Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Progent's experts knows how to deliver a broad assortment of consulting and support assistance for IT environments powered by any mix of Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Network services available to small companies in the Palo Alto vicinity by Progent's team of Microsoft consulting experts include:



  • Progent provides interactive online webinar training classes. Virtual online classes provide a flexible and low-cost way for training your IT workers to use a wide assortment of key software products such as Office and Office 365 versions of Excel, Word, PowerPoint, Outlook, Publisher, and Project. Progent also can provide customized training for Great Plains. In addition, Progent can deliver onsite training for clients major cities throughout the U.S.

  • System Center 2016 delivers important enhancements for managing hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10; unified management of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consultants offer advanced online and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to plan and configure a new deployment of System Center 2016, extend or optimize your current one, upgrade smoothly from an earlier version of System Center, or debug your System Center environment.

  • Progent has provided online IT consulting assistance to businesses in every state in the U.S. Many of these customers have indicated their appreciation to Progent via testimonials to the high quality of Progent's support staff. Take a look at Progent's client testimonials to learn what people have said about the high level of Progent's consulting services.

  • Progent has in-depth experience delivering Microsoft Operations Manager consulting services and using this powerful server monitoring software. Progent can provide small and mid-sized businesses two economical outsourcing service plans built on Microsoft System Center Operations Manager: Managed Network Monitoring Package and 24x7 Server Monitoring Bundle. To download a one-page datasheet describing Progent's two outsourcing packages for small businesses click: System Monitoring Bundles.

  • GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of information technology security experts. GIAC accreditations are recognized by businesses and institutions all over the world including and the United States NSA. Progent's GIAC-certified information assurance consultants offer expertise with any of the security services addressed under GIAC accreditation including auditing infrastructure vulnerability, security incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.

  • Progent's certified SonicWall firewall consultants can help you deploy, maintain, and troubleshoot SonicWall firewall devices including the newer SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall security gateways into a complete security solution and build protection into your corporate operations. For more information, visit SonicWall-certified firewall consulting services.

  • Progent's certified Microsoft Project and Project Online consultants can provide comprehensive online and onsite support for Project Server and Project Online as well as for Microsoft platforms that work closely with Microsoft Project. Consulting support services provided by Progent include Project Server and Project Professional set up, SharePoint Server 2013 migration consulting and development, SharePoint 2010 design and configuration, SQL Server 2016 integration and development, Microsoft SQL Server 2014 integration, Microsoft SQL Server 2012 management, MS Exchange 2016 planning and deployment, Exchange Server 2013 consulting, Exchange Server 2010 support, Excel and Microsoft Office 365 Excel development, plus PowerPoint and Visio webinar classes. Progent offers access to Cisco-certified CCIE engineers to assist you to optimize your environment to accommodate local, branch, at-home, and mobile workers so that they can utilize Project Server to collaborate securely and productively. Progent's certified security engineers can help your IT team to adopt and police security workflows that protect important project information without disrupting the productive exchange of authorized information.

  • VMware's NSX network virtualization platform enables you to build entire networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high degree of automation independent of the physical components making up the basic network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, updates and fixes and can produce audit reports to confirm complete service recovery, validate SLAs and demonstrate compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly restore the entire logical network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to plan, deploy, test and administer a disaster recovery system powered by VMware SRM and VMware NSX.

  • Progent can assist you to design, deploy and debug a backup/restore solution based on MSP360 software. MSP360 offers file/folder or image backup/recovery for VMs and physical machines, works with all leading public clouds, and permits you to build a backup solution with a minimum RTO and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup environment to protect against data loss caused by human mistakes, system errors, malicious insiders, and malware attacks like ransomware. To read more, go to ProSight DPS 360 Backup solutions.

  • Lync Server 2013, renamed Skype for Business Server, is an on-premises platform that allows organizations of all sizes to build a manageable and protected communications ecosystem that supports a Bring-Your-Own-Device computing style with IM, real-time presence, web conferencing with application sharing and whiteboard, as well as IP-based and PSTN calling enabled for a broad range of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 consultants can help your company to maintain your current Lync deployment or design and carry out an efficient migration to a more current solution by offering Skype for Business consulting. Progent can also help you create a hybrid architecture that combines on-premises Microsoft Skype for Business with the cloud services Skype for Business Online or Teams.

