San Francisco North Bay
Napa, Calistoga, Yountville:
Network Consultant Professionals
Technical Support and Expertise
Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |
Progent's computer consulting for small and mid-size organizations in the Napa area are concentrated on customers who need quick and economical help for network reliability, security, productivity, manageability, or recovery. This short list of Progent's consulting support services and technical experience will provide a sense of the ways Progent's team can assist your company to enhance the business value of your computer network.
- The CISA accreditation is a recognized achievement that signifies expertise in network security auditing. Certified by ANSI, the CISA accreditation has candidates pass a comprehensive test given by the ISACA international professional group. Progent offers the services of a CISA-Premier Cybersecurity audit professional able to help companies in the areas of IS audit process, IT governance, systems and infrastructure lifecycle, IT service delivery, safeguarding of data resources, and business continuity preparedness.
- Microsoft Exchange Server 2013 includes significant improvements to the functionality of its predecessor Exchange 2010 and delivers powerful new features plus a redesigned architecture. These enhancements affect vital IT areas including manageability, availability, security and compliance, operational costs, teamwork, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can provide online or onsite expertise to assist your organization to administer, tune and debug your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise, Exchange 2019 upgrade assistance, and Office 365 Exchange Online consulting to help you move to a more current release of Exchange Server in a local, cloud-hosted, or hybrid deployment model.
- Progent's Microsoft-certified consultants can provide online or in-person support to help companies of all sizes to plan, implement, manage, and repair a backup solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's System Center 2012 Data Protection Manager consultants can help you to migrate from older versions of SCDPM or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide occasional support for fixing especially challenging issues, or full project management support. Also, Progent's System Center Data Protection Manager 2016 migration consultants can help you to plan and carry out a smooth upgrade from DPM 2012 to SCDPM 2016 so you can take advantage of integration with Windows Server 2016.
- Progent can assist small and mid-size organizations to implement VoIP technology to give their teleworkers the advantage of virtual access to the corporate phone network. For details about ways Progent's experts can assist your at-home workers to deploy and debug VoIP technology, refer to VoIP consulting expertise for telecommuters.
- Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR) for protecting against ransomware and other malware. Find out more about Progent's SentinelOne product sales and consulting support.
- Progent's Windows 11 consulting experts offer a variety of services to support Windows 11 such as Microsoft 365 solutions, mobile management, teleworker connectivity, data and identity security, centralized deployment, and Help Desk Call Center support services. Progent can also help you to create and carry out an efficient upgrade from Microsoft Windows 10 to Windows 11. For details, refer to Windows 11 planning and integration expertise.
- Progent's Technical Response Center is committed to delivering the highest quality of online network support offered anywhere for urgent and standard problems. For urgent problems that affect many workers, crucial people, or a mission-critical program, the TRC is set up to respond in one hour or less. For standard issues, the TRC is committed to address your issue within two hours. In all cases, your trouble ticket will be generated promptly and accurately, you will receive a confirmation from the ticketing system, and the TRC will check with you on every corrected problem to make sure you are satisfied with the results and ready to close out the trouble ticket. Find out more concerning Progent's Technical Response Center Customer Commitment.
- Progent can supply organizations with an IT management expert who can serve as a part-time CIO. This experienced technology executive can provide strategic direction to help your company to deploy sensible technology to improve business operations so they match more closely with your corporate objectives. Your company can create and install a well conceived information technology plan without incurring the cost of a full-time Chief Information Officer. Key tasks Progent's temporary Chief Information Officer can perform include strategic planning, rationalizing technology budgets, building and tracking models for TCO and ROI, optimizing business processes, reviewing contracts with vendors, defining security and compliance standards, monitoring service level agreements, streamlining network administration, patch tracking, IT asset documentation control, and business continuity preparedness.
- Progent's Juniper Networks-certified NetScreen engineers can assist you to configure and optimize NetScreen 5000 series routers, migrate from older NetScreen devices to the latest Juniper products, and troubleshoot infrastructure issues in all-Juniper or mixed-vendor environments.
- Progent is experienced in the architecture, setup, and integration of cohesive computer networks by combining advanced technologies from a range of top hardware and software suppliers. Support services offered by Progent include Microsoft technology consulting support, Cisco network products engineering services, consulting for Apple Mac and Apple iOS technology, Linux support, BlackBerry and other smartphone management, VMware vSphere and NSX planning and deployment, Oracle RDBMS database administration and application development services, Citrix desktop virtualization consulting, and Juniper/NetScreen firewall configuration.
