San Francisco Peninsula
Palo Alto, Redwood City:
Network Consulting Professionals
IT Services and Expertise
Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | Fremont Executive Suites Newark, CA 94560 United States |
(510) 933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 United States |
(510) 300-1400 | Hayward Network Support Services |
| Morgan Hill | 18525 Sutter Blvd Morgan Hill, CA 95037 United States |
(408) 645-8400 | Morgan Hill Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 United States |
(510) 899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 United States |
(650) 543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 United States |
(925) 621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 United States |
(415) 321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 United States |
(408) 240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 United States |
(650) 931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 United States |
(925) 362-2400 | Walnut Creek Network Support Services |
Progent's experts knows how to provide a wide assortment of consulting and technical support help for computer environments powered by any combination of Windows, Cisco, Apple macOS and OS X, and Linux/UNIX technologies. Network support services offered to small and mid-size companies in the Palo Alto vicinity by Progent's staff of Microsoft and Cisco certified technical professionals include:
- Current versions of crypto-ransomware not only scramble critical on-line information but also infiltrate most accessible system backups. Progent's experienced ransomware cleanup consultants can assist you to rebuild a network breached by a crypto-ransomware attack like Ryuk, Dharma, Hermes, Cerber, TeslaCrypt, or MongoLock. For more information, see ransomware cleanup and system restoration services.
- Progent's Microsoft Exchange 2016 migration consultants can help your business in all phases of your upgrade to Exchange Server 2016 including planning HA infrastructure for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines, databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
- Progent has provided online IT consulting service to businesses in every state in the U.S. Many of these customers have indicated their appreciation to Progent through testimonials to the excellence of Progent's service staff. Take a look at Progent's customer testimonials to see what they say concerning the high level of Progent's network support services.
- Lync Server 2013, renamed Skype for Business Server, is an on-prem software platform that allows organizations of all sizes to create a manageable and protected communications ecosystem that supports a Bring-Your-Own-Device computing style with instant messaging, presence, audio/video and web meetings with app sharing and whiteboard, and both IP-based and PSTN telephony across a broad range of stationary PCs and handheld clients. Progent's certified Lync Server 2013 experts can assist you to manage your legacy Lync environment or design and implement a cost-effective migration to a more current system by providing Skype for Business Server consulting. Progent can also assist create a hybrid cloud architecture that combines on-premises Skype for Business Server with the cloud services Skype for Business Online or Microsoft Teams.
- Progent has extensive experience providing Operations Manager support and using this powerful system monitoring software.
Progent can provide small and mid-sized companies two affordable outsourcing service options based on Operations Manager:
Managed Network Monitoring Bundle and
24x7 System Monitoring Bundle.
To download a single-page printable datasheet describing Progent's two outsourcing packages for mid-sized organizations click:
System Monitoring Bundles. - If your network includes Cisco routers, you may be running an old release of Cisco IOS, the control software used in almost all Cisco router and the latest switches from Cisco. Cisco frequently offers upgrades to IOS in order to fix problems, shore up security gaps, or add functionality. However, updating IOS and other Cisco operating systems can be a challenge, depending on your Cisco appliance and your network environment. For example, there could be limited local RAM that could cause a new software release to operate improperly. Progent's Cisco CCIE consultants offer a broad selection of support services related to upgrading Cisco IOS software or any Cisco software platform like IOS XR, CallManager or Unified Communications Manager (CUCM). Progent's consultants can run inventories of your router software, recommend sensible upgrades, prepare Cisco devices, copy software images/, configure and test your new software, tune performance, troubleshoot issues, and teach your network support staff how to take advantage of any significant new features.
- Progent's Microsoft-certified Excel and Microsoft 365 Excel application consultants offer a wide variety of remote services to help your organization to design, program, test, deploy, manage, and troubleshoot business applications based on any version of Excel, including Excel 2016 and Microsoft 365 Excel. Progent can assist your business to upgrade your existing Excel applications to the latest releases of Excel, support Excel on Apple iOS and Google Android mobile devices, and fix compatibility problems between different releases of Excel. Progent can provide as-needed support to clients looking for a quick fix to a specific issue related to Office Excel and Progent can also provide comprehensive project management services for migrating or developing mission-critical application software built on Office Excel. Progent's affordable webinar training classes for Excel can be custom tailored to address the special requirements of individual users or groups.
