Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services

Progent's computer support for small and mid-size businesses in Palo Alto are concentrated on clients who need fast and affordable help for system reliability, security, efficiency, administration, or recovery. The following short list of Progent's consulting services and networking expertise will provide an idea of how Progent can assist you to enhance the competitive value of your computer network.

  • Exchange 2013 includes major improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers powerful new features as well as a revamped structure. These enhancements favorably impact vital IT areas like ease of administration, availability, security and compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can provide online or on-premises support to assist your organization to manage, optimize and debug your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more up to date release of Exchange Server in a local, cloud-based, or hybrid deployment model.

  • If you are creating UNIX or Linux applications on a network that includes Windows-based servers, desktops and applications, Progent offers IT outsourcing and consulting services that keep your network fully operational while reliving you to focus on your area of highest value expertise. By using sophisticated network monitoring and providing remote and optional on-site support as you need it, Progent provides UNIX developer support that provides an affordable way to manage an information technology network that features high availability, comprehensive security and performance.

  • Progent offers the services of CISM Premier cybersecurity management experts. The Certified Information Security Manager (CISM) committee describes the basic competencies and global standards of skill that IT security professionals are expected to master. It gives executive management the confidence that those who have qualified for their CISM credential possess the background and knowledge to provide efficient security management and consulting services.

  • GIAC was founded in 1999 to validate the knowledge of IT security experts. GIAC certifications are acknowledged by businesses and government organizations throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide help with any of the network security services addressed under GIAC accreditation including auditing network security mechanisms, event handling, intrusion detection, web services security and SIEM solutions for compliance with regulatory requirements for promptly reporting events.

  • Cisco Unity Connection, an integrated extension of Unified Communications Manager (CUCM), is a unified voicemail solution that accelerates teamwork by providing flexible set of alternatives for accessing voice messages within an environment that is easy to implement and maintain. Unity Connection allows you to read and manage your voicemail messages from your Exchange inbox, web browser, Cisco Jabber, a Cisco Unified VoIP endpoint, a smartphone, or an iPad or tablet. Unity Express (CUE), available in select Cisco Integrated Services routers, offers cost-effective voicemail, integrated messaging, interactive voice response, and greeting functions for small to mid-size businesses (SMBs) and enterprise branch locations with as many as 500 users. Progent's Cisco-premier CCIE network consulting experts offer Cisco Unity Connection and Unity Express (CUE) configuration and troubleshooting services to make sure your CUE solution delivers maximum business value.

  • Progent has put together two low-cost service packages intended to enable small companies to receive a professional security assessment from a certified security consultant. With Progent's External Security Inventory Checkup, a security expert runs an extensive test of your network from beyond your company firewall to uncover possible weaknesses in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, an engineer runs a network scan from a secure machine within your firewall to evaluate vulnerabilities to internal attacks. Both security inventory packages are set up and run from a secured external site.

  • If your network incorporates Cisco routers, you may be running an outdated release of IOS, the network OS powering most Cisco router as well as the latest switches from Cisco. Cisco frequently publishes updates to IOS to correct problems, plug security vulnerabilities, or improve functionality. Unfortunately, updating IOS and other Cisco control software can be tricky, depending on your Cisco equipment and your network environment. For example, there could be limited internal RAM that might cause a new OS release to execute improperly. Progent's Cisco CCIE network engineers offer a wide array of support services related to upgrading Cisco IOS or other Cisco control software such as IOS EX, CallManager or Unified Communications Manager (CUCM). Progent's consultants can run version audits of your router software, recommend sensible updates, prepare Cisco appliances, copy images/, configure and test your update, optimize throughput, resolve issues, and train your network support managers how to get the benefits of any important new functions.

