Onsite Service Available in Morgan Hill, Gilroy

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Progent's information technology support services for small and mid-size companies in Morgan Hill are concentrated on clients who need quick and economical help for network reliability, security, productivity, manageability, or recovery. The following short selection of Progent's engineering support services and practice areas will give you a sense of the ways Progent can assist your company to increase the competitive value of your information network.



  • Progent is experienced in negotiating ransomware settlements with threat actors (TAs). Reaching an optimum settlement is a complex activity that calls for a mix of real-word experience, technical skills and business savvy. It also calls for close co-operation with the cyber-extortion target's IT staff and the cyber insurance provider, if there is one. Because the top priority of the ransomware target is operational continuity, it is critical to deploy recovery groups that operate efficiently, in parallel, and in close communication. Progent has the scope of IT skills and the depth of personnel to complement your IT support team and recover your network environment quickly and affordably. for more details, see ransomware settlement negotiation help.

  • Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor WiFi 6 and WiFi 6E access points, security gateways, and switches. UniFi devices installed throughout multiple sites with thousands of APs can be remotely configured and managed using free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent offers the expertise of veteran wireless professionals who can help your organization to determine the benefits of UniFi technology for your business and assist you to plan, install, administer, and maintain your UniFi ecosystem. For details, see Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration.

  • Progent's SonicWall firewall consultants can show you how to configure, manage, and update SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified cybersecurity experts can help you incorporate SonicWall firewalls into an end-to-end security plan and design security into your business processes. To learn more, refer to SonicWall firewall integration consulting services.

  • Microsoft Exchange 2013 includes significant enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers important new features as well as a redesigned structure. These enhancements favorably impact vital areas such as manageability, high availability (HA), security, operational costs, collaboration, scalability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consultants can deliver online or on-premises support to help you administer, optimize and debug your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise, Exchange 2019 planning and deployment help, and Office 365 Exchange Online consulting to help you upgrade to a more current version of Exchange Server in a local, cloud-based, or hybrid deployment model.

  • Progent can help small and mid-size organizations to set up network security defense systems and provide mitigation services needed to support teleworkers. For information about Progent's cybersecurity defense consulting services for telecommuters, see network security protection services for an at-home workforce.

  • Internet Information Services, provided with Windows Server and Windows desktop, is a powerful server role for web site hosting and application programming. The new releases offer improved security, dependability, expandability, and troubleshooting while also incorporating major enhancements in automated and remote administration. A variety of familiar extensions to IIS have been integrated into newer releases including the Request Filter Module (formerly known as URL Scan), which can prevent dangerous HTTP requests from being executed by web applications. Progent's Internet Information Services (IIS) experts can help you to configure IIS and the recent extensions to IIS Manager like the GUI for managing FastCGI programs.

  • Progent's Power BI consultants can assist your business to design, deploy, maintain, enhance or troubleshoot your Power BI solution. Progent can also help you to prep your target data for Power BI reports and dashboards. Progent can assist you implement and manage a local, cloud based, or hybrid environment for Power BI. For details, visit Progent's Power BI integration services.

  • Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises services to help you to design, install, manage and debug a modern backup and disaster recovery system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup technology. For more information, see Altaro VM Backup certified consultants.

  • Progent's ransomware forensics analysis services involve tracking and documenting the ransomware attack's progress throughout the compromised network from start to finish. Progent's ransomware forensics experts can capture the system state after a ransomware assault and perform a comprehensive forensics investigation without disrupting the processes associated with operational resumption and data recovery. You can use Progent's forensics documentation to block subsequent ransomware assaults, assist in the recovery of encrypted data, and comply with insurance and regulatory reporting requirements.

  • Progent has put together two ultra-affordable service bundles intended to allow small businesses to receive an objective security evaluation from a premier security consultant. With Progent's External Security Inventory Checkup, a security engineer administers a comprehensive examination of your IT infrastructure from outside your firewalled perimeter to determine potential weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Checkup, an engineer runs a system scan from a secure machine within your firewall to determine vulnerabilities to inside assaults. Both security inventory packages are configured and run from a secured external site.



