Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
(707) 303-4400 Santa Rosa Network Support Services


Progent's IT consulting services for small companies in Napa are focused on clients who require quick and economical help with network dependability, protection, efficiency, administration, or recovery. This short selection of Progent's engineering support options and networking expertise will give you an idea of the ways Progent can help your company to increase the business value of your computer system.



  • Progent can assist small and mid-size companies to design, deploy, validate and manage backup/restore solutions needed to support a remote workforce. For details about Progent's backup/recovery solutions for an at-home workforce, see backup/restore solutions for telecommuters.

  • Progent can help you setup Microsoft Windows Services for UNIX (SFU) or Subsystem for UNIX-based Applications (SUA) to achieve co-existence between Windows and Linux/UNIX networks. SFU achieves interoperability between Microsoft Windows Server and various versions of UNIX/Linux including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Enterprise Linux. SFU allows you to share Windows server folders via NFS and improved authentication in native Windows Server Active Directory environments. SFU's Interix subsystem includes a full set of UNIX tools and shells, support for a single rooted file system, and an application development toolkit for porting software.

  • Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks PA-Series firewalls to create a modern cybersecurity environment that spans your data center and cloud-based assets and protects any user at any location with any device. To find out more, see Progent's Palo Alto Networks PA-Series firewall integration consulting.

  • System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and dependable uptime for critical applications by offering centralized, cross-platform monitoring of physical and virtual resources deployed throughout on-premises datacenters and private and public clouds. Progent's SCOM consulting group can provide world-class online and onsite support to assist organizations of all sizes to plan, implement, tune, update and repair SCOM 2016 deployments. Progent's Operations Manager 2016 consulting experts can assist you to migrate to Operations Manager 2016 from earlier versions of Operations Manager or from different monitoring platforms, or combine multiple monitoring systems into a unified infrastructure management ecosystem. Progent can also help you expand your Operations Manager 2016 scope to include resources based in public clouds by delivering Microsoft Azure integration consulting and Amazon AWS hybrid cloud expertise.

  • Progent produces full and detailed documentation of all support work to make sure clients do not feel ďcaptiveĒ to their IT service organization. Progent sends e-mail documentation of support activity shortly after completion of each service task, and also provides a hard copy along with monthly invoices. Comprehensive IT support reporting makes it easier for clients to transfer to a new support provider or assume more service duties in house. Good service reporting also give IT managers the visibility needed to determine the value of maintenance services and develop more realistic IT expense projections.

  • Even though the Small Business Server family is discontinued, this powerful package is still popular. Progent offers a range of Microsoft Small Business Server support services for all releases of the platform. Also, Progent's Windows Server 2012 R2 Essentials consultants can assist your business to evaluate the possible advantages of transitioning from an on-premises environment based on SBS version 2011 or earlier to a more cloud-centric network by carrying out a migration to Windows Server 2012 R2 Essentials and to Microsoft's cloud-based applications. Whether your resources reside on a local datacenter, in the Microsoft Cloud, or across a combination of of both, Progent can provide comprehensive consulting, technical support, and software design and programming services for Microsoft's core business products including Windows Server, Exchange, SharePoint, and SQL Server. .

  • Features of Progent's Information Technology support packages include system assessment to ensure that your environment meets professional levels of security and remote connectivity, 24 x 7 server monitoring based on Operations Manager to anticipate problems before they disrupt your business, optional Helpdesk Services from Progent's consulting staff, security auditing to help safequard your network from hackers, installation of Service Packs and security patches for servers and software, savings on Progentís remote and on-site support services, and contact with Progentís group of Microsoft and Cisco-certified network consultants and service specialists.

  • Global Information Assurance Certification (GIAC) was established in 1999 to validate the skill of computer security experts. GIAC certifications are acknowledged by businesses and institutions around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide support for all of the network security capabilities addressed within GIAC certification including auditing network security mechanisms, security incident management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

  • Progent's Experts Team offers in-depth support in specific software areas, enabling you to craft fast, affordable and cohesive network solutions that address the unique needs of your operation. Progent's custom software development consultants can assist your company to customize Microsoft's important business packages by providing a range of services such as Microsoft Dynamics AX (Axapta) Enterprise Resource Planning Software consulting, Microsoft Dynamics GP/Great Plains Business Accounting Software training and integration, Microsoft Dynamics NAV Software integration, Microsoft Dynamics SL (Solomon) Accounting Software help, and Microsoft Dynamics RMS deployment.