  • Progent can provide online or on-premises help from a certified CCIE specialist to assist you to design, deploy, manage and troubleshoot converged communications networks built on Cisco Unified Communication products in an in-house, cloud-centric, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications consultants have in-depth backgrounds helping companies of all sizes to create advanced collaboration ecosystems by providing expert services such as Unified Communications Manager (CUCM) and CallManager system design and deployment, VoIP phones and soft phones configuration, and wireless VoIP phone solutions. Progent can assist you with Cisco's entire portfolio of UC applications such as Cisco Jabber, WebEx, Cisco Unity Express (CUE), Cisco Unified Contact Center Express (CCX), and Unified Attendant Console.

  • Progent's Google Cloud Platform (GCP) integration experts can provide affordable remote and onsite support to help organizations to migrate any part of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow access to Google's state-of-the-art AI and machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness evaluation, architectural design, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security.

  • Progent's certified Microsoft Project and Project Online experts offer advanced remote and onsite support services for Project Server and Project Online as well as for all Microsoft products that work closely with Microsoft Project. Services offered by Progent include Microsoft Project Server and Project Professional integration, SharePoint Server 2013 migration consulting and development, SharePoint 2010 planning and deployment, Microsoft SQL Server 2016 integration and development, Microsoft SQL Server 2014 migration, Microsoft SQL Server 2012 support, MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Microsoft Exchange 2010 support, Excel and Microsoft Office 365 Excel application support, and Office PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE network engineers to assist your company to optimize your infrastructure to accommodate local, branch office, home-based, and mobile users so they can use Microsoft Project Server to collaborate safely and efficiently. Progent's network security engineers can help you to define and police security policies that safeguard sensitive business information without interfering with the efficient exchange of authorized data.

  • Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks firewalls to create a next-generation security solution that extends across your on-premises and cloud assets and guards any user at any location with any endpoint device. To learn more, visit Progent's Palo Alto Networks PA-Series firewall integration consulting.

  • Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides small to mid-size businesses automatic backup and simplified restore capabilities for Microsoft-based networks. Data Protection Manager 2016 delivers application-aware protection for key workloads such as Microsoft SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, supports virtual machines running on Hyper-V as well as VMware, and can use Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consultants can assist you to design, implement, manage, and troubleshoot a multi-site backup/recovery solution powered by System Center 2016 Data Protection Manager. Progent can help you to migrate from an older release of Data Protection Manager or from an outdated system, and Progent can tune your SCDPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployments. Progent can provide remote or onsite support and can deliver occasional expertise to resolve technical bottlenecks or deliver comprehensive project management services to make sure you complete your Data Protection Manager 2016 initiative on time and on budget.

  • ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates your backup processes and enables rapid recovery of vital files, applications and VMs that have become unavailable or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can provide advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FINRA, and PCI and, when necessary, can help you to recover your critical data. Learn about Progent's entire ProSight line of low-cost outsourced network management services for small and medium-size businesses

    More Facts

If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you require computer support, IT outsourcing, or advanced expertise from a Progent professional, call 650-543-0400 or visit Contact Progent.

An index of content::

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  • 24x7 HelpDesk Onsite Technical Support
    Computer Support Help Desk Professional

    The Help Desk support delivery model adopted by Progent's Technical Response Center offers small and midsize organizations an dependable option to reliance on independent consultants by offering broad technical knowledge shared by numerous engineering teams, optional 24x7 access to urgent assistance, escalation capability to top-level engineers for handling even the most intractable problems, support consistency and reliability, quick follow through enforced by seasoned service administrators, a choice of easy-to-use techniques for initiating service tasks, plus a high level of progress visibility made possible by ticket tracking and accessible via a web portal.

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  • Best Practices Troubleshooters
    Microsoft Consulting Best Practices Tech Consultants

    Progentís staff of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on professional background, at the front lines of network support, performing a broad variety of technical projects for a large array of customers. Each Progent support professional shares a refined collection of individual best practices that are combined into shared leading practices standards that Progent instills in its support team. This ensures that you get not only world-class IT help, but also a consultant with proven methods for using computer knowledge to solve real-world network problems rapidly.

