Onsite Service Available in Mountain View, Sunnyvale, Cupertino, Los Altos, Los Altos Hills

Progent's certified professionals can deliver a wide selection of consulting and support assistance for IT systems based on any mix of Microsoft, Cisco, Apple, or Linux/UNIX platforms. Network support services offered to small organizations in the Mountain View vicinity by Progent's team of Microsoft and Cisco certified consulting experts include:

  • Progent is experienced in negotiating ransomware settlements with hackers. Negotiating an acceptable settlement is a complicated exercise that requires a combination of real-word experience, IT knowledge and business savvy. It also demands working closely with the victim's IT staff and the cyber insurance carrier, if there is one. Since the top priority of the ransomware victim is operational continuity, it is vital to establish recovery teams that operate efficiently, in parallel, and in close communication. Progent has the breadth of technical knowledge and the depth of personnel to supplement your IT support team and restore your network environment quickly and economically. To learn more, visit ransomware settlement negotiation consulting.

  • Microsoft's virtual desktop technologies reduce the effort needed for IT administrators to deploy software programs so they are standardized across a corporate user base, provide the power to manage rights to business data, and allow fast deployment of additional or upgraded desktops. In Microsoft Windows Server 2016, the Terminal Services tool has been revamped and renamed Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure (VDI) behind RDS simplifies desktop access, improves responsiveness, tightens data security, centralizes management, and offers a nearly transparent user experience. Progent's Windows Server 2016 engineers can help you to assess the business benefits of Microsoft's desktop virtualization solutions, configure pilot and on-line deployments, improve your system architecture to support virtualized clients effectively, evaluate and resolve security issues, and educate your IT administrators to follow industry best practices to gain a fast ROI from client virtualization.

  • Microsoft Lync 2013, renamed Skype for Business Server, is an on-prem platform that enables businesses of any size to build a manageable and protected communications environment that supports a BYOD computing model with IM, real-time presence, web meetings with application sharing, as well as IP-based and PSTN calling across a broad range of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 experts can help you to support your legacy Lync environment or plan and implement an efficient migration to a modern solution by offering Skype for Business Server expertise. Progent can also help you create a hybrid deployment that integrates on-prem Microsoft Skype for Business Server with the cloud platforms Skype for Business Online or Teams.

  • The Help Desk Call Center service delivery structure used by Progent offers small and midsize businesses a dependable alternative to reliance on freelance consultants by offering broad expertise shared by multiple support groups, optional round-the-clock access to urgent assistance, escalation capability to appropriate specialists for solving the most intractable problems, service consistency and reliability, prompt follow-up enforced by seasoned support administrators, a choice of easy-to-use techniques for initiating support tasks, and a high level of progress transparency made possible by ticket tracking and available through a web-based portal.

  • Progent's Microsoft Access consulting experts offer economical online consulting services for all releases of Microsoft Office Access including desktop and browser-based versions and offers expert help for Access application development, database migration, performance optimization, BI reporting, and maintenance. Progent also offers custom online classes for Office Access application programming and database management.

  • Progent has produced a white paper summarizing the advantages businesses of all sizes can derive from outsourcing or co-sourcing network consulting from Progent. Progent's Network Support Outsourcing and Co-sourcing report describes Progent's proven IT service delivery paradigm for IT support that ranges from router configuration to advanced application development. The white paper also explains ways that Progent's outsourcing and co-sourcing services can assist companies to cut costs, accelerate productivity, and increase the value of their IT network. To see Progent's white paper, click: Advantages of Outsourcing Network Support from Progent.

  • Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to assist businesses of any size to design and carry out a smooth deployment of Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid model. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters. Also, Progent's Windows Server 2022 migration consultants and Windows Server 2019 migration consultants can help you to plan and implement an efficient migration from Windows Server 2016 to a newer version of Windows Server.

  • ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading information security companies to deliver web-based management and world-class protection for your inbound and outbound email. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further layer of inspection for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email that stays inside your security perimeter. Learn about Progent's complete ProSight portfolio of affordable outsourced network management services for small and medium-size organizations.

    More Facts

If your small business is in Mountain View or anywhere in the Silicon Valley area and you require computer help, information technology outsourcing, or advanced services from a certified Progent consultant, call 408-240-9400 or visit Contact Progent.

An index of content::

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    ProSight Email Guard Content Filtering Service Engineers

    Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide web-based management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further level of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The local security gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall.

