Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services

Progent's IT consulting services for small businesses in the Monterey area are focused on customers who need quick and economical assistance with system stability, security, productivity, manageability, or repair. This brief selection of Progent's consulting services and practice areas will provide an idea of how Progent can help you to enhance the competitive value of your information system.

  • Progent's Microsoft-certified Windows 10 migration experts can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Remote and onsite evaluation and migration support for Windows 10 available from Progent include Return on Investment estimates, project management, compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile device management, teleworker connectivity, security and compliance, automated deployment and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for IT support personnel and end users, and ongoing technical help.

  • Cisco's Small Business series of access points are Linux-based units engineered as value-priced wireless solutions for small offices. Progent's Cisco CCIE wireless network consultants can provide online or onsite integration and debugging services to assist you to plan, configure, update, optimize, manage and troubleshoot Cisco Small Business wireless access point environments of any scale or architecture. To learn more about Progent's consulting services for both current and legacy Cisco Small Business family of WiFi access points, see Cisco Small Business 100, 300 and 500 wireless APs consulting services.

  • Progent's Microsoft-certified SQL Server 2017 experts can help your business to evaluate the business benefits of upgrading to SQL Server 2017 and can assist you to plan and implement an efficient migration of your current SQL Server environment to any deployment model including local, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or on-premises support services ranging from on-demand architecture assessment or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 project is successfully completed on schedule and on budget. For more information, see SQL Server 2017 migration consulting expertise.

  • Progent's Microsoft Gold-certified Windows Server 2019 experts can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with self-hosted Windows Server 2019. For more information, visit Microsoft Windows Server 2019 migration consulting.

  • Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies over a quarter century of background assisting manufacturing and distribution companies to manage supply chains and streamline critical business processes in order to bring products to market fast and meet customer commitments dependably. Progent offers the skills of an ERP specialist with over 20 years of experience with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises consulting that spans from occasional advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, training, and DBA services. To learn more, refer to SyteLine/Infor CloudSuite Industrial ERP Expertise.

  • Progent's Juniper-authorized network engineers can help your company to plan and implement Juniper Firewall and VPN platforms, optimize and troubleshoot your network infrastructure, and upgrade efficiently from outdated equipment to current versions. Progent's Junos OS engineers can provide expertise with Juniper's premier network operating system to help you to simplify the administration and strengthen the security of your Juniper VPN devices and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system products and can assist you maintain environments that incorporate a combination of Juniper's OS platforms.

  • ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your IT system running efficiently by tracking the health of critical computers that power your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT staff and your Progent engineering consultant so all looming issues can be resolved before they have a chance to impact productivity. Read about the entire ProSight portfolio of affordable outsourced network management services for small and medium-size businesses.

  • Progentís Wireless Site Survey helps you to plan and implement a WiFi network adapted to your facilities, offering your business a wireless solution that delivers the coverage, speed, load-handling capability, Quality of Service, data protection, and hand-off ability your company requires. Progent's predictive Wi-Fi design services can be performed remotely and make use of advanced RF simulation and analysis tools to plan an efficient wireless network. Progentís on-premises wireless survey includes onsite inspection, RF and data protection assessment of your existing wireless network, analysis of your site's layout, testing for radio frequency contention, RF propagation modeling, identification of optimum placement for client-specified Wi-Fi Access Points. Placement and configuration services for Wi-Fi access points include Cisco Aironet wireless access point consulting, Cisco Small Business Wi-Fi APs consulting, Cisco Catalyst 9100 family Wireless APs system design, Meraki Wi-Fi access point integration and consulting services, and Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration.

  • Windows Server Essentials is an affordable, versatile operating system that allows small businesses to make the move from the older stand-alone in-house datacenter to the contemporary hybrid networking model that combines local and cloud-hosted software and infrastructure. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consulting experts can provide cost-effective remote consulting and technical support for Windows Server 2012 R2 Essentials. Progent can assist you to assess the possible business advantages of migrating to WS 2012 R2 and implementing a hybrid local/cloud design for your computing environment. Progent can provide comprehensive project management support so you can plan and execute a smooth move to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent also offers as-needed consulting, technical support, and customized training. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Azure planning and integration support.)