- NetDocuments is a leading cloud-based document management system designed for the legal profession. Progent can provide the services of NetDocs specialists who can provide expert guidance to help you to plan, deploy, manage, tune, or troubleshoot a document management system environment powered by NetDocuments. For information about Progent's support services for NetDocs, visit NetDocuments DMS support services.
- Altaro VM Backup software provides small and mid-size organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted environments and also supports low-cost cloud backup to Microsoft Azure storage. Progent is a certified Altaro partner and can provide a wide range of online or on-premises services to help you to plan, install, optimize and debug a modern backup and disaster recovery solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup technology. For more information, visit Altaro VM Backup consulting services.
- Progent offers the expertise of CISM Certified network security management consultants. The Certified Information Security Manager (CISM) organization describes the basic competencies and global standards of skill that information security managers are required to master. It gives executive management the assurance that those who have earned their CISM credential possess the background and capability to provide effective cybersecurity administration and support services.
- The extensible architecture of Microsoft Dynamics GP makes it possible to craft custom Dynamics GP applications that offer all of the core elements of proven Microsoft Dynamics GP solutions but also address the individualized needs of your business. With the help of to the Modifier with Microsoft Visual Basic for Applications, developers can work with the most popular customization platform in the industry to tailor Microsoft Dynamics GP/Great Plains information views, create business logic, and customize reports. Progent's Microsoft 365 consultants can help you to exploit Microsoft Dynamics GP's connectivity with Office and Microsoft 365 applications. Progent's experience with Microsoft .NET technology, Microsoft SQL Server 2016 integration and development and SQL Server 2014 application development, and programming background with VBasic, Dexterity, Continuum and other developer systems make it possible to implement customized line-of-business applications and web commerce solutions that integrate seamlessly with MS Dynamics GP.
- Progent’s Wireless Site Survey helps you to design and implement a WiFi network adapted to your environment, offering you a WLAN that has the coverage, speed, load-handling capability, Quality of Service, data protection, and roaming ability your company requires. Progent's predictive wireless planning services can be performed remotely and make use of cutting-edge RF modeling and analysis software to plan an efficient Wi-Fi network. Progent’s onsite survey includes physical inspection, RF and data protection audits of your current WLAN, analysis of your site's layout, testing for radio frequency contention, signal propagation modeling, selection of the best locations for client-requested Wi-Fi APs. Location and configuration services for Wi-Fi APs include Aironet Wi-Fi access point planning and deployment consulting, Cisco Small Business 100/300/500 wireless APs support services, Catalyst 9100 Series Wireless access points system planning, Cisco Meraki wireless AP integration and consulting services, and Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration services.
- Progent's Cisco CCIE-certified SIP infrastructure consultants and Cisco CUBE configuration experts can help you to design, integrate, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-connected IP PSTN trunks. Progent offers affordable remote or on-premises support to help you to move efficiently to an advanced unified communications ecosystem that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business Server or Lync Server for access to a SIP PSTN trunk.
More Facts
If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you are in need of computer assistance, information technology outsourcing, or advanced services from a Microsoft or Cisco certified professional, call 650-543-0400 or visit Contact Progent.
An index of content::
Co-managed Help Desk Remote Consulting
Specialists Extended Call Desk
Progent's Microsoft and Cisco certified Consultants provide several service programs to help mid-size and large companies develop an efficient and successful in-house Computer Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process study and improvement, executive reporting, training of in-house staff, and documentation of procedures. Progent's Software Evaluation and Integration Services help organizations sift through the numerous high-quality Help Desk software packages available and determine which products might be excessively expensive, miss key functions, or align badly with your organization's corporate culture. Progent also provides short-term staffing for companies who want to augment their internal Help Desk staff for occasional tasks or to substitute for vacationing or incapacitated workers.
24x7 Specialists Wireless EMail
Wireless Integration Services
Progent’s professionals provide expertise in a variety of disciplines relevant to mobile networking including system topology, Activesync, wireless protection, wireless email, Windows Mobile, RIM Blackberry, and wireless application development. Progent's certified professionals can save your business time and money by using their wireless background to show you how to select and configure wireless access technologies that make sense for your company. Progent can also tune your IT infrastructure so that wireless appliances perform more reliably.
