Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
Progent locations in North SF Bay Area
Progent's certified professionals knows how to deliver a wide assortment of consulting and support help for computer environments based on any combination of Microsoft, Cisco, Apple Mac, and Linux/UNIX technologies. Support services offered to small and mid-size businesses in the Napa neighborhood by Progent's staff of Microsoft consulting experts include:
- The Contact Center service model used by Progent's Technical Response Center offers small organizations an effective alternative to dependence on independent service individuals by offering broad technical knowledge shared by multiple support groups, optional 24x7 access to urgent help, fast escalation to world-class experts for solving the most difficult problems, support consistency and reliability, quick follow-up enforced by seasoned IT service managers, a choice of convenient techniques for requesting support jobs, and excellent progress visibility enabled by trouble ticket updates and available through a web-based portal.
- Progent's certified Microsoft Office and Microsoft 365 consultants can help companies to integrate Office desktop and Microsoft 365 apps such as Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a cohesive productivity solution that provides quick ROI and promotes better business outcomes. Progent can help you to integrate Office or Microsoft 365 apps with one another and with additional key Microsoft platforms such as SharePoint, Exchange Server and SQL Server deployed on-premises or in the cloud. Progent can also assist you to resolve compatibility issues with different releases of Office desktop and offers customized online Microsoft Office and Microsoft 365 instruction to individuals or teams.
- If you are creating UNIX or Linux applications on a network that includes Microsoft-based servers, workstations and applications, Progent offers IT outsourcing and services that keep your system fully operational while freeing you to focus on your area of high-value expertise. By using advanced server monitoring and providing remote and optional on-site support as needed, Progent provides Linux and UNIX developer support that offers a cost effective way to maintain an IT network that features dependability, comprehensive security and performance.
- Progent can give your company affordable online access to MS Exchange Server 2019 hybrid cloud integration experts, MS Exchange 2016 planning and deployment consulting services, Microsoft-certified Exchange 2013 consulting experts, Exchange 2010 consultants and Exchange 2007 Server support professionals to design a fault-tolerant email solution that provides secure email access throughout your organization. For road warriors with handheld computing devices, Progent offers Apple iOS and Android smart phone integration support and Blackberry management consulting.
- VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and verify a consistent workflow for recovering services quickly after a breakdown. SRM supports centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, updates and patches and can generate audit reports to confirm full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, configure, test and maintain a DR solution based on VMware SRM.
- Progent's certified Windows 7 migration engineers can help you to manage and maintain legacy Windows 7 devices. Progent can also help you to evaluate the likely strategic benefits of moving to Microsoft Windows Windows 10 or Windows 11. If it makes sense for your business strategy to upgrade, Progent's Windows 10 migration consultants and Windows 11 deployment experts can help you to design and implement an efficient deployment of Windows 10 or Windows 11.
- Microsoft SQL Server 2014 incorporates significant enhancements in critical areas including performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory capability that works transparently with all types of applications including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can help you maintain your SQL Server 2014 system or provide Microsoft SQL Server 2016 migration expertise or Microsoft SQL Server 2019 migration assistance to help you move to a more current version of SQL Server.
- Progent's Microsoft-certified consulting team offers System Center 2016 Configuration Manager cloud integration and Microsoft Intune expertise to centralize and streamline the administration of your desktops and Cloud-connected tablets and smartphones. Progent can help you to migrate smoothly to Configuration Manager 2016 from an older device and application management solution or assist you to enhance your existing SCCM 2016 environment to support your changing IT requirements.
- Even if your Information Technology budget is small, Progent provides value-priced support packages that will give your IT network the reliability, protection, and performance your organization needs. Progent's optional Round-the-Clock Network Monitoring and Reporting Services, leveraging the talent of experienced Microsoft and Cisco certified IT consultants, the latest network administration software, and economical service packages, can keep your critical computer network applications and servers up and running.
- Progent's Microsoft-certified Microsoft SCOM 2012 consulting experts have extensive experience designing, implementing, optimizing and repairing System Center Operations Manager environments and offer organizations of any size expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to manage your current SCOM environment and resolve critical issues detected by Microsoft SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services to help you to upgrade cost-effectively from Operations Manager 2016 to Operations Manager 2016. In addition, Progent can help you migrate to more modern versions of SCOM including SCOM 2019 and SCOM 2022.
- GIAC information assurance certification was established in 1999 to certify the skill of IT security experts. GIAC certifications are recognized by businesses and government organizations throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide expertise with any of the network security capabilities covered under GIAC certification such as evaluating network security mechanisms, event handling, traffic analysis, web services security and security information and event management (SIEM) solutions.
- Progent's SQL Server application programmers can help you to build and maintain database applications that utilize the SQL Server database platform. Progent adheres to leading practices to build efficient, easy-to-manage SQL Server database applications and is able to team with a client's management to complete programs in a cost effective and affordable manner. Progent for can help your company to create SQL Server applications by providing a broad array of consulting services including requirements analysis, database modeling, data integrity, T-SQL coding, software installation, storage management, performance and I/O configuration tuning, backup and restoration strategies, clustering and virtualization, consolidation of stored procedures, replication solutions, security and compliance, and fault tolerance.
If your small business is in Napa or anywhere in Napa County or Solano
and you need computer support, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified consultant,
call 707-603-2323 or visit Contact Progent.