    More Facts

If your small business is in Napa or anywhere in Napa County or Solano County and you are in need of computer assistance, information technology outsourcing, or advanced expertise from a certified Progent consultant, call 707-603-2323 or visit Contact Progent.



An index of content::

  • 24 Hour Expert Microsoft Certified Specialists Office Communications Server 2007 Presence Awareness Online Troubleshooting
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    Progentís wireless consultants can help small businesses plan, select, test, deploy and support protected building-to-building wireless bridges that integrate transparently into your existing network while providing a degree of security that equals or exceeds wireline connections. Progent offers experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can show you how to select and deploy the wireless link technology that align best your business requirements.

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    VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and test a consistent process for restoring services quickly following an outage. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also allows non-disruptive testing for site recovery, upgrades and fixes and can produce reports to confirm full service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist your organization to plan, deploy, test and manage a disaster recovery solution powered by VMware Site Recovery Manager.

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    Progent's expert consultants can help you define and implement an efficient in-place Exchange Server 2007 migration plan that minimizes network disruption, reduces ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site upgrades, Progent has the background to complete your move quickly and affordably. Progent's Microsoft Exchange 2007 support, troubleshooting, and design services include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2007 that are in keeping with your business needs.

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    Progent's Microsoft-authorized experts can help you rationalize the business justification for deploying SharePoint 2007, advise you on the most sensible edition of SharePoint for your application, offer setup and deployment services, assist you to install Microsoft SQL Server as a supporting database, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to work with Microsoft SharePoint Server 2007, develop a comprehensive security plan that encompasses portal solutions, and provide maintenance and Help Desk services.

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    If you have a company network with 10 to 50 network clients, Progent's IT outsourcing services free your business from over-reliance on an individual freelance service provider while giving you affordable and dependable access to high-quality technical support. By providing network consulting service when you require it, providing specialized expertise for critical applications, offering value-added support such as automated server monitoring, and billing only for services you use, Progent offers you an affordable solution for maximizing the productivity and profitability of your small office network. Progent is the smart way for small organizations to build and maintain a reliable and secure information system and to have fast access to the skilled support typically available only to businesses who are able to afford a large internal IT group.

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    Progent's webinars offer small companies the affordability, ease, and flexibility of online seminars and the proven training techniques of seasoned teachers who employ sophisticated collaboration software to simulate live, participatory learning environments. Progent offers remote training for popular desktop software including components of Microsoft Office such as Office Excel, Word, Publisher, and Visio: Microsoft Dynamics accounting and management reporting solutions including MS Dynamics GP; plus other top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that incorporates over a quarter century of background assisting manufacturing and distribution organizations to simplify complicated supply chains and streamline key processes to get products to market quickly and meet customer schedules consistently. Progent can provide the expertise of an ERP consultant with over two decades of background with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises services that spans from as-needed advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, application development, CPQ, web site integration, debugging, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.

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    Progent's Microsoft-certified consultants can assist you to streamline desktop software update management by delivering expertise with management tools such as Microsoft System Center Configuration Manager, Systems Management Server, and Windows Server Update Services.

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    Progent's virtual classroom webinars provide small companies the cost savings, ease, and flexibility of virtual learning and the proven pedagogic methods of experienced teachers who use sophisticated technology to reproduce real-time, participatory classrooms. Progent offers online training for key desktop software including components of Microsoft Office suite such as Office Excel, Word, Access, and Visio: Dynamics business accounting and reporting products such as MS Dynamics GP (Great Plains); as well as other popular desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.

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    Progent's Cisco Meraki Wi-Fi access point consultants provide remote and on-premises support services to assist organizations of all sizes to design, install, manage, expand or debug Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to configure and manage Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products including switches, routers and firewalls to build a seamless ecosystem that provides identical access, performance, security compliance, ease of management and availability for wired and wireless clients irrespective of their mobility or device.

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    Progentís Microsoft certified experts provide small and medium size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver critical applications quickly and reliably to specified workers, reduce software costs and stay compliant by understanding patterns of usage, improve Windows protection by increasing your knowledge of vulnerability and by delivering targeted updates, manage your external workforce through accepted standards independent of connection or location, and reduce operational expenses by fully exploiting the administrative functions incorporated into Windows. Progentís SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch control, and resource tracking management including program and appliance inventory.

