San Francisco North Bay
Napa, Vallejo, Calistoga:
Computer Consultant Professionals
IT Help and Expertise
Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |
Progent's information technology support services for small and mid-size companies in the Napa vicinity are focused on clients who require quick and economical help with network reliability, security, efficiency, administration, or repair. This short selection of Progent's engineering support services and networking expertise will provide an idea of the ways Progent can help you to enhance the business value of your information network.
- ProSight Network Audits offer a fast and affordable alternative for small and medium-size organizations to obtain an unbiased assessment of the health of their IT system. Based on some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the configuration of your core network devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits like a cleaner and more secure Active Directory implementation. Both versions also offer the long-term benefits of advanced remote network monitoring and management technology. These advantages can include lower-cost network management, better compliance with information security regulations, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and higher availability. For more information about ProSight Network Audits and to see sample reports, go to ProSight Network Audits.
- Progent's Windows Server 2022 disaster recovery experts, Windows Server 2019 failover cluster consultants and Windows Server 2016 disaster recovery/business continuity consultants can help you to design a disaster recovery system built around Microsoft's cloud-tested failover clustering tools such as Cluster Operating System Rolling Upgrade, Cluster Sets for deploying and managing large fault-tolerant scale-out clusters, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using low-cost equipment, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, economical creation of a stretch cluster quorum witness based on the Microsoft Azure cloud.
- Progent's Duo authentication services incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification on iOS, Android, and other personal devices. With Duo 2FA, whenever you log into a protected application and give your password you are requested to confirm who you are via a unit that only you possess and that is accessed using a different network channel. A broad selection of out-of-band devices can be utilized for this added means of ID validation such as a smartphone or watch, a hardware token, a landline phone, etc. You may designate several validation devices. For more information about ProSight Duo identity authentication services, go to ProSight Duo MFA two-factor authentication services.
- Progent's certified Windows Server 2012 support experts can help you to maintain your Windows Server 2012 environment or migrate from Windows Server 2012 R2 to a modern release of Microsoft Windows Server. If you want to move up to Windows Server 2019 or Windows Server 2022, Progent can assist you to create pilot systems and rollout strategies; optimize your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments; train your IT support, team; develop an enterprise-wide security strategy; streamline IT administration; assist with application development; and generate and validate a disaster recovery/business continuity plan.
- Progent's founder and senior technology officer, Les Kent, was the architect for a Windows network application that earned Microsoft's “Best Application of the Year Award.” Mr. Kent is a 40-year network support veteran and has been responsible for the creation and implementation of hundreds of innovative information technology solutions using Microsoft technologies. Mr. Kent founded Progent in order to address the needs of smaller companies who can't afford the burden of maintaining a large IT group but who still require information systems with enterprise-class dependability, protection, and responsiveness.
- VMware's NSX network virtualization technology enables you to build entire networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high degree of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, and transparent site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and patches and can produce audit reports to verify full service restoration, validate Service Level Agreements and prove disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware SRM can quickly recover the complete virtualized network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to design, deploy, test and maintain a DR system powered by VMware SRM and VMware NSX.
- Progent offers the support of Microsoft-certified SQL Server 2012 consultants and seasoned software programmers, database administrators, project managers, Cisco-certified network architects, business continuity planning specialists, and certified security professionals to assist you to support Microsoft SQL Server 2012. Progent can also provide SQL Server 2016 migration expertise or SQL Server 2019 upgrade assistance to help you implement a more modern release of SQL Server.
- ISA Server 2006 and the newer Forefront TMG 2010 are discontinued software solutions that contain an application-layer firewall able to guard systems from external and internal threats. Both products perform deep inspection of Internet protocols to uncover exploits that routinely eluded traditional firewalls. Microsoft ISA Server was replaced by Forefront TMG 2010, which was based on ISA Server 2006's technology while delivering a number of improved features. Forefront TMG has been retired by Microsoft, and the gateway security features offered by the platform are now commonly handled by dedicated hardware appliances from vendors that include Cisco, Check Point, Palo Alto Networks, SonicWALL, and WatchGuard. (See Cisco ASA 5500-X Firewall with Firepower Services integration and management.) Progent provides advanced Microsoft Forefront TMG 2010 support and Microsoft ISA Server consulting services to help you manage and debug your legacy firewall environment, and Progent can help your organization to migrate efficiently to a modern firewall platform by providing planning, configuration, optimization, IT staff training and debugging.
- Creating solutions with Cisco's wireless IP phones usually requires that IT teams configure and optimize many key pieces of your wireless environment such as APs, switches, Cisco wireless LAN controllers, and management tools. Progent's Cisco wireless IP phone configuration experts offer remote and onsite assistance to help you create and manage a Cisco wireless VoIP phone deployment by delivering services that can range from troubleshooting the configuration of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
More Facts
If your small business is in Napa or anywhere in Napa County or Solano County and you require computer assistance, information technology outsourcing, or top-level expertise from a Microsoft or Cisco certified professional, call 707-603-2323 or visit Contact Progent.
