Silicon Valley
Mountain View-Sunnyvale Silicon Valley California
Computer Consultant Professionals
Technical Help and Expertise
Onsite Service Available in Mountain View, Sunnyvale, Cupertino, Los Altos, Los Altos Hills
Progent's experts knows how to deliver a broad assortment of engineering and technical support assistance for computer environments powered by any combination of Windows, Cisco, Apple macOS and OS X, or Linux technologies. Network services offered to small companies in the Mountain View neighborhood by Progent's team of Microsoft engineering experts include:
- Progent has been providing SharePoint consulting services since the first SharePoint product was published over a decade ago, and Progent has the breadth and depth of technical knowledge to help organizations of all sizes to design and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist your company to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration solution; decide whether an in-house, Cloud-based or hybrid configuration is most sensible for your company; and select the most appropriate edition of SharePoint 2013 for your applications. Progent offers comprehensive project management services or can assist in individual jobs associated with your SharePoint 2013 migration.
- Progent provides online training for popular client applications. Progent's Webinar training covers topics such as Microsoft Office 365 Excel and Power BI reporting, Office 365 Word VBA programming, Publisher co-editing, Outlook calendar sharing, Microsoft Office Access programming, Microsoft Dynamics GP (Great Plains) migration, and Windows 10 management. Online education provides all the benefits of traditional classroom sessions, such as immediate interaction between students and teachers, but avoids the costs of travel and the hassle of attempting to accommodate the availability of teachers and trainees.
- Progent can provide companies with an IT management professional who can function as a part-time Chief Information Officer. This veteran IT officer can provide strategic direction to help your company to integrate appropriate IT products to improve business processes so they match better with your business goals. Your business can develop and implement a well thought out information technology strategy without incurring the cost of a full-time senior IT executive. Key services Progent's temporary CIO can carry out include growth strategies, establishing technology budgets, building and tracking models for TCO and ROI, reengineering business processes, negotiating contracts with suppliers, defining security standards, cash flow management, streamlining data center management, software revision management, IT asset documentation management, and business continuity planning.
- Fortinet FortiGate next-generation firewalls are leaders in delivering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet firewall experts can help your business to deploy your Fortinet security appliances to safeguard your digital assets at the network edge, within the data center core, at branches, and at the cloud edge. To find out more, refer to Fortinet NGFW firewall experts.
- Progent's Microsoft Project Server and Project Online consultants can provide in-depth support in implementing and managing all editions of Microsoft Office Project and can provide a broad variety of cost-effective remote consulting services following industry leading practices to help organizations of all sizes to receive all the benefits of this powerful platform. Support services available from Progent include solution planning, software configuration and migration, strategies for secure collaboration among local and offsite users, network infrastructure optimization, and specialized webinar training.
- Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup solution can include a custom-designed physical appliance built by Barracuda or a software-based appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup protects vital company data generated locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting support services to help you to plan, configure, operate and repair a BDR system based on Barracuda Backup. For more information, visit Barracuda Backup and disaster recovery consulting and management.
- Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to evaluate the business benefits of migrating to SQL Server 2017 and can assist your organization to design and implement a smooth migration of your databases and applications to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's consultants offer online or on-premises support ranging from on-demand design review or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 project is carried out on time and within budget. To learn more, refer to SQL Server 2017 migration expertise.
- The Helpdesk service delivery structure used by Progent gives small and midsize businesses an affordable option to replace dependence on independent consultants by offering in-depth expertise shared by all support groups, optional round-the-clock access to emergency help, escalation capability to appropriate experts for solving the most difficult issues, service consistency and reliability, quick follow-up enforced by veteran IT service administrators, a selection of easy-to-use mechanisms for initiating service jobs, and excellent process visibility made possible by ticket tracking and accessible via a web-based portal.
- SQL Server 2016 introduces significant improvements in performance, scale, security, high-availability, mobile computing support, and integrated analytics and reporting. New features include PolyBase for handling relational and non-relational files in one appliance for big data applications, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and centralized management of on-premises and cloud-based resources. Progent's Microsoft-certified SQL Server 2016 consultants can provide remote and onsite support to help businesses of any size to design, deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics ERP, Lync or Skype for Business, and SCOM.
More Facts
If your small business is in Mountain View or anywhere in the Silicon Valley area and you need technical assistance, information technology outsourcing, or high-level services from a Progent consultant, call 408-240-9400 or visit Contact Progent.
