Onsite Service Available in Mountain View, Sunnyvale, Cupertino, Los Altos, Los Altos Hills

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Progent's certified professionals can deliver a wide assortment of consulting and technical support assistance for information environments based on any mix of Microsoft, Cisco, Apple, and Linux platforms. Network support services offered to small and mid-size companies in the Mountain View vicinity by Progent's staff of seasoned consulting professionals include:



  • Microsoft ISA Server and the newer Microsoft Forefront Threat Management Gateway are discontinued software solutions that contain an application-aware firewall able to defend systems from outside and inside threats. Both of these platforms perform in-depth examination of network protocols to uncover threats that routinely evaded legacy firewalls. Microsoft ISA Server was superseded by Forefront TMG 2010, which was built on ISA Server 2006's architecture while providing a number of enhanced features. Forefront TMG 2010 has in turn been retired by Microsoft, and the gateway security features provided by the platform are now typically handled by purpose-built hardware appliances from companies such as Cisco, Check Point, Juniper and WatchGuard. (See Cisco ASA 5500-X Firewall with Firepower Services integration and support.) Progent offers advanced Microsoft Forefront TMG maintenance and Microsoft ISA Server 2006 expertise to help you maintain and debug your older firewalls, and Progent can help you to upgrade smoothly to a modern firewall platform by providing system design, integration, tuning, IT staff training and troubleshooting.

  • Progent offers live online instruction for an array of client software. Progent's Webinar training covers areas that include Microsoft Office 365 Excel and Power BI business reporting, Office 365 Word VBA macro development, Publisher collaboration, Outlook security, Microsoft Office Access programming, Microsoft Dynamics GP migration, and Windows 10 configuration. Live online learning offers the advantages of traditional in-person seminars, such as immediate interaction between students and teachers, but avoids the costs of travel and the hassle of trying to accommodate the availability of trainers and students.

  • Load balancing of multiple servers increases throughput and offers redundancy by working around downed servers in a load-balanced farm. Progent's load balancing engineering services cover a wide assortment of fault-tolerant load balancing solutions including network load balancing, load balanced application software, network backbone routing, and content delivery products including Cisco Content Engine. Fault tolerant load balancing vendors for which Progent can provide consulting services include Microsoft Windows Server 2008 R2 Network Load Balancing Manager, the Network Load Balancing (NLB) feature of Windows Server 2012, VM Load Balancing in Windows Server 2016, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Distributed Director and LocalDirector 400 series, and F5 BIG-IP.

  • Progent's Microsoft System Center 2012 consulting experts have more than a decade of experience configuring, supporting and troubleshooting the key components that make up System Center and can assist you to plan, configure, maintain, and fix your System Center ecosystem to maximize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent also can provide System Center 2016 migration consulting to help your organization to transition to the current edition of System Center from a previous one or from a third-party datacenter management platform to deliver the benefits of best-in-class provisioning, management automation, security and compliance, plus infrastructure and critical application availability and performance monitoring.

  • Progent's simple by-the-minute billing model has no complex contracts, retainers or hidden charges. Many other companies have minimum charges or other additional fees that increase support costs. For remote support from Progent during regular working hours, you only pay for the actual time spent resolving your problem. If it only requires ten minutes to fix your problem, then you only pay for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you pay exclusively for the time when a Progent team member is actually on-site working on your problems. Just Progent's value priced by-the-minute rate. For emergency same-day onsite service calls, you may be billed for our expertís travel time, but not a higher emergency rate. Because Progent has a large pool of engineers located within the entire service territory, an available consultant is usually near to help. Progent can in addition dispatch onsite support to most zip codes in the United States within one business day of receiving a service call. Progent's online support group has provided help to small companies in every state in the U.S (See Progent's customer testimonials.)

  • Microsoft System Center 2016 Operations Manager helps to promote consistent performance and dependable availability for critical workloads by providing centralized, cross-platform tracking of physical and virtual infrastructure installed across on-premises datacenters and cloud environments. Progent's consulting group can provide advanced online and onsite expertise to assist organizations of all sizes to plan, integrate, tune, update and repair SCOM 2016 deployments. Progent's SCOM 2016 consultants can assist you to move to SCOM 2016 from earlier releases of Operations Manager or from different monitoring products, or integrate a variety of monitoring systems into a unified IT management solution. Progent can also show you how to extend your SCOM 2016 scope to incorporate resources hosted on public clouds by providing Microsoft Azure consulting and Amazon AWS hybrid cloud expertise.

  • Progent's data loss prevention (DLP) experts and data leakage protection specialists can help organizations to configure Progent's ProSight Email Guard Security Gateway to enforce specified content policies for scanning the content of email messages and attachments and blocking users from sending confidential or inappropriate information or spam. ProSight Email Guard's outbound email content filtering technology can also help avoid being blacklisted and stay in compliance with industry security standards and government requirements such as HIPPA, Sarbanes-Oxley and PCI DSS. Learn about Progent's complete ProSight series of affordable outsourced network management services for small organizations

  • In addition to supporting a diverse range of security technologies from Microsoft and Cisco, Progent offers organizations expert consulting for solutions from other major Firewall and VPN vendors including Checkpoint Software, WatchGuard, Juniper/Netscreen, SonicWALL, and Symantec. Progent can show you how to design a detailed security plan and choose appropriate technologies from a variety of vendors to achieve your security goals while sticking within your budget restraints.



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If your small business is in Mountain View or anywhere in the Silicon Valley area and you are in need of computer assistance, information technology outsourcing, or high-level services from a Progent professional, call 408-240-9400 or visit Contact Progent.