  • Among the popular remote Cisco router support services offered by Progent are setting up domain name, IP addressing, routing tables, T1, security logon banner and user accounts; configuring HSRP, aggregation, static to EIGRP redistribution, and ECN gateways; fixing NAT configurations, routing maps, and BGP peering arrangements; upgrading router's IOS image; validating router failover; resolving VPN tunnel and routing issues; creating a network diagram and documenting configuration; plus policy and redundancy strategy.

  • Progent's Juniper Networks-certified NetScreen engineers can help you to install and optimize NetScreen 5000 series routers, migrate from older NetScreen products to more current Juniper products, and troubleshoot infrastructure issues in all-Juniper or mixed-vendor environments.



    More Facts

If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you need computer support, information technology outsourcing, or high-level services from a certified Progent professional, call 650-543-0400 or visit Contact Progent.



An index of content::

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  • IT Outsourcing and Co-sourcing Whitepaper
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    Progentís IT outsourcing services provide affordable network consulting for medium-size companies. Whether it includes planning network architecture, creating an in-house Help Desk or outsourcing a one, rolling out a new email platform, monitoring your system, or creating an on-line eCommerce application, outsourcing your network technical services can smooth out expenses and eliminate risks, allowing IT service expenses to grow in a more moderate and controlled manner than is feasible by amassing a large, all-purpose in-house network support staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and highly available system architecture for your vital Windows-based applications such as Windows 2008, Exchange Server 2007, and SQL Server 2008.

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    Progent's network engineers can assist you to automate desktop PC update and patch management by providing expertise with management tools that include Microsoft System Center Configuration Manager, SMS 2003, and WSUS.

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    Progent's ProSight Virtual Hosting service combines advanced virtual server technology, a world-class data center facility, and the support services of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a complete IT outsourcing alternative that improves network availability and security, eliminates management hassle, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and critical application servers hosted in a secure and fault tolerant data center on a high-performance, high-availability virtual machine configured and maintained by Progent's network support experts.

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    Progent's Wireless Consulting Services provide a fast, economical way for businesses of any size to configure, manage, monitor and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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    Progentís fault tolerant network experts offer reliability support, disaster recovery planning, system load balancing, non-stop interoffice access, fault-tolerant Internet architecture design, 24x7 data center services, and other fault-tolerant operations consulting to help your company configure a 24x7 environment for mission-critical applications. Progent has the knowledge and experience to design affordable, 24x7 systems by utilizing the evolving library of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco certified consultants can help you build a high-availability mutli-site network with a completely redundant Internet interface and efficient system load balancing.

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    Progent's certified information technology consultants can provide Windows Server 2016 integration consulting to help businesses of any size to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help your company to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

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    Progent offers enterprise clients the help of a NetApp-certified consultant to deliver online or on-premises expertise for NetApp's complete line of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and troubleshooting. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN storage deployments quickly and affordably following leading practices.

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  • MS SQL Server Integration
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    Microsoft SQL Server 2005 delivers indispensable, standardized tools to IT professionals and information workers, reducing the difficulty of designing, integrating, managing, and accessing company information and database applications on platforms ranging from handheld devices to corporate data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and wide knowledge in planning and deploying data-driven, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

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    Microsoft Dynamics GP/Great Plains 2010 accounting is a comprehensive business management and analytics solution that integrates information and operations throughout your business, interfaces easily with other solutions, and connects workers, clients and suppliers regardless of time or location. Designed for small to mid-size businesses, Dynamics GP 2010 and MS Dynamics GP Version 10.0 provide functionality for accounting, management reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to set up and maintain a robust, secure server and network infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your business exploit the full potential of Microsoft Dynamics GP/Great Plains 2010.

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    If your office network mixes Linux-based products technology with Microsoft Windows, Progent can help you to incorporate your servers into a unified environment that allows all your OS platforms to coexist for easy administration, transparent dataflow, high reliability, enhanced throughput, and tight security. Progent's Linux and Windows integration assistance offerings feature network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online technical support and repair, on-site technical support, and Contact Center support.

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    Progentís IT outsourcing packages offer affordable computer support for small organizations. Whether it includes designing network architecture, creating an in-house Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your system, or developing an on-line business solution, outsourcing your network technical services can reduce costs and minimize uncertainties, permitting IT support budgets to grow in a more moderate and controlled fashion than is feasible by assembling a bulky, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and highly available system architecture for your critical business software based on Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.

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    Progent applies no initialization fee and requires no retainer for services provided during normal business hours. Progent's small granularity eliminates big bills for fast solutions so you won't be tempted to allow simple problems to fester. .