Consulting Services Linux Network Monitoring, Nagios and MRTG
MRTG for Linux Consultancy
Nagios and MRTG are useful, Open Source monitoring tools that operate on the Linux OS and can be deployed to monitor UNIX/Linux environments, MS Windows systems, or multi-OS environments where Linux and Microsoft Windows coexist. Nagios lets system managers to track system services such as POP3, HTTP, SSH, and NNTP. MRTG allows you to graph the traffic through SNMP-enabled network devices including processors, routers, and switches. Progent's system integration experts can help you use both these tools to tune and troubleshoot your computer network.
Remote Support Dynamics 365 Business Central
Expert Microsoft Certified Dynamics NAV ERP Reports
Progent offers remote and on-premises configuration, upgrade, customization, training for Dynamics 365 Business Central/NAV.
Consultant Services Ubiquiti UniFi WiFi access point
Ubiquiti switch Consulting
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi appliances installed on multiple venues with thousands of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent can provide the skills of veteran Wi-Fi consultants who can help you to determine the benefits of Ubiquiti’s UniFi technology for your business and help you to plan, deploy, administer, and troubleshoot your UniFi solution.
Exchange Server 2019 Network Consulting
Exchange 2013 Remote Troubleshooting
Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and maintaining email systems for companies in the and throughout the U.S. Progent provides economical Microsoft Exchange Servers consulting services to make sure that your email system offers security, high uptime, easy connectivity for remote and wireless users, time-saving management tools, and productive integration with telecommunications. Progent provides expertise and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010, Exchange 2007, Exchange 2003, and MS Exchange 2000. Progent can also help small or mid-size businesses to migrate to Exchange 2016 Server or Microsoft Exchange 2013.
Remote Support Remote Workers Collaboration Software
On-site Technical Support Offsite Employees Collaboration Software
Progent can assist small and medium-size businesses to implement collaborative solutions to make it easy for their at-home workforce to benefit from positive interaction with fellow workers and customers.
Top Ranked 9800-40 wireless controller Support
9800-40 wireless controller Remote Technical Support
Cisco's Catalyst line of wireless controllers simplify the administration of wireless LANs by unifying the provisioning and control of Wi-Fi access points, tuning wireless throughput by limiting the impact of RF congestion, improving wireless availability with rapid auto-failover, and strengthening security by identifying cyber threats and filtering traffic content according to user class and locale. Progent can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and debug your existing Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's latest Wi-Fi controller technology.
Specialist Work at Home Helpdesk Services
Remote Employees Helpdesk Services Technical Consultant
Progent can provide small and medium-size businesses overflow or fully outsourced Help Desk support services for telecommuters.
Juniper SRX220 Router IT Services
24-Hour Juniper SRX Series Gateway Network Security Evaluation
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
ISA 2004 Standard Edition Server Network Consultant
24x7 ISA 2000 Server Engineer
Progent's Microsoft-certified ISA Server 2004 consultants have extensive backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security installations for information systems with many offices, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can assist your company in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your information security requirements without adversely limiting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.
Engineers Zero Downtime Data Center
Fault Tolerant Colo Engineers
Progent's Data Center engineers can show you how to select high availability data centers that match the particular requirements of your business. Fault tolerant colocation sites are particularly attractive to small businesses because of their affordability and convenience compared to pursuing a do-it-yourself approach. Attempting to design an in-house data center with even a basic level of fault tolerance is too costly for typical small organizations. Progent is ready to show you how to reap all the advantages of high availability data centers and 24x7 colo sites by providing a full range of consulting and maintenance services.
Network Services Microsoft Solutions Framework Project Methodology
Company-wide Standards for Best Practices Network Specialists
Progent’s team of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on industry background, at the forefront of IT support, performing a broad variety of technical projects for a large mix of customers. Every Progent support professional shares a refined set of individual best practices that are combined into company-wide best practices training that Progent teaches its support team. This guarantees that you get not just expert IT help, but also a support engineer with proven methods for applying technical knowledge to solve actual IT problems quickly.
