Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel
Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
Progent locations in Santa Cruz-Monterey Bay Area
Progent's experts can deliver a wide assortment of consulting and technical support help for information systems powered by any mix of Microsoft, Cisco, Apple macOS and OS X, and Linux/UNIX technologies. Services available to small and mid-size companies in the Monterey vicinity by Progent's team of Microsoft consulting professionals include:
- Progent's design services for zero-downtime networks offer access to Microsoft and Cisco-certified consulting professionals who will show you how to create a robust computing environment that includes essential technologies and procedures for line-of-business applications. Progent’s engineering experts can help you to implement a system infrastructure with features that include failover Internet connections, network load balancing, zero-downtime data centers, cloud backup and restore, fault tolerant interoffice connections, and high-reliability multi-site networks. Progent can also provide workplace recovery preparedness consultants to help you design, validate, and document a disaster recovery process founded on best practices.
- VMware's NSX network virtualization platform allows you to create entire networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high level of automation regardless of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also permits transparent testing for site recovery, updates and patches and can produce reports to verify full service recovery, validate SLAs and demonstrate compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can quickly recover the entire virtualized network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist your organization to plan, deploy, test and maintain a disaster recovery solution powered by VMware SRM and VMware NSX.
- Progent's Technical Response Center (TRC) is dedicated to delivering the best level of online IT support services possible for urgent and standard problems. For emergency problems that affect multiple users, key people, or a line-of-business application, the TRC will engage within an hour. For non-critical issues, the TRC is committed to address your issue in two hours or less. In all cases, your trouble ticket will be generated promptly and correctly, you will be sent an acknowledgement from the ticketing system, and the TRC will contact you on each corrected problem to make sure you are satisfied with the resolution and willing to close the trouble ticket. Learn more about Progent's Technical Response Center Customer Commitment.
- Progent has been delivering SharePoint support since the initial product was released. Progent's SharePoint Server 2013 consultants can help you to maintain your current SharePoint environment or migrate a modern on-prem version of SharePoint or to SharePoint Online for a cloud-based or hybrid configuration. For more information on migrating, refer to SharePoint Server 2019 upgrade services.
- Microsoft 365 offers rudimentary archiving but does not have native support for crucial data protection capabilities such as Exchange Online backups or long-term point-in-time data recovery for OneDrive or SharePoint. Hornetsecurity's 365 Total Backup (formerly called Altaro Office 365 Backup), delivers a full-featured platform for automatic backup and rapid restoration of all your company's Microsoft 365 mail, Teams Chats, SharePoint documents, OneDrive for Business files, and the contents of Windows-powered endpoints. Progent is an authorized Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services (DPS) 365 Total Backup to provide comprehensive management services for Hornetsecurity's 365 Total Backup product. ProSight DPS 365 Total Backup delivers a low-cost backup-as-a-service (BaaS) alternative that defends Microsoft 365 subscribers against data loss caused by human or software error, malevolent deletion, and malware assaults like ransomware. For details, see ProSight Data Protection Services 365 Total Backup solutions for Microsoft 365.
- Microsoft's virtual desktop technologies lower the work required for network managers to deploy applications so that they are consistent across an entire workforce, provide the power to control access to business information, and enable fast installation of new or updated desktops. In Microsoft Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure that powers RDS simplifies desktop connectivity, improves performance, tightens data security, unifies management, and offers a nearly transparent client environment. Progent's desktop virtualization engineers can help you to assess the business advantages of Microsoft's virtual desktop solutions, configure pilot and on-line environments, improve your network infrastructure to accommodate virtual clients effectively, assess and remediate security issues, and train your network administrators to follow best practices to gain maximum payback from desktop virtualization.
- Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks firewalls to provide a modern security solution that spans your data center and cloud assets and protects all users at any location with any device. To learn more, visit Progent's Palo Alto Networks PA-Series firewall planning and integration services.
- Progent can help small and mid-size organizations to implement efficient endpoint management solutions for maintaining endpoints used by telecommuters. For details about how Progent can help you to manage and monitor the endpoints of your teleworkers, go to consulting expertise for managing the endpoints of your at-home workforce.
- Cisco's Catalyst line of wireless controllers simplify the management of wireless LANs by unifying the provisioning and control of Wi-Fi APs, optimizing wireless throughput by limiting the impact of RF congestion, improving Wi-Fi availability with fast auto-failover, and strengthening data security by detecting threats and filtering network traffic based on user type and locale. Progent can assist you to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi environment or carry out an efficient migration to Cisco's modern Wi-Fi controller solutions. For details, see Catalyst wireless controller consulting services.
- Progent can provide the support of Microsoft-certified SQL Server 2012 consultants as well as seasoned database application developers, DBAs, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and certified data security professionals to help you to maintain Microsoft SQL Server 2012. Progent can also provide SQL Server 2016 upgrade support or Microsoft SQL Server 2019 migration consulting to help you move to a more current release of Microsoft SQL Server.
- Progent's Microsoft System Center consulting experts have more than a decade of background deploying, supporting and fixing the core components that make up System Center and can assist your organization to design, install, support, and repair your Microsoft System Center 2012 R2 solution to optimize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent also offers System Center 2016 migration planning and support to help you to move to a newer edition of Microsoft System Center. In addition, Progent can assist you to migrate to more current versions of System Center such as Microsoft System Center 2019 and System Center 2022.
More Facts
If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula
area
and you require computer assistance, IT outsourcing, or top-level services from a Microsoft or Cisco certified professional,
call 831-600-4300 or visit Contact Progent.