Monterey County
Monterey, Pacific Grove, Carmel:
Network Consultant Professionals
IT Services and Expertise
Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel
Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
| City | Address | Phone | Link |
| Monterey | 419 Webster Street Monterey, CA 93940 United States |
(831) 824-2134 | Monterey Network Support Services |
| Salinas | 1615 Bunker Hill Way Salinas, CA 93906 United States |
(831) 400-1300 | Salinas Network Support Services |
| Santa Cruz | 101 Cooper St, #4526 Santa Cruz, CA 95060 United States |
(831) 600-4300 | Santa Cruz Network Support Services |
Progent's certified professionals knows how to deliver a wide selection of engineering and technical support help for IT networks powered by any combination of Windows, Cisco, Apple Mac, or Linux/UNIX platforms. Services available to small and mid-size organizations in the Monterey area by Progent's team of Microsoft and Cisco certified engineering experts include:
- Successful integration of Cisco's wireless IP phones typically demands that you set up and fine tune many key pieces of your wireless environment including access points, routers, Cisco wireless LAN controllers, and management software. Progent's wireless VoIP phone configuration consultants can provide online and on-premises support to help you create and administer a Cisco wireless VoIP phone solution by delivering services that can range from troubleshooting the set up of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.
- Microsoft Teams is the replacement for Skype for Business Online as Microsoft's premier cloud service for group communications and cooperation. Progent's Microsoft Teams and Teams Premium consultants can help your organization to plan a migration to Teams from Skype for Business and configure, manage, and troubleshoot a cloud-based or mixed implementation of Microsoft Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
- VMware's NSX network virtualization technology allows you to build complete logical networks in software. NSX permits virtual networks to be deployed instantly and managed with a high level of automation regardless of the hardware used by the underlying IP network. VMware Site Recovery Manager allows automated disaster recovery, application mobility, and transparent site relocation, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for disaster recovery, updates and patches and can produce audit reports to verify full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can rapidly recover the complete virtualized network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help you to plan, configure, test and administer a DR system based on VMware Site Recovery Manager and VMware NSX.
- Progent has supported Microsoft Dynamics GP and Great Plains software for nearly two decades and Progent has provided system integration, software development, training, and troubleshooting services since the platform's original release. Progent offers high-level support for upgrading legacy Dynamics GP ERP systems. Progent can assist you to design, pilot, and carry out a cost-effective migration from a an outdated release of GP to the newest edition of Microsoft Dynamics GP. Find out about Progent's Dynamics GP migration and integration consulting.
- Progent offers online access to an Oracle certified consultant for Oracle database administration services or an Oracle software developer. Progent can assist your business to develop effective solutions for key Oracle DBA activities such as database tuning, backup and restore strategies, and information protection, or train your in-house staff to use industry best practices for simplifying major management procedures. Progent can in addition offer the services of a PL/SQL programmer to assist your company to design, tune, enhance, or port Oracle-based programs that can vary from forms to database-powered web sites. Progent has experience using Oracle SQL Developer, SQL *Plus, and JDeveloper and can also help you to tune current SQL code using Oracle's SQL Tuning Advisor and SQL Access Advisor.
- Progent can give your organization affordable online access to MS Exchange 2019 Server hybrid cloud integration experts, MS Exchange 2016 migration support, Microsoft-certified Exchange Server 2013 integration consultants, Exchange Server 2010 experts and Exchange 2007 Server experts to design a fault-tolerant email system that provides secure email connectivity throughout your organization. For mobile workers with handheld devices, Progent offers Apple iOS and Android tablet and smart phone integration support and RIM Blackberry administration consulting.
- ProSight Enhanced Security Protection services offer economical in-depth protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device management, and web filtering via leading-edge technologies packaged within one agent managed from a unified console. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP deployment that meets your company's specific needs and that helps you achieve and demonstrate compliance with government and industry data protection standards. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent's consultants can also assist your company to install and test a backup and restore solution like ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware. Read more about Progent's
ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering. - Progent's certified MS Exchange Server 2016 experts and Exchange 2013 consultants can deliver low-cost remote and on-premises services to assist your organization to manage your existing system or upgrade to a current release of Exchange by providing Microsoft Exchange 2019 migration expertise or MS Exchange Online integration services.
- Progent's Duo authentication managed services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Android, and other personal devices. Using Duo 2FA, when you log into a secured application and enter your password you are requested to confirm who you are via a unit that only you possess and that uses a separate network channel. A broad selection of out-of-band devices can be utilized for this second means of authentication including an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You can register several verification devices. To find out more about ProSight Duo two-factor identity authentication services, visit ProSight Duo MFA two-factor authentication services for access security.
More Facts
If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you require technical help, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified engineer, call 831-600-4300 or visit Contact Progent.
