Onsite Service Available in Morgan Hill, Gilroy

Progent's network support services for small businesses in the Morgan Hill neighborhood are focused on customers who require immediate and economical help for network dependability, security, productivity, manageability, or recovery. The following brief selection of Progent's consulting support options and technical experience should provide an idea of the ways Progent can help your company to increase the business value of your information system.



  • The Call Center service delivery structure used by Progent offers small and midsize businesses an affordable option to replace dependence on freelance consultants by offering broad expertise shared by multiple support teams, optional 24x7 access to emergency assistance, escalation capability to appropriate experts for solving even the most complex problems, support consistency and reliability, quick follow through enforced by veteran IT service administrators, a selection of convenient techniques for initiating service tasks, and a high level of process visibility enabled by trouble ticket updates and available through a web portal.

  • Progent's Juniper-certified network engineers can assist your company to design and implement Juniper Firewall/VPN platforms, optimize and support your infrastructure, and upgrade efficiently from discontinued devices to the latest versions. Progent's Junos OS consultants can provide expertise with Juniper's premier network operating system to help you to simplify the administration and improve the security of your Juniper VPN appliances and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software products and can help you manage environments that include a mix of Juniper's software platforms.

  • Progent's Check Point Software firewall experts can help you design, configure, and manage firewall solutions built around Check Point Software NGFW firewall appliances and Check Point's cloud-based security services. Progent's consultants can also help your business to maintain legacy Check Point firewall models or migrate smoothly to Check Point's modern firewalls. To learn more about Progent's consulting services for Check Point firewalls, visit Check Point next generation firewall integration consulting.

  • Cisco's Small Business 100, 300 and 500 series of APs are Linux-powered units engineered as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE Wi-Fi network infrastructure consultants can provide remote or onsite configuration and debugging support to assist your organization to design, configure, upgrade, optimize, administer and troubleshoot Cisco Small Business Wi-Fi AP environments of any scale or topology. For more information about Progent's consulting services for both current and legacy Cisco Small Business 100, 300 and 500 series of wireless access points, see Cisco Small Business WiFi APs configuration and troubleshooting.

  • Prosight Network Audits offer a fast and affordable way for small and mid-size businesses to get an unbiased evaluation of the overall health of their network. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the configuration of your essential network devices conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI like a cleaner and safer AD environment. Both versions also provide the long-term advantages of cutting-edge remote network monitoring and management technology. These advantages can include easier network management, improved compliance with information security regulations, higher utilization of network assets, quicker problem resolution, more reliable backup and recovery, and less downtime. For more information about ProSight Network Audits and to see sample reports, go to ProSight Network Audits.

  • Progent's wireless integration consultants offer wide-ranging backgrounds in the implementation and maintenance of wireless networking technology and can help you to design, deploy, administer and repair wireless ecosystems that are compliant, robust, scalable, simple to administer and use, able to support your vital workloads, and transparently integrated into hybrid cloud environments. Online and onsite expertise available from Progent span a selection of wireless solutions such as smartphone and tablet integration, Wi-Fi network infrastructure planning and installation, wireless site surveys, wireless IP phone configuration and troubleshooting, and building-to-building wireless connections.

  • Progent's certified Excel and Office 365 Excel consultants offer a wide variety of remote services to assist you to plan, develop, test, install, manage, and troubleshoot applications powered by any release of Excel, including Excel Online and Office 365 Excel. Progent can assist your business to migrate your legacy Excel solutions to the latest versions of Excel, support Excel on Apple iOS and Google Android mobile devices, and resolve compatibility issues between various releases of Office Excel. Progent can provide as-needed help to clients looking for a fast fix to a specific issue associated with Office Excel and Progent also offers full project management services for migrating or creating line-of-business applications built on Excel. Progent's cost-effective online training for Excel can be custom tailored to address the special requirements of individual users or groups.

  • Progent's economical after-hours online support program offers clients round-the-clock availability of online technical support from Progent's TRC. Services available outside normal work hours include fixing issues with Microsoft server products, Microsoft Windows desktop support, assistance with Microsoft Office programs, system backup and recovery, and basic routing and switching support for Cisco technology.

  • Progent offers two low-cost service bundles designed to enable small companies to get a professional network security evaluation from a premier security consultant. With Progent's External Security Inventory Scan, an engineer administers an extensive examination of your IT infrastructure from outside your firewalled perimeter to uncover potential weaknesses in the security profile you expose to the outside world. With Progent's Internal Security Inventory Checkup, a security expert executes a system scan from an authorized computer within your firewall to evaluate vulnerabilities to inside assaults. The two security inventory services are set up and run from a protected external site.



