Onsite Service Available in Petaluma, Sonoma

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
(707) 303-4400 Santa Rosa Network Support Services


Progent's experts knows how to deliver a broad assortment of consulting and support help for computer environments based on any mix of Microsoft, Cisco, Apple Mac, and Linux technologies. Network support services available to small organizations in the Petaluma area by Progent's staff of seasoned consulting professionals include:



  • Progent's Power BI consultants can assist your business to plan, install, maintain, enhance or debug your Power BI environment. Progent can also help you to prepare your target data for Microsoft Power BI reports and dashboards. Progent can show you how to implement and manage an on-premises, cloud based, or hybrid architecture for Power BI. For details, see Progent's Power BI integration services.

  • Features of Progent's Information Technology outsourcing packages include system assessment to make sure that your network meets industry standards of security and online access, 24 x 7 network monitoring based on Microsoft System Center Operations Manager to identify problems before they disrupt your organization, optional Contact Center support services from Progent's technical experts, security auditing to help guard your network from malicious attack, addition of Service Packs and security updates for servers and software, savings on Progentís on-site troubleshooting services, and contact with Progentís group of Microsoft and Cisco-certified network experts and service specialists.

  • Progent provides interactive remote webinar training classes. Virtual interactive classes offer a flexible and economical option for training your IT personnel to use a broad array of key applications such as Office and Office 365 releases of Excel, Word, PowerPoint, Outlook, Publisher, and Visio. Progent also offers individualized training for MS Dynamics GP. In addition, Progent can deliver on-premises education for customers larger cities throughout the U.S.

  • Progent's seasoned IP Voice specialists offer Cisco UC540 consulting support to help you to maintain your legacy UC500 VoIP gateway or design and implement an efficient upgrade to a current VoIP solution.

  • Progent offers a selection of budget-friendly, flat-rate services designed to allow small and mid-size businesses to benefit from the same advanced technology used by some of the world's leading corporations. Progent's ProSight line of IT management outsourcing services addresses all key areas of modern networking such as email content filtering, security and compliance, patch management, automated backup and disaster recovery, infrastructure health monitoring, private cloud hosting, and IT asset documentation management. To read Progent's eBook on the advantages of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.

  • Progent has a long background delivering a broad range of remote network consulting and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is among the industryís pioneers in delivering advanced remote network consulting and has provided network solutions to organizations in all 50 states. (Refer to Progent's client testimonials.) Progent's online computer support for local governments eliminates travel expenses and solves issues faster than on-premises service calls.

  • Progent's easy per-minute billing model has no complex contracts, retainers or hidden charges. Many other support companies have minimum billable time or other extra charges that increase support costs. For remote support during normal working hours, you pay only for the time spent working on your problem. If it only requires ten minutes to solve your issue, then you only pay for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you pay only for the time when a Progent team member is actually on premises solving your problems. Just Progent's competitive by-the-minute rate. For urgent same-day on-site service calls, you may be billed for our expertís travel time, but not an increased emergency rate. Because Progent maintains a large pool of consultants located throughout the entire service territory, an available expert is usually close by to assist. Progent can in addition provide on-premises service to the majority of zip codes in the United States within 24 hours of receiving a support request. Progent's online support team has delivered assistance to small companies in every state (See Progent's customer testimonials.)

  • Progent has written a white paper that details the benefits organizations of all sizes can derive from outsourcing or co-sourcing network consulting from Progent. Progent's IT Outsourcing and Co-sourcing white paper describes Progent's unique IT service delivery model for IT consulting that can range from router troubleshooting to advanced application development. The report also explains how Progent's outsourcing and co-sourcing support services can help companies to reduce costs, accelerate productivity, and enhance the value of their IT network. To read Progent's white paper, click: Benefits of Outsourcing IT Services from Progent.

  • Progent has provided remote technical support assistance to organizations in each state in the U.S. Many of these customers have expressed their high regard for Progent in the form of testimonials to the high quality of Progent's service staff. Check out Progent's customer testimonials to see what they have said about the quality of Progent's IT services.

