Onsite Service Available in Petaluma, Sonoma

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
(707) 303-4400 Santa Rosa Network Support Services


Progent's experts knows how to deliver a wide array of consulting and support assistance for IT environments powered by any combination of Windows, Cisco, Apple Mac, and Linux/UNIX platforms. Support services offered to small companies in the Petaluma area by Progent's team of Microsoft technical experts include:



  • Progent has 20 years of background helping small and mid-size businesses to plan, deploy, optimize, manage, and troubleshoot information networks that incorporate at-home workers. For information about Progent's support services for teleworkers, refer to telecommuters consulting services.

  • Progent's Microsoft Azure integration experts can help you with every aspect of Azure cloud migration including requirements analysis, readiness assessment, solution architecture, pilot testing, deployment, automated management, performance tuning, software license controls, disaster recovery strategies, security planning, and compliance assessment. Progent can assist your IT staff to set up and debug firewall appliances and VPN connections so that your clients can securely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also assist your organization to create a hybrid ecosystem that transparently integrates on-premises datacenters with Azure services.

  • Cisco's Small Business series of wireless access points are Linux-based units intended as value-priced wireless APs for light workloads. Progent's Cisco CCIE Wi-Fi network infrastructure consultants can provide online or onsite integration and troubleshooting services to assist you to design, configure, update, optimize, administer and debug Cisco Small Business wireless access point deployments of any scale or topology. To learn more about Progent's consulting services for both current and legacy Cisco Small Business 100, 300 and 500 family of WiFi APs, see Cisco Small Business WiFi access points system design and troubleshooting.

  • Progent's certified MS Exchange 2016 Server experts can assist you in all facets of your upgrade to Microsoft Exchange 2016 including planning high availability architecture for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your VMs, mailbox databases and logs; configuring HLB for high-availability CAS services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and setting up Outlook on the web.

  • ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as half of time spent searching for vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether youíre planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Find out about Progent's ProSight family of managed services for small organizations.

  • Progentís Help Desk Co-management services make it possible for your IT organization to share the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of seasoned desktop support engineers and matter experts (SMEs). Progentís shared Help Desk service is a collaborative support solution based on the leading professional services automation tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics. For more information, see Progentís shared Help Desk services.

  • Progent's Android smartphone integration consulting services have years of background providing remote and onsite assistance for organizations of all sizes who need to integrate Android phones and tablets into their information networks so that mobile clients can be productive from anywhere. Progent has the breadth of know-how to resolve network issues that involve numerous manufacturers and that entail a mix of legacy and current information technology. Progent provides budget-friendly remote expertise to help you with any facet of designing, configuring, managing and troubleshooting your BYOD environment. Progent can provide as-needed support to help you to handle particularly stubborn technical problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major IT projects on time and within budget. Progent can assist with on-premises, cloud-centric, or hybrid networks and can provide support for operating systems, applications, management tools and network infrastructure. Progent also offers specialized group or individual training sessions to help you manage and use Android phones and tablets efficiently.

  • Features of Progent's IT outsourcing packages include network assessment to make sure that your environment complies with industry levels of security and remote access, 24x7 server monitoring based on System Center Operations Manager to identify issues before they disrupt your organization, optional Help Desk support services from Progent's technical experts, security audit to help protect your network from hackers, installation of Service Packs and security updates for servers and applications, discounts on Progentís on-site troubleshooting services, and contact with Progentís team of Microsoft-certified network engineers and technicians.

  • Hyper-V 2016 utilizes core features initially developed for and refined on Microsoft Azure, among the world's largest public clouds. This significantly improves the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving data security, uptime, scale, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consultants can assist you to evaluate the benefits of Hyper-V 2016 for your business, configure pilot systems to verify the ability of Hyper-V 2016 to run your vital workloads, design a cost-effective network topology for a cloud-centric or hybrid deployment, develop and carry out a smooth migration strategy, educate your IT administration and technical support staff, and deliver ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 investment delivers the highest possible business value.