An index of content::
Top Ranked Remote Consulting Non-stop Network
Fault Tolerant Data Center Technical Support
Progent’s fault tolerant system experts offer non-stop computing support, disaster recovery services, system load balancing, fault-tolerant interoffice access, fault-tolerant Internet architecture design, fault-tolerant data center services, and other fault-tolerant operations support to show your company design a non-stop network for strategic applications. Progent possesses the experience to develop economical, 24x7 systems by utilizing the expanding library of Microsoft Windows Cluster servers including Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco authorized consultants can show you how to you build a fault tolerant mutli-location network with a fully mirrored Internet interface and intelligent system load balancing.
Support and Integration Jabber and SIP trunk
Cisco Certified Experts Support Outsourcing Jabber Video Messaging
Progent's Jabber consultants offer online or onsite support to assist organizations of all sizes to plan, deploy, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for all the products, technologies and services that go into building a cohesive Jabber solution including Cisco network devices and management tools, Microsoft Office applications, Windows and Mac computers, iOS and Google Android smartphones, SIP interfaces, Wi-Fi systems, security and compliance, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a cohesive collaboration solution.
SharePoint Backup and Recovery Computer Consulting
SharePoint Online IT Services
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer affordable online and on-premises consulting, application development, and troubleshooting services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist you plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud-based components into a cohesive information management solution.
Microsoft Exchange 2016 Migration Planning Specialists
24/7/365 Exchange 2016 Migration Planning Technology Consulting Services
Progent can help you in any and all phases of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your VMs, mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.
On-site Technical Support Microsoft Windows 2003
Microsoft Certified Partner Specialist Windows Server 2003
Progent's certified Windows Server 2003 engineers offer network help and IT consulting services for the complete line of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 migration, configuration, administration, and support services include system planning, deployment, project management, on-premises and remote network support and troubleshooting, Help Desk services, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.
Virtual Server Technology Engineer
Technology Consulting Services Server Consolidation
With virtual servers, companies can run many virtual machines on one actual server. Virtualization technology allows IT organizations to enjoy all the benefits of server segmentation, but without the expense associated with buying extra server equipment. Virtual servers are the critical technology behind private clouds, which offer important benefits such as lowering the costs of capital equipment, datacenter facilities, and administration while improving data security, network availability, and disaster recovery. Other key server management options include server monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's certified server management consultants can assist you with all aspects of server virtualization and administration to allow your company to contain expenses and save time.
On-site Support Wave 2 Wi-Fi
Wave 2 WiFi migration Troubleshooting
Progent’s Wireless Consulting Services provide a convenient, affordable way for businesses of all sizes to configure, manage and repair cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Developer Amazon MWS programming
Amazon Marketplace Web Service integration Development Firms
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can expand their reach, lower their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and speed up your return on investment.
Windows and Linux Integration Support
Linux with Windows Consulting Services
If your company computer system combines Linux technology technology with MS Windows, Progent can show you how to integrate your computers into a cohesive environment that allows all your operating systems to run side by side for simple administration, seamless dataflow, high availability, enhanced performance, and tight protection. Progent's UNIX/Linux and Windows coexistence assistance offerings feature IT infrastructure integration and service, support for Windows services for UNIX, remote server monitoring and administration, online technical help and troubleshooting, in-person technical support, and Helpdesk services.
macOS Online Troubleshooting Technology Professional
macOS Online Troubleshooting Consulting Services
Progent offers nationwide remote help and consulting services for companies who run Apple macOS and OS X environments or whose information systems include a mix of Apple Mac and Microsoft Windows products. Progent's experts offer Apple macOS and OS X clients a variety of IT services such as desktop assistance, migration to the current edition of macOS from legacy editions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist you with iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Remote IT help offers maximum return for your information technology budget by preserving client efficiency and limiting the hours billed for network analysis and repair. Advanced remote access technology and skilled technicians and consultants allow Progent to handle most network problems without squandering time and money by going to your location. In most of cases your IT issues can be dealt with over the phone or via a combination of telephone support and remote access. Progent can offer the services of Cisco certified CCIE network engineers and CISM and CISSP certified security specialists to help with the most challenging system problems.
Remote Office Troubleshooting
Microsoft Certified Partner Remote Office Network Consultant
Years of background providing Microsoft support and Cisco network consulting has allowed Progent to build an unmatched ability for supporting branch offices that need IT help with the responsiveness common to with small companies but which offers effective communications, complete documentation, and adherence to enterprise IT protocols. If your corporation maintains a branch office situated anywhere in or any region served by Progent's engineers, Progent can offer a wide range of onsite and off-site network consulting services and network design assistance.
