San Francisco East Bay Pleasanton, Livermore, San Ramon, Dublin
Computer Consultant Professionals IT Support and Expertise
Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | 37053 Cherry Street Newark, CA 94560 |
510-933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 |
510-300-1400 | Hayward Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 |
510-899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 |
650-543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 |
925-621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 |
415-321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 |
408-240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 |
650-931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 |
925-362-2400 | Walnut Creek Network Support Services |
Progent's certified professionals can provide a broad selection of engineering and support assistance for computer environments powered by any combination of Windows, Cisco, Apple macOS and OS X, or Linux platforms. Network services available to small companies in the city of Pleasanton by Progent's team of Microsoft and Cisco certified technical experts include:
- Successful integration of Cisco's wireless VoIP phones typically requires that IT teams set up and optimize numerous components of your Wi-Fi environment including wireless access points, switches, Cisco wireless LAN controllers, and network management software. Progent's wireless VoIP phone configuration experts can provide online and onsite support to help you build and maintain a Cisco wireless IP phone deployment by delivering services that can range from debugging the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
- Progent's Microsoft Office Access developers and consultants can provide affordable online consulting services for all releases of Microsoft Office Access including desktop and browser-based versions and offers expert help for application development, database migration, performance tuning, BI reporting, and maintenance. Progent also offers custom online classes for Access development and database administration.
- Progent has been delivering SharePoint consulting services since the initial SharePoint product was published over a a dozen years, and Progent has the breadth and depth of IT know-how to help businesses of all sizes to design and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that bring significant business value to your IT investment. Progent's Microsoft-certified consulting team can assist you to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; decide if an on-premises, Cloud-based or hybrid deployment is most sensible for your company; and pick the right version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management services or can help in specific tasks associated with your SharePoint 2013 migration.
- Barracuda Backup is a low-cost, subscription-based backup/restore service for small and mid-size organizations. A Barracuda Backup deployment can include a purpose-built hardware storage device built by Barracuda or a virtual appliance with comparable features but which uses your own storage hardware. Barracuda Backup protects vital company data produced locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting support services to assist you to design, configure, operate and repair a BDR system built on Barracuda technology. For details, go to Barracuda Backup and disaster recovery consulting.
- VMware's NSX virtual network platform allows you to build entire networks in software. NSX permits virtual networks to be deployed instantly and managed with a high degree of automation regardless of the hardware making up the basic network infrastructure. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. SRM also permits non-disruptive testing for disaster recovery, upgrades and fixes and can produce audit reports to verify full service restoration, validate SLAs and demonstrate DR compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly recover the entire logical network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist your organization to plan, deploy, test and administer a DR solution based on VMware SRM and VMware NSX.
- Load balancing your servers enhances throughput and provides fault tolerance by working around crashed servers in a load-balanced farm. Progent's load balancing consulting services cover a broad assortment of high-availability load balancing solutions including network load balancing, load balanced applications, network infrastructure routing, and content delivery technology such as Cisco Content Engine. Non-stop load balancing technologies for which Progent can provide consulting expertise include Microsoft Windows 2008 Server R2 Network Load Balancing Manager, the Network Load Balancing (NLB) mechanism of Windows Server 2012, Virtual Machine Load Balancing in Windows Server 2016, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks BIG-IP.
- Microsoft SQL Server 2016 introduces major improvements in speed, scale, security, availability, mobile computing support, plus built-in BI. New features include PolyBase for processing SQL and NoSQ databases simultaneously for big data applications, Hadoop support, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts offer remote and onsite expertise to help businesses of all sizes to plan, deploy, manage or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft products including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics ERP, Lync or Skype for Business, and SCOM.
- Even if your Information Technology budget is modest, Progent offers affordable service options that will give your network the stability, protection, and functionality your organization requires. Progent's optional 24x7 Network Monitoring Services, combining the skill of seasoned Microsoft and Cisco authorized IT engineers, the most advanced network management software, and comprehensive service programs, can keep your line-of-business computer network software and servers operating smoothly.
