San Francisco North Bay
Petaluma, Sonoma County:
Computer Consultant Experts
IT Support and Outsourcing
Onsite Service Available in Petaluma, Sonoma
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |
Progent's certified professionals can deliver a broad selection of consulting and support assistance for computer networks powered by any combination of Windows, Cisco, Apple macOS and OS X, or Linux platforms. Network support services offered to small businesses in the Petaluma vicinity by Progent's team of seasoned engineering experts include:
- Progent is experienced in the design, setup, and integration of cohesive computer networks by combining advanced technology from a pool of top hardware and software vendors. Support services offered by Progent include Microsoft technology consulting, Cisco network products engineering, consulting for Apple Mac and Apple iOS technology, Linux support, BlackBerry and other smartphone integration, VMware vSphere and NSX planning and deployment, Oracle DBA and development services, Citrix XenApp and XenServer consulting, and Juniper firewall set up.
- Progent's simplified by-the-minute billing model requires no complex contracts, retainers or hidden charges. Many other support companies have minimum billable time or other extra fees that drive up service. For remote support during normal business hours, you only get charged for the actual time spent working on your problem. If it only takes ten minutes to solve your problem, then you only pay for ten minutes. For advance scheduled onsite service work booked more than 24 hours in advance, you are charged only for the time when Progent's expert is actually on-site working on your problems. Just Progent's competitive per-minute rate. For urgent same-day onsite service calls, you might be billed for our engineer’s travel time, but never a higher emergency rate. Because Progent has a large pool of consultants located within the entire service territory, an available consultant is usually close by to assist. Progent can also dispatch onsite technical support to the majority of zip codes in the U.S. within 24 hours of receiving a service request. Progent's remote technical support team has provided assistance to small companies in every state in the U.S (See Progent's customer testimonials.)
- Progent's Microsoft-certified consultanting team offers System Center 2012 Configuration Manager design and deployment, Microsoft System Center 2016 Configuration Manager hybrid cloud integration, and Intune integration help to centralize and streamline the administration of your desktops along with your Cloud-connected mobile devices. Progent can help you to migrate efficiently to SCCM 2016 from a legacy device and application management solution or assist you to modify your current SCCM 2016 ecosystem to accommodate your evolving business needs.
- Progent's SQL Server application developers can help you to create and maintain applications that utilize the SQL Server database platform. Progent adheres to industry best lifecycle management practices to build scalable, easy-to-manage SQL Server database applications and is able to work with a client's IT staff to deliver projects in a timely and cost-effective manner. Progent for can assist your company to create Microsoft SQL Server solutions by providing a wide array of consulting services including specification of features and scope, data tier architecture, data migration,
T-SQL coding, software installation, storage management, performance tuning, backup and restoration strategies, partitioning, consolidation of stored procedures, replication mechanisms, security and compliance, and business continuity. - Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that incorporates more than 25 years of background helping manufacturing and distribution companies to manage complicated supply chains and improve the efficiency of key business processes to get products to market quickly and meet customer commitments dependably. Progent can provide the skills of an ERP consultant with more than two decades of experience with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite consulting that can range from occasional guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, training, and database administration. To find out more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
- Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a broad range of remote services to assist your organization to design, program, test, install, administer, and debug business applications powered by any release of Excel, including Office Excel desktop and Office 365 Excel. Progent can help you to move your legacy Excel applications to the newest versions of Excel, integrate Excel with Apple iOS and Android mobile devices, and fix compatibility problems between various versions of Office Excel. Progent offers as-needed support to organizations who need a quick fix to a specific problem associated with Excel and Progent can also provide comprehensive project management support for migrating or developing line-of-business application software based on Office Excel. Progent's cost-effective online training for Office Excel can be customized to meet the special requirements of individuals or groups.
