San Francisco North Bay
Napa, Calistoga, Yountville:
Network Consulting Professionals
Technical Help and Expertise
Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |
Progent's certified professionals knows how to provide a wide array of consulting and support assistance for information networks powered by any mix of Windows, Cisco, Apple Mac, and Linux/UNIX platforms. Support services available to small organizations in the Napa neighborhood by Progent's team of seasoned consulting experts include:
- Progent's Cisco-certified VoIP experts offer Cisco UC540 consulting services to help you to manage your legacy UC500 VoIP gateway or design and carry out a smooth upgrade to a modern VoIP system.
- Progent's Microsoft-certified Microsoft SCOM 2012 consulting experts have over a decade of background designing, deploying, enhancing and repairing SCOM environments and offer companies of any size advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design a topology for SCOM 2012 servers that provides the responsiveness and availability required to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric and both Microsoft and third-party applications and services. Also, Progent can provide fast remote or on-premises technical support to assist you to remediate critical problems detected by Microsoft SCOM 2012. Progent also offers System Center 2016 Operations Manager consulting services to help you to migrate cost-effectively from Operations Manager 2016 to SCOM 2016.
- Progent can provide online or on-premises access to a Cisco Certified Internetwork Expert (CCIE) consultant to help you to plan, implement, administer and troubleshoot unified communications environments built on Cisco Unified Communication products in a local, cloud-based, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have extensive experience helping organizations of all sizes to build advanced collaboration solutions by providing expert services such as Unified Communications Manager (CUCM) and Cisco CallManager system design and deployment, IP voice and video phones configuration, and Cisco wireless VoIP phone solutions. Progent's consultants can help you with Cisco's entire portfolio of UC applications such as Jabber, WebEx Meeting Center, Unity Connection, Unified Contact Center Express (CCX), and Unified Attendant Console.
- Progent's wireless integration consultants have wide-ranging expertise in the integration and support of wireless information technology and can help your IT team to design, deploy, administer and repair wireless solutions that are secure, resilient, expandable, simple to manage and operate, ready to handle your critical workloads, and transparently integrated into hybrid cloud environments. Remote and onsite Consulting services available from Progent span a variety of wireless solutions such as smartphone and tablet integration and management, Wi-Fi infrastructure design and deployment, wireless site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless integration.
- Progent's Cisco-certified wireless consultants offer advanced consulting services for Cisco's Wi-Fi products by delivering services that includes Cisco Aironet Wi-Fi access point planning and deployment consulting, Cisco Small Business wireless access points consulting, Cisco Catalyst 9100 Series Wi-Fi 6 802.11ax access points system design, configuration, and troubleshooting services, Cisco Meraki Wi-Fi AP configuration and consulting support, and Cisco Wi-Fi controller consulting.
- Progent's Experts Team offers help in Microsoft financial and ERP/MRP platforms, allowing you to customize affordable and cohesive network solutions that fit the specific requirements of your operation. Progent's applications consultants offer a variety of services such as
Dynamics 365 Finance (formerly Dynamics AX and Axapta) enterprise resource planning consulting services,
Dynamics GP Accounting Software training and programming,
Microsoft Dynamics 365 Business Central/NAV ERP software support,
Microsoft Dynamics Solomon accounting software help,
and Microsoft Commerce deployment.
- Progent's Microsoft-certified Windows 10 planning consultants can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any older version of Windows. Online and on-premises evaluation and migration support for Microsoft Windows 10 available from Progent's experts include ROI analysis, project management, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management, telecommuter connectivity, security and compliance, automated deployment and management, network design, Wi-Fi support, business continuity planning, webinar training for network management personnel and users, and post-migration technical help.
- Progent's Check Point Software firewall consultants can show you how to design, configure, and manage firewall environments that rely on Check Point NGFW firewall appliances and Check Point's cloud-based SandBlast security services. Progent can also help you to maintain legacy Check Point firewall models or upgrade smoothly to Check Point's next-generation firewalls. To learn more about Progent's consulting and support services for Check Point firewalls, visit Check Point firewall integration expertise.
- Progent can supply companies with an IT management expert who can function as a part-time CIO. This veteran IT officer can provide long-term direction to help you to integrate sensible IT products to improve business operations so they match better with your business goals. Your company can create and install a well thought out IT plan without absorbing the expense of a full-time senior IT executive. Important services Progent's temporary Chief Information Officer can perform include strategic planning, planning IT budgets, developing and tracking models for TCO, analyzing workflows, negotiating contracts with suppliers, establishing security and compliance standards, business impact analysis, automating data center administration, software revision management, network asset documentation management, and disaster recovery/business continuity preparedness.
- Progent's backup experts offer consulting support for a broad range of products and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and workstations as well as notebooks and smartphones. Progent supports leading data protection products by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent also offers help with Acronis, Mozy, Retrospect, Apple Time Machine, Backup Exec, BackupAssist, HP Data Protector, and Solaris FLARs. For enterprises, Progent can provide VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and mid-sized businesses as an affordable end-to-end solution for secure backup/disaster recovery.