- Among the typical remote Cisco router consulting services available from Progent include configuring hostname, IP addressing, routing tables, NTP, and user accounts; setting up HSRP, aggregate routing, static to EIGRP redistribution, and ECN gateways; reviewing BGP peering arrangements, routing tables, line settings and BGP peering arrangements; updating router's IOS image; validating router failover; troubleshooting VPN problems; producing a network diagram and documenting router setup; plus security and fault tolerance strategy.
- Features of Progent's Information Technology support packages include network evaluation to ensure that your network complies with industry standards of security and online connectivity, 24x7 server monitoring using Microsoft System Center Operations Manager to identify problems before they disrupt your business, optional Call Center support services from Progent's technical experts, security audit to help safequard your information network from malicious attack, addition of Service Packs and security patches for servers and applications, savings on Progent’s remote troubleshooting services, and access to Progent’s group of Microsoft-certified system experts and service specialists.
More Facts
If your small business is in the Tri-Valley area and you are looking for computer support, information technology outsourcing, or high-level expertise from a Progent consultant, call 925-621-2400 or visit Contact Progent.
An index of content::
Help and Support Wireless LAN
Wireless LAN Technology Professional
Progent can show you how to design, deploy, manage, monitor, and troubleshoot a viable Wi-Fi LAN architecture, recommend sensible hardware and software, and integrate access points, bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to build a complete 802.11x network security strategy that is well integrated with the security strategy for your overall business network.
Mac Online Professional
macOS Troubleshooting Consultants
Progent offers national remote technical support and consulting services for businesses who run Apple Mac environments or whose information systems feature a mix of Mac with Microsoft technology. Progent's engineers can provide Mac clients a variety of services such as desktop support, upgrading to the most recent edition of Mac OS X from earlier editions of Mac, plus expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Remote IT help offers maximum leverage for your IT dollar by preserving user productivity and shortening the time billed for computer repair services. Sophisticated online support technology and experienced technicians and engineers allow Progent to solve most network problems without squandering time and expense by traveling to your location. In the vast majority of cases your IT issues can be remediated over the phone or via a mix of phone support and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISM and CISSP premier security specialists to assist with the toughest network issues.
American Megatrends MegaRAC Technology Professional
Engineer American Megatrends MegaRAC
Remote server management cards offer network administrators full control of a server without the need for a personal presence. Using these management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to an IT professional who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to plan, implement, and support a high-availability business network that incorporates remote management cards and Progent can use these remote server management cards to deliver efficient off-site technical support. Progent is familiar with a variety of remote server management cards including Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.
Consulting Services Citrix virtual desktops
virtual desktop delivery Technology Professional
For Windows desktop virtualization, Progent can provide the support of a Citrix XenDesktop expert who can help your company to plan a XenDesktop environment that maximizes the strategic value of your IT system; configure XenDesktop technology with your servers, user devices, and peripherals; upgrade your older virtual desktop software to the latest releases of XenDesktop; and provide advanced remote troubleshooting. Progent can also train your IT staff to adhere to industry leading practices to maintain your XenDesktop solution efficiently.
Firesight Remote Troubleshooting
Computer Consultant Cisco AnyConnect
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can help your company to maintain your legacy PIX or Cisco ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, deploy, tune, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Solaris with Windows Consult
Specialist Solaris with Windows
If you are developing UNIX-based applications in an environment that has MS Windows-based processors, PCs, and office productivity products, Progent offers full-service information technology outsourcing that frees you to concentrate on your area of high-value expertise while avoiding the continual distraction of managing your company information system. Through the use of automated network monitoring and by providing online and in-person assistance when your company needs it, Progent represents an affordable alternative for supporting an IT system that provides excellent dependability, security, and performance. Progent's developer assistance offerings feature full-service information technology outsourcing, virtual infrastructure, remote and on-premises support and repair, proactive network monitoring services, and Help Desk Call Center support.
