Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
City |
Address |
Phone |
Link |
Fremont |
Fremont Executive Suites Newark, CA 94560 United States |
(510) 933-0400 |
Fremont Network Support Services |
Hayward |
26250 Industrial Blvd Hayward, CA 94545 United States |
(510) 300-1400 |
Hayward Network Support Services |
Morgan Hill |
18525 Sutter Blvd Morgan Hill, CA 95037 United States |
(408) 645-8400 |
Morgan Hill Network Support Services |
Oakland |
1300 Clay Street Oakland, CA 94612 United States |
(510) 899-7400 |
Oakland Network Support Services |
Palo Alto |
3790 El Camino Real Palo Alto, CA 94306 United States |
(650) 543-0400 |
Palo Alto Network Support Services |
Pleasanton |
4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 United States |
(925) 621-2400 |
Pleasanton Network Support Services |
San Francisco |
388 Market Street San Francisco, CA 94111 United States |
(415) 321-5400 |
San Francisco Network Support Services |
San Jose |
2570 N. First Street, 2nd Floor San Jose, CA 94131 United States |
(408) 240-9400 |
San Jose Network Support Services |
San Mateo |
1900 S Norfolk, Suite 350 San Mateo, CA 94403 United States |
(650) 931-2400 |
San Mateo Network Support Services |
Walnut Creek |
1261 Locust St Walnut Creek, CA 94596 United States |
(925) 362-2400 |
Walnut Creek Network Support Services |
Progent's experts knows how to provide a wide selection of engineering and technical support help for computer environments based on any mix of Microsoft, Cisco, Apple Mac, and Linux platforms. Support services available to small and mid-size organizations in the Palo Alto area by Progent's team of Microsoft consulting experts include:
- To view news articles in which Progent's IT consultants are interviewed, visit Progent in the news. In case you are a journalist and want to speak with Progent's media interface about cyber threats or other IT topics, please contact Darrin Johnson: Teams: darrin.johnson@progent.com. If you are facing a tight deadline and are not able to hook up with Darrin quickly, try contacting Progent's Technical Response Center (TRC) at 866-735-8318.
- It is common for organization multi-office communications networks to feature no fault tolerance in case of Internet line outages. Progent’s interoffice communications engineers can help small organizations achieve zero-downtime Interoffice connectivity via fully redundant system architectures with automatic failover. Progent’s Cisco-certified Cisco Certified Internetwork Experts can design and implement high-availability Inter-office connections supported by fault tolerant EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over can provide affordable 24x7 interoffice networking.
- Progent's Shared Help Desk service enables your information technology group to divide activity for Help Desk services transparently between your in-house support team and Progent's nationwide roster of IT support technicians, engineers and subject matter experts. Progent's Shared Help Desk service is a collaborative IT service system built around ConnectWise Manage, the industry-leading PSA platform for managing IT service calls, generating trouble tickets, assigning responsibility, tracking status, and generating management reports. The cost for Level 1 IT support for Progent's Co-managed Help Desk service is typically under $18/user/month. To learn more, see Progent’s shared IT Call Center services.
- Microsoft System Center 2016 Data Protection Manager provides small to mid-size businesses automatic backup and simplified recovery capabilities for Microsoft networks. Data Protection Manager 2016 delivers application-aware backup for critical platforms such as SQL Server, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, works with virtual machines running on Windows Hyper-V and VMware, and can use Azure for cloud-based backup and recovery. Progent's Microsoft-certified DPM 2016 consultants can help you to plan, deploy, manage, and troubleshoot a multi-site backup/recovery solution powered by SCDPM 2016. Progent can assist you to upgrade from a previous version of DPM or from a legacy system, and Progent can tune your SCDPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployments. Progent can provide remote or onsite consulting expertise and can provide occasional guidance to help you through challenging issues or provide end-to-end project management services to make sure you finish your SCDPM 2016 initiative on time and within your budget.
- Progent's Microsoft-certified Microsoft 365 Excel consultants can assist your company to create state-of-the-art Excel-based applications or provide 1-on-1 education in the powerful features of Office Excel desktop and Microsoft 365 Excel. Progent's consultants can also assist your business to create and maintain a secure, robust IT infrastructure to support your Microsoft Excel solutions. Progent's SharePoint experts can show you how utilize Excel Services to expand the capabilities of Excel by incorporating dynamic spreadsheets into business information portals and scorecards. Progent's Microsoft Dynamics 365 consultants can show you how to exchange data between Microsoft 365 Excel and other products by delivering services like Dynamics GP customization and Microsoft Dynamics 365 Business Central ERP software support.
- NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering with continual replication to deliver fast, zero RPO disaster recovery between sites that are as far as 185 miles (300km) apart from each other. Progent offers access to a certified NetApp MetroCluster consultant who can help your business to design, configure, manage, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that aligns with your technical requirements and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster solution by delivering help with tasks such as assigning shelf IDs, arranging plexes layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, designing a configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery system to prove compliance with information assurance standards and regulatory requirements.
- For enterprise project management assistance, Progent offers the services of senior information technology experts with decades of background as IT project managers for application development, business technology implementation, and process engineering working with organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level project managers can provide world-class management expertise to assist enterprise customers to follow leading practices to ensure that strategic projects are completed on time and on budget.
- Progent has created a white paper summarizing the benefits organizations of any size can derive from outsourcing or co-sourcing IT support from Progent. Progent's IT Outsourcing and Co-sourcing report describes Progent's proven service delivery model for IT support that ranges from router troubleshooting to advanced application development. The white paper also explains how Progent's outsourcing and co-sourcing services can assist companies to save money, accelerate productivity, and enhance the value of their IT network. To see Progent's white paper, click: Advantages of Outsourcing and Co-sourcing Network Support from Progent.
- Progent's CISSP-premier cybersecurity experts can assist businesses of any size with any aspect of information system security. Progent can implement efficient cybersecurity systems that protect a small office from advanced malware attacks or Progent can design, configure, and manage a comprehensive security environment for hybrid enterprise networks that support local, online, and mobile users accessing network resources distributed over multiple physical sites and various clouds.
- The ProSight Active Security Monitoring (ASM) service is a next-generation endpoint protection solution that incorporates next generation behavior-based analysis technology from SentinelOne to guard endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely evade legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to automate the complete malware attack progression including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Read about the entire ProSight family of affordable network management outsourcing services for desktop and mobile endpoints.
- The Help Desk service delivery structure used by Progent offers small companies an efficient option to replace reliance on independent consultants by offering broad technical knowledge shared by multiple support teams, optional 24x7 availability of urgent assistance, fast escalation to world-class specialists for solving even the most intractable issues, support consistency and reliability, quick follow-up enforced by veteran IT service managers, a choice of easy-to-use ways for requesting support tasks, and a high level of progress visibility enabled by trouble ticket updates and accessible via a web portal.
- Progent's Microsoft-certified Windows 8.1 consulting experts can deliver a range of network consulting services to help companies of any size to maintain, administer, and troubleshoot networks that include desktops, notebooks, tablets, or smartphones powered by Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration assistance and Windows 11 deployment assistance.
More Facts
If your small business is in Palo Alto or anywhere in the San Francisco Peninsula
area
and you need technical assistance, information technology outsourcing, or high-level expertise from a certified Progent professional,
call 650-543-0400 or visit Contact Progent.