San Francisco North Bay
Napa Valley, Vallejo, Benicia, Calistoga:
Network Consulting Experts
Information Technology Services and Outsourcing
Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |
Progent's experts can deliver a broad array of consulting and support assistance for information networks powered by any combination of Microsoft, Cisco, Apple, and Linux technologies. Support services offered to small companies in Napa by Progent's staff of Microsoft and Cisco certified consulting experts include:
- Progent’s Help Desk sharing services allow your business to split the load for Help Desk services seamlessly between your in-house IT team and Progent's roster of seasoned technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative support solution based on the top professional services automation platform for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics. For more information, visit Progent’s shared Help Desk services.
- Progent's Cisco CCIE-certified network consultants can provide world-class online and onsite support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that run the gamut from small or midsize organizations and campus LANs to giant data centers and ISPs. Progent can help you to implement Cisco's quickly evolving switching technology to achieve the performance, scale, uptime, virtualization, data protection and manageability required for your business. To learn about Progent's consulting and support services for Cisco's market-leading portfolio of Catalyst switches, refer to Catalyst switch consulting and troubleshooting services. For information about Progent's consulting and support for Cisco's Nexus family of switches, see Nexus switch consulting and support services. For details about Progent's support for Cisco Meraki switches, see Meraki switches consulting services.
- Progent offers convenient, quick, and affordable access to Registered Cisco CCIE support professionals. Cisco Certified Internetwork Experts are elite network gurus who are awarded this top-level certification only as a result of thorough examination by Cisco. CCIEs can handle even the most complicated problems associated with network planning, implementation, repair, and support. Progent’s CCIE experts cooperate intimately with Cisco in-house staff in identifying problems with Cisco's IOS software and devising fixes or obtaining software updates to resolve problems. Progent offers fast contact with a CCIE by phone so you can receive immediate assistance for complex network problems that are impacting worker productivity but are outside the expertise of your usual network service resources.
- Progent's Citrix-certified desktop virtualization experts can help you to design, implement, administer, and support a virtual Windows application delivery system by providing XenDesktop expertise and XenApp support. Progent's Cisco-certified CCIE network engineers can show you how to enhance your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter support consultants can assist you to administer and maintain a remote datacenter that offers high uptime, enhanced security, and fast disaster recovery. Progent's Citrix technology experts can also help you with additional virtualization products from Citrix by providing XenServer consulting services and Citrix Essentials for Hyper-V integration.
- Progent’s business information reporting experts can provide online and on premises consulting to help you with any facet of business intelligence (BI) reporting from troubleshooting or enhancing reports to designing and deploying a comprehensive business intelligence solution. Progent's BI experts can help you to maintain your current reporting environment, assist you to migrate databases and applications from a legacy reporting product to a current solution, and provide as-needed online mentoring tailored to your individual requirements. Progent’s management reporting professionals offer expertise in the leading BI reporting tools such as the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, and Report Builder.
- Progent has delivered remote network consulting service to organizations in each state in the country. Many of these customers have expressed their appreciation to Progent in the form of testimonials to the high quality of Progent's support personnel. Check out Progent's customer testimonials to learn what they say about the high level of Progent's consulting services.
- Progent's certified Office and Office 365 consultants can assist businesses of any size to integrate Microsoft Office desktop and Office 365 applications including Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a cohesive productivity solution that offers fast return on investment and promotes improved business results. Progent can help you to interface Microsoft Office or Office 365 apps with one another and with additional core Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running on-premises or in the cloud. Progent's consultants can also assist you to resolve compatibility issues between various releases of Microsoft Office and can provide customized online Microsoft Office and Office 365 instruction to individuals or groups.
- Cisco Unity Connection, an integrated extension of Unified Communications Manager, is a unified voicemail system that facilitates collaboration by offering flexible set of alternatives for accessing calls and messages within an environment that is simple to deploy and maintain. Unity Connection lets you access and manage voice messages from your Exchange inbox, browser, Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or an iPad or tablet. Unity Express (CUE), available in certain Cisco ISR routers, provides cost-effective voicemail, unified messaging, interactive voice response, and automated-attendant services for small to medium businesses and enterprise satellite offices with as many as 500 users. Progent's Cisco-certified CCIE consulting experts offer Cisco Unity Connection and Unity Express (CUE) configuration and technical support support to ensure that your voice messaging solution delivers maximum competitive value.
