Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
Progent locations in North SF Bay Area
Progent's information technology support services for small and mid-size companies in the Napa vicinity are focused on clients who require quick and economical help with network reliability, security, efficiency, administration, or repair. This short selection of Progent's engineering support services and networking expertise will provide an idea of the ways Progent can help you to enhance the business value of your information network.
- ProSight Network Audits offer a fast and affordable alternative for small and medium-size organizations to obtain an unbiased assessment of the health of their IT system. Based on some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the configuration of your core network devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits like a cleaner and more secure Active Directory implementation. Both versions also offer the long-term benefits of advanced remote network monitoring and management technology. These advantages can include lower-cost network management, better compliance with information security regulations, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and higher availability. For more information about ProSight Network Audits and to see sample reports, go to ProSight Network Audits.
- Progent's Windows Server 2022 disaster recovery experts, Windows Server 2019 failover cluster consultants and Windows Server 2016 disaster recovery/business continuity consultants can help you to design a disaster recovery system built around Microsoft's cloud-tested failover clustering tools such as Cluster Operating System Rolling Upgrade, Cluster Sets for deploying and managing large fault-tolerant scale-out clusters, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using low-cost equipment, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, economical creation of a stretch cluster quorum witness based on the Microsoft Azure cloud.
- Progent's Duo authentication services incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification on iOS, Android, and other personal devices. With Duo 2FA, whenever you log into a protected application and give your password you are requested to confirm who you are via a unit that only you possess and that is accessed using a different network channel. A broad selection of out-of-band devices can be utilized for this added means of ID validation such as a smartphone or watch, a hardware token, a landline phone, etc. You may designate several validation devices. For more information about ProSight Duo identity authentication services, go to ProSight Duo MFA two-factor authentication services.
- Progent's certified Windows Server 2012 support experts can help you to maintain your Windows Server 2012 environment or migrate from Windows Server 2012 R2 to a modern release of Microsoft Windows Server. If you want to move up to Windows Server 2019 or Windows Server 2022, Progent can assist you to create pilot systems and rollout strategies; optimize your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments; train your IT support, team; develop an enterprise-wide security strategy; streamline IT administration; assist with application development; and generate and validate a disaster recovery/business continuity plan.
- Progent's founder and senior technology officer, Les Kent, was the architect for a Windows network application that earned Microsoft's “Best Application of the Year Award.” Mr. Kent is a 40-year network support veteran and has been responsible for the creation and implementation of hundreds of innovative information technology solutions using Microsoft technologies. Mr. Kent founded Progent in order to address the needs of smaller companies who can't afford the burden of maintaining a large IT group but who still require information systems with enterprise-class dependability, protection, and responsiveness.
- VMware's NSX network virtualization technology enables you to build entire networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high degree of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, and transparent site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and patches and can produce audit reports to verify full service restoration, validate Service Level Agreements and prove disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware SRM can quickly recover the complete virtualized network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to design, deploy, test and maintain a DR system powered by VMware SRM and VMware NSX.
- Progent offers the support of Microsoft-certified SQL Server 2012 consultants and seasoned software programmers, database administrators, project managers, Cisco-certified network architects, business continuity planning specialists, and certified security professionals to assist you to support Microsoft SQL Server 2012. Progent can also provide SQL Server 2016 migration expertise or SQL Server 2019 upgrade assistance to help you implement a more modern release of SQL Server.
- ISA Server 2006 and the newer Forefront TMG 2010 are discontinued software solutions that contain an application-layer firewall able to guard systems from external and internal threats. Both products perform deep inspection of Internet protocols to uncover exploits that routinely eluded traditional firewalls. Microsoft ISA Server was replaced by Forefront TMG 2010, which was based on ISA Server 2006's technology while delivering a number of improved features. Forefront TMG has been retired by Microsoft, and the gateway security features offered by the platform are now commonly handled by dedicated hardware appliances from vendors that include Cisco, Check Point, Palo Alto Networks, SonicWALL, and WatchGuard. (See Cisco ASA 5500-X Firewall with Firepower Services integration and management.) Progent provides advanced Microsoft Forefront TMG 2010 support and Microsoft ISA Server consulting services to help you manage and debug your legacy firewall environment, and Progent can help your organization to migrate efficiently to a modern firewall platform by providing planning, configuration, optimization, IT staff training and debugging.
- Creating solutions with Cisco's wireless IP phones usually requires that IT teams configure and optimize many key pieces of your wireless environment such as APs, switches, Cisco wireless LAN controllers, and management tools. Progent's Cisco wireless IP phone configuration experts offer remote and onsite assistance to help you create and manage a Cisco wireless VoIP phone deployment by delivering services that can range from troubleshooting the configuration of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
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If your small business is in Napa or anywhere in Napa County or Solano
County
and you require computer assistance, information technology outsourcing, or top-level expertise from a Microsoft or Cisco certified professional,
call 707-603-2323 or visit Contact Progent.