Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


Progent's certified professionals knows how to deliver a broad assortment of engineering and support assistance for computer networks based on any combination of Windows, Cisco, Apple, or Linux/UNIX technologies. Network services available to small businesses in the Napa area by Progent's team of Microsoft technical experts include:



  • Progent's consulting services for zero-downtime networking offer access to Microsoft and Cisco-certified network professionals who can help you implement a fault-tolerant network that incorporates key technologies and procedures for line-of-business environments. Progentís consulting professionals can assist you to configure a system infrastructure with features that include redundant Internet connections, network load balancing, non-stop data centers, multi-site backup and restore, fault tolerant interoffice connectivity, and high-reliability multi-site networks. Progent can also provide workplace recovery preparedness experts to help you design, validate, and document a recovery procedure founded on leading practices.

  • Virtual compute, storage and networking technologies enable businesses to optimize utilization, simplify network operations, and enhance application continuity and data protection. run several virtual servers on one physical computer. Typical applications for virtualization are hardware consolidation, inexpensive hosts for programs that require older OS software, and economical isolation of software development or pilot environments from production systems. Progent's virtual server consultants can provide Windows Server 2022 Hyper-V Virtual Server consulting, Windows 2019 Hyper-V Virtual Server planning and deployment, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization support services, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX network virtualization architecture and integration, and Citrix XenServer support. Progent can deploy virtual machines to maximize speed, dependability and manageability while simultaneously lowering costs; propose and validate disaster recovery strategies that reduce downtown in case of a major failure; and provide continuing maintenance, troubleshooting, and consulting services as computer technology evolves.

  • Progent's Check Point Software firewall experts can help you plan, deploy, and manage firewall solutions that rely on Check Point NGFW firewalls and Check Point's subscription-based security services. Progent can also help your business to support legacy Check Point firewall models or upgrade efficiently to Check Point's modern firewalls. To find out about Progent's consulting and support services for Check Point firewalls, visit Check Point firewall integration consulting.

  • ProSight WAN Watch infrastructure management service makes it simple and inexpensive for small and mid-sized businesses to map, monitor, reconfigure and troubleshoot their networking hardware like switches, firewalls, and load balancers as well as servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are detected. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, locating devices that require critical updates, or identifying the cause of performance problems. Find out about the complete ProSight family of value-priced network management outsourcing services for small and medium-size organizations

  • Progent's Cisco Catalyst 802.11ax Access Point consultants offer economical remote and onsite support for Catalyst next-generation Wi-Fi 6 and 6E wireless access points. For details about Progent's consulting services for Catalyst 9100 Line of Wi-Fi 6 and 6E 802.11ax Access Points, refer to Cisco Catalyst 9100 Wi-Fi 6 and 6E 802.11ax APs system planning, configuration, and troubleshooting services.

  • Configuration Manager 2016 automates software deployment at scale, simplifies compliance settings management, keeps track of network assets, protects against company data leakage, performs network health reporting, enables safe end-user self service, and offers a single control mechanism for managing multi-operating system networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can assist your organization with any facet of planning, implementing, operating and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid environments.

  • Progent is the leading source of easy, immediate, and economical access to Cisco CCIE Certified consultants. Cisco Certified Internetwork Experts are elite network experts who are awarded this top-level classification only through thorough examination by Cisco. CCIEs can resolve even the most complex issues surrounding network planning, deployment, repair, and maintenance. Progentís CCIE experts cooperate intimately with Cisco in-house staff in identifying problems with Cisco's IOS software and developing fixes or acquiring patches to resolve problems. Progent offers quick access to a CCIE by telephone so that you are able to receive instant help for tough network problems that are affecting worker productivity but are outside the expertise of your usual IT support providers.

