Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Progent's IT consulting for small organizations in the Palo Alto vicinity are concentrated on customers who need immediate and economical assistance with system dependability, security, productivity, administration, or recovery. This short selection of Progent's engineering support options and technical experience should provide a sense of how Progent can assist you to increase the competitive value of your information system.



  • Progent's certified Microsoft Project and Project Online consultants offer advanced online and onsite support for Project Server and Project Online as well as for all Microsoft platforms that integrate in conjunction with Microsoft Project. Services provided by Progent include Microsoft Project Server and Project Professional planning and support, SharePoint 2013 migration planning and development, SharePoint Server 2010 planning and configuration, SQL Server 2016 migration, Microsoft SQL Server 2014 integration, SQL Server 2012 management, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 configuration, Microsoft Exchange Server 2010 management, Excel and Office 365 Excel application support, plus Office PowerPoint and Visio webinar classes. Progent offers access to Cisco-certified CCIE engineers to assist your company to optimize your environment to support local, branch office, at-home, and mobile users so that they can use Microsoft Project Server to collaborate securely and productively. Progent's network security engineers can assist you to plan and enforce security policies that protect important project data without disrupting the efficient exchange of authorized information.

  • Exchange Server 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important new features plus a redesigned architecture. These enhancements affect vital IT areas including ease of administration, high availability (HA), security, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can deliver online or on-premises support to assist your organization to administer, optimize and debug your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more current release of Exchange Server in a local, cloud-based, or hybrid deployment.

  • Progent can assist small and medium-size businesses to configure efficient remote endpoint management solutions for administering devices used by telecommuters. To find out about how Progent can assist your company to manage and monitor the remote endpoints of your at-home workforce, go to expertise for managing the remote endpoints of your teleworkers.

  • Barracuda Backup is an affordable, subscription-based backup/restore platform for small and mid-size businesses. A Barracuda Backup solution can incorporate a purpose-built physical appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your existing storage hardware. Barracuda Backup protects vital company data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to help your business to design, configure, operate and troubleshoot a BDR system based on Barracuda Backup. For details, go to Barracuda Backup and disaster recovery consulting and management.

  • Progent's data backup experts can provide consulting support for a wide range of products and services that deliver solutions for protecting Windows, Mac, and Linux physical and virtual servers and workstations plus notebooks and handhelds. Progent supports leading backup platforms by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent also offers support for Acronis, MozyPro, Retrospect, Apple Time Machine, Backup Exec, BackupAssist Software, CrashPlan PRO, and Solaris FLARs. For large organizations, Progent can provide VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services are offered to small and mid-sized businesses as a low cost and fully managed service for secure backup and disaster recovery.

  • Progent can provide the affordable services of remote Internet connectivity experts to help your company to evaluate or enhance your Internet services so your Internet connectivity solution matches your business requirements. Services available from Progent's engineers include assessment of your current bandwidth utilization, carrier and service plan comparison and ordering, network provisioning, and overseeing a smooth move to a new ISP and/or service arrangement. Network provisioning can include optimizing current routers and deploying additional ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol configurations.

  • Progent is experienced in the architecture, setup, and integration of cohesive networks by melding advanced technology from a pool of top hardware and software companies. Services offered by Progent include Microsoft technology consulting, Cisco network products expertise, help with Apple Mac and Apple iOS platforms, Linux integration, BlackBerry and other smartphone integration, VMware vSphere and vCloud planning and deployment, Oracle database administration and development support, Citrix desktop virtualization consulting, and Juniper firewall set up.

  • Progent can provide affordable access to an Oracle certified expert for Oracle DBA support or an Oracle software developer. Progent can help you to develop effective mechanisms for critical Oracle DBA tasks such as performance tuning, backup and restore strategies, and information security, or train your IT personnel how to use industry best practices for streamlining various management tasks. Progent can also provide the support of a PL/SQL programmer to help you to design, tune, enhance, or migrate Oracle-based applications that can vary from forms to database-powered web sites. Progent has experience with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also help you to optimize current SQL code using Oracle's SQL Access Advisor.

  • Progent can provide businesses with an IT management professional who can act as a part-time CIO. This veteran technology officer can provide long-term direction to assist your company to deploy appropriate technology to improve business processes so they match better with your business objectives. Your business can develop and install a well conceived IT plan without absorbing the cost of a full-time Chief Information Officer. Important services Progent's part-time CIO can carry out include growth strategies, establishing technology budgets, building models for TCO, analyzing workflows, negotiating with vendors, defining security and compliance standards, cash flow management, automating network management, software revision tracking, IT asset documentation control, and disaster recovery preparedness.

  • The ProSight Ransomware Preparedness Report is a low-cost service centered on a phone interview with a Progent information assurance consultant. The fact-finding interview is intended to help assess your company's ability either to block or recover quickly after a ransomware attack. Progent will consult with you personally to collect information about your existing antivirus tools and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective security and backup/recovery environment that aligns with your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

  • ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security vendors to provide web-based management and world-class security for your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a further layer of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter. Find out about Progent's complete ProSight portfolio of low-cost network monitoring and management services for small and mid-size businesses

  • Microsoft's virtual desktop solutions reduce the effort needed for IT managers to deploy software programs so that they are standardized across an entire workforce, provide the power to control access to business information, and allow fast deployment of additional or updated workstations. In Windows Server 2016, the Terminal Services tool has been revamped and named Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure (VDI) that powers RDS simplifies desktop connectivity, improves responsiveness, tightens data security, centralizes administration, and provides a nearly seamless client environment. Progent's desktop virtualization engineers can help your company to assess the strategic advantages of Microsoft's desktop virtualization technologies, configure test and on-line deployments, optimize your system architecture to accommodate virtualized clients effectively, evaluate and remediate security issues, and train your IT managers to follow industry best practices to achieve maximum payback from client virtualization.



