San Francisco North Bay
Petaluma, Sonoma:
Network Consulting Experts
Technical Support and Outsourcing
Onsite Service Available in Petaluma, Sonoma
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |
Progent's certified professionals knows how to deliver a wide selection of engineering and technical support help for information systems based on any mix of Microsoft, Cisco, Apple, or Linux technologies. Network support services available to small and mid-size organizations in the Petaluma area by Progent's staff of Microsoft and Cisco certified engineering experts include:
- Progent's Microsoft Office and Microsoft 365 experts can help businesses of any size to integrate Microsoft Office desktop and Microsoft 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a cohesive solution that provides quick return on investment and enables better business outcomes. Progent can help you to interface Office or Microsoft 365 apps with one another and with additional core Microsoft platforms including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility problems between different releases of Microsoft Office desktop and offers customized online Office and Microsoft 365 training to individuals and groups.
- Progent’s consultants can assist you to plan and carry out a smooth migration from onsite Active Directory to cloud-hosted Azure AD or to a hybrid solution that deploys Azure AD Domain Services and AD Connect to centralize identity and access management across on-premises and Azure apps and services. Progent's experts can also help your business to manage and troubleshoot older deployments of Active Directory like Windows 2008 Active Directory. To find out more, refer to Active Directory and Azure Active Directory design and deployment experts.
- Progent’s ProSight WAN Watch infrastructure monitoring and management service makes it easy and affordable for small and mid-sized organizations to diagram, monitor, optimize and debug their connectivity hardware such as switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are kept current, captures and manages the configuration of almost all devices on your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming management activities, WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, locating appliances that require important software patches, or resolving performance issues. Learn about the complete ProSight portfolio of low-cost network management outsourcing services for small organizations
- Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of remote desktop technical support from service requests through trouble ticket generation, managing responsibility, screen sharing, status tracking, problem resolution, and and reporting. Intended for small organizations with few full-time service technicians for desktop issues, Progent's Help Desk Services offer remote support at a substantial savings from Progent's regular Level 1 desktop support rates. Progent can also provide fast on-demand escalation to Level 2 and Level 3 consultants to handle challenging problems. For more information, refer to Progent’s remote Help Desk services for small organizations.
- Progent's Microsoft-certified Windows 10 planning experts can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Remote and onsite evaluation and migration services for Windows 10 offered by Progent include ROI estimates, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile management, teleworker connectivity, security and compliance, automated deployment and management, network optimization, Wi-Fi support, business continuity planning, group and personal training for network management staff and users, and ongoing consulting support.
- SQL Server 2016 offers significant enhancements in performance, capacity, security and compliance, availability, BOYD integration, and integrated analytics and reporting. New features include PolyBase for handling SQL and NoSQ files simultaneously for big data applications, R language support, Always Encrypted mode, Mobile Reports, and seamless management of on-premises and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consulting experts offer online and onsite expertise to assist organizations of any size to plan, deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics ERP, Skype for Business, and SCOM. Also, Progent's SQL Server 2019 migration consultants can assist you to migrate to a newer version of Microsoft SQL Server.
- Progent's Citrix desktop virtualization experts can assist your business to design, install, administer, and support a virtualized Windows application delivery solution by offering Citrix XenDesktop consulting and XenApp support services. Progent's Cisco-certified CCIE network engineers can help you optimize your network infrastructure for distributing server and client-side applications, and Progent's remote datacenter management and support consultants can help you to manage and maintain a remote datacenter that features high uptime, enhanced protection, and rapid recovery. Progent's Citrix technology experts can also assist you with other virtualization platforms from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V support.
- Cisco Unified Communications Manager (CUCM), formerly known as CallManager, operates as the core of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Unified CM Express provide a borderless IP-PBX solution by integrating closely with apps that include Cisco Unified CM IM and Presence Service, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's CCIE-certified CUCM and CallManager experts can assist with any facet of Unified Communications Manager setup and troubleshooting in areas that include integrating Cisco VoIP phones and video IP phones, designing dial plans, setting up SIP trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE support, creating Cisco UCS server failover systems for high availability, and integration with Microsoft Exchange Server and Skype for Business.