  • Progent's iPhone and iPad integration consultants can provide affordable remote consulting to help you to design, deploy, and fix any facet of your iOS and Windows integration solution and is available for short-term tasks to help you get past occasional technical bottlenecks or major engagements to help you finish business-critical initiatives on time and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you build or maintain a highly available, secure and efficient infrastructure that aligns with your computing model. Progent also offers remote or onsite training to help manage and use your iOS devices in a secure, collaborative environment that optimizes the strategic value of your information network.

  • Progent can provide the affordable services of online Internet connectivity consultants to assist your company to assess or enhance your ISP services so your Internet access solution matches your business needs. Services provided by Progent's engineers include evaluation of your existing bandwidth use, carrier and plan comparison and ordering, network provisioning, and overseeing a smooth move to a different ISP and/or service arrangement. Provisioning can include enhancing existing routers and configuring new ones, implementing firewalls, and upgrading fault-tolerant BGP configurations.



    More Facts

If your small business is in the Petaluma or Sonoma area and you require technical assistance, IT outsourcing, or advanced services from a Progent engineer, call 707-559-7400 or visit Contact Progent.



An index of content::

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    Progent has over 10 years of background configuring, and supporting the core platforms that make up Microsoft System Center and can help you to plan, install, manage, and repair your Microsoft System Center solution to optimize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent can assist you to upgrade to the current version of Microsoft System Center from a previous one or from another datacenter management solution to provide the advantages of enterprise-class provisioning, centralized management, security and compliance, plus datacenter and critical application performance monitoring.

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    Progent can assist small and medium-size organizations to configure centralized remote endpoint management platforms for administering endpoints used by teleworkers.

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  • Remote ProSight Next Generation Endpoint Protection Technical Support
    ProSight ESP Endpoint Protection Computer Consultants

    Progent's ProSight Enhanced Security Protection managed services deliver economical in-depth security for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge tools incorporated within one agent managed from a unified control. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP environment that meets your organization's specific requirements and that allows you prove compliance with legal and industry data protection regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require urgent attention. Progent can also assist you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware.

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  • School District Engineers 24 Hour Consulting Services School District Cisco
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  • Support Services SharePoint
    Technical Consultant SharePoint Server 2010

    Progentís Microsoft-certified experts offer organizations of all sizes consulting, technical support, and development expertise for SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that uses web-based technology for efficiently connecting people, teams and data. Microsoft SharePoint offers a common spot for your employees or customers to access, organize, share and manipulate useful data, files, and software and to interact with other people. SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services join workers, clients, teams and major tasks with the information theyíve created in a manner that makes data convenient to locate, download and apply. Progent's certified SharePoint consultants can help you to maintain your existing SharePoint solution or migrate to the latest version of SharePoint Server or to SharePoint Online.

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  • SharePoint 2016 DLP Professional SharePoint Backup and Recovery On-site Support

  • Dynamics GP SmartList Designer Professionals
    Dynamics GP Excel Reports Designer

    Dynamics GP software includes analytics and reporting features that allow you to monitor all operations, sales and expenses, and market trends with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting support services can help you design reports that allow you to understand your business more completely, converting raw data into valuable business information. Progent is able to improve your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to offer specialized line-of-business application development and web commerce solutions that work transparently with Dynamics GP/Great Plains.

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  • SharePoint Server 2010 Troubleshooting SPS 2007 Online Consulting
  • Shared Computer Support Help Desk IT Consultants Supplemental Helpdesk Technology Consulting

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    Fortinet Firewall IPS Configuration

    Fortinet next-generation firewalls are leaders in offering top throughput for encrypted data inspection. Progent's Fortinet firewall experts can assist your business to deploy your Fortinet FortiGate security appliances to safeguard all your IT assets at the network perimeter, within the data center core, at branch locations, and in the cloud.

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  • Amazon Marketplace Web Service Outsourced Programming
    Amazon Marketplace Web Service development training Development

    Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can broaden their market, reduce their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.

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  • On-site Technical Support SCCM 2016 Cloud Management Gateway
    Immediate SCCM 2016 and Windows 10 Technical Support

    Configuration Manager 2016 automates software provisioning at scale, centralizes security and compliance settings management, keeps track of network assets, guards against company data leakage, performs network health monitoring, allows safe self service, and delivers a single control mechanism for managing multi-operating system networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud experts can help you with any facet of designing, implementing, using and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid networks.

