Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


Progent's computer consulting for small businesses in Napa are focused on clients who need fast and economical help for system stability, security, efficiency, manageability, or repair. The following brief selection of Progent's engineering services and practice areas will give you a sense of the ways Progent can assist you to increase the competitive value of your information network.



  • Cisco's Catalyst line of wireless controllers streamline the management of Wi-Fi networks by unifying the provisioning and management of Wi-Fi access points, tuning Wi-Fi performance by reducing the impact of radio frequency congestion, enhancing wireless uptime with fast failover, and strengthening data security by detecting threats and filtering network traffic according to user class and location. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of any size. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's modern wireless controller technology. For details, visit Cisco Catalyst Wi-Fi controller expertise.

  • Progent's business application software consultants can assist you to setup an e-commerce environment that is secure, reliable, and responsive. Progent can also show you how to develop a web site that is closely integrated with your marketing and inventory applications to reduce the cost and improve the reliability of on-line B2B, business-to-consumer, or buy-side to sell-side transactions. Progent can help you create custom web applications using powerful programming utilities or tailor popular applications so that they address your special business requirements. For data-driven web applications, Progent can provide the services of certified SQL Server programmers, Oracle programmers and DBAs, MySQL consultants, and Microsoft Access database application programmers.

  • Progent's Standard Help Desk Services offer an end-to-end service desk solution that handles all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, managing accountability, screen sharing, status tracking, problem resolution, and and reporting. Intended for smaller organizations with few if any full-time service technicians for desktop issues, Progent's Standard Help Desk Services offer remote support at a substantial discount off Progent's regular Level 1 desktop service rates. Progent can also provide fast on-demand escalation to subject matter consultants to resolve the most issues. For details, see Progent’s remote Call Center services for small businesses.

  • NetDocuments is a leading cloud-based document management system built for the legal profession. Progent can provide access to NetDocuments consultants who can deliver high-level guidance to assist your organization to design, configure, manage, optimize, or troubleshoot a DMS solution powered by NetDocuments. To find out about Progent's expert support for NetDocuments, go to NetDocuments DMS expert support.

  • Progent can provide affordable access to an Oracle consultant for Oracle DBA services or an Oracle software developer. Progent can help your business to create efficient mechanisms for critical Oracle DBA activities such as database tuning, backup/recovery strategies, and information security, or mentor your IT staff how to use industry best practices for simplifying various management tasks. Progent can in addition provide the support of a PL/SQL developer to help your company to build, tune, enhance, or port Oracle applications that can vary from business reports to data-driven web commerce sites. Progent offers skill using Oracle SQL Developer, SQL *Plus, and JDeveloper and can assist you to optimize existing SQL code by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.

  • Progent can help you in any facet of your migration to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Hyper-V; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients. For details, see Progent's MS Exchange Server 2019 integration services.

  • Progent's certified Microsoft Project experts can provide comprehensive online and on-premises support services for Microsoft Project Server and Project Online as well as for all Microsoft platforms that work in conjunction with Microsoft Project. Consulting support services provided by Progent include Project Server set up, SharePoint Server 2019 planning and configuration, SharePoint Server 2016 migration planning and development, Microsoft SQL Server 2019 upgrades, SQL Server 2017 integration and development, Microsoft SQL Server 2016 upgrades, Exchange Server 2019 maintenance, Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting, Excel and Microsoft 365 Excel development, and PowerPoint and Visio webinar classes. Progent offers access to Cisco-certified CCIE engineers to help your company to optimize your infrastructure to support local, branch, at-home, and mobile users so that they can use Microsoft Project Server to collaborate securely and efficiently. Progent's network security experts can assist your IT team to define and police security workflows that protect important business data without interfering with the productive sharing of authorized data.

