Silicon Valley
Morgan Hill, Gilroy:
Computer Consultant Experts
Information Technology Support and Expertise
Onsite Service Available in Morgan Hill, Gilroy
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | Fremont Executive Suites Newark, CA 94560 United States |
(510) 933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 United States |
(510) 300-1400 | Hayward Network Support Services |
| Morgan Hill | 18525 Sutter Blvd Morgan Hill, CA 95037 United States |
(408) 645-8400 | Morgan Hill Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 United States |
(510) 899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 United States |
(650) 543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 United States |
(925) 621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 United States |
(415) 321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 United States |
(408) 240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 United States |
(650) 931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 United States |
(925) 362-2400 | Walnut Creek Network Support Services |
Progent's experts knows how to deliver a wide range of consulting and support help for information environments based on any mix of Windows, Cisco, Apple macOS and OS X, or Linux/UNIX technologies. Network services available to small and mid-size businesses in the Morgan Hill vicinity by Progent's staff of seasoned technical professionals include:
- Progent's MySQL application programmers and DBAs can provide cost-effective remote database administration or application programming services and can help organizations of any size to integrate and manage MySQL within a reliable network infrastructure that offers high levels of performance, expandability, and protection. Progent also has proven skill helping businesses migrate databases from an Oracle environment to MySQL.
- Progent's System Center 2012 consultants have more than 15 years of background deploying, supporting and fixing the key platforms that make up Microsoft System Center and can help you to design, deploy, manage, and repair your System Center ecosystem to optimize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent also offers System Center 2016 upgrade planning and support to help you to move to a newer version of Microsoft System Center. In addition, Progent can help you to migrate to more modern releases of System Center including System Center 2019 and System Center 2022.
- Progent's Microsoft-authorized SharePoint Server developers can provide SharePoint Server 2019 planning assistance, Microsoft SharePoint Server 2016 application design, Microsoft SharePoint 2013 upgrade planning, and SharePoint 2010 migration. Progent can help you evaluate the business case for implementing the current release of SharePoint Portal Server, consult with you on the appropriate version of Microsoft SharePoint for your application, provide setup and integration services, help you to install MS SQL Server as a back-end database, optimize your network infrastructure, integrate your standard and customized application programs to operate with Microsoft SharePoint Server, design a comprehensive security plan that incorporates portal technology, and provide troubleshooting and Help Desk Call Center support.
- Progent's Amazon Web Services (AWS) planning and integration consultants can provide cost-effective online consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable cloud storage, and Amazon Glacier for low-cost archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, system design and review, testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security strategies. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to create all-cloud or hybrid networking models that seamlessly incorporate Amazon AWS resources. Progent can provide occasional support or Progent can provide comprehensive project management outsourcing to help you migrate efficiently to the Amazon AWS platform.
- Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates over a quarter century of experience helping manufacturing and service companies to simplify complicated supply chains and improve the efficiency of key processes in order to bring products to market fast and adhere to customer commitments dependably. Progent can provide the expertise of an ERP specialist with over two decades of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite consulting that spans from as-needed guidance to end-to-end solution design and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Excel and SQL integration, training, and DBA services. For more information, see SyteLine/Infor CloudSuite ERP Consulting Services.
- Progent has created a white paper detailing the benefits organizations of any size can derive from outsourcing or co-sourcing IT support from Progent. Progent's Information Technology Outsourcing and Co-sourcing white paper describes Progent's proven service delivery paradigm for IT support that can range from router troubleshooting to full-service project management. The report also explains ways that Progent's outsourcing and co-sourcing services can help companies to cut costs, accelerate productivity, and enhance the value of their IT network. To read Progent's white paper, click: Benefits of Outsourcing Network Support from Progent.
- Progent's MS Exchange 2016 migration consultants and Exchange 2013 engineers can provide affordable online and on-premises services to help you to manage your existing environment or move to a more modern version of Exchange by delivering Microsoft Exchange Server 2019 migration consulting or MS 365 Exchange integration support.