- In addition to supporting a wide range of security technologies from Microsoft and Cisco, Progent offers enterprises expert consulting for products from other major Firewall and VPN manufacturers including Checkpoint Software, WatchGuard, Juniper/Netscreen, Palo Alto Networks, and Fortinet. Progent can show you how to design a detailed security plan and choose the right products from multiple suppliers to support your security objectives while staying within your budget limits.
- Newer strains of crypto-ransomware not only encrypt critical online files but also infiltrate any accessible system backup mechanisms. Progent's seasoned ransomware recovery experts can assist you to rebuild an IT network breached by a ransomware attack such as Ryuk, WannaCry, NotPetya, Spora, MegaCortex, or Locky. For more information, visit ransomware removal and operations rebuild expertise.
- Progent's certified Windows 7 migration consultants can assist you to administer and troubleshoot legacy Microsoft Windows 7 devices. Progent's consultants can also show you how to assess the potential business value of moving to Microsoft Windows Windows 10 or Windows 11. If it fits your business strategy to migrate, Progent's Windows 10 upgrade engineers and Windows 11 integration consultants can help your IT organization to design and implement a smooth deployment of Windows 10 or Windows 11.
More Facts
If your small business is in Napa or anywhere in Napa County or Solano County and you are in need of computer assistance, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified professional, call 707-603-2323 or visit Contact Progent.
An index of content::
IT Consultant Microsoft ISA Server 2006
Top Quality Onsite Technical Support Internet Security and Acceleration Server 2006
Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet applications while enabling increased productivity by making these resources accessible to authorized remote or mobile users. Internet Security and Acceleration Server helps guard corporate applications, services, and information across all network components with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-expert ISA Server 2006 consultants can help you plan, deploy, configure, and maintain ISA Server on your network so that your company achieves a highly functional and affordable balance of protection, productivity, and performance.
Shared Service Desk Integration
Supplemental Helpdesk Technology Consulting
Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all facets of remote Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Help Desk services are provided at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle challenging issues.
Shared Network Support Help Desk Costs Specialist
Extended Helpdesk Costs Specialist
Progent's Help Desk Call Center outsourcing and co-sourcing services help businesses to reduce costs and increase productivity.
802.11ac Wi-Fi Network Online Technical Support
Wireless Network Consult
Progent can show you how to plan, configure, manage, and troubleshoot a viable Wireless LAN architecture, select sensible products, and integrate access points, wireless bridges, antennas, wireless controllers, and other wireless accessories. Progent can also help you put together a thorough 802.11ac wireless system security strategy that is well aligned with the security plan for your overall business network.
Consulting Services ISA Server 2006
ISA Server 2006 Help and Support
Application Publishing with Internet Security and Acceleration Server 2006 provides more protection of intranet resources while enabling enhanced productivity by making these applications available to authorized remote or mobile users. Internet Security and Acceleration Server helps guard corporate applications, services, and information throughout all network components with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-expert ISA Server 2006 consultants can help you design, deploy, configure, and maintain Internet Security and Acceleration Server 2006 on your network so that your business benefits from a smart and affordable combination of protection, productivity, and speed.
Android ActiveSync Onsite Technical Support
Android and Cisco ASA firewall integration Support and Integration
Progent's veteran team of network consultants and subject matter specialists have years of experience providing remote and on-premises assistance for organizations of all sizes who want to incorporate Android phones and tablets into their information networks so that mobile clients can communicate and collaborate while on the go. Progent offers the breadth of know-how to resolve technical problems that span multiple manufacturers and that entail a mix of older and current information technology. Progent provides cost-effective online technical support to help you with any facet of designing, implementing, managing and maintaining your BYOD solution. Progent can provide as-needed support to assist you to resolve especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to help you complete strategic IT projects on schedule and on budget. Progent can help with local, cloud-centric, or hybrid network environments and offers support for all major operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or one-on-one classes to help you manage and operate Android phones to maximize their business value.
