Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


Progent's experts knows how to deliver a wide range of engineering and technical support help for computer networks powered by any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux technologies. Support services offered to small and mid-size companies in the Napa neighborhood by Progent's team of Microsoft consulting experts include:



  • The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to validate a consultant's skills to design, implement, and support information system controls to mitigate risk. Progent can provide the expertise of a CRISC-certified risk management expert to help your company to develop and carry out a risk management plan that follows industry best practices identified by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget.

  • Progent's Experts Team offers consulting in Microsoft financial and ERP platforms, enabling you to customize inexpensive and complete IT solutions that fit the unique requirements of your business. Progent's application developers can deliver a variety of services including Dynamics 365 Finance (formerly Dynamics AX) ERP consulting services, Microsoft Dynamics GP Business Accounting Software education and integration, Microsoft Dynamics 365 Business Central ERP software support, Microsoft Dynamics Solomon accounting software migration and support, and MS Commerce/RMS configuration.

  • Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development environment and are able to create or enhance .NET apps quickly and affordably. For details about the benefits of Progent's .NET application development services, refer to Progent's rapid and affordable .NET software development.

  • Exchange 2013 includes significant enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful innovations as well as a revamped architecture. These enhancements favorably impact key areas like ease of administration, availability, security, operational costs, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can deliver online or onsite expertise to help you manage, tune and debug your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise, Exchange 2019 planning and deployment assistance, and Exchange Online integration to help you move to a more current release of Exchange Server in an on-premises, cloud-based, or hybrid deployment model.

  • Progent's certified SQL Server 2019 consultants can assist your organization to evaluate the advantages for upgrading to SQL Server 2019 and can provide fast online or onsite access to consulting experts in solution design and deployment, software development, SQL Server management, and network security. To learn more, visit SQL Server 2019 integration expertise.

  • Microsoft System Center 2016 provides major improvements in the management of hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10; seamless integration of mixed-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide advanced online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and configure a new deployment of Microsoft System Center 2016, expand or optimize your current one, upgrade smoothly from a previous version of System Center, or troubleshoot your System Center environment.

  • Progent's Cisco CCIE-certified network engineers can provide world-class remote and onsite consulting for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for applications that range from small or midsize businesses and campus LANs to enterprise data centers and service providers. Progent can show you how to implement Cisco's rapidly evolving switch solutions to achieve the performance, scale, resilience, virtualization support, data protection and manageability needed by your business. For information about Progent's consulting and troubleshooting services for Cisco's market-leading family of Catalyst switches, see Cisco Catalyst switch consulting and troubleshooting services. To find out about Progent's consulting services for Cisco's Nexus Series of switches, see Nexus switch consulting and troubleshooting services. For information about Progent's support for Cisco Meraki switches, refer to Meraki switches consulting services.

    Progent's Microsoft Gold-certified Microsoft SQL Server 2019 experts can help you to integrate Microsoft SQL Server 2019 seamlessly with additional Microsoft products by providing services that include Windows Server 2022 integration services, Microsoft Windows Server 2019 migration consulting, SharePoint Server 2019 application development, Power BI reporting training and support, Exchange Server 2019 integration consulting and Microsoft 365 Exchange Online integration solutions, and Active Directory and Azure AD design and debugging.

  • Progent's certified Microsoft 365 Excel application consultants can assist your company to create advanced Excel-powered programs or provide one-on-one education in the powerful capabilities of Office Excel desktop and Microsoft 365 Excel. Progent's experts can also assist you to create and maintain a secure, dependable network and communications infrastructure to host your Microsoft Excel applications. Progent's SharePoint Server consultants can show you ways utilize Excel Services to expand the power of Office Excel by incorporating dynamic Excel spreadsheets into business intelligence dashboards and scorecards. Progent's Microsoft Dynamics 365 consultants can demonstrate how to share data between Excel and other products by delivering services such as Dynamics GP/Great Plains custom programming and MS Dynamics 365 Business Central/NAV business management software support.