An index of content::
Router Education
Award Winning Windows Knowledge Transfer
Progent practices information transfer from Progent's consultants to clients. By teaching customers to deal with technical issues that are within their scope, Progent can concentrate on delivering hard-to-find skills where Progent has few competitors. Medium-size companies who work with trusted independent service providers or who maintain in-house support staffs benefit when Progent transfers knowledge about critical technology and tested methodologies to make their IT environments more reliable, secure, and productive.
Symantec Security Firewall Configuration
Symantec VelociRaptor Cybersecurity Company
Progent's Symantec consultants can assist you to support discontinued Symantec firewall and VPN products including the Symantec Raptor and Symantec VelociRaptor line or help you upgrade to more recent firewall technology. Progent can also enable you to create and execute a comprehensive security plan that can include firewall and VPN appliances and software, managed security and network defense services, system monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop resource for on-going technical help, administration, education, and security consulting.
Cisco and Microsoft Certified Expert CISM Certified Cybersecurity Security Consultancy
CISM Security Organization
Progent offers the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee defines the basic competencies and global standards of skill that information security managers are expected to learn. CISM gives business management the assurance that consultants who have earned their CISM credential possess the background and capability to deliver efficient security management and support services.
24-7 Specialist Microsoft Project Server My Sites
Engineers Microsoft Project Server My Sites
Progent's Microsoft-certified consultants offer in-depth expertise in deploying, managing and debugging any edition of Project Server and can deliver a broad variety of cost-effective online consulting services following industry best practices to assist businesses of all sizes to receive all the advantages of this leading platform. Services available from Progent include system planning, software configuration and upgrades, strategies for safe file and status sharing among local and offsite users, network optimization, and customized online training classes.
Remote Exchange 2007 Server Engineers
24x7 Microsoft Exchange Support and Integration
Progent's expert consultants can help you design and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes network disruption, simplifies ongoing support demands, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-site migrations, Progent offers the background to finish your project rapidly and economically. Progent's Microsoft Exchange 2007 support, repair, and consulting services include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server that are in keeping with your business needs.
Information systems Security Outsourcing SonicWall NSA 3650 Firewall
24/7 SonicWall TZ300 Firewall Consulting
Progent's SonicWall firewall consultants can help you deploy, manage, and tune SonicWall firewall/VPN products including the current SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end network protection solution and build security into your business practices.
Office SharePoint Server 2016 Information Technology Consulting
Support and Setup Microsoft SharePoint Server
Progent's Microsoft-certified experts offer organizations of all sizes consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web technology for intelligently coordinating people, groups and data. SharePoint offers a common spot for your employees or clients to connect to, organize, share and manipulate useful information, documents, and software and to communicate with other people. SharePoint allows faster and better decisions, more effective access across groups and more economical business practices. Windows SharePoint Services join workers, clients, teams and major tasks with the data they've created in a manner that makes data easy to find, retrieve and apply. Progent's SharePoint consultants can help your organization to maintain your current SharePoint environment or migrate to the latest version of SharePoint Server or to SharePoint Online.
Top Problem Escalation Through Teamwork Technician
24-7 Onsite Support Access to External Support Databases
Progent's staff of Microsoft and Cisco Premier experts average more than ten years of real-world professional experience, in the trenches of network service, performing a wide variety of technical projects for an extensive array of customers. Each Progent consultant shares a refined collection of personal best practices which are combined into company-wide best practices standards that Progent teaches its support personnel. This means that you get not just world-class IT skills, but also a support engineer with proven methods for applying technical knowledge to resolve real-world network problems quickly.
At Home Workforce Security Professionals
At Home Workers Cybersecurity Specialists
Progent can help small and medium-size organizations to install network security defense solutions and provide cleanup expertise needed to support telecommuters.
High Availability Server Clustering Support
Microsoft Windows Cluster IT Consultant
Progent offers Microsoft Windows 2003 Cluster Server consulting to help your company deploy high availability server clusters designed to deliver 24x7 operation. Clustered Windows servers for zero-downtime systems include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster Server. By helping you plan fault-tolerant server clustering environments based on Microsoft Windows Server Cluster 2003, Progent's Premier Windows engineers make sure that your zero-downtime server clusters are set up to maximize the competitive advantage of your information system.
.NET Raspberry Pi Contract Programmer
Biggest .NET Software Programming Firm
Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development system and are able to create or enhance .NET applications quickly and at low cost.
SQL Server 2016 Azure Backup IT Consultant
SQL Server 2016 and Amazon Marketplace Web Service Outsourcing
Microsoft SQL Server 2016 offers significant improvements in speed, capacity, security, availability, BOYD integration, plus built-in business intelligence. New features include PolyBase for processing structured and unstructured databases in one appliance for big data applications, Jason integration, Always Encrypted mode, Mobile Report Publisher, and seamless control over local and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to help organizations of all sizes to implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Windows Server 2022 Clusters Sets Online Technical Support
Online Consulting Windows Server 2022 High Availability
Progent's certified Windows Server 2022 experts can assist your organization to plan and implement a cost-effective migration to Windows Server 2022 using a self-hosted network architecture or a hybrid model that combines cloud-based Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Onsite Technical Support Colocation Selection
Help and Support Colocation Center
Colocation data centers allow businesses to share world-class data centers for housing network equipment that supports critical applications and services. Progent's Microsoft and Cisco premier IT experts can assist your company with all facets of your colocation strategy including choosing and moving to a colocation facility, designing network topology, specifying hardware, on-premises and remote troubleshooting, setting up offsite system administration, and training your IT staff.
