Onsite Service Available in Mountain View, Sunnyvale, Cupertino, Los Altos, Los Altos Hills
Progent's IT consulting services for small companies in the city of Mountain View are focused on clients who need fast and economical help with system dependability, protection, productivity, manageability, or repair. This short selection of Progent's consulting services and practice areas should provide a sense of the ways Progent's team can help you to increase the business value of your computer network.
- Progent's Standard Help Desk Services offer a complete solution that handles all aspects of online desktop technical support from service requests through trouble ticket generation, managing responsibility, screen sharing, progress tracking, problem resolution, and and reporting. Intended for small companies with few dedicated service technicians for end users, Progent's Help Desk Services provide online support at a substantial savings from Progent's normal Level 1 desktop service rates. Progent also offers rapid on-demand escalation to subject matter experts to resolve the most problems. To learn more, see Progent’s remote desktop Call Center services for small organizations.
- Cisco's Small Business 100, 300 and 500 series of access points are Linux-based devices engineered as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE wireless network infrastructure consultants can provide online or on-premises configuration and troubleshooting support to assist your organization to plan, implement, upgrade, tune, administer and troubleshoot Cisco Small Business wireless AP deployments of any scale or architecture. For details about Progent's consulting services for current and older Cisco Small Business family of wireless APs, refer to Cisco Small Business wireless APs consulting services.
- Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent information assurance expert. The fact-finding interview is designed to help assess your organization's preparedness to stop or recover quickly after a ransomware incident. Progent will consult with you directly to gather information about your current antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to deploy an efficient AV and backup/recovery system that aligns with your business needs. For more information, see The ProSight Ransomware Preparedness Report.
- Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost compared to Cisco's popular ASA 5500-X firewalls and include unified management of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco-certified CCIE-certified firewall experts can help you to plan and execute a smooth upgrade to Firepower Series firewalls from legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's cloud-based services to create and centrally control IT environments that include local offices, data centers, and cloud resources. For details about Cisco's Firepower portfolio of Next Generation Firewalls (NGFWs), see Cisco Firepower firewalls consulting experts.
- Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 and 6E Access Point consultants offer economical remote and onsite support for Catalyst Wi-Fi 6 and 6E wireless APs. For details about Progent's consulting services for Catalyst 9100 Family of Wi-Fi 6 and 6E 802.11ax Access Points, see Catalyst 9100 Wi-Fi 6 and 6E 802.11ax APs system design, configuration, and management services.
- SQL Server 2014 incorporates significant enhancements in critical areas such as speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates seamlessly with all types of applications including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can help you maintain your Microsoft SQL Server 2014 system or provide Microsoft SQL Server 2016 upgrade support or Microsoft SQL Server 2019 migration consulting to help you adopt a more modern release of Microsoft SQL Server.
- Progent's Technical Response Center (TRC) is dedicated to providing the highest quality of online IT support possible for both emergency as well as standard issues. For emergency issues that impact many users, vital people, or a line-of-business application, the TRC will engage in less than an hour. For non-critical issues, the TRC will respond within two hours. Regardless of criticality, your trouble ticket will be generated promptly and correctly, you will be sent an acknowledgement from the ticketing system, and the TRC will get in touch with you on every resolved issue to make sure you are comfortable with the outcome and ready to close out the trouble ticket. Find out more details concerning Progent's TRC Customer Commitment.
- Progent's Juniper Networks-certified network engineers can assist you to plan and deploy Juniper Firewall/VPN platforms, optimize and troubleshoot your infrastructure, and migrate smoothly from discontinued equipment to current releases. Progent's Junos OS engineers can provide support for Juniper's premier network control software to enable you to simplify the administration and improve the protection of your Juniper VPN appliances and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system platformS and can help organizations maintain environments that incorporate a combination of Juniper's OS platforms.
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If your small business is in Mountain View or anywhere in the Silicon
Valley area
and you are in need of technical assistance, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified professional,
call 408-240-9400 or visit Contact Progent.