  • Progent's Experts Team offers help in Microsoft accounting and ERP/MRP platforms, allowing you to customize cost effective and comprehensive network solutions that address the individual needs of your business. Progent's application developers can deliver a range of services including Microsoft Dynamics 365 Finance (formerly Dynamics AX) enterprise resource planning consulting, Dynamics GP/Great Plains Accounting Software training and programming, Microsoft Dynamics 365 Business Central/NAV business management software integration, Microsoft Dynamics Solomon accounting software help, and Microsoft Commerce/RMS configuration.

  • Microsoft SQL Server 2014 includes major enhancements in critical areas such as performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works transparently with all workloads including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can help you maintain your Microsoft SQL Server 2014 environment or provide Microsoft SQL Server 2016 migration support or SQL Server 2019 upgrade assistance to help you implement a more current release of SQL Server.

  • The complexity and versatility of Windows Server 2008 requires an IT expert with real-world experience and broad knowledge in designing and deploying efficient and comprehensive business information environments. The experience of Progent's Microsoft-certified Windows 2008 R2 consultants, with an average of over a decade of background supporting Microsoft-based technology, assures your success in maintaining and managing your Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2019 support experts and Windows Server 2022 experts can help you to assess the business value of upgrading to a current version of Windows Server. If you are planning on building a hybrid network model that integrates on-prem resources with public cloud services like those available on Microsoft Azure, Progent can help you to create a cohesive hybrid cloud solution for Windows Server.

  • Progent's Cisco Meraki wireless AP experts provide online and on-premises support services to help organizations of all sizes to plan, deploy, manage, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can assist you to set up and support Meraki-based wireless infrastructure for environments that can range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products including Catalyst, Nexus and Meraki switches, ASR routers and firewalls to build a seamless ecosystem that provides identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi clients irrespective of their mobility or device. (Refer to Cisco Meraki switches configuration and management.)



    More Facts

If your small business is in Napa or anywhere in Napa County or Solano County and you are looking for technical assistance, information technology outsourcing, or advanced services from a certified Progent engineer, call 707-603-2323 or visit Contact Progent.



An index of content::

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  • Technology Professional VMware Site Recovery Manager Compliance
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  • After Hours CRISC Certified Support and Setup
    Emergency Risk Monitoring Onsite Technical Support

    Progent's disaster recovery planning and business continuity professionals can show you how to design a disaster recovery plan in case of an IT system catastrophe. Progent can show you how to develop a complete disaster recovery plan that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified professionals can also show you how to build an affordable, high-availability system solution that addresses reliability issues covering a wide range of infrastructure technologies and procedures.

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  • Google Cloud hybrid integration Contract Development
    Consult Amazon AWS hybrid cloud solutions

    Progent can assist you to plan and administer hybrid environments that can include Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid topologies that utilize on-premises resources as well as one or more public clouds. To assist you to integrate cloud services with networks, Progent can provide a variety of cloud migration services that include Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of experience delivering high-level consulting services online, and Progent can help you complete your cloud integration projects on schedule and affordably.

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  • After Hours Consolidation Cisco Management
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    Progent offers fast remote support from Cisco CCIE networking experts. Progent's CCIE consultants can link to your environment using advanced remote support utilities to provide fast and affordable analysis and remediation of urgent network infrastructure problems.

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  • Microsoft Financial Software Consultant
    Dynamics GP Software Online Troubleshooting

    Progent can show you how to plan and execute a smooth move to Dynamics GP so that you preserve your information, strengthen your protection, modernize your analytics, take full advantage of Microsoft Office integration, and minimize business interruption by designing and executing a sensible migration strategy. Progent can also help educate new Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your financial reports and business analytics by providing Crystal Reports help, FRx programming, and Microsoft Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create specialized line-of-business software and eCommerce programs that integrate transparently with Dynamics GP 2010/Great Plains 2010.

  • Consulting Horizon3.ai NodeZero Certified PEN Testing Top Rated Horizon3.ai NodeZero PEN Testing Security Consultants

  • ISA 2004 Network Consultant
    ISA Server Consulting Services

    Progent's certified ISA Server consultants have broad backgrounds creating Microsoft-based security solutions for IT networks with many sites, mobile users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small company plan and implement a configuration of Microsoft ISA Server 2004 that supports your IT protection needs without limiting your productivity.