- The failover cluster technology incorporated into the latest releases of MS Windows Server has been radically re-engineered to simplify the installation, setup, and administration of clusters and to offer greater levels of network dependability, protection, performance, and flexibility. New or improved capabilities include automated cluster verification, easier configuration and deployment, improved cluster administration, redesigned cluster architecture for increased availability, hardened protection and quorum structure, fewer failure points, more disk and memory capacity, improvements for geographically dispersed clusters, and live migration support for Hyper-V virtual servers. Progent's Microsoft-certified cluster technology consultants can help your company evaluate the advantages of Windows clustering, design and execute an installation, train your IT personnel to manage your failover clusters, provide continuing consulting and support services, and create and validate a disaster recovery procedure. Progent's Windows Server 2019 high availability (HA) cluster consultants and Windows Server 2016 disaster recovery consultants can help you you to plan and deploy an affordable disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster technology proven in Microsoft's massive Azure public cloud.
- Progent's iPhone and iPad integration consultants offer cost-effective remote consulting to assist your business to plan, deploy, and fix any facet of your iOS and Windows integration solution and is available for quick jobs to help you through specific technical roadblocks or major engagements to help you finish business-critical projects on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you build or support a resilient, secure and efficient network infrastructure that aligns with your mode of computing. Progent can also provide online and onsite training to show you how to manage and use your iOS devices in a safe, collaborative ecosystem that maximizes the strategic value of your IT network.
- Progent's CISSP certified security consultants and CISM certified security engineers can assist your company to protect your Apple macOS and OS X network system through expert services which include running extensive security auditing, cleanup after hacker assaults, configuring firewalls, implementing safe remote access, installing automated software for defense against viruses, spam, and DHAs, and designing a detailed security plan customized for your enterprise and network environment.
More Facts
If your small business is in the Petaluma or Sonoma area and you require computer support, information technology outsourcing, or advanced expertise from a certified Progent engineer, call 707-559-7400 or visit Contact Progent.
An index of content::
Email Guard DLP Professional
Specialist ProSight Email Security Gateway
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide web-based management and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard combines cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further layer of analysis for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter.
System Center 2016 Disaster Recovery Outsourcing
System Center 2016 Virtual Machine Manager Computer Consultants
Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent’s Microsoft and Cisco Premier network support experts. With Progent's economically priced IT service programs, small organizations can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to provide small company information systems enterprise-class availability, security, and productivity.
Exchange 2019 Upgrade Onsite Technical Support
Exchange 2019 and Windows Server Core Online Technical Support
Progent can help you in any facet of your upgrade to Microsoft Exchange Server 2019 including deploying Windows Server 2019 as a host for Exchange; designing high availability (HA) system topology for a local, cloud-based or hybrid environment; moving mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Microsoft Expert Live Online Office Excel Training Professional
Learning Live Online Windows 10
Progent provides customized online instruction for an array of client applications and environments such as Microsoft Office Excel, Word, Publisher and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote instruction provides the advantages of conventional physical classroom seminars, including immediate communication between students and trainers, but avoids the expenses of transportation and the challenge of attempting to synchronize the availability of many workers. Available to individuals or groups of all sizes, Progent's virtual training allows the teacher to conduct the seminar from an online facility while the students can be dispersed throughout a campus or all over the country. Live online training supports proven learning mechanisms such as broadcast white boards, real-time questions, and collaborative applications. Classes can be short and targeted to specific subjects or extended in time and broader in coverage.
Veritas Firewall Network Install
Security Auditing Fortinet
For smaller businesses, network security and information assurance and compliance can be too complex to master but too dangerous to overlook. The largest largest institutions have been hacked, and the leading cloud services have on occasion been knocked out. It looks like there's no place to run. Progent makes it affordable for small and midsize organizations to carry out vital IT security projects effectively by providing the advantage of billed time to the closest minute without any minimum charge for remote help. You can have the help of a seasoned information consultant to provide precisely the help you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any level of system security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and creating a comprehensive security strategy.
CIO Onsite Technical Support
CIO IT Consulting
Progent can supply small businesses with an IT management expert who can act as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you integrate appropriate IT products to improve business operations so they align more closely with your corporate goals. Your company can create and install a well conceived IT plan without absorbing the expense of a full-time Chief Information Officer.