More Facts
If your small business is in Napa or anywhere in Napa County or Solano County and you need computer assistance, IT outsourcing, or high-level expertise from a Progent engineer, call 707-603-2323 or visit Contact Progent.
An index of content::
Onsite Technical Support BlackBerry Smartphone
BlackBerry BPS Consultancy
Progent can provide the support of BlackBerry-certified engineers who can assist small companies to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the requirement for an internal BlackBerry specialist and minimizing the cost and distraction of maintaining a mobile workforce. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-premier consultants, Cisco CCIE engineers, and CISA and GIAC-certified security engineers. This wide range of knowledge, in conjunction with Progent's proven online service delivery model, offers small and mid-size companies a cost-effective solution for integrating BlackBerry devices and software productively into their IT network.
Double-Take Replication Network Engineer
Remote Support Services Double-Take Software
DoubleTake/Carbonite Software offers a family of tools designed to provide small businesses a variety of affordable alternatives for replicating and restoring vital applications such as Exchange Server, SQL Server, RIM Blackberry, and SharePoint. Progent’s business continuity planning experts have extensive backgrounds incorporating DoubleTake/Carbonite technology into small business IT networks to achieve an advanced state of availability and disaster recovery readiness at a budget-friendly price.
SCDPM 2012 and Exchange DAGs Online Technical Support
Microsoft Experts SCDPM 2012 Upgrade Support
Progent's Microsoft-certified consultants can provide online or onsite support to assist companies of all sizes to plan, deploy, manage, and repair a backup system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older versions of Data Protection Manager or from a different backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent offers occasional support for fixing especially challenging problems, or comprehensive project management services. Progent's consultants can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
SonicWall NSA 2650 Firewall Firewall Network Install
SonicWall NSA 4650 Firewall Security Services
Progent's certified SonicWall firewall consultants can help you configure, maintain, and troubleshoot SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and build security into your business operations.
24x7 Network Support Outsourcing
Monitoring and Reporting Consultants
Remote 24x7 monitoring, proactive alerts, and periodic reports are vital to preserving the health of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management solutions have advanced to the point that businesses of all sizes can get a degree of network stability that was once limited to large enterprises. Progent can provide a variety Remote Monitoring and Management solutions delivered as economical services designed to assist your company to identify and resolve a an array of network problems before they get big enough to disrupt your business.
Outlook Integration Firm
Microsoft EMail Software Consultants
Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and integrated telecommunications/email solutions for businesses. Progent offers affordable Microsoft Exchange 2007 Server support services to enhance email security and virus defense, achieve high availability email, and implement remote and mobile email access. Progent’s Microsoft Exchange consulting and support services can assist you in planning and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or older Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Upgrade Consultants Solaris-Windows
Top Rated Solaris to Windows Upgrade Consulting
Progent can help your company to plan and implement a smooth transition from a Solaris-based IT system to a network based on Windows and suited for running Microsoft's powerful office productivity suites, business applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and application specialists can assist you to guard your data and minimize business discontinuity by developing an efficient transition plan that preserves your current assets in Sun Solaris software and technology. UNIX-to-Windows migration support expertise offered by Progent include evaluation of current environment, migration planning and testing, Exchange migration expertise, information and application porting, and server and storage migration and consolidation.
Barracuda Backup Planning Online Consulting
Remote Technical Support Barracuda Backup P2V Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can include a custom-designed physical storage device built by Barracuda or a software-based appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup safeguards vital business data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting services to assist your business to design, configure, manage and repair a backup and disaster recovery solution based on Barracuda Backup.
McAfee Security Contractors
Trend Micro Computer Security Specialist
Progent provides small and medium size businesses expert consulting for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and Virtual Private Network security companies such as WatchGuard, Juniper, and Symantec. Progent can help you design a detailed security strategy and choose appropriate products from multiple suppliers to support your security goals while sticking within your budget restraints.
