San Francisco North Bay
Napa, Vallejo, Calistoga:
Network Consultant Experts
IT Help and Outsourcing
Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |
Progent's certified professionals knows how to deliver a broad range of consulting and support help for information environments powered by any combination of Microsoft, Cisco, Apple macOS and OS X, and Linux platforms. Network support services offered to small and mid-size companies in Napa by Progent's team of Microsoft and Cisco certified engineering experts include:
- SharePoint Server 2016, designed for on-premises deployments of SharePoint, supports integration with Azure-hosted SharePoint Online and Office 365 to allow hybrid environments that seamlessly combine local and cloud-based infrastructure and services. Additional enhancements include fast provisioning with the MinRole feature, increased scale, faster performance, stronger cybersecurity, enterprise analytics via Power BI support, and a modernized user experience for team projects. Progent's Microsoft-certified SharePoint consultants offer economical remote and on-premises expertise, application development, and technical support support for organizations of all sizes who intend to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint. To learn more, visit SharePoint 2016 migration and hybrid integration consulting.
- Progent can help small and medium-size companies to provide their remote workforce with safe and seamless integration with public cloud services. To learn about ways Progent's experts can help businesses to configure resilient Cloud access for their at-home workforce, see cloud consulting services for remote workers.
- ProSight Active Security Monitoring service is a next-generation endpoint protection (EPP) solution that utilizes next generation behavior-based analysis technology to guard endpoints and physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily escape legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to automate the complete malware attack lifecycle including blocking, detection, containment, remediation, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks. Learn about the entire ProSight series of value-priced network management outsourcing services for small and medium-size organizations
- Microsoft System Center 2016 provides major improvements in the management of hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10; unified management of heterogeneous networks that include various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class online and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and install a new deployment of Microsoft System Center 2016, extend or tune an existing one, migrate smoothly from a previous version of System Center, or debug your System Center solution.
- System Center 2016 Data Protection Manager (SCDPM 2016) offers small to medium-size businesses near-continuous backup and simplified restore capabilities for Microsoft-based environment. SCDPM 2016 offers application-aware backup for critical platforms like SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, works with virtual machines running on Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consultants can assist you to design, implement, administer, and troubleshoot an enterprise-wide backup/recovery solution powered by SCDPM 2016. Progent can assist you to migrate from an older release of DPM or from a legacy solution, and Progent can optimize your SCDPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployment models. Progent offers online or onsite consulting expertise and can provide as-needed guidance to help you through challenging issues or provide end-to-end project management services to make sure you complete your Data Protection Manager 2016 deployment on time and within your budget.
- Progent's certified Windows Server 2019 experts can help your company to plan and implement a cost-effective upgrade to Windows Server 2019 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with self-hosted Windows Server 2019. For details, see Microsoft Windows Server 2019 upgrade experts.
- System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network monitoring and management products and is designed to offer a centralized mechanism for configuring and administering virtualized fabric and services across hybrid networks that can include private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of any size with any aspect of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to migrate smoothly from older releases of VMM, develop processes for creating and installing VMs and VM hosts, design high-availability scale-out clusters, connect your datacenter resources with public clouds, configure virtual switches and load balancers, write and debug PowerShell scripts, and help you evaluate the potential business benefits of new capabilities such as Storage Replica and Host Guardian Service. Progent's certified virtualization experts can provide advanced Windows Hyper-V consulting and VMware vSphere support.
- Progent's wireless integration consultants offer broad expertise in the integration and support of wireless networking technology and can assist you to plan, install, manage and repair wireless solutions that are compliant, resilient, expandable, easy to administer and use, able to handle your critical workloads, and transparently integrated into hybrid cloud networks. Remote and on-premises support offered by Progent span a variety of wireless solutions such as smartphone integration, Wi-Fi network design and deployment, wireless site surveys, Cisco wireless IP phone configuration, and building-to-building wireless connections.
- Progent's Meraki wireless AP experts offer remote and on-premises support to assist businesses of any size to design, install, maintain, expand or repair Wi-Fi systems that include Cisco Meraki cloud-managed APs. Progent can assist you to set up and support Cisco's Meraki-based wireless networks for sites that can range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products including switches, routers and firewalls to build a cohesive ecosystem that delivers identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi users irrespective of their mobility or computing device. (Refer to Meraki switches integration.)
