San Francisco North Bay Napa, Benicia, St. Helena, Yountville:
Computer Consulting Experts Information Technology Support and Expertise
Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 |
(707) 772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 |
(415) 526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 |
(707) 303-4400 | Santa Rosa Network Support Services |
Progent's information technology support services for small businesses in the city of Napa are concentrated on clients who require fast and affordable help with network reliability, protection, efficiency, administration, or recovery. The following short list of Progent's engineering support services and practice areas should give you a sense of the ways Progent's team can help you to increase the business value of your information system.
- Progent’s Wireless Site Survey makes it easy to plan and install a wireless network optimized for your environment, offering you a wireless solution that delivers the coverage, performance, capacity, Quality of Service, data protection, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed on-premises service. Progent’s on-premises wireless survey includes physical walkthroughs, spectrum and security audits of your existing WLAN, analysis of your site's layout, testing for radio frequency contention, signal propagation modeling, identification of optimum placement for customer-requested Wi-Fi Access Points including Cisco Aironet indoor and outdoor APs, Meraki cloud-managed APs and Apple AirPort products, and a detailed report defining the new wireless network.
- SharePoint Server 2016, intended for onsite installations of the SharePoint content management platform, supports integration with Microsoft SharePoint Online and Office 365 to enable hybrid network models that seamlessly combine local and cloud resources. Other enhancements include rapid provisioning with the new MinRole role-based topology installation feature, increased scale, faster performance, stronger cybersecurity, advanced analytics via Power BI support, and a modernized user interface for team projects. Progent's Microsoft-certified consultants can provide affordable remote and onsite expertise, application development, and debugging services for businesses of all sizes who intend to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint. To learn more, visit SharePoint Server 2016 migration expertise.
- SharePoint Server 2019 delivers the modern look and feel of SharePoint Online, serving as a crossover platform that bridges the classic experience of SharePoint 2016 and the new SharePoint experience. Progent's certified SharePoint 2019 and SharePoint Online experts can provide affordable remote and onsite consulting, software development, and troubleshooting services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist you plan and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based resources into a cohesive intranet system. To find out more, visit SharePoint 2019 Server planning and deployment consulting.
- Progent is experienced in the architecture, installation, and integration of cohesive networks by combining advanced technologies from a range of top hardware and software vendors. Support services offered by Progent include Microsoft technology support services, Cisco networking expertise, consulting for Apple macOS, Mac OS X and Apple iOS platforms, Linux support, BlackBerry and other smartphone integration, VMware vSphere and NSX deployment, Oracle DBA and application development services, Citrix XenApp and XenServer consulting, and Juniper firewall and VPN router set up.
- Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge tools packaged within a single agent accessible from a single control. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP deployment that addresses your organization's specific requirements and that helps you prove compliance with legal and industry information protection standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent can also assist your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's
ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering. - Progent's temporary IT staffing services allow you to respond to sudden increases in demand for network professionals without dealing with the costs and delays that come with vetting and recruiting experienced technical workers and without increasing your permanent workforce. To find out about Progent's short-term IT staffing services, see Progent's temporary IT staffing services.
- Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to design a disaster recovery system built aroundMicrosoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using commodity hardware, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, economical deployment of a failover cluster quorum witness hosted on the Microsoft Azure cloud.
- NetDocuments is a cloud-based document management system built specifically for the legal profession. Progent offers access to NetDocuments specialists who can provide high-level advice to assist you to plan, configure, administer, tune, or troubleshoot a DMS environment based on NetDocuments. To find out about Progent's consulting expertise for NetDocs, see NetDocuments DMS expert support.
More Facts
If your small business is in Napa or anywhere in Napa County or Solano County and you are in need of technical help, information technology outsourcing, or top-level expertise from a Microsoft or Cisco certified consultant, call 707-603-2323 or visit Contact Progent.
An index of content::
Microsoft Exchange Online Technical Support
Microsoft Exchange Consulting
Progent is among the most experienced network consulting companies for designing email systems based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies receive all the benefits of Microsoft Exchange Server 2000 for common situations such as upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 support.