- Progent’s Wireless Site Survey helps you to design and implement a wireless LAN customized for your facilities, offering your business a wireless solution that delivers the coverage, speed, load-handling capability, QoS, security, and roaming capability your company requires. Progent's predictive wireless design services can be performed offsite and make use of cutting-edge RF simulation and analysis tools to design a cost-effective wireless LAN. Progent’s onsite survey includes onsite walkthroughs, RF and security audits of your current wireless network, analysis of your site's floor plans, measuring for radio frequency contention, RF propagation modeling, identification of the best locations for client-specified Wireless APs. Placement and integration services for wireless access points include Aironet Wi-Fi AP consulting, Cisco Small Business wireless access points consulting services, Catalyst 9100 Series WiFi 6/6E APs solution design, Meraki wireless AP integration and consulting support, and Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration.
- Progent's Microsoft Exchange 2016 Server consultants can help you in all phases of your migration to Microsoft Exchange Server 2016 including designing high availability system topology for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web. Progent also offers Exchange 2019 upgrade assistance and Exchange Online integration to help you to upgrade to a more current release of Exchange Server.
More Facts
If your small business is in Morgan Hill, Gilroy or anywhere in the Silicon Valley area and you need computer help, IT outsourcing, or top-level expertise from a Progent engineer, call 408-465-8400 or visit Contact Progent.
An index of content::
24/7 Integration Altaro VM Backup Troubleshooting
Configuration Hornetsecurity Altaro VM Backup Disaster Recovery
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also enables cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises services to assist you to plan, deploy, manage and debug a modern backup/restore system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup software.
Part-Time CIO Network Consultant
CIO Online Consulting
Progent can provide small businesses with an IT management professional who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer long-term direction to help you deploy appropriate IT products to improve business operations so they align better with your corporate objectives. Your business can create and implement a well conceived information technology strategy without absorbing the cost of a full-time senior IT executive.
Windows 2008 Cluster Network Consultant
Windows Server 2008 Failover Clustering Onsite Technical Support
The server cluster technology built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been dramatically re-engineered to streamline the deployment, configuration, and administration of server clusters that provide improved levels of network dependability, security, efficiency, and versatility. New or improved capabilities include automated cluster Validation, easier configuration and installation, unified cluster management, new cluster architecture for increased uptime, better security and quorum structure, minimization of failure points, more disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can help you assess the business benefits of failover clusters, plan and implement an installation, train your network support staff to manage your cluster environment, provide ongoing consulting and technical help services, and produce and test a disaster recovery procedure.
Specialists ransomware business recovery
Consulting ransomware data recovery
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
VMware vSphere Integration Onsite Technical Support
VMware Server Virtualization Consult
Progent can provide the support of a certified VMware VCDX expert to help your organization design, configure, administer and repair VMware vSphere and vCloud-based virtualization ecosystem for local datacenters, private and public clouds, or hybrid systems. Progent can provide advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent has in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for administering private and hybrid cloud solutions that deliver maximum uptime, data security, and disaster recovery.
Antivirus Installation support
Technical Support Services Anti-Virus
E-Mail Guard by Postini provides constantly updated spam and virus blocking, content filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and service specialist. If your organization is too small to qualify for a standard Postini license, you can still have the use of Postini's Perimeter Manager technology via Progent's E-Mail Guard spam filtering and virus protection service offering. Progent's expert e-mail protection consultants can show you how to devise an email protection plan that features antispam and anti-virus products and policies.
Consult Great Plains Accounting
Top Developer Firms Dynamics GP App Development
Progent's expert application designers and software developers can assist your company to build customizations to Microsoft Dynamics GP/Great Plains that address the unique needs of your organization while retaining the benefits of seamless Windows integration. Progent can also offer expertise with a variety of software development technologies that can be utilized to build integrations with Microsoft Dynamics GP. These tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Tech Support Excel 2019
Word 2019 Design
Progent's certified Microsoft Office and Microsoft 365 consultants can assist businesses of any size to integrate Office desktop and Microsoft 365 apps including Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a cohesive solution that offers fast return on investment and enables improved business results. Progent can assist your company to interface Office or Microsoft 365 applications with one another and with additional core Microsoft platforms such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent's consultants can also help you to fix compatibility problems with various versions of Microsoft Office and offers customized online training to individuals or teams.
