Silicon Valley
Mountain View, Sunnyvale, Cupertino
Network Consulting Professionals
Technical Services and Outsourcing
Onsite Service Available in Mountain View, Sunnyvale, Cupertino, Los Altos, Los Altos Hills
Progent's IT consulting services for small companies in the city of Mountain View are focused on clients who need fast and economical help with system dependability, protection, productivity, manageability, or repair. This short selection of Progent's consulting services and practice areas should provide a sense of the ways Progent's team can help you to increase the business value of your computer network.
- Progent's Standard Help Desk Services offer a complete solution that handles all aspects of online desktop technical support from service requests through trouble ticket generation, managing responsibility, screen sharing, progress tracking, problem resolution, and and reporting. Intended for small companies with few dedicated service technicians for end users, Progent's Help Desk Services provide online support at a substantial savings from Progent's normal Level 1 desktop service rates. Progent also offers rapid on-demand escalation to subject matter experts to resolve the most problems. To learn more, see Progent’s remote desktop Call Center services for small organizations.
- Cisco's Small Business 100, 300 and 500 series of access points are Linux-based devices engineered as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE wireless network infrastructure consultants can provide online or on-premises configuration and troubleshooting support to assist your organization to plan, implement, upgrade, tune, administer and troubleshoot Cisco Small Business wireless AP deployments of any scale or architecture. For details about Progent's consulting services for current and older Cisco Small Business family of wireless APs, refer to Cisco Small Business wireless APs consulting services.
- Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent information assurance expert. The fact-finding interview is designed to help assess your organization's preparedness to stop or recover quickly after a ransomware incident. Progent will consult with you directly to gather information about your current antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to deploy an efficient AV and backup/recovery system that aligns with your business needs. For more information, see The ProSight Ransomware Preparedness Report.
- Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost compared to Cisco's popular ASA 5500-X firewalls and include unified management of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco-certified CCIE-certified firewall experts can help you to plan and execute a smooth upgrade to Firepower Series firewalls from legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's cloud-based services to create and centrally control IT environments that include local offices, data centers, and cloud resources. For details about Cisco's Firepower portfolio of Next Generation Firewalls (NGFWs), see Cisco Firepower firewalls consulting experts.
- Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 and 6E Access Point consultants offer economical remote and onsite support for Catalyst Wi-Fi 6 and 6E wireless APs. For details about Progent's consulting services for Catalyst 9100 Family of Wi-Fi 6 and 6E 802.11ax Access Points, see Catalyst 9100 Wi-Fi 6 and 6E 802.11ax APs system design, configuration, and management services.
- SQL Server 2014 incorporates significant enhancements in critical areas such as speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates seamlessly with all types of applications including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can help you maintain your Microsoft SQL Server 2014 system or provide Microsoft SQL Server 2016 upgrade support or Microsoft SQL Server 2019 migration consulting to help you adopt a more modern release of Microsoft SQL Server.
- Progent's Technical Response Center (TRC) is dedicated to providing the highest quality of online IT support possible for both emergency as well as standard issues. For emergency issues that impact many users, vital people, or a line-of-business application, the TRC will engage in less than an hour. For non-critical issues, the TRC will respond within two hours. Regardless of criticality, your trouble ticket will be generated promptly and correctly, you will be sent an acknowledgement from the ticketing system, and the TRC will get in touch with you on every resolved issue to make sure you are comfortable with the outcome and ready to close out the trouble ticket. Find out more details concerning Progent's TRC Customer Commitment.
- Progent's Juniper Networks-certified network engineers can assist you to plan and deploy Juniper Firewall/VPN platforms, optimize and troubleshoot your infrastructure, and migrate smoothly from discontinued equipment to current releases. Progent's Junos OS engineers can provide support for Juniper's premier network control software to enable you to simplify the administration and improve the protection of your Juniper VPN appliances and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system platformS and can help organizations maintain environments that incorporate a combination of Juniper's OS platforms.
More Facts
If your small business is in Mountain View or anywhere in the Silicon Valley area and you are in need of technical assistance, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified professional, call 408-240-9400 or visit Contact Progent.
An index of content::
Endpoint Monitoring and Reporting Technology Consulting Services
Automated Server Management Remote Support
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your network operating efficiently by checking the health of vital devices that power your IT network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so any looming issues can be addressed before they have a chance to disrupt your business.