Automated Desktop Inventory Technical Support
Network Consultants Server and Desktop Monitoring and Reporting
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by checking the state of vital devices that power your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your designated IT management staff and your assigned Progent engineering consultant so that all looming issues can be addressed before they can impact your business.
SCDPM 2012 Security Specialist
SCDPM 2012 Cloud Backup IT Services
Progent's Microsoft-certified consultants offer remote or onsite expertise to help companies of any size to design, deploy, administer, and repair a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from older releases of SCDPM or from a different backup platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud-based, or hybrid environments. Progent can provide occasional support for resolving particularly stubborn problems, or comprehensive project management services. Progent's consultants can also help you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Microsoft Windows 2008 R2 Support and Integration
MCSE Expert Certified Windows Server 2008 Hyper-VI Consultant Services
Microsoft Windows Server 2008 represents a major step forward in making information networks more protected and fault tolerant, simpler to virtualize and administer, higher performing, and able to offer a better platform for web publishing. Progent can help your business get the most from the enhancements built into Windows Server 2008 by delivering Microsoft-certified consulting, support, training, temporary staffing, monitoring, and security engineering services.
Microsoft Intune Professionals
Microsoft Certified Partner Intune Policy Settings Information Technology Consulting
Progent's Microsoft-certified Intune consultants can help your company to assess the strategic value of adopting Microsoft Intune for administering your mobile devices including laptops, phones, and tablets powered by Windows, Apple iOS, and Android. Progent can help your company to define security and compliance policies, plan and deploy test systems to evaluate the appropriateness of Microsoft Intune for your environment, install Intune throughout your enterprise, combine Intune with System Center Configuration Manager for unified change management, and maintain your Intune solution.
Intrusion Protection Systems Security Consultant
Network Security Auditor VPN Security
Progent provides small and medium size organizations professional support for Intrusion Protection products and IPsec VPN solutions from major firewall and Virtual Private Network security companies such as WatchGuard, Juniper Networks, and Symantec. Progent can show you how to create a comprehensive security plan and select appropriate products from a variety of suppliers to achieve your security goals while staying within your spending limits.
Catalyst Wi-Fi Access Point Professional
Technology Consulting Services Catalyst Wi-Fi 6 AP Planning
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 Wireless Access Point experts can provide economical online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points.
CGIA Online Support
Microsoft Certified Solution Developer (MCSD) Information Technology Consultant
Progent offers clients access to engineers who have been awarded some of the computer industry's most prestigious credentials. Progent thinks that customers have the right to be sure that their computer service professionals have accredited testing as well as broad practical experience so that Progent's customers can engage Progent's service with confidence. In many cases, vendor credentials such as the CCIE brings privileges for significantly superior vendor assistance than is available to uncertified consultants, allowing Progent to deliver customers a better level of IT service. In other cases, major credentials such as CISSP or ISSEP for IT security can help corporate clients to demonstrate compliance with regulatory requirements by engaging the services of recognized IT professionals.
IT Consultant SQL Server 2012
SQL Server Configuration Manager Specialist
Progent can provide the expertise of Microsoft-certified engineers as well as seasoned database application programmers, database administrators, project managers, network infrastructure architects, disaster recovery planning specialists, and security professionals to help you to evaluate the likely benefits of SQL Server 2012 for your organization, install pilot environments at your datacenter or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and configure a cost-effective and secure network infrastructure that helps you maximize the business benefit of SQL Server 2012.
Windows Cluster Computer Consultant
Emergency Clustered Server Troubleshooting
Progent provides Windows Cluster Server consulting to help your business implement zero-downtime server clusters that can deliver 24x7 uptime. Windows cluster servers for non-stop networks include Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Server Cluster. By assisting you t design zero-downtime clustered server environments powered by Windows Server Cluster 2003, Progent’s Certified Windows professionals make sure that your fault-tolerant clustered servers are set up to optimize the competitive value of your information system.
Network Consultants CIO
Technical Consultant CIO
Progent can provide the temporary services of a veteran Chief Information Officer who can offer a broad perspective to help you select and support network solutions to meet your present needs and that can serve as a firm foundation for your future growth. Progent's part-time or temporary CIO services offer economic leverage to organizations trying to optimize the benefits from their network investment but who are unable or hesitant to take on another high-level manager to their full-time staff. Because Progent is vendor-neutral, with a large team of consultants certified to maintain all leading OS platforms and connectivity technologies plus a wide selection and business applications, Progent is in an ideal position to provide objective advice as well as expert technical help for developing IT systems that fit the special requirements of your business.