Microsoft Exchange 2007 Specialist
Microsoft Exchange Support Outsourcing
Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Exchange Server 2007 upgrade strategy that avoids network downtime, reduces long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-site upgrades, Progent has the background to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and consulting offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Microsoft Certified Expert Microsoft Proxy Server Integration
Microsoft Proxy Server Support Services
Progent’s Microsoft certified consultants offer small and medium sized businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can protect your IT system from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to detect many attacks that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your IT security through expert planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft-certified engineers can help you to configure Microsoft Forefront TMG 2010, maintain any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Engineer Private Cloud Integration
ProSight Private Cloud Hosting Services Engineer
Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size organization's production servers in a solution that gives the maximum degree of dependability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting options are based upon mature virtualization techniques that allow small businesses with mixed- platform IT systems to economize dramatically on the expense of capital equipment, infrastructure maintenance, and network management while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.
Hybrid Microsoft 365 Exchange integration Professional
Award Winning Exchange Online and on-premises Exchange Technical Support Services
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes hosted at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist you with any phase of planning, implementing and debugging your hybrid Microsoft 365 Exchange Online, Exchange Online} deployment. Progent's Exchange specialists can deliver occasional expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is completed on schedule and within budget.
microsoft scom 2016 Outsourcing
Biggest scom 2016 resource pools Technical Consultant
System Center 2016 Operations Manager is designed to promote consistent performance and maximum availability for key workloads by providing centralized, cross-platform tracking of physical and virtual infrastructure deployed across local systems and private and public clouds. Progent's SCOM consulting team offers advanced remote and onsite expertise to help businesses of all sizes to plan, integrate, tune, enhance and troubleshoot Operations Manager 2016 deployments. Progent can assist you to migrate to SCOM 2016 from older releases of Operations Manager or from other IT infrastructure monitoring products, or integrate multiple monitoring systems into a unified IT management ecosystem. Progent can also help you expand your SCOM 2016 scope to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Outsourcing Services Microsoft and Mac Desktop
PC Desktop Computer Consultants
Progent can deliver a wide array of affordable remote and on-premises consulting services to assist your business to install, manage, and debug workstations and handhelds based on Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
24-7 Consulting Service Consulting Hourly Price
Value Pricing Help
Progent's pricing model is to bill for phone support and on-premises visits by the minute. As a result, you pay just for delivered services. Progent does not impose a higher rate for off-hours or emergency support, and inside California or in areas where Progent offers in-person service, Progent does not charge for travel time except for emergency support where on-site time is less than four hours. Also, Progent imposes no initialization fee and requires no monthly commitment for services delivered during normal working hours. Many service firms demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for quick repairs so you won't be tempted to permit minor problems to stay unaddressed.
Microsoft Project Server Programming
MCSE Expert Certified Support Services Project Server 2013
Progent's Microsoft consultants offer in-depth expertise in deploying, managing and troubleshooting any edition of Project Server and can provide a wide variety of affordable online consulting services following proven best practices to help organizations of all sizes to receive all the advantages of this powerful project management solution. Consulting support available from Progent include system design, software configuration and migration, strategies for secure collaboration among local and remote or mobile users, network infrastructure optimization, and specialized online training.
Computer Network Providers Company-wide Standards for Best Practices
Microsoft Consulting Best Practices Small Business Network Consulting Companies
Progent’s staff of Microsoft and Cisco Premier experts average longer than ten years of real-world industry background, in the trenches of network service, performing a broad variety of IT tasks for a large mix of businesses. Each Progent consultant shares a proven set of personal best practices which are combined into company-wide leading practices training that Progent teaches its support team. This means that you get not just world-class technical skills, but also a consultant with field-tested methods for using technical knowledge to solve real-world IT problems rapidly.
Skype for Business conference bridges Specialists
Urgent Microsoft Certified Expert Skype for Business Persistent Chat Services
Progent's Microsoft-certified consultants offer online and onsite consulting services for organizations of any size to assess the benefits of migrating to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can assist your business to plan a local, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Microsoft or Microsoft 365; configure high-availability solutions; interface Skype for Business with your PSTN gateway; and integrate other collaboration systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can help you design and validate a security strategy for your Skype for Business solution that is compliant with government and industry standards.