Smartphone Synchronization Small Business Network Consulting Company
Microsoft Network Engineers Remote PC and Smartphone
Progent's remote connectivity and smartphone synchronization specialists can help your business to design and deploy connectivity solutions for off-site desktops, laptops, and smartphones so they integrate seamlessly with your IT network, allowing you to optimize the productivity of your remote workforce.
Telecommuter Solutions Integration Services
Teleworker Integration Support and Integration
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Specialists Application Virtualization
Windows Application Management Professional
Progent's Citrix experts can help you to design, install, administer, and troubleshoot a virtual Windows application delivery and management system based on Citrix XenApp. Progent's Cisco CCIE network consultants can help you enhance your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter support consultants can help you to manage and support a remote datacenter that features high uptime, advanced security, and rapid disaster recovery.
Citrix HDX Consultants
Citrix XenDesktop VDI IT Services
Citrix has developed a powerful family of platforms that deliver enterprise-grade manageability, expandability, and responsiveness for server virtualization and for server-based delivery of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and managing virtual servers, Citrix offers Citrix XenServer and Essentials. Progent's Citrix-certified engineers can help you to evaluate the business advantages of Citrix technology and show you how to plan, test, implement, troubleshoot, and maintain Citrix solutions.
After Hours Consultants Windows and Solaris
24/7/365 Solaris with Windows Services
Progent's UNIX family support services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise provides you with a convenient one-stop source to help you build and manage a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Training Apple Motion
Adobe After Effects Learn
Progent's Mac consultants can promote the creative aspect of Macintosh environments by offering consulting services and training in graphics, audio, and video. Progent's support professionals can provide help in a variety of Apple Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Hybrid Configuration Wizard Consultant
Office 365 IDFix Support
Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 Exchange Online and local Exchange systems. This allows you to have some Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist your organization with any phase of designing, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide as-needed support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and within budget.
Microsoft SCCM 2012 Troubleshooting Technology Consulting Services
SCCM 2012 Planning Online Support
Progent can help you to plan for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to SCCM 2012 from an older device management platform or help you to modify your existing SCCM 2012 ecosystem to support your evolving business requirements. Also, Progent can assist you to create a software foundation that takes full advantage of SCCM by providing expertise with related Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and IIS.
Online Support Cisco ASA Firewall with Firepower
Top Ranked Support Services ASA with Firepower
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement over Cisco's popular ASA 5500-X security appliances and offer unified management and automation of modern security capabilities such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to design and execute a smooth upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's subscription-based security services to build and centrally control IT ecosystems that span local offices, data centers, private clouds and public clouds.
Professional UNIX, Windows
Engineers Windows and UNIX
If your company is developing UNIX or Linux software on a network that has MS Windows-based processors, desktops, and office applications, Progent can provide full-service network support outsourcing that allows you to focus on your area of high-value know-how while avoiding the constant hassle of managing your company information system. By using smart network monitoring and by delivering remote and in-person assistance when your business needs it, Progent offers an affordable alternative for supporting an IT system that provides excellent availability, security, and performance. Progent's developer support services feature full-service network support outsourcing, virtual infrastructure, remote and in-person service and repair, proactive network monitoring services, and Contact Center outsourcing.
ProSight SSL certificate management Engineers
ProSight IT asset management Consultancy
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect information related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can save up to 50% of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you’re making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it.
domain management Consult
ProSight IT documentation management Consultant
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect information related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of the time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you’re making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it.
Exchange 2013 Load Balancing Technology Consulting Services
Top Exchange 2013 Outlook Web App Network Engineer
Microsoft Exchange 2013 incorporates major enhancements to the capabilities of Exchange Server 2010 and delivers important innovations as well as a redesigned architecture. These enhancements affect vital IT areas such as manageability, availability, compliance, operational costs, collaboration, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of migrating to Exchange Server 2013, create a cost-effective test and deployment strategy, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers affordable remote consulting and support and management for Microsoft Exchange 2013.
24x7 HelpDesk Support and Integration
Outsourcing Help Desk Process
The Help Desk Call Center service delivery model adopted by Progent gives small organizations an efficient option to reliance on freelance consultants by offering extensive expertise accessible to multiple engineering teams, optional 24x7 access to urgent assistance, fast escalation to world-class engineers for handling even the most intractable problems, service consistency and reliability, quick follow-up overseen by seasoned service administrators, a variety of easy-to-use mechanisms for requesting service jobs, plus a high level of process visibility made possible by trouble ticket updates and accessible through a web-based portal.