    More Facts

If your small business is in Morgan Hill, Gilroy or anywhere in the Silicon Valley area and you need computer help, IT outsourcing, or top-level expertise from a certified Progent consultant, call 408-465-8400 or visit Contact Progent.



An index of content::

  • 24 Hour Exchange 2016 Mailbox Server IT Consultant Exchange 2016 Mailbox migration Network Consulting
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  • ASA Firewall with Firepower Network Engineer ASA and PIX Firewall Support Outsourcing

  • Professionals Managed IT Services
    Small Business Managed IT services Professionals

    Progent's ProSight portfolio of managed IT services are intended to provide organizations who have minimal internal IT support staffs with low-cost help from world-class management platforms and technical expertise. Benefits of the ProSight line of managed services include fixed network management expenses, automation of routine administrative tasks, continual absorption of the latest information technology, graceful migration from legacy systems to up-to-date solutions, improved fit between computer technology with strategic objectives, access to seasoned IT experts, and allowing management to concentrate on business issues rather than ever-changing computer technology.

  • ASA and PIX Specialist ASA Firewall with Firepower Technology Consulting
  • Active Directory Office 365 Support Services Azure AD Connect Specialists
  • After Hours FRx Report Integration Firm Application Developer Firms
  • After Hours Private Cloud Hosting for Virtual Data Centers Services ProSight Hosting for Virtual Servers Technology Professional
  • Aironet 600 Access Point Integration Aironet Outdoor APs Remote Consulting
  • Amazon EC2 VPN Development Amazon EC2 migration Development
  • Antivirus Support Services Antivirus Consultant

  • Biggest Enterprise hybrid cloud integration Consulting Services
    Cisco Expert Google Cloud hybrid integration Programmer

    Progent can help you to plan and manage cost-effective environments that can include Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid architectures that combine local resources as well as one or more cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of cloud integration support services such as Azure enterprise hybrid cloud design and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of experience delivering advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration projects quickly and affordably.

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  • Automated Desktop Inventory Technical Support Services Automated Desktop Inventory Technology Consulting
  • Award Winning Microsoft and Cisco Certified Expert Virtual Support Desk Costs Technical Support Consulting Services Co-managed Support Desk Costs
  • Biggest Consulting Services Microsoft Dynamics GP Microsoft Dynamics GP/Great Plains Specialist

  • South Dakota Repair
    Alabama IT Outsourcing

    Progent's Technical Response Center (TRC) provides affordable nationwide after-hours remote help for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer 24x7 phone help and online secure computer access to troubleshoot and repair technical problems rapidly and affordably.

  • Biggest Exchange Server 2013 IT Consulting Morgan Hill Morgan Hill Santa Clara County, United States Exchange Server 2013 Remote Technical Support
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  • BlackBerry BES Express Consultant Services BlackBerry BES Express Consultancy
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  • CCIE Certified Catalyst 4900 Switch Consultants Catalyst Switching IT Consultant
  • CRM Remote Troubleshooting Top Rated Microsoft Dynamics CRM Remote Support
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  • ransomware cleanup and restore Engineers
    ransomware removal and recovery Consulting Services

    Progent's proven ransomware recovery experts can assist your business to rebuild an IT network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.

  • Cloud-managed Email Security Engineers 24 Hour Email Predictive Sender Profiling Engineers

  • Support Services Duo Multi-factor Authentication
    Duo Zero Trust Cybersecurity Consulting

    Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation on iOS, Google Android, and other personal devices.

  • Colo Consultant 24 Hour Hosting Integration Support
  • Computer Consulting Exchange 2010 Planning Top Quality Exchange 2010 Upgrade On-site Technical Support
  • Computer Network Firms Morgan Hill Software Outsourcing Consultant Gilroy
  • Configuration Double-Take Backup and Restore DoubleTake Carbonite Software Engineer
  • Configuration ProSight Patch Management Automation ProSight Server and Desktop RMM Computer Consultants
  • Consult Mac Online Service Provider Mac
  • Consult ProSight Email Guard Spam and Virus Filtering Service Email Link Protection Consultant

  • Onsite Technical Support Solaris
    Solaris Configuration

    Progent's Solaris platform consulting experts offer small businesses and software developers help with managing and maintaining Sun Solaris environments that operate with Microsoft-powered technology. Progent can give your business contact with Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide array of expertise offers you an easy one-stop source to show you how to create and maintain a secure and robust cross-platform connectivity and communications infrastructure that allows Sun Solaris and Microsoft interoperability by combining Microsoft Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

  • Consultancy Services Gilroy Gilroy Consultancy Firms

  • Virtual Call Desk Economics Consulting Services
    Extended Helpdesk Costs Remote Troubleshooting

    Progent's Help Desk Call Center outsourcing and co-sourcing services help organizations to reduce costs, increase productivity, and adapt immediately to fast-changing economic circumstances.

