San Francisco North Bay
Napa, Vallejo, Calistoga:
Computer Consulting Professionals
Information Technology Help and Expertise
Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |
Progent's network support services for small companies in the Napa vicinity are focused on clients who need quick and economical assistance with system reliability, protection, productivity, administration, or repair. This short list of Progent's engineering support options and networking expertise should provide an idea of how Progent can assist your company to enhance the business value of your computer system.
- System Center 2016 Data Protection Manager (SCDPM 2016) offers small and medium-size organizations automatic backup and easy restore functions for Microsoft-based networks. SCDPM 2016 offers application-aware protection for critical platforms like Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, works with VMs hosted by Hyper-V and VMware, and can use Azure for cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consulting experts can assist you to plan, deploy, manage, and troubleshoot an enterprise-wide backup/restore system powered by SCDPM 2016. Progent can assist you to migrate from an older version of Data Protection Manager or from a legacy solution, and Progent can optimize your SCDPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployments. Progent can provide online or onsite consulting expertise and can provide as-needed expertise to resolve challenging issues or provide comprehensive project management services to make sure you finish your SCDPM 2016 initiative on schedule and within your budget.
- Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduced an updated architecture that enhances cloud readiness, works with the most popular handheld devices, allows single login with Azure AD/Entra, and strengthens security. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants and developers offer the depth and breadth of knowledge and hands-on experience to address the many technical and business challenges involved with managing Microsoft Dynamics GP 2015 R2 and can assist your organization to design and execute a smooth upgrade to the latest version of Dynamics GP that will optimize the business value of your investment in this mission-critical platform.
- Progent's founder and senior technology officer, Les Kent, was the architect for a multi-media networking solution that won Microsoft's “Best Application of the Year Award.” Mr. Kent is a 40-year network support veteran and has been responsible for the creation and deployment of hundreds of innovative information technology solutions based on Microsoft technologies. Mr. Kent founded Progent in order to address the needs of smaller businesses who can't afford the cost of maintaining a large IT organization but who still require information networks with enterprise-class dependability, security, and responsiveness.
- Progent's experts in Mac technology can support the creative aspect of Apple macOS and OS X systems by providing support services and knowledge transfer in images/graphics, sound, and motion. Progent's professionals can offer expertise in a variety of Apple macOS and OS X desktop applications such as Photoshop, Illustrator, Logic Pro, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent can also help you with discrete projects such as scanning or digitizing audio or video or setting up a video post production lab.
- GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of IT security experts. GIAC accreditations are acknowledged by companies and institutions around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide support for all of the network security services addressed under GIAC accreditation including auditing network security mechanisms, incident management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
- Progent's Standard Help Desk Services provide an end-to-end service desk solution that manages all facets of online Level 1 desktop technical support from service requests through ticketing, assigning ownership, screen sharing, status tracking, problem resolution, and and metrics. Intended for smaller organizations with few dedicated supprt personnel for end users, Progent's Help Desk Services offer remote support at a substantial savings from Progent's regular desktop support rates. Progent also offers fast on-demand escalation to Level 2 and Level 3 consultants to handle complex problems. For details, refer to Progent’s online Call Center services for small businesses.
- Your organization does not require a gigantic security budget to shield against cyber threats. By making a few strategic decisions and by following leading practices, you can significantly upgrade your cybersecurity posture without unsustainable spending. Progent has put together a short playbook that outlines five essential and budget-friendly cybersecurity strategies that can defend your organization against today's most common cyber threats. By concentrating on these key areas, you can protect your information, systems, and good name, even without enterprise-class resources. Visit five essential and budget-friendly cybersecurity solutions.
- There are hundreds of world-class colocation centers in larger cities throughout the United States. Progent's colocation consulting experts can enhance your network's redundancy and performance by helping you choose a colo site that meets the individual requirements of your company including geographic location, size, connectivity, affordability, and value-added features and services. Progent’s data center IT services are designed for businesses with hardware located at colocation hosting facilities and in need of timely on-premises service at the colocation site plus remote help from Microsoft and Cisco Premier Certified professionals. Progent offers a variety of colo center support services including system architecture analysis, Windows and UNIX server installation and support, tech support for server and communications networking, development and installation of non-stop configurations, defining and implementing layered security structures, firewall configuration and support, designing load balancing solutions, and planning fault tolerant server and storage cluster configurations.
- ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top data security vendors to provide centralized control and comprehensive protection for all your email traffic. The powerful structure of Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a further level of inspection for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your security perimeter. Find out about the complete ProSight family of value-priced outsourced network management services for small and medium-size businesses.