  • VMware's NSX virtual network platform enables you to build complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high degree of automation independent of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, upgrades and fixes and can generate reports to confirm full service recovery, validate Service Level Agreements and prove disaster recovery compliance. When used with VMware's NSX network virtualization platform, VMware SRM can rapidly restore the complete logical network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist your organization to plan, deploy, test and maintain a DR system powered by VMware Site Recovery Manager and VMware NSX.

  • Progentís Wireless Site Survey makes it easy to design and install a WiFi LAN optimized for your facilities, offering your business a WLAN that has the reception, performance, load-handling capability, Quality of Service, security, and roaming ability your company needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed onsite service. Progentís onsite wireless survey includes physical walkthroughs, spectrum and security assessment of your current wireless network, analysis of your buildingís layout, measuring for radio frequency interference, RF propagation modeling, identification of the best locations for client-requested Wireless Access Points including Aironet APs, Meraki cloud-managed APs and Apple AirPort devices, and a comprehensive document defining the new wireless network.

  • Progent's business software consultants can help your company to install an e-commerce infrastructure that is secure, robust, and responsive. Progent can also show you how to create a web site that is closely integrated with your sales and supply chain applications to reduce the cost and improve the stability of web-based business-to-business, business-to-consumer, or buy-side to sell-side commerce. Progent can help you create specialized web software using standard programming tools or customize off-the-shelf software products so that they accommodate your specific business requirements. For database-intensive applications, Progent offers the expertise of certified SQL Server developers, Oracle developers and DBAs, MySQL consultants, and Microsoft Office Access application programmers.

  • SQL Server 2014 includes significant improvements in key areas such as speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works seamlessly with all workloads including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and on-premises consulting services including system design, deployment, administration, remediation, and software development services to enable businesses of any size to achieve fast return from their SQL Server 2014 investment. If your organization is already running SQL Server 2014, Progent can assist you to carry out an efficient upgrade to SQL Server 2016.



    More Facts

If your small business is in the Petaluma or Sonoma area and you are in need of technical assistance, IT outsourcing, or top-level services from a certified Progent consultant, call 707-559-7400 or visit Contact Progent.



An index of content::

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    To see answers to frequent questions concerning being a consultant at Progent, go to Consulting at Progent Q&A.

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  • After Hours Online Technical Support Citrix XenDesktop virtual desktops Specialist Citrix XenDesktop

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    For large businesses, Progent can supplement internal IT staffs by offering extensive background in deploying key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the nationwide or global businesses with branch offices, Progent can act as a transparent nearby supplement of enterprise network management. Progentís enterprise consulting services include company-wide security, online branch office support, network architecture, Sarbox compliance, project management, and top-level support for multiple location office environments based on Enterprise Windows 2000. Progent can provide field consultants and specialists to assist with a campus relocation or office move, or a system designer to help with building or utilizing an Internet Data Center or co-location site.

  • After Hours Sun Solaris Migration Consulting Solaris to Windows Upgrade

  • CIO Outsourcing
    Part-Time CIO Onsite Technical Support

    Progent can provide the temporary assistance of a veteran CIO to offer a broad perspective to assist you select and support IT solutions appropriate for your present situation and that can be a solid basis for your growth. Progent's part-time or temporary CIO services provide economic leverage to companies who want to maximize the impact of their IT expenditures but who are unable or hesitant to add one more high-level position to their full-time staff. Because Progent is vendor-neutral, with a large team of engineers certified to maintain all major OS platforms and networking technologies plus a wide range and business software, Progent is in a unique situation to provide objective advice as well as expert technical support for building and maintaining IT systems that match the particular needs of your business.

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  • 24/7 802.11 Wireless LAN Integration Support
    802.11 Wireless LAN Support and Setup

    Progent can show you how to plan, configure, manage, and troubleshoot a viable Wi-Fi network architecture, select appropriate technology, and integrate access points, wireless bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you build a complete 802.11x system security strategy that is well aligned with the security plan for your overall corporate network.

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  • Branch Location Support and Help Branch Location IT Services

  • Open Now Remote Support Services Wireless
    Wireless Technical Consultant

    Progentís wireless engineers can help small organizations plan, choose, evaluate, install and maintain secure building-to-building wireless bridges that integrate transparently into your IT network while providing a level of protection that equals or excels wired connections. Progent offers experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can help you identify and deploy the wireless connectivity technology that fit best with your company needs.