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  • Small Business Technical Support Small Business Setup and Support

  • Internet Security and Acceleration Server Consulting Services
    Network Consultant Microsoft ISA Server

    Progent's certified ISA Server consulting experts have long backgrounds configuring Microsoft ISA Server-based security solutions for information systems with many offices, mobile users, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts are available to assist your company in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your network protection needs without overly limiting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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  • ProSight VM Security Specialist
    Consultant Services ProSight ESP Behavior-based Antivirus

    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge tools incorporated within a single agent managed from a single control. Progent's security and virtualization experts can help your business to plan and configure a ProSight ESP environment that meets your organization's unique requirements and that helps you demonstrate compliance with government and industry data security standards. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent can also assist your company to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware.

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  • SonicWall NSA 4650 Firewall Audit SonicWall PRO Security Audit Services
  • Sonoma CA Help Desk Consulting Positions Microsoft MCSA Consulting Part-Time Job Petaluma, CA
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  • Award Winning Microsoft Dynamics GP ERP Network Consultant
    Microsoft GP/Great Plains Troubleshooting

    Dynamics GP can help you expand and manage your business more efficiently by delivering deep access to strategic data and a rapid ROI. Dynamics GP/Great Plains offers major business benefits such as its ability to extend the presence of your organization, manage your accounting, automate financial processes, unify processes across your company, improve inventory control, increase order accuracy, expand revenue and minimize lead-time, and maximize free cash flow. Progent can help you set up and manage a reliable, secure server and communications foundation to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains consultants to help you reap all the benefits of your Dynamics GP/Great Plains business management system.

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  • Microsoft Experts System Center 2016 Business Continuity Technical Support Services
    Emergency System Center 2016 and Windows Server 2016 Integration Support

    Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and also have fast access to Progentís Microsoft and Cisco Premier network support professionals. With Progent's affordably priced network service packages, small and midsize businesses can select a simple Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small company networks enterprise-class availability, protection, and productivity.

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  • Specialist Citrix desktop virtualization Citrix NetScaler Consultant Services
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  • Microsoft Consultant Services
    Network Engineers Microsoft Office 2003

    Progent's pricing model is to charge for phone support and on-premises visits by the minute. As a result, you are invoiced only for delivered support. Progent does not demand a more expensive rate for after-hours or emergency support, and inside California or in regions where Progent offers on-premises support, Progent does not charge for travel except for urgent calls where on-site work is less than four hours. Also, Progent applies no initialization fee and requires no monthly commitment for services delivered during normal working hours. Many support firms demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity eliminates big bills for quick fixes so you won't be forced to permit less critical problems to stay unaddressed.

  • Specialists Private Cloud Hosting Services Private Cloud Hosting Services Engineer

  • Google Cloud hybrid solutions Specialists
    Emergency Hybrid cloud integration Professional

    Progent can provide advanced online consulting support to help companies integrate their information networks with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can assist you to design and administer hybrid environments that can include Windows and Linux systems and apps in either cloud-centric solutions or in hybrid network models that combine on-premises IT assets as well as public cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of cloud integration support services such as Azure hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of experience providing high-level consulting support online, and Progent can help you complete your cloud migration initiatives quickly and within your budget.

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  • Tandberg Telepresence Engineer Urgent Cisco Telepresence Professionals
  • Technical Firms Citrix Certified Administrator (CCA) 24-Hour Tech Consultant Cisco Certified Network Associate (CCNA)
  • Technical Support Cisco Jabber Unified Communications Manager Technical Support Services
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  • Technology Consulting Services Microsoft Configuration Manager 2016 Network Consultant SCCM 2016 and Windows Server 2016

  • Emergency Development Group Dynamics GP App Development
    Microsoft Experts Dynamics GP Integration Manager Consulting Services

    Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to design custom line-of-business programs and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Dynamics GP management reporting consultants can show you how to create reports that allow you to analyze your business more thoroughly, turning raw information into valuable insights into your business.

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  • Microsoft Windows 10 Evaluation Onsite Technical Support
    Small Business Outsourcing Microsoft Windows 10 Upgrade

    Progent's Microsoft-certified consulting experts can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Online and onsite evaluation and upgrade services for Windows 10 available from Progent's consultants include Return on Investment analysis, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, teleworker connectivity, security and compliance, streamlined deployment and management, network design, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and end users, and ongoing technical help.