- Fortinet FortiGate next-generation firewalls are leaders in offering best-in-class performance for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can help you to integrate your Fortinet security appliances to protect your IT resources at the enterprise edge, within the data center, at branches, and at the cloud edge. To learn more, see Fortinet FortiGate firewall integration experts.
More Facts
If your small business is in Napa or anywhere in Napa County or Solano County and you are in need of computer assistance, information technology outsourcing, or high-level services from a Microsoft or Cisco certified consultant, call 707-603-2323 or visit Contact Progent.
An index of content::
Dynamics GP Accounting IT Consultant
Microsoft Dynamics GP Remote Technical Support
Microsoft Dynamics GP 2010 financial software is a comprehensive business management solution that unifies information and processes across your company, communicates easily with other solutions, and brings together employees, clients and suppliers regardless of time or place. Created for small to mid-size businesses, MS Dynamics GP 2010 and Dynamics GP Version 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order control, e-commerce, human resource management, CRM, field force automation, manufacturing, retail, and web-based business services. Progent can help you set up and manage a reliable, secure computer and network environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your company benefit from the full potential of Dynamics GP/Great Plains 2010.
Expert Microsoft Certified Windows Server Essentials Upgrade Consultant Services
Specialists Windows Server Essentials and SQL Server
Windows Server 2012 R2 Essentials is a value-priced, versatile OS that enables small businesses to transition from the traditional stand-alone on-premises datacenter to the contemporary hybrid computing model that combines both local and cloud-hosted software and infrastructure. Progent's consultants can provide cost-effective remote consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to determine the possible business benefits of migrating to WS 2012 R2 and adopting a hybrid on-premises/cloud design for your computing environment. Progent can provide comprehensive project management support so you can plan and execute an efficient move to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide continuing consulting help, technical support, and customized training.
Mandrake Linux Professionals
Mandrake Linux Technology Professional
If your company is producing UNIX or Linux software in an environment that includes MS Windows-based processors, desktops, and office productivity products, Progent can provide full-service network support outsourcing that allows you to focus on your area of high-value expertise without the constant distraction of managing your business network. By using smart network monitoring and by delivering remote and in-person support when your company needs it, Progent represents an affordable solution for maintaining an information system that features high reliability, security, and efficiency. Progent's Linux developer assistance services include comprehensive information technology outsourcing, virtual server infrastructure, online and on-site service and troubleshooting, network monitoring, and Contact Center services.
Remote Troubleshooting UNIX with Windows
Windows, UNIX, Solaris Integration Support
Progent can help you to design and implement an efficient migration from a UNIX-based IT environment to a network powered by Windows and capable of running Microsoft's familiar office productivity products, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development experts can show you how to preserve your information and minimize business disruption by designing an effective migration strategy that preserves your current assets in UNIX application and infrastructure. UNIX-to-Windows transition support expertise available from Progent include analysis of current infrastructure, migration strategy and validation, Microsoft Exchange migration support, information and application software transition, and processor and mass storage migration and consolidation.
Infor SyteLine CloudSuite Configurator Consulting
24-Hour Infor SyteLine CloudSuite General Ledger Consultancy
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies more than a quarter century of experience assisting manufacturing and service organizations to manage complex supply chains and streamline critical business processes in order to bring products to market quickly and meet customer commitments dependably. Progent offers the expertise of an ERP consultant with over two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises consulting that spans from occasional guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, CPQ, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and DBA services.
24/7 Jabber and Exchange Support Outsourcing
Jabber and SIP gateway Specialists
Progent's Jabber consultants offer remote or on-premises expertise to assist organizations of all sizes to plan, deploy, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide in-depth expertise for the products, technologies and services that go into creating a cohesive Cisco Jabber collaboration solution including Cisco network devices and management tools, Microsoft Office apps, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi systems, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and the many other pieces of a modern collaboration solution.
Urgent Remote Support Cisco IP Video phones
IP Communications Information Technology Consulting
Progent's Cisco certified networking consultants offer advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
System Center MOM Consultant
24x7 Network Remote Consulting
Even if your company has a small network services group and a limited technology budget, your information system can still have the same high availability and performance that once required a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified IT consultants, the most recent system management software for 24x7 monitoring and threshold alarms, and cost-effective service programs such as a help desk service to keep your vital business applications and hardware up and running.