- Progent's certified Windows Server 2019 consultants can help your organization to design and carry out a cost-effective upgrade to Windows Server 2019 using a self-hosted system architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with on-site Windows Server 2019. For more information, visit Microsoft Windows Server 2019 migration experts.
- Cisco's Firepower Next Generation Firewalls deliver a major performance boost compared to Cisco's popular ASA 5500-X security appliances and include centralized control of modern cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco-certified CCIE-certified firewall experts can help your organization to plan and carry out an efficient upgrade to Cisco Firepower firewalls from legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally control network ecosystems that include branch offices, data centers, private clouds and public clouds. For more information about Cisco's Firepower line of NGFWs Firewalls, visit Cisco Firepower firewalls integration experts.
- Progent's founder and chief technologist, Les Kent, was the architect for a multi-media networking solution that earned Microsoft's “Best Application of the Year Award.” Mr. Kent is a 40-year network support veteran and has managed the creation and deployment of hundreds of innovative information technology solutions based on Microsoft technologies. Mr. Kent started Progent in order to meet the needs of smaller organizations who can't afford the high cost of maintaining a large IT group but who still need information systems with enterprise-class dependability, protection, and performance.
More Facts
If your small business is in the Petaluma or Sonoma area and you are looking for computer assistance, information technology outsourcing, or high-level services from a Progent professional, call 707-559-7400 or visit Contact Progent.
An index of content::
Cisco Expert Professionals Google Cloud Disaster Recovery
Google Cloud Windows Consultant Services
Progent can provide affordable remote and onsite support to assist organizations to migrate all or part of their critical IT infrastructure to Google Cloud Platform services. This can save time and hardware expense and enable access to Google's cutting edge AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security.
Support and Integration Hornetsecurity Altaro M365 OneDrive Backup
Hornetsecurity Altaro 365 Total Backup Computer Consultants
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Nagios Remote Technical Support
Linux Network Monitoring, Nagios and MRTG Consultants
Nagios and MRTG are powerful, free monitoring utilities that run with Linux and can be deployed to analyze UNIX/Linux environments, Microsoft Windows systems, or multi-OS environments where Linux and MS Windows coexist. Nagios allows network support engineers to monitor network services such as POP3, HTTP, FTP, and PING. MRTG permits you to track the traffic in and out of SNMP network appliances such as processors, routers, and switches. Progent's system integration engineers can help you utilize both these utilities to streamline and troubleshoot your network.
24-7 Project Planning Consulting
Consultant Project Design
For advanced project management support, Progent offers the services of senior IT experts with years of background in IT management, application development, and process design for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management skills to assist enterprise clients adhere to leading practices to make sure strategic projects are completed on schedule and on budget.
Consulting Services 64-bit Upgrade
64-bit Migration Services
Progent's Microsoft-premier engineers can help you to update your servers or workstations from 32 to 64 bits. Progent can assist you to understand the costs and advantages of upgrading to 64-bit computing, design an efficient upgrade strategy that minimizes operational interruptions, and provide economical, expert remote support to assist your organization to configure 64-bit operating systems and application programs on your existing hardware.
Teleworker Endpoint Security Computer Engineer
Offsite Workforce Endpoint Security Remote Consulting
Progent can assist small and medium-size companies to set up endpoint device security defense solutions and deliver response services needed to support teleworkers.
Windows Server 2019 Cybersecurity Remote Support Services
Computer Engineer Windows Server 2019 migration
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in capacity, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.
Power BU Hybrid Programming Firms
Microsoft Certified Partner Power BI Reports Development
Progent's Power BI experts can help your business to design, install, manage, enhance or debug your Power BI business analytics solution. Progent's database experts can help you to prep your source data for Power BI reports and dashboards. Progent can assist you build and administer an on-premises, cloud based, or hybrid environment for Power BI.
Engineer Barracuda Backup with Exchange
Barracuda Backup Offsite Technical Consultant
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and mid-size businesses. A Barracuda Backup solution can include a custom-designed hardware storage device manufactured by Barracuda or a virtual appliance with similar features but which uses your existing storage hardware. Barracuda Backup protects critical business data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting support services to assist your business to design, configure, operate and troubleshoot a BDR solution built on Barracuda technology.
vSphere Data Protection, Consulting
CrashPlan Backup Engineer
Progent can provide economical online support from consultants skilled in a wide range of utilities and technologies that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux servers and desktops as well as notebooks and handhelds. Progent can provide consulting support for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can help you to deploy, upgrade, or maintain backup systems for a variety of topologies such as local, edge to datacenter, cloud, or a mix.