Progent's Microsoft Gold-certified SQL Server 2019 experts can assist you to integrate SQL Server 2019 seamlessly with additional Microsoft apps by offering expert services that include Microsoft Windows Server 2019 migration services, SharePoint Server 2019 application development, Power BI reporting training and support, Microsoft Exchange Server 2019 integration expertise and Microsoft 365 Exchange Online hybrid integration consulting, and Active Directory and Azure AD planning and troubleshooting. - Features of Progent's IT outsource packages include network evaluation to make sure that your network complies with industry levels of security and remote access, 24x7 server monitoring using System Center Operations Manager to anticipate problems before they disrupt your organization, optional Help Desk Services from Progent's technical staff, security audit to help guard your network from hackers, installation of Service Packs and security updates for servers and applications, savings on Progent’s remote support services, and contact with Progent’s team of Microsoft-certified network consultants and service specialists.
More Facts
If your small business is in Napa or anywhere in Napa County or Solano County and you are looking for computer support, IT outsourcing, or advanced services from a Progent professional, call 707-603-2323 or visit Contact Progent.
An index of content::
Wireless Link Computer Engineer
Support and Setup Proxim Tsunami
Progent’s wireless engineers can help small organizations design, choose, pilot, configure and maintain protected building-to-building wireless bridges that integrate transparently into your IT network while providing a degree of security that matches or excels wireline connections. Progent provides expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to select and deploy the wireless connectivity solutions that match your business needs.
SQL Server 2008 Upgrade Consultant
Microsoft T-SQL Outsourced Programming
Microsoft SQL Server 2005 delivers powerful, familiar tools to computer experts and network users, reducing the complexity of creating, deploying, administering, and using company data and analytical programs in environments ranging from handheld devices to corporate data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require a network consultant with hands-on expertise and broad knowledge in designing and deploying data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
SonicWall PRO Security Audit Services
After Hours Technical Support Services SonicWall TZ500 Firewall
Progent's certified SonicWall firewall consultants can help you deploy, manage, and tune SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and design protection into your business operations.
Windows 7 Training Online Support
Engineer Windows 7 Training
Progent's Microsoft certified consultants offers remote and on-premises consulting expertise to help you to administer, maintain, and troubleshoot computers based on Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, network security, backup and restore, online access, smartphone and tablet integration, wireless configuration, and remote system monitoring.
IT Outsourcing Firm Consultant Price
Microsoft and Cisco Authorized Expert Computer Service Companies Consulting Hourly Price
Progent's pricing model is to charge for online service and on-site visits by the minute. Consequently, you are invoiced only for delivered support. Progent does not demand a more expensive rate for off-hours or priority service, and inside California or in areas where Progent provides on-site service, Progent does not charge for travel time except for emergency calls where on-site work is less than 4 hours. Also, Progent imposes no initialization charge and requires no retainer for support services provided during regular business hours. Many service organizations impose large minimum payments or charge for every quarter hour or longer. Progent's small granularity does away with large bills for fast repairs so you won't be forced to permit simple problems to stay unaddressed.
Les Kent has a 35-year track record of effective network integration, executive administration, sales, and operations. He has shown a knack for creating elegant IT solutions while working as a network designer, software developer, project manager, deployment consultant, and troubleshooter for small businesses, new ventures, and global enterprises.
Technical Consultant Cisco PIX to ASA upgrade
Cisco PIX to ASA upgrade Support and Setup
Progent’s Cisco-Premier technology experts offer experienced PIX Firewall support services covering architecture, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack security, and safe access services. Ranging from small, easy-to-install desktop appliances for small businesses and home offices to modular gigabit products, Cisco PIX firewalls provide a sensible level of protection, performance and reliability for information environments of all sizes. PIX firewalls are based on a hardened, specially designed platform, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management solutions. Progent’s network consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Offsite Workers Helpdesk Network Consulting
Offsite Workforce Helpdesk Support
Progent can provide small and mid-size businesses overflow or comprehensive Help Desk services for at-home employees.
System Center 2016 and NetApp Integration Support and Help
System Center 2016 Cloud Integration IT Consultants
Progent's Microsoft-certified consultants have over a decade of background planning, implementing, enhancing and repairing SCOM solutions and offer organizations of any size expert remote or onsite consulting support for SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or onsite technical support to assist you to remediate critical problems detected by SCOM 2012.
Cisco VPN and Firewall Support Services
ASA 5500 Firewalls Outsourcing
Progent's Cisco CCIE-certified networking experts can assist you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft ISA 2004 Server Remote Support
Internet Security and Acceleration Server Support Services
Progent's certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with multiple sites, remote workers, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to help your company in planning and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your information protection requirements without adversely restricting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
Amazon cloud integration Development Firms
Contract Development Amazon Glacier integration
Progent offers cost-effective online support to assist businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, configuration, administration, performance optimization, licensing management, backup/restore solutions, and security.
Remote Support Hybrid Microsoft 365 Exchange integration
Office 365 Gmail migration Network Engineer
Microsoft allows you to create seamless hybrid environments that combine Office 365 and on-premises Exchange deployments. This allows you to have specific mailboxes located on your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Office 365 solution is successfully completed on time and within budget.
