Silicon Valley Mountain View, Cupertino, Los Altos
Computer Consulting Professionals Technical Services and Expertise
Onsite Service Available in Mountain View, Sunnyvale, Cupertino, Los Altos, Los Altos Hills
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | 37053 Cherry Street Newark, CA 94560 |
510-933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 |
510-300-1400 | Hayward Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 |
510-899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 |
650-543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 |
925-621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 |
415-321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 |
408-240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 |
650-931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 |
925-362-2400 | Walnut Creek Network Support Services |
Progent's IT support for small organizations in Mountain View are focused on clients who require immediate and affordable help with network stability, security, efficiency, administration, or recovery. This short list of Progent's engineering support services and networking expertise should provide a sense of how Progent can help your company to enhance the competitive value of your computer system.
- Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers small and mid-size organizations automatic backup and easy restore capabilities for Microsoft-based environment. SCDPM 2016 offers application-aware backup for key platforms like SQL Server, Exchange and SharePoint Server, protects Windows and Linux VMs, works with virtual machines hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified Data Protection Manager 2016 consultants can help you to design, deploy, administer, and repair an enterprise-wide backup/recovery solution built around DPM 2016. Progent can assist you to migrate from a previous release of Data Protection Manager or from a legacy solution, and Progent can tune your DPM 2016 environment for on premises, colocated, cloud-based or hybrid deployment models. Progent offers online or onsite support and can deliver as-needed guidance to resolve challenging issues or provide comprehensive project management or co-management support to make sure you complete your SCDPM 2016 initiative on time and within your budget.
- Progent's Microsoft-certified staff and experts in Virtual PC for Mac technology can assist you to integrate your macOS and OS X desktops with your Microsoft Exchange server through comprehensive Office 365 Outlook for Mac consulting services. Progent will make sure that your Exchange Server is correctly setup and that WebDAV, LDAP and Outlook Web App or Web Access are properly enabled. Progent can also provide a broad array of Exchange support services such as systems integration, diagnostics, security, mobile support, performance tuning, plus spam filtering and email encryption. Progent also can provide tailored one-on-one macOS education.
- Progent's Microsoft Office and Office 365 consultants can assist companies of any size to integrate Microsoft Office desktop and Office 365 applications such as Excel, Office Word, PowerPoint, Outlook, Access, Project and Publisher into a cohesive productivity solution that provides quick ROI and promotes better business outcomes. Progent can help your company to interface Office or Office 365 applications with each other and with additional core Microsoft technologies such as SharePoint, Microsoft Exchange Server and SQL Server running locally or in the cloud. Progent can also help you to resolve compatibility issues between various releases of Office desktop and offers live online Office and Office 365 instruction to individuals and teams.
- Progent's data loss prevention (DLP) experts and data leakage protection consultants can assist organizations to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content policies for monitoring the content of email messages and attachments and preventing users from sending confidential or inappropriate information or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help avoid being blacklisted and stay in compliance with industry security standards and regulatory mandates like HIPAA and Sarbanes-Oxley. Read about Progent's complete ProSight series of low-cost managed services for small and medium-size businesses
- Microsoft's desktop virtualization technologies lower the effort required for IT administrators to set up software programs so they are standardized across a corporate workforce, provide the power to control rights to business data, and allow fast installation of additional or updated desktops. In Windows Server 2016, the Terminal Services tool has been enhanced and named Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure behind Remote Desktop Services simplifies desktop connectivity, enhances performance, tightens data security, unifies administration, and offers a nearly transparent user experience. Progent's desktop virtualization engineers can help you to assess the strategic advantages of Microsoft's desktop virtualization solutions, configure pilot and production environments, improve your system infrastructure to accommodate virtual clients efficiently, assess and remediate security problems, and educate your network administrators to follow industry best practices to gain maximum payback from desktop virtualization.
- If you are creating Linux or UNIX based applications on a network that includes Microsoft-based servers, desktops and software, Progent offers network outsourcing and consulting services that keep your system up and running while reliving you to focus on your area of high-value expertise. By using automated server monitoring and providing online and optional on-site support as needed, Progent provides Linux and UNIX developer support that provides an affordable way to manage an information technology network that features high uptime, tight security and high performance.
- Progent can provide small and medium-size companies overflow or fully outsourced Help Desk support for offsite workers. For information about Progent's supplemental or fully outsourced Help Desk Call Center support for telecommuters, see Help Desk Call Center support for a remote workforce.
