Onsite Service Available in Petaluma, Sonoma

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services

Progent's experts can provide a wide array of engineering and technical support assistance for IT environments powered by any mix of Windows, Cisco, Apple, and Linux platforms. Services offered to small and mid-size businesses in the city of Petaluma by Progent's staff of seasoned engineering professionals include:

  • If you includes Cisco appliances, you may be using an outdated version of Cisco IOS, the network OS used in almost all Cisco router as well as current switches from Cisco. Cisco often offers updates to IOS in order to fix bugs, shore up security gaps, or improve features. However, updating Cisco IOS or other Cisco control software can be tricky, depending upon your Cisco appliance and your network infrastructure. As an example, there may be limited local Flash storage that might cause a new OS release to operate improperly. Progent's Cisco CCIE consultants can provide a wide array of services related to upgrading Cisco IOS software or any other Cisco control software like IOS EX, CallManager or Unified Communications Manager. Progent can perform audits of your router software, recommend appropriate updates, prepare Cisco devices, transfer software images/, activate and test your update, optimize performance, resolve issues, and train your network support staff how to take advantage of any important new features.

  • Progent's certified Microsoft Project and Project Online consultants offer comprehensive remote and on-premises support services for Project Server and Project Online and for all Microsoft platforms that integrate in conjunction with Project and Project Online. Consulting support services offered by Progent include Project Server integration, SharePoint Server 2019 planning and deployment, SharePoint 2016 migration consulting and application development, SQL Server 2019 migration, SQL Server 2017 migration, Microsoft SQL Server 2016 upgrades, Microsoft Exchange 2019 support, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 configuration, Excel and Microsoft 365 Excel application support, and PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE network engineers to help your company to enhance your infrastructure to accommodate local, branch office, at-home, and mobile users so they can use Project Server to work together safely and efficiently. Progent's network security engineers can help you to adopt and enforce security policies that protect sensitive project information without interfering with the efficient sharing of legitimate information.

  • In conducting information technology projects for enterprise organizations, Progent utilizes a phased method based on defined steps in order to meet budget constraints, project timeframes, and technical objectives while minimizing system disruption. Progent's methodology uses proven industry project management standards founded on the best practices defined by the Microsoft Solutions Framework (MSF) and includes project requirements, design proposals, pilot testing, design tuning, and expert deployment. All phases are fully documented to provide a comprehensive description of technical services delivered and to assist in ongoing system maintenance.

  • Barracuda Backup is an affordable, subscription-based backup/restore service for small and medium-size organizations. A Barracuda Backup deployment can incorporate a custom-designed hardware storage device built by Barracuda or a virtual appliance with comparable functionality but which uses your existing storage infrastructure. Barracuda Backup protects critical company data generated locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting support services to assist your business to design, integrate, operate and repair a backup and disaster recovery system based on Barracuda technology. For additional information, go to Barracuda Backup and disaster recovery consulting.

  • Progent's ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a single control. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP deployment that addresses your organization's specific needs and that helps you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent's consultants can also assist you to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering.

  • Progent's Android phone integration expertise have extensive experience delivering online and onsite assistance for organizations of any size who want to incorporate Android phones and tablets into their information systems so that users can communicate and collaborate from virtually anywhere. Progent has the breadth of know-how to solve technical issues that involve multiple vendors and that entail a combination of older and current technology. Progent provides budget-friendly online expertise to help you with any facet of planning, implementing, managing and troubleshooting your BYOD environment. Progent can provide as-needed support to assist you to resolve particularly stubborn IT issues, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major IT projects on schedule and on budget. Progent can help with local, cloud-centric, or hybrid network environments and offers expertise with all major operating systems, applications, management tools and network infrastructure. Progent also can provide customized group or individual training sessions to help you manage and operate Android phones and tablets securely and productively.

  • Progent's consultants can assist small and mid-size businesses to set up and debug video conferencing solutions to allow their telecommuters to interact securely and productively with teammates and customers. To learn about how Progent's consultants can assist businesses to integrate and manage conferencing solutions for remote workers, see conferencing consulting expertise for teleworkers.