Comprehensive Event Management Remote Support Services
Microsoft Certified Partner Operations Manager Technology Consulting
Mid-sized businesses can get all the advantages of Operations Manager 2007 and have quick availability of Progent's Microsoft and Cisco Certified IT support experts. With Progent's economically priced IT support packages, mid-size organizations can select a basic co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, automated warnings, comprehensive reporting, Help Desk Call Center, and remote troubleshooting. For companies with line-of-business environments who need zero-downtime networking, Progent offers a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer mid-size company networks world-class reliability, protection and performance.
Top Amazon hybrid cloud solutions Contract Programming Firm
Amazon S3 backup Design Firms
Progent offers affordable remote support to assist businesses of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
Microsoft and Cisco Small Business Network Online Technical Support
Small Business Network IT Consulting
If you have a company network with 10 to 50 network users, Progent's computer outsourcing services free your business from over-reliance on single independent service provider while giving you cost-effective and dependable access to enterprise-class network support. By providing network support help when you require it, providing advanced knowledge for key technologies, delivering value-added services such as 24x7 server monitoring, and billing only for services you use, Progent offers you an economical solution for maximizing the productivity of your small office information system. Progent is the smart way for small businesses to create and support a robust and safe information system and to have quick access to the skilled consulting typically restricted to enterprises who are able to afford a large in-house IT organization.
Exchange 2000 Server Remote Troubleshooting
Exchange Server 2000 Upgrade Remote Consulting
Progent is one of the most qualified information technology support companies for creating e-mail systems based on Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get the full benefits of Exchange 2000 for typical situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.
Windows 2008 Failover Cluster Setup and Support
Consulting Services Windows 2008 Failover Cluster Server
Progent's Disaster Recovery/Business Continuity specialists offer in-depth experience helping small and mid-size businesses to minimize system downtime by providing affordable online consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability IT architecture, backup/restore systems, and transparent maintenance. Progent's business continuity experts can help you to plan and validate an efficient business continuity plan that aligns with your business needs and budget. Progent's disaster recovery engineers can help you to design, deploy, and manage fault-tolerant technologies such as non-stop Internet connectivity, virtualization, clustering, load balancing, transparent off-site backup, and multi-location hot backup centers.
Cisco Firepower 4000 Series Firewalls Support and Help
Remote IT Consulting Cisco Firepower 4000 Series Firewalls
Cisco's Firepower NGFWs Firewalls provide a major performance improvement over Cisco's popular ASA 5500-X firewalls and offer unified management and automation of advanced security features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to plan and carry out an efficient upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's security services to create and centrally manage network environments that include local offices, data centers, and cloud resources.
Managed IT Services Consulting Network Consultant
ProSight Remote Network Management Consultants
Progent's ProSight portfolio of managed services are designed to offer businesses who maintain minimal in-house IT support staffs with affordable access to enterprise-class management platforms and consulting expertise. Benefits of the ProSight line of managed services include predictable network maintenance costs, automation of common management processes, continual adoption of the latest information technology, smooth transition from legacy systems to up-to-date solutions, close alignment of information technology with business objectives, guidance from seasoned IT consultants, and allowing management to concentrate on business rather than fast-evolving information technology.
SharePoint 2019 Hybrid IT Services
SharePoint 2019 PowerShell Consultant
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and on-premises consulting, application development, and debugging services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers design and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based infrastructure into a seamless information management solution.
ISA Server Professional
MCSE Expert Certified Professionals ISA Server
Progent's Microsoft certified professionals provide small and midsize companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can protect your IT system from attack by outside and internal threats. Forefront Threat Management Gateway and ISA Server provide thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many attacks that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your IT protection through expert design and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified consultants can assist you to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
QTS Data Center Engineer
QTS Sacramento Internet Data Center Specialist
The QTS Colocation Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is currently utilizing the QTS Sacramento data center as a colocation site or if your company is planning on moving your primary or disaster recovery system to the Herakles data center, Progent offers a range of cost-effective services such as data center migration, equipment installation and updates, infrastructure improvements, project management services, virtualization expertise, remote monitoring, automated system administration, software development, disaster recovery/business continuity planning, data security evaluation, and the support of Progent's Test Lab.