Altaro VM Backup Scheduling Support Outsourcing
Technical Support Altaro VM Backup
Altaro VM Backup offers small organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, distributed, and cloud environments and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Top capabilities include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as low as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular restore options for specific files and emails, support for Windows Cluster Shared Volumes and for VMware vCenter for managing large-scale environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is an Altaro partner and can provide a broad array of consulting services to help you to design, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup.
Exchange 2007 to Exchange 2010 Upgrade Consultants
Consulting Microsoft Exchange 2010 Upgrade
Progent's Microsoft and Cisco-certified network engineers can help you to determine the benefits of Microsoft Exchange 2010 for your business and can help you to plan and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will provide fast payback by improving your workers' efficiency, lowering the cost of hardware and support, streamlining administration, and consolidating your key communications technologies.
Specialists Tracking Service Costs
24 Hour Support and Integration Services Documentation
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all delivered support activities. Unlike many freelance consultants or local service organizations who offer scant documentation or specifics of tasks done, each service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the service documentation sent by every consultant to each client. The practice of documenting and organizing support activity results in more efficient support and avoids a slew of common misfortunes such as when a support client is virtually held captive to a consultant who refuses to release the keys to the kingdom.
24-7 SCDPM 2012 Protection Groups Consulting Services
SCDPM 2012 Deduplication Remote Support Services
Progent's Microsoft-certified consultants offer remote or in-person support to assist organizations of all sizes to design, implement, manage, and repair a backup/restore system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from earlier releases of SCDPM or from another backup system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent can provide occasional help for fixing especially stubborn issues, or full project management support. Progent's consultants can also help you to design Data Protection Manager into a comprehensive disaster recovery strategy.
Office SharePoint Server 2010 Professional
Network Consultants SharePoint
Progent’s Microsoft-certified experts can provide small and medium sized companies computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, teams and data. SharePoint Portal Server provides a common spot for your workers or clients to connect to, organize, distribute and manipulate relevant data, files, and applications and to communicate with other people. It allows quicker and better decisions, more efficient sharing across teams and more economical business practices. The primary objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of information available inside and outside a business network. Windows SharePoint Services connect workers, customers, teams and major tasks with the knowledge they’ve developed in a way that makes data convenient to find, retrieve and apply.
Network Consultant Automatic Network Topology Mapping
IT Services Automatic Network Topology Diagrams
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map out, monitor, optimize and troubleshoot their networking hardware such as routers, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network maps are always updated, captures and displays the configuration of virtually all devices connected to your network, tracks performance, and generates notices when issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, finding devices that need critical software patches, or resolving performance issues.
Specialist Cloud Protection for Email
ProSight Email Guard Spam Filtering Services Consult
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver centralized control and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a further level of inspection for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Windows Server 2012R2 Cloud Consultant Services
Windows Server 2012R2 Multitenancy Online Help
Progent's certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, optimize your network for local, multi-site, private or public cloud-based, and hybrid environments, train your IT support staff, create a corporate-wide security strategy, automate network management, help with application development, and generate and test a disaster recovery/business continuity plan.
Microsoft System Center Operations Manager Online Technical Support
Microsoft System Center Operations Manager Online Troubleshooting
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, optimizing and repairing SCOM environments and can provide organizations of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also assist you to import and set up SCOM 2012 management packs according to industry best practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or onsite technical support to assist you to remediate critical issues uncovered by SCOM 2012.
Enterprise hybrid cloud integration Consult
Enterprise hybrid cloud solutions Technology Professional
Progent can help your it team to design and administer hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid network models that combine on-premises resources along with cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a variety of cloud migration services such as Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of background delivering advanced consulting services online, and Progent can help you complete your cloud integration projects quickly and within your budget.