    More Facts

If your small business is in Morgan Hill, Gilroy or anywhere in the Silicon Valley area and you need computer help, information technology outsourcing, or high-level expertise from a Progent engineer, call 408-465-8400 or visit Contact Progent.



An index of content::

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    Teleworker Data Protection Technical Consultant

    Progent can help small and medium-size organization to design, configure, test and maintain backup/recovery systems to support telecommuters.

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    Cisco Virtual Private Network Specialists

    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business integrate and maintain Ciscoís security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and offer the versatility to evolve with your growing business needs. Progentís Cisco-Premier network experts support Ciscoís complete family of hardware and software aimed at preventing data theft, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can show you how to deploy Cisco technology to achieve safe connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control framework for user authentication, permissions, and tracking from an easy-to-use Web interface.

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    Specialist Knowledge Transfer

    Progent is committed to knowledge transfer from Progent's support experts to customers. By educating clients to deal with problems that are within their comfort zone, Progent is able to focus on offering hard-to-find services where Progent has few competitors. Small companies who work with trusted independent consultants or who employ in-house support personnel benefit when Progent transfers information about new technology and tested processes to make their networks more robust, secure, and efficient.

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  • NetApp MetroCluster Disk Pools Professional
    NetApp Disaster Recovery Engineers

    NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with replication to provide rapid, zero data loss disaster recovery between sites that are up to 300km apart. Progent's roster of seasoned IT consultants can assist you to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your functional needs and budget. Progent can make sure you follow best practices for installing your MetroCluster solution by delivering help with tasks like assigning shelf IDs, arranging aggregate layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery solution to show adherence with industry standards and regulatory requirements.

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  • VoIP Infrastructure Solution for SIP Support and Help
    Unified Contact center IT Consultants

    Cisco Unified Communications Manager (CUCM or Unified CM), originally named CallManager, functions as the core of Cisco's communications and collaboration solution. Cisco Unified CM and Unified CM Express provide a borderless IP-PBX by integrating with applications that include Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's Cisco-certified network consultants can deliver effective and affordable online and onsite expertise to help businesses of any size to create and maintain Unified CM environments by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver optimum business value. Progent can help with any facet of Unified Communications Manager configuration and troubleshooting in areas such as integrating Voice over IP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN support, installing ISR G2 routers with CUBE VoIP networking support, creating UCS server clustering systems for survivability, capacity planning, and integration with Exchange and Skype for Business.

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  • Juniper NetScreen IPsec VPN Network Security Audit
    Juniper NetScreen IPsec VPN Evaluation

    Progent's Juniper Networks-authorized NetScreen consultants can assist your company to install and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to the latest Juniper products, and troubleshoot network infrastructure problems in all-Juniper or mixed-technology environments.

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  • 24-Hour VMware Server Consolidation Engineers
    VMware vCloud Director vCD Engineer

    Progent offers the support of a certified VMware VCDX consultant to help you plan, configure, administer and troubleshoot VMware vSphere-based virtualization solution for local datacenters, cloud environments, or hybrid cloud systems. Progent offers world-class expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery. Progent has in-depth understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for managing private and public cloud and hybrid cloud solutions that deliver maximum uptime, data security, and disaster recovery.

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  • VMware NSX Architecture Technology Professional
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    VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high degree of automation independent of the hardware used by the underlying IP network. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, upgrades and patches and can produce reports to verify full service recovery, validate SLAs and demonstrate compliance. When used with VMware's NSX virtual network technology, VMware SRM can quickly restore the entire virtualized network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist you to design, configure, test and administer a DR solution powered by VMware Site Recovery Manager and VMware NSX.

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  • Private Cloud Hosting for Virtual Data Centers Consultant
    ProSight Virtual Machine Hosting Consultancy

    Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size company's production servers in a solution that delivers the maximum degree of dependability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting services are built upon proven virtualization technologies that enable small and midsize businesses with multi- platform IT systems to save dramatically on the costs of capital equipment, system maintenance, and IT administration while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.

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    Check Point 15000 Firewalls Security Consultancy

    Progent's Check Point firewall experts can show you how to design, deploy, and manage firewall environments built around Check Point Software Next Generation firewall appliances and Check Point's subscription-based security services. Progent can also help you maintain legacy Check Point firewalls or upgrade efficiently to Check Point's next-generation firewalls.

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    Progent's certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your organization, create pilot systems and rollout strategies, tune your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT support team, create a corporate-wide security plan, automate network administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan.

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  • MOM 2000 Example Application
    MOM 2005 Case Studies

    Before Progentís MOM-based solution, network issues were approached reactively, once users were impacted by them. With the help of proactive, computer generated warnings and trend reports created by MOM, Progent can now ward off system problems before they becomes serious enough to impact network uptime. Thanks to MOM, Progent can resolve looming problems before clients know that the problems are there. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to provide small company IT systems enterprise-class reliability, security and performance.