Information Technology Management Microsoft Exchange 5.5
Microsoft Exchange 2003 Server Small Business Network Consulting Group
Progent's Microsoft-certified consultants have over 10 years of background delivering messaging support for companies ranging from small businesses to global corporations. Progent offers affordable support for all versions of Microsoft Exchange Server to enhance email and virus security, configure fault tolerant email systems, and facilitate off-site and mobile email connectivity. Progent’s Microsoft Exchange support services can assist you in designing and carrying out a move from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2016 Server. Progent also offers support for Windows 8, Windows 7, Vista, and Windows XP clients running Office Outlook and can show you how to configure Microsoft Outlook Web App for all major browsers. For e-mail virus protection, spam filtering and outbound data leak prevention, Progent offers Email Guard managed services.
24-Hour Microsoft System Center Operations Manager Integration Services
System Center MOM Consultant Services
Progent's Microsoft-certified consulting experts have over a decade of experience designing, implementing, optimizing and fixing SCOM solutions and offer companies of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that provides the performance and resilience needed to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also assist you to install and set up SCOM 2012 management packs based on best practices for tracking network fabric and both Microsoft and third-party apps and services. In addition, Progent can deliver fast online or onsite technical support to help you to fix critical issues uncovered by System Center 2012 Operations Manager.
Excel Sparklines Technical Support Company
Computer Network Consultant Office 20160 64-bit
Progent's Microsoft Office and Office 365 consultants can assist companies to integrate Microsoft Office desktop and Microsoft Office 365 apps such as Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a cohesive productivity solution that offers fast return on investment and promotes improved business results. Progent can help you to integrate Office or Office 365 apps with one another and with additional core Microsoft technologies including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent can also help you to fix compatibility issues with different versions of Office and offers customized online training to individuals and teams.
24-7 Computer Consulting Firms Consultant Cost
Consultant Rates Recovery Services
Progent's pricing policy is to charge for remote service and on-site visits by the minute. Consequently, you are billed only for delivered support. Progent does not impose a more expensive rate for after-hours or priority service, and inside California or in areas where Progent provides on-site support, Progent does not bill for travel time except for emergency support where on-site work is less than 4 hours. Also, Progent applies no service activation fee and asks no retainer for services delivered during regular business hours. Many service organizations demand large minimum fees or charge for every fifteen minutes or longer. Progent's small granularity avoids big bills for fast solutions so you will not be tempted to allow minor problems to stay unaddressed.
New York Engineers
Small Business IT Consulting Firms Kansas
Progent’s Technical Response Center provides nationwide remote assistance for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified service professionals provide telephone help and online secure network access to troubleshoot and resolve network problems quickly and economically. The scope of technical experience available from Progent's team of country-wide support professionals makes it possible to escalate even the toughest network issues to appropriate specialists as required.
Microsoft Office Technician
IT Consulting Company Microsoft Office 2003
To provide cost-effective network services for small companies, Progent has developed full-service computer outsourcing plans that give small organizations quick access to network help without forcing you to recruit, train, and manage an expensive full-time computer support staff. Progent’s IT outsourcing services offer you an economical alternative for creating a secure and reliable environment for your favorite Microsoft Windows office productivity suites such as Microsoft Office XP and Office 2003.
ProSight Remote Server Management Support
Award Winning ProSight Patch Management Automation Help and Support
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating at peak levels by checking the state of critical assets that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management staff and your assigned Progent consultant so that any looming issues can be addressed before they have a chance to impact your business.
Open Now Microsoft Lync Server 2013 Consulting
Lync Server 2013 and iPad Consultants
Progent's Microsoft consultants can assist your company to evaluate the benefits of Lync Server for your environment and can help you to plan and carry out a rollout of Microsoft Lync Server that unifies the control of IM and Presence and improves the output of your in-house employees, at-home workers, and smartphone users. Progent's consultant's can in addition assist you to carry out an efficient migration to Microsoft Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server with Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can use Lync Server 2010 to improve the collaborative functions of MS Office applications, and offer online seminars and ongoing support for Lync Server 2010 and other Microsoft technologies.
Integration Services SQL Server 2014 Capacity Planning
Outsourcing SQL Server 2014 and Hyper-V
Microsoft SQL Server 2014 includes major improvements in critical areas including speed, uptime, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises services such as planning, deployment, management, troubleshooting, and application development services to help businesses of all sizes to achieve fast return from their SQL Server 2014 investment.
Microsoft Experts SharePoint 2019 Hybrid Architecture Network Consulting
Best SharePoint 2019 NGSC IT Consulting
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide affordable online and onsite consulting expertise, application development, and debugging services for organizations of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist you design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a cohesive intranet system.