Co-managed Call Center Help and Support
Co-managed Service Desk Online Technical Support
Progent offers three basic types of Helpdesk services including Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals offers your clients instant access to a dependable support group with extensive experience providing phone support and online troubleshooting for networks based on Microsoft technology. Progent's concentration is on giving the support Call Center a positive reputation as a key contributor to business performance. Progent's goal is to resolve rather than simply record problems.
ProSight Email Guard Spam Filtering Consult
ProSight Email Content Filtering Policies Engineers
Progent's ProSight Email Guard uses the technology of top data security companies to provide web-based control and world-class protection for your email traffic. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most threats from reaching your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.
Supplemental Service Desk Cost Savings Consulting
Shared Service Desk Economics Technical Support
Progent's Helpdesk outsourcing and co-sourcing services help businesses to cut costs and enhance productivity.
Microsoft Dynamics SL Installation support
Axapta Consulting Services
Progent can provide you with application developers who can modify your Microsoft Dynamics ERP, MRP, and financial system packages to meet your unique company requirements. Progent's Microsoft consultants provide expertise in Microsoft Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also provides expert e-Commerce integration services for safe, company-wide information sharing plus interfacing with Customer Relationship Management products.
iPhone RADIUS Setup and Support
iPhone and Exchange integration IT Consulting
Progent offers affordable remote consulting to assist you to plan, configure, and fix any facet of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you through occasional technical roadblocks or long-term engagements to help you complete large-scale initiatives on time and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you build or support a highly available, secure and scalable network infrastructure that aligns with your computing model. Progent also offers online and on-premises training to help manage and use your iPhones and iPads in a secure, team-oriented ecosystem that maximizes the business value of your information network.
Microsoft Certified Expert SQL Server 2012 Migration Troubleshooting
Technical Consultant SQL Server 2012 Performance Tuning
Progent offers the expertise of Microsoft-certified consultants as well as experienced software programmers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and certified data security professionals to assist you to evaluate the likely benefits of SQL Server 2012 for your business, install pilot environments at your site or at Progent's test lab, design and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and define a cost-effective and safe IT infrastructure that lets you maximize the business benefit of SQL Server 2012.
Postini Support and Help
Subscription Postini
E-Mail Guard by Postini offers continually updated spam and virus blocking, data filtering, and protection from email-based DHA attacks and denial of service attacks. Progent is a Postini aggregator and service firm. If your company is too small to qualify for a regular Postini license, you can still get access to Postini's Perimeter Manager technology through Progent's E-Mail Guard anti-spam and antivirus aggregation program. Progent's expert email protection consultants can show you how to devise an email safety strategy that incorporates antispam and anti-virus services and policies.
Open Now SMS Migration IT Consulting
Microsoft SMS Specialists
Systems Management Server provides added functionality for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs reduce the overall administrative costs of managing and deploying software by making it simpler to install system images, manage mobile computers, and run management tools. In addition to alerting you about ways to save management costs by deploying SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT tasks that cover processes that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can lower cost and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can show you how to define efficient processes and standards to manage handheld computers and intelligent portable communication devices so your mobile workforce stays productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to develop a security strategy that includes standards, processes and IT products to keep your IT computer system protected.
System Center Management Packs Configuration
IT Consultant SCOM 2012
Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, optimizing and troubleshooting SCOM solutions and can provide organizations of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric as well as both Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or onsite technical support to assist you to remediate critical issues uncovered by SCOM 2012.
Windows Server 2019 Deduplication Network Consultants
Best Windows Server 2019 Integration
Progent's certified Windows Server 2019 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
Top Microsoft Expert Windows Server 2008 Security Online Troubleshooting
Windows Server 2008 Hyper-VI Professionals
Windows Server 2008 represents a major advance in making IT networks more secure and fault tolerant, easier to virtualize and administer, higher performing, and able to provide a better platform for web publishing. Progent can help your business benefit fully from the enhancements built into Microsoft Windows Server 2008 by delivering certified consulting, technical support, training, staffing, monitoring, and security engineering services.
Small Business Online Help
Small Business Network Support Outsourcing
If you have a company network with 10 to 50 network clients, Progent's network outsourcing services free your organization from dependence on single freelance service provider while giving you affordable and dependable access to enterprise-class technical expertise. By delivering IT support help when you need it, providing advanced knowledge for critical technologies, offering unique services such as automated network monitoring, and billing only for support you use, Progent offers you an affordable solution for optimizing the business value of your small office information system. Progent is the intelligent way for small organizations to create and support a robust and safe information network and to benefit from fast access to the experienced support ordinarily restricted to businesses who are able to afford a sizeable internal IT organization.
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