  • Progent's Android smartphone integration consulting have extensive experience delivering online and onsite support for businesses of all sizes who need to integrate Android phones into their IT networks so that mobile clients can work together from virtually anywhere. Progent offers the range of know-how to solve network problems that span numerous vendors and that entail a mix of older and up-to-date technology. Progent provides cost-effective remote technical support to help you with any facet of designing, deploying, managing and troubleshooting your BYOD solution. Progent can provide as-needed support to assist you to resolve particularly challenging IT issues, or Progent can provide outsourced or co-sourced project management services to ensure that you complete strategic IT projects on time and within budget. Progent can help with on-premises, cloud-centric, or hybrid networks and offers expertise with all major operating systems, apps, management utilities and network infrastructure. Progent also offers customized group or individual classes to help you manage and use Android phones and tablets to maximize their business value.

    More Facts

If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you are in need of technical support, information technology outsourcing, or advanced expertise from a certified Progent consultant, call 831-600-4300 or visit Contact Progent.

An index of content::

  • 24 Hour Exchange Server 2010 Upgrade Engineers Specialists Exchange Server 2010 Upgrade
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  • 24x7 Private Cloud Services Professional
    Virtual Server Private Cloud Hosting Specialists

    Progentís private cloud hosting service enables small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant hardware with offsite data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup replication and restore. You can use Progentís private cloud hosting service to avoid major investments in the purchase, maintenance, and operation of computer equipment and facilities while achieving world-class levels of network availability and security.

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  • Help and Support SCOM 2012 Infrastructure Monitoring
    Engineer Datacenter Monitoring

    Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, optimizing and troubleshooting SCOM solutions and can provide companies of all sizes expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent can also help you to install and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or on-premises technical support to help you to fix critical issues detected by SCOM 2012.

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    Progent's Private Cloud Hosting service provides comprehensive hosting of a small organization's production servers in an environment that delivers the highest level of availability and scalability and is also easy to transfer to any data center. Progent's Private Cloud Hosting and Management services are based on mature virtualization techniques that enable small and midsize businesses with mixed- platform environments to save significantly on the costs of capital investments, system support, and network administration while achieving world-class reliability and an unmatched degree of vendor independence.

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    Specialist Windows 2012 R2 Clustering

    Progent's Microsoft-certified failover clustering experts can help you to assess the benefits of adopting Windows Server 2012 failover clustering technology to build a powerful high-availability/disaster recovery strategy, help your organization to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for failover clusters that include physical servers or virtual machines, and show you how to centralize the management of failover clusters.

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  • 24/7 MS SQL Compliance Auditor
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    SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the rapid development of cutting-edge enterprise-class programs that can provide your business a significant competitive advantage. SQL Server features built-in support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft technology, assures you success in planning, installing and administering Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET environment.

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  • Citrix XenApp Datacenter Network Engineer
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    Progent's Citrix experts can assist you to design, deploy, administer, and support a virtual Windows application delivery solution based on XenApp. Progent's Cisco CCIE network consultants can help you optimize your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support experts can help you to manage and support a remote datacenter that offers high availability, advanced protection, and fast recovery.

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  • Microsoft Project Server Scheduling Consultancy
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    Progent's Microsoft-certified engineers can provide in-depth expertise in implementing, operating and debugging any edition of Project Server and can deliver a broad range of cost-effective online support services following industry best practices to help organizations of any size to receive all the benefits of this leading platform. Consulting support available from Progent include system design, installation and upgrades, setting up secure collaboration among local and remote or mobile users, network optimization, and specialized webinar training.

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    Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 and on-premises Exchange systems. This allows you to have specific mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist you with any facet of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you through challenging technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Office 365 initiative is carried out on time and on budget.

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  • Juniper Junos Management Security Consultant
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    Progent's Juniper Networks-authorized network engineer can assist your company to design and implement Juniper Firewall/VPN platforms, optimize and troubleshoot your network infrastructure, and migrate smoothly from outdated equipment to the latest versions. Progent's Junos OS consultants can provide expertise with Juniper's premier network control software to enable you to streamline the administration and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help you manage environments that incorporate a mix of Juniper's software platforms.