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    Progent offers onsite training designed for people who wish to broaden their understanding of the macOS and OS X operating system, Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar training for macOS and Mac OS X application software.

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  • Microsoft Windows Server 2008 R2 Consulting Windows Server 2008 R2 Computer Consultants

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    Progent's certified professionals provide computer help and network consulting expertise for Microsoft Exchange Server 2003, Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's upgrade, configuration, management, and troubleshooting services for Microsoft Exchange Server include system design, deployment, project management, onsite and remote troubleshooting, Help Desk outsourcing, expert security evaluation, and comprehensive IT outsourcing.

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    Progent's Microsoft-certified consultants can help your business to support System Center 2007 Configuration Manager to simplify operations, improve security and compliance, and increase productivity by ensuring that operating systems and applications stay up to date, tracking product licenses, and reporting resource usage profiles so you can make informed purchasing choices. When your organization is set to update your SCCM 2007 device management ecosystem, Progent can help you to plan and implement an efficient migration to System Center 2012 Configuration Manager.

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    Virtual Machine Hosting Consulting

    Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size organization's servers in an environment that gives the highest degree of dependability and expandability and is in addition easy to transfer to any data center. ProSight Virtual Hosting and management options are based upon proven virtualization technologies that enable small and midsize businesses with mixed- platform environments to economize dramatically on the expense of capital investments, infrastructure support, and IT management while achieving enterprise-class reliability and an unmatched degree of vendor independence.

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    Before Progentís MOM-based solution, network issues were handled reactively, after workers complained about them. With the benefit of proactive, computer generated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to address network issues before they becomes critical enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can deal with looming problems before customers are aware that the problems are there. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to offer small business networks enterprise-class service continuity, safety and productivity.

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    Microsoft Lync Server 2013 Specialists

    Microsoft Lync 2010 provides IM, Presence, voice/video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network calling. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office desktop or Office 365 and streamlines management via integration with Windows AD. Lync 2010 can also cut expenses by eliminating Voice-over-IP equipment and subscription services, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified unified communications experts can provide remote and on-premises support to help you to maintain and troubleshoot your current Lync 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product. Progent can also help your organization to design and carry out a smooth Skype for Business migration.

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    Progentís computer outsourcing support offerings for small companies feature planning Server 2003, .NET, and BackOffice systems, managing migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, remote and in-person repair, resolving stubborn IT problems, and creating a company-wide security plan. Progent can show you how to maximize network reliability and performance via non-stop technologies, redundant network architecture, and proactive server monitoring. Progent also provides special project help for large-scale upgrades and can help with requirements assessment, resource identification, bill of materials development, sourcing qualification, purchasing logistics, and professional documentation. Progentís computer outsourcing service also features education for office productivity products such as Office XP.

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    Progent's ProSight family of managed services are geared to offer businesses who have minimal internal IT administration and support staffs with affordable help from world-class management platforms and consulting experts. Benefits of Progent's ProSight catalog of managed IT services include fixed network maintenance costs, smart automation of common administrative tasks, ongoing adoption of new information technology, graceful migration from older technology to modern solutions, close fit between computer technology with business goals, guidance from veteran IT experts, and freeing up management to concentrate on business issues rather than ever-changing network technology.

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    Progent is seeking to hire fulltime, solutions-oriented Microsoft accredited engineers with Microsoft Certified Systems Engineer certification; Cisco accredited system engineers who have Cisco CCDP or CCIE certification; security consultants with CISSP or CISA or comparable security credentials; and high-end network architecture experts with experience in mobile solutions, wireless connectivity, service continuity, disaster recovery, data protection, and VMware. Progent also is looking for employees who can work on Progent's team of helpdesk service technicians and off-site troubleshooting experts. Also, We are looking for talented administrators able to operate effectively in our high-growth, virtual office environment.

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    Progent's Experts Team provides consulting in important areas such as Apple OS integration and applications; Consulting for Linux-based, UNIX, and Sun systems; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Mission-critical and vertical program support; CIO, business analyst, and project logistics outsourcing; Custom program development and integration; Web site, electronic business, EDI, and customer portal design and deployment; DBM support and efficiency consulting; Management intelligence consulting; and Telecom systems consulting.

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  • Active Directory Online Consulting
    Microsoft Certified Partner Windows 2008 Active Directory Computer Engineer

    Microsoft Windows Active Directory demands significant field experience to integrate optimally across a large corporation. Progentís Microsoft Certified consultants are experts in planning, deploying, and supporting complex Microsoft Enterprise Active Directory projects. Progentís areas of proven competence with Windows Server Active Directory include replication problems, multi-domain partition configurations, correcting corrupted AD objects, cleaning up residual legacy version configuration objects in online Active Directory systems, and fixing failed configurations of Active Directory and AD-integrated programs.