24x7 SCDPM 2016 Technology Consulting
Microsoft Certified Expert Outsourcing SCDPM 2016
Progent has more than 10 years of background deploying, maintaining and troubleshooting the core components that make up Microsoft System Center and can help your organization to design, install, maintain, and fix your System Center 2012 R2 ecosystem to optimize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent can help you to migrate to the current edition of System Center from an earlier one or from another IT management platform to provide the benefits of enterprise-class deployment, centralized management, security, plus infrastructure and critical application performance monitoring.
Support and Integration SCCM Upgrade
SCCM Central Administration Site Technology Consulting
Configuration Manager automates software provisioning at scale, centralizes security and compliance settings control, inventories network resources, protects against corporate data leakage, provides health monitoring, enables secure end-user self service, and delivers a single control mechanism for administering mixed-operating system ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud specialists can assist your organization with any facet of designing, installing, operating and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid networks.
Top Progent Management Team Server Consultants
Progent Management Team Outsource
Progent's management team consists of seasoned professionals with years of experience providing computer consulting, troubleshooting, and strategic information system planning to businesses ranging in size from small offices to Fortune 500 companies. Great service calls for great people, and Progent has put together a management team that can provide customers with the top service value available anywhere.
Oracle Recovery Manager Consultancy
Cisco Experts Oracle DBA Consultant Services
Progent can provide affordable remote access to a certified Oracle database administration consultant or an Oracle application programmer. Progent offers comprehensive database administration services for any version of Oracle including 10g and 11g and can also assist you to plan, build, enhance, or troubleshoot Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Data Guard replication technologies and Oracle Database Resource Manage.
Remote Technical Support Microsoft Server Consolidation
MS Virtual Server Administration Website Consulting
Microsoft Virtual Server 2005, hosted on the Windows Server platform and based on software originally developed by Connectix, provides the performance necessary to accomplish hardware reduction, application upgrade, and server isolation tasks via virtualization techniques in an enterprise-class computing network with high scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at companies wishing to enhance ROI in software programming and testing, upgrading from outdated line-of-business applications, and hardware consolidation. Progent's certified Virtual Server consultants can assist your business to assess and integrate Microsoft Virtual Server 2005.
Computer Consultant Windows Server 2016 Health Service
Top Technical Consultant Windows Server 2016 Hybrid Configuration
Progent's certified IT experts can provide Windows Server 2016 migration consulting to help organizations of any size to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.
wireless IP phone upgrades Support and Setup
wireless IP phones and CUCM On-site Support
Cisco's wireless VoIP phones are hardened wireless handsets intended for professionals who are mobile within campus, warehouse, retail or other environments where IT management requires user endpoints that provide more control, security and durability than is possible with the Bring-Your-Own-Device mode of mobile collaboration. Creating solutions with Cisco's wireless VoIP phones typically demands that IT teams set up and optimize numerous components of your Wi-Fi infrastructure such as APs, routers, Cisco wireless LAN controllers, and call management tools. Progent's certified experts offer online and onsite support to help you build and maintain a Cisco wireless IP phone deployment by delivering integration services that range from debugging the set up of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
Load Aggregation Testing Consulting Services
Bandwidth Throttling Test Lab Consulting Services
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for testing line-of-business applications, developing cost-effective migration methodologies, assessing and tuning performance, planning or verifying business continuity solutions, resolving compatibility problems, and establishing training systems for the latest products and technologies. For Progent clients without sufficient internal resources to configure proper pilot environments, Progent's Test and Training Lab cuts capital costs and technical risk while keeping vital network projects on schedule.
UNIX with Windows Troubleshooting
24x7 UNIX, Windows Professionals
Progent can assist your business to plan and implement an efficient migration from a UNIX-based information system to a network based on MS Windows and capable of supporting Microsoft's popular office productivity suites, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and application experts can show you how to guard your data and minimize business disruption by designing an effective migration plan that preserves your existing investments in UNIX software and infrastructure. UNIX-to-Windows transition support services offered by Progent include evaluation of current infrastructure, transition strategy and validation, Exchange migration expertise, data and application porting, and processor and storage system migration and economization.
