Silicon Valley
Mountain View, Cupertino, Los Altos
Computer Consulting Experts
Information Technology Help and Outsourcing
Onsite Service Available in Mountain View, Sunnyvale, Cupertino, Los Altos, Los Altos Hills
Progent's network consulting services for small businesses in the Mountain View area are focused on clients who require immediate and economical assistance for system dependability, protection, efficiency, manageability, or repair. This brief selection of Progent's engineering support options and networking expertise should provide a sense of the ways Progent's team can assist you to increase the business value of your computer network.
- The Call Center support delivery structure used by Progent's Technical Response Center gives small and midsize companies an effective alternative to reliance on independent consultants by offering broad expertise shared by multiple support teams, optional round-the-clock access to urgent help, fast escalation to top-level specialists for solving even the most intractable problems, service consistency and reliability, prompt follow through overseen by seasoned support managers, a selection of easy-to-use mechanisms for initiating service tasks, and excellent process transparency made possible by ticket tracking and available through a web-based portal.
- Windows Server 2022 builds on the architecture of Windows Server 2019 and related software and services to provide improvements in critical areas such as security in depth, integrated support in Azure for popular Windows Server applications, unified management for hybrid on-premises and multi-cloud deployments, plus greater availability for Azure-based virtual machines. Progent's certified Windows Server 2022 consultants can assist your organization to plan and carry out an efficient move to Windows Server 2022 based on your current network architecture or an updated on-prem, cloud-centric, or hybrid architecture. Progent's consultants can help you to assess the strategic benefits of migrating to Windows Server 2022 and can help you implement Windows Server 2022's latest features including Hotpatching, DNS-over-HTTPS, and Storage bus cache. For more information, see Windows Server 2022 solution design and integration expertise.
- Situated in the heart of California's Silicon Valley, Progent offers businesses of any size rapid onsite and online help from IT support experts based throughout the United States and Canada. Progent can provide advanced IT integration consulting services, network monitoring, protection against and recovery from cyberthreats such as ransomware, and urgent technical support to lower expenses and maximze uptime.
- Among the popular online Cisco router consulting services available from Progent include configuring domain name, DHCP, routing tables, NTP, and user accounts; setting up iBGP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; reviewing NAT configurations, routing tables, and BGP peering; installing current IOS image; validating failover; troubleshooting VPN problems; making a network diagram and documenting configuration; plus security and business recovery strategy.
- In performing information technology projects for large clients, Progent utilizes a phased method based on defined milestones in order to meet budget constraints, tight project schedules, and engineering goals while minimizing system disruption. Progent's methodology uses field proven industry project management standards founded on the best practices defined by the Microsoft Solutions Framework and includes requirements definition, architecture proposals, proof of concept piloting, design adjustment, and expertly managed implementation. All phases are fully documented to provide a detailed historical record of technical services delivered and to assist in future system maintenance.
- Progent offers a selection of low-cost, fixed-price managed services designed to enable small and mid-size organizations to benefit from the same best-of-breed technology deployed by some of the world's leading enterprises. The ProSight line of network management outsourcing services addresses all key areas of information technology such as email protection, behavioral-based threat defense, patch management, automated backup and disaster recovery, infrastructure monitoring and management, virtual machine hosting, and network infrastructure documentation management. To download Progent's eBook on the advantages of ProSight managed services for small organizations, click:
10 Benefits of ProSight Managed IT Services. - Progent's Cisco VoIP phone and video IP phone consultants can help your business to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the latest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, originally named CallManager, or with Unified Communications Manager Express (CME) to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications such as Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, resolving QoS, configuring SIP trunks and CUBE internetworking, deploying ISR routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco SRST solutions for survivability.
- Progent offers convenient, quick, and economical access to Cisco CCIE Certified consultants. CCIEs are highly-qualified network gurus who earn this top-level certification only after intense examination by Cisco. CCIEs can handle even the most complex problems surrounding network design, deployment, troubleshooting, and service. Progent’s CCIE professionals work closely with Cisco engineers in analyzing issues with Cisco's IOS software and developing workarounds or obtaining patches to resolve problems. Progent can provide quick access to a CCIE by phone so that you can receive instant assistance for tough network troubles that are affecting worker productivity but are outside the expertise of your usual network service resources.
- Progent's affordable after-hours online technical support program offers companies 24x7 availability of remote technical support from Progent's TRC. Support services offered beyond regular work hours include resolving problems with Windows server products, MS Windows desktop troubleshooting, assistance with Microsoft Office applications, network and system backup and recovery, and fundamental routing and switching help for Cisco technology.