An index of content::
Professional UNIX, Windows
Windows and Solaris Support and Integration
If your company is producing UNIX or Linux software on a network that includes Windows-based processors, desktops, and office applications, Progent can provide comprehensive IT outsourcing that allows you to focus on your area of high-value know-how without the continual hassle of managing your business network. Through the use of smart server monitoring and by delivering remote and in-person support as your business needs it, Progent represents an economical alternative for maintaining an IT network that features high dependability, security, and performance. Progent's developer support offerings include comprehensive it outsourcing, virtual server infrastructure, remote and on-premises support and troubleshooting, 24x7 monitoring services, and Contact Center services.
24 Hour Nexus Switch FabricPath Support and Help
Nexus 9000 Switch Setup and Support
Cisco Nexus series switches are intended to deliver the throughput, scale, resilience, cloud readiness, capacity, security and ease of management needed to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts are available to provide remote and onsite support expertise to help your business to create an efficient switch topology, build pilot environments to confirm your switching solution, install and configure Nexus switches, create and enforce appropriate policies, perform security and compliance tests, set up proactive monitoring, fully utilize resources through virtualization technologies, troubleshoot switching and routing issues, maximize system performance, plan for expected growth, and take advantage of the advanced high-availability (HA) features available for Cisco's Nexus switches. Progent can also help your business to migrate efficiently from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.
Remote Network Support Specialist
Best Remote Technical Support Onsite Support
For mid-size businesses looking for IT consulting services, Progent can deliver an array of options including local help, on-line support, off-site Call Center, 24x7 support with automatic network monitoring, temporary staff augmentation, site relocation services, application development, and professional consulting. For midsize companies in California or other regions covered by Progent's onsite consultants, Progent offers expert on-premises support for fixing technical problems quickly and affordably.
Endpoint Management Computer Consulting Company
Desktop Update Automation Network Consulting Services
Progent's network consultants can assist you to automate desktop update and patch management by providing expertise with administration tools that include Microsoft System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services.
Specialist Hornetsecurity 365 Total Backup
Altaro 365 Total Backup Consulting Services
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.
ProSight Reporting Ticketing Computer Consulting
Integration ProSight Reporting Infrastructure Monitoring
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Remote Consulting Work from Home Data Protection
At Home Employees Data Protection Consultant Services
Progent can assist small and medium-size organization to plan, deploy, validate and maintain backup systems required for work-from-home employees.
Navision and Dynamics NAV Consultant
Dynamics NAV Help and Support
Progent offers online and on-premises deployment, migration, application development, training for Dynamics Business Central/Navision.
24/7/365 Computer Consultants MRTG
Nagios Support
Nagios and MRTG are powerful, license-free monitoring utilities that operate on the Linux OS and can be deployed to analyze UNIX/Linux networks, Microsoft Windows networks, or mixed-platform situations where Linux and MS Windows coexist. The Nagios monitor lets network managers to monitor network services including SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher allows you to track the bandwidth through SNMP-enabled network appliances including servers, routers, and switches. Progent's network integration engineers can help you utilize both these utilities to streamline and repair your network.
ProSight IT asset documentation management Specialist
Professional ProSight password management system
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By updating and organizing your network documentation, you can save up to half of the time wasted trying to find vital information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require when you need it.
Help Desk Sharing Consultant Services
Setup and Support Shared Service Desk
Progent's Co-managed Call Center service allows your business to split the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared professional services automation tool for handling end-user service requests, ticketing, ownership, status tracking, and metrics.
Jabber and Mac Remote Support Services
CCNP Expert Certified Jabber and Skype for Business Consulting Services
Progent's Cisco Jabber consultants offer online or on-premises support to help organizations of any size to plan, deploy, maintain, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth expertise for all the products, technologies and services that make up building an end-to-end Cisco Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP interfaces, Wi-Fi systems, cyber security, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a cohesive collaboration ecosystem.
.NET Android Developer
.NET Software Design
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development environment and can build or enhance .NET apps rapidly and at low cost.
Coding Microsoft T-SQL
Microsoft T-SQL Design Firms
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the rapid development of cutting-edge enterprise-class programs that can provide your company a significant competitive edge. Microsoft SQL Server 2000 provides core support for XML and the capability to communicate across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
Cisco Management Support Organizations
Cisco Certified CCIE Server Install
Progent can help your organization to utilize Cisco's infrastructure technology to build a robust basis for your onsite, cloud-centric, or hybrid-cloud data center and improve operations in vital areas including hardware utilization, security and compliance, manageability, uptime, and recoverability.
wireless IP phone configuration Integration Support
wireless IP phone integration Online Support Services
Progent's wireless VoIP phone configuration consultants offer online and on-premises support to help your organization build and manage a Cisco Wi-Fi IP phone deployment by delivering services that range from debugging the configuration of an IP phone or AP to providing project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.
CRISC Risk Evaluation Onsite Technical Support
Risk Response Network Consulting
Progent's disaster recovery support and business continuity professionals can help you create a disaster recovery plan to prepare for an IT network disaster. Progent can help you define a complete disaster recovery strategy that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized consultants can also help you build an affordable, zero-downtime network solution that addresses reliability issues involving a wide range of network technologies and procedures.
Engineers Email Virus Signature
Cloud-managed Email Security Consult
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide web-based management and world-class protection for your email traffic. The hybrid architecture of Progent's ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway device adds a further level of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.