- Progent's CISSP-certified network security consultants can help businesses of all sizes with any aspect of IT security. Progent can create cost-effective cybersecurity systems that protect a small office against modern threats or Progent can design, configure, and monitor an end-to-end security environment for hybrid networks that support local, online, and mobile users accessing network resources spread across a mix of physical sites and various clouds.
- Progent has been providing SharePoint consulting services since the first product was published more than a decade ago, and Progent has the scope of IT knowledge to assist organizations of all sizes to design and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add substantial business benefit to your information network. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from another collaboration solution; decide whether an in-house, online or hybrid configuration is most sensible for your busi9ness; and pick the right edition of SharePoint 2013 for your applications. Progent can provide full project management services or can assist in specific tasks related to your SharePoint 2013 migration.
- Progent offers remote or onsite access to a Cisco Certified Internetwork Expert (CCIE) engineer to help you to design, install, administer and repair unified communications networks built on Cisco Unified Communication technology in a local, cloud-centric, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications consultants have extensive backgrounds assisting companies of all sizes to build collaboration solutions by providing expert services that include Unified Communications Manager (CUCM) and Cisco CallManager planning and deployment, VoIP phones setup, and wireless VoIP phone solutions. Progent's consultants can assist you with Cisco's entire portfolio of Unified Communications applications such as Jabber, WebEx Meeting Center, Unity Connection, Unified Contact Center Express, and Unified Mobility.
More Facts
If your small business is in Mountain View or anywhere in the Silicon Valley area and you are in need of technical help, information technology outsourcing, or advanced expertise from a Progent professional, call 408-240-9400 or visit Contact Progent.
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An index of content::
Services 64-bit Computing
64-bit Upgrade Support and Help
Progent's Microsoft-certified engineers can help you design, document, carry out, administer, and troubleshoot a network-wide migration to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit environment to verify that it handles all of the important 32-bit applications which you intend to retain plus the new 64-bit editions of applications you plan to install.
Lync Server 2013 and Cisco Unified Communications Services
Lync Server 2013 and SharePoint Services
Microsoft Lync 2013, now called Skype for Business, allows businesses of any size to build a centrally managed and protected communications environment that permits the modern BYOD computing style with IM, presence, web conferencing with application sharing, and both IP and PSTN calling across a broad range of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 experts and system integrators can assist your company to evaluate the advantages of Lync 2013, create an on-premises, cloud-based (with Lync Online) or mixed topology appropriate for your current and long-term goals, implement Lync 2013 so as to speed up your return on investment, and provide live webinar and on-premises training to your IT team and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync 2013 with popular Office and Office 365 apps such as Outlook and PowerPoint.
SPS 2010 Integration Services
Consultant Microsoft Office SharePoint Server 2007
Progent's Microsoft-certified experts can show you how to evaluate the business justification for deploying SharePoint 2007, advise you on the appropriate version of SharePoint for your circumstances, offer configuration and deployment expertise, assist you to set up Microsoft SQL Server as a supporting DBM, optimize your network integrity, integrate your off-the-shelf and customized application programs to operate with SharePoint 2007, design a comprehensive security plan that encompasses portal solutions, and deliver troubleshooting and Help Desk support.
Microsoft Expert Online Support Services Failover Clustering Windows 2008
Windows Failover Cluster Support
The server cluster feature set built into the high-end versions of Microsoft Windows Server 2008 is radically redesigned to streamline the deployment, configuration, and management of server clusters that provide greater levels of system availability, protection, efficiency, and versatility. New or enhanced capabilities include automated cluster verification, revamped setup and deployment, improved cluster management, new cluster architecture for increased availability, hardened protection and quorum structure, fewer failure points, greater disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can assist you evaluate the advantages of Windows clustering, plan and implement a deployment, educate your network support staff to administer your failover clusters, provide continuing consulting and technical help services, and produce and validate a disaster recovery procedure.
Consultant Services Microsoft Financial Software
Microsoft Dynamics GP ERP Configuration
Microsoft Dynamics GP can help you expand and manage your business more efficiently by delivering deep availability of decision-driving data and a fast return on investment. Dynamics GP offers major business benefits including its ability to expand the reach of your company, handle your accounting, computerize financial processes, unify procedures across your company, improve inventory control, enhance order accuracy, grow revenue and shorten turnaround time, and maximize cash flow. Progent can show you how to configure and maintain a reliable, safe server and communications foundation to support Great Plains, and can offer expert Dynamics GP consultants to make sure you derive the full advantages of your Dynamics GP/Great Plains software.
ASA and PIX Online Technical Support
Cisco Firewall integration Online Consulting
Progent’s experienced Cisco network security consulting professionals provide expert PIX and ASA Firewall consulting support including architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from compact, plug-and-play desktop devices for small and home offices to scalable gigabit appliances, Cisco PIX and ASA Firewalls offer a high level of security, performance, and excellent reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, specially designed operating system, eliminating common OS-specific security holes.