  • Morgan Hill Outsourcing Services California, America
  • Consultancy Services Group Cisco Meraki Network Management Tools Troubleshoot DNA Center Management
  • Consultant Services Hyper-V 3.0 Shared Nothing Live Migration Microsoft Hyper-V 3.0 Server Virtualization Technology Professional
  • Consulting Remote Monitoring and Reporting 24/7 Microsoft Experts On-site Technical Support System Center Operations Manager
  • Consulting Services Meraki WiFi 6E AP 24 Hour Meraki MR53 Access Point Integration Services
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  • Designer Microsoft Access desktop Microsoft Access Consultant
  • Desktop Technology Small Business IT Outsourcing Group After Hours Microsoft Desktop Computer Systems Consulting
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  • Development Company Microsoft Azure AD configuration 24/7/365 Azure Resource Manager Consulting Services
  • DotNET Software Programming Xamarin Programming Companies
  • Duo MFA and Single Sign-on Consulting Services Identity Authentication Technical Consultant
  • Duo Zero Trust Security IT Consultants Zero Trust Cybersecurity Consulting
  • Dynamics GP 2015 Web Client Consultancy Dynamics GP 2015 Consultants
  • Dynamics GP Analysis Cubes for Excel Technology Professional Dynamics GP SSRS Consultants
  • Dynamics GP Great Plains Accounting IT Consultant Microsoft Dynamics GP ERP Consulting

  • Online Microsoft 365 Training Consultant Services
    Consulting Firm Online Photoshop Training

    Progent provides live online training for an array of desktop apps and environments such as Office and Microsoft 365 Excel, Word, Access and Visio plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction offers the advantages of traditional in-person instruction, such as immediate interaction between clients and trainers, but avoids the expenses of transportation and the challenge of trying to synchronize the availability of multiple students. Available to single students or groups of all sizes, Progent's virtual training allows the instructor to conduct the class from a remote facility while the students can be spread across a campus or all over the the U.S. Live online instruction deploys powerful learning tools like virtual white boards, real-time questions, and shared applications. Sessions can be brief and personalized to specific subjects or extended in duration and wider in scope.

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  • Emergency Server patch management Consultant Services Software patch management Consulting
  • Emergency ransomware defense review Technology Professional Technology Professional Spora ransomware protection and recovery
  • Exchange 2010 Consultant Biggest Exchange 2010 Upgrade Outsourcing
  • Exchange 2013 Unified communications Specialist Exchange 2013 Compliance Specialist
  • Exchange Server 2010 Upgrade Engineers Consulting Microsoft Exchange Server Migration

  • Immediate SCCM 2012 Windows Server Deployment Consultant
    Expert Microsoft Certified SCCM 2012 Asset Management Remote Technical Support

    Progent's Microsoft-certified consultants can help your business to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to SCCM 2012 from an older device management solution or assist you to modify your existing SCCM 2012 environment to support your changing IT needs. In addition, Progent can assist you to build a software foundation that fully supports SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms including Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and Internet Information Services.

  • Exchange Upgrade Consultants Exchange 2010 Upgrade Technology Professional
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  • Fault Tolerant Interoffice Connectivity Network Consultant Redundant Network Professionals
  • Fedora Linux Specialist 24-Hour Support Outsourcing Debian Linux
  • Firewall Security Consultant Intrusion Protection Systems Cybersecurity Consultancy
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  • Hornetsecurity Altaro VM Backup Deduplication Technical Consultant Online Consulting Hornetsecurity Altaro VM Backup
  • Hornetsecurity Altaro VM Backup and vCenter IT Consulting Hornetsecurity Altaro VM Backup and vSphere Integration Services
  • IM Infrastructure Computer Consultants Computer Engineer Microsoft Video Conferencing
  • IP Endpoints Consultant Services Cisco VoIP Phones and Jabber Consultants

  • IT Services for Network Service Providers Remote Troubleshooting
    Expertise for IT Service Providers Support and Help

    Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's consulting engineers under your own brand as a transparent arm of your IT consulting team.