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  • Top Quality Onsite Technical Support Citrix OpenCloud Access Biggest Professional Citrix XenDesktop VDI

  • 24/7 Small Office Computer Consultancy Firms
    Small Business Service Providers

    Progent is a leading innovator in affordably delivering enterprise-class network support to small companies. Progent's achievement in addressing the IT support requirements of the chronically underserved small business market is the combined result of major technical and process breakthroughs that have eliminated a great deal of the conventional costs out of administering network support, injected unprecedented technical skill into the support system, and dramatically streamlined the repair cycle.

  • Top Ranked CISSP Certified Security Manager Consultant CISSP-ISSAP Security Consultancy
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  • Top Ranked Network Security Evaluation Symantec Security Symantec VPN Firewall Network Install
  • Top Ranked UNIX Migration Upgrade Help Sun Solaris
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  • VMware Site Recovery Manager Testing Professional Consulting VMware VCDX certified
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  • Virtual Server Administration Website Support Outsourcing Help and Support Microsoft Hyper-V 3.0 Virtual Machines
  • Windows 10 Compatibility Testing Information Technology Consultant Windows 10 MDT Technology Professional
  • Windows 7 Migration Information Technology Consulting Microsoft Windows 7 Evaluation Outsourcing

  • Windows and UNIX Consulting
    Services Solaris with Windows

    If your company has a UNIX, Linux, or Sun Solaris network or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-certified consultants can assist your whole enterprise in a wide range of security areas including security administration practices, security architecture and strategies, connection control products and methodology, software development security, operations security, hardware security, communications, network and web security, and business continuity planning. CISM and ISSAP stipulate the fundamental competencies and worldwide standards of knowledge that information security managers are expected to master. These accreditations give IT management the confidence that those who have earned their CISA or CISM certification have the experience and knowledge to offer world-class security support and consulting services.

  • Windows Server 2008 Hyper-VI Specialists Windows 2008 R2 IT Consultants

  • Project Implementation Consult
    Enterprise Project Management Consulting

    For enterprise project management support, Progent offers access to veteran information technology professionals with decades of experience in IT management, program development, and process engineering for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management skills to help enterprise clients follow best practices to make sure major projects are successfully completed on schedule and on budget.

  • Windows Server 2008 Security Remote Support Services Windows Server 2008 Security Support and Integration
  • Windows Server 2012 R2 Clustering Outsourcing Windows Server 2012 R2 Live Migration Information Technology Consulting
  • Windows Server 2012 R2 Onsite Technical Support Windows 2003 Server Remote Support
  • Windows Server 2016 Technical Support Company Petaluma California Remote Support Windows Server 2016 Sonoma County
  • Immediate Integration Services North Bay Northern California
  • Windows Small Business Server 2008 Consult Microsoft Essential Business Server Computer Consultants

  • Remote Server Management Technology Consulting Services
    ProSight Remote Desktop Monitoring Specialists

    ProSight LAN Watch is Progentís server and endpoint remote monitoring service that uses advanced remote monitoring and management techniques to keep your network running efficiently by checking the health of critical devices that drive your network environment. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT management personnel and your assigned Progent consultant so that any looming issues can be resolved before they can impact productivity.

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  • Windows and Solaris Support Services Microsoft Certified Expert UNIX, Windows Engineer
  • wireless IP phone integration Setup and Support Engineer Meraki Access Point

  • Microsoft Office System PC Consulting
    24 Hour Microsoft Office 2003 System Engineers

    Progentís computer outsourcing support offerings for small businesses feature planning Windows XP, .NET, and BackOffice systems, managing upgrades to XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, remote and in-person repair, fixing stubborn IT problems, and creating a company-wide security strategy. Progent can show you how to maximize system availability and throughput via non-stop technologies, resilient network architecture, and proactive server monitoring. Progent also offers special project help for major upgrades and can help with requirements definition, product inventory, BOM development, sourcing selection, procurement logistics, and professional documentation. Progentís computer outsourcing service also features training for office productivity software such as Office XP.

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