Windows 2003 Cluster Server IT Consulting
Non-stop Clustered Servers Setup and Support
Progent provides Windows 2003 Cluster Server consulting to help your business utilize fault-tolerant clustered servers designed to deliver 24x7 operation. Clustered Windows servers for fault-tolerant networks include Windows Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. By helping you create zero-downtime clustered server environments powered by Windows Clustered Server 2003, Progent’s Premier Windows engineers make sure that your fault-tolerant clustered servers are configured to maximize the strategic value of your information network.
Consultancy 64-bit Computing
Information Technology Consulting 64-bit Server
Progent’s Microsoft-premier engineers can assist your organization to update your workstations from 32 to 64 bits. Progent can help you to calculate the risks and benefits of moving to 64-bit desktop computing, plan an efficient migration process that minimizes business disruptions, and provide inexpensive, professional remote support to assist you to configure 64-bit desktop operating systems and application programs on your current computers.
Disaster Recovery Test Lab Consultant
PXE evaluation Lab Consultant Services
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center is available for piloting line-of-business applications, developing cost-effective system upgrade procedures, evaluating and tuning performance, designing or verifying disaster recovery solutions, mitigating compatibility problems, and building training environments for the latest technologies. For Progent customers who lack adequate internal resources to assemble proper test systems, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping vital network projects on schedule.
Citrix XenMotion Consult
Citrix Live Migration Consultancy
Progent's Citrix-certified consultants can assist you to evaluate the strategic advantages of XenServer as well as additional Citrix platforms, and can help you to design, validate, implement, troubleshoot, and support a XenServer solution. Progent can in addition analyze your existing XenServer environment and show you how to optimize resource utilization, performance, security and compliance, availability, and recoverability.
Fault Tolerant Network Technology Consulting Services
Microsoft Windows 2003 Cluster Server IT Consultants
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists have extensive backgrounds helping small and mid-size organizations to reduce system downtime by offering affordable online consulting support for disaster recovery/business continuity planning, fault-tolerant network design, data backup and restore solutions, and transparent system maintenance. Progent’s business continuity experts can assist you to develop and validate an efficient business continuity strategy that aligns with your business goals and budget. Progent’s disaster recovery specialists can assist you to design, implement, and support fault-tolerant technologies including redundant Internet access, virtualized servers, clustering, network load balancing, continual off-site backup, and geographically dispersed hot backup centers.
Biggest Core Routers Outsourcing
Top Ranked 4000 Router Technology Consulting
Cisco offers a full array of routers that includes appliances designed to provide the security, bandwidth, and reliability required by customers from small businesses to worldwide enterprises. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and network uptime. Progent can help you choose and configure Cisco routers to build a reliable infrastructure for your network and to make it economical to grow as you support new users, start new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a variety of routers based on Cisco's IOS operating system, such as Cisco's 800 family of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Series Routers.
Consulting ProSight Email Guard Outbound Email Encryption
Specialist ProSight Email Spyware Protection
Progent's ProSight Email Guard uses the technology of leading information security companies to deliver centralized management and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a further level of inspection for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
SQL Server 2016 Reporting Services Support
SQL Server 2016 Database Migration Technical Support Services
SQL Server 2016 introduces significant enhancements in performance, scale, security, high-availability, mobile computing integration, plus built-in BI. Innovations include PolyBase for processing structured and unstructured files in one appliance for data warehousing, R language support, Row-level Security, Mobile Report Publisher, and seamless control over local and cloud resources. Progent's Microsoft-certified consultants can provide online and on-premises expertise to assist businesses of any size to configure, manage or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
Cisco ASA Firewall URL Filtering IT Services
Engineer Firepower Management Center
The current ASA 5500-X Family of firewalls with Firepower Services provide significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can assist you to maintain your existing PIX or Cisco ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, integrate, tune, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
wi-fi controller Remote Consulting
5500 Wireless Controller Support Services
Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of any size. Progent can help you to administer and debug your current Cisco Wi-Fi environment or carry out a smooth migration to Cisco's modern wireless controller technology.