SCOM 2012 Infrastructure Monitoring Troubleshooting
Setup and Support SCOM Resource Pools
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, implementing, enhancing and fixing SCOM solutions and offer organizations of any size expert online or on-premises consulting support for SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and availability required to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also assist you to install and customize SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or on-premises technical support to help you to remediate critical problems detected by Microsoft SCOM 2012.
Consultant Services Fully Redundant Internet Network
Computer Consulting Microsoft Exchange Cluster
Progent's Disaster Recovery/Business Continuity consultants offer in-depth backgrounds helping small and mid-size organizations to reduce system downtime by providing affordable online consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network architecture, backup/restore systems, and non-disruptive maintenance. Progent's business continuity experts can assist your company to plan and validate a sensible business continuity strategy that matches your business goals and IT budget. Progent's disaster recovery specialists can help you to architect, deploy, and maintain fault-tolerant technologies such as redundant Internet access, virtualized servers, fail-over clustering, network load balancing, transparent off-site backup, and multi-location hot backup centers.
VMM and SQL Server Support and Setup
Microsoft Certified Partner SCVMM 2012 Backup and Recovery Remote Support Services
Progent can assist organizations of all sizes to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; plan, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can help you to upgrade from a legacy edition of SCVMM or from a third-party virtualization management system, and Progent can assist you to optimize and troubleshoot your existing SCVMM 2012 environment so you realize maximum return on investment.
Duo Zero Trust Cybersecurity Online Support
Two-factor Authentication (2FA) IT Consulting
Progent's Duo services utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo enables one-tap identity confirmation with iOS, Google Android, and other personal devices.
Professional Microsoft Exchange Server 2016 Migration
Microsoft Exchange 2016 Upgrade Help and Support
Progent can assist you in all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your VMs, mailbox databases and log files; configuring HLB for fault-tolerant client access services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Specialists Citrix XenServer Security
Computer Engineer ProSight Next Generation Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services deliver affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, device management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a unified control. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP deployment that meets your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry information security standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent's consultants can also assist you to set up and test a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware.
.NET Software Integration
DotNET Software Development Firms
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development environment and can create or update .NET apps rapidly and at low cost.
Microsoft Certified Remote Consulting ISA 2004 Standard Edition Server
ISA Server Network Consultant
Progent's Microsoft-certified ISA Server consulting experts have broad backgrounds creating corporate security solutions for IT networks with many sites, remote users, and mission-critical web-based applications. A Progent ISA Server consultant is ready to help your small business plan and implement a configuration of ISA Server 2004 that meets your information security needs without limiting your productivity.
24x7x365 Cisco RADIUS Security Outsourcing
Cisco Virtual Private Network Specialist
Cisco's network security and remote connection products for small organizations represent a full range of manageable security solutions to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert consulting staff includes field-proven specialists with Cisco's CCIE and CCNP qualifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that fit best with your business goals.
Compensation for Senior Network Engineer Telecommute Jobs
Work From Home Job Compensation for Computer Consultant
Our compensation structure is built on contribution, so just like working as an independent consultant, your earnings are entirely tied to your generated revenue. Some Progent support staff stress quality of life and elect to consult at a more relaxed pace, using our self-determined calendar to pursue individual pursuits such as mountain biking, car racing, snow boarding, fishing, vacations, or spending free time with family and friends. Others use the chance to earn major bucks through hard work and extended hours. Progent completely encourages both sides of the spectrum plus everything in between.
Meraki MR55 Access Point Consultant
Largest Meraki Wireless Access Point Computer Consulting
Progent's Meraki Wi-Fi access point experts offer online and on-premises support to help businesses of all sizes to plan, deploy, manage, expand or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to set up and support Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products including switches, ASR routers and firewalls to create a seamless ecosystem that delivers the same access, responsiveness, security compliance, ease of management and availability for wired and wireless clients regardless of their location or computing device.
IT Consultant Supplemental Call Center Cost Savings
Service Desk Sharing Economics Specialists
Progent's Helpdesk management and co-management service programs help businesses to cut costs and increase productivity.
Microsoft 365 mail flow Online Troubleshooting
Microsoft 365 integration with on-premises environments Specialists
Microsoft allows you to create transparent hybrid ecosystems that integrate Microsoft 365 and on-premises Exchange deployments. This allows you to have specific mailboxes located on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help your organization with any phase of designing, implementing and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange consultants can provide occasional expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is successfully completed on time and within budget.