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  • Consulting Companies Cisco VoIP
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    Progent can help you to deploy Cisco's networking technology to create a robust basis for your local, cloud-centric, or hybrid data center and streamline operations in key areas such as compute and storage utilization, security and compliance, versatility, availability, and disaster recovery.

  • Expert Microsoft Certified Windows Server 2012 R2 Hyper-V Troubleshooting Windows Server 2012R2 Virtual Fibre Channel Network Engineer
  • Hybrid Exchange Online and Exchange on-premises Technical Support Office 365 hybrid solutions for Exchange IT Consultants
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    Progent can assist your business in any and all phases of your migration to Exchange Server 2016 such as designing high availability system topology for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines, mailbox databases and log files; configuring HLB for high-availability client access services; planning, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent's Support for IT Service Firms lets you take advantage of Progent's information technology engineers while retaining your own brand as a transparent arm of your network services staff.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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  • SCCM Primary Site Support and Integration
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    Configuration Manager automates software deployment across multiple sites, streamlines security and compliance settings control, inventories network assets, guards against company data leakage, performs health reporting, allows safe self service, and offers a common point of control for managing multi-operating system ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration experts can assist businesses of any size with any aspect of designing, installing, operating and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid environments.

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    Citrix offers a powerful family of products that deliver enterprise-level manageability, expandability, and responsiveness for server virtualization and for server-based delivery of virtual Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed XenServer and Citrix Essentials. Progent's Citrix-certified consultants can assist your company to assess the strategic benefits of Citrix virtualization products and show you how to plan, test, deploy, optimize, and support Citrix solutions.

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    The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your company's ability to block ransomware or recover rapidly after a ransomware attack. Progent will work with you personally to gather information about your existing antivirus tools and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective AV and backup system that minimizes your vulnerability to a ransomware attack and aligns with your company's requirements.

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    Progent offers live remote training for a range of client applications and environments including Office and Office 365 Excel, Word, Access and Project plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote training provides the advantages of conventional in-person seminars, such as immediate interaction between clients and trainers, but avoids the expenses of transportation and the challenge of attempting to synchronize the availability of multiple trainees. Offered to individuals or classes of any size, Progent's live online training permits the teacher to conduct the seminar from a remote facility and the students can be spread throughout a campus or across the country. Virtual learning deploys powerful teaching mechanisms like virtual white boards, electronic hand-raising, and collaborative applications. Classes can be brief and personalized to specific topics or longer in time and broader in coverage.

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    Progent's Cisco-certified Wi-Fi networking experts can provide remote and on-premises consulting and support services to help you to design, install, manage, tune, and repair Wi-Fi deployments that incorporate Cisco's Meraki APs. Progent can also help your organization to design and deploy hybrid networks that combine on-premises and cloud-based services and that provide seamless connectivity, advanced security, unified management, and dependable operation for all your wired and wireless devices.

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    Microsoft Windows Server 2012 R2 Hyper-V advances the power of virtualization in key areas such as secure multitenancy, agile infrastructure, cloud support, expandability and performance, and fault tolerance. Progent's Microsoft-certified consultants can assist your company to take advantage of Hyper-V to install and manage virtual servers to reduce IT costs and improve availability.

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    Progent provides customers access to consultants who have earned some of the computer industry's most prestigious certifications. Progent thinks that customers have the right to know that their IT service professionals have accredited testing plus broad practical field experience so that Progent's customers can use Progent's service with trust. Often, vendor credentials like the Cisco Certified Internetwork Experts brings privileges for substantially superior vendor support than is offered to non-certified service providers, enabling Progent to deliver clients a higher class of IT support. In addition, major credentials such as CISM or CISSP for IT security can aid corporate customers to show compliance with regulatory requirements by engaging the assistance of accredited IT experts.

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    Progent's management team includes seasoned veterans with decades of experience delivering network consulting services, technical support, and strategic information system planning to organizations ranging in size from startups to Fortune 500 companies. Great support requires great people, and Progent stands out by having assembled a management staff that can provide customers with the top service value in the industry.