Adobe After Effects Training Professional
Apple Logic Training Professional
Progent's Apple Mac consultants can support the creative aspect of Macintosh computing by providing consulting services and training in graphics, sound, and video. Progent's support professionals can provide expertise in a variety of Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production facility.
Ubuntu Linux Services
Engineers Mandriva Linux
Progent's Linux support services provide small companies and software developers help with administering and supporting Linux systems that coexist with Microsoft-based technology. Progent can give your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of experience provides you with an easy single source to show you how to create and manage a secure and reliable cross-platform connectivity and communications solution that allows Linux and Microsoft coexistence by combining Windows with major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
ransomware protection planning Specialist
ransomware defense Specialist
The ProSight Ransomware Preparedness Report is an affordable service built around a phone interview with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your organization's preparedness either to defend against ransomware or recover quickly after a ransomware attack. Progent will work with you directly to collect information concerning your existing AV defense and backup procedures, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective security and backup/recovery system that reduces your vulnerability to a ransomware attack and meets your company's requirements.
24-Hour Juniper SSG Series Firewall Testing
Protecting Juniper SSG5 Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Exchange 2003 Server Upgrade Setup and Support
Help and Support Exchange Server 2003 Upgrade
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2003 upgrade strategy that avoids productivity downtime, simplifies long-term service requirements, and makes your Exchange Server 2003 easy to manage. For complicated multi-server or multi-site upgrades, Progent has the background to complete your project rapidly and economically. Progent's Exchange 2003 help, repair, and consulting services include assistance with the integration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business needs.
ProSight VM Hosting Services
Engineer ProSight Virtual Hosting
Progent's ProSight Virtual Hosting service offers complete hosting of a small organization's servers in a solution that gives the highest degree of dependability and scalability and is also easy to transfer to another host. ProSight Virtual Hosting options are based upon mature virtualization technologies that enable small companies with multi- platform IT systems to save dramatically on the expense of capital investments, infrastructure support, and IT management while achieving world-class reliability and an unprecedented degree of vendor independence.
Email Allow Lists Specialists
Email Polymorphic Virus Protection Technology Professional
Progent's ProSight Email Guard uses the technology of top information security vendors to deliver web-based control and world-class protection for your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further level of analysis for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.
Meraki Access Point Security Setup and Support
Meraki MR18 Access Point Network Consultants
Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a large campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco devices for streamlined management.
Supplemental Service Desk Remote Support Services
Technology Consulting Services Shared Network Support Help Desk
Progent’s Co-managed Call Center service makes it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's pool of seasoned desktop support technicians and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative support solution based on the top shared PSA tool for handling end-user service requests, ticketing, responsibility, status tracking, and reporting.
Top Data Center Online Help
Specialist Colocation
Progent’s colocation center support services are intended for companies with hardware located at Internet Data Centers or data center colocation hosting facilities and requiring timely in-person assistance at the colocation facility as well as off-site support from Microsoft and Cisco Premier Certified experts. Progent offers a complete array of Internet Data Centers and data center and co-location consulting services including system topology analysis, Windows and Linux server integration and support, tech support for server and communications infrastructure, design and deployment of fault tolerant systems, defining and implementing layered security defenses, firewall configuration and support, configuring load balancing environments, and planning fault tolerant server cluster configurations.
Consulting Services VMware vCloud Director vCD
Consultant Services VMware Site Recovery Manager Compliance
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and verify a repeatable process for recovering applications and services quickly after an outage. SRM supports centrally controlled and automated disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also supports transparent testing for disaster recovery, updates and patches and can generate reports to verify complete service recovery, validate SLAs and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist you to plan, deploy, test and administer a DR system powered by VMware SRM.
Emergency ransomware removal and restore Engineers
ransomware rebuild Specialists
Progent's proven ransomware recovery experts can assist you to reconstruct a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Immediate IT Outsourcing Model Whitepaper
IT Outsourcing Model White Papers
Progent’s IT outsourcing services offer budget-friendly computer consulting for medium-size businesses. Whether it involves planning system infrastructure, creating an in-house Help Desk or using an outside one, deploying a new e-mail platform, monitoring your system, or developing an on-line eCommerce solution, outsourcing your IT engineering services can smooth out costs and eliminate risks, allowing IT support expenses to grow in a more moderate and manageable fashion than is feasible by assembling a bulky, knowledgeable in-house network support organization. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a protected and robust network architecture for your vital Windows-based applications such as Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server 2008.