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  • Altaro VM Backup and vCenter Consulting Altaro VM Backup and Hyper-V Support and Integration
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  • Award Winning Technology Consulting Services Hybrid Exchange Online and Exchange on-premises Office 365 and Apple iOS Computer Engineer
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  • Consultant Services QTS Sacramento Natomas Data Center
    QTS/Herakles Data Center Technology Professional

    The QTS Internet Data Center is located in the earthquake-neutral Natomas area of Sacramento, CA. If your business is currently using the QTS data center as a colocation facility or if you are considering migrating your main or disaster recovery equipment to the Herakles data center, Progent can provide a variety of cost-effective consulting services that include data center relocation, system installation and updates, network improvements, comprehensive project management services, virtualization expertise, remote network monitoring, streamlined system management, application programming, business continuity planning, security evaluation, and the use of Progent's Test Lab.

  • Cisco Configuration Assistant Consultant Services Cisco SBCS Professionals

  • Microsoft Certified Partner Windows Server 2012 R2 Hyper-V Technical Support
    Top Windows Server 2012R2 Storage Spaces Consultants

    Progent's Microsoft-certified professionals can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, optimize your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, educate your IT support, staff, create a corporate-wide security plan, automate IT management, assist with application development, and build and validate a DR/BC plan.

  • Cisco Firewall Technical Consulting Cisco Management Installer

  • Windows Hyper-V 2016 Shielded VMs Computer Consultants
    Microsoft Expert Windows Hyper-V 2016 Shielded VMs On-site Technical Support

    Windows Hyper-V 2016 incorporates core technologies initially designed for and proven on Microsoft Azure, among the world's largest public clouds. This dramatically enhances the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving data security, uptime, scale, manageability, dependability and disaster recovery. Progentís Microsoft-certified consulting team can assist you to assess the benefits of Hyper-V 2016 for your business, configure test environments to verify the ability of Hyper-V 2016 to support your critical workloads, plan an efficient network topology for a cloud-centric or hybrid deployment, create and execute a non-disruptive migration strategy, educate your IT administration and technical support staff, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 solution gives you the highest possible business value.

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  • Citrix VHD desktops Support and Setup Citrix VDI IT Consultants

  • Windows Server 2016 Multi-domain clusters Integration Services
    Microsoft Experts Windows Server 2016 Software Load Balancing Online Help

    Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting to assist organizations of all sizes to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.

  • Citrix XenApp Application Delivery Engineer Specialist Virtual Windows Application Delivery

  • 24/7 information Systems Audit Symantec Security
    Symantec Raptor Firewall Network Install

    Progent's Symantec consultants can help you maintain discontinued Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and VelociRaptor line or help you upgrade to more recent firewall/VPN technology. Progent can also help you design and implement a comprehensive security plan that can incorporate firewall and VPN devices and software, managed security and virus protection services, server and application monitoring products, and formal policies and processes. Progent has the expertise to be your single resource for on-going network help, administration, training, and security expertise.

  • Citrix XenDesktop Consulting Services Citrix virtual Windows desktops Professionals
  • CompTIA Network+ Network Installation MCAD Computer Consultation
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  • Remote Professionals ProSight Remote IT Management
    ProSight Remote Network Management Engineer

    Progent's ProSight family of managed IT services are geared to provide businesses who have minimal in-house network administration and support staffs with affordable help from enterprise-class management tools and consulting expertise. Advantages of the ProSight line of managed services include predictable network management expenses, smart automation of common management tasks, ongoing adoption of new information technology, smooth transition from older technology to modern solutions, close fit between information technology with business goals, access to seasoned network consultants, and allowing management to focus on business issues rather than fast-evolving network technology.