  • ISR Routers Online Consulting Outsourcing 1800 ISR Router
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  • Top Ranked Small Business Cloud Migration Solution Providers
    Small Business Help Desk Outsourcing Network Management

    If you have a small business information system with 10 to 50 desktop clients, Progent's IT outsourcing services save your organization from dependence on an individual independent service provider while giving you cost-effective and reliable access to high-quality network support. By delivering IT consulting help when you need it, providing specialized expertise for critical applications, delivering value-added support such as 24x7 server monitoring, and charging only for support you receive, Progent gives you an economical solution for maximizing the productivity and profitability of your small business information system. Progent is the intelligent way for small businesses to build and support a reliable and safe information network and to benefit from fast access to the skilled support ordinarily available only to businesses who are able to afford a sizeable in-house IT organization.

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  • Microsoft Forefront TMG 2010 IT Consultants
    Microsoft Forefront TMG Consultant

    Forefront Threat Management Gateway builds on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and provides a easily administered web gateway that acts as a one-server platform for an array of security features such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security reporting features, allows custom reports generated by SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual machine to cut costs and improve availability. Progent's Microsoft engineers can help you to plan and execute test and production implementations; integrate Forefront TMG 2010 with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also assist you to upgrade smoothly to Forefront Threat Management Gateway from ISA Server.

  • Cisco Experts Morgan Hill Networking Consultancy Services
  • Internet Carrier Selection Consulting Consultancy Internet Access
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  • Juniper SSL Router Cybersecurity Contractors Juniper SA2500 SSL VPN Security Team
  • Linux Network Monitoring Consultants Professional MRTG for Linux
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  • Lync Server 2013 VoIP Professionals Microsoft Lync Server 2013 Specialists
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  • Windows Server 2012R2 Server Manager Network Engineer
    Computer Consultants Windows Server 2012 R2 Live Migration

    Progent's Microsoft-certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and rollout strategies, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, educate your IT management staff, develop a corporate-wide security plan, streamline IT administration, assist with creating applications, and generate and test a DR/BC plan.

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  • Cisco Switch Administration
    Installation Cisco CCIE Online

    Progent's Cisco-certified CCIE network experts can assist you to set up, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone support, and CUCM/CallManager software support.

  • Meraki Air Marshal Help and Support 24/7/365 Meraki Access Point Security Professionals
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    Progent's fault tolerant network experts provide reliability consulting, disaster recovery services, system load balancing, non-stop interoffice access, 24x7 Internet architecture design, non-stop data center services, and other high-availability operations services to show your company integrate a non-stop environment for strategic applications. Progent possesses the background to design economical, 24x7 networks by deploying the expanding suite of Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster Server. Progent's Microsoft and Cisco certified consultants can show you how to you design a fault tolerant mutli-location network with a completely mirrored Internet interface and efficient network load balancing.

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    If you want to update your corporate web site, build internal webs for applications such as HR or worker training, design a powerful web presence for a new venture, or generate enterprise-class, data-driven specialized web applications, Progent can provide talented and proven web designers. Progent's experts can also help you build and manage a safe, robust server and communications infrastructure, including off-site and wireless connectivity, to run your web solutions.

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  • Immediate WiFi Site Surveys Integration Specialist
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    Progent's IT outsourcing packages provide affordable computer consulting for small organizations. Whether it involves planning system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out a new email system, monitoring your system, or creating a web-based eCommerce solution, outsourcing your IT engineering services can reduce costs and minimize risks, permitting network support expenses to increase in a more linear and manageable manner than is possible by assembling a bulky, all-purpose in-house network support organization. Progent's Outsourcing White Paper and flyers show how Progent can enable you to build a protected and highly available system architecture for your vital business software based on Microsoft Windows.

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    Xamarin Developer Firms

    Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to build or update .NET apps quickly and at low cost.

