Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel
Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
Progent locations in Santa Cruz-Monterey Bay Area
Progent's certified professionals can deliver a wide assortment of consulting and technical support assistance for computer systems based on any combination of Windows, Cisco, Apple Mac, and Linux platforms. Network support services available to small organizations in the Monterey area by Progent's staff of Microsoft and Cisco certified engineering professionals include:
- NetDocuments is a cloud-based document management system designed for law practices. Progent can provide access to NetDocs consultants who can deliver high-level advice to assist your organization to plan, configure, administer, optimize, or debug a DMS environment powered by NetDocs. For details about Progent's consulting expertise for NetDocs, refer to NetDocs DMS consulting services.
- Progent's Juniper Networks-authorized NetScreen engineers can assist you to configure and optimize NetScreen 5000 series routers, upgrade from previous NetScreen products to more current Juniper technologies, and repair infrastructure issues in all-Juniper or mixed-vendor systems.
- The CISA accreditation is an important achievement that indicates mastery in network security audit and control. Certified by ANSI, the CISA credential has candidates undergo an extensive examination given by the ISACA professional association. Progent offers the expertise of a CISA-Premier Cybersecurity audit consultant trained to assist businesses in the areas of information systems audit process, IT enforcement, systems and infrastructure lifecycle, information technology support, safeguarding of information assets, and business continuity planning.
- Progent's data loss prevention experts and data leakage protection specialists can help you to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content security policies for scanning the content of outbound email messages and attachments and preventing users from sending confidential or inappropriate data or spam-like messages. ProSight Email Guard's email content filtering technology can also help your business avoid being blacklisted and stay in compliance with industry security standards and regulatory mandates like HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Find out about the entire ProSight portfolio of affordable network monitoring and management services for small and medium-size organizations
- Progent's Help Desk outsourcing and co-sourcing service programs help companies to reduce costs, enhance productivity, and adapt immediately to fast-changing business environments. Progent's Co-managed Help Desk Call Center services deliver significant budgetary and operational benefits in comparison to a Help Desk Call Desk staffed by an internal IT support team. The cost for Level 1 IT support for Progent's Co-managed Help Desk service averages less than $18/user/month. To learn about the benefits of Progent's Shared Help Desk Call Center services, refer to Progent's outsourced IT Service Desk advantages.
- Progent's Azure cloud integration experts can assist you with every aspect of Azure cloud integration such as needs analysis, prerequisites assessment, system architecture, pre-production testing, implementation, automated management, performance optimization, license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can assist you to configure and troubleshoot firewalls and VPN connections so your users can securely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help your organization to create a hybrid ecosystem that transparently combines on-premises datacenters with Azure-based resources.
- Progent's Microsoft Office and Microsoft 365 experts can help companies of any size to integrate Office desktop and Microsoft 365 applications such as Office Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a seamless productivity solution that provides quick ROI and enables improved business results. Progent can help you to interface Office or Microsoft 365 apps with each other and with additional core Microsoft technologies such as SharePoint Server, Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility problems with different versions of Office and can provide customized online Microsoft Office and Microsoft 365 instruction to individual users or teams.
- Progent can provide remote or on-premises access to a certified CCIE specialist to assist your business to design, install, manage and repair unified communications environments supported by Cisco Unified Communication technology in an in-house, cloud-based, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have extensive backgrounds helping companies of any size to create advanced collaboration ecosystems by delivering expert services such as Unified Communications Manager (Unified CM) and CallManager system design and deployment, Voice over IP and video phones setup, and Cisco wireless VoIP phone solutions. Progent's consultants can assist you with Cisco's extensive portfolio of Unified Communications applications like Cisco Jabber, WebEx Meeting Center, Unity Express, Unified Contact Center Express (CCX), and Unified Attendant Console.
- Progent's CISSP-premier network security consultants can help businesses of all sizes with any aspect of IT security. Progent can help implement cost-effective security systems that guard a small business from modern threats or Progent can design, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate local, remote, and mobile users sharing IT resources spread across a mix of physical sites and public and private clouds.
- Progent can assist small and mid-size organizations to provision their remote employees with secure and transparent integration with public cloud resources. To learn about how Progent's experts can help organizations to set up resilient Cloud connnections for their remote workers, see cloud consulting services for telecommuters.
- Software update management entails applying software or firmware updates to operating systems and apps, servers and endpoints, peripherals like printers and scanners, network appliances such as routers and Wi-Fi APs, and Internet-of-Things devices such as alarms and robotics. Timely and properly managed updating optimizes security, compliance, uptime, and capability. Sporadic patch management can result in security vulnerabilities, compatibility issues, sluggish or inconsistent responsiveness, excessive offline stretches, or unavailability of key functions. Progent's support services for patch management offer businesses of all sizes a versatile and cost-effective option for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving IT network. For more information, visit Progent's patch management services.
- Progent's Citrix-certified desktop virtualization experts can help your business to plan, implement, administer, and troubleshoot a virtualized Windows desktop and application delivery solution by providing Citrix XenDesktop consulting and XenApp support. Progent's Cisco-certified CCIE network engineers can show you how to optimize your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter support experts can help you to administer and maintain an off-site datacenter that offers high uptime, advanced protection, and rapid recovery. Progent's Citrix technology experts can also assist you with other virtualization products from Citrix by offering Citrix XenServer consulting services and Citrix Essentials for Hyper-V support.
- Progent's Microsoft-certified SCOM 2012 consulting experts have extensive experience designing, implementing, enhancing and fixing SCOM solutions and offer companies of any size expert online or on-premises consulting services for SCOM 2012. Progent can help you to maintain your current SCOM environment and remediate critical problems uncovered by System Center 2012 Operations Manager. Progent also offers System Center 2016 Operations Manager expertise to assist your organization to migrate cost-effectively from Operations Manager 2016 to SCOM 2016. In addition, Progent can help you migrate to more modern versions of SCOM including SCOM 2019 and SCOM 2022.
More Facts
If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula
area
and you are looking for technical support, information technology outsourcing, or top-level expertise from a certified Progent engineer,
call 831-600-4300 or visit Contact Progent.