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    Progent's expert application designers and software developers can assist your business to build enhancements to Microsoft GP/Great Plains that support the unique requirement of your business while retaining the advantages of Windows integration. Progent can also offer expertise with a range of development tools that can be used to build integrations with Microsoft GP. These integration tools include Dexterity, Modifier, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.

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    Progent offers expert help for every step of your Microsoft Exchange Server 2010 upgrade including outsourced or co-sourced project management services, site readiness preparation, project design and documentation, specification of all new software licenses and hardware required, suggested sourcing, system testing at customer site or at Progent's testing lab, setting up temporary coexistence of Exchange 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the old servers, and webinar training for client's support group and end users.

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    Progent's certified professionals provide technical support and IT consulting services for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's migration, configuration, management, and troubleshooting services for Microsoft Exchange 2003 Server include system design, installation, documentation, onsite and off-site troubleshooting, Help Desk Call Center support, certified security consulting, and comprehensive network management outsourcing.

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    Progent's certified consultants offer technical help and network consulting services for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the entire family of Microsoft Servers. Progent's migration, integration, administration, and troubleshooting expertise for Exchange Server 2003 include planning, deployment, documentation, local and remote troubleshooting, Help Desk Call Center support, expert security evaluation, and full-service network management outsourcing.

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    Colocation data centers make it possible for companies to share world-class facilities for hosting computer hardware that runs vital applications and services. Progent's Microsoft and Cisco certified consultants can help your business with all aspects of your colocation strategy such as selecting and migrating to a colocation site, designing system architecture, specifying hardware, on-site and on-line maintenance, setting up remote system management, and education your support staff.

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    For small and midsize businesses, computer security and compliance can be excessively complex to master yet too risky to ignore. The world's largest institutions have been hacked, and the leading cloud services have on occasion been knocked out. It seems like there's no place to run. Progent makes it affordable for small and midsize businesses to implement vital IT security tasks effectively by offering the advantage of billed time to the nearest minute with no minimum charge for remote help. This means you have the help of a world-class information consultant to deliver just the help you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any aspect of network security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data loss and data leak prevention, regulatory compliance reporting, and designing a complete security plan.

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  • Windows Server Essentials and Exchange Consultant Services
    Windows Server Essentials Disaster Recovery Consult

    Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that enables small businesses to make the move from the traditional stand-alone in-house datacenter to the contemporary hybrid computing model that includes on-premises and virtualized cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants can provide cost-effective online consulting and technical support services for Microsoft Windows Server Essentials. Progent can help you to determine the potential productivity and cost advantages of migrating to WS 2012 R2 and implementing a hybrid local/cloud design for your computing environment. Progent can provide full-service project management support so you can design and carry out an efficient migration to Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud applications and services. Progent also offers as-needed consulting help, technical support, and training.

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    Progent offers affordable online consulting to assist businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help you with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security.

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  • Azure integration Technology Professional
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    Progent can help small businesses to migrate any part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and lower hardware expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud networking models you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you sidestep the typical mistakes small organizations make when migrating to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and to integrate Apple iOS devices and Google Android smartphones and tablets.

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  • Security Tech Services Check Point 1000 Firewalls
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    Progent's Check Point Software experts can help you select and deploy Check Point Software Firewall/VPN software and appliances powered by Check Point's security platform to provide an affordable and efficient security defense for your corporate network. Progent can also help you integrate other Check Point technologies including ZoneAlarm and Check Point Series 80 appliances with security products from other vendors and offer a single stop for on-going network support, administration, education, and design expertise.

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    Progent can help companies of all sizes to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce hardware expense. Microsoft Azure offers a wealth of public cloud services and Progent can help you to evaluate the advantages and limitations of different cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local applications and resources and ensure you sidestep the common errors small companies make when migrating to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN connections and also to manage Apple iOS devices and Google Android handhelds.

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  • System Center 2016 and Windows Server 2016 Computer Consultants
    Troubleshooting System Center 2016 and Windows Server 2016

    System Center 2016 delivers major enhancements in the management of hybrid cloud networks through advanced support for Windows Server 2016, Windows 10; seamless integration of mixed-OS networks that include Linux, Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team offers advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and install a new deployment of System Center 2016, extend or tune an existing one, upgrade efficiently from an earlier release of System Center, or debug your System Center environment.

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