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  • SentinelOne Behavior-based Antivirus Professionals
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    Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that includes machine learning technology and advanced services to deliver comprehensive endpoint detection and response (EDR).

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  • Exchange 2013 Disk Availability Group Engineer
    Top Ranked Exchange 2013 Disk Availability Group Engineers

    Exchange Server 2013 includes major improvements to the capabilities of its predecessor Exchange Server 2010 and introduces powerful new features as well as a redesigned structure. These improvements affect key facets of IT including ease of administration, availability, compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange 2013, design a cost-effective validation and deployment plan, and train your IT staff to manage your Exchange 2013 solution. Progent also offers ongoing online consulting and support and management services for Microsoft Exchange Server 2013.

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  • Network Consultant CRISC Certified CRISC Risk Identification Information Technology Consulting

  • 24x7x365 RV Series VPN Router IT Consultant
    Support Outsourcing Cisco Routers

    Cisco offers an extensive array of routers that includes routers built to provide the protection, bandwidth, and availability required by organizations ranging from small offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system availability. Progent can help you select and configure Cisco routers to build a solid infrastructure for your network and to make it easy to expand as you support new users, start new offices, deploy new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS operating system, such as Cisco's 800 family of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Routers.

  • Network Consultants Microsoft Windows 7 Consultants Microsoft Windows 7
  • OS X Onsite Technical Support Macintosh OS X Integration Support

  • CISM Security Security Small Business Small Office Network Consultants
    Small Office Small Business IT Outsourcing Firms

    Progent's Microsoft and Cisco certified network engineers offer advanced support for a broad array of products and technologies and can deliver that assistance remotely anywhere in the U.S. or in person in select cities across the United States and anywhere in . Progent provides online help for information systems based on Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that incorporate a combination of Microsoft Windows and UNIX/Linux platforms. Progent also can provide access to the expertise of Cisco CCIE infrastructure engineers for the toughest network issues, plus the assistance of CISSP and CISM-accredited security consultants to handle complex security design and problem solving. Progent has provided remote troubleshooting to businesses in every state in the United States.

  • OS X Security Online Help Integration Support macOS Disaster Recovery
  • Office SharePoint Server 2010 Support Services Remote Support SPS 2016

  • 24x7 HelpDesk Technology Consulting Services
    Online Troubleshooting Help Desk Call Center

    The Helpdesk service delivery structure adopted by Progent gives small and midsize businesses an affordable alternative to dependence on independent consultants by offering extensive expertise shared by multiple support groups, optional 24x7 availability of emergency assistance, fast escalation to appropriate experts for handling the most complex problems, service consistency and dependability, prompt follow through overseen by seasoned service managers, a variety of easy-to-use techniques for requesting service jobs, plus a high level of process transparency made possible by ticket tracking and available via a web portal.

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    Remote management cards give network managers complete control of a server without the requirement for a personal presence. Through these management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to design, implement, and support a high-availability business network that incorporates remote management cards and Progent can use these remote management cards to deliver low-cost off-site technical assistance. Progent has experience with a number of remote server management cards including Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.

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    Exchange 2013 includes major improvements to the capabilities of its predecessor Exchange 2010 and introduces important innovations plus a redesigned structure. These enhancements favorably impact vital areas such as manageability, availability, compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, design an efficient validation and rollout strategy, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable online consulting and support and management for Exchange 2013.

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    Altaro VM Backup from Hornetsecurity offers small organizations a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted architectures and also supports cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or on-premises consulting services to help you to plan, deploy, manage and debug a modern backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup technology.

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    Progent can assist your company to design and execute a smooth migration from a UNIX-powered information environment to a network based on MS Windows and suited for supporting Microsoft's powerful office productivity software, business applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development experts can help you preserve your data and reduce business disruption by designing an efficient transition strategy that protects your existing assets in UNIX software and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include analysis of current environment, migration planning and validation, MS Exchange migration support, data and application porting, and server and mass storage migration and consolidation.

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    Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Microsoft ISA Server and offers a easily administered Internet gateway that acts as a one-server solution for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting capabilities, permits customized reporting generated by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual server to lower costs and improve availability. Progent's Microsoft engineers can help your company to plan and carry out pilot and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also assist your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server.

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