  • Progentís Wireless Site Survey makes it easy to plan and install a WiFi network optimized for your facilities, offering you a wireless solution that delivers the reception, speed, load-handling capability, QoS, data protection, and roaming ability your business requires. Progent's predictive wireless planning services can be carried out offsite and make use of cutting-edge RF modeling and analysis software to plan a cost-effective wireless network. Progentís on-premises survey includes physical walkthroughs, spectrum and security audits of your current wireless network, evaluation of your buildingís layout, measuring for RF interference, signal propagation modeling, identification of optimum locations for customer-requested Wi-Fi Access Points. Placement and integration support for Wi-Fi access points include Cisco Aironet wireless AP consulting, Cisco Small Business wireless access points support services, Catalyst 9100 Series WiFi 6 and WiFi 6E access points system planning, Cisco Meraki Wi-Fi access point integration and consulting support, and Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration.

  • SQL Server 2016 introduces major enhancements in speed, capacity, data security, availability, BOYD support, plus integrated business intelligence. Innovations include PolyBase for processing SQL and NoSQ files simultaneously for big data applications, R language integration, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud-based operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide online and on-premises support to assist businesses of any size to design, implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint, Dynamics ERP, Skype for Business, and SCOM. Also, Progent's SQL Server 2019 upgrade experts can help you to move to a modern release of Microsoft SQL Server.

  • ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top data security vendors to deliver centralized control and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a deeper level of inspection for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. Learn about Progent's complete ProSight line of value-priced managed services for small and medium-size businesses.



    More Facts

If your small business is in Napa or anywhere in Napa County or Solano County and you need computer support, IT outsourcing, or top-level services from a certified Progent professional, call 707-603-2323 or visit Contact Progent.



An index of content::


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  • Online Consulting 8800-EX Wireless IP Phone
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    Progent's Cisco certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.

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    Small to mid-sized companies can now get all the advantages of System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft Premier network support experts. With Progent's affordably priced network service programs, small and midsize organizations can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager to provide small company networks world-class reliability, protection, and productivity.

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    Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, enhancing and troubleshooting Microsoft SCOM environments and can provide companies of all sizes expert online or onsite consulting services for SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can provide fast online or on-premises technical support to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.

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    Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest customer satisfaction and are afforded the closest working relationship with Microsoft. The knowledge, skills, and commitment needed to achieve the status of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your company better solutions for your information system.

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    Microsoft Dynamics GP/Great Plains software includes analytics and reporting capabilities that allow you to monitor all business processes, sales and spending, and sales trends with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting support services can help you design reports that let you understand your business more thoroughly, converting uncooked data into useful management information. Progent can improve your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other development environments in order to deliver custom line-of-business application development and web commerce applications that work transparently with Dynamics GP/Great Plains.

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    Progent's Ekahau-certified Wi-Fi consultants can assist your business to design, install, enhance, manage and troubleshoot a Wi-Fi network optimized for your facilities. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF signal measurement.

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    Cisco's Catalyst line of wireless controllers streamline the administration of Wi-Fi LANs by unifying the configuration and control of wireless access points, optimizing wireless throughput by limiting the effect of RF congestion, enhancing wireless uptime with fast failover, and strengthening security by identifying cyber threats and analyzing traffic content based on user class and location. Progent can help your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's modern Wi-Fi controller technology.

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    Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting. Progent maintains a team of network consultants based in the vicinity of Tampa, and Progent also offers online support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware professionals, and senior disaster recovery/business continuity preparedness experts. Progent can also help you to design and execute a move to the Flexential data center by providing services such as planning system architecture, recommending hardware components, system setup and validation, troubleshooting, streamlining remote network management, and training your IT support team.

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    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map out, track, enhance and debug their connectivity appliances such as switches, firewalls, and access points plus servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that network diagrams are always current, captures and manages the configuration information of virtually all devices on your network, tracks performance, and sends alerts when potential issues are detected. By automating time-consuming management processes, ProSight WAN Watch can knock hours off common chores like network mapping, expanding your network, locating appliances that require critical software patches, or isolating performance issues.

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