IT Consulting Microsoft Windows 10 Evaluation
Network Consultant Windows 10 OneDrive
Progent's Windows consultants can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from an older release of Windows. Online and onsite assessment and migration services for Windows 10 provided by Progent's consultants include Return on Investment analysis, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management, teleworker access, data and identity security, automated deployment and management, infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and end users, and ongoing technical help.
Hornetsecurity Altaro VM Backup Replication Support Outsourcing
Hornetsecurity Altaro VM Backup Integration Online Help
Altaro VM Backup offers small businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also supports cost-effective backup to Azure storage. Headline features include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for minimizing your Recovery Point Objective, advanced encryption, item-level restore capability for individual files and emails, support for Windows Server CSV and for vCenter for handling larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and offers a broad range of consulting services to help you to plan, deploy, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup.
Open Now Windows, UNIX, Solaris Technical Support Services
Consult Windows and UNIX
If your company is developing UNIX or Linux applications on a network that includes Windows-based processors, PCs, and office applications, Progent offers comprehensive network support outsourcing that allows you to concentrate on your area of strategic know-how without the constant hassle of managing your business network. By using automated network monitoring and by providing remote and on-site assistance as your business needs it, Progent represents an affordable solution for supporting an IT network that features excellent dependability, security, and efficiency. Progent's developer assistance offerings include comprehensive it outsourcing, virtual server infrastructure, online and on-premises service and repair, network monitoring services, and Helpdesk services.
SQL 2008 Reporting Services Consult
SQL 2008 Configuration
SQL Server 2008 offers indispensable, standardized tools to IT professionals and information workers, lessening the difficulty of designing, deploying, administering, and accessing enterprise information and analytical applications on platforms ranging from handheld devices to enterprise information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require an IT consulting firm with real-world experience and broad knowledge in planning and building information-based, comprehensive business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Top Ranked Sun Solaris Remote Support
UNIX Specialists
Progent's Sun Solaris platform support experts offer small and mid-size companies and developers assistance with administering and supporting Solaris environments that operate with Microsoft-powered technology. Progent can give your organization contact with Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide range of experience provides you with an easy single consulting firm to help you create and manage a protected and robust mixed-platform connectivity and communications environment that allows Solaris and Microsoft interoperability by integrating Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Locky ransomware hot line Specialist
Urgent Ryuk ransomware hot line Specialist
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to halt the progress of an active ransomware breach. Call 800-462-8800
Microsoft, Cisco and Security Certified Experts IT Consultants Help Desk
Network Support Help Desk Online Help
The Help Desk support delivery model used by Progent's Technical Response Center offers small and midsize organizations an efficient alternative to reliance on freelance service individuals by offering broad expertise accessible to multiple engineering teams, optional 24x7 access to urgent help, escalation capability to world-class experts for handling even the most complex problems, service consistency and dependability, quick follow-up overseen by veteran IT service administrators, a choice of easy-to-use ways for initiating service tasks, plus excellent progress transparency made possible by trouble ticket updates and available through a web-based portal.
Building to Building Wireless Case Studies
Proxim Wireless Case Study
Progent provided a wireless integration environment that enabled a school to improve efficiency and eliminate the recurring expense of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for interfacing separate locations as far as 2.5 miles apart and can reach even longer ranges. This wireless alternative provided improved performance and dependability than simply amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz band it provided immunity to local interference.
24/7 Juniper Netscreen Security Team
Audit Checkpoint
Progent offers small and medium size companies expert consulting for Intrusion Protection products and IPsec VPN technology from leading firewall and VPN security vendors including Check Point Software, Juniper Networks, and SonicWall. Progent can help you design a comprehensive security strategy and select appropriate technologies from multiple vendors to support your security goals while staying within your spending restraints.