- Progent provides live online classes for an array of productivity applications. Progent's Online training covers topics that include Microsoft 365 Excel and Power BI reporting, Microsoft 365 Word VBA macro development, Publisher collaboration, Outlook calendar sharing, Microsoft 365 Access rapid application development, Microsoft Dynamics GP (Great Plains) customization, Windows 10 configuration, and Windows 11 migration. Virtual education provides the benefits of conventional in-person sessions, including instant communication between clients and teachers, but avoids the expenses of transportation and the hassle of trying to accommodate the availability of teachers and students.
More Facts
If your small business is in Napa or anywhere in Napa County or Solano County and you are in need of computer help, information technology outsourcing, or high-level services from a certified Progent professional, call 707-603-2323 or visit Contact Progent.
An index of content::
Remote Support Services Work from Home Cloud Integration
At Home Workforce Cloud Integration Remote Support Services
Progent can help small and medium-size companies to provision their home-based workers with transparent access to public cloud resources.
ProSight Reporting Ticketing Support and Integration
ProSight Reporting SentinelOne Remote Network Monitoring Remote Technical Support
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MOM 2007 Help and Support
Comprehensive Event Management Computer Consultants
Progent offers a selection of IT service bundles for small companies. These information technology outsourcing and server monitoring services are based on the proactive problem solving capabilities of Operations Manager 2007, a next-generation network and system management product that tracks the availability, performance, and safety of your information system and identifies potential troubles before they can disrupt your network. With Progent's affordably priced network service programs, small organizations can select a basic co-sourcing package based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution.
24-Hour Firewall Security Security Services
Firewall Security Evaluation
Progent provides companies of any size expert support for Intrusion Protection Systems and IPsec VPN technology from major firewall and Virtual Private Network security companies such as Palo Alto Networks, Check Point Software, Juniper, Fortinet, and Symantec. Progent can help you create a comprehensive security strategy and select appropriate products from multiple suppliers to achieve your security goals while sticking within your budget restraints.
Developing Phase: Pilots Migration Support
Integration Consulting Developing Phase: Pilots
In performing IT tasks for corporate clients, Progent uses a phased methodology based on defined milestones so as to meet financial, scheduling and engineering goals while reducing productivity disruption. Progent's Enterprise Services Methodology follows industry project management standards derived from the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, pilots, design tuning, and professional implementation. All facets are documented to make available a comprehensive description of technical services performed and to help in downstream system maintenance.
ransomware removal and data restore Consult
ransomware removal and restore Consulting
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Remote Server Management Cards Specialist
American Megatrends MegaRAC Consult
Remote server management cards offer IT managers full control over a server without the need for an on-site visit. Using these server management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to plan, implement, and manage a high-availability business network that incorporates remote management cards and Progent can utilize these remote server management cards to deliver efficient off-site technical support. Progent has experience with a variety of remote management cards such as Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.
Virtual Server Private Cloud Hosting Consulting
Small Business Private Clouds Services
Progent's private cloud hosting enables small and midsize businesses to run mission-critical applications like Microsoft SQL and Exchange from a secure Tier III data center on fully redundant equipment with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for automatic backup and restoration. You can use Progent's private cloud to eliminate large capital costs for the acquisition, maintenance, and management of computer hardware and facilities while achieving world-class levels of system reliability and physical security.
Notebook VPN Problem Resolution
Mobile Laptop Tech Consulting
Progent's remote connectivity and smartphone synchronization specialists can assist you to plan and configure secure access solutions for remote desktops, notebooks, and smartphones so they work tightly with your IT network, enabling you to improve the productivity of your remote workers.
Learning Photoshop
Adobe Illustrator Class
Progent's Mac experts can support the creative facets of Macintosh environments by providing consulting services and training in graphics, sound, and motion video. Progent's consultants can provide help in a range of Apple Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post production studio.
Expert Microsoft Certified Specialists Windows 2003 Server
Technical Support Services Windows 2019
The complexity and connectivity requirements of Microsoft Windows Servers requires an IT consulting firm with hands-on expertise and in-depth knowledge in planning and building seamless, end-to-end business technology systems. The background of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your strategic goals. Progent's IT support can assist you with planning, installing, administering, and troubleshooting Windows Server solutions that increase the business value of your computer system. Progent's consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.
Phobos ransomware hot line Technology Professional
Consultant ransomware data restore
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to contain the progress of an active ransomware breach. Call 800-462-8800
Google GCP hybrid cloud integration Services
Google GCP Cloud Storage integration Consulting
Progent offers cost-effective online and on-premises consulting to help organizations to migrate all or part of their critical IT infrastructure to Google Cloud Platform services. This can save time and hardware costs and allow the use of Google's cutting edge machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security.
