Silicon Valley
Mountain View

Onsite Service Available in Mountain View, Sunnyvale, Cupertino, Los Altos, Los Altos Hills

Progent's computer support for small companies in Mountain View are focused on customers who need fast and affordable assistance for system stability, protection, efficiency, manageability, or repair. This brief selection of Progent's engineering support services and technical experience should provide an idea of the ways Progent's team can assist you to enhance the business value of your information network.

• Internet Information Services (IIS), included with Windows Server and Windows desktop, is an advanced role for web hosting and application development. The latest versions offer improved security, dependability, expandability, and debugging while also incorporating significant enhancements in automated management. Many familiar extensions to Internet Information Services have been integrated into newer releases such as the rules-based Request Filter Module (formerly known as URL Scan), which can block dangerous HTTP requests from being run by hosted web applications. Progent's IIS experts can help your company to configure IIS as well as the latest extensions to IIS Manager like the GUI interface for managing ASP.NET applications.
  
  
• Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has provided system integration, customization, education, and troubleshooting since the platform's debut. Progent offers high-level expertise for updating legacy Dynamics GP/Great Plains ERP systems. Progent can assist your business to design, validate, and implement a cost-effective migration from a an outdated version of GP to the latest release of Microsoft Dynamics GP. Find out about Progent's Dynamics GP migration and system integration consulting.
  
  
• Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can broaden their reach, lower their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and get to market quickly.
  
  
• Even if your Information Technology budget is minimal, Progent offers value-priced service packages that will give your network the stability, security, and performance your business needs. Progent's optional 24x7 Network Monitoring and Reporting Services, combining the skill of seasoned Microsoft and Cisco authorized IT experts, the latest network management applications, and economical service packages, will keep your line-of-business computer network applications and servers up and running.
  
  
• Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By updating and organizing your network documentation, you can eliminate as much as 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you’re making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Find out more about Progent's ProSight portfolio of managed services for small organizations.
  
  
• Progent's backup experts can provide help for a wide range of products and technologies that deliver solutions for protecting Windows, Mac, and Linux physical and virtual servers and desktops plus laptops and smartphones. Progent can help you with leading backup products by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake Availability integration. Progent can also provide support for Acronis, MozyPro, Retrospect, Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, and FLARs. For enterprises, Progent can provide VMware Site Recovery Manager and NSX consulting. In addition, Progent's ProSight Data Protection Services are offered to small and mid-sized businesses as an affordable end-to-end solution for reliable backup and disaster recovery.
  
  
• Progent's Microsoft Exchange 2016 Server consultants can assist your business in any and all facets of your upgrade to Exchange Server 2016 such as planning high availability architecture for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines, databases and log files; setting up HLB for fault-tolerant CAS services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web. Progent also offers Exchange 2019 planning and deployment help and Exchange Online consulting to assist you to upgrade to a more up-to date release of Exchange Server.
  
  
• The ProSight Ransomware Preparedness Report service is a low-cost service built around a phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to evaluate your company's ability either to stop or recover quickly from a ransomware attack. Progent will work with you directly to gather information concerning your existing AV defense and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to create a cost-effective security and backup system that meets your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report.
  
  
• In addition to supporting a wide range of security technologies from Microsoft and Cisco, Progent offers small and mid-size businesses expert support for solutions from other major Firewall vendors including Checkpoint Software, WatchGuard, Juniper Networks, Palo Alto Networks, and Fortinet. Progent can help you create a detailed security plan and choose appropriate technologies from multiple vendors to support your security goals while staying within your budget limits.
  
  
• Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size businesses to obtain an objective evaluation of the health of their information system. Based on some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential network devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI such as a cleaner and safer Active Directory implementation. Both versions also offer the ongoing benefits of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, better compliance with government and industry security standards, more efficient utilization of network resources, quicker troubleshooting, more reliable backup and recovery, and less downtime. To find out more about ProSight Network Health Checks and to view sample reports, visit ProSight Network Audits.
  
  
• Periodic verification, testing, and enhancement of system recovery are critical and frequently underappreciated requirements for successful disaster preparedness. In case of a disaster like a ransomware attack, these recovery drills can spell the difference between a temporary period of downtime and a life-or-death crisis to a business. Progent's Altaro VM Backup consultants can help you to design a program for regularly validating, testing, and optimizing your recovery procedures so you can keep your backup strategy up to date and contain the impact of a catastrophic event.
  
  
• The Certified Information Systems Auditor (CISA) accreditation is a globally recognized achievement that signifies mastery in IS security audit and control. Accredited by ANSI, the CISA accreditation requires that candidates undergo a comprehensive examination given by the ISACA international professional group. Progent can provide the services of a CISA-Premier Cybersecurity audit professional able to help companies in the fields of IS audit process, information technology governance, network assets and architecture ROI, IT support, protection of information resources, and disaster recovery preparedness.
  
  
• The open architecture of Microsoft Dynamics GP (Great Plains) makes it possible to develop custom Microsoft Dynamics GP applications that offer all of the core functionality of standard Dynamics GP components but also address the individualized needs of your organization. With the help of to the Modifier with Microsoft Visual Basic for Applications, programmers can work with the most widely used customization platform in the software industry to adapt Dynamics GP information views, create business logic, and customize reports. Progent's Microsoft 365 consultants can help you to benefit from Microsoft Dynamics GP's connectivity with Microsoft Office and Microsoft 365 applications. Progent's expertise with Microsoft .NET technology, SQL Server 2019 integration and development and Microsoft SQL Server development and DBA services, and programming background with Visual Basic, Dexterity, XML and other developer systems make it possible to implement customized mission-critical applications and eCommerce solutions that integrate seamlessly with Great Plains.
  
  
  
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If your small business is in Mountain View or anywhere in the Silicon Valley area and you require computer help, information technology outsourcing, or top-level services from a Progent consultant, call 408-240-9400 or visit Contact Progent.