Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
(510) 300-1400 Hayward Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
(925) 362-2400 Walnut Creek Network Support Services

Progent's certified professionals can provide a broad selection of engineering and support help for IT systems powered by any mix of Windows, Cisco, Apple, and Linux/UNIX technologies. Network services offered to small companies in Palo Alto by Progent's staff of Microsoft and Cisco certified engineering experts include:

  • Progent's Microsoft Exchange hosting and management services provide an enterprise-class data center with redundant electrical and environmental control systems, 24x7 staffed security and IT support center, and fault-tolerant connections to tier-1 Internet service companies. Hosted Microsoft Exchange servers are configured as virtual servers for fault tolerance, easy expandability, and rapid recovery. Services feature integration with your business network, connectivity with mobile computing devices, continual tracking of performance and security, spam and virus filtering, patch and revision control, Help Desk Call Center support, per-day backup, and comprehensive email management services.

  • Progent can assist small and medium-size organizations to provide their remote employees with secure and reliable access to public cloud resources. To find out about ways Progent can assist organizations to configure resilient Cloud connnections for their at-home workers, visit cloud expertise for remote workers.

  • If you want to redo your organizationís web site, build internal webs for applications like as human resources or employee training, establish a successful web presence for a start-up venture, or put together enterprise-class, data integrated e-commerce solutions, Progent can provide capable and experienced web designers and developers. Web site design and development consulting offered by Progent's Applications Specialists Team include web site software development, web site project management, .ASP and .NET programming, and graphical content design and creation. Progent's certified Microsoft SQL Server developers, Oracle developers and database administrators, MySQL database application consultants, and Office Access consultants can assist you to plan, build, and support database-intensive web sites. Progent's consulting experts can also help you construct and manage a protected, robust server and communications environment including remote and wireless connectivity, to support your web solutions.

  • Progent offers live online webinar education seminars. Virtual online webinars offer a convenient and economical solution for teaching your IT personnel to operate a broad selection of key applications including Office and Office 365 versions of Excel, Word, PowerPoint, Outlook, Publisher, and Project. Progent also can provide individualized training for Microsoft Great Plains. In addition, Progent can deliver onsite training for clients larger cities across the United States.

  • Progent can provide enterprise customers online or onsite NetApp SAN consulting support for NetApp's complete portfolio of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN storage technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, system management, security and compliance, high availability, and remediation. Progent offers Level 3 support to help you to resolve issues with NetApp SAN storage environments efficiently based on best practices.

  • Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has delivered integration, software development, training, and debugging services since the product's debut. Progent offers high-level support for upgrading legacy Dynamics GP ERP systems. Progent can assist your business to design, pilot, and implement a cost-effective migration from a a legacy release of GP to the current release of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP migration and integration consulting services.

  • Progent can help small and medium-size companies to deploy unified endpoint management solutions for administering endpoints operated by work-from-home employees. To learn about how Progent can help you to manage the remote endpoints of your at-home workforce, see consulting expertise for managing the remote endpoints of your at-home workers.

  • ProSight Enhanced Security Protection (ESP) services offer affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, device management, and web filtering via leading-edge technologies packaged within a single agent managed from a single console. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP deployment that meets your organization's specific requirements and that helps you demonstrate compliance with government and industry information security regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require immediate attention. Progent's consultants can also assist your company to install and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

    More Facts

If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you need computer support, IT outsourcing, or advanced services from a certified Progent engineer, call 650-543-0400 or visit Contact Progent.

An index of content::

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    Progent's company culture will allow you to become a better professional by improving your technical skills and boosting the loyalty of your clients. Progent makes good on this promise by recruiting the top consulting experts for you to work with, offering an advanced network and communications infrastructure, using custom application utilities to deliver the highest level of service, and by optimizing our operational models for finding and keeping clients.

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    Open Now Mobile Device Management Troubleshooting

    Progent's Microsoft-certified Intune consultants can assist your company to assess the business value of utilizing Intune for managing your web-facing mobile computers including notebooks, phones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can help you to configure policies, plan and deploy test systems to confirm the benefits of Microsoft Intune for your network, install Intune throughout your IT ecosystem, combine Intune with SCCM for single-console change management, and maintain your Microsoft Intune deployment.

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    System Center Operations Manager Support and Setup

    Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, enhancing and troubleshooting SCOM solutions and offer organizations of any size expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to watch over your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver fast online or onsite technical support to help you to remediate critical issues detected by System Center 2012 Operations Manager.

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    Progentís National Support Center offers nationwide remote support for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier support experts provide phone support and remote secure network connection to troubleshoot and repair network problems quickly and economically. The scope of IT experience available from Progent's team of nationwide service professionals makes it possible to escalate even the most difficult network issues to qualified specialists as required.

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  • Cisco NSS2000 Network Storage Systems Support and Help 24x7 Technical Support Cisco Small Business series NSS2000

  • Lync Server 2013 Mirrored Back End Servers Specialist
    Specialists Lync Server 2013 IM

    Lync 2013, now called Skype for Business, allows organizations of all sizes to create a manageable and protected communications environment that permits a BYOD computing style with IM, real-time presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP and PSTN telephony enabled for a broad range of desktop and mobile endpoints. Progent's Microsoft-certified Lync 2013 consultants and system integrators can help your company to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or mixed topology suitable for your present and future goals, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver live webinar and on-premises training to your IT team and end users. Progent offers expertise in critical pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with popular Office and Office 365 apps including Outlook and PowerPoint.

  • Cisco RADIUS Security Technical Consultant Remote Access Information Technology Consulting

  • Best Network Load Balancing On-site Technical Support
    Network Load Balancing Integration

    Progentís Disaster Recovery/Business Continuity consultants have in-depth experience helping small businesses to reduce network downtime by offering affordable online consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT architecture, data backup and restore systems, and non-disruptive system maintenance. Progentís business continuity consultants can assist you to plan and test a sensible business continuity strategy that matches your business needs and budget. Progentís disaster recovery engineers can help you to architect, implement, and maintain resilient technologies such as redundant Internet access, virtualized servers, fail-over clustering, network load balancing, transparent online backup, and multi-location hot backup centers.

  • Citrix Workflow Studio Services Award Winning Specialists Citrix StorageLink Site Recovery
  • Citrix XenServer Engineer Citrix Xen Hypervisor Consultant Services
  • Computer Consultant Sales Office After Hours Branch Office Integration Services

  • 24-7 ProSight Data Protection Services BDR Solutions Professionals
    ProSight Data Protection Services BDR Solutions Network Engineer

    ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows fast restoration of critical data, applications and virtual machines that have become lost or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery specialists can deliver world-class support to set up ProSight DPS to be compliant with regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever needed, can assist you to restore your business-critical information.

  • Computer Consultants Meraki Switch Configuration Meraki and Catalyst Switch Setup and Support
  • Northern California Network Support Consulting Menlo Park
  • Computer Consulting Cisco RADIUS Security Cisco VPN IT Consultant

  • 24/7/365 Dynamics GP/Great Plains Technical Consultant
    Great Plains Migration Computer Engineer

    Progentís Microsoft certified consultants provide a variety of support services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft accounting platform and corporate management tool built, like all Microsoft accounting tools, on the scalable and familiar platform of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting software in the Microsoft Dynamics GP/Great Plains family, offers a cost-effective tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is easy to deploy and configure, and with its modular approach you are able to purchase only the functions you currently need, with the option to add clients and increase functionality in the future. Progentís Microsoft Dynamics GP/Great Plains Software support engineers can show you how to install, configure and manage Microsoft Dynamics GP 2010 and also older editions of Dynamics GP.

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  • Engineer Virtual Machine Hosting
    Private Cloud Hosting for Virtual Data Centers Consultancy

    Progent's ProSight Virtual hosting services offer small and midsize companies a range of benefits such as lower capital expenditures, reductions in operational expense, better management focus, enterprise-class protection, enhanced fault tolerance, and business continuity.

  • Consultant Services Offsite DPM Managed Backup Service Data Protection Manager Backup Service Consulting
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  • Award Winning MCSE Expert Certified ISA Server Support and Integration
    After Hours Configuration Microsoft Proxy Server

    Progentís Microsoft certified professionals offer small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain a full featured application-layer aware firewall that can secure your business system from attack by external and inside sources. Forefront TMG and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to detect many threats that can elude traditional firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your IT protection through expert planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft engineers can help your company to install Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.

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  • Microsoft Exchange Server 2016 Upgrade Planning Technical Consultant
    Support Exchange 2016 Upgrade Planning

    Progent can help your business in any and all phases of your migration to Exchange Server 2016 such as designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines, mailbox databases and log files; configuring HLB for high-availability client access services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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  • ProSight certificate expiration management Professional
    certificate expiration management Services

    ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect data about your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can eliminate up to 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it.

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    For enterprises with branch offices in California or any area covered by Progent's engineers, Progent's Microsoft-Premier network support professionals and authorized Cisco system specialists offer a range of IT consulting services including project planning, SOX compliance, site relocations, corporate security, system architecture, on-site or phone-based branch office support, and troubleshooting for co-location hosting facilities. A Progent IT architect can show you how to design a multi-office information system that makes smart use of collocation services and Internet hosting sites. Progentís Microsoft Premier consultants can help major corporations plan, integrate and support massive rollouts of the latest releases of Microsoft products such as Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progentís CCIE and CCNP consultants can assist you to deploy Cisco technology for connectivity solutions that incorporate simple, high-performance, integrated, and wireless networking.