ProSight Reporting ConnectWise Automate Technology Consulting Services
ProSight Reporting ConnectWise Manage Ticketing Integration Support
ProSight Reporting is an expanding suite of in-depth reporting tools designed to work with the top ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Urgent Amazon MWS integration training Design
Amazon Marketplace Web Service development Integration Firm
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, reduce their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and expedite your ROI.
CCIE Expert Certified Technical Support Aironet 700 Access Point
Aironet Wi-Fi Access Point Support Services
Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer online or onsite configuration and troubleshooting support to help your organization to plan, implement, update, optimize, administer and debug Aironet wireless AP environments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your wireless environment with your wired network and cloud-based resources to create an enterprise connectivity foundation that is simple to administer and expand. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, placement and configuration of Aironet Wi-Fi APs to accommodate your specific workplace layout, construction, and expected network traffic.
Urgent Antispam Reseller
24x7x365 Postini Small Business Subscription
E-Mail Guard is Progent's economical antispam and antivirus service that gives small businesses enterprise-quality protection from spam, viruses, directory harvesting, and other forms of e-mail-based attacks on IT networks. E-Mail Guard is powered by Postini's perimeter management technology, a comprehensive library of web-managed anti-spam and anti-virus services that ward off email attacks before they can penetrate the corporate firewall. Perimeter Manager also allows administrators track and manage their email systems, regardless of server vendor, hardware type, or geographic location.
System Center Operations Manager Remote Support
Microsoft Certified Partner System Center MOM Services
Mid-sized companies can derive all the benefits of Microsoft System Center Operations Manager and have fast access to Progent's Microsoft and Cisco Premier IT consulting experts. With Progent's economically priced IT service packages, mid-size organizations can select a simple co-sourcing package based on System Center Operations Manager 2007 with network monitoring, automated warnings, comprehensive reporting, Help Desk Call Center, and remote troubleshooting. For businesses with line-of-business applications who need non-stop networking, Progent offers a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager 2007 to offer mid-size business networks world-class availability, protection and performance.
Polycom Video Conferencing Professional
Tandberg T3 Telepresence Consultant
Progent can provide the support of a certified consultant with expertise integrating products from the major telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist you to plan, configure, expand, or maintain a telepresence environment that preserves your investment and optimizes the business value of your information system. Progent can also provide the services of network infrastructure engineers able to assist businesses of any size to create and troubleshoot a network that provides the performance, dependability, security, and scalability you need to accommodate your telepresence solution.
System Center 2016 Cloud Integration Integration
System Center 2016 Service Manager Technical Support Services
Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco Premier network support professionals. With Progent's affordably priced IT service packages, small and midsize organizations can choose a simple System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer small business information systems world-class reliability, security, and performance.
Top Quality Sarbanes Oxley Compliance Consulting Services
Network Integration Enterprise Windows Server
For large businesses, Progent can leverage internal network support staffs by offering extensive background in deploying key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branches, Progent can perform as a transparent nearby supplement of enterprise IT management. Progent's enterprise support services include company-wide security, remote branch office support, network architecture, Sarbox conformance, project planning, and world-class support for multi-site network environments powered by Enterprise Windows 2003. Progent can offer field engineers and technicians to help with a site relocation or office move, or a system architect to help with setting up or utilizing an Internet Data Center or Hosting Facility.
Ekahau Wi-Fi Site Debugging Computer Consultant
Integration Services Ekahau Predictive Wi-Fi Site Modeling
Progent's Ekahau-certified Wi-Fi consultants can help your business to plan, implement, enhance, manage and troubleshoot a Wi-Fi network optimized for your building. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF measurement.
Microsoft Word Online Professional
Office Word 2010 Consultancy
Progent's Office Word and Microsoft 365 Word experts offer a broad selection of affordable remote support services to assist you to maintain your existing Microsoft Word solution or help you to upgrade to a newer release of Office Word. Services offered by Progent's experts include VBA programming, identifying and fixing compatibility problems between different versions of Office Word, interfacing Office Word with different Microsoft Office applications like Excel and Microsoft Outlook or with third-party data sources and add-ons,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone and tablet integration, and online training sessions customized for individuals or groups.
Juniper SSG Series Router Security Audits
Juniper SSG Firewall Consulting
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Server Help Microsoft Windows
Microsoft Office System Security Consulting Firm
Progent imposes no initialization fee and asks no monthly commitment for services delivered during regular business hours. Progent's one-minute granularity eliminates large bills for quick solutions so you won't be forced to allow less critical problems to stay unaddressed.
