San Francisco North Bay
Petaluma, Sonoma:

Onsite Service Available in Petaluma, Sonoma

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Progent's experts can deliver a wide selection of consulting and support assistance for IT environments based on any combination of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX technologies. Support services available to small companies in the Petaluma vicinity by Progent's staff of Microsoft consulting professionals include:

• Progent’s BI reporting consultants can provide remote and on premises expertise to assist you with any aspect of business intelligence reporting ranging from debugging or enhancing applications to designing and implementing a comprehensive BI environment. Progent's management reporting consultants can help your company to support your existing reporting environment, help you to upgrade reports and databases from a legacy reporting product to a current one, and deliver custom remote training to meet your individual needs. Progent’s management reporting and analytics consultants offer expertise in all popular business analytics reporting tools including Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.
  
  
• Microsoft SharePoint Server 2016, intended for on-premises installations of SharePoint, offers deep integration with SharePoint Online and Microsoft 365 to allow hybrid environments that transparently unify on-premises and cloud-based resources. Other enhancements include fast provisioning with the MinRole feature, larger scale, higher performance, tighter security and compliance, advanced analytics via Power BI integration, and a more engaging client interface for collaboration and sharing. Progent's Microsoft-certified consultants can provide economical online and on-premises expertise, software development, and technical support support for organizations of all sizes who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint. Progent can also help customers to plan and execute an efficient upgrade from SharePoint 2016 to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based components into a cohesive intranet solution. To learn more, see SharePoint Server 2016 migration support.
  
  
• Progent's most popular enterprise network support services include evaluation, piloting, setting up and troubleshooting IT environments based on Microsoft products by providing services such as complicated Active Directory and Azure Active Directory/Entra configuration, Exchange Server 2019 maintenance, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting, Exchange Server 2010 management, Microsoft SQL Server application programming, and Oracle DBA consulting and application development. For application and network management automation, Progent offers Microsoft System Center 2016 planning and support, Microsoft System Center 2016 Operations Manager (SCOM 2016) deployment, and Microsoft System Center 2016 Configuration Manager design and integration. For Windows 8.1 integration, Windows 10 migration consulting, Windows 11 deployment consulting, and Microsoft Exchange 2013 Server upgrades, Progent can assist with design and can also provide on-premises support in deployment at branch offices in major metropolitan areas throughout the United States. Progent's large team of Cisco CCIE-certified network support experts can assist enterprises to troubleshoot intractable connectivity issues affecting the reliability or responsiveness of mixed-platform computer networks. Progent's GIAC, CISSP, and CISA certified network security engineers can perform an objective and comprehensive network security assessments to help large businesses comply with mandated security standards.
  
  
• Progent can provide the support of a Cloud Solutions Architect to assist you to design an efficient move to Microsoft 365 tailored to your IT environment. Prior to proposing this migration project, Progent's cloud expert will carry out a series of investigative tasks that include running utilities like IdFix, the Exchange Best Practices Analyzer (ExBPA), and custom scripts for reviewing your AD, messaging, and Mobile Device Management setup. Key information that cannot be found using these techniques will be determined via discussions with your IT team. Find out additional information about Progent's Microsoft 365 cloud migration expertise.
  
  
• Progent offers live online classes for a range of client applications. Progent's Online training covers topics that include Microsoft 365 Excel and Power BI business reporting, Microsoft 365 Word VBA programming, PowerPoint collaboration, Outlook calendar sharing, Microsoft 365 Access rapid application development, Microsoft Dynamics GP (Great Plains) customization, Windows 10 configuration, and Windows 11 upgrading. Virtual learning provides the benefits of conventional classroom sessions, including immediate communication between students and teachers, but avoids the costs of travel and the hassle of trying to accommodate the availability of trainers and students.
  
  
• ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to get an unbiased assessment of the health of their information system. Based on some of the leading remote monitoring and management platforms in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a cleaner and safer AD environment. Both options also offer the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include simpler management, better compliance with government and industry security standards, more efficient utilization of network resources, faster troubleshooting, more dependable backup and restore, and less downtime. To learn more about ProSight Network Health Checks and to view sample reports, go to ProSight Network Audits.
  