Azure Disaster Recovery Services
Microsoft Azure integration Professional
Progent can help small companies to migrate any part of their computing infrastructure to Microsoft Azure. This can simplify network administration and lower hardware expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the benefits and restrictions of different cloud computing architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and network infrastructure and make sure you avoid the typical errors small companies make when moving to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN tunnels and to integrate iPhones and iPads and Google Android smartphones and tablets.
24-7 wireless IP phones and Cisco Unified Communications Manager Technology Consulting Services
Consultant Services wireless IP phone upgrades
Cisco's wireless IP phones are hardened Wi-Fi devices intended for workers who are mobile within office, hospitality, retail or other environments where management requires user endpoints that offer more control, data security and durability than is possible with the BYOD mode of workplace communications. Successful integration of Cisco's wireless IP phones typically requires that you set up and fine tune numerous key pieces of your Wi-Fi infrastructure such as access points, routers, wireless LAN controllers, and management tools. Progent's certified consultants offer remote and on-premises assistance to help your organization create and maintain a Cisco wireless IP phone deployment by delivering integration services that range from troubleshooting the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
Data Center Colocation Remote Technical Support
Support Colo
Progent's data center IT services are designed for companies with hardware housed at IDCs or data center co-location hosting sites and in need of on-demand in-person assistance at the colo site plus off-site support from Microsoft and Cisco Certified experts. Progent provides a full array of Internet Data Centers and data center and co-location support services such as network architecture evaluation, Windows and Linux server installation and maintenance, troubleshooting for server and telecommunications networking, design and deployment of high availability configurations, defining and deploying layered security defenses, firewall integration and support, configuring load balancing solutions, and planning high-availability server and storage clustering systems.
24-Hour Aironet Outdoor APs Specialist
CCIE Expert Certified Network Engineer Aironet Wi-Fi AP Management
Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer remote or onsite configuration and troubleshooting support to help your organization to design, configure, update, tune, manage and debug Aironet wireless access point environments of any size or topology. Progent's Cisco wireless controller experts can also help you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to build a seamless enterprise connectivity foundation that is simple to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, location and configuration of Aironet wireless APs to accommodate your specific office design, construction, and expected network traffic.
Android and Office 365 integration Information Technology Consulting
Android and Outlook integration Integration Support
Progent's veteran team of network consultants and subject matter specialists have extensive background delivering online and on-premises support for organizations of any size who need to incorporate Android phones into their IT networks so that mobile clients can communicate and collaborate while on the go. Progent offers the range of skills to resolve network issues that involve numerous manufacturers and that entail a combination of older and current technology. Progent offers cost-effective online technical support to help you with any stage of planning, configuring, managing and maintaining your BYOD environment. Progent can deliver occasional technical support to help you to resolve particularly challenging IT issues, or Progent can provide outsourced or co-sourced project management support to ensure that you finish major network initiatives on schedule and on budget. Progent can help with local, cloud-centric, or hybrid network environments and can provide support for operating systems, apps, management tools and hardware infrastructure. Progent also can provide customized group or individual training sessions to show you how to manage and use Android phones and tablets to maximize their business value.
Microsoft Certified Partner Office 365 Outlook Integration Support Services
Office 365 Support and Setup
Progent can assist you to understand the many subscription options available with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 so you realize maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and maintain hybrid networks that seamlessly integrate on-premises and cloud products and services.
Services VBScript programming
Application Programming Engineer
For assistance creating, enhancing, or repairing business aplications for Windows, any version of Linux, or the Web, Progent's expert team of programmers, database architects, and software project managers can help make sure you get the job done on time and within budget. Progent's experienced software developers can provide affordable and expert remote help for projects as small as creating VBA scripts for Office Excel or as large as rolling out mission-critical RDBMS applications built on SQL Server or MySQL.
Dharma ransomware recovery Specialist
Nephilim ransomware recovery Professionals
Progent's ransomware experts can help you to evaluate your ransomware vulnerability, remotely monitor and protect your network, assist with settlement negotiations with a threat actor, and restore a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
24x7 Upgrade UNIX
UNIX Upgrade Consultant
Progent can assist your company to design and implement a smooth migration from a Sun Solaris-powered IT system to a network based on Microsoft Windows and suited for supporting Microsoft's familiar office productivity software, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and software development specialists can help you preserve your information and reduce business disruption by designing an effective migration strategy that preserves your current investments in Solaris application and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of existing infrastructure, migration strategy and testing, Exchange migration services, information and application software migration, and server and mass storage transition and economization.
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