Citrix XenDesktop virtual desktops IT Services
XenDesktop Engineer
Citrix has developed a powerful family of products that deliver advanced manageability, expandability, and performance for virtualizing servers and for server-based delivery of virtual Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Essentials. Progent's Citrix-certified engineers can help you to assess the business advantages of Citrix virtualization products and show you how to plan, validate, implement, optimize, and maintain Citrix virtualization platforms.
Emergency Microsoft Experts Windows Server 2022 Live Migration Integration Support
Expert Microsoft Certified Windows Server 2022 Azure Arc Computer Consultants
Progent's certified Windows Server 2022 experts can help your company to design and carry out an efficient migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
WannaCry ransomware recovery Consultant Services
Phobos ransomware recovery Specialists
Progent's experienced ransomware recovery consultants can assist you to reconstruct an IT network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Microsoft Forefront TMG 2010 Computer Consultants
Microsoft Certified IT Consulting Forefront TMG
Forefront Threat Management Gateway builds on the powerful security technologies of ISA Server and offers a centrally administered Internet gateway that delivers a one-server platform for an array of security features such as an multi-layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security reporting features, permits custom reports generated by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual machine to cut expenses and enhance availability. Progent's Microsoft-certified engineers can help you to plan and carry out test and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent can also help you to upgrade economically to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Information Technology Consulting Windows, UNIX, Solaris
Windows and UNIX Consult
Progent can assist your company to plan and execute a smooth migration from a UNIX-based information system to a network powered by Microsoft Windows and capable of supporting Microsoft's popular office productivity products, business applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can help you preserve your information and minimize productivity discontinuity by designing an effective migration plan that preserves your existing investments in UNIX application and infrastructure. UNIX-to-Windows migration support services available from Progent include evaluation of current environment, migration planning and validation, Exchange migration expertise, information and application porting, and server and media migration and consolidation.
Support and Setup Hornetsecurity Altaro VM Backup Offsite
Professional Altaro VM Backup Encryption
Altaro VM Backup from Hornetsecurity offers small businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted environments and also enables low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite consulting services to help you to design, deploy, optimize and troubleshoot a comprehensive backup/restore system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup.
Hornetsecurity Altaro M365 Teams Chat Backup On-site Support
Network Engineer Hornetsecurity Altaro 365 Total Backup
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Backup Exec Cybersecurity Firms
CISSP Network Consultants
For small and midsize organizations, computer security and information assurance and compliance can be too complex to master but too risky to ignore. The world's biggest institutions have been breached, and the leading cloud services have occasionally been taken down. It looks as though there's nowhere to hide. Progent has made it economical for small and midsize organizations to carry out vital security projects successfully by offering the benefit of billable time to the nearest minute without any minimum charge for remote help. You can have the help of a seasoned computer expert to provide precisely the knowledge you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help your business with any aspect of system security including security assessments, malware screening and recovery, spam and email content filtering, email data loss protection, compliance reporting, and creating a comprehensive security strategy.
Cisco AnyConnect Technical Support
Online Support Services Cisco ASA Firewall URL Filtering
The new Cisco ASA 5500-X Family of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network experts can assist you to maintain your current PIX or Cisco ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, optimize, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
24-7 QuickBooks Pro Setup and Support
Axapta Applications Consulting
Progent can give you access to programmers who can customize your Microsoft Dynamics ERP, MRP, and accounting system programs to meet your specific company requirements. Progent's Microsoft-certified consultants offer experience in Microsoft Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also offers custom e-Commerce consulting support for safe, company-wide information sharing as well as integration with CRM programs.
Apple OSX Tiger Configuration
OS X Computer Consultant
Progent's consultants can provide Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and email help, security services, and one-on-one training. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier editions of Mac OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone support and Apple iPad synchronization, or moving to iCloud services. For business networks built exclusively on macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, integrating and maintaining a network environment that is reliable, safe, fast and aligned with your organization's business goals.