Oracle Recovery Manager Services
Oracle database administration Network Security Testing
Progent offers fast and affordable online access to an authorized Oracle DBA consultant or an Oracle software programmer. Progent can provide comprehensive database administration services for all versions of Oracle's RDBMS platform and can also help design, build, enhance, or fix Oracle database applications written with SQL and PL/SQL. Progent also can provide support for Data Guard replication tools and Oracle Recovery Manager.
Symantec Security Technical Support
Symantec VelociRaptor Security Consultancy
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and VPN products including the Symantec Raptor and VelociRaptor line or help you upgrade to current firewall/VPN solutions. Progent can also enable you to create and implement a complete security plan that can include firewall and VPN devices and software, managed security and virus protection services, server and application monitoring products, and documented policies and enforcement procedures. Progent has the skill to be your single source for on-going network support, administration, education, and security expertise.
Integration Companies Project and SharePoint
Designer Project and SharePoint
Progent's Microsoft-certified consultants can provide in-depth support in implementing, managing and troubleshooting all versions of Project, Project Server, and Project Online and can provide a broad variety of affordable online support services following industry best practices to assist organizations of all sizes to get all the advantages of this leading platform. Consulting support offered by Progent include solution design, software configuration and migration, setting up safe collaboration among local and remote or mobile users, network optimization, and specialized webinar training classes.
Specialist Local Government Cisco
School District Professionals
Progent has a long background delivering a full-spectrum of online IT support and urgent repair services to local governments and school districts throughout the U.S. Progent is one of the industry's pioneers in delivering advanced remote IT consulting and has delivered IT solutions to organizations in all 50 states. Remote support saves travel expenses and solves issues more quickly than on-premises support.
ProSight DPS ECHO Backup and Recovery Services Professionals
Top ProSight ECHO Managed Cloud Backup Services Consultants
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of critical files, apps and VMs that have become lost or damaged due to component failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical information.
Microsoft Server Virtualization Configuration
Online Support Microsoft Virtual Machines
Microsoft Virtual Server, run on the Microsoft Windows Server operating system and based on software first produced by Connectix, provides the power needed to carry out hardware reduction, application migration, and server isolation projects through virtualization techniques in an enterprise-class computing network with advanced scalability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at companies wishing to enhance ROI in software development and testing, migration from outdated line-of-business applications, and hardware consolidation. Progent's professional Virtual Server consultants can assist your business to evaluate and deploy Microsoft Virtual Server.
Consulting Services Private Cloud Integration
Consulting Services Private Cloud Hosting for Virtual Data Centers
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small organization's servers in an environment that delivers the highest level of dependability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting options are built upon proven virtualization technologies that allow small businesses with mixed- platform IT systems to economize dramatically on the costs of capital equipment, system support, and network management while benefiting from world-class fault tolerance and an unmatched level of vendor independence.
Ekahau On-premises Wi-Fi Site Survey Network Consultant
24-7 Ekahau Insights Wi-Fi Network Troubleshooting Remote Support Services
Progent's Ekahau-certified Wi-Fi experts can assist you to plan, deploy, enhance, manage and troubleshoot a Wi-Fi network adapted to your facilities. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF signal analysis.
Microsoft 365 Excel Power Query Contract Programming Firm
Excel VBA Integration
Progent's certified Excel and Office 365 Excel consultants offer a broad range of online support services to assist your organization to design, program, pilot test, deploy, administer, and debug applications based on any release of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can assist you to move your existing Excel solutions to the newest versions of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility issues between different releases of Excel. Progent can provide as-needed help to organizations looking for a quick solution to a stubborn issue related to Office Excel and Progent can also provide full project management services for migrating or developing line-of-business applications built on Excel. Progent's cost-effective online training for Office Excel can be customized to address the special requirements of individual users or teams.
Email Guard DLP Professionals
Email Virus Signature Professionals
Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide web-based management and comprehensive security for your inbound and outbound email. The hybrid structure of Email Guard combines cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.
Microsoft Access Outsourced Programming
Microsoft Access Coding
Progent can provide remote and on premises expertise to assist you with any phase of business intelligence reporting ranging from troubleshooting or modernizing reports to designing and deploying a comprehensive BI environment. Progent's management reporting consultants can help your company to maintain your existing reporting system, help you to upgrade reports and databases from a legacy reporting product to a current one, and deliver custom remote mentoring tailored to your individual requirements. Progent's management reporting consultants offer experience in all popular BI reporting tools including Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Builder.