Mac and Exchange Consulting Services
Macintosh and Exchange Remote Consulting
Microsoft Exchange and Macintosh computers can co-exist efficiently. Progent's Apple and Microsoft certified consultants can help you install Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with colleagues who run Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac software can collaborate, enabling Mac users to receive and send messages, examine the Exchange global address list, import addresses, sync up calendars, and alert people to meetings via your Microsoft Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web Access are working. Progent also can provide specialized onsite Entourage education.
Azure cloud integration Programming
Consult Azure and Android integration
Progent can assist businesses of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can simplify IT administration and lower equipment investments. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud networking architectures you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and resources and ensure that you sidestep the common mistakes small organizations make when moving to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Google Android handhelds.
Cisco Certified Expert IT Training Network Engineer
24x7 Knowledge Transfer Consultant Services
Progent practices information transfer from Progent's support experts to customers. By educating customers to handle technical issues that are within their comfort zone, Progent is able to concentrate on offering hard-to-find skills where Progent has few competitors. Small companies who work with familiar independent consultants or who maintain internal support staffs benefit when Progent passes on information about critical technology and proven processes to make their networks more robust, protected, and efficient.
Integration ERP
MRP Contract Programming
In addition to providing the expertise of Microsoft Dynamics GP consultants, Progent has experts in Dynamics AX, Dynamics NAV, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, management help, migration support, and 1-on-1 or group webinar training classes tailored to meet your specific requirements. Progent's experts also can help you integrate and maintain a secure, reliable server and communications infrastructure to run your ERP, MRP and accounting solutions.
Altaro O365 OneDrive Backup IT Consulting
Altaro Office 365 Teams Chat Backup Network Consultants
Progent is an Altaro partner and can plan and manage a deployment of Altaro O365 Backup to protect your Microsoft 365} mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.
Teleworker Consultants
Troubleshooting At Home Workers
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Aironet Wireless AP Network Consulting
Cisco Expert Aironet 1500 Access Point Online Support
Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts offer remote or onsite configuration and debugging services to help you to plan, configure, update, optimize, manage and troubleshoot Aironet wireless AP deployments of any size or topology. Progent's Cisco wireless controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to build a seamless enterprise connectivity foundation that is simple to administer and scale. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, placement and configuration of Aironet wireless access points to accommodate your specific workplace design, construction, and expected workloads.
Top Ranked Helpdesk Sharing Online Troubleshooting
Help and Support Call Desk Sharing
Progent’s Co-managed Call Center service allows your business to share responsibilities for Help Desk support transparently between your IT team and Progent's large roster of seasoned desktop support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution based on the top shared professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, status tracking, and reporting.
Teleworker Collaboration Software Professional
At Home Workers Collaboration Software Consultants
Progent can assist small and medium-size companies to deploy collaboration solutions to allow their telecommuters to benefit from productive teamwork with fellow workers and customers.
Network Security Test Check Point Sandboxing
Check Point 15000 Firewalls Secure
Progent's Check Point consultants can show you how to choose and configure Check Point Firewall utilities and hardware powered by Check Point's technology to provide an affordable and efficient security solution for your corporate network. Progent can also help you configure other Check Point products including Check Point ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and provide a central source for continuing network support, administration, training, and consulting expertise.
Support and Integration Microsoft LCS Server 2007
Microsoft LCS Server Instant Messaging Remote Troubleshooting
MS Office Communications Server provides Instant Messaging and presence as part of a scalable, world-class package offering enhanced security, transparent integration with popular Microsoft products, an expandable, industry-standard development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from cost savings and elevated business efficiencies, enhanced worker productivity, and stronger intellectual property protection with this easy-to-administer, fault-tolerant solution. Successful implementations of Microsoft Office Communications Server call for careful planning and consideration prior to installation. Progent's Microsoft-certified professionals can provide the skill necessary to realize all the advantages of Office Communications Server throughout your whole corporation.