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  • Citrix Virtualization Consultant XenMotion Technology Professional

  • Fault-tolerant Internet Connectivity Integration
    Technical Support Services Fault Tolerant ISP

    Progent's Cisco-authorized network professionals can help you design an affordable, 24x7 Internet configuration architecture that can achieve 24x7 Internet connectivity through a broad range of fault tolerant Internet network products and services including high availability BGP, transparent fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert engineers to help you utilize the latest technology for high availability Internet connectivity to build an affordable, completely redundant Internet interface with automatic failover and other features to create fault tolerant Internet connections.

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    Progent is hiring a range of full-time workers such as solutions-driven MCSEs; connectivity consultants who have Cisco CCNP or CCIE certification; and consultants for fault-tolerant system architecture with backgrounds in mobile access, wireless integration, non-stop systems, business continuity planning, data preservation, and VMware technology. We are also looking for workstation support experts, remote troubleshooting professionals, and CISSP or CISM accredited security consultants. Progent is also seeking veteran managers who can operate effectively in Progent's high-growth, virtual office environment. Progent works with freelance professionals who have specialized expertise and working experience in crucial information technology areas outside our primary service concentration. Our Experts Group hires freelance consultants who offer consulting and development support for mission-critical applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; possess specialized knowledge of non-Microsoft platforms such as Linux derivatives, Macintosh, or Sun, or offer expert skills in areas like telecom, web site development, Electronic Data Interchange, web commerce, or database management. Freelance consultants certified by us coordinate with Progent's in-house consultants to provide end-to-end IT services for small company networks.

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    Progent can provide the support of an accredited engineer with an extensive background integrating products from the major video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can help your company to design, install, expand, or troubleshoot a telepresence environment that protects your investment and optimizes the strategic value of your IT network. Progent can also provide the services of network infrastructure engineers able to assist companies of any size to build and maintain a communications network that delivers the performance, dependability, security, and scalability required to accommodate your telepresence solution.

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  • NetApp MetroCluster and FlexPod Consultants
    NetApp MetroCluster Switchover Engineer

    Progent offers enterprise clients the help of a NetApp-certified consultant for online or on-premises expertise for NetApp's complete portfolio of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN storage solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and remediation. Progent offers Level 3 support to help you to resolve issues with NetApp SAN environments efficiently following best practices.

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  • Microsoft Financial Software Support and Help
    Microsoft Certified Dynamics GP/Great Plains Integration Support

    Key characteristics of Dynamics GP accounting include a modular design that allows you to buy only the functionality you require, a standards-based architecture based on Microsoft technologies to protect your investment and provide a tightly interconnected environment, advanced reporting capabilities that permit you to monitor all activities, revenues and expenses and sales patterns, integration with Microsoft Office to enable access to corporate information, the ability to process data from almost any db software or workstation application into Microsoft GP/Great Plains, and an open architecture that makes it easy to develop custom programs. Progent can help you configure and support a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP/Great Plains consultants to help you turn the powerful features of Microsoft Dynamics GP/Great Plains accounting into a high-value business solution.

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  • After Hours Microsoft Exchange Server 2003 Technical Support Organizations
    Microsoft Exchange 2013 Server Small Business Server Support

    Progent's Microsoft-certified professionals have more than a decade of experience delivering messaging support for customers that range from small offices to large corporations. Progent provides economical support for all versions of Microsoft Exchange Server to enhance email and virus security, design fault tolerant email environments, and implement remote and mobile email access. Progentís Exchange support services can assist you in planning and executing a move from an outdated SMPT server or older Microsoft Email package such as Exchange 2003 to Microsoft Exchange Server 2016. Progent also offers support for Windows 8, Windows 7, and Windows XP desktops running Outlook and can help you integrate Microsoft Outlook Web App for all major web browsers. For email virus defense, spam filtering and data data leak protection, Progent offers Email Guard managed services.

  • Microsoft Certified Partner Troubleshooting Windows 2003 Windows Server 2003 Services

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    Progent's ProSight Virtual hosting services offer small businesses a variety of advantages including reduced capital costs, reductions in operational expense, improved management focus, world-class security, greater fault tolerance, and business continuity.