- Progent has two decades of experience assisting small and medium-size businesses to design, deploy, tune, manage, and troubleshoot computer networks that incorporate remote workers. Progent's consultants can assist you to succeed with any facet of creating a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, cybersecurity, backup/restore solutions, and centralized management. To find out about Progent's consulting services for at-home workers, see work-from-home consulting services.
- Progent's System Center 2012 consulting experts have over 15 years of experience integrating, maintaining and troubleshooting the core platforms included with Microsoft System Center and can assist you to design, install, maintain, and fix your System Center ecosystem to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent also offers System Center 2016 upgrade consulting to assist you to move to a newer edition of Microsoft System Center. In addition, Progent can help you to upgrade to more modern releases of System Center such as System Center 2019 and System Center 2022.
More Facts
If your small business is in Mountain View or anywhere in the Silicon Valley area and you are looking for technical help, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified professional, call 408-240-9400 or visit Contact Progent.
An index of content::
Integration Support Comprehensive Event Management
Top Ranked Monitoring and Reporting IT Consultants
Remote 24x7 monitoring, proactive alerts, and periodic reports are crucial to maintaining the health of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that businesses of all sizes can afford a degree of protection that was previously reserved for enterprises. Progent offers several RMM options delivered as low-cost services designed to assist your company to identify and resolve a an array of network problems before they can disrupt your business.
Altaro VM Backup with Exchange Network Engineer
Urgent Altaro VM Backup Verification Computer Consultant
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted environments and also enables low-cost backup to Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or onsite services to help you to design, deploy, optimize and debug a modern backup and disaster recovery system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup technology.
Top Rated Server patch management Consultant
24/7 Google Android patch management Specialists
Progent's support services for software and firmware patch management provide businesses of any size a versatile and affordable alternative for evaluating, validating, scheduling, implementing, and documenting updates to your servers, endpoint devices printers and scanners, network infrastructure appliances like switches and wireless access points, and Internet-of-Things (IoT) devices such as sensors and robotics.
Integration Services Cisco
Cisco Firewall Business Computer Server Companies
Progent can assist you to deploy Cisco's networking technology to create a solid foundation for your local, cloud-centric, or hybrid data center and streamline operations in vital areas including hardware consolidation, security and compliance, versatility, reliability, and disaster recovery.
SentinelOne Ransomware Protection Consultant
SentinelOne Singularity EDR Consulting
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that incorporates AI software and expert services to provide comprehensive endpoint detection and response.
Check Point 9000 Quantum Force Firewalls Intrusion Detection
Largest Check Point 5000 Firewalls Security Audit Services
Progent's Check Point Software firewall consultants can help you design, integrate, and manage firewall environments that rely on Check Point Software Next Generation firewalls and Check Point's subscription-based security services. Progent's consultants can also assist you support older Check Point firewall models or migrate efficiently to Check Point's next-generation security gateways.
Computer Consulting wireless VoIP phone and Aironet APs
CCDP Expert Certified Support and Setup Wi-Fi IP phone integration
Cisco's wireless IP phones are industrial-grade wireless handsets intended for professionals who are on the move within campus, hospitality, retail or other venues where IT management wants portable phones that offer more administrative control, data security and ruggedness than is possible with the BYOD style of mobile communications. Integration of Cisco's wireless VoIP phones usually requires that IT teams set up and optimize numerous key pieces of your wireless infrastructure including APs, routers and switches, wireless LAN controllers, and network management software. Progent's certified experts can provide remote and on-premises assistance to help your organization build and maintain a Cisco wireless VoIP phone solution by providing integration services that range from debugging the configuration of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
24 Hour Consulting for Service Firms Technical Consultant
Urgent Consulting for Service Providers Professionals
Progent's Support for IT Service Firms lets you take advantage of Progent's consulting engineers while retaining your own brand as a seamless extension of your IT services team.
Sun Solaris Remote Professional
Solaris Online Management
Progent provides national online help and consulting services for companies who run UNIX or Linux environments or whose IT systems include a mix of UNIX and Microsoft products. Online network consulting offers maximum leverage for your IT dollar by preserving user efficiency and shortening the hours billed for network analysis and repair. Advanced online access utilities and skilled service specialists and consultants combine to enable Progent to solve the majority of network problems without wasting time and money by going to your site. In the vast majority of cases your network issues can be remediated by telephone or via a combination of telephone help and online network analysis. Progent can make available Cisco CCIE network experts and CISA certified security professionals to assist with the toughest system problems.