24-7 Meraki Switch Topology Support Outsourcing
Meraki Switch Planning IT Consultant
Cisco's Meraki family of access and distribution switches are designed for environments that go from small branches to campuses. Progent's Cisco-certified consultants offer cost-effective remote expertise to help your company to design and deploy an efficient network solution that incorporates Meraki MS switches, simplify network administration with Meraki's cloud-centric management tools, configure policies to ensure security and compliance, create and test a disaster recovery plan, and resolve technical issues related to any aspect of your Meraki ecosystem. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a unified networking solution.
Lync Server 2013 and Active Directory Consult
Microsoft Lync Server 2013 IM IT Consultants
Microsoft Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and public switched telephone network calling. Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office or Microsoft 365 and streamlines administration through integration with Windows AD. Lync can also cut capital and operational costs by doing away with VoIP hardware and subscription services, PBX systems, or legacy video conferencing technology. Progent's certified IM and Presence experts offer remote and on-premises support services to help your company to manage and repair your current Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist you to plan and carry out a smooth Skype for Business migration.
Debian Linux IT Consultant
Network Consultants Linux
Progent's Linux consulting experts provide small companies and software developers help with administering and supporting Linux computers that run with Microsoft-powered technology. Progent offers your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide array of expertise offers you an easy single consulting firm to show you how to create and manage a protected and robust cross-platform network and communications environment that allows Linux and Microsoft coexistence by integrating Windows with major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Professional CRISC Certified Network Risk and Information Systems Control Architect
CRISC Certified Risk and Information Systems Control Engineer
Progent can provide the services of a CRISC-certified risk management expert to help your company to design and implement an enterprise risk management (ERM) solution following leading practices promoted by CRISC and geared to align with your company's risk appetite, business objectives, and budgetary guidelines.
Top Rated Small Government Specialist
School District Cisco Specialist
Progent has a long background delivering a broad range of online network support and urgent repair services to local governments and schools across the U.S. Progent is one of the industry’s pioneers in delivering advanced online network support and has provided network support to organizations in every state. Remote support eliminates travel costs and resolves issues more quickly than onsite service calls.
On-site and Remote Support Active Directory
Project Planning Technical Support
For corporations with branch offices in California or any region covered by Progent's consultants, Progent's Microsoft-Certified network support professionals and certified Cisco system specialists offer a range of network consulting services such as project planning, Sarbanes Oxley compliance, site relocations, enterprise security, network design, on-site or phone-based branch office support, and technical support for data center hosting facilities. A Progent network architect can show you how to plan a multi-office network that makes efficient use of colocation facilities and Internet data centers. Progent’s Microsoft Premier consultants can help large enterprises design, integrate and maintain major rollouts of the latest releases of Microsoft products including Enterprise Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can assist you to deploy Cisco technology for connection solutions that incorporate simple, high-speed, integrated, and remote networking.
Solaris Security Consultancies
Network Security Audit Solaris
If your business runs a Sun Solaris environment or a mixed-platform IT environment, Progent's CISM and CISSP-certified security specialists can assist your entire enterprise in a broad array of security topics such as security administration practices, security architecture and strategies, access management products and methodology, software development security, operations security, hardware security, communications, network and Internet security, and workplace recovery planning. CISM and CISSP stipulate the fundamental competencies and worldwide standards of knowledge that information security professionals are required to master. These certification give IT management the confidence that those who have achieved their CISM, CISSP or ISSAP qualification have demonstrated the experience and theory to offer effective security management and consulting help.
Windows 2012 On-site Technical Support
Professionals Windows 2003 Server
The sophistication and connectivity requirements of Microsoft Windows Servers requires a network consulting team with hands-on expertise and broad familiarity with designing and building seamless, comprehensive business technology solutions. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business objectives. Progent’s IT services can assist you with designing, deploying, managing, and troubleshooting Windows Server systems that increase the productivity of your computer system. Progent’s consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Catalyst 3850 Switch Integration Services
Catalyst Switch IPv6 Computer Consultants
Progent's Cisco-certified CCIE networking experts can assist your business to configure, manage, update, tune and debug Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and move efficiently from outdated switches to modern devices.
Co-managed Support Desk Remote Consulting
24x7 Shared Helpdesk Remote Support Services
Progent’s Co-managed Help Desk service allows your IT organization to share the load for Help Desk support transparently between your IT team and Progent's large roster of veteran technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution built around the top shared PSA tool for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.
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