After Hours Service Reporting Online Technical Support
Service Reports Technical Consultant
Progent uses an enterprise-class service reporting system that stores and formats complete documentation for all delivered services. Unlike many freelance consultants or small support firms who provide minimal documentation or specifics of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service reports transmitted by each staff member to every customer. The discipline of documenting and organizing support records allows more efficient service and eliminates a variety of common problems such as when a support customer is effectively held captive to a consultant who won’t release vital service information.
SQL Server 2019 R Services Engineer
Emergency SQL Server 2019 Always Encrypted Specialists
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer affordable remote and on-premises consulting expertise, software development, and technical support services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist you design and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud-based resources into a cohesive information management solution.
WatchGuard Firebox Security Team
WatchGuard Firebox T55 Firewall Cybersecurity Tech Services
Progent offers consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and maintain a WatchGuard Firewall/VPN product that aligns with your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade efficiently to current WatchGuard firewalls.
24 Hour Microsoft Partner Information Technology Management
Server Administration Microsoft Partner
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the highest client endorsement and enjoy the closest working relationship with Microsoft. The knowledge, skills, and commitment needed to earn the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your business more complete technical solutions for your information network.
Largest Exchange 2000 Server Integration Support
Microsoft Exchange Computer Consultant
Progent is among the most qualified network consulting companies for designing email and messaging systems powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies get the full benefits of Exchange Server 2000 for typical scenarios such as updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server management.
Consultant VMware Cross vCenter NSX
VMware vCloud Director vCD Professionals
Progent offers the support of a certified VMware VCDX expert to help your organization design, deploy, administer and repair VMware vSphere-based virtualization ecosystem for local datacenters, private and public clouds, or hybrid cloud systems. Progent offers world-class expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for managing private and public cloud and hybrid cloud solutions that deliver high uptime, data security, and disaster recovery.
System Center Operations Manager Consulting
24-Hour Remote Monitoring and Reporting Consultant Services
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, enhancing and repairing SCOM environments and offer organizations of any size advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that provides the performance and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or onsite troubleshooting to help you to remediate serious issues uncovered by Microsoft SCOM 2012.
Online HelpDesk Call Center Network Consultants
Support Services Help Desk Software Selection and Deployment
The Help Desk support delivery model adopted by Progent's Technical Response Center gives small businesses an efficient option to reliance on freelance service individuals by offering extensive technical knowledge accessible to numerous engineering teams, optional round-the-clock access to urgent assistance, fast escalation to appropriate experts for solving even the most difficult problems, support consistency and reliability, quick follow through overseen by seasoned support administrators, a variety of easy-to-use techniques for requesting support jobs, plus excellent process transparency made possible by ticket updates and accessible through a web-based portal.
Top Rated Setup and Support Office SharePoint Server 2007
SharePoint Portal Server 2007 Online Consulting
Progent’s Microsoft-certified experts can provide businesses of any size consulting, technical support, and application development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web technology for efficiently coordinating people, teams and information. Microsoft SharePoint Server offers a central location for your workers or clients to access, manage, distribute and manipulate useful information, documents, and applications and to interact with one another. SharePoint allows quicker and more intelligent decisions, more efficient access across groups and more streamlined business practices. Windows SharePoint Services join employees, clients, workgroups and projects with the data they’ve developed in a manner that makes data convenient to find, download and apply. Progent's certified SharePoint consultants can help you to manage your existing SharePoint solution or migrate to the current version of SharePoint.
System Center 2016 and Operations Management Suite IT Consultants
System Center 2016 and Hyper-V Integration Online Help
Small to middle size businesses can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft Premier IT consulting experts. With Progent's affordably priced IT service packages, small businesses can select a basic Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager 2007 to provide small business networks world-class availability, protection, and performance.
Windows and UNIX Consultant Services
Professional UNIX with Windows
Progent's UNIX platform consulting experts offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that run with Microsoft-based networks. Progent can give your organization access to UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide array of experience provides you with a convenient single source to show you how to create and maintain a protected and reliable mixed-platform network and communications solution that supports UNIX and Microsoft coexistence by combining Microsoft Windows with popular versions of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Catalyst Wi-Fi 6 AP Placement Online Support
Professionals Catalyst Wi-Fi 6 AP Site Survey
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 WAP experts can provide economical remote and on-premises support for Catalyst Wi-Fi 6 wireless access points (WAPs).
Fault-tolerant Data Centers Engineers
Top Quality High-Availability Data Centers Consultant
Progent's Data Center professionals can show you how to find high availability data centers that meet the particular requirements of your business. Fault tolerant co-location sites are especially appealing to small businesses because of their affordability and convenience compared to taking a do-it-yourself strategy. Trying to create an in-house data center that offers even a minimum degree of fault tolerance is too costly for most small businesses. Progent is ready to help you reap all the benefits of non-stop data centers and fault tolerant colo sites by offering a full array of consulting and maintenance services.
ProSight Ransomware Security Monitoring Services
Netwalker ransomware protection and recovery Specialists
ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior machine learning tools to guard endpoints and servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely escape legacy signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to automate the entire threat progression including blocking, identification, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks.
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