Juniper SRX210 Router Consulting Services
Juniper SRX210 Router Computer Security Specialist
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Meraki Switch and Access Point Remote Troubleshooting
Meraki Switch Stacking Technical Consultant
Cisco's Meraki family of switches are designed for sites that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote expertise to help your company to design and implement a productive network architecture that incorporates Meraki switches, simplify network administration with Meraki's cloud-based management tools, set up policies to maintain security and compliance, develop and test a disaster preparedness plan, and resolve issues related to any aspect of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a unified networking solution.
Best Microsoft System Center OpsMgr 2012 R2 Technical Support
SCOM 2012 Infrastructure Monitoring Online Troubleshooting
Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, enhancing and fixing SCOM environments and can provide organizations of all sizes expert remote or on-premises consulting services for SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or on-premises technical support to help you to fix serious issues detected by System Center 2012 Operations Manager.
SharePoint 2016 Visio Services Online Support Services
SharePoint Deployment Architecture Network Consultants
Progent's Microsoft-certified SharePoint consultants can provide economical remote and onsite consulting expertise, application development, and technical support support for businesses of any size who intend to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.
Immediate NotPetya ransomware hot line Consulting
Ryuk ransomware hot line Professionals
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Windows Server 2019 Hybrid Solutions Support Outsourcing
Network Consultants Windows Server 2019 LEDBAT
Progent's certified Windows Server 2019 consultants can help your organization to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.
Automatic Network Diagrams IT Consultants
IP Address Management Support
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map out, monitor, optimize and debug their connectivity hardware like switches, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are kept current, copies and displays the configuration of almost all devices connected to your network, monitors performance, and generates notices when potential issues are discovered. By automating complex management and troubleshooting activities, WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, locating devices that need critical software patches, or isolating performance issues.
Specialist Windows Server 2022 DNS-over-HTTPS
Windows Server 2022 Live Migration On-site Technical Support
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to plan and implement an efficient upgrade to Windows Server 2022 that features high availability and that uses a self-hosted deployment model or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Enterprise Project Management Services
Project Management Technology Professional
For advanced project management support, Progent can provide the services of senior information technology professionals with years of background in technology management, program development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management skills to help enterprise customers adhere to best practices to make sure development or deployment projects are completed on time and on budget.
Advantages of IT Outsourcing White Paper
Whitepaper IT Outsourcing Model
Progent's IT outsourcing services provide economical computer support for medium-size corporations. Whether it includes designing system architecture, creating an internal Help Desk or using an outside one, deploying a new email platform, monitoring your network, or creating a web-based eCommerce solution, outsourcing your network engineering services can smooth out expenses and minimize uncertainties, permitting network support expenses to increase in a more moderate and controlled fashion than is feasible by amassing a large, knowledgeable internal network support organization. Progent's Outsourcing White Paper and flyers show how Progent can help you create a secure and highly available network foundation for your vital Windows-powered applications such as Windows Server 2008, Microsoft Exchange Server, and SQL Server.
Position Cisco Engineering
Microsoft Consulting Full-Time Jobs
If you are a network engineer with system support expertise, joining Progent and working for Progent's clients will enhance your skills via collaboration with our team of mutually supportive, world-class consultants. Progent's focus on offering network consulting and technical help to small and midsize companies will offer you the opportunity to work in depth with decision makers and contribute tangibly to the growth of exciting companies. In addition, Progent's virtual office network provides state-of-the-art tools for off-site service and wireless connectivity to help you to deliver speedy fixes when you take on business-critical issues.
Solaris Consultant Services
Solaris Specialists
Progent's Solaris platform consulting experts offer small and mid-size businesses and developers support for administering and supporting Sun Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with an easy single source to help you create and manage a protected and robust cross-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft coexistence by combining Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Linux Online Consulting
UNIX Online Implementation Services
Progent offers nationwide urgent technical support and consulting services for businesses who run UNIX, Linux, or Solaris environments or whose IT systems include a mix of UNIX/Linux and Microsoft Windows technology. Remote technical support provides optimum leverage for your information technology dollar by extending client efficiency and limiting the hours billed for computer repair services. Sophisticated online access technology and experienced service specialists and engineers allow Progent to solve the majority of IT issues without wasting time and money by going to your site. In most of situations your IT problems can be remediated over the phone or via a combination of phone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM and CISSP premier security specialists to help you with the toughest system problems.