Remote Consulting Microsoft Denali
Consultant Services Microsoft SQL Server 2012
Progent offers the expertise of certified engineers and experienced database application programmers, database administrators, project management experts, network infrastructure engineers, business continuity planning specialists, and certified security consultants to assist you to evaluate the potential advantages of SQL Server 2012 for your business, install test environments at your datacenter or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and define a cost-effective and secure network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Microsoft GP/Great Plains Integration Services
Emergency IT Consulting Dynamics GP/Great Plains
important characteristics of Dynamics GP/Great Plains accounting include a modular design that allows you to license just the components you need, a standardized architecture built on Microsoft technologies to protect your investment and offer a highly interconnected environment, advanced reporting services that permit you to track all activities, revenues and spending and sales patterns, integration with Microsoft Office to enable access to corporate data, the ability to process data from virtually any db software or desktop application into Microsoft Dynamics GP/Great Plains, and an open design that makes it possible to develop specialized applications. Progent can help you set up and support a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer expert GP/Great Plains consultants to help you convert the powerful features of Microsoft Dynamics GP/Great Plains accounting into a productive business solution.
ProSight Network Infrastructure Monitoring IT Consultants
IP Address Management Support Services
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller organizations to map out, track, enhance and troubleshoot their connectivity hardware such as routers and switches, firewalls, and access points as well as servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are always current, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when potential issues are discovered. By automating complex management activities, WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, finding devices that need critical software patches, or identifying the cause of performance issues.
Security Management Engineers
Urgent CISM Certified Network Security Testing
Progent offers the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization describes the core competencies and international standards of performance that information security managers are required to master. CISM provides executive management the assurance that consultants who have qualified for their CISM credential have the experience and capability to provide efficient security administration and consulting consulting.
Virtual Server Private Cloud Hosting Consultancy
Private Clouds for Small Businesses Services
Progent's Private Cloud Hosting service offers complete hosting of a small organization's production servers in an environment that gives the maximum degree of dependability and expandability and is also easy to migrate to any data center. Progent's Private Cloud Hosting and Management services are based on mature virtualization platforms that allow small businesses with mixed- platform IT systems to save significantly on the costs of capital equipment, infrastructure maintenance, and network management while achieving world-class fault tolerance and an unmatched level of vendor independence.
24 Hour Barracuda Backup Replication Support and Integration
Remote Support Barracuda Backup Live Backup
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup solution can incorporate a purpose-built physical storage device manufactured by Barracuda or a virtual appliance with similar features but which utilizes your existing storage hardware. Barracuda Backup safeguards critical company data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to assist you to plan, configure, manage and troubleshoot a BDR system built on Barracuda technology.
Jabber and Mac Remote Technical Support
IT Consultants Jabber Multiline
Progent's Cisco Jabber consultants can provide remote or onsite support to assist businesses of all sizes to plan, deploy, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide in-depth expertise for the technologies that go into building a cohesive Cisco Jabber collaboration solution including Cisco network devices and management tools, Microsoft Office 365 applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP trunking, Wi-Fi systems, cyber security, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a cohesive collaboration solution.
Consultancy Firm Desktop
Troubleshoot Microsoft Desktop
Progent can deliver a wide array of economical remote and onsite support services to help you to deploy, manage, and debug desktops and handhelds based on Microsoft Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
After Hours Microsoft Azure Disaster Recovery Services
Azure cloud migration Coder
Progent's consultants can help you with every phase of Microsoft Azure migration such as needs analysis, readiness evaluation, solution architecture, pilot testing, implementation, centralized administration, performance tuning, license controls, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can assist you to configure and troubleshoot firewall appliances and VPN connections so that your users can safely access to Azure services, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft platforms to run in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also help you to set up a hybrid cloud ecosystem that transparently combines physical datacenters with Azure resources.
Top Sales Agent Program for IT Services Consultant
Referral Program for Computer Consulting Online Consulting
Progent has developed a selection of programs that allow individuals or organizations to profit by acting as referrers, sales agents, or resellers of Progent's IT support and advanced consulting. Alternatives include performing as a sales agent for Progent-branded services or taking advantage of Progent's information technology experts under your own brand as a transparent extension of your network consulting company.
Office Excel 2010 Consultants
Services Office Excel 2007
Progent's certified Excel and Office 365 Excel consultants can provide a broad variety of online support services to assist you to design, develop, pilot test, install, manage, and debug business applications based on any version of Excel, including Excel Online and Office 365 Excel. Progent can help you to move your existing Excel applications to the latest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility issues between different releases of Office Excel. Progent offers on-demand support to clients looking for a quick fix to a stubborn issue associated with Excel and Progent also offers comprehensive project management support for migrating or creating mission-critical applications built on Office Excel. Progent's affordable webinar training for Office Excel can be customized to address the special requirements of individual users or groups.
