Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


Progent's experts can deliver a wide array of engineering and technical support help for computer environments powered by any mix of Microsoft, Cisco, Apple Mac, and Linux platforms. Network services offered to small and mid-size organizations in the Napa neighborhood by Progent's team of Microsoft and Cisco certified engineering experts include:



  • Progent has created a white paper detailing the advantages businesses of all sizes can derive from outsourcing or co-sourcing IT services from Progent. Progent's Network Support Outsourcing and Co-sourcing report describes Progent's proven IT service delivery model for IT consulting that can range from desktop troubleshooting to full-service project management. The report also explains how Progent's outsourcing support services can help companies to reduce expenses, accelerate productivity, and increase the value of their IT network. To read Progent's white paper, click: Advantages of Outsourcing and Co-sourcing Network Support from Progent.

  • Progentís BI reporting consultants can provide remote and onsite consulting to help your organization with any phase of business intelligence (BI) reporting ranging from troubleshooting or modernizing reports to planning and implementing a comprehensive BI solution. Progent's management reporting experts can help you to support your current reporting environment, assist you to upgrade reports from a discontinued reporting product to a modern one, and deliver as-needed online mentoring to meet your specific requirements. Progentís management reporting professionals can provide expertise in all popular BI reporting tools such as Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Builder.

  • Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management platform that includes machine learning technology and advanced services to deliver comprehensive endpoint detection and response (EDR) for protecting against ransomware and other cyberattacks. Find out more about Progent's SentinelOne product sales and integration support.

  • Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size businesses to obtain an objective assessment of the overall health of their IT system. Based on some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure devices conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI such as a cleaner and safer Active Directory environment. Both options also provide the long-term benefits of state-of-the-art remote network monitoring and management technology. These advantages can include easier network management, improved compliance with government and industry security regulations, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and higher availability. For more information about ProSight Network Audits and to see sample reports, go to ProSight Network Audits.

  • System Center 2016 Operations Manager helps to ensure top performance and maximum uptime for key applications by providing unified, cross-platform tracking of IT resources installed across local systems and cloud environments. Progent's SCOM consulting group offers world-class online and onsite support to assist organizations of any size to design, integrate, tune, enhance and troubleshoot SCOM 2016 deployments. Progent's SCOM 2016 consultants can help your company to move to Operations Manager 2016 from earlier versions of Operations Manager or from other IT infrastructure monitoring products, or integrate multiple monitoring tools into a unified infrastructure management ecosystem. Progent can also help you expand your SCOM 2016 scope to include infrastructure hosted on public clouds by delivering Azure consulting and Amazon AWS hybrid cloud expertise. In addition, Progent's consultants can assist you upgrade from SCOM 2016 to more current versions such as SCOM 2019 and SCOM 2022.

  • VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and verify a repeatable process for restoring services quickly following a breakdown. SRM provides centrally managed and automated disaster recovery, application mobility, and transparent site relocation, failback and site re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and patches and can produce audit reports to verify full service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to plan, configure, test and maintain a DR system powered by VMware Site Recovery Manager.

  • Progentís ProSight WAN Watch network infrastructure management service makes it easy and inexpensive for small and mid-sized businesses to map out, monitor, enhance and debug their networking appliances such as switches, firewalls, and load balancers plus servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are always current, copies and displays the configuration of almost all devices on your network, monitors performance, and sends notices when potential issues are discovered. By automating tedious management processes, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, locating appliances that need important software patches, or identifying the cause of performance problems. Find out about the complete ProSight portfolio of value-priced network monitoring and management services for small and medium-size organizations

  • Progent's Microsoft-certified Windows 8.1 consultants can deliver a range of technical services to assist organizations of any size to support, administer, and troubleshoot IT systems that include workstations, notebooks, tablets, or smartphones powered by Windows 8.1. Progent's consultants can also provide Windows 10 migration help and Windows 11 deployment assistance.

  • VMware's NSX virtual network platform allows you to build complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high degree of automation regardless of the physical components used by the basic network infrastructure. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also permits non-disruptive testing for disaster recovery, updates and patches and can generate audit reports to verify full service recovery, validate Service Level Agreements and prove DR compliance. When integrated with VMware's NSX network virtualization technology, VMware Site Recovery Manager can quickly recover the complete logical network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to plan, deploy, test and administer a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.

  • The CRISC certification program was established by ISACA in 2010 to validate a consultant's ability to plan, implement, and maintain information system control mechanisms to reduce risk. Progent offers the expertise of a CRISC-certified risk management consultant to assist your company to create and carry out a risk management strategy based on leading practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and budgetary guidelines.

  • Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business advantages of upgrading to SQL Server 2017 and can assist you to design and implement a smooth migration of your current SQL Server environment to any deployment architecture including on-premises, cloud-based, or hybrid. Progent's SQL Server experts offer remote or on-premises support services ranging from as-needed architecture review or troubleshooting to end-to-end project management and co-management to ensure your SQL Server 2017 project is successfully completed on schedule and within budget. In addition, Progent's SQL Server 2019 migration experts can assist you to migrate smoothly from SQL Server 2017 to a newer edition of SQL Server. To find out more, see SQL Server 2017 migration consulting.

  • Progent's certified Windows Server 2012 experts can assist you to maintain your Windows Server 2012 system or migrate from Windows Server 2012 R2 to a modern version of Microsoft Windows Server. If you want to move up to Windows Server 2019 or Windows Server 2022, Progent can assist you to create test systems and migration plans; tune your infrastructure for local, multi-location, cloud-based, and partial-cloud environments; educate your IT support, staff; develop a corporate-wide security plan; streamline IT management; help with application development; and generate and test a disaster recovery/business continuity plan.



    More Facts

If your small business is in Napa or anywhere in Napa County or Solano County and you are looking for technical support, information technology outsourcing, or advanced services from a certified Progent consultant, call 707-603-2323 or visit Contact Progent.



An index of content::

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    If you are developing UNIX or Linux applications in an environment that has Windows-based processors, PCs, and office productivity products, Progent offers full-service IT outsourcing that frees you to focus on your field of strategic know-how without the constant hassle of maintaining your company information system. Through the use of automated server monitoring and by providing online and in-person support as your company needs it, Progent represents an affordable solution for maintaining an IT system that features high reliability, protection, and efficiency. Progent's developer support services feature comprehensive information technology outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, network monitoring, and Contact Center outsourcing.

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  • Open Now ISR 4000 Router Computer Consultant Core Routers IT Consulting
  • Open Now New Hampshire Network Designers South Carolina Manager
  • PowerPivot for Excel Outsourcing Microsoft Denali Computer Engineer
  • Private Cloud Hosting for Virtual Data Centers Consult Private Cloud Integration Consultants
  • ProSight Managed Services Consultant ProSight Managed IT Services Engineer
  • ProSight Ransomware Protection Consultant ProSight Ransomware Rollback Technology Consulting
  • Progent Management Team System Engineers Progent Management Server Consultant
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  • Remote Support Exchange 2000 Server Upgrade Microsoft Exchange 2000 Upgrade Integration Support
  • Remote Workforce Consultants in Napa - Backup/Recovery Systems Consulting and Support Services Napa Valley Napa, CA Remote Workforce Napa Assistance - Backup Solutions Assistance
  • SQL 2008 Reporting Services Technology Professional Microsoft SQL 2008 Server Online Technical Support
  • School District Consultants Consult City Government Cisco
  • Secure Security St. Helena, Calistoga Security Network Consulting St. Helena, Calistoga
  • Services network evaluation Lab System Pilot Testing Lab Consulting Services

  • Microsoft Lync Server Instant Messaging Online Consulting
    Lync Server 2013 Instant Messaging Consulting Services

    Microsoft Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network (PSTN) calling. Microsoft Lync 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office desktop or Microsoft 365 and simplify administration through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating VoIP hardware and subscription services, PBX gear, or conventional teleconferencing technology. Progent's certified unified communications experts can provide online and on-premises support to assist you to maintain and troubleshoot your existing Lync 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist your organization to plan and carry out an efficient Skype for Business upgrade.

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  • Solaris Online Small Business IT Outsourcing Services Consultant Linux Remote
  • Napa, California Computer Consulting Companies
  • Specialist Extended Help Des Cost Savings 24/7 Shared Support Desk Economics Onsite Technical Support
  • St. Helena, Calistoga Microsoft SharePoint Server 2013 Technical Consultant SharePoint Server 2010 Online Troubleshooting St. Helena, Calistoga, USA
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  • Online Microsoft Office 365 Training Professionals
    24/7/365 Online Microsoft Office Training Consultant Services

    Progent provides customized online instruction for popular client apps and environments such as Office and Microsoft 365 Excel, Word, Access and Visio plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction offers the benefits of conventional in-person instruction, such as immediate communication between clients and trainers, but eliminates the expenses of transportation and the challenge of trying to synchronize the availability of multiple students. Available to single students or classes of all sizes, Progent's live online instruction permits the trainer to conduct the class from a remote office while the students can be dispersed throughout a campus or across the country. Live online education supports proven learning tools such as virtual white boards, electronic hand-raising, and collaborative desktops. Classes can be brief and targeted to specialized topics or extended in duration and wider in scope.