VMM 2016 Online Support
System Center 2016 Virtual Machine Manager IT Consultant
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is designed to provide a centralized solution for deploying and managing virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can help organizations of any size with any aspect of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to migrate smoothly from older versions of VMM, develop processes for creating and installing virtual machines and hosts, design fault-tolerant compute and storage clusters, connect your private cloud infrastructure with public clouds, set up virtual switches, develop and debug PowerShell scripts, and assist you to evaluate the strategic advantages of new capabilities like Storage Replica and Host Guardian Service. Progent's hypervisor professionals can provide advanced Windows Hyper-V consulting and VMware ESXi expertise.
Windows Server 2012 R2 Configuration Manager Integration
MCSE Expert Certified Consulting Services Windows Server 2012 R2 upgrade
Progent's certified professionals can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, optimize your network for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT support team, develop an enterprise-wide security strategy, streamline network administration, assist with creating applications, and build and test a disaster recovery/business continuity plan.
MacOS and Windows Configuration
Windows and macOS Support Services
Progent's support specialists in Apple OS X and Microsoft Windows technology can help you combine Mac and Windows computers into seamless environments with full sharing and collaboration functionality. Enabling productive cooperation among a variety of servers and desktops powered by Apple Mac OS and Windows requires extensive knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's background in Windows and Macintosh consulting makes it possible to provide expert assistance to companies that rely on these platforms to maintain their strategic advantage. Progent can also help your business to interface Apple's iPhones and iPads with your Windows network.
Biggest Remote Support Services Adaptive Security Device Manager
Adaptive Security Device Manager IT Consultant
Progent’s Cisco-Certified technology consultants offer professional PIX Firewall support services encompassing design, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat security, and safe access services. Ranging from compact, plug-and-play desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a sensible combination of protection, speed and reliability for business environments of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and networking services, including powerful application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative solutions. Progent’s Cisco consultants can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Windows 2012 R2 Network Consulting
Windows Server 2012R2 Multitenancy Setup and Support
Progent's certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop test environments and rollout plans, tune your infrastructure for local, multi-site, cloud-based, and partial-cloud environments, train your IT support staff, develop a corporate-wide security strategy, streamline IT management, assist with creating applications, and build and test a DR/BC plan.
Microsoft Consulting Best Practices Computer System Consultant
Problem Escalation Through Teamwork Information Technology Consulting Group
Progent’s team of Microsoft and Cisco Certified experts average more than a decade of hands-on industry experience, in the trenches of network support, executing a broad range of IT tasks for a large array of clients. Each Progent support professional shares a proven collection of personal best practices which are combined into company-wide best practices training that Progent teaches its support staff. This ensures that you get not only world-class IT help, but also a support engineer with proven methods for applying technical knowledge to solve real-world network problems efficiently.
Microsoft Desktop Security Consulting Group
Microsoft and Apple Mac Desktop Migration Help
Progent can provide a variety of economical online and on-premises consulting services to assist your business to configure, manage, and debug workstations and mobile devices based on Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Windows Server 2003 Services
Microsoft Windows 2003 Support Services
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of support in Microsoft technology, ensures you success in identifying the edition and configuration of Windows 2003 Server that matches best with your company's strategy. Progent can also assist you with planning, installing, administering and troubleshooting powerful information technology applications based on Windows Server, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.
24 Hour Consulting Service Microsoft Office 2000
Microsoft Server Help
Progent’s IT outsourcing packages provide budget-friendly network support for small companies. Whether it involves planning network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or developing a web-based eCommerce application, outsourcing your IT engineering services can contain expenses and eliminate uncertainties, allowing network support expenses to grow in a more moderate and controlled manner than is possible by building up a large, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and highly available system architecture for your vital applications powered by Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Application Monitoring Integration
Remote Network Monitoring Technical Consultant
Even if your company has a minimal computer services group and a limited technology budget, your information network can still have the same high reliability and responsiveness that once needed a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified network consultants, the most recent network management products for 24x7 monitoring and alerts, and economical support packages such as a help desk service to keep your mission-critical business applications and servers up and running.
Consult Email Anti-fraud Intelligence
Professionals ProSight Email Guard Spam and Virus Filtering Service
Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver web-based control and comprehensive protection for all your inbound and outbound email. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a further level of inspection for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.