Email Polymorphic Virus Protection Consulting
Email Link Protection Consulting Services
Progent's ProSight Email Guard uses the technology of top data security vendors to deliver centralized control and comprehensive protection for your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper layer of analysis for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.
24-Hour Microsoft Certified Windows Server 2012R2 Hyper-V IT Consultant
Windows Server 2012R2 Multitenancy Technical Support
Progent's certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your company, create test systems and rollout strategies, tune your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT support, staff, develop a corporate-wide security plan, automate network management, assist with creating applications, and generate and test a DR/BC plan.
Emergency Consult Online Microsoft Project Training
Online Office PowerPoint Learn
Progent provides live remote training for an array of desktop applications and operating systems such as Office and Microsoft 365 Excel, Word, Access and Outlook plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training offers the advantages of conventional physical classroom seminars, such as immediate communication between clients and trainers, but avoids the expenses of travel and the challenge of trying to accommodate the availability of multiple trainees. Available to single students or groups of all sizes, Progent's live online instruction permits the instructor to run the seminar from an online office and the clients can be spread throughout an office or across the country. Live online learning utilizes proven learning tools such as virtual white boards, electronic hand-raising, and shared desktops. Classes can be brief and personalized to specialized subjects or longer in time and broader in coverage.
ransomware cleanup and restore Consultancy
Engineers ransomware cleanup and recovery
Progent's proven ransomware recovery consultants can help you to reconstruct a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Online Support MSP360 Exchange Mailbox Backup
Consultants MSP360 Exchange Mailbox Backup
Progent's data protection experts can help you to create, deploy and manage a backup plan based on MSP360 Backup technology to protect your IT resources hosted on any major public cloud. Progent can provide end-to-end monitoring and management to prevent data loss resulting from user mistakes, computer error, malicious insiders, and malware attacks like ransomware.
Contractor Job Virtual Office Infrastructure
Virtual Office Technology Contract Job
Progent's work environment will make you a more capable professional by improving your information technology knowledge and boosting the satisfaction of your clients. Progent makes good on this commitment by attracting the top consulting talent for you to operate with, providing a state-of-the-art system infrastructure, running specialized software tools to enable the highest level of service, and by streamlining our business structures for attracting and maintaining clients.
Postini Help and Support
Support and Help Postini
E-Mail Guard by Postini provides continually updated spam and virus filtering, data filtering, and protection from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and service firm. If your business is too small to qualify for a regular Postini license, you can still have the use of Postini's Perimeter Management services via Progent's E-Mail Guard antispam and virus defense service offering. Progent's expert email security consultants can show you how to devise an email safety strategy that includes spam filtering and antivirus services and policies.
Urgent Flexential Tampa Internet Data Center Engineers
Flexential Tampa Internet Data Center Consulting Services
Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting services. Progent maintains a team of IT consultants located in the vicinity of Tampa, and Progent can also provide online support from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware professionals, and veteran disaster recover planning consultants. Progent can also assist you to design and execute a move to the Flexential data center with services such as planning system configuration, specifying hardware components, system configuration and validation, debugging, streamlining online network management, and training your IT support team.
Upgrade Solaris
Remote UNIX Upgrading
Progent can help your company to design and implement a smooth transition from a Sun Solaris-powered information system to a network powered by Microsoft Windows and suited for supporting Microsoft's familiar office productivity suites, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco consultants and application specialists can help you guard your data and minimize productivity discontinuity by developing an efficient transition strategy that preserves your current investments in Solaris application and technology. UNIX-to-Windows transition support expertise offered by Progent include analysis of current environment, migration planning and testing, Exchange migration expertise, data and application migration, and server and mass storage transition and consolidation.
Emergency SharePoint 2019 NGSC Support and Help
SharePoint 2019 Modern Search Support and Setup
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide economical remote and on-premises expertise, application development, and technical support services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help you plan and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud components into a seamless information management system.
Integration Services Extended Call Center
Remote Support Helpdesk Sharing
Progent's Shared Call Center service makes it possible for your IT organization to share the load for Help Desk support transparently between your IT staff and Progent's pool of certified desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared PSA tool for managing end-user service requests, ticketing, ownership, progress tracking, and metrics.