  • Support Organizations Exchange 2010 Server Napa County Exchange Server 2016 Small Business Computer Consulting Services Napa California
  • Support Outsourcing Microsoft Exchange 2016 Migration Planning Network Consulting Microsoft Exchange 2016 Upgrade Planning
  • Support and Setup Aironet 4800 Access Point CCIE Expert Certified Aironet 600 Access Point Computer Consultant

  • Catalyst 8000 router Configuration
    24 Hour Support and Setup Integrated Services Routers

    Cisco has designed a full product line of routers that includes appliances designed to deliver the security, performance, and availability demanded by organizations from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and system uptime. Progent can show you how to select and integrate Cisco routers to build a reliable foundation for your network and to make it economical to grow as you support new users, start new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS operating system, such as the Cisco 800 series of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Series Routers.

  • Support and Setup SMS Server Migration Expert Microsoft Certified Systems Management Server 2003 IT Consulting
  • Technical Support Exchange 2003 Exchange Server 2003 Upgrade Consulting Services
  • Network Design Napa County
  • Technology Professional Cybersecurity Inventory External Cybersecurity Scan Consultant
  • Temporary IT Staffing Services Configuration Online Help Immediate Staff Augmentation Services
  • Napa Computer Consulting Company
  • Top Ranked Peppercon eRIC Specialists Peppercon eRIC Specialist
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  • Zero Trust Cybersecurity Troubleshooting
    Identity Authentication Network Consultants

    Progent's Duo services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Android, and other personal devices.

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  • Urgent Specialists Small Business Small Business Computer Specialists
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  • Urgent Windows Server 2016 PowerShell Computer Consulting Windows Server 2016 Software Load Balancing IT Services

  • Microsoft Certified Specialist Windows Server 2008 BranchCache
    Windows 2008 R2 Remote Support

    Windows Server 2008 is a major advance in making IT systems more secure and available, simpler to virtualize and manage, higher performing, and able to provide a better environment for web publishing. Progent can help your company benefit fully from the enhancements built into Windows Server 2008 by delivering Microsoft-certified consulting, tech support, training, staffing, monitoring, and security expertise.

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  • Windows 2016 Integration Support Urgent Windows 2003 Server Online Technical Support

  • Microsoft Office 2003 Professionals
    Microsoft Windows Network System Support Consultant

    Progent's IT outsourcing packages offer economical network support for small organizations. Whether it involves planning system architecture, creating an in-house Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or developing an on-line business solution, outsourcing your network engineering services can reduce expenses and minimize risks, allowing network support expenses to grow in a more moderate and manageable manner than is feasible by assembling a bulky, all-purpose in-house network support staff. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to create a secure and robust network foundation for your critical applications based on Microsoft Windows including Office XP, Microsoft Office 2003, and Office 2000.

  • Windows 2019 Server Outsourcing Firm Napa Remote Technical Support Microsoft Windows Server 2019 Yountville, Rutherford
  • Onsite Support Napa
  • Windows Server 2012 R2 Hyper-V Virtual Switch Configuration Windows Server 2012R2 Cloud Consultancy
  • Windows Server 2016 Hybrid Cloud Integration Consulting Services Windows Server 2016 Stretch Clusters Network Consulting
  • Windows Server 2019 Cybersecurity Support and Help Windows Server 2019 Kubernetes Containers Help and Support

  • After Hours Professionals ISA Server
    Internet Security and Acceleration Server Online Support Services

    Progent's certified Forefront Threat Management Server and ISA Server 2006 consultants can assist you to design, install, and support an implementation of TMG 2010 or ISA Server 2006 on your information system that provides the firewall protection, speed and ease-of-use that your business requires.

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  • Work from Home Solutions Online Consulting Offsite Workforce Technology Consulting

  • 24 Hour Exchange 2007 Setup and Support
    Microsoft Exchange On-site Support

    Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Exchange Server 2007 upgrade strategy that avoids network disruption, simplifies ongoing support demands, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-location migrations, Progent has the knowledge and experience to complete your project quickly and affordably. Progent's Microsoft Exchange 2007 support, repair, and design offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions powered by Exchange 2007 Server.

  • network evaluation Lab Services NLB Test Lab Specialists

  • Windows 2000 Server IT Consultant
    Microsoft Windows 2000 Network Engineer

    Progent's certified Windows 2000 consulting staff can show you how to enhance the functionality of your current Windows 2K Servers and can simplify system management, offer tech support and troubleshooting, and strengthen security. Progent can also show you how to design, rationalize, and implement a plan to migrate from Windows Server 2K to Windows 2003 Server. Progent is expert in designing pilot programs to eliminate the obstacles associated with migrating to Windows Server 2003 by identifying potential hardware and application compatibility problems.

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  • wi-fi controller Specialists wireless LAN controller Onsite Technical Support
  • wireless IP phones and Aironet APs Network Engineer 802.11ac Wireless Configuration

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