  • Progent offers access to the affordable support of online Internet connectivity consultants to assist your company to assess or update your Internet services so your Internet access solution matches your business requirements. Support services available from Progent's engineers include assessment of your existing bandwidth use, vendor and service plan analysis and selection, network provisioning, and managing a smooth move to a different ISP and/or service arrangement. Network provisioning can include enhancing current routers and switches and configuring new ones, setting up firewalls, and designing dependable BGP architectures.

  • Altaro VM Backup software from Hornetsecurity provides small businesses a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud architectures and also enables low-cost cloud backup to Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or on-premises consulting services to assist you to design, install, manage and debug a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup. For details, go to Altaro VM Backup consulting.

  • Progent's ProSight Virtual Hosting and management outsourcing service provides complete hosting of a small or mid-size company's servers in an environment that gives the maximum level of dependability and expandability and is also simple to migrate to any data center. Progent's Private Cloud hosting options are built upon proven virtualization platforms that enable small and midsize businesses with multi- platform IT systems to economize significantly on the expense of capital investments, system maintenance, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor independence. Learn more about Progent's ProSight portfolio of managed services for small organizations.

  • System Center Configuration Manager 2016 automates application and device provisioning at scale, streamlines security and compliance settings control, keeps track of network assets, guards against company data leakage, provides network health reporting, allows secure end-user self service, and offers a common control mechanism for administering multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud experts can help businesses of any size with any aspect of designing, implementing, using and troubleshooting a SCCM 2016 deployment for on-premises, cloud-based, or hybrid networks.

    More Facts

If your small business is in the Petaluma or Sonoma area and you are in need of computer help, IT outsourcing, or high-level expertise from a Progent consultant, call 707-559-7400 or visit Contact Progent.

An index of content::

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    Progent's seasoned ransomware recovery consultants can assist you to reconstruct an IT network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.

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  • Engineer 64-bit Computing
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    Progent's Microsoft-premier engineers can assist you to update your workstations from 32 to 64 bits. Progent can help your company to calculate the risks and benefits of migrating to 64-bit desktop processing, design an efficient upgrade process that minimizes operational disruptions, and provide economical, professional remote support to assist your company to configure 64-bit desktop software and applications on your current computers.

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    Remote 24x7 monitoring, automated alarms, and periodic reports are vital to maintaining the health of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management solutions have progressed so far that companies of any size can afford a level of protection that was previously limited to large enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions delivered as low-cost service packages created to assist your company to detect and resolve a an array of network issues before they get big enough to disrupt productivity.

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    Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.

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  • Exchange 2016 Mailbox migration Support and Help
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    Progent can help you in any and all phases of your migration to Microsoft Exchange Server 2016 including planning high availability architecture for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your VMs, databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; designing, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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  • Postini Support and Setup Postini Information Technology Consulting
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  • MSF Configuration Services
    MSF Information Technology Consultants

    When performing consulting projects for enterprise clients, Progent uses a phased methodology based on specified milestones so as to meet financial, timing and engineering targets while minimizing business disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures based on the best practices defined by the Microsoft MSF methodology which specifies requirements definition, design recommendations, test models, design adjustments, and professional deployment. All phases are recorded to make available a comprehensive summary of technical services delivered and to assist in ongoing system maintenance.

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  • Monitoring and Reporting Specialist
    Remote Monitoring and Reporting Online Support Services

    Progent offers a selection of IT service packages for small companies. These IT outsourcing and server monitoring services are based on the anticipatory problem solving capabilities of Microsoft System Center Operations Manager, a state-of-the-art network and system management software platform that monitors the availability, performance, and safety of your information system and isolates potential troubles before they can bring down your system. With Progent's economically priced IT service packages, small organizations can select a simple co-sourcing service program based on System Center Operations Manager with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package.

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  • Reseller Program for IT Services Setup and Support Reselling Network Support IT Services
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  • SQL Server 2012 AlwaysOn Failover Cluster Support After Hours SQL Server 2012 AlwaysOn Setup and Support

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    Catalyst 9130AX Access Point Support and Setup

    Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E WAP experts can provide affordable online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).