Nagios for Linux Services
Best Consultancy Linux Network Monitoring, Nagios and MRTG
Nagios and MRTG are powerful, free monitoring utilities that run with Linux and can be used to monitor UNIX/Linux networks, Windows networks, or mixed-platform environments where Linux and Microsoft Windows coexist. Nagios lets system support engineers to track system services including SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher lets you graph the traffic through SNMP-enabled network appliances such as processors, routers, and switches. Progent's network integration consultants can show you how to utilize both these tools to tune and repair your network.
ProSight Virtual Hosting Consultant Services
ProSight Private Cloud Services Services
Progent's ProSight Virtual Hosting service combines proven virtual server technology, a state-of-the-art data center, and the technical support expertise of Progent's Microsoft-certified engineering team to provide small and midsize companies with a comprehensive IT outsourcing alternative that improves network availability and protection, eliminates management hassle, and lowers expenses. With Private Cloud Hosting, a small or midsize company can have each of its software platforms and critical application servers hosted in a safe and reliable facility on a high-performance, non-stop virtual server configured and maintained by Progent's computer service professionals.
Outlook autodiscover Support and Integration
Exchange Online Archiving Troubleshooting
Microsoft allows you to create seamless hybrid networks that combine Office 365 Exchange Online and on-premises Exchange systems. This permits you to have certain mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of designing, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on schedule and within budget.
SCCM Application Management Setup and Support
System Center Configuration Manager Support and Help
Configuration Manager automates application and device deployment across multiple sites, centralizes compliance settings control, inventories network assets, protects against corporate data leakage, performs health reporting, enables secure end-user self service, and offers a common point of control for administering mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can assist you with any facet of planning, installing, using and troubleshooting a SCCM deployment for local, cloud-based, or hybrid environments.
New Jersey Migration Company
Kansas Small Office Network Consulting
If your business does not need urgent remote support but expects to need technical services with your information system in the near future, you can save time and money and guarantee that the appropriate IT skill will be ready when you need it by getting in touch with a Progent sales specialist and registering as a customer. For details, phone 800-993-9400 or email information@progent.com.
Meraki AP Management Remote Support Services
24/7/365 Meraki 802.11ac AP Migration Information Technology Consulting
Progent's Cisco-certified wireless networking experts can provide remote and onsite consulting and troubleshooting services to help your organization to plan, install, administer, optimize, and repair Wi-Fi deployments that incorporate Cisco's Meraki APs. Progent's experts can also assist your organization to plan and deploy hybrid environments that combine local and cloud-based resources and that deliver seamless connectivity, enhanced protection, streamlined management, and consistent operation for all your mobile and desktop devices.
PowerPoint 2016 Server Troubleshoot Expert
Excel 2016 Network Consulting Services
Progent's Office and Office 365 consultants can help companies to integrate Microsoft Office desktop and Office 365 applications such as Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a seamless solution that provides quick return on investment and promotes improved business outcomes. Progent can help you to interface Microsoft Office or Office 365 applications with each other and with other core Microsoft platforms including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running on-premises or in the cloud. Progent's consultants can also help you to fix compatibility problems between various versions of Office and can provide live online training to individual users and groups.
Network Consultants Call Center Sharing
After Hours Co-managed Heldesk Online Support
Progent's Network Help Desk Call Center Outsourcing Services for PC desktop support are designed especially for small organizations who require fast availability of a Help Desk Service Center with expert phone support and effective escalation capability but who must operate within a restricted network support budget. Key features of Progent's Help Desk Outsourcing Support Services include: Help Desk Support, Secure Remote Access Provisioning, Initial System Assessment, Problem Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Call Center Software Selection and Integration.
Google Cloud Backup Professional
Google Cloud Anthos Consultant Services
Progent offers cost-effective online and onsite support to help organizations of any size to move all or part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow the use of Google's cutting edge machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design and review, testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security.
WatchGuard Firebox M370 Firewall Cybersecurity Organization
WatchGuard Fireware Security Organization
Progent offers consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and maintain a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate smoothly to modern WatchGuard firewalls.
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