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  • Small Business Networking Microsoft Office
    Microsoft Office 2003 Troubleshooters

    Progentís computer outsourcing services for small businesses feature designing Server 2003, .NET, and BackOffice systems, coordinating migrations Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and in-person repair, fixing chronic integration problems, and creating a company-wide security strategy. Progent can help you maximize system reliability and performance via fault-tolerant configuration, redundant network topology, and proactive server monitoring. Progent also provides special project assistance for large-scale migrations and can help with needs assessment, product inventory, BOM development, sourcing qualification, purchasing logistics, and professional documentation. Progentís computer outsourcing service also features training for office productivity programs such as Office XP.

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  • 24 Hour SCVMM 2012 NVGRE Gateway Online Troubleshooting
    SCVMM 2012 Virtual Switch Online Help

    Progent can assist organizations of all sizes to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; plan, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can help your company to migrate from a legacy release of System Center Virtual Machine Manager or from another virtualization management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM environment to make sure you realize maximum business value.

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    Security Audit Consulting Services

    The Certified Information Systems Auditor (CISA) credential is a recognized achievement that indicates expertise in IS security auditing. Certified by ANSI, the CISA accreditation requires that consultants undergo a comprehensive examination given by the ISACA international professional group. Progent offers the expertise of a CISA-Certified network security audit consultant trained to help companies in the areas of information systems audit services, information technology administration, network assets and architecture ROI, IT service delivery, safeguarding of data resources, and business continuity preparedness.

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  • Microsoft Dynamics GP Update Consulting Services
    Dynamics GP Update Planning Consult

    Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided integration, customization, training, and debugging since the product's debut. Progent can provide in-depth support for upgrading out of date Dynamics GP/Great Plains deployments. Progent can help your business to plan, test, and carry out an efficient migration from a a legacy version of GP to the newest release of Dynamics GP.

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  • XenServer Virtualization Specialists
    Citrix Live Migration Consulting Services

    Progent's Citrix-accredited consultants can help your company to understand the strategic advantages of XenServer and other Citrix products, and can help you to design, test, implement, troubleshoot, and maintain a XenServer solution. Progent can in addition analyze your existing XenServer deployment and help you to optimize consolidation, performance, protection, availability, and disaster recovery.

  • Urgent Short Term Staffing Support and Setup Temporary IT Admin Staffing Remote Support
  • VMM Database Professionals Support Outsourcing SCVMM 2012 Backup and Recovery
  • VPN Security Consulting Firewall and VPN Cybersecurity Companies
  • Windows 2003 Remote Support Best Microsoft Certified Partner Windows 2003 Online Technical Support
  • Windows 2012 R2 On-site Technical Support Microsoft Windows Server 2012R2 Data Deduplication Help and Support
  • Computer Consulting Firms Gilroy California
  • Windows 2012R2 Remote Troubleshooting Windows Server 2012R2 upgrade Professional
  • Windows Security System Consultants Gilroy CA IT Outsourcing Computer Firms Morgan Hill California
  • Northern California Morgan Hill Network Consultant
  • Wireless Site Survey Remote Technical Support Technical Support Services Wi-Fi Site Survey

  • Security Evaluation Network Security Testing
    Urgent Computer Associates Cybersecurity Firms

    For small and midsize organizations, network security and information assurance and regulatory compliance is too complicated to master yet too risky to ignore. The world's biggest enterprises have been breached, and the top cloud service providers have occasionally been taken down. It seems as though there's nowhere to run. Progent has made it economical for smaller organizations to carry out vital security projects effectively by providing the benefit of billed time to the nearest minute without any minimum charge for remote help. You can have the help of a world-class information consultant to provide precisely the help you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist your business with any level of network security including security audits, virus screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and creating a complete security plan.

  • Wyoming Computer Tech Microsoft and Cisco Certified Network Consulting Service District of Columbia

  • Antispam Services
    Anti-Virus Information Technology Consulting

    E-Mail Guard from Postini offers continually updated spam and virus filtering, data filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and support firm. If your organization is too small to qualify for a regular Postini license, you can still get the use of Postiniís Perimeter Manager technology through Progentís E-Mail Guard spam filtering and virus protection service program. Progentís expert e-mail protection professionals can help you develop an email security plan that includes spam filtering and virus protection services and processes.

  • wireless IP phones and Cisco Unified Communications Manager Technical Support Services Configuration wireless IP phones and Aironet APs

  • Office 365 Deployment Readiness Support and Integration
    Office 365 and Apple iOS Integration Support

    Microsoft supports seamless hybrid networks that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have certain Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any phase of designing, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Office 365 initiative is successfully completed on schedule and on budget.


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