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  • Polycom RTX Telepresence Consult
    24-7 Tandberg Video Conferencing Consult

    Progent can provide the services of an accredited engineer with expertise integrating technology from the major telepresence vendors such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to design, configure, upgrade, or maintain a video conferencing environment that protects your investment and optimizes the business value of your IT system. Progent can also provide the services of network infrastructure consultants able to assist businesses of all sizes to create and troubleshoot a network that provides the speed, dependability, security, and expandability you need to support your video conferencing/telepresence environment.

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    Progent's Microsoft-certified consultants can help organizations of all sizes to follow leading practices to set up SCVMM 2012 hosts, networking, storage systems, and library resources; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist you to move from an older version of SCVMM or from a third-party management system, and Progent can assist you to enhance and troubleshoot your existing SCVMM environment to make sure you get the highest possible business value.

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  • Exchange 2013 Compliance IT Consultants Exchange 2013 EAC Consultant Services
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    Progentís data center support services are designed for companies with equipment located at Internet Data Centers or data center colocation hosting sites and requiring on-demand in-person help at the collocation site plus off-site help from Microsoft and Cisco Premier experts. Progent offers a complete range of Internet Data Centers and data center and colocation support services including system topology analysis, Windows and UNIX server installation and support, tech support for server and communications infrastructure, design and deployment of zero-downtime systems, defining and implementing layered security defenses, firewall configuration and troubleshooting, configuring load balancing environments, and planning high-availability server cluster configurations.

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    ISA 2006 is a comprehensive edge gateway that offers a fully integrated application layer firewall, virtual private network (VPN), and web caching solution for protecting the Internet-facing networks of any organization against a wide variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 consultants can help you design, cost-justify, test, implement, customize and manage the any edition of ISA Server 2006 on your information system.

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    If your company is producing UNIX-based applications in an environment that includes Microsoft Windows-based servers, desktops, and office productivity products, Progent offers full-service network support outsourcing that allows you to concentrate on your area of high-value know-how while avoiding the constant hassle of managing your business network. Through the use of automated server monitoring and by delivering online and in-person support when your company needs it, Progent represents an economical way for managing an information network that features excellent reliability, protection, and performance. Progent's developer support services include full-service network support outsourcing, virtual server infrastructure, remote and on-premises support and troubleshooting, 24x7 monitoring, and Helpdesk outsourcing.

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    Progent can deliver a broad range of affordable support services to assist you to install, integrate, repair, and administer workstations and notebooks powered by Windows, Apple macOS and OS X, or various editions of Linux. Progent can offer on-premises or remote assistance for single machines or laptops or work with your business to design and implement a large-scale rollout of new or updated OS software and business applications. Progent can also supply consultants and technicians to help you to plan for and implement a site relocation or merger designed to cause minimal interruption to your business.

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  • Specialist System Center 2016 Configuration Manager
    SCDPM 2016 Computer Engineer

    System Center 2016 delivers major improvements in the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016, Windows 10 clients; unified management of heterogeneous networks that incorporate various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide world-class online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and configure a new implementation of Microsoft System Center 2016, extend or tune an existing one, migrate smoothly from an earlier release of System Center, or troubleshoot your System Center environment.

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  • Microsoft Azure hybrid cloud integration Consultancy Consultant Services Enterprise hybrid cloud integration

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    Progent can help businesses of all sizes to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower equipment expense. Microsoft Azure offers a wealth of cloud services and Progent can help you to understand the advantages and restrictions of various cloud computing architectures you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the typical errors small organizations make when migrating to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN connections and to integrate Apple iOS devices and Google Android smartphones and tablets.

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    Microsoft Systems Management Server 2003 provides added functionality for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs reduce the net operational expense of managing and deploying software by making it simpler to install system images, control mobile devices, and run management utilities. In addition to advising you about techniques to save management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT tasks involving areas that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can minimize cost and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you define sensible processes and policies to manage handheld computers and smart portable phones so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you design a security strategy that includes standards, processes and IT products to keep your IT network protected.