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  • Setup and Support SharePoint Portal Server Microsoft Certified Expert SharePoint Server Engineer
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  • Skills Transfer Operating System Windows Training
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  • Microsoft SQL Server 2016 Technology Consulting Services
    SQL Server 2016 Mobile Reports Onsite Technical Support

    Microsoft SQL Server 2016 offers significant enhancements in performance, scale, security and compliance, availability, mobile computing support, and built-in business intelligence. New features include PolyBase for handling relational and non-relational databases simultaneously for big data applications, Jason support, Always Encrypted mode, Mobile Report Publisher, and centralized control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver online and on-premises support to help organizations of all sizes to deploy, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).

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  • Cisco CCIE Remote Small Business Computer Consulting Firm
    Computer Outsourcing Cisco

    Progent can help you to deploy Cisco's networking products to build a robust basis for your onsite, private cloud, or hybrid-cloud data center and streamline operations in vital areas including compute and storage utilization, security and compliance, manageability, availability, and disaster recovery.

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  • Microsoft Azure hybrid cloud solutions Professional
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    Progent can assist businesses of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can streamline IT management and reduce hardware expense. Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud networking models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and resources and ensure you sidestep the common errors small companies make when moving to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Android handhelds.

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  • Support Services SQL Server 2019 Always Encrypted After Hours SQL Server 2019 and Kubernetes Integration Services
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  • Symantec Raptor Security Consultants Immediate Symantec Firewall Firewall Network Install
  • Technical Consultant SQL Server 2012 xVelocity Integration SQL Server 2012 Migration
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  • Wave 2 Wi-Fi controller On-site Technical Support
    Cisco Expert Flex Series Wireless Controller IT Consultants

    Cisco's Catalyst Wi-Fi controllers streamline the management of wireless networks by unifying the provisioning and management of Wi-Fi APs, optimizing Wi-Fi throughput by reducing the effect of RF congestion, enhancing Wi-Fi uptime with rapid auto-failover, and strengthening data security by detecting threats and filtering traffic content according to user type and locale. Progent can assist you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your existing Cisco Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller solutions.

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  • Technology Professional Voice over IP 24-Hour Consultant MS Office Communications Server 2007
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  • MSP360 Backup Consultant Services
    MSP360 Backup Online Consulting

    Progent's data protection experts can help you to create, implement and troubleshoot a backup solution built around MSP360 technology. MSP360 enables file/folder or image-based backup/restore for virtual machines and physical machines, works with all popular public clouds, and allows you to build a backup solution with a low RTO and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to protect against data loss resulting from human mistakes, computer glitches, ill-intentioned users, and malware attacks such as ransomware. To read more, see ProSight DPS 360 Backup services.

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  • Network Engineer Automatic Network Topology Diagrams
    Largest Professional Automatic Network Infrastructure Diagrams

    ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to map out, track, reconfigure and troubleshoot their networking hardware like routers, firewalls, and wireless controllers as well as servers, client computers and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and generates notices when problems are discovered. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, finding appliances that require critical updates, or identifying the cause of performance issues.

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  • Altaro VM Backup and VMware Professionals
    Altaro VM Backup with Azure Remote Troubleshooting

    Altaro VM Backup software from Hornetsecurity provides small businesses a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted architectures and also enables cost-effective backup to Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or on-premises consulting services to help you to plan, deploy, optimize and debug a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup.

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  • Windows Server 2012 R2 Storage Spaces Remote Consulting Windows 2012 R2 Integration
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  • Windows Server 2022 DNS-over-HTTPS Support Outsourcing Windows Server 2022 and SCVMM Technology Consulting Services
  • Windows Small Business Server 2008 Consult MS Windows SBS Information Technology Consulting

  • Microsoft SQL Server 2016 Computer Consultants
    Largest Network Engineer Microsoft SQL Server 2014

    Progent's Microsoft certified professionals can provide small and medium size businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that opens the door to the speedy creation of advanced business programs that offer your company a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to providing consulting, maintenance and troubleshooting services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your information system. Progent can also help you upgrade from older versions of Microsoft SQL Server to Microsoft SQL Server 2005.

  • Windows Small Business Server 2008 Consultancy Windows Essential Business Server Network Engineer
  • Wireless Site Survey Online Consulting Onsite Technical Support 802.11x Wi-Fi Site Survey
  • Word Remote Troubleshooting Microsoft ERP On-site Support
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