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    Progent can assist small and medium-size businesses to deploy centralized endpoint management and monitoring tools for administering endpoints used by at-home workers.

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    Progent's Microsoft certified consultants offers offsite and onsite consulting services to help you to manage, support, and repair computers based on Microsoft Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, data and identity protection, backup and restore, remote access, mobile device integration, wireless network design, and remote system monitoring and alerts.

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    Progent has been providing SharePoint consulting services since the first SharePoint product was published over a decade ago, and Progent has the scope of IT know-how to assist organizations of all sizes to design and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that add substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can help your company to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; decide whether an in-house, Cloud-based or hybrid configuration is best suited for your organization; and pick the right version of SharePoint 2013 for your applications. Progent offers comprehensive project management outsourcing or can assist in specific jobs associated with your SharePoint 2013 migration.

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    Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and maximum availability for key workloads by offering centralized, cross-platform monitoring of physical and virtual infrastructure installed across on-premises datacenters and private and public clouds. Progent's SCOM consulting group can provide advanced online and onsite expertise to help organizations of any size to plan, implement, tune, enhance and repair SCOM 2016 solutions. Progent can help your company to migrate to Operations Manager 2016 from earlier versions of Operations Manager or from other monitoring platforms, or integrate multiple monitoring systems into a unified infrastructure management ecosystem. Progent can also show you how to extend your SCOM 2016 scope to include resources hosted on public clouds including Microsoft Azure and Amazon AWS.

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    Progent's disaster recovery support and business continuity engineers can show you how to design a disaster recovery strategy to prepare for an IT network disaster. Progent can show you how to create a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to create an affordable, non-stop system architecture that takes into account reliability issues involving a wide range of network technologies and procedures.

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    Progent's Cisco-certified Wi-Fi networking consultants can provide remote and on-premises consulting and support services to assist you to design, configure, administer, optimize, and repair wireless networks that incorporate Cisco's Meraki APs. Progent can also help your organization to plan and deploy hybrid networks that combine local and cloud-based services and that provide seamless connectivity, advanced protection, streamlined management, and consistent operation for all your wired and wireless devices.

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    Progent's expert solution designers and programmers can assist your business to build enhancements to Microsoft Dynamics GP/Great Plains that support the unique requirement of your business without losing the advantages of seamless Windows integration. Progent can also provide expertise with a range of software development tools that can be used to create user-interface and data integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

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    Progent can provide a wide array of low-cost online and onsite support services to help you to install, administer, and debug desktops and mobile devices based on Windows, Apple macOS/OS X, iOS, Android, or Linux.

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    ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, device management, and web filtering through leading-edge technologies packaged within one agent accessible from a single console. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP environment that addresses your organization's specific requirements and that allows you demonstrate compliance with legal and industry data security regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate attention. Progent's consultants can also help you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware.

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    Progent can assist small and medium-size organization to plan, configure, validate and manage backup technology to support at-home workers.

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    The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can assist you to maintain your legacy PIX or ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, deploy, optimize, manage and debug firewall solutions built around Cisco ASA firewalls with Firepower Services.

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    Progent's Cisco CCIE wireless infrastructure consultants offer online or on-premises integration and troubleshooting support to assist your organization to design, implement, update, optimize, manage and troubleshoot Aironet wireless AP deployments of any size or topology. Progent's Cisco wireless controller consultants can also help you to combine your wireless ecosystem with your wired network and cloud-hosted resources to create an enterprise connectivity foundation that is easy to administer and scale. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, location and setup of Aironet Wi-Fi access points to accommodate your specific workplace design, building structure, and expected network traffic.

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  • Check Point 1000 Firewalls Cybersecurity Firm
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    Progent's Check Point experts can show you how to choose and configure Check Point Firewall and VPN software and hardware based on Check Point Software's technology to offer an affordable and efficient security defense for your corporate network. Progent can also help you integrate other Check Point products such as Check Point ZoneAlarm and Check Point Series 80 appliances with security products from other vendors and provide a central stop for on-going technical support, maintenance, education, and consulting expertise.