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  • VMware Workspace ONE System Engineers
    Computer Consultation SCCM

    Progent's Microsoft-certified engineers can help your company to automate desktop PC update and patch deployment by delivering expertise with administration platforms such as Microsoft System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services.

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  • Remote Technical Support Dynamics GP Software
    Dynamics GP/Great Plains Consulting

    Progentís Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP. Dynamics GP/Great Plains is an accounting and business analysis platform based, like all Microsoft accounting solutions, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP provides an affordable solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and configure, and with its modular design you are able to license only the capability you currently require, with the ability to expand users and enlarge capabilities when necessary. Progentís Microsoft Dynamics GP support engineers can show you how to install, configure and administer the latest version of Dynamics GP or upgrade efficiently from an earlier version.

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    Microsoft allows you to create transparent hybrid environments that integrate Office 365 and on-premises Exchange deployments. This permits you to have some mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you through challenging technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is successfully completed on time and within budget.

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    Progent uses an enterprise-class support reporting system that records and formats complete documentation for all billed services. Unlike many freelance consultants or small support organizations who offer scant documentation or specifics of services performed, each service delivered by Progent is tracked by full documentation. Each Progent consultant has access to the service reports transmitted by each consultant to every customer. The practice of documenting and organizing service activity allows more efficient support and avoids a variety of typical problems such as when a support customer is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.

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    Cisco's Meraki family of access and distribution switches are intended for environments that go from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide affordable online consulting expertise to help you to design and deploy a productive network architecture based on Meraki switches, streamline network administration with Meraki's cloud-centric management tools, define policies to ensure compliance, create and test a disaster preparedness strategy, and troubleshoot issues associated with any aspect of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a cohesive networking solution.

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    The CISA credential is an important qualification that signifies expertise in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation has consultants pass a comprehensive test given by the ISACA international professional association. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional trained to help businesses in the areas of information systems audit services, information technology enforcement, network assets and infrastructure lifecycle, IT support, safeguarding of information assets, and business continuity preparedness.

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    For small organizations considering Progent's network support outsourcing, consulting, or technical support offerings, call 800-993-9400 or send email to information@progent.com.

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    Progentís IT outsourcing services offer economical computer support for mid-size businesses. Whether it involves designing network architecture, creating an in-house Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or creating a web-based business solution, outsourcing your network engineering services can smooth out costs and eliminate uncertainties, permitting IT service expenses to grow in a more moderate and manageable manner than is possible by assembling a bulky, all-purpose in-house IT organization. Progentís Outsourcing White Paper and flyers show how Progent can enable you to build a protected and robust system architecture for your vital Windows-powered business software such as Windows Server 2008, Exchange Server, and SQL Server 2008.

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    Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most popular business applications. Progent's Apple-certified Mac experts can help you configure Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows computers so that Mac users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with co-workers who use Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can provide service for environments that mix Apple Macintosh with Windows computers with extensive resource sharing, or networks which intentionally limit sharing between Apple Mac and Windows systems.

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    Progent's Standard Help Desk Services offer a comprehensive service desk solution that manages all facets of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Support services are offered at a significant discount from Progent's regular desktop support rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle challenging problems.

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    Expert Microsoft Certified Exchange 2013 OWA Onsite Technical Support

    Exchange 2013 includes major enhancements to the capabilities of Microsoft Exchange 2010 and delivers powerful new features as well as a revamped architecture. These enhancements affect vital areas such as manageability, availability, security and compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the possible business benefits of migrating to Microsoft Exchange 2013, design a cost-effective test and deployment strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote support and management services for Exchange 2013.

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    Windows Server 2008 represents an important advance in making information systems more protected and available, easier to virtualize and administer, higher performing, and able to provide an improved environment for web hosting and development. Progent can help your business benefit fully from the enhancements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, troubleshooting, education, staffing, network monitoring, and security services.

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    NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for the legal profession. Progent can provide remote access to NetDocuments consultants to assist your law firm to design, deploy, administer, optimize, or troubleshoot a document management system (DMS) environment powered by NetDocs.

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