CISSP Certified Cybersecurity Specialist
Engineer CISSP Certified Network Security Architect
Progent's CISSP-certified cybersecurity consultants can help organizations of any size with any aspect of information system security. Progent can help create efficient cybersecurity systems that guard a small business against advanced malware attacks or Progent can plan, configure, and manage an end-to-end security environment for hybrid enterprise networks that support local, remote, and mobile users sharing IT resources spread over a mix of physical sites and public and private clouds.
Virtual Helpdesk Consultant Services
Extended Call Center Online Technical Support
Progent's Standard Help Desk Services offer a complete service desk solution that manages all facets of remote desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Support services are provided at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve the most problems.
Professional CRISC Certified Risk and Information Systems Control Analyst
Consulting Services CRISC Certified Information Risk and Information Systems Control Officer
Progent offers the guidance of a CRISC-certified risk management consultant to help you to plan and implement an enterprise risk management strategy following leading practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget.
SharePoint 2019 Modern Search Integration
Support and Integration SharePoint 2019 Server Farm Design
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer affordable remote and on-premises consulting, software development, and debugging services for businesses of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers plan and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based resources into a seamless intranet solution.
Aironet 802.11ac AP Specialists
Aironet 1800 Access Point Network Engineer
Progent's Cisco CCIE Wi-Fi network consultants can provide remote or on-premises integration and debugging services to assist you to plan, configure, upgrade, tune, manage and troubleshoot Aironet Wi-Fi access point environments of any scale or topology. Progent's Cisco wireless controller experts can also help you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity foundation that is easy to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and configuration of Aironet wireless APs to accommodate your unique office layout, construction, and anticipated workloads.
Lync Server 2013 and SQL Server Services
Lync Server 2013 Professional
Lync 2013, renamed Skype for Business, allows organizations of all sizes to create a manageable and protected communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging (IM), presence, audio/video and web conferencing with application sharing, as well as IP-based and PSTN calling across a broad range of stationary PCs and handheld clients. Progent's certified Lync 2013 consultants and system integrators can help your company to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-based (with Lync Online) or mixed topology suitable for your present and future plans, deploy Lync 2013 so as to speed up your ROI, and deliver custom webinar and on-premises training to your IT staff and users. Progent offers in-depth expertise in critical components of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with popular Microsoft Office and Microsoft 365 apps such as Outlook and PowerPoint.
Technical Support Exchange 2003 Server Upgrade
Microsoft Exchange Upgrade Technical Consultant
Progent's expert consultants can help you design and deploy an efficient in-place Exchange Server 2003 upgrade plan that avoids network disruption, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the knowledge and experience to finish your move quickly and economically. Progent's Exchange 2003 support, troubleshooting, and design services include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are in keeping with your business needs.
SharePoint Server 2003 Specialist
Microsoft Office SharePoint Server 2003 IT Consultant
Progent's Microsoft-certified consultants can provide businesses of any size consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web-based technology for intelligently coordinating people, groups and data. Microsoft SharePoint Server provides a common spot for your workers or customers to connect to, manage, distribute and manipulate relevant data, files, and applications and to communicate with one another. Microsoft SharePoint allows quicker and better decisions, more effective access across groups and more economical business practices. Windows SharePoint Services connect employees, customers, teams and projects with the information they've developed in a way that makes data convenient to find, retrieve and re-use. Progent's SharePoint experts can help your organization to maintain your current SharePoint solution or migrate to the latest version of SharePoint.
ransomware vulnerability evaluation Technology Professional
ransomware vulnerability review Consult
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent backup/recovery expert. The interview is intended to help assess your company's preparedness to block ransomware or recover quickly from a ransomware incident. Progent will consult with you personally to gather information about your existing security profile and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient security and backup/recovery system that minimizes your exposure to ransomware and meets your business requirements.
Unified CM and Microsoft Office Integration
Consulting Unified CM SIP trunk
Cisco Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, operates as the core of Cisco's collaboration portfolio. Unified Communications Manager and Cisco Unified Communications Manager Express provide an advanced IP-PBX by integrating closely with apps that include Unified CM IM and Presence Service, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's CCIE-certified network consultants can deliver efficient and affordable remote and onsite support to assist organizations of all sizes to build and maintain Unified CM deployments by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that deliver optimum productivity. Progent can help with any facet of CUCM configuration and debugging in areas that include integrating VoIP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN calling, deploying ISR routers with CUBE VoIP networking support, designing UCS server clustering systems for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
24x7 Configuration Chief Information Officer
Part-Time CIO Network Consultants
Progent offers the temporary services of a seasoned CIO to provide strategic direction to help you select and maintain IT technology to match your current needs and that can serve as a solid foundation for your future growth. Progent's part-time or temporary Chief Information Officer services offer financial advantages to organizations who want to maximize the impact of their network investment but who are unable or hesitant to take on one more executive-level manager to their full-time staff. Because Progent is vendor-agnostic, with a sizable staff of engineers certified to support all major operating systems and networking technologies plus a broad range and business software, Progent is in a unique situation to provide unbiased recommendations along with advanced technical support for building and maintaining IT systems that fit the special requirements of your business.
School District Exchange Consulting Services
24 Hour Local Government Cisco Consultants
Progent has a long background providing a broad range of remote network support and urgent repair services to local governments and schools throughout the United States. Progent is one of the pioneers in providing expert remote IT support and has delivered IT support to clients in all 50 states. Online support saves travel expenses and solves problems faster than onsite support.
After Hours Cybersecurity Pen Testing Security Tech Services
Cybersecurity Penetration Testing Cybersecurity Contractor
Stealth intrusion testing is an important part of any overall IT system security strategy. Progent's security experts can perform thorough intrusion checks without the awareness of your company's in-house IT resources. Stealth penetration testing uncovers whether current security monitoring tools such as intrusion detection warnings and event log analysis are correctly configured and actively observed.
Shared Network Support Help Desk Consulting Services
Technology Consulting Services Shared Call Center
Progent's Shared Call Center service allows your business to share the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation tool for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Check Point Sandboxing Cybersecurity Tech Services
Check Point Software Blade Security Companies
Progent's Check Point experts can help you select and configure Check Point Software Firewall/VPN utilities and hardware powered by Check Point Software's technology to provide an economical and effective security solution for your IT network. Progent can also show you how to integrate other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and offer a central stop for continuing technical support, administration, education, and consulting services.
Computer Consulting Exchange 2013 DLP
Exchange 2013 EAC Computer Consultant
Microsoft Exchange 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces powerful new features as well as a revamped architecture. These improvements favorably impact vital areas such as ease of administration, availability, security, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the potential business benefits of migrating to Exchange 2013, design an efficient test and rollout plan, and educate your IT team to manage your Exchange Server 2013 solution. Progent can also provide ongoing remote support and management services for Microsoft Exchange Server 2013.
Cisco Firewall Upgrade Consultant Services
ASA 5500 Firewalls Network Consultant
Progent's Cisco certified networking consultants can help your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
24/7 Spotlight and Outlook for Mac Online Consulting
Information Technology Consulting Mac Email client for Exchange
Exchange Servers and Macintosh computers can work together efficiently. Progent's Mac and Microsoft certified experts can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with teammates who run Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to receive and send messages, examine the Exchange global address list, copy addresses, sync up appointments, and alert fellow workers to conferences via your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately set up and that LDAP and Outlook Web connectivity are enabled. Progent also offers customized one-on-one Entourage education.
InDesign Classes
Quark Trainer
Progent's Apple Mac consultants can support the creative facets of Mac computing by offering consulting services and training in imaging, sound, and motion video. Progent's support professionals can provide help in a variety of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post production facility.
Top Services ProSight Email Content Filtering Service
Cloud-managed Email Security Specialist
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide web-based management and comprehensive protection for your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage. Email Guard's onsite security gateway device provides a further layer of analysis for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email that stays within your corporate firewall.
Consultant ISA Server
Biggest Microsoft ISA Server Integration Support
Progent's certified Forefront TMG and Internet Security and Acceleration Server 2006 consultants can help you to design, deploy, and manage an implementation of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, speed and ease-of-use that your business needs.
Microsoft Dynamics SL Applications Support
Solomon Consulting
In addition to offering access to Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, upgrade assistance, and 1-on-1 or group webinar training classes tailored to address your particular needs. Progent's consultants also can help you build and maintain a secure, robust server and communications infrastructure to support your ERP, MRP and accounting applications.
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