WLAN Site Survey Network Consultants
Wi-Fi RF Spectrum Analysis for Wi-Fi Computer Consultant
Progent’s Wireless Site Survey makes it easy to plan and install a WiFi LAN adapted to your facilities, offering you a wireless solution that has the coverage, performance, capacity, Quality of Service, security, and hand-off ability your company requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed on-premises service.
Windows Server 2016 Hyper-V Support
Specialist Microsoft Windows Server 2016 Clustering
Progent's Windows Server 2016 disaster recovery experts can assist your organization to design a DR solution built around Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using low-cost equipment, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, affordable creation of a stretch cluster quorum witness.
Security Firm CISSP-ISSAP Certified
ISSAP Security Auditing
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification as a result of rigorous testing and extensive work with network security architecture. ISSAP consultants have comprehensive understanding of access control mechanisms and methodologies, telecommunications and network protection, cryptography, requirements analysis, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security experts can assist your company with all aspects of architecture security.
UNIX Consultancy
Solaris Remote Support Services
Progent's Sun Solaris family support services offer small and mid-size businesses and developers support for managing and maintaining Sun Solaris systems that operate with Microsoft-powered technology. Progent can give your organization access to Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience provides you with a convenient one-stop consulting firm to help you build and maintain a secure and reliable cross-platform network and communications infrastructure that supports Solaris and Microsoft interoperability by integrating MS Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Consultant Nexus 6000 Switch
Online Technical Support Nexus 5600 Switch
Nexus switches are engineered to deliver the speed, expandability, dependability, cloud readiness, density, data protection and manageability needed to function as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and onsite support services to help your IT staff to create an optimal network topology, set up test systems to validate your switching solution, deploy Nexus switches, define and implement effective policies, perform security and compliance tests, configure proactive monitoring and alert systems, consolidate resources through virtualization, analyze and repair switching and routing problems, maximize performance, plan for expected growth, and take advantage of the powerful zero-downtime features incorporated into Nexus family of switches. Progent's consultants can also assist you to migrate non-disruptively from legacy Nexus switches or Cisco Catalyst switches to current Nexus switches.
Exchange 2000 Server Consultant Services
Microsoft Exchange 2000 Engineer
Progent is among the most expert network support companies for integrating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small companies derive all the advantages of Microsoft Exchange Server 2000 under common scenarios including updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 administration.
64-bit Computing Consultant
Consultancy 64-bit Migration
Progent’s Microsoft-premier engineers can assist your organization to update your application servers or desktops from 32 bits to 64 bits. Progent can help your company to understand the costs and advantages of moving to 64-bit computing, design an affordable migration strategy that reduces operational interruptions, and provide inexpensive, professional online support to aid your company to install 64-bit software and application programs on your current hardware.
Service Reporting Computer Consulting
Service Database Network Consultants
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all delivered support activities. Unlike many independent consultants or local service organizations who provide minimal documentation or details of services performed, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support documentation transmitted by every consultant to each customer. The discipline of documenting and archiving support activity results in more efficient service and avoids a slew of typical misfortunes such as when a service customer is effectively held captive to a consultant who refuses to let go of vital service information.
Windows and Solaris Consultants
Emergency Windows and Solaris Remote Support Services
Progent can help you to design and execute a smooth transition from a UNIX-based information system to a network powered by Windows and capable of running Microsoft's powerful office productivity products, business applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can help you guard your information and reduce productivity disruption by developing an efficient transition strategy that protects your existing investments in UNIX software and technology. UNIX-to-Windows transition support expertise available from Progent include evaluation of current infrastructure, transition strategy and testing, MS Exchange migration support, data and application transition, and processor and media migration and consolidation.
Solaris Security Organization
UNIX Cybersecurity Consultancy
If your company operates a Sun Solaris network or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-premier consultants can assist your entire organization in a wide array of security areas such as security management practices, security architecture and strategies, connection management products and methodology, applications development security, operations security, physical security, communications, infrastructure and Internet security, and business continuity preparedness. CISM and CISSP define the fundamental competencies and worldwide standards of knowledge that information security professionals are required to master. These certification offer IT management the confidence that those who have achieved their CISM or ISSAP certification have the background and theory to offer effective security management and engineering services.