    More Facts

If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you are in need of computer support, information technology outsourcing, or top-level expertise from a Progent consultant, call 650-543-0400 or visit Contact Progent.



An index of content::


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    The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for testing mission-critical applications, creating cost-effective migration methodologies, evaluating and optimizing performance, designing or verifying business continuity solutions, resolving compatibility problems, and building training environments for the latest technologies. For Progent customers who lack sufficient in-house resources to assemble effective test systems, the lab cuts capital outlay and engineering risk while keeping vital network initiatives on schedule.

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    Progent's certified consultants offer computer support and network consulting expertise for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the complete line of Microsoft server platforms. Progent's upgrade, configuration, administration, and support expertise for Exchange Server 2003 include system design, installation, documentation, local and remote technical support, Help Desk outsourcing, expert security evaluation, and full-service network management outsourcing.

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    Progent's Cisco Jabber consultants can provide remote or on-premises expertise to assist organizations of any size to plan, implement, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide in-depth support for all the technologies that make up building a cohesive Cisco Jabber collaboration solution including Cisco network devices and management software, Microsoft Office apps, Windows and Mac computers, Apple iOS and Android smartphones, SIP trunking, Wi-Fi networks, security and compliance, cloud integration, immersive telepresence systems, PBX products, business continuity, and other components of a cohesive collaboration solution.

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    VMware's NSX network virtualization platform enables you to build complete logical networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high level of automation regardless of the hardware making up the underlying IP network. VMware Site Recovery Manager allows programmatic recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. SRM also enables non-disruptive testing for disaster recovery, updates and fixes and can generate audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware SRM can rapidly restore the complete virtualized network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to design, configure, test and manage a DR system based on VMware SRM and VMware NSX.

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    Progentís wireless consultants can help small organizations design, choose, evaluate, configure and maintain secure building-to-building wireless bridges that integrate transparently into your existing network while offering a degree of protection that equals or excels wireline connections. Progent offers expertise in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can show you how to select and deploy the wireless link solutions that fit best with your company needs.

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    By using virtual servers, businesses can operate many virtual servers on a single physical server. Virtualization technology enables IT organizations to gain all the benefits of server isolation, while avoiding the expense that goes with purchasing extra server hardware. Virtualization is also the enabling technology for building private clouds, which provide important advantages such as lowering the costs of capital equipment, facilities, and management while improving information security, network reliability, and recoverability. Other useful server management options include network monitoring software, Windows Server Update Services, and remote system management hardware. Progent's professional server management consultants can assist you in all aspects of server virtualization and administration to enable your business to cut expenses and conserve time.

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    Progent is convinced that a carefully architected and implemented information system is a vital piece for accelerating any company's growth, and Progent applies this philosophy in our corporate system environment. We have created a fault-tolerant virtual office infrastructure that enables our staff consultants and certified contractors to offer fast and effective support, cooperate closely on complex projects, and gain from professional and private growth by acting as part of a dynamic company ethos of personal drive and freedom.

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    Progent's Microsoft and Cisco-certified consulting engineers can assist your organization to assess the value of Exchange Server 2010 for your company and can assist your IT staff to plan and carry out a smooth upgrade to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will provide quick ROI by increasing your workers' efficiency, lowering the expense of hardware and support, streamlining management, and consolidating your vital communications platforms.

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    Progent delivers the services of Microsoft and Cisco-Certified IT support professionals to show customers affordable ways to help companies optimize the benefits of Microsoft and Cisco technology. For environments that span from remote offices to large enterprises, Progent's expert consultants can assist you to enhance your information system's e-mail architecture, protection, reliability, performance, and network management.

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  • Meraki MR52 Access Point Support Outsourcing
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    Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a large campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco appliances for unified management.

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    Progent offers affordable remote and onsite consulting to assist companies to migrate any portion of their critical IT infrastructure to Google Cloud Platform services. This can save time and hardware expense and enable access to Google's cutting edge machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness assessment, system design and review, testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security strategies.

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    Progent believes that a well designed and implemented information system can be a vital factor for enabling any company's success, and Progent follows this philosophy in our corporate network infrastructure. Progent has built a non-stop virtual office infrastructure that allows our staff engineers and certified contractors to deliver fast and efficient support, cooperate easily on complex jobs, and gain from professional and personal growth by being part of a dynamic business ethos of personal drive and independence.

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    Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small company's servers in an environment that gives the highest level of availability and expandability and is in addition simple to migrate to another host. ProSight Virtual Hosting options are built on mature virtualization techniques that enable small and midsize businesses with mixed- platform environments to economize significantly on the expense of capital investments, infrastructure support, and IT administration while achieving world-class fault tolerance and an unmatched degree of vendor independence.

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