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    System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified restore functions for Microsoft-based environment. SCDPM 2016 delivers application-aware protection for critical platforms such as Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, supports VMs hosted by Windows Hyper-V as well as VMware, and can use Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to design, deploy, manage, and troubleshoot a multi-site backup/restore system powered by SCDPM 2016. Progent can help you to upgrade from a previous version of Data Protection Manager or from an outdated system, and Progent can tune your SCDPM 2016 environment for on local, colocated, cloud or hybrid deployments. Progent offers remote or onsite consulting expertise and can provide as-needed expertise to help you through challenging issues or provide comprehensive project management or co-management services to make sure you complete your SCDPM 2016 initiative on time and on budget.

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    If your office computer system mixes UNIX, Linux or Solaris technology with MS Windows, Progent can assist you to incorporate your computers into a cohesive network that allows all your OS platforms to coexist for easy administration, seamless information exchange, high dependability, superior throughput, and tight security. Progent's UNIX/Linux/Solaris and Microsoft Windows integration support services feature IT architecture configuration and service, support for Windows services for UNIX, remote server monitoring and administration, online technical help and troubleshooting, on-site technical support, and Help Desk Call Center support.

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    Progent can assist your business to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from a legacy change management solution or assist you to modify your existing SCCM 2012 environment to support your evolving IT requirements. In addition, Progent can assist you to create a software foundation that fully supports SCCM by delivering expertise with associated Microsoft technologies such as Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services.

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    Progent provides national urgent technical support and consulting services for companies who operate networks powered by versions of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows products. Remote IT help offers optimum leverage for your information technology dollar by extending client productivity and shortening the time billed for network analysis and repair. Advanced remote support technology and experienced technicians and consultants combine to enable Progent to handle most IT problems without wasting time and expense by traveling to your location. In most of situations your IT problems can be remediated over the phone or through a mix of telephone help and online access. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP premier security specialists to help you with the most difficult network problems.

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    Progentís Co-managed Help Desk service makes it possible for your business to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progentís Co-managed Help Desk service is a collaborative support solution built around the top shared professional services automation platform for handling service requests, ticketing, ownership, progress tracking, and reporting.

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    Progent's remote connectivity and wireless synchronization experts can help you to plan and configure secure access solutions for remote desktop PCs, notebooks, and wireless handhelds so they integrate seamlessly with your IT network, enabling your business to improve the efficiency of your remote workforce.

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    Progent's engineers can deliver a variety of IT outsourcing and co-sourcing services to assist companies of any size to install, administer, and troubleshoot environments that include workstations, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For larger organizations, Progent's senior project managers can help design and configure test environments to evaluate Windows 8.1 and develop and implement Windows 8.1 deployment projects based on leading practices.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their reach, lower their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.

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    Progentís computer outsourcing support offerings for small companies include planning Windows XP, .NET Server, and BackOffice systems, managing upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and on-premises repair, fixing chronic IT issues, and producing a comprehensive security plan. Progent can show you how to enhance network reliability and throughput with fault-tolerant technologies, resilient network architecture, and proactive network monitoring. Progent also provides project management help for major upgrades and can help with requirements definition, product inventory, bill of materials production, sourcing selection, procurement coordination, and complete documentation. Progentís IT outsourcing help also includes training for office productivity programs such as Microsoft Office XP.

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    MS Communications Server provides Instant Messaging and Real Presence in a scalable, enterprise-grade solution offering advanced protection, seamless integration with additional Microsoft products, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers cost savings and improved business efficiencies, enhanced worker productivity, and stronger IP protection. MS Communications Server has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications consultants can provide online and onsite support and mediation services for your Office Communications Server 2007 deployment and can help you to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also assist you to design and carry out an efficient migration that will add business value to your information network

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    GIAC was founded in 1999 to validate the knowledge of computer security experts. GIAC accreditations are acknowledged by companies and institutions around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists can provide expertise with all of the security disciplines covered under GIAC accreditation including evaluating network security mechanisms, incident management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

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    Progent's productive atmosphere will allow you to become a better professional by improving your information technology knowledge and increasing the loyalty of your customers. Progent delivers this commitment by recruiting the top consulting experts for you to operate with, providing an advanced system architecture, using proprietary application tools to enable the maximum level of support, and by streamlining proven business structures for attracting and retaining clients.

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  • SQL Server 2012 Security Network Consultant
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    Progent can provide the support of certified engineers and seasoned database application developers, DBAs, project management experts, Cisco-certified network architects, disaster recovery/business continuity specialists, and certified security professionals to help you to evaluate the potential benefits of Microsoft SQL Server 2012 for your business, install test environments at your site or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS solutions, and define an efficient and safe network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.


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