Data Loss Protection Technology Consulting
Fortinet Technology Consulting Services
For smaller organizations, network security and information assurance and regulatory compliance is too complex to master but too risky to ignore. The largest biggest institutions have been hacked, and the top cloud service providers have on occasion been taken down. It looks as though there's no place to hide. Progent has made it economical for small and midsize companies to implement vital IT security projects effectively by offering the benefit of billable time to the closest minute with no minimum billing for online support. This means you can have the help of a seasoned computer expert to provide precisely the knowledge you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any aspect of network security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a complete security strategy.
Office Wireless Remote Consulting
Small Business WiFi Online Consulting
Progent's Wireless Consulting Services offer a fast, affordable way for companies of all sizes to integrate, manage and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and deploy appliances like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and online business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Dynamics GP VBA Engineer
Dynamics GP Software Development Online Consulting
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to design specialized line-of-business programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can show you how to design reports that allow you to track your business more thoroughly, turning uncooked information into valuable insights into your company and customers.
Windows Hyper-V 2016 Migration Network Consultants
Computer Consulting Windows Hyper-V 2016 PowerShell
Hyper-V 2016 utilizes core technologies first designed for and proven on Azure, one of the world's biggest public clouds. This pedigree dramatically enhances the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, uptime, expandability, manageability, reliability and recoverability. Progent's Microsoft-certified consultants can help you to evaluate the benefits of Hyper-V 2016 for your organization, configure test systems to confirm the ability of Hyper-V 2016 to support your vital applications, design an efficient network architecture for a cloud-centric or hybrid installation, develop and execute a smooth upgrade plan, educate your IT administration and technical support personnel, and provide ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 solution gives you the highest possible business benefit.
Largest Part-Time CIO Professionals
CIO Technical Support
Progent offers the part-time assistance of a seasoned CIO who can offer a broad perspective to help your company pick and maintain network technology to match your current needs and that can be a firm foundation for your growth. Progent's temporary Chief Information Officer services offer economic leverage to companies who want to optimize the benefits from their IT expenditures but who are unable or unwilling to take on another executive-level position to their head count. Since Progent is vendor-agnostic, with a sizable staff of engineers certified to maintain all leading OS platforms and networking technologies plus a broad range and business applications, Progent is in a unique position to offer unbiased recommendations as well as advanced technical help for developing IT systems that fit the special needs of your organization.
Microsoft Office 2003 Computer Consultancy Firm
Microsoft Windows Migration Consultant
Progent's IT outsourcing packages offer affordable computer support for small organizations. Whether it includes planning network infrastructure, creating an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your system, or developing a web-based eCommerce solution, outsourcing your IT engineering services can contain expenses and eliminate uncertainties, allowing network service budgets to increase in a more moderate and manageable fashion than is possible by building up a large, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and flyers show how Progent can enable you to build a secure and highly available system architecture for your vital applications powered by Windows.
Nephilim ransomware recovery Specialist
Egregor ransomware recovery Consultancy
Progent's proven ransomware recovery experts can help you to restore an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Onsite Technical Support Wireless EMail
Remote Consulting Windows Mobile
Progent's professionals offer experience in a variety of technologies relevant to mobile networking such as system infrastructure, Activesync, wireless security, wireless email, Windows Mobile, Research in Motion Blackberry, and wireless software development. Progent's Microsoft and Cisco certified consultants can save your company work and expense by using their wireless experience to show you how to choose and integrate wireless networking technologies that fit the needs of your company. Progent can also tune your network infrastructure so that mobile data devices work better.
Cybersecurity Penetration Testing Security Consultants
Cybersecurity Pen Testing Security Consultants
Stealth penetration checking is an important part of any overall network security plan. Progent's security experts can run thorough intrusion tests without the knowledge of your company's internal IT staff. Unannounced penetration testing shows whether existing security monitoring tools such as intrusion detection alerts and event history analysis are properly configured and consistently monitored. Progent can implement ongoing automatic penetration testing to define your internal and external attack surface and to detect ways that vulnerabilities, unsafe configurations, harvested credentials, missing patches, and ill-advised product defaults can be combined by threat actors into the multi-front attacks typical of modern strains of ransomware.
Services Windows Server Essentials Backup
Windows Server Essentials Upgrade Engineer
Progent's consultants offer cost-effective remote consulting and technical support services for Microsoft Windows Server Essentials. Progent can provide comprehensive project management so you can plan and execute an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
Metro Ethernet Consultants
Professionals Internet Carrier Selection
Progent can provide the cost-effective support of online Internet connectivity experts to help your company to assess or update your Internet services so your Internet connectivity solution meets your business requirements. Support services provided by Progent include evaluation of your current bandwidth utilization, vendor and plan analysis and selection, network provisioning, and managing a smooth switchover to a different ISP and/or service plan. Provisioning can include enhancing existing routers and switches and configuring additional ones, setting up firewalls, and designing fault-tolerant BGP configurations.