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    Progent's Microsoft-certified SQL Server application developers and DBAs offer online expertise to assist organizations of all sizes to create, manage, and maintain applications based on Microsoft's SQL Server platform and .NET framework. Progent's SQL Server experts offer support for any phase of application development in environments that can include small office databases to N-tier VLDB applications and data warehousing.

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    RIM Blackberry Professional

    Progent can provide the support of RIM BlackBerry-premier engineers who can help small companies to design, administer, and repair BlackBerry solutions economically and successfully, eliminating the need for an internal BlackBerry specialist and minimizing the cost and hassle of supporting a mobile wireless workforce. Progent's BlackBerry engineers offer in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This wide range of expertise, in conjunction with Progent's efficient online service delivery model, provides small companies a cost-effective solution for integrating BlackBerry technology productively into their IT system.

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  • WatchGuard SSL VPN Cybersecurity Contractor
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    Progent offers support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall product that aligns with your network security requirements and budget. Progent can help you to manage outdated WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewall solutions.

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    Progent offers the services of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management (ERM) solution based on leading practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget.

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    Progent's Wi-Fi site survey services assist you to plan, implement and debug a Wi-Fi LAN customized for your environment, offering your business a WLAN that delivers the coverage, speed, capacity, Quality of Service, data protection, and roaming capability your company needs. Wireless survey services from Progent include remote predictive analysis for planning a wireless LAN and onsite site survey services for validating, optimizing, and troubleshooting a functioning Wi-Fi network.

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    Progent is committed to information transfer from Progent's consultants to clients. By educating customers to deal with problems that are within their comfort zone, Progent can focus on delivering high-value skills where Progent has little competition. Small businesses who utilize trusted freelance service providers or who maintain internal IT staffs benefit when Progent passes on information about critical technology and tested processes to make their networks more reliable, secure, and efficient.

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    Progent can help you in any facet of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Hyper-V virtualization; setting up HLB; configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook clients.

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    If your company does not need urgent remote help but expects to need technical services with your information system soon, you can conserve time and money and guarantee that the right expertise will be ready when you want it by contacting a Progent sales agent and signing up as a customer. For more information, call 800-993-9400 or email information@progent.com.

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  • ASA 5500-X Firewall with Firepower Online Support
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    Cisco's Firepower NGFWs Firewalls provide a major performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized management of advanced cybersecurity capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to design and carry out a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's cloud-based services to build and centrally manage IT environments that span branch offices, data centers, private clouds and public clouds.

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  • Online Support UNIX with Windows
    UNIX, Windows Specialists

    Progent's UNIX platform consulting services provide small companies and software developers support for administering and maintaining UNIX, Linux or Solaris environments that run with Microsoft-powered networks. Progent can give your organization contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of experience offers you an easy one-stop source to help you create and maintain a protected and reliable cross-platform connectivity and communications environment that supports UNIX and Microsoft interoperability by combining Windows with major variants of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

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  • Support and Integration Windows 10 Business Store Portal
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    Progent's Windows consultants can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Online and onsite assessment and migration support for Microsoft Windows 10 available from Progent's consultants include Return on Investment analysis, project management, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management, telecommuter access, security and compliance, streamlined provisioning and administration, network infrastructure design, wired/wireless convergence, business continuity planning, webinar training for IT support personnel and end users, and ongoing technical help.

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  • Microsoft Dynamics GP ERP Network Consultant
    Great Plains Consulting

    Progent can show you how to prepare and implement a smooth move to Microsoft Dynamics GP so that you retain your information, improve your security, enhance your analytics, take complete advantage of Microsoft Office support, and minimize business disruption by creating and following a smart migration strategy. Progent can also help train new Dynamics GP 2010 users so you don't lose productivity. Progent can improve your financial reports and business analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to produce specialized business software and eCommerce solutions that integrate seamlessly with Dynamics GP 2010/Great Plains 2010.

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    Progent's certified failover clustering consultants can assist you to evaluate the advantages of deploying Microsoft Windows Server 2012 failover clustering technology to build an advanced fault-tolerant/disaster recovery strategy, assist you to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and engineering support for failover clusters that include physical servers or virtual machines, and help you to streamline the administration of clustered servers.

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    Microsoft Small Business Server (SBS) is an affordable suite of server products that offers the basis for a powerful but manageable information. The inter-connectivity demands of the Microsoft .NET components included with Small Business Server 2011 requires an IT consultant with real-world expertise and broad knowledge in planning and building effective end-to-end business technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, administering, and servicing IT solutions based on the Microsoft SBS line of servers and applications.