NetApp Disaster Recovery Consultancy
NetApp MetroCluster and FlexPod Engineers
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with synchronous replication to provide fast, zero RPO disaster recovery (DR) between sites located up to 300km apart from each other. Progent's team of veteran IT experts can help your business to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your functional needs and budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by delivering guidance with tasks such as assigning disk pools, arranging aggregate layout, setting up volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker, setting up a configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to prove adherence with industry standards and regulatory mandates.
Microsoft Expert Windows Server 2012R2 Live Migration Professional
IT Consulting Windows Server 2012R2 Live Migration
Progent's certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout strategies, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, train your IT support team, develop an enterprise-wide security plan, automate IT management, assist with application development, and generate and validate a disaster recovery/business continuity plan.
Immediate Cisco IT Consultant Meraki Switch
Meraki and Catalyst Switch Consultant
Cisco's Meraki family of access and distribution switches are designed for sites that go from small branches to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote consulting to assist you to design and implement an efficient network architecture based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-based management architecture, define policies to maintain compliance, create and validate a disaster recovery plan, and troubleshoot issues related to any aspect of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a cohesive networking solution.
ProSight Remote Network Infrastructure Monitoring Technology Professional
Network Infrastructure Health Audit Consult
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size businesses to obtain an unbiased evaluation of the health of their IT system. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits help you see how well the deployment of your core infrastructure devices adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits such as a more manageable and more secure AD environment. Both options also offer the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include simpler management, improved compliance with data security standards, more efficient utilization of network resources, faster troubleshooting, more reliable backup and recovery, and increased uptime.
SonicWall NSSP 12000 Firewall Cybersecurity Team
Top SonicWall Ransomware Protection Security Audit Services
Progent's certified SonicWall firewall consultants can show you how to configure, maintain, and troubleshoot SonicWall firewall/VPN products including the newer SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete network protection plan and build security into your corporate processes.
MS CRM Technology Consulting Services
MS CRM Technology Consulting
Microsoft CRM helps mid-market companies nurture profitable customer relationships. Built-in Sales and Customer Service components enable employees to share data to help improve selling success and deliver consistent, efficient customer service. Progent can configure the most sensible network infrastructure, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can help you combine Microsoft Dynamics CRM with your sales or customer service data.
Retail Management System Technology Consulting
Navision Applications Support
Progent can give you access to programmers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system packages to match your unique company needs. Progent’s Microsoft-certified consultants provide expertise in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also provides expert e-Commerce consulting support for secure, company-wide resource sharing plus interfacing with CRM packages.
On-site Technical Support Meraki MR34 Access Point
Meraki MR18 Access Point Onsite Technical Support
Progent's Cisco Meraki Wi-Fi AP experts offer online and onsite support services to assist organizations of any size to plan, install, maintain, expand or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help your business to set up and manage Meraki-based wireless networks for environments that can range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products including switches, ASR routers and ASA firewalls to create a seamless network infrastructure that provides the same access, performance, security, ease of management and uptime for wired and wireless users irrespective of their location or computing device.
Microsoft Certified Technical Support Exchange Server 2016 Upgrade
Microsoft Exchange Server 2016 Upgrade Planning Consultant Services
Progent can help your business in all facets of your migration to Microsoft Exchange 2016 including planning high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your virtual machines, mailbox databases and log files; configuring HLB for fault-tolerant CAS services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
Cybersecurity Companies CISSP
CISSP Certified Cybersecurity Consultant Services
Progent's CISSP-premier network security experts can assist businesses of any size with any facet of IT security. Progent can create cost-effective security solutions that guard a small business against modern threats or Progent can plan, configure, and manage an end-to-end security strategy for hybrid enterprise networks that support onsite, remote, and mobile users accessing network resources distributed over a mix of physical sites and public and private clouds.