Hornetsecurity Altaro 365 Total OneDrive Backup Support and Setup
Hornetsecurity Altaro 365 Total Teams Chat Backup Support and Integration
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Microsoft Expert Windows Server 2016 Storage Spaces Direct Professionals
Windows Server 2016 and SCVMM Network Engineer
Progent's certified information technology experts offer Windows Server 2016 integration consulting services to assist organizations of any size to plan and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist you to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.
Flexential Data Center Technology Professional
Flexential Data Center Services
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent has a group of network consultants located in the Tampa area, and Progent also offers online expertise from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran DRBC planning experts. Progent can also assist your business to plan and carry out a migration to the Flexential data center by providing services such as designing solution architecture, specifying hardware, system setup and validation, troubleshooting, setting up online management, and educating your network staff.
Catalyst Wi-Fi 6 AP Placement Online Technical Support
Catalyst 9115 Access Point Integration Services
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Access Point consultants can provide affordable remote and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Technical Support Temporary IT Staffing Services
24-Hour On Demand Staff Augmentation Remote Support Services
Progent's short-term IT staffing services allow you to respond to the need for network professionals without dealing with the costs and delays that come with identifying and hiring reliable technical workers and without adding to your permanent workforce.
Windows Server 2019 Storage Replica Professional
Windows Server 2019 Storage Spaces Direct Online Help
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant improvements in scale, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.
MetroCluster Management Consult
NetApp MetroCluster Disaster Recovery Technology Professional
Progent offers enterprise customers the help of a certified NetApp consultant for online or on-premises expertise for NetApp's entire portfolio of SAN software and hardware products including Data ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, information assurance, high availability, and remediation. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN storage environments quickly and affordably following leading practices.
Supplemental Support Desk Remote Support
Extended Support Desk Online Support Services
Progent's Shared Help Desk service makes it possible for your business to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's large roster of certified desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.
24-Hour Information Technology Consulting South Carolina
Internet Networking Consultants Maine
Progent's Technical Response Center provides nationwide extended hours remote assistance for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals offer after-hours telephone help and online direct network connection to troubleshoot and repair technical problems rapidly and affordably. The breadth of technical expertise represented by Progent's team of nationwide support engineers allows Progent to escalate even the toughest problems to competent specialists as required. For critical issues, the Technical Response Center tries to respond to your call for support within one hour.
SharePoint Business Connectivity Services Technical Consultant
SharePoint Workspace 2010 Configuration
Progent's Microsoft-certified consultants can provide affordable online support and development services to help your business to design, deploy, administer, and troubleshoot SharePoint 2010 installations that can include web pages that can function as portals, extranets, document management applications, wikis, data marts, business analytics, enterprise-wide search, workflows, and other tools to support and enhance collaboration. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with third-party data sources as well as with Microsoft's popular office productivity programs like Office Excel, Word, PowerPoint, and Project. Progent can help your business to upgrade from earlier versions of SharePoint or adapt a mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 environment.
Top Rated Microsoft Windows Server 2012 R2 Clusters Integration Services
24-7 Windows 2012 R2 Cluster Shared Volumes Online Consulting
Progent's certified failover clustering consultants can help you to assess the advantages of deploying Windows Server 2012 clustering to build an advanced high-availability/disaster recovery solution, assist you to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual ones, and help you to streamline the administration of failover clusters.
Networking Services Windows 7 64-bit Upgrade
Computer Consultant Windows 7 Backup and Restore
Progent's Microsoft certified engineers can assist your company to assess
Microsoft Mail Support Specialist
Information Technology Support Microsoft Exchange 2016
Progent's Microsoft-certified consultants have two decades of background providing e-mail and unified telecommunications/email solutions for businesses. Progent provides economical Microsoft Exchange 2007 Server support services to strengthen email security and virus defense, achieve fault tolerant email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support services can aid you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Maze ransomware protection and recovery Professionals
ransomware preparedness audit Services
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief interview with a Progent information assurance consultant. The fact-finding interview is intended to help evaluate your company's preparedness either to defend against ransomware or recover rapidly from a ransomware incident. Progent will consult with you personally to collect information about your current security profile and backup procedures, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective security and backup/recovery environment that reduces your exposure to a ransomware attack and meets your business needs.