MOM 2005 Case Studies
Case Study Microsoft Operations Manager
Before Progent’s MOM-based solution, network issues were approached reactively, after workers complained about them. With the help of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent can now fix server problems before they becomes critical enough to impact network uptime. Because of MOM, Progent can deal with potential problems before clients are aware that the problems exist. Progent offers help for MOM 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class availability, safety and performance.
Online Support Network Device Configuration Management
Support ProSight Network Infrastructure Monitoring
ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map, monitor, enhance and troubleshoot their connectivity hardware such as switches, firewalls, and load balancers plus servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when issues are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off common chores like network mapping, expanding your network, finding devices that require critical updates, or identifying the cause of performance bottlenecks.
24 Hour MOM 2000 Case Studies
Operations Manager Case Study
Before Progent’s Microsoft Operations Manager solution, system issues were approached reactively, after users were impacted by them. With the help of proactive, automated warnings and trend analyses sent by Microsoft Operations Manager, Progent is now able to ward off network issues before they grow to be serious enough to impact network availability. Thanks to MOM, Progent can deal with incipient problems before customers suspect that the problems are there. Progent has expertise with MOM 2005 and MOM 2000 to provide small business networks enterprise-class service continuity, safety and performance.
Remote Support Outlook autodiscover
Immediate Consultant Services Hybrid Configuration Wizard
Office 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and associated Exchange components to lower hardware costs and administrative hassle. You can use Exchange Online to run all your mailboxes, or you can integrate a hybrid solution that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly remote technical support to help your small businesses to evaluate the potential advantages of Office 365 Exchange Online, design a solution that makes sense for your functional requirements and budget, carry out a non-disruptive migration from your existing Exchange organization to one that incorporates Exchange Online, train your management team and end users, and deliver as-needed consulting and troubleshooting.
24x7x365 Citrix Workflow Studio Technology Professional
Consulting Services Citrix for Hyper-V
Progent's Citrix experts can assist your organization to assess the business benefits of the various editions of Essentials for Hyper-V, help you to integrate Citrix management tools with your Microsoft Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to enhance the responsiveness, uptime, flexibility, and recoverability of your virtualized environment while lowering the cost of equipment and support and streamlining management processes.
24x7x365 64-bit Migration Specialist
Technology Consulting 64-bit Upgrade
Progent's Microsoft-certified consultants can help you design, document, implement, administer, and troubleshoot a system-wide move to 64-bit server and client operating systems and business applications. Progent can help you pilot your 64-bit environment to make sure it supports all of the key 32-bit applications which you intend to keep as well as the new 64-bit versions of software you wish to run.
Double-Take Backup Remote Technical Support
DoubleTake Carbonite Software Backup Help and Support
DoubleTake/Carbonite Software publishes a family of tools intended to deliver small companies a range of affordable solutions for replicating and restoring business-critical workloads including Exchange, SQL, Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning experts have extensive experience integrating DoubleTake/Carbonite products into small company IT networks to achieve an advanced state of fault tolerance and business continuity readiness at an affordable cost.
24x7x365 Microsoft SMS Configuration
Remote Technical Support Systems Management Server
Progent’s Microsoft consultants offer small and mid-size businesses enterprise-grade consulting support for SMS Server 2003 and Configuration Manager, Microsoft's solutions for update and deployment automation. System Center Configuration Manager 2007 is the new name for the update management solution formerly called Systems Management Server. Configuration Manager 2007 provides a range of enhancements to Microsoft Systems Management Server including full automation, built-in Windows Vista Windows Server 2008 awareness, quarantine support, and device driver management. Progent’s Microsoft certified consulting professionals can help you use SMS 2003 or Configuration Manager 2007 effectively for automated OS and application installation, security patch control, software metering, and software license reconciliation. Progent's consultants can also help your company to migrate efficiently from Microsoft Systems Management Server to System Center Configuration Manager 2007.
Best Integration SQL Server
Visual Basic for Applications Programming Firm
For custom program creation, Progent can provide programming experts to produce business software in areas such as eCommerce, web site design, Microsoft Business Solutions packages such as Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Microsoft IIS to create company-specific eCommerce solutions powered by Microsoft ASP.NET. Also, Progent offers expertise in a wide range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
CISM Security Management Engineer
Security Management Consult
Progent can provide the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization defines the core capabilities and worldwide standards of performance that IT security managers are expected to learn. CISM gives executive management the assurance that consultants who have qualified for their CISM certification have the background and capability to deliver efficient security management and support consulting.