24x7x365 Juniper SA4500 SSL VPN Network Security Testing
Juniper SA4500 SSL VPN Information Technology Consulting
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Meraki Switch Deployment Integration
Meraki Switch Stacking Network Consultants
Cisco's Meraki family of access and aggregation switches are designed for sites ranging from small branches to campuses. Progent's Cisco-certified consultants offer cost-effective online consulting expertise to help your company to plan and implement an efficient network solution based on Meraki switches, streamline network administration with Meraki's cloud-based management architecture, set up policies to ensure security, create and validate a disaster preparedness plan, and troubleshoot technical issues associated with any aspect of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a unified networking infrastructure.
Network Traffic Analysis Security Tech Services
GIAC Forensics Services
Global Information Assurance Certification was founded in 1999 to certify the knowledge of computer security experts. GIAC certifications are acknowledged by businesses and government organizations throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide expertise with any of the security capabilities addressed under GIAC accreditation such as auditing network vulnerability, event management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.
Windows 2003 Server Support Outsourcing
Windows 2003 Consultant Services
Progent's Microsoft-certified Windows 2003 Server consultants can provide computer help and IT consulting services for the entire family of Microsoft .NET Servers, Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, configuration, update, and support services include network design, deployment, project management, on-premises and off-site network support and repair, Help Desk outsourcing, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.
Technical Support Services VoIP
7800 Series IP Phone Integration
Progent's CCIE-certified network infrastructure consultants can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
CRISC Risk Identification Integration
24x7 CRISC Certified Cybersecurity Specialists
Progent's disaster recovery support and business continuity consultants can help you create a disaster recovery strategy to prepare for an IT system catastrophe. Progent can show you how to develop a complete disaster recovery plan that includes scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, high-availability network solution that addresses availability issues involving a wide array of infrastructure technologies and procedures.
Urgent Online Help Microsoft Dynamics GP
Microsoft Certified Expert Online Help Dynamics GP/Great Plains
Microsoft Dynamics GP/Great Plains can help you grow and manage your company more efficiently by delivering deep access to strategic data and a fast return on investment. Microsoft Dynamics GP/Great Plains confers important productivity benefits including its ability to extend the reach of your company, handle your accounting, computerize financial processes, standardize procedures across your business, improve inventory control, enhance order accuracy, grow revenue and shorten lead-time, and increase free cash flow. Progent can show you how to configure and maintain a reliable, secure server and network infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP support professionals to help you reap all the advantages of your Dynamics GP/Great Plains business management system.
Recruiter Home Based Cisco Consultant Employment
Virtual Office Microsoft Consultants Home Based Virtual Office
Progent believes that a carefully designed and implemented information system is a vital factor for enabling a company's success, and we follow this belief in our own system environment. Progent has built a zero-downtime virtual office infrastructure that enables Progent's staff consultants and certified contractors to offer fast and efficient support, cooperate easily on sophisticated jobs, and gain from professional and private maturity by being part of a dynamic business culture of self motivation and independence.
Ubiquiti XG switch Consulting Services
Ubiquiti UniFi wireless LAN Consult
Progent can provide quick access to the skills of seasoned wireless consultants who can help you to determine the value of Ubiquiti UniFi Wi-Fi APs for your business and help you to plan, deploy, maintain, and debug your UniFi network. Progent can also carry out a Wi-Fi site survey to assist you to select, provision, and place UniFi wireless access points for optimal signal coverage and performance.
24/7 NetDocuments Configuration Consultants
Engineers NetDocs DMS
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for law practices. Progent can provide remote guidance from NetDocuments consultants to assist your law firm to plan, deploy, manage, tune, or troubleshoot a document management system (DMS) solution powered by NetDocs.
SCOM 2012 Application Monitoring Support and Setup
System Center 2007 Online Troubleshooting
Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, optimizing and troubleshooting SCOM environments and can provide companies of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design a topology for System Center 2012 Operations Manager servers that delivers the performance and availability needed to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to leading practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can provide responsive remote or onsite troubleshooting to help you to fix serious issues uncovered by SCOM 2012.
Technology Professional Windows Server 2012 R2 Cloud
Windows Server 2012R2 Clustering Computer Consulting
Progent's Microsoft-certified consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and rollout strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT support staff, create a corporate-wide security strategy, streamline IT management, help with creating applications, and build and test a disaster recovery/business continuity plan.
