Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services


Progent's computer consulting for small companies in the Monterey neighborhood are focused on clients who require quick and affordable assistance for system reliability, security, efficiency, manageability, or repair. This short list of Progent's engineering support options and practice areas will provide an idea of how Progent can help you to increase the business value of your computer system.



  • Altaro VM Backup software offers small and mid-size organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud environments and also enables cost-effective backup to Microsoft Azure storage. Progent is an Altaro partner and offers a wide range of remote or onsite consulting services to help you to plan, deploy, manage and debug a modern backup and disaster recovery system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup technology. To find out more, visit Altaro VM Backup consulting.

  • Microsoft SharePoint 2016, designed for on-premises installations of the SharePoint content management platform, supports integration with Azure-hosted SharePoint Online and Microsoft 365 to allow hybrid environments that seamlessly unify local and cloud-based infrastructure and services. Additional improvements include rapid deployment with the new MinRole feature, increased scale, higher performance, stronger cybersecurity, advanced analytics with Power BI integration, and a modernized client interface for collaboration and sharing. Progent's Microsoft-certified SharePoint consultants can provide affordable online and on-premises consulting expertise, software development, and technical support services for businesses of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint. To learn more, see SharePoint Server 2016 migration and hybrid deployment consulting.

  • Progent can assist small and mid-size organizations to set up VoIP technology to provide their at-home workforce the benefit of seamless access to the company phone infrastructure. To learn about how Progent's experts can assist your at-home workers to deploy and debug VoIP platforms, go to VoIP expertise for telecommuters.

  • Progent can provide affordable access to an Oracle expert for Oracle DBA services or an Oracle software developer. Progent can assist your business to develop efficient solutions for key Oracle database administration activities including database tuning, backup/recovery strategies, and information security, or train your in-house staff to follow industry leading practices for streamlining various administration procedures. Progent can also offer the services of a PL/SQL programmer to assist your company to build, tune, troubleshoot, or migrate Oracle-based programs that can vary from business reports to database-powered web sites. Progent has skill using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can help you to optimize existing SQL programs by utilizing Oracle's SQL Tuning Advisor.

  • Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business benefits of migrating to SQL Server 2017 and can assist your organization to plan and carry out an efficient migration of your current SQL Server environment to any network model including local, cloud-based, or hybrid. Progent's SQL Server experts offer remote or onsite support services ranging from on-demand design assessment or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 project is successfully completed on time and within budget. To learn more, refer to SQL Server 2017 migration consulting.

  • Progent's Microsoft-certified Windows 8.1 consultants can provide a variety of technical services to help organizations of any size to support, manage, and troubleshoot environments that include workstations, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration assistance.

  • Progent can assist small and medium-size businesses to set up collaborative solutions like SharePoint and Microsoft Teams to permit their at-home workers to benefit from positive teamwork with fellow workers and other stakeholders. To find out about how Progent can help you to install and maintain collaboration applications for an at-home workforce, see collaborative technology consulting services for remote workers.

  • Progent can provide high-level online expertise for business continuity planning, validation, and training to assist your company to respond to potential disasters, minimize downtime for your essential network functions, avoid data loss, and comply with examiners' letters and business requirements. Progent's business continuity experts can team with your executive and network support group to provide business impact evaluation, identify interdependencies, specify human and physical resources required to operate your organization, prioritize crucial network services and define allowable restoration times, qualify colocation centers, set up secure offsite connectivity for key employees, plan notification systems and define duties for personnel, document a comprehensive recovery and test plan, and provide training for key people to execute the business continuity plan. Progent's Windows Server 2019 failover cluster experts and Windows Server 2016 disaster recovery/business continuity experts can assist you to create an affordable disaster recovery solution for hybrid cloud deployments utilizing failover cluster technology field-tested in Microsoft's Azure cloud.

  • Microsoft's virtual desktop solutions lower the effort needed for IT managers to deploy software programs so that they are consistent throughout an entire workforce, offer the power to manage rights to critical information, and enable quick deployment of new or upgraded workstations. With Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure behind Remote Desktop Services streamlines client connectivity, enhances performance, strengthens data security, unifies management, and provides a nearly seamless user experience. Progent's desktop virtualization consultants can help your company to evaluate the strategic advantages of Microsoft's desktop virtualization technologies, configure pilot and production deployments, improve your system infrastructure to accommodate virtual clients efficiently, assess and resolve security problems, and train your IT administrators to utilize best practices to achieve a fast ROI from client virtualization.

  • Internet Information Services (IIS), Which is provided with Windows Server and Windows desktop, is an advanced role for web site hosting and web software development. The latest versions offer improved protection, reliability, scalability, and troubleshooting while also delivering significant enhancements in automated management. Many familiar extensions to IIS have been integrated into newer releases such as the Request Filter Module (formerly called URL Scan), which can block potentially harmful HTTP requests from being processed by web applications. Progent's Internet Information Services experts can help you to deploy IIS and the latest extensions to IIS Manager such as the GUI for managing ASP.NET programs.

  • Progent can provide enterprise clients online or on-premises NetApp SAN consulting support for NetApp's entire line of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN storage solutions supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN deployments quickly and affordably based on leading practices.



    More Facts

If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you are looking for technical assistance, IT outsourcing, or high-level expertise from a Progent professional, call 831-600-4300 or visit Contact Progent.



An index of content::

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    Cisco's Catalyst Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and control of wireless APs, tuning Wi-Fi throughput by limiting the impact of radio frequency congestion, improving Wi-Fi availability with fast failover, and strengthening data security by detecting cyber threats and filtering network traffic based on user class and location. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern Wi-Fi controller solutions.

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    Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can broaden their reach, reduce their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and speed up your return on investment.

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    Progent's Microsoft-certified consultants have 20 years of experience planning, installing, and maintaining email systems for clients in the and throughout the United States. Progent provides affordable Microsoft Exchange Servers consulting support to make sure that your email system offers protection, high uptime, easy access for remote and wireless users, efficient management utilities, and productive integration with telephony. Progent offers consulting and support services for Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010, MS Exchange 2007, Exchange 2003, and MS Exchange 2000. Progent can also assist small or medium companies to upgrade to Microsoft Exchange 2016 or Exchange 2013 Server.

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    Progent offers three basic kinds of Helpdesk support including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco professionals gives your clients convenient access to a dependable technical resource with years of experience providing phone support and online repair for IT systems powered by Microsoft technology. Progent's concentration is on giving the support Help Desk a positive reputation as a solid contributor to company performance. Progent's target is to resolve and not merely record problems.

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    Progentís IT outsourcing packages provide affordable network consulting for small businesses. Whether it includes designing network infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or building an on-line eCommerce application, outsourcing your IT technical services can contain costs and eliminate uncertainties, allowing IT service budgets to increase in a more moderate and controlled fashion than is possible by assembling a large, all-purpose internal IT organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to build a secure and robust system foundation for your critical business software powered by Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.

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    Progent can help your it team to design and administer cost-effective environments that support Windows and Linux systems and apps in both cloud-only solutions or in hybrid topologies that utilize local resources along with cloud services. To help you to incorporate public cloud services with physical datacenters, Progent offers a variety of public cloud migration support services such as Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of experience providing high-level consulting expertise online, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.

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    Progent's expert consultants can help you define and implement an efficient in-place Exchange Server 2003 migration strategy that minimizes productivity downtime, reduces ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-site migrations, Progent has the knowledge and experience to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting services include assistance with the configuration of third-party add-ons to Exchange Server 2003 that are best aligned to your business goals.

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    Progentís Microsoft certified professionals provide small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can secure your IT network from attack by outside and inside threats. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these products to uncover many attacks that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through experienced design and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft consultants can assist you to configure Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront TMG.

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    ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates your backup activities and enables fast recovery of critical data, applications and VMs that have become lost or corrupted due to component breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery specialists can provide world-class support to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your critical data.

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    Progentís Co-managed Help Desk service makes it possible for your business to share the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progentís Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the leading shared PSA tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.

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    Progent's certified Microsoft Windows 2000 consultants can help you optimize the capability of your existing Windows 2000 Servers and can simplify network management, provide technical support and repair, and strengthen security. Progent can also show you how to create, justify, and implement a strategy to migrate from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in setting up test installations to eliminate the technical risk associated with moving to Windows 2003 Server by identifying potential hardware and software compatibility problems.

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    Progent can provide affordable online support to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design and review, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security.

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    Progent's Microsoft-certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create test systems and migration strategies, optimize your network infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, train your IT support team, develop an enterprise-wide security strategy, automate network administration, assist with creating applications, and generate and validate a DR/BC plan.

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    If you are developing Linux-based software in an environment that includes MS Windows-based processors, PCs, and office applications, Progent offers comprehensive IT outsourcing that frees you to concentrate on your field of strategic expertise without the constant hassle of managing your business network. Through the use of automated network monitoring and by providing online and on-site support as your company needs it, Progent represents an affordable alternative for supporting an IT system that features high dependability, protection, and efficiency. Progent's Linux developer assistance services include comprehensive network support outsourcing, virtual infrastructure, remote and in-person service and repair, 24x7 monitoring, and Help Desk services.

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  • Exchange 2000 Server Upgrade Support and Integration
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    Progent is among the most expert information technology support firms for creating email and messaging systems based on Exchange 2000. Progent specializes in helping small companies derive the full benefits of Exchange Server 2000 under typical situations such as updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 support.

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    Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager and in addition have quick access to Progentís Microsoft and Cisco Premier IT consulting experts. With Progent's affordably priced network service programs, small organizations can choose a basic Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer small business networks enterprise-class availability, protection, and productivity.

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  • Microsoft SUS Services
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    Microsoft WSUS allows IT managers to deploy and monitor the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Software Update Services, network support personnel can fully and effortlessly manage the installation of patches that are published through Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring client's computers, establishing the Group Policy settings, and making sure your Microsoft SUS GPO is linked to an Active Directory container appropriate for your system environment.

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    Virtual Server Consulting Services

    Server proliferation wreaks havoc on network budgets and administrative resources. Server consolidation via a virtual infrastructure offers lower TCO of servers and quicker ROI, more leveraged use of physical computers, streamlined operations, enhanced network availability, and easier manageability. Common usage scenarios for virtual machines are hardware consolidation, low-cost platforms for mission-critical legacy software running on obsolete operating systems, and inexpensive isolation of program development or evaluation environments from production systems.

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    Progent can help small businesses to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce equipment expense. Microsoft Azure includes a wealth of public cloud services and Progent can help you to understand the benefits and limitations of different cloud computing models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure you avoid the common mistakes small companies make when moving to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN tunnels and to integrate iPhones and iPads and Google Android smartphones and tablets.

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  • Microsoft Office XP Small Business Specialist
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    Progentís IT outsourcing services offer budget-friendly computer consulting for small organizations. Whether it includes designing network architecture, setting up an internal Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or building a web-based eCommerce application, outsourcing your IT technical services can reduce costs and minimize uncertainties, permitting IT service expenses to increase in a more linear and manageable manner than is possible by assembling a large, all-purpose in-house network support staff. Progentís Outsourcing White Paper and flyers tell you how Progent can help you build a protected and highly available system architecture for your vital applications based on Windows including Office XP, Microsoft Office 2003, and Office 2000.

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