Remote Technical Support SCCM Central Administration Site
SCCM Mobile Device Management Support and Setup
Configuration Manager automates application and device provisioning at scale, streamlines security and compliance settings control, inventories network assets, protects against company data leakage, provides network health reporting, allows safe self service, and delivers a common control mechanism for managing mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration specialists can help businesses of any size with any facet of designing, installing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.
SQL Server 2016 Disaster Recovery Specialist
Remote Support SQL Server 2016 Mobile Reports
SQL Server 2016 introduces major improvements in performance, scale, security, uptime, BOYD integration, plus built-in BI. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for big data applications, Hadoop integration, Always Encrypted mode, Mobile Reports, and seamless management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite support to help businesses of any size to implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
Top Quality Wave 2 Wi-Fi controller Information Technology Consulting
Wave 2 wireless controller On-site Technical Support
Cisco's {Catalyst wireless controllers streamline the management of Wi-Fi networks by unifying the configuration and control of wireless access points, optimizing Wi-Fi performance by reducing the effect of RF congestion, improving wireless availability with fast auto-failover, and strengthening data security by detecting threats and analyzing network traffic based on user class and locale. Progent can help you to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth migration to Cisco's latest wireless controller solutions.
SCCM 2016 Online Help
Emergency Support System Center 2016 and Operations Management Suite
Small to mid-sized businesses can now enjoy all the advantages of Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Premier network support professionals. With Progent's affordably priced IT support programs, small organizations can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to provide small company information systems enterprise-class reliability, security, and performance.
Internet Security and Acceleration Server 2006 Integration Services
Forefront Threat Management Gateway Network Intrusion Penetration Testing
Internet Security and Acceleration Server 2006 is a multi-functional gateway that offers a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching solution for securing the Internet-facing applications of any sized business against a wide range of attacks. Progent's Microsoft ISA Server support professionals can help you design, rationalize, pilot, install, configure and manage the Standard or Enterprise edition of ISA Server on your network.
Network Security Scan Engineers
External Cybersecurity Inventory Engineers
Progent offers small businesses two low-cost network security inventory scanning packages that include, for a set fee, remotely administered inventory scans of your security profile which are analyzed by professional security engineers who interpret the data collected by the scan, deliver unbiased evaluations of your existing network security, and offer suggestions for enhancements. Progent offers two complementary security evaluation packages for external and internal scanning that are priced to fit the restricted budgets of small companies while delivering enterprise-class evaluations of your network's exposure to assault.
SCCM 2007 Device Management Setup and Support
SCCM 2007 Mobile Device Management Computer Consultants
Progent can help you to support Microsoft System Center 2007 Configuration Manager to streamline administration, improve compliance, and boost productivity by making sure that operating systems and applications stay current, tracking licensing, and monitoring resource usage profiles to help you make informed buying choices. Once your organization is set to update your SCCM 2007 device management ecosystem, Progent can help you to prepare for and implement a smooth move to System Center 2012 Configuration Manager.
Remote ADSL2+ Consultancy
Internet Service Provider Selection Consult
Progent can provide the affordable support of remote Internet connectivity consultants to help your organization to evaluate or update your ISP services so your Internet connectivity solution meets your business needs. Support services available from Progent include evaluation of your current bandwidth utilization, carrier and service plan analysis and selection, network provisioning, and overseeing a smooth move to a different ISP and/or service plan. Provisioning can include enhancing current routers and switches and configuring additional ones, setting up firewalls, and upgrading fault-tolerant BGP architectures.
Cisco CCIE Remote Small Business IT Support
Cisco Architecture IT Outsource
Progent's Cisco CCIE network experts can help you to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone support, and CUCM/CallManager software support.
Professionals 24x7 Support
IT Consultant Remote Support
For mid-size companies who need network support, Progent offers an array of options including local service, remote support, phone-based Call Center, round-the-clock support with remote system monitoring, temporary staff augmentation, site relocation support, application programming, and expert consulting. For midsize companies in California or other regions serviced by Progent's field engineers, Progent provides professional onsite support for solving network problems rapidly and affordably.
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