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  • ISSAP Certified Cybersecurity Tech Services
    CISSP-ISSAP Security Architecture Engineer

    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification as a result of rigorous testing and significant work with network security design. ISSAP consultants have in-depth understanding of access control mechanisms and techniques, phone system and network infrastructure security, cryptography, needs evaluation, business continuity and DRP, and physical security integration. Progent's ISSAP-premier security specialists can help your company with all phases of architecture security.

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    Skype for Business Front End Server Specialists

    Microsoft Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as IP-based and PSTN calling. Microsoft Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office or Office 365 and simplify administration via integration with Windows AD. Lync can also cut capital and operational costs by doing away with VoIP hardware and subscription fees, PBX gear, or conventional video conferencing technology. Progent's certified IM and Presence consultants offer remote and on-premises support services to help your company to maintain and troubleshoot your current Lync 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help you to plan and carry out a smooth Skype for Business migration.

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  • SCCM 2007 Mobile Device Management Network Consulting
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    Progent can assist your business to maintain System Center 2007 Configuration Manager to simplify operations, improve compliance, and increase productivity by ensuring that critical applications stay current, tracking product licenses, and reporting usage profiles to help you make smart buying decisions. Once you are set to upgrade your SCCM 2007 change management solution, Progent can help you to plan and implement a smooth move to SCCM 2012.

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    Office 365 is Microsoft's growing suite of productivity apps and cloud-hosted services available on a monthly or annual subscription basis. Office 365 apps and cloud-based services are available in a variety of subscription plans targeted at markets ranging from students and home offices to global enterprises. Progent can provide quick and affordable remote access to consultants with expertise in Microsoft, Mac, iOS, and Google Android technology. Progent can help you to understand the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent supports cross-platform environments that incorporate Windows, macOS, and Linux software. Progent can also help your business to build and manage hybrid solutions that seamlessly integrate local and cloud-based products and services.

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  • ProSight network asset documentation management Specialists
    ProSight domain management Consulting

    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard data related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can save up to 50% of the time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it.

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    Progent's Microsoft-certified consultants offer affordable remote and onsite consulting expertise, application development, and debugging support for businesses of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.

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    Help Exchange

    Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and unified email/telephony solutions for companies. Progent offers economical Microsoft Exchange 2007 Server support services to enhance email security and virus protection, provide fault tolerant email, and facilitate remote and mobile email connectivity. Progentís Microsoft Exchange help and support offerings can assist you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2010.

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  • Urgent Microsoft Certified Expert Value Pricing Security Consulting
    Consulting Hourly Cost Computer Consultants

    Progent's pricing model is to bill for remote support and on-site help by the minute. Consequently, you are billed exclusively for received support. Progent does not demand a more expensive rate for off-hours or emergency service, and inside California or in regions where Progent provides in-person support, Progent does not bill for travel time except for emergency calls where on-site time is less than four hours. Also, Progent imposes no initialization fee and asks no retainer for support services provided during regular business hours. Many service firms demand large minimum fees or charge for each quarter hour or longer. Progent's small granularity eliminates big invoices for fast solutions so you will not be tempted to allow less critical problems to fester.

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  • ProSight Windows Server Management Remote Technical Support Top Automated Server Management Support

  • Check Point 26000 Firewalls Network Security Auditing
    Check Point 3000 Firewalls Security Companies

    Progent's Check Point Software firewall experts can show you how to design, deploy, and administer firewall environments built around Check Point Software Next Generation firewall appliances and Check Point's cloud-based security services. Progent's consultants can also assist you support older Check Point firewalls or upgrade efficiently to Check Point's next-generation firewalls.

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  • SCVMM 2012 and VMware On-site Support
    SCVMM 2012 Technical Consultant

    Progent's Microsoft-certified consultants can help businesses of any size to adhere to leading practices to set up SCVMM 2012 hosts, fabric, storage, and library resources; design, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help your company to migrate from a legacy version of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can show you how you to optimize and repair your existing SCVMM 2012 ecosystem so you get maximum return on investment.

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