Onsite Service Available in Petaluma, Sonoma
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
Progent locations in North SF Bay Area
Progent's experts can provide a wide array of engineering and technical support assistance for IT environments powered by any mix of Windows, Cisco, Apple, and Linux platforms. Services offered to small and mid-size businesses in the city of Petaluma by Progent's staff of seasoned engineering professionals include:
- If you includes Cisco appliances, you may be using an outdated version of Cisco IOS, the network OS used in almost all Cisco router as well as current switches from Cisco. Cisco often offers updates to IOS in order to fix bugs, shore up security gaps, or improve features. However, updating Cisco IOS or other Cisco control software can be tricky, depending upon your Cisco appliance and your network infrastructure. As an example, there may be limited local Flash storage that might cause a new OS release to operate improperly. Progent's Cisco CCIE consultants can provide a wide array of services related to upgrading Cisco IOS software or any other Cisco control software like IOS EX, CallManager or Unified Communications Manager. Progent can perform audits of your router software, recommend appropriate updates, prepare Cisco devices, transfer software images/, activate and test your update, optimize performance, resolve issues, and train your network support staff how to take advantage of any important new features.
- Progent's certified Microsoft Project and Project Online consultants offer comprehensive remote and on-premises support services for Project Server and Project Online and for all Microsoft platforms that integrate in conjunction with Project and Project Online. Consulting support services offered by Progent include Project Server integration, SharePoint Server 2019 planning and deployment, SharePoint 2016 migration consulting and application development, SQL Server 2019 migration, SQL Server 2017 migration, Microsoft SQL Server 2016 upgrades, Microsoft Exchange 2019 support, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 configuration, Excel and Microsoft 365 Excel application support, and PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE network engineers to help your company to enhance your infrastructure to accommodate local, branch office, at-home, and mobile users so they can use Project Server to work together safely and efficiently. Progent's network security engineers can help you to adopt and enforce security policies that protect sensitive project information without interfering with the efficient sharing of legitimate information.
- In conducting information technology projects for enterprise organizations, Progent utilizes a phased method based on defined steps in order to meet budget constraints, project timeframes, and technical objectives while minimizing system disruption. Progent's methodology uses proven industry project management standards founded on the best practices defined by the Microsoft Solutions Framework (MSF) and includes project requirements, design proposals, pilot testing, design tuning, and expert deployment. All phases are fully documented to provide a comprehensive description of technical services delivered and to assist in ongoing system maintenance.
- Barracuda Backup is an affordable, subscription-based backup/restore service for small and medium-size organizations. A Barracuda Backup deployment can incorporate a custom-designed hardware storage device built by Barracuda or a virtual appliance with comparable functionality but which uses your existing storage infrastructure. Barracuda Backup protects critical company data generated locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting support services to assist your business to design, integrate, operate and repair a backup and disaster recovery system based on Barracuda technology. For additional information, go to Barracuda Backup and disaster recovery consulting.
- Progent's ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a single control. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP deployment that addresses your organization's specific needs and that helps you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent's consultants can also assist you to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering.
- Progent's Android phone integration expertise have extensive experience delivering online and onsite assistance for organizations of any size who want to incorporate Android phones and tablets into their information systems so that users can communicate and collaborate from virtually anywhere. Progent has the breadth of know-how to solve technical issues that involve multiple vendors and that entail a combination of older and current technology. Progent provides budget-friendly online expertise to help you with any facet of planning, implementing, managing and troubleshooting your BYOD environment. Progent can provide as-needed support to assist you to resolve particularly stubborn IT issues, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major IT projects on schedule and on budget. Progent can help with local, cloud-centric, or hybrid network environments and offers expertise with all major operating systems, applications, management tools and network infrastructure. Progent also can provide customized group or individual training sessions to help you manage and operate Android phones and tablets securely and productively.
- Progent's consultants can assist small and mid-size businesses to set up and debug video conferencing solutions to allow their telecommuters to interact securely and productively with teammates and customers. To learn about how Progent's consultants can assist businesses to integrate and manage conferencing solutions for remote workers, see conferencing consulting expertise for teleworkers.
- Progent offers access to the affordable support of online Internet connectivity consultants to assist your company to assess or update your Internet services so your Internet access solution matches your business requirements. Support services available from Progent's engineers include assessment of your existing bandwidth use, vendor and service plan analysis and selection, network provisioning, and managing a smooth move to a different ISP and/or service arrangement. Network provisioning can include enhancing current routers and switches and configuring new ones, setting up firewalls, and designing dependable BGP architectures.
- Altaro VM Backup software from Hornetsecurity provides small businesses a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud architectures and also enables low-cost cloud backup to Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or on-premises consulting services to assist you to design, install, manage and debug a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup. For details, go to Altaro VM Backup consulting.
- Progent's ProSight Virtual Hosting and management outsourcing service provides complete hosting of a small or mid-size company's servers in an environment that gives the maximum level of dependability and expandability and is also simple to migrate to any data center. Progent's Private Cloud hosting options are built upon proven virtualization platforms that enable small and midsize businesses with multi- platform IT systems to economize significantly on the expense of capital investments, system maintenance, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor independence. Learn more about Progent's ProSight portfolio of managed services for small organizations.
- System Center Configuration Manager 2016 automates application and device provisioning at scale, streamlines security and compliance settings control, keeps track of network assets, guards against company data leakage, provides network health reporting, allows secure end-user self service, and offers a common control mechanism for administering multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud experts can help businesses of any size with any aspect of designing, implementing, using and troubleshooting a SCCM 2016 deployment for on-premises, cloud-based, or hybrid networks.
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If your small business is in the Petaluma or Sonoma area
and you are in need of computer help, IT outsourcing, or high-level expertise from a Progent consultant,
call 707-559-7400 or visit Contact Progent.