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    Progent's Microsoft-certified experts offer computer help and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís support professionals can help you plan, deploy, maintain and administer the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.

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    VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and test a repeatable runbook for restoring services rapidly after an outage. SRM supports centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, upgrades and fixes and can generate reports to confirm full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to help you to plan, deploy, test and manage a DR system powered by VMware SRM.

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    Progent's Office and Office 365 consultants can help companies of any size to integrate Microsoft Office desktop and Microsoft Office 365 apps including Excel, Office Word, PowerPoint, Outlook, Access, Project and Publisher into a seamless solution that provides fast return on investment and enables better business results. Progent can assist your company to interface Office or Office 365 applications with one another and with additional key Microsoft platforms such as SharePoint, Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent can also help you to fix compatibility problems between various releases of Office desktop and offers live online training to individuals or teams.

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    Progent's ProSight Virtual hosting services offer small companies a variety of benefits including reduced capital costs, savings on operational costs, better management focus, enterprise-class security, enhanced fault tolerance, and regulatory compliance.

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    Ubiquiti's UniFi line of Wi-Fi network devices includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi devices running throughout multiple sites with thousands of APs can be remotely provisioned and managed with free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, debugging, monitoring, and analytics. Progent can provide the expertise of seasoned Wi-Fi professionals who can assist your organization to determine the benefits of Ubiquitiís UniFi technology for your environment and help you to plan, deploy, manage, and maintain your UniFi solution.

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    Configuration Manager automates application and device provisioning across multiple sites, centralizes compliance settings management, inventories network resources, guards against corporate data leakage, performs health monitoring, allows secure self service, and offers a single point of control for managing mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud specialists can assist you with any facet of planning, installing, using and troubleshooting a SCCM deployment for local, cloud, or hybrid networks.

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    Microsoft Windows Active Directory demands extensive practical experience to configure efficiently across an enterprise. Progentís Microsoft Certified consultants are experts in planning, deploying, and supporting sophisticated Enterprise AD installations. Progentís fields of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, dealing with legacy beta version configuration objects in production Active Directory systems, and repair of unsuccessful configurations of Active Directory and Active Directory-integrated applications.

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    Progent's remote connectivity and smartphone synchronization specialists can assist you to plan and configure secure access solutions for off-site desktop PCs, notebooks, and wireless handhelds so they work tightly with your IT network, enabling you to optimize the efficiency of your off-site workforce.

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    Progent's Cisco CCIE-certified network infrastructure consultants have extensive background helping ISPs to architect, deploy, manage, optimize, and troubleshoot fault-tolerant, scalable connectivity solutions appropriate for shared public networks.

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  • Skype for Business and SQL Server Consulting
    Microsoft Skype for Business 2015 Technology Consulting

    Progent's Microsoft-certified consultants offer remote and onsite expertise for organizations of any size to assess the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Office 365; set up high-availability mechanisms; interface Skype for Business with your PSTN gateway; and interface with other communication systems like Cisco UC. Progent's certified data security consultants can assist you design and verify a security environment for your Skype for Business solution that is compliant with government and industry standards.

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  • SCCM 2012 Upgrade Troubleshooting Microsoft Configuration Manager 2012 Troubleshooting
  • SCDPM 2016 Compliance Support and Help Data Protection Manager 2016 and Windows Server 2016 Integration Services
  • SCOM 2012 Management Packs Support and Integration Expert Microsoft Certified Onsite Technical Support SCOM Management Packs
  • SCOM 2012 R2 Technical Support Online Troubleshooting System Center 2012 Operations Manager
  • SCOM Resource Pools Technical Support Consulting Services Operations Manager Migration
  • SIP Infrastructure Solutions Support Services Cisco SIP Integration IT Services
  • SMS Migration IT Consulting Microsoft Certified SMS Migration On-site Support
  • SQL Server 2016 Data Mining IT Consulting SQL Server Analysis Services Online Troubleshooting
  • SQL Server Capacity Planning Integration SQL Server Replication Services

  • 24x7 Private Cloud Hosting for Virtual Data Centers Engineer
    Private Cloud Virtual Datacenter Hosting Consultant

    Progentís private cloud hosting enables small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange from a hardened Tier III data center facility on fully redundant equipment with offsite data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restore. You can take advantage of Progentís private cloud to avoid major investments in the acquisition, upkeep, and operation of computer equipment and facilities while achieving the highest levels of system availability and security.

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  • Windows 2008 Active Directory Consultants
    Windows Active Directory Integration Support

    Windows Enterprise Directory requires significant practical experience to configure optimally across an enterprise. Progentís Microsoft Certified engineers are experts in designing, integrating, and troubleshooting complex Microsoft Enterprise Active Directory projects. Progentís fields of proven competence with Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted AD objects, dealing with legacy beta version configuration objects in production AD systems, and repair of failed installations of Active Directory and AD-associated applications.

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