Microsoft Dynamics Expert Development
web application development Engineer
If you need help writing, enhancing, or troubleshooting applications for Microsoft Windows, any version of Linux, or for the Web, Progent's team of programmers, database designers, and software project managers can help make sure you get the project completed on time and within your budget. Progent's experienced software programmers can provide affordable and efficient online help for jobs as simple as creating Vidual Basic macros for Office Excel or as large as rolling out line-of-business RDBMS applications built on Microsoft SQL Server or Oracle.
Operations Manager Remote Support Services
Professionals MOM 2007
Progent offers a selection of network support bundles for small businesses. These information technology outsourcing and network monitoring services are based on the proactive problem handling abilities of Operations Manager, a state-of-the-art network and IT support product that monitors the availability, throughput, and security of your network and isolates potential troubles before they can disrupt your network. With Progent's affordably priced network support packages, small organizations can select a simple co-sourcing service program based on Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution.
Specialists Nephilim ransomware recovery
NotPetya ransomware recovery Consultants
Progent's experienced ransomware recovery consultants can assist you to reconstruct a network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Outsourcing Companies Consulting Hourly Price
Cisco and Microsoft Certified Expert Consulting Hourly Cost Support services
Progent's pricing policy is to bill for phone support and in-person help per minute. Consequently, you owe only for received support. Progent does not impose a higher rate for off-hours or emergency service, and inside California or in areas where Progent provides on-site service, Progent does not charge for travel except for urgent calls where on-site time is less than 4 hours. In addition, Progent applies no initialization charge and requires no monthly commitment for support services provided during regular working hours. Many service organizations impose large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity avoids large invoices for fast fixes so you will not be tempted to allow simple problems to fester.
Windows 10 Upgrade Consulting
Windows 10 Provisioning Integration
Progent's Microsoft-certified consultants can assist businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Remote and onsite evaluation and upgrade services for Microsoft Windows 10 offered by Progent's consultants include ROI analysis, project management, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management and synchronization, teleworker access, security and compliance, automated provisioning and administration, network optimization, Wi-Fi support, disaster recovery planning, custom training for IT support staff and end users, and ongoing technical help.
Technology Consulting Microsoft Office SharePoint Server 2007
24/7/365 Microsoft Support SharePoint Server 2007
Progent's Microsoft-certified experts can provide companies of all sizes consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web-based technology for efficiently coordinating people, teams and data. Microsoft SharePoint Server offers a central location for your workers or customers to connect to, organize, share and interact with useful data, documents, and applications and to interact with other people. Microsoft SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more streamlined business practices. Windows SharePoint Services connect workers, clients, teams and projects with the knowledge they've developed in a way that makes data convenient to find, download and re-use. Progent's SharePoint experts can assist your organization to maintain your current SharePoint ecosystem or upgrade to the current release of SharePoint.
Support Outsourcing SCCM 2016 Azure Integration
SCCM 2016 Upgrade Computer Engineer
Configuration Manager 2016 automates software provisioning across multiple sites, streamlines security and compliance settings control, keeps track of network assets, protects against corporate data leakage, performs health reporting, allows secure end-user self service, and offers a common control mechanism for managing mixed-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can assist you with any aspect of designing, implementing, operating and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid networks.
Email Mobile Access Technicians
Microsoft Teams Premium Network Consulting
Progent's Microsoft-certified consultants have two decades of background providing e-mail and integrated telecommunications/email solutions for companies. Progent offers affordable Exchange Server consulting services to strengthen email security and virus protection, achieve high availability email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange help and support services can aid you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Exchange product such as Exchange 5.5 to Exchange Server 2010.
ProSight Reporting Remote Infrastructure Monitoring Network Consultants
ProSight Reporting ConnectWise Manage Ticketing Information Technology Consulting
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Hornetsecurity Altaro 365 Total Teams Chat Backup Professionals
Computer Engineer Hornetsecurity 365 Total Backup
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
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