Setup and Support Microsoft Project Server 2013
Training Microsoft Project Server Workflow
Progent's Microsoft-certified consultants can provide in-depth expertise in deploying, using and troubleshooting any edition of Microsoft Project Server and can deliver a wide variety of affordable remote support services based on industry best practices to assist organizations of any size to get all the benefits of this leading platform. Support services offered by Progent include solution planning, installation and migration, strategies for secure file and status sharing among onsite and remote or mobile users, network optimization, and specialized webinar training classes.
Small Business APs Consulting
Small Business WAP131 Remote Support
Progent's Cisco-certified wireless technology consultants can assist you to configure, manage, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi Access Points.
Catalyst Wi-Fi Access Point Support and Help
Catalyst Wi-Fi Access Point Professional
Progent's Cisco-certified Catalyst 9100 Series 802.11ax AP consultants can provide economical online and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Symantec Security Cybersecurity Consultancy
Symantec Raptor Security Auditor
Progent's Symantec experts can assist you to support legacy Symantec firewall and VPN products such as the Raptor and Symantec VelociRaptor line or show you how to upgrade to more recent firewall/VPN solutions. Progent can also help you create and implement a comprehensive security strategy that can incorporate firewall and VPN devices and utilities, managed security and virus protection services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop source for continuing network support, administration, training, and security expertise.
Flexential Data Center Technology Professional
Flexential Tampa Internet Data Center Consultant Services
Progent utilizes the Flexential Tampa data center mainly to deliver private cloud hosting. Progent maintains a group of network consultants located in the Tampa area, and Progent can also provide online support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran DRBC preparedness consultants. Progent can also help your business to design and implement a move to the Flexential facility with services such as planning solution architecture, specifying hardware, system setup and validation, troubleshooting, setting up online management, and training your IT support team.
Threat Management Gateway 2010 Technology Consulting Services
Remote Consulting Threat Management Gateway 2010
Forefront Threat Management Gateway builds on the proven security technologies of Microsoft Internet Security and Acceleration Server and offers a centrally managed Internet gateway that delivers a single-server platform for a variety of security features including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting capabilities, permits customized reports powered by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual machine to lower expenses and improve availability. Progent's Microsoft-certified engineers can help you to design and execute pilot and production deployments; interface Forefront TMG 2010 with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; set up Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and repair services. Progent can also assist your organization to upgrade economically to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Consult Windows and UNIX
Windows, UNIX, Solaris Online Troubleshooting
Progent's UNIX family support services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise offers you a convenient one-stop source to show you how to create and maintain a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Immediate Software patch management Consultant Services
Smartphone patch management Technology Professional
Progent's support services for patch management offer organizations of any size a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, such as printers and scanners, network appliances like switches and wireless APs, and Internet-of-Things (IoT) devices such as sensors and robotics.
Consultant At Home Workers Endpoint Management
At Home Workforce Endpoint Management Specialist
Progent can help small and mid-size organizations to deploy unified endpoint management platforms for maintaining devices used by telecommuters.
MSP360 GSuite Backup Specialists
MSP360 SQL Backup Technical Support
Progent's data protection experts can assist you to create, implement and manage a backup/restore solution built around MSP360 Backup technology to protect your assets residing on any major public cloud. Progent offers end-to-end monitoring and management to prevent data loss caused by user miscues, system glitches, ill-intentioned insiders, and external attacks like ransomware.
SCCM 2016 and Windows Server 2016 Online Support
Best Online Support Services SCCM 2016 Azure Integration
System Center Configuration Manager 2016 automates application and device deployment at scale, simplifies security and compliance settings control, inventories network resources, guards against corporate data leakage, provides health monitoring, enables safe self service, and offers a single point of control for managing multi-OS networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud experts can help businesses of any size with any aspect of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Exchange Server 2016 Migration Planning Information Technology Consulting
24x7 Exchange 2016 Migration Planning Support Outsourcing
Progent can help you in any and all phases of your migration to Microsoft Exchange 2016 such as designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Les Kent has a 35-year history of effective technology integration, corporate administration, sales, and operations. He has shown a knack for creating sophisticated IT solutions in his roles as as a system designer, programmer, project manager, deployment consultant, and problem solver for small companies, start-ups, and global corporations.
Extended Call Center IT Consulting
Supplemental Helpdesk On-site Support
Progent offers several essential types of Call Center support : Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals offers your customers convenient access to a reliable support resource with extensive experience delivering phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's focus is on giving the support Help Desk a respected image as a solid contributor to business productivity. Progent's goal is to fix rather than simply report problems.
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