Top Rated Windows 2008 R2 Specialist
Specialists Windows Server 2008 BranchCache
Progent's certified consultants can assist you you to evaluate the benefits of Windows Server 2008 for your company, develop pilot programs and rollout strategies, install Windows Server 2008 with your IT infrastructure and applications, train your IT personnel how to run enhanced administration tools, and provide ongoing consulting and troubleshooting via budget-friendly alternatives including Helpdesk service and remote technical support.
Urgent Desktop VPN Network Support Consultants
Telecommuting Small Office IT Consulting
Progent's remote connectivity and smartphone synchronization experts can help you to plan and deploy secure access solutions for off-site desktops, laptops, and smartphones so they integrate tightly with your information network, allowing you to improve the productivity of your remote workers.
Google Cloud Machine Learning Engineers
Google Cloud Disaster Recovery Consulting Services
Progent can provide affordable online and onsite support to assist companies of any size to migrate any portion of their core IT resources to Google Cloud Platform services. This can save time and equipment costs and allow the use of Google's cutting edge AI and machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security.
SonicWall TZ350 Firewall Security Organizations
SonicWall NSA Firewall Cybersecurity Firms
Progent's SonicWall firewall consultants can help you deploy, manage, and update SonicWall firewall products including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall security gateways into a complete security plan and build protection into your corporate operations.
Microsoft and Cisco Certified Network One-On-One Training
Top Windows Education
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching customers to resolve problems that are within their scope, Progent can concentrate on offering hard-to-find services where Progent faces little competition. Mid-size companies who utilize trusted freelance consultants or who maintain internal IT personnel benefit when Progent transfers knowledge about critical technology and proven methodologies to make their networks more reliable, secure, and productive.
Expert Microsoft Certified Professionals SharePoint Server 2010
Office SharePoint Server 2010 Troubleshooting
Progent’s Microsoft-certified consultants can provide businesses of all sizes consulting, troubleshooting, and development services for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web technology for intelligently coordinating people, teams and information. SharePoint Server provides a central spot for your employees or clients to access, manage, distribute and interact with useful data, files, and software and to interact with other people. SharePoint enables quicker and better decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services join employees, customers, teams and projects with the data they’ve developed in a way that makes data easy to find, retrieve and re-use. Progent's SharePoint experts can assist your organization to manage your current SharePoint environment or migrate to the latest version of SharePoint.
Technology Professional Offsite Managed Backup and Recovery Services
Online Troubleshooting Cloud Backup Security
ProSight Data Protection Services ECHO provide small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and allows rapid recovery of critical files, apps and virtual machines that have become unavailable or damaged due to component breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide world-class support to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FINRA, and PCI and, when necessary, can help you to recover your critical data.
Consulting Anti-Virus
Design and Installation Anti-Virus
E-Mail Guard represents a complete solution for defending against spam and viruses. E-Mail Guard handles the security and administration of corporate email by offering continually updated spam and virus filtering, policy administration, content filtering, and defense against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and analysis tools plus outgoing email filtering to help you repair your email system and define and enforce corporate email policy.
Support Services Colo
Technical Consultant Data Center Colo
Progent’s colocation center support services are designed for businesses with equipment housed at Internet Data Centers or data center colocation hosting facilities and in need of timely on-premises assistance at the co-location site plus off-site support from Microsoft and Cisco Certified professionals. Progent provides a full array of IDC and data center and colocation support services including network architecture analysis, Windows and UNIX server installation and support, troubleshooting for server and communications networking, design and installation of high availability systems, defining and implementing layered security defenses, firewall integration and support, configuring load balancing solutions, and creating fault tolerant server clustering configurations.