Technology Consulting Meraki MS 400 Series Switch
Meraki Switch Topology Setup and Support
Cisco's Meraki MS line of access and aggregation switches are intended for environments that go from small branches to campuses. Progent's Cisco-certified consultants offer affordable remote expertise to assist your company to plan and deploy a productive network solution based on Meraki MS switches, streamline network administration with Meraki's cloud-based management architecture, set up policies to ensure security and compliance, create and test a disaster recovery plan, and resolve technical issues related to any facet of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a unified networking solution.
Top Ranked Windows 2000 Server Remote Technical Support
Network Engineer Windows 2000 Server
Progent's Microsoft-certified Windows 2000 Server consultants can provide network support and information technology consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Microsoft Windows Server 2000 integration, optimization, and troubleshooting services include network design, installation, documentation, local and off-site technical support, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Consulting Services Failover Clusters Windows Server 2012
Cluster Server Windows 2012 Troubleshooting
Progent's certified failover clustering consultants can help businesses to assess the benefits of deploying Microsoft Windows Server 2012 clustering technology to build an advanced fault-tolerant/disaster recovery strategy, help your organization to plan and install a Windows Server 2012 environment, deliver online and on-premises consulting expertise and engineering support for clusters that include physical servers or virtual ones, and show you how to streamline the management of clustered servers.
MySQL migration Consultants
MySQL application development Technology Professional
Progent offers cost-effective remote access to an Oracle MySQL RDBMS DBA or software programmer and can assist businesses of all sizes to integrate and manage MySQL within a robust IT infrastructure that offers advanced performance, scalability, and protection. Progent also has experience helping companies port applications from an Oracle environment to MySQL.
MRTG for Linux Consult
MRTG for Linux Consultant
Nagios and MRTG are useful, Open Source monitoring utilities that run with the Linux OS and can be used to analyze UNIX/Linux networks, Windows systems, or multi-platform environments where Linux and Windows coexist. Nagios allows system support engineers to monitor system services including SMTP, HTTP, SSH, and NNTP. MRTG lets you graph the bandwidth in and out of SNMP network appliances including servers, routers, and switches. Progent's network monitoring engineers can show you how to utilize both these programs to streamline and repair your computer network.
SCDPM 2012 and Hyper-V Consulting Services
Expert Microsoft Certified Technical Support Services SCDPM 2012 Cloud Backup
Progent's Microsoft-certified consultants can provide remote or in-person support to help companies of all sizes to design, deploy, manage, and repair a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier releases of Data Protection Manager or from another backup platform, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed help for resolving particularly stubborn issues, or full project management services. Progent's consultants can also assist your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
24x7 Network Computer Consultant
Top Comprehensive Event Management Consultants
Even if your company has a small computer support staff and a limited IT budget, your information network can still feature the same high reliability and performance that once needed a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT professionals, the latest network management products for 24x7 monitoring and alerts, and economical service programs such as a help desk service to keep your mission-critical business applications and servers operating.
Private Cloud Hosting for Virtual Data Centers Technology Professional
ProSight Small Business Private Clouds Professional
Progent's ProSight Virtual Hosting combines proven virtual server architecture, a world-class data center facility, and the technical support services of Progent's Microsoft-certified consulting team to provide small businesses with a comprehensive information technology outsourcing alternative that improves network dependability and security, eliminates management hassle, and cuts costs. With Progent's Private Cloud Hosting, a smaller company can have each of its operating system platforms and critical application servers hosted in a secure and reliable facility on a high-performance, non-stop virtual machine set up and supported by Progent's network support professionals.
Consultant Azure Planning
Azure integration Consultant
Progent can assist companies of any size to move any part of their computing infrastructure to Microsoft Azure. This can streamline IT management and reduce equipment investments. Azure includes a wealth of public cloud services and Progent can help you to understand the benefits and restrictions of various cloud networking models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and network infrastructure and ensure you sidestep the common errors small companies make when moving to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN connections and also to manage Apple iOS devices and Android smartphones and tablets.
Juniper SSL Router Network Security Auditing
Juniper SA6500 SSL VPN Security Company
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Microsoft LCS Server IM Help and Support
Live Communications Server 2007 Specialists
MS Office Communications Server delivers IM and Real Presence as part of an extensible, world-class package offering enhanced security, transparent integration with additional Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product offers lower costs and improved business efficiencies, enhanced individual output, and stronger IP security. Microsoft Office Communications Server 2007 has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide remote and on-premises support and troubleshooting help for your Office Communications Server 2007 deployment and can assist your organization to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to plan and implement an efficient migration that will add significant strategic value to your information network
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