alternative for supporting an information network that provides excellent dependability, protection, and performance. Progent's developer support offerings feature full-service network support outsourcing, virtual server infrastructure, remote and in-person service and repair, proactive network monitoring services, and Helpdesk support.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Progent's CISSP-certified cybersecurity experts can help organizations of all sizes with any facet of IT security. Progent can help create efficient security systems that guard a small business from modern threats or Progent can plan, configure, and manage an end-to-end security strategy for hybrid enterprise networks that support local, online, and mobile users sharing network resources distributed across a mix of physical datacenters and public and private clouds.

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    The Helpdesk service delivery structure used by Progent gives small organizations an affordable option to reliance on independent consultants by offering broad expertise shared by multiple engineering groups, optional round-the-clock availability of urgent assistance, fast escalation to world-class engineers for solving even the most difficult issues, service consistency and reliability, quick follow-up enforced by seasoned service administrators, a choice of easy-to-use techniques for requesting support jobs, and a high level of process visibility made possible by ticket updates and accessible via a web-based portal.

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    Forefront TMG 2010 builds on the proven security technologies of Microsoft Internet Security and Acceleration Server and provides a easily administered Internet gateway that delivers a one-server platform for a variety of security features including an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway includes advanced web security reporting capabilities, allows custom reports generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual server to lower costs and enhance availability. Progent's Microsoft engineers can help you to plan and carry out pilot and production implementations; integrate Forefront Threat Management Gateway with Windows Server 2008, Active Directory, SQL Server, Exchange Server, and SharePoint; set up Microsoft Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and provide continuing consulting and repair services. Progent can also help your organization to migrate smoothly to Microsoft Forefront TMG 2010 from ISA Server.

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    Progent's wireless site survey services assist you to design, deploy and debug a Wi-Fi LAN customized for your facilities, offering you a wireless solution that has the reception, speed, density, security, and hand-off capability your business requires.

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    Progent's Microsoft and Cisco premier computer engineers can provide advanced help with a wide array of technologies and can deliver that assistance by phone anywhere in the U.S. or in person in major cities throughout the country and anywhere in . Progent provides remote support for information systems powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that incorporate a combination of Windows and UNIX-family platforms. Progent also can provide access to the help of Cisco CCIE network specialists for the toughest network issues, as well as the the support of CISSP-accredited security consultants to assist with complex security planning and problem solving. Progent has delivered online troubleshooting to businesses in all 50 states in the U.S.

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    Progent's Microsoft engineers offer in-depth expertise in implementing, managing and debugging all versions of Project Server and can deliver a wide range of cost-effective remote support services based on proven best practices to assist businesses of all sizes to receive all the benefits of this powerful platform. Services offered by Progent include system design, installation and upgrades, setting up safe file and status sharing among onsite and remote or mobile users, network optimization, and customized online training classes.

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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior machine learning tools from SentinelOne to defend endpoint devices and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud resources and provides a unified platform to automate the entire malware attack lifecycle including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered attacks.

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    ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard data about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By updating and managing your network documentation, you can eliminate up to half of the time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require when you need it.

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    Technical Support Services SQL Server 2012

    Progent offers the support of Microsoft-certified consultants and seasoned software developers, database administrators, project managers, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and certified security consultants to help you to evaluate the likely benefits of Microsoft SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and configure an efficient and safe network infrastructure that helps you realize the full business benefit of SQL Server 2012.

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