Online Help Desk Troubleshooting
24x7x365 Computer Support Help Desk Support and Setup
The Contact Center support model used by Progent's Technical Response Center gives small companies an dependable option to dependence on independent service individuals by offering broad technical knowledge shared by numerous engineering teams, optional 24x7 availability of emergency help, fast escalation to appropriate engineers for solving even the most difficult problems, service consistency and dependability, quick follow through overseen by veteran IT service managers, a selection of easy-to-use ways for initiating support tasks, and a high level of process visibility made possible by trouble ticket updates and accessible through a web-based portal.
Training Windows
Operating System Knowledge Transfer
Progent is committed to information transfer from Progent's support experts to customers. By educating clients to handle problems that are within their comfort zone, Progent is able to focus on providing high-value skills where Progent has little competition. Mid-size companies who utilize familiar freelance service providers or who employ in-house support personnel benefit when Progent transfers information about new technology and tested methodologies to make their IT environments more reliable, protected, and productive.
Virtual Helpdesk Support and Integration
Technical Consultant Virtual Call Desk
Progent’s Co-managed Help Desk service makes it possible for your business to share responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of veteran technical support technicians and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution based on the top shared professional services automation tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Office 365 AD Connect Integration Support
Office 365 and iPhones Remote Support Services
Progent can help your business to evaluate the many subscription options available with Office 365 and configure your network with Office 365 so you derive top business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to create and manage hybrid ecosystems that transparently integrate on-premises and cloud products and services.
SQL Server 2017 Data Mining Onsite Technical Support
MCSE Expert Certified SQL Server 2017 Always On Availability Groups Remote Support
Progent's Microsoft-certified SQL Server 2017 consultants can assist your organization to design and carry out a cost-effective migration from your existing SQL Server databases and applications to SQL Server 2017.
On-site Support Meraki CMX
Meraki 802.11ac AP Remote Support
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to design, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a nationwide enterprise. Progent can also help you to incorporate other Cisco devices for centralized management.
Desktop Monitoring Technology Consulting
Endpoint Monitoring and Reporting Technical Consultant
ProSight LAN Watch is Progent’s server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network running efficiently by checking the state of critical assets that drive your IT network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT management staff and your assigned Progent engineering consultant so all potential problems can be resolved before they have a chance to disrupt productivity.
IT Consulting Windows Server 2019 upgrade
Windows Server 2019 USB Drive Witness Consultant
Progent's certified Windows Server 2019 experts can assist your organization to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in scale, performance, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.
Amazon AWS Machine Image Development Firm
Amazon AWS instances Design
Progent can provide cost-effective remote support to assist companies of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, system design, testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies.
1800 ISR Router Integration
VPN Routers Consulting
Cisco has designed an extensive array of routers including appliances built to deliver the security, performance, and availability demanded by organizations from small businesses to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network availability. Progent can help you choose and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it economical to expand as you support new users, start new offices, deploy new services, open your network to clients and partners, and support a more mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS operating system, including the Cisco 800 family of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Series Routers.
Small Office Small Business IT Outsourcing Group
Networking Services Small Office
For small companies interested in Progent's IT outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.
Consultant Services Citrix Lab Manager
Citrix Disaster Recovery On-site Support
Progent's Citrix consultants can assist you to assess the potential strategic benefits of the available versions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration utilities in your Hyper-V environment, and show you how to use Citrix Essentials for Hyper-V to improve the responsiveness, uptime, consistency, and fault tolerance of your virtual network while lowering the cost of equipment and support and streamlining management tasks.
Microsoft Windows 10 ADK Technology Professional
Outsourcing Windows 10 Edge
Progent's Windows consulting experts can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Remote and onsite evaluation and upgrade services for Microsoft Windows 10 available from Progent's consultants include ROI estimates, project supervision, compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile device management, telecommuter connectivity, data and identity security, automated deployment and management, infrastructure design, Wi-Fi support, business continuity planning, custom training for network management personnel and users, and post-migration consulting support.
CCIE Certified Small Business 100 AP Help and Support
CCIE Certified Small Business WAP150 Support
Progent's Cisco-certified wireless technology consultants can help you to deploy, administer, and troubleshoot Cisco Small Business Wi-Fi Access Points.
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