Contact Progent
24/7/365 Progent Contact
For small companies considering Progent's IT outsourcing, design expertise, or technical support offerings, call 800-993-9400 or e-mail information@progent.com.
ProSight Reporting ConnectWise Manage Ticketing Information Technology Consulting
ProSight Reporting ConnectWise Automate Specialists
File summary_Reporting-for-Ticketing-and-Network-Monitoring-Apps.htm.asp does not exist
Cisco Virtual Private Network Technology Consulting
VPN Engineer
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized business integrate and support Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to manage and offer the versatility to evolve with your changing business requirements. Progent's Cisco-Premier network experts support Cisco's complete line of hardware and software targeted at preventing information pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your network. Progent can show you how to integrate Cisco products to achieve secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized user access control framework for user certification, authorization, and accounting from an easy-to-use Web interface.
Technology Consulting Services Hornetsecurity Altaro 365 Total Backup
Technical Support Hornetsecurity Altaro 365 Total Backup
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Integration Firm Amazon S3 backup
Amazon hybrid cloud integration Integration Firm
Progent offers cost-effective remote consulting to help companies to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.
ProSight Reporting ConnectWise Manage Ticketing Technology Consulting
ProSight Reporting ConnectWise Automate Support and Help
ProSight Reporting is an expanding family of real-time reporting plug-ins designed to work with the leading ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
UNIX Professionals
Solaris Information Technology Consulting
Progent's Sun Solaris family support services offer small companies and software developers help with managing and maintaining Solaris systems that operate with Microsoft-powered technology. Progent offers your organization contact with Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of expertise provides you with a convenient single consulting firm to show you how to build and manage a secure and reliable mixed-platform network and communications environment that supports Solaris and Microsoft coexistence by combining Microsoft Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Largest Microsoft Azure hybrid cloud integration Consultant
Microsoft Azure VPN configuration Contract Programming
Progent can help small companies to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce hardware investments. Azure includes a wealth of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure you avoid the common errors small organizations make when moving to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and VPN connections and also to manage Apple iOS devices and Google Android smartphones and tablets.
SCDPM 2012 and SQL Server Support
Technology Consulting SCDPM 2012 Protection Groups
Progent's Microsoft-certified consultants can provide remote or in-person support to help businesses of all sizes to plan, implement, manage, and repair a backup/recovery system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier versions of SCDPM or from a different backup system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid datacenters. Progent can provide occasional support for fixing especially stubborn problems, or full project management services. Progent can also help you to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Microsoft Azure hybrid cloud solutions Consult
Hybrid cloud integration Specialists
Progent can assist your it team to plan and administer hybrid environments that can include Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid architectures that combine on-premises resources as well as public clouds. To assist you to incorporate public cloud services with physical datacenters, Progent offers a variety of public cloud migration services that include Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of experience providing high-level consulting services online, and Progent can help you successfully carry out your cloud integration projects quickly and affordably.
ProSight Virtual Hosting Professional
24x7 ProSight Virtual Hosting Consulting Services
Progent's ProSight Virtual Hosting service combines advanced virtual server technology, a world-class data center, and the technical services of Progent's Microsoft-certified consulting group to provide small businesses with a complete IT outsourcing solution that enhances network availability and protection, eliminates management hassle, and saves money. With Private Cloud Hosting, a smaller business can have each of its software platforms and critical application servers supported within a secure and fault tolerant data center on a high-performance, high-availability virtual server configured and maintained by Progent's computer service experts.
UC540 Integration Support
After Hours Support Cisco VoIP Phones and CUBE
Progent's Cisco VoIP phone and video IP phone experts can help your business to integrate, maintain, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from discontinued VoIP products to the newest media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified CM, originally branded CallManager, or with Cisco Unified Communications Manager Express (CME) to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps such as Cisco Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's consultants can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for high availability.
CISSP-ISSAP Security Specialists
Consulting Services CISSP Certified Security
Progent's CISSP-certified cybersecurity consultants can help organizations of any size with any aspect of information system security. Progent can create cost-effective cybersecurity systems that guard a small business against modern threats or Progent can design, configure, and manage a comprehensive security strategy for hybrid networks that accommodate local, remote, and mobile clients sharing IT resources spread over a mix of physical datacenters and various clouds.
Select Topic: