San Francisco Peninsula
Palo Alto, Redwood City, Atherton:

Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Progent's computer support for small companies in the Palo Alto neighborhood are concentrated on customers who need quick and economical help with system dependability, security, productivity, manageability, or repair. This short list of Progent's engineering services and technical experience will provide an idea of the ways Progent can help your company to enhance the business value of your computer system.

• Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to get an unbiased evaluation of the health of their information system. Based on some of the top remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the deployment of your core infrastructure devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a more manageable and more secure Active Directory environment. Both options also offer the ongoing advantages of advanced remote network monitoring and management technology. These benefits can include easier network management, improved compliance with data security standards, more efficient utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and higher availability. For details about ProSight Network Health Checks and to view sample reports, go to ProSight Network Audits.
  
  
• Some of the common online Cisco router support services offered by Progent's certified Cisco experts are configuring domain name, IP addressing, routing tables, NTP, and user accounts; setting up HSRP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; fixing BGP peering arrangements, routing tables, and line settings; updating router's IOS image; setting up and confirming failover; troubleshooting VPN issues; making a network diagram and documenting router setup; plus security and availability strategy.
  
  
• Progent has been delivering SharePoint support since the initial product was released. Progent's SharePoint Server 2013 experts can assist you to maintain your existing SharePoint environment or move up to a newer on-premises release of SharePoint or to SharePoint Online for a cloud-centric or hybrid solution. For details on upgrading, refer to SharePoint Server 2019 migration consulting.
  
  
• Progent's MS Exchange 2016 consultants can help you in any and all phases of your upgrade to Microsoft Exchange 2016 such as designing HA architecture for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing for high-availability CAS services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App). Progent can also provide Exchange 2019 planning and deployment assistance and Office 365 Exchange Online integration to assist you to move to a more modern version of Exchange Server.
  
  
• Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can expand their market, reduce their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.
  
  
• The ProSight Active Security Monitoring service is a next-generation endpoint protection (EPP) service that incorporates next generation behavior-based machine learning tools from SentinelOne to guard endpoint devices and servers and VMs against new malware attacks such as ransomware and email phishing, which routinely get by traditional signature-matching anti-virus tools. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to manage the complete malware attack lifecycle including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Read about the entire ProSight portfolio of affordable outsourced network management services for desktop and mobile endpoints.
  
  
• Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also enables low-cost backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or onsite consulting services to help you to plan, deploy, manage and troubleshoot a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup technology. To find out more, go to Altaro VM Backup consulting services.
  
  
• GIAC information assurance certification was established in 1999 to certify the skill of IT security professionals. GIAC accreditations are acknowledged by companies and institutions around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide expertise with any of the network security capabilities addressed within GIAC certification including auditing network security mechanisms, incident management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
  
  
• Successful integration of Cisco's wireless VoIP phones usually requires that IT teams set up and optimize many components of your wireless infrastructure including APs, routers and switches, wireless LAN controllers, and management tools. Progent's wireless VoIP phone configuration and troubleshooting consultants can provide online and on-premises support to help your organization build and manage a Cisco wireless IP phone deployment by delivering services that range from troubleshooting the configuration of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.
  
  
  
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If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you require computer support, IT outsourcing, or advanced services from a Microsoft or Cisco certified professional, call 650-543-0400 or visit Contact Progent.