Microsoft and Mac Desktop Consulting Firm
Phone Support Services PC Desktop
Progent can deliver a wide range of affordable support services to help your company to deploy, configure, troubleshoot, and administer workstations and notebooks based on Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent can offer on-premises or remote help for single computers or notebooks or help your business to design and implement a company-wide rollout of new or revised OS platforms and applications. Progent can also provide engineers and technical workers to assist you to plan for and complete an office move or merger designed to produce minimal interruption to your business.
Slackware Linux Consultants
Engineers Redhat Linux
Progent's Linux support experts offer small companies and developers help with administering and supporting Linux computers that coexist with Microsoft-powered networks. Progent can give your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad array of expertise offers you a convenient single source to show you how to create and manage a secure and reliable mixed-platform connectivity and communications solution that supports Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Spora ransomware recovery Consultant
Ryuk ransomware cleanup Consultants
Progent's ransomware consultants can help you to assess your ransomware vulnerability, monitor and guard your network, assist with negotiating a settlement with a hacker, and rebuild a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Wi-Fi controllers patch management Engineer
24x7 Google Android patch management Technology Professional
Progent's support services for software/firmware update management offer organizations of all sizes a versatile and affordable solution for evaluating, testing, scheduling, implementing, and tracking updates to your servers, such as printers and scanners, network appliances like switches and Wi-Fi APs, and Internet-of-Things devices such as alarms and health monitors.
Microsoft 365 Deployment Readiness Remote Consulting
Hybrid Microsoft 365 Exchange integration Computer Consulting
Microsoft supports seamless hybrid environments that combine Microsoft 365 and local Exchange deployments. This permits you to have some mailboxes located at your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can provide as-needed expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is completed on schedule and on budget.
Entourage Training
Microsoft Excel for Mac Education
Progent offers one-on-one training designed for people who wish to broaden their understanding of the Apple macOS and OS X platform, Apple Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online classes for macOS and Mac OS X application software.
SQL Server 2017 Application Migration Configuration
SQL Server 2017 Graph Engineer
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business benefits of migrating to SQL Server 2017 and can assist your organization to design and carry out a cost-effective migration of your databases and applications to any deployment architecture including on-premises, cloud-based, or hybrid. Progent's SQL Server experts offer online or onsite support ranging from on-demand design review or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 project is carried out on time and on budget.
Microsoft Exchange Server 2010 Upgrade Services
Microsoft Exchange Server 2010 Upgrade Consult
Progent's Microsoft and Cisco-certified network experts can help you to determine the benefits of Microsoft Exchange 2010 for your business and can assist you to plan and carry out a smooth migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will provide fast return on investment by increasing your productivity, cutting the expense of hardware and service, simplifying management, and integrating your key communications platforms.
SQL Server Support and Integration
Consult Microsoft SQL
Microsoft SQL Server 2005 delivers indispensable, standardized tools to IT professionals as well as to network users, reducing the complexity of designing, integrating, administering, and accessing enterprise information and analytical programs in environments ranging from handheld devices to corporate data networks. The complexity and integration requirements of Microsoft SQL Server 2005 call for a network consultant with hands-on expertise and broad knowledge in designing and building data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Videoconferencing Integration Services
LifeSize Telepresence Consulting Services
Progent offers the expertise of a veteran specialist with extensive hands-on experience installing, maintaining, and upgrading immersive telepresence platforms from leading suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your internal network support team, your ISP, and your video conferencing technology vendor to assist your organization increase the business value of your telepresence ecosystem.
Consultant Network Security Scan
Top Specialists Wireless Security Scan
Progent has put together two low-cost service packages designed to allow small businesses to receive an impartial security evaluation from a premier security consultant. With Progent's External Security Inventory Scan, a security engineer administers a comprehensive test of your network from outside your firewalled perimeter to uncover potential weaknesses in the security posture you present to the public. With Progent's Internal Security Inventory Checkup, a security expert runs a system scan from a secure machine within your firewall to uncover the risk to internal assaults. Both security inventory services are configured and executed from a protected external location.
Professional Call Desk Sharing
Shared Help Desk Ticketing Computer Engineer
Progent's Computer Help Desk Call Center Outsourcing Support Services for desktop technical support are designed specifically for small businesses who require immediate access to a Help Desk Call Center with professional telephone support and effective escalation options but who have to operate within a restricted network support budget. Key components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Optional Remote Access Support, System Evaluation, Problem Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Call Center Software Recommendation and Integration.