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  • Consultant Services Hornetsecurity Altaro VM Backup and VMware ESXi
    Hornetsecurity Altaro VM Backup Replication Technical Support

    Altaro VM Backup software from Hornetsecurity offers small businesses a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted environments and also supports low-cost backup to Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite consulting services to help you to plan, install, manage and debug a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup.

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    Progent's data protection experts can help you to design, implement and manage a backup/restore plan based on MSP360 Backup technology to protect your IT resources hosted on any leading public cloud. Progent offers monitoring and management to protect against data loss resulting from human miscues, software flaws, ill-intentioned insiders, and external attacks like ransomware.

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  • Technology Professional Windows and UNIX
    Online Consulting UNIX with Windows

    If your business operates a UNIX, Linux, or Solaris environment or a multi-OS computer system, Progent's CISA and CISSP-premier consultants can assist your entire organization in a wide array of security areas including security management procedures, security architecture and models, connection management systems and techniques, software development security, operations security, hardware security, telecommunications, network and web security, and workplace recovery preparedness. CISM and ISSAP define the core skills and worldwide standards of knowledge that information security professionals are expected to master. These certification offer IT management the confidence that those who have achieved their CISA or CISM certification have the background and theory to deliver world-class security management and engineering services.

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    Stealth intrusion testing is an important part of any comprehensive network security plan. Progent's security professionals can perform thorough penetration tests without the awareness of your organization's internal IT staff. Stealth penetration checking uncovers whether current security defense systems such as intrusion incident alerts and event log analysis are properly set up and actively observed. Progent can provide ongoing automatic PEN testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, compromised credentials, missing patches, and ill-advised product defaults can be combined by threat actors into the multi-front attacks typical of the latest versions of ransomware.

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    Progent's Technical Response Center offers national extended hours remote troubleshooting for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts provide after-hours phone help and remote secure computer connection to troubleshoot and resolve technical problems rapidly and economically. The breadth of IT experience represented by Progent's team of country-wide service professionals allows Progent to escalate even the most difficult problems to qualified specialists as needed. For urgent problems, the Technical Response Center endeavors to answer your call for service in less than one hour.

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    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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  • Specialist Microsoft Teams and AAD Sync
    Microsoft Teams firewall Services

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  • IT Consultant Mandrake Linux, Solaris, UNIX Napa California Yountville, Rutherford Red Hat Linux, Sun Solaris, UNIX Engineer
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  • Setup and Support Meraki Air Marshal
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  • NetApp MetroCluster Professionals
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    NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with continual replication to deliver fast, zero RPO disaster recovery between datacenters that are as far as 185 miles apart from each other. Progent's roster of seasoned network experts can help your business to design, configure, administer, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that aligns with your functional requirements and budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by delivering guidance with tasks like assigning shelf IDs, arranging plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery system to show adherence with information assurance standards and government mandates.

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  • Contact Progent
    Progent Contact

    For small organizations interested in Progent's network support outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.

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  • Branch Offices Technical Support Services
    Branch Office Computer Engineer

    Years of experience delivering Microsoft support and Cisco network consulting has enabled Progent to develop a unique ability for serving branch offices that require IT help with the flexibility common to with small organizations but which includes professional communications, complete documentation, and compliance with corporate IT protocols. If your corporation has a remote office located anywhere in California or any area served by Progent's consultants, Progent can offer a broad array of onsite and off-site network consulting services and system design expertise.

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  • Microsoft Exchange Server 2010 Migration Consultancy
    Engineer Microsoft Exchange Server 2010 Upgrade

    Progent's Microsoft and Cisco-certified consulting engineers can assist your organization to assess the value of Microsoft Exchange 2010 for your business and can help you to design and implement a smooth upgrade to Exchange Server 2010 from Exchange Server 2003 or Exchange Server 2007 that will offer fast return on investment by improving your productivity, lowering the cost of equipment and support, streamlining management, and consolidating your key communications platforms.

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