  • Microsoft SQL Server 2016 introduces significant enhancements in speed, scale, security and compliance, high-availability, mobile computing integration, plus integrated analytics and reporting. Innovations include PolyBase for processing relational and non-relational databases in one appliance for data warehousing, Jason integration, Always Encrypted mode, Mobile Reports, and centralized control over on-premises and cloud operations and services. Progent's Microsoft-certified SQL Server 2016 consultants can provide online and onsite support to help businesses of any size to plan, implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and SCOM. Also, Progent's SQL Server 2019 upgrade experts can assist you to move to a modern release of Microsoft SQL Server.

  • ProSight Reporting is an expanding suite of real-time and in-depth management reporting plug-ins designed to integrate with the industry's top ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. For more information, see ProSight Reporting for ticketing and network monitoring platforms.

  • Cisco Unity Connection, an integrated extension of Cisco Unified Communications Manager, is a converged voicemail solution that accelerates teamwork by offering a variety of options for retrieving voice messages within a framework that is easy to implement and administer. Unity Connection lets you read and manage voice messages from your email inbox, web browser, Cisco Jabber, a Cisco Unified IP Phone, an iPhone or other smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in select Cisco ISR routers, offers cost-effective voicemail, unified messaging, interactive voice response, and greeting services for small to medium businesses (SMBs) and enterprise branch offices with as many as 500 workers. Progent's Cisco-certified CCIE network consulting experts offer Unity Connection and Unity Express (CUE) integration and troubleshooting support to make sure your voice messaging solution continues to deliver significant business value.

  • Progent produces complete and detailed reports of all support activity to ensure customers do not feel locked in to their IT service organization. Progent sends email accounts of services shortly after completion of each service interaction, and also encloses a printed copy along with monthly invoices. Comprehensive network support reporting makes it easier for customers to move to a different support provider or assume increased service responsibilities internally. Good service reporting also give management the information required to determine the value of maintenance services and develop more realistic IT expense projections.

  • Progent's Juniper-authorized NetScreen engineers can help your company to install and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to more current Juniper technologies, and troubleshoot network infrastructure problems in Juniper-only or mixed-vendor environments.

  • The Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-certified CCIE network experts can help your company to maintain your legacy PIX or Cisco ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and on-premises support for ASA 5500-X firewalls with Firepower Services and can assist your business to plan, integrate, optimize, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.



    More Facts

If your small business is in Napa or anywhere in Napa County or Solano County and you are in need of computer assistance, IT outsourcing, or top-level expertise from a Progent consultant, call 707-603-2323 or visit Contact Progent.



An index of content::

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    Progent's Mac consultants can support the creative facets of Macintosh environments by providing consulting services and education in imaging, audio, and motion video. Progent's support professionals can provide help in a variety of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video post production facility.

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    Cisco's network security and offsite connection products for small businesses offer a complete line of manageable security solutions to help safeguard your wired and wireless network infrastructure. Cisco's VPN product family includes routers, firewalls, intrusion detection devices and VPN appliances. Progent's expert consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert and CCNP qualifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security solutions that fit most closely with your company goals.

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    Progent's Microsoft-premier engineers can help your organization to enhance your desktops from 32 bits to 64 bits. Progent can help your company to calculate the risks and benefits of upgrading to 64-bit PC desktop computing, plan an efficient migration process that reduces operational interruptions, and deliver economical, professional remote help to assist you to configure 64-bit PC desktop software and applications on your current computers.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide centralized management and comprehensive protection for all your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper level of analysis for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.

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    Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to design a disaster recovery solution built around Microsoft's latest Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, economical creation of a failover cluster quorum witness.

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    Configuration Manager automates software deployment at scale, simplifies security and compliance settings control, inventories network assets, guards against company data leakage, provides network health reporting, enables safe self service, and delivers a common control mechanism for administering multi-operating system networks running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud specialists can help your organization with any facet of planning, installing, operating and repairing a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.