  
• Load balancing of multiple servers improves performance and provides fault tolerance by working around crashed servers in a load-balanced array. Progent's load balancing services address a wide selection of high-availability load balancing solutions including network load balancing, load balanced application software, LAN/WAN backbone routing, and content delivery technology such as F5 Networks 3DNS. Some of the fault-tolerant load balancing technologies for which Progent can provide consulting services include Windows 2008 Server R2 Network Load Balancing Manager; the Network Load Balancing (NLB) mechanism of Microsoft Windows Server 2012; the SDN Software Load Balancer of Windows Server 2016, Windows Server 2019, and Windows Server 2022; VM Load Balancing in Windows Server 2016; Citrix Access Suite and Access Gateway; Cisco CSS, Cisco Content Engine and ACNS; and F5 3-DNS.
  
  
• Progent's MS Exchange Server 2016 consultants can assist you in all phases of your migration to Exchange 2016 such as planning high availability infrastructure for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App). Progent also offers Exchange 2019 upgrade help and Office 365 Exchange Online consulting to help you to upgrade to a more current version of Exchange Server.
  
  
• Windows Server 2022 builds on the architecture of Windows Server 2019 and related products to provide improvements in key areas that include multi-layer security, native support in Microsoft Azure for popular Windows Server workloads, centralized administration for hybrid datacenter and multi-cloud environments, plus increased uptime for Azure-based virtual machines. Progent's certified Windows Server 2022 experts can help your business to plan and carry out a smooth migration to Windows Server 2022 based on your existing network architecture or an updated on-premises, cloud-hosted, or hybrid architecture. Progent's consultants can help you to assess the strategic value of migrating to Microsoft Windows Server 2022 and can help you implement Microsoft Windows Server 2022's latest features like zero-downtime Hotpatching, DNS-over-HTTPS, and Storage bus cache for standalone servers. For details, visit Microsoft Windows Server 2022 planning and migration expertise.
  
  
• Creating solutions with Cisco's wireless VoIP phones usually requires that you configure and optimize many key pieces of your Wi-Fi environment including APs, switches, Cisco wireless LAN controllers, and management tools. Progent's Cisco wireless IP phone configuration consultants can provide online and onsite assistance to help your organization build and maintain a Cisco wireless VoIP phone deployment by delivering integration services that can range from troubleshooting the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of a campus.
  
  
• Progent's Cisco Catalyst Wi-Fi 6 and 6E WAP experts offer affordable online and on-premises support for Catalyst Wi-Fi 6 and 6E wireless access points. To find out more about Progent's consulting services for Catalyst 9100 Series 802.11ax APs, see Catalyst 9100 Wireless access points system design, configuration, and management consulting.
  
  
• If you includes Cisco routers, you could be running an outdated release of IOS, the operating system powering virtually all Cisco router as well as the latest Cisco switches. Cisco often offers upgrades to IOS to fix bugs, plug security vulnerabilities, or add features. However, updating IOS and other Cisco control software can be a challenge, depending upon your Cisco equipment and your network environment. As an example, there could be limitations of local Flash storage that could cause a new OS version to operate incorrectly. Progent's Cisco CCIE network engineers offer a wide variety of services associated with upgrading Cisco IOS software or any Cisco OS such as IOS XR, CallManager or Unified Communications Manager. Progent's consultants can run audits of your Cisco software, propose appropriate upgrades, provision Cisco appliances, copy software images/, activate and test your Cisco software, optimize performance, troubleshoot problems, and train your network support staff how to utilize any important new functions.
  
  
• Hyper-V 2016 incorporates key features initially designed for and refined on Azure, one of the world's biggest public clouds. This pedigree significantly improves the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving data security, uptime, scale, manageability, reliability and disaster recovery. Progent’s Microsoft-certified Windows Server 2016 Hyper-V consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your organization, set up test environments to confirm the ability of Hyper-V 2016 to run your critical workloads, plan a cost-effective network architecture for a cloud-centric or hybrid deployment, create and carry out a smooth migration plan, educate your IT management and support staff, and deliver ongoing consulting and debugging services to make sure that your Hyper-V 2016 solution delivers the highest possible business benefit. Progent's virtual server consultants can also provide Windows 2022 Hyper-V Virtual Server migration consulting and Windows Server 2019 Hyper-V Virtualization upgrade to help you to modernize your Windows Hyper-V 2016 environment.
  
  
  
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If your small business is in the Petaluma or Sonoma area and you need technical assistance, IT outsourcing, or high-level expertise from a Progent consultant, call 707-559-7400 or visit Contact Progent.