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  • Symantec Raptor Security Companies
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    Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and Symantec VPN appliances including the Symantec Raptor and VelociRaptor line or show you how to migrate to newer firewall/VPN solutions. Progent can also help you design and implement a comprehensive security plan that can incorporate firewall/VPN appliances and software, managed security and virus protection services, system monitoring products, and formal policies and processes. Progent has the skill to be your single resource for on-going technical support, administration, education, and security consulting.

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    Progent's compensation model is based on revenue sharing, so similar to being an independent contractor, your earnings are entirely tied to your generated revenue. Certain Progent support staff stress lifestyle issues and elect to consult at a more relaxed pace, utilizing our self-determined calendar to follow individual enthusiasms such as mountain biking, motorcycle racing, skiing, fishing, travel, or spending private time with relatives and acquaintances. Others take advantage of the opportunity to earn major bucks via hard effort and extended hours. Progent completely encourages both ends of the spectrum and everything in the middle.

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    Progent can help your organization in any phase of your upgrade to Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V virtualization; setting up HLB; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and configuring Outlook clients.

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    Progent's Microsoft-certified professionals can assist you to analyze the potential advantages of Hyper-V-powered virtualization for your company, conduct test implementations to validate Hyper-V's operation with your line-of-business applications, evaluate your network infrastructure for optimal operation with virtual server solutions, assist you in upgrading to Windows Server 2008 and configuring Hyper-V, educate your network management staff to track and administer Hyper-V, offer expert consulting support for enhancing the protection of your virtual servers, design and validate disaster recovery procedures that maximize network uptime, and provide ongoing consulting and maintenance including low-cost remote repair and turn-key Help Desk outsourcing.

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    Progent can assist your it team to plan and manage cost-effective environments that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid network models that utilize physical resources along with public cloud services. To assist you to incorporate public clouds with networks, Progent offers a variety of public cloud migration support services that include Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of experience providing advanced consulting expertise online, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.

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    Progent's Linux support experts provide small companies and developers support for administering and maintaining Linux computers that coexist with Microsoft-based networks. Progent offers your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of experience offers you a convenient one-stop consulting firm to show you how to build and manage a secure and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux variations such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

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    Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.

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  • Azure integration Consultant
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    Progent can assist companies of all sizes to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower hardware expense. Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud computing models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and resources and ensure you sidestep the common errors small companies make when migrating to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN connections and also to manage Apple iOS devices and Android handhelds.

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    The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-premier CCIE network experts can help you to manage your current PIX or Cisco ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, deploy, tune, manage and troubleshoot firewall solutions based around Cisco ASA firewalls with Firepower Services.

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    Medium-size companies can derive all the advantages of Operations Manager and have fast availability of Progent's Microsoft and Cisco Premier network support professionals. Thanks to Progent's economically priced IT service programs, medium-size organizations can select a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, proactive alerts, comprehensive reporting, Help Desk support, and remote service. For companies with mission-critical applications who need high availability networking, Progent offers a complete 24x7 outsourcing solution. Progent supports Operations Manager to offer mid-size company networks enterprise-class availability, protection and performance.

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    Progent offers consulting expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and manage a WatchGuard Firewall/VPN appliance that fits your security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewall solutions.

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    Application Publishing with ISA Server 2006 provides more control over intranet resources while supporting enhanced efficiency by making these resources available to authorized remote or mobile users. Internet Security and Acceleration Server 2006 can protect corporate applications, services, and information throughout all network components with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server consultants can show you how to design, install, set up, and maintain ISA Server 2006 on your system so your business benefits from a highly functional and affordable balance of protection, convenience, and performance.

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    Progent's certified SonicWall firewall consultants can help you integrate, maintain, and tune SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified cybersecurity experts can help you incorporate SonicWall security gateways into a complete network protection solution and design security into your corporate processes.

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    If your company computer system combines UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can assist you to incorporate your IT resources into a cohesive network that permits all your OS platforms to run side by side for easy management, transparent dataflow, high dependability, enhanced throughput, and tight protection. Progent's UNIX/Linux/Solaris and MS Windows coexistence assistance services feature IT architecture configuration and support, consulting for Windows services for UNIX, online network monitoring and administration, remote technical support and repair, in-person technical support, and Help Desk support.

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