SQL Server 2019 Reporting Services Consultant Services
SQL Server 2019 Always On Availability Groups Computer Consultants
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide affordable online and onsite consulting, application development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud resources into a cohesive information management system.
Consulting Services Azure hybrid cloud integration
Emergency Azure migration Contract Development
Progent can assist you with every phase of Microsoft Azure integration such as requirements definition, prerequisites assessment, solution architecture, pilot testing, implementation, automated administration, performance tuning, license controls, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can help your IT staff to configure and troubleshoot firewalls and VPN tunnels so that your clients can securely access to Azure-based services, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft technologies to run in the cloud including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist you to create a hybrid cloud ecosystem that seamlessly combines physical datacenters with Azure-based services.
Whitepapers IT Outsourcing Best Practices
IT Co-sourcing Whitepaper
Progent's IT outsourcing packages provide economical computer consulting for medium-size corporations. Whether it includes planning system infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated e-mail platform, monitoring your network, or developing a web-based business solution, outsourcing your IT engineering services can smooth out expenses and minimize risks, permitting network support expenses to increase in a more moderate and manageable manner than is possible by amassing a bulky, all-purpose in-house network support organization. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and robust network foundation for your vital Windows-powered applications including Windows Server 2008, Exchange Server, and SQL Server.
Award Winning Progent Press Relations Consultant
Progent Cybersecurity Experts in the News Engineer
Progent in the News is managed by cybersecurity expert Darrin Johnson.
Aironet Outdoor APs Technology Consulting Services
Aironet 1600 Access Point Network Consultants
Progent's Cisco CCIE wireless network consultants offer remote or on-premises configuration and debugging services to assist your organization to plan, implement, update, tune, administer and troubleshoot Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your Wi-Fi ecosystem with your wired network and cloud-based resources to build an enterprise connectivity foundation that is simple to administer and expand. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most efficient selection, location and configuration of Aironet wireless APs to work with your specific workplace layout, construction, and expected network traffic.
24-7 Windows, Linux, UNIX, Solaris Online Consulting
Microsoft Certified Partner Technology Professional Linux with Windows
If your office network mixes Linux platforms with MS Windows, Progent can show you how to integrate your computers into a unified network that allows all your OS platforms to coexist for easy administration, transparent information exchange, high reliability, superior performance, and strong protection. Progent's UNIX/Linux and Microsoft Windows coexistence support offerings feature IT architecture integration and support, support for Windows services for UNIX, online network monitoring and management, online network help and repair, in-person technical support, and Helpdesk support.
ASP.NET Core Development Firm
.NET macOS Outsourced Programming
If you want to revamp your production web site, create internal websites for purposes such as HR or employee training, establish a high-impact web presence for a new venture, or write enterprise-class, data-driven specialized web applications, Progent can provide skilled and experienced web designers. Progent's experts can also show you how to design and manage a secure, fault-tolerant server and communications network, including off-site and wireless access, to run your web tools.
Onsite Technical Support Word
Expert Microsoft Certified Configuration Word
Progent's application experts can provide advanced support, software development, deployment assistance, and webinar classes for popular applications covering key areas including ERP and MRP, financials, management analytics, web application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of experience providing high-level consulting and troubleshooting services remotely, Progent can help clients anywhere in the United States to save the lost productivity and expense related to travel and on-premises activity without sacrificing the effectiveness of consulting support.
Catalyst 9163E Access Point On-site Technical Support
Catalyst 9105w Access Point Help and Support
Progent's Cisco-certified Catalyst Wi-Fi 6 Access Point experts can provide affordable online and onsite support for Catalyst next-generation Wi-Fi 6 wireless APs.
Integration Support Microsoft Forefront TMG
Microsoft Forefront TMG Information Technology Consulting
Forefront TMG 2010 builds on the proven security capabilities of ISA Server and provides a centrally administered Internet gateway that acts as a single-server platform for a variety of security functions including an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security logging and reporting features, allows customized reporting generated by SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual server to lower costs and improve availability. Progent's Microsoft-certified consultants can help you to plan and execute test and production implementations; integrate Microsoft Forefront TMG 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint; set up Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent's consultants can also assist you to migrate economically to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
MySQL Enterprise Edition Programming
MySQL database Migration Consultant
Progent offers cost-effective remote access to an Oracle MySQL DBA or software programmer and can assist organizations of any size to integrate and support MySQL within a reliable IT infrastructure that provides advanced speed, expandability, and security. Progent also has proven skill assisting businesses port databases from an Oracle environment to MySQL.
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