Check Point 6000 Firewalls Technology Consulting
Check Point ZoneAlarm Network Consultants
Progent's Check Point experts can help you select and configure Check Point Firewall and VPN utilities and hardware powered by Check Point Software's technology to offer an affordable and effective security defense for your corporate network. Progent can also help you configure other Check Point products including ZoneAlarm and Check Point UTM-1 firewalls with security products from other suppliers and offer a central source for continuing network support, maintenance, education, and design services.
24/7 Services Internet Connection
WiMax Consultant Services
Progent offers access to the affordable support of online Internet connectivity consultants to assist your company to assess or update your Internet services so your Internet access solution matches your business requirements. Support services provided by Progent's engineers include evaluation of your existing bandwidth use, vendor and service plan comparison and ordering, network provisioning, and managing a smooth move to a different carrier and/or service plan. Provisioning can include enhancing existing routers and configuring new ones, setting up firewalls, and designing fault-tolerant BGP configurations.
Aironet 802.11ac AP Migration Onsite Technical Support
Aironet Wi-Fi AP Management Network Engineer
Progent's Cisco-certified wireless networking consultants can help organizations of all sizes to design, deploy, manage and troubleshoot Cisco Aironet Wi-Fi access point solutions to provide the throughput, range, density, expandability, security compliance and ease of management required for transparent access between wireless and wired network infrastructure. Progent can provide efficient online and on-premises consulting services for both end-of-life and new-generation 802.11ac Aironet access points and Progent can help you design and manage deployments of indoor and outdoor/industrial Aironet access points.
After Hours High Availability Data Center Computer Consultant
Urgent Internet Data Center Consultant
Progent's Data Center consultants can help you identify fault-tolerant data centers that match the particular needs of your business. High availability colocation sites are especially attractive to small organizations due to of their affordability and convenience compared to pursuing a do-it-yourself strategy. Attempting to build an on-site data center with even a basic level of fault tolerance is financially prohibitive for most small companies. Progent is ready to show you how to get all the advantages of high availability data centers and 24x7 colo sites by offering a full array of engineering and maintenance services.
Microsoft Hyper-V 3.0 Network Consultant
Microsoft Hyper-V 3.0 Server Consolidation IT Consultants
Widows Server 2012 R2 Hyper-V improves server virtualization in important areas including multitenancy, flexible infrastructure, cloud readiness, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Hyper-V to deploy and maintain virtual servers to cut IT expenses and improve availability.
Help Desk Process Integration Services
Technical Support Services Network Support Help Desk
The Help Desk support delivery structure used by Progent gives small and midsize companies an efficient option to reliance on independent consultants by offering broad technical knowledge shared by numerous support groups, optional round-the-clock availability of emergency assistance, fast escalation to appropriate experts for handling even the most intractable problems, support consistency and reliability, prompt follow through enforced by veteran support administrators, a choice of easy-to-use ways for initiating support jobs, and a high level of progress transparency made possible by trouble ticket tracking and available through a web-based portal.
CRISC Certified Risk and Information Systems Control Architect Consult
CRISC Certified Risk and Information Systems Control Professional
Progent offers the services of a CRISC-certified risk management consultant to assist your company to plan and deploy an enterprise risk management (ERM) strategy following leading practices identified by CRISC and crafted to align with your company's risk tolerance, business objectives, and IT budget.
BlackBerry BES IT Services
BlackBerry Exchange Support
Progent offers the services of RIM BlackBerry-certified consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry technology affordably and successfully, doing away with the requirement for an internal BlackBerry specialist and reducing the cost and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified engineers, and CISSP and CISM-certified security engineers. This breadth of knowledge, in conjunction with Progent's proven remote support model, provides small businesses an efficient option for integrating BlackBerry devices and software productively into their IT network.
Microsoft Configuration Manager 2012 Support Services
SCCM 2012 Planning Remote Support Services
Progent can assist you to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to SCCM 2012 from a legacy change management platform or help you to modify your current SCCM 2012 ecosystem to accommodate your changing business requirements. In addition, Progent can help you to build an infrastructure that takes full advantage of SCCM by delivering advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and IIS.
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