Top Exchange 2013 In-Place Hold Network Consultant
Exchange 2013 Outlook Web App Setup and Support
Microsoft Exchange Server 2013 includes significant enhancements to the functionality of Microsoft Exchange 2010 and introduces powerful innovations as well as a revamped architecture. These improvements affect vital areas including ease of administration, availability, security, cost of ownership, teamwork, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you evaluate the potential advantages of upgrading to Microsoft Exchange 2013, create an efficient test and deployment strategy, and educate your IT team to manage your Exchange Server 2013 solution. Progent also offers ongoing online consulting and support and management services for Microsoft Exchange Server 2013.
Support and Help Call Center Sharing
Co-managed Call Center Remote Troubleshooting
Progent's Microsoft authorized Consultants provide three ways to help mid-size and large businesses create a cost-effective and productive internal Computer Support Helpdesk. Progent's help desk consulting services include ROI evaluation, process analysis and enhancement, management reporting, education of internal personnel, and documentation of processes. Progent's Software Evaluation and Integration Services help companies sift through the numerous top level Help Desk software packages available and decide which packages might be too expensive, miss key features, or align poorly with your company's business goals. Progent also offers short-term staffing for organizations who need to reinforce their internal Help Desk team for special projects or to fill in for absent or indisposed personnel.
IT Outsourcing Examples Whitepaper
Small Business IT Outsourcing White Paper
Progent’s IT outsourcing packages provide affordable network consulting for mid-size corporations. Whether it involves planning system architecture, creating an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your system, or developing an on-line eCommerce solution, outsourcing your network technical services can reduce costs and minimize risks, permitting IT support budgets to grow in a more linear and controlled manner than is possible by amassing a bulky, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a protected and highly available network architecture for your critical Windows-powered applications such as Windows 2008, Exchange Server, and Microsoft SQL Server 2008.
Security Contractor Juniper NetScreen IPsec VPN
Juniper NetScreen 5400 Firewall Network Consultant
Progent's Juniper-authorized NetScreen engineer can assist you to configure and integrate NetScreen 5000 series routers, migrate from older NetScreen devices to the latest Juniper technologies, and troubleshoot network infrastructure problems in all-Juniper or mixed-technology environments.
Integration Support Clustered Server
Emergency Network Consulting Fault Tolerant Mutli-location Network
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth experience assisting small and mid-size businesses to minimize system downtime by offering cost-effective online consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability network design, backup/restore systems, and transparent maintenance. Progent’s business continuity experts can assist you to plan and test an efficient business continuity plan that matches your business goals and budget. Progent’s disaster recovery specialists can help you to architect, implement, and support fault-tolerant technologies including redundant Internet connectivity, virtualization, clustering, network load balancing, continual online backup, and multi-location hot backup centers.
Specialists Hybrid Office 365 and Exchange
Office 365 authentication IT Services
Microsoft supports transparent hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes located on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Exchange network. Progent's Exchange consultants can provide as-needed expertise to help you through challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is completed on schedule and on budget.
ProSight Private Cloud Services Technology Professional
ProSight VM Hosting Professional
Progent's ProSight Virtual Hosting service offers proven virtual server architecture, a state-of-the-art data center facility, and the support services of Progent's Microsoft-certified consulting team to provide small and midsize companies with a complete information technology outsourcing alternative that enhances network dependability and protection, reduces management hassle, and lowers expenses. With Private Cloud Hosting, a smaller company can have each of its software platforms and key application servers supported within a safe and fault tolerant data center on a high-performance, non-stop virtual server set up and maintained by Progent's network support experts.
24x7x365 Stealth Penetration Testing Firewall Network Install
Microsoft, Cisco and Security Certified Experts Security Services Stealth Penetration Testing
Stealth intrusion checking is an important component of any comprehensive network security plan. Progent’s security professionals can perform extensive penetration checks without the awareness of your organization's internal network support staff. Unannounced penetration checking uncovers whether current security monitoring systems such as intrusion incident alerts and event log analysis are properly set up and actively monitored.
Nexus MPLS Integration Services
Nexus Switch EIGRP Online Troubleshooting
Cisco Nexus switches are designed to provide the performance, expandability, uptime, cloud readiness, capacity, security and manageability needed to function as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and onsite consulting and troubleshooting services to help your IT staff to plan an optimal switch architecture, build test systems to confirm your network design, deploy Nexus switches, define and enforce appropriate policies, perform security vulnerability evaluations, set up proactive monitoring, fully utilize resources through virtualization, analyze and repair switching and routing problems, maximize performance, plan for expected growth, and take advantage of the advanced fault-tolerant features incorporated into Cisco's Nexus switches. Progent's consultants can also assist you to migrate non-disruptively from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
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