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  • XenServer Remote Troubleshooting
    Consulting Services Citrix Virtualization

    Progent's Citrix-authorized engineers can help you to understand the strategic benefits of XenServer as well as other Citrix platforms, and can assist your IT organization to plan, validate, implement, troubleshoot, and support a Citrix XenServer installation. Progent can in addition analyze your existing Citrix technology deployment and help you to optimize consolidation, performance, security and compliance, uptime, and recoverability.

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  • Microsoft Exchange 2003 Upgrade Online Support Online Consulting Exchange 2003

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    Progent can help organizations of any size to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; plan, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your business to upgrade from an earlier version of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to enhance and troubleshoot your current SCVMM ecosystem so you realize the highest possible business value.

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    For enterprise project management support, Progent can provide the services of senior information technology experts with years of experience in IT management, application development, and process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide project management skills to help enterprise clients adhere to leading practices to ensure that strategic projects are successfully completed on schedule and on budget.

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    Cisco has developed a full array of routers that includes appliances built to provide the protection, bandwidth, and reliability demanded by organizations from small offices to global enterprises. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and system uptime. Progent can show you how to select and configure Cisco routers to establish a reliable infrastructure for your network and to make it easy to expand as you add new users, open new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS operating system, such as Cisco's 800 series of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Routers.

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    Progent offers organizations of all sizes enterprise-class IT remote or onsite consulting services for networks powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also offer security consulting for companies ranging from the small office to the global enterprise.

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    Progent's certified engineers can help your company to evaluate Microsoft Windows 7 to verify application compatibility and to check its performance and stability operating in your environment. Progent's consultants can also show you how to estimate the potential strategic value of adopting Windows 7. If you decide that Windows 7 fits your business strategy, Progent can help your IT organization to design and execute a smooth deployment of Windows 7 from a your current release of Windows.

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    Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical online and onsite expertise, application development, and debugging services for businesses of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud infrastructure into a cohesive intranet system.

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    Besides offering access to Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers software development, troubleshooting, administration help, upgrade assistance, and one-on-one or group webinar training classes customized to address your specific needs. Progent's consultants also can show you how to integrate and maintain a secure, robust server and communications infrastructure to support your ERP, MRP and accounting solutions.

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    Progent's certified SQL Server application programmers and database administrators offer online expertise to help businesses of all sizes to build, administer, and troubleshoot applications powered by Microsoft's SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server experts can provide help with any facet of application development in solutions that range from small business or departmental databases to VLDB applications and enterprise-class data warehousing.

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    Progent's Linux consulting experts offer small businesses and software developers assistance with administering and supporting Linux systems that coexist with Microsoft-based networks. Progent can give your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide array of experience provides you with an easy single source to show you how to create and manage a secure and reliable cross-platform network and communications infrastructure that supports Linux and Microsoft interoperability by integrating Windows with major Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Citrix has developed a comprehensive line of products that provide advanced manageability, scalability, and responsiveness for server virtualization and for centralized delivery of Windows desktops and Windows applications. For distributing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix offers XenServer and Citrix Essentials. Progent's Citrix-certified engineers can help you to assess the strategic advantages of Citrix technology and show you how to plan, validate, deploy, optimize, and support Citrix solutions.

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    Progent provides nationwide remote phone support and troubleshooting services for businesses that run Apple macOS and OS X environments or whose IT systems feature a mix of Mac and Microsoft technology. Progent's engineers can provide Apple macOS and OS X clients a range of IT services including desktop assistance, upgrading to the most recent version of macOS from legacy editions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad synchronization and troubleshooting, or moving to iCloud. Remote IT help provides optimum return for your IT budget by preserving client productivity and shortening the hours billed for computer repair services. Advanced online support technology and experienced technicians and engineers allow Progent to solve the majority of IT problems without wasting time and expense by traveling to your site. In most of cases your IT problems can be remediated by telephone or via a mix of telephone help and remote network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISM and CISSP premier security professionals to help you with the most challenging network issues.

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