Infor SyteLine CloudSuite Purchasing Management Consult
Infor SyteLine CloudSuite Account Receivable Professionals
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates more than 25 years of experience assisting manufacturing and distribution organizations to simplify complex supply chains and improve the efficiency of critical processes to bring products to market quickly and meet customer schedules dependably. Progent offers the skills of an ERP specialist with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or onsite services that can range from as-needed advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Microsoft 365 integration, training, and DBA services.
Ekahau Wi-Fi Troubleshooting Remote Support
24 Hour Ekahau Analyzer Wi-Fi Network Troubleshooting Support
Progent's Ekahau-certified Wi-Fi site design consultants can help your business to plan, deploy, enhance, manage and debug a Wi-Fi network adapted to your facilities. Progent offers remote or onsite support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF analysis, Ekahau Analyzer for debugging RF signal problems, and Ekahau Insights for tracking the health of multiple Wi-Fi sites.
Comprehensive Event Management Consulting
Microsoft Experts Comprehensive Event Management Remote Consulting
Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft certified network support professionals. With Progent's economically priced network support packages, mid-size businesses can select a basic co-sourcing service program based on Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to offer small and midsize business networks enterprise-class reliability, security and performance.
Remote Workforce Endpoint Management IT Consultant
Online Support At Home Employees Endpoint Management
Progent can help small and mid-size businesses to install unified endpoint management solutions for maintaining endpoint devices used by telecommuters.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Placement Online Troubleshooting
IT Consultant Catalyst Wi-Fi 6 and Wi-Fi 6E AP Layout
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants can provide affordable online and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Windows Mobile 7 Consultant Services
Activesync Specialist
Progent's professionals offer expertise in multiple technologies related to mobile connectivity such as system architecture, wireless data synchronization, wireless protection, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile software programming. Progent's Microsoft certified experts can save your company time and money by using their wireless expertise to show you how to choose and integrate wireless access solutions that fit the needs of your company. Progent can also optimize your network infrastructure so that wireless data devices work more reliably.
Biggest On-site Technical Support Firepower Services
Top Quality Cisco Firewall integration Technical Consultant
Progent's Cisco-Premier technology consultants provide experienced PIX Firewall consulting services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector threat security, and safe connectivity services. Extending from small, easy-to-install desktop devices for small businesses and home offices to modular gigabit products, Cisco PIX firewalls offer a sensible level of protection, speed and availability for business environments of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including powerful application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive management tools. Progent's Cisco experts can show you how to select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Dynamics GP Enterprise Reporting Coding
MCSE Expert Certified Dynamics GP SSAS Consultant Services
Microsoft Dynamics GP/Great Plains accounting includes analytics and reporting capabilities that allow you to track all business processes, sales and expenses, and sales trends with integrated drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting support expertise can help you design reports that let you analyze your business more completely, turning uncooked data into valuable management information. Progent can enhance your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to deliver specialized business application development and eCommerce applications that integrate seamlessly with Microsoft Dynamics GP/Great Plains.
Microsoft Operations Manager On-site Support
MOM 2007 Integration Support
Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, optimizing and troubleshooting SCOM environments and can provide companies of any size advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can deliver fast online or onsite technical support to assist you to fix serious issues detected by System Center 2012 Operations Manager.
Co-managed Help Desk Configuration
Extended Help Desk Support
Progent provides three essential kinds of Contact Center services : Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft professionals gives your customers easy access to a dependable support group with years of experience providing phone support and online repair for networks based on Microsoft products. Progent's concentration is on earning the support Helpdesk a positive reputation as a solid contributor to company productivity. Progent's target is to fix and not merely report problems.
Antivirus Support Services
Anti-Virus Technology Consulting
E-Mail Guard by Postini offers constantly updated spam and virus filtering, data filtering, and security from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and support firm. If your business is too small to purchase for a standard Postini license, you can still get access to Postini's Perimeter Management services through Progent's E-Mail Guard spam filtering and virus defense aggregation program. Progent's expert email protection professionals can show you how to create an email security plan that includes antispam and virus defense technologies and policies.
Hornetsecurity Altaro VM Backup and VMware Technology Consulting Services
Hornetsecurity Altaro VM Backup and vCenter Online Support Services
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud architectures and also enables low-cost cloud backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises consulting services to assist you to design, install, manage and debug a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup.
Consultant Services Great Plains Migration
Consultant Services Dynamics GP Great Plains Accounting
Progent's Microsoft certified experts offer a variety of consulting services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting platform and business management solution based, like all Microsoft accounting tools, on the scalable and familiar foundation of Windows technology. Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting software in the Dynamics GP line, offers an affordable solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Dynamics GP/Great Plains is simple to install and configure, and with its modular approach you are able to license only the capability you currently require, with the ability to add clients and increase capabilities in the future. Progent's Microsoft Dynamics GP Software support engineers can show you how to install, configure and manage Dynamics GP 2010 and also older versions of Microsoft Dynamics GP.
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