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    Progent's Microsoft-certified Windows Server 2000 consultants can provide network help and information technology consulting services for the entire line of Microsoft .NET Servers, Windows Server 2000, and Windows Server 2003. Progent's Windows 2000 Server configuration, optimization, and troubleshooting services include system design, deployment, project management, on-site and off-site support, Help Desk outsourcing, expert security analysis, turn-key outsourcing, and cost-effective co-sourcing.

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    Progent's Microsoft certified experts offer three service programs to help medium-size and large organizations create a cost-effective and productive internal Network Support Helpdesk. Progent's consulting services include ROI analysis, process study and enhancement, management reporting, education of in-house staff, and documentation of procedures. Progent's Software Evaluation and Deployment Services help organizations analyze the various top level Help Desk software packages on the market and decide which products may be too expensive, miss key functions, or align poorly with your company's business goals. Progent also offers temporary staffing for organizations who want to augment their internal Help Desk team for occasional tasks or to substitute for vacationing or incapacitated workers.

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    Progent's Microsoft certified consultants provide small and medium size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver important applications rapidly and automatically to appropriate workers, lower software costs and stay compliant by understanding patterns of usage, improve Windows protection by increasing your awareness of vulnerability and by installing targeted patches, manage your external workforce through industry standards independent of connection or geography, and reduce operational costs by fully utilizing the administrative functions incorporated into Windows. Progent's SMS consulting professionals can show you how to use SMS effectively for automated software and application installation, security patch administration, and resource monitoring management including program and appliance inventory.

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    Progent's Cisco-certified IT consultants can help you design an economical, 24x7 Internet connection architecture that can achieve 24x7 Internet connectivity through a broad array of fault tolerant Internet network products and services including non-stop BGP, automatic fail-over, and multiple ISPs. Progent offers CCIE engineers to help you utilize the latest techniques for high availability Internet connectivity to build an affordable, completely redundant Internet interface with automatic failover and other capabilities to deliver non-stop Internet availability.

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    Progent offers national urgent help and consulting services for companies who run UNIX, Linux, or Solaris environments or whose information systems include a combination of UNIX/Linux and Microsoft Windows technology. Remote technical support offers optimum leverage for your IT budget by protecting user productivity and limiting the time charged for network analysis and repair. Sophisticated online support tools and skilled technicians and consultants combine to enable Progent to solve the majority of network problems without wasting time and money by traveling to your location. In most of situations your network problems can be remediated over the phone or via a mix of phone help and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISM and CISSP certified security specialists to help with the most challenging system problems.

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    Microsoft Dynamics GP can help you expand and control your company more efficiently by delivering easy access to strategic data and a rapid ROI. Microsoft Dynamics GP offers major productivity benefits such as its ability to expand the reach of your company, manage your financials, computerize financial operations, unify processes throughout your business, refine inventory control, enhance order accuracy, expand revenue and shorten turnaround time, and increase free cash flow. Progent can show you how to configure and manage a robust, secure server and network foundation to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains consultants to make sure you derive all the advantages of your Dynamics GP/Great Plains business management system.

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    System Center Configuration Manager automates software deployment and updating, simplifies security and compliance settings control, keeps track of network assets, guards against company data leakage, provides network health monitoring, allows secure self service, and delivers a single point of control for administering mixed-OS networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration experts can assist businesses of any size with any aspect of planning, installing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.

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    Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for testing mission-critical applications, creating cost-effective migration procedures, assessing and optimizing performance, planning or validating disaster recovery solutions, mitigating compatibility problems, and establishing training systems for new products and technologies. For Progent customers who lack adequate internal resources to assemble proper pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping critical IT projects on schedule.

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    If you are a network consultant with system support experience, joining Progent and helping Progent's customers will expand your skills through interaction with our team of motivated, high-output consultants. Progent's commitment to offering network consulting and computer help to small and midsize companies will offer you the opportunity to consult in depth with decision makers and contribute significantly to the success of dynamic companies. In addition, Our virtual office environment provides state-of-the-art tools for remote service and wireless connectivity to help you to deliver speedy fixes when you take on business-critical problems.

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