Consultancy Nagios for Linux
Nagios for Linux Consulting
Nagios and MRTG are powerful, Open Source monitoring utilities that operate on Linux and can be used to analyze UNIX networks, Windows systems, or multi-OS environments in which the Linux OS and MS Windows run side by side. The Nagios monitor lets network managers to monitor system services such as SMTP, HTTP, FTP, and PING. MRTG allows you to track the bandwidth in and out of SNMP-enabled network appliances such as processors, routers, and switches. Progent's network integration engineers can show you how to use both these programs to tune and repair your network.
CCDP Certified Remote Troubleshooting Meraki 802.11ac AP
Meraki Dashboard IT Services
Progent's Cisco-certified Wi-Fi networking experts can provide remote and onsite consulting and troubleshooting services to assist your organization to design, install, manage, optimize, and debug Wi-Fi deployments that incorporate Cisco's Meraki access points. Progent's experts can also help you to plan and implement hybrid networks that combine local and cloud-based resources and that provide seamless connectivity, advanced protection, unified management, and consistent operation for all your wired and wireless devices.
24x7 Network Load Balance Computer Consultant
Urgent Online Help Windows 2003 Cluster
Progent’s Disaster Recovery/Business Continuity consultants offer extensive backgrounds assisting small and mid-size businesses to minimize system downtime by providing cost-effective online consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network architecture, data backup and restore solutions, and transparent system maintenance. Progent’s business continuity experts can assist your company to plan and validate an efficient business continuity strategy that matches your business goals and budget. Progent’s disaster recovery engineers can assist you to design, deploy, and manage fault-tolerant technologies such as redundant Internet connectivity, virtualization, clustering, load balancing, transparent off-site backup, and multi-location hot backup centers.
Email Image Spam Protection Specialists
Email Link Protection Consultants
Progent's ProSight Email Guard uses the technology of top data security companies to provide web-based control and comprehensive protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper level of analysis for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.
24/7/365 Online Support Services Microsoft Windows 2000
Windows 2000 Consultant Services
Progent's Microsoft-certified Windows 2000 Server experts offer network help and information technology consulting services for the entire family of .NET Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, optimization, and support services include system planning, deployment, project management, local and off-site technical support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and cost-effective co-sourcing.
ProSight Email Encryption Consulting
Top Services Email Bayesian Analysis
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver web-based management and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the local security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.
Microsoft Certified Partner Windows Server 2012 R2 Hyper-V Remote Consulting
Open Now Windows Server 2012 R2 Hyper-V Remote Support
Progent's network professionals can help you evaluate the potential benefits of Hyper-V-based virtualization for your company, conduct pilot implementations to verify Hyper-V's operation with your line-of-business software, assess your network infrastructure for smooth performance with virtualization technology, assist you in upgrading to Microsoft Windows Server 2008 and configuring Hyper-V, educate your network management staff to monitor and administer Hyper-V, provide expert consulting help for improving the security of your virtual servers, establish and test disaster recovery processes that maximize network uptime, and provide ongoing consulting and maintenance including low-cost online troubleshooting and comprehensive Help Desk outsourcing.
Award Winning Remote Server Management Cards Consultant
24-7 Consult Aten IP9001
Remote server management cards give IT administrators complete control of a server without the need for a personal presence. Through these server management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to plan, deploy, and support a fault-tolerant business network that incorporates remote management cards and Progent can use these remote management cards to deliver low-cost remote technical assistance. Progent has experience with a number of remote management cards including Aten IP9001 remote management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.
PIX Firewall Migration Remote Technical Support
Cisco Security Specialist
Cisco's PIX 500 firewalls have been discontinued and Cisco might not offer support these devices. Progent still offers technical support for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can in addition help you determine whether to move up to more current firewall technology from Cisco. Progent's Cisco-certified specialists can help you design and carry out a cost-effective upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.
wireless controller Computer Consultant
Online Help wi-fi controller
Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's modern wireless controller solutions.
Consultant Services SCCM 2007 Device Management
Troubleshooting SCCM 2007 Policy Settings
Progent can assist your business to maintain System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance compliance, and boost productivity by ensuring that operating systems and applications stay current, managing licensing, and monitoring resource usage patterns so you can make smart purchasing decisions. Once you are set to upgrade your SCCM 2007 configuration management ecosystem, Progent can help you to prepare for and carry out a smooth migration to SCCM 2012.
ISA 2004 Firewall Online Troubleshooting
Internet Security and Acceleration Server Professionals
Progent's certified Internet Security and Acceleration Server consulting experts have broad experience developing corporate security solutions for information systems with multiple locations, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business plan and deploy a configuration of Microsoft ISA Server 2004 that supports your information protection requirements without limiting your productivity.
SMS Server Migration Consultant Services
SMS Server 2003 Upgrade Technical Consultant
Systems Management Server 2003 provides added capability for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs reduce the net administrative expense of managing and deploying software by making it easier to install system images, manage mobile computers, and operate management tools. In addition to alerting you about ways to cut management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT projects involving areas that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can lower spending and eliminate business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can show you how to define sensible processes and policies to manage PDAs and intelligent mobile communication devices so your field force stays productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security plan that includes policies, processes and technologies to keep your IT network protected.
Microsoft Experts Professional UNIX, Windows
Windows, UNIX, Solaris IT Consultant
If your company network mixes UNIX, Linux or Sun Solaris technology with MS Windows, Progent can show you how to incorporate your servers into a cohesive network that allows all your operating systems to coexist for easy administration, transparent information exchange, high dependability, superior performance, and strong security. Progent's UNIX and Microsoft Windows coexistence assistance services include IT infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online network help and repair, on-site technical support, and Contact Center services.
Information Technology Consulting Cisco PIX Firewall Upgrade
PIX 500 Firewall IT Consultants
Cisco's PIX Series firewalls have reached end of life and Cisco may no longer offer support these devices. Progent still offers consulting assistance for Cisco's PIX firewalls to help you with maintenance and management and Progent can also help you assess if you should adopt more current firewall products available from Cisco. Progent's Cisco technology specialists can help you plan and carry out a smooth migration to Cisco ASA 5500-X firewalls based on leading practices.
Microsoft LCS Server Instant Messaging Consultants
Consultant Live Communications Server 2007
Microsoft Communications Server delivers IM and Real Presence as part of a scalable, enterprise-grade package offering advanced security, seamless integration with additional Microsoft software, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers cost savings and improved business efficiencies, enhanced worker productivity, and better intellectual property security. Microsoft Office Communications Server 2007 has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's certified unified communications experts can provide remote and onsite support and troubleshooting help for your Office Communications Server 2007 deployment and can assist you to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to plan and implement an efficient migration that will add business value to your information network
Desktop Help Desk Services On-site Support
Computer Engineer Service Desk Management Support
Progent's Network Call Center Outsourcing Services for PC desktop technical support are intended specifically for small businesses who require fast access to a Help Desk Service Center with expert telephone support and full escalation options but who have to work within a limited information technology budget. Key components of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Optional Remote Access Provisioning, System Evaluation, Problem Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.
Online Help On-site Support
Online Help Remote Support
For medium-size companies who need network support, Progent offers an array of options such as on-site help, on-line support, off-site Call Center, round-the-clock support with automatic system monitoring, temporary staffing, site relocation support, application programming, and professional consulting. For midsize businesses in California or other regions covered by Progent's field engineers, Progent provides professional onsite help for solving technical problems quickly and affordably.
Private Cloud Integration Consultancy
ProSight Small Business Private Clouds Consulting Services
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small organization's production servers in a solution that gives the maximum level of availability and expandability and is also simple to migrate to another host. ProSight Virtual Hosting and management options are based on proven virtualization architectures that allow small and midsize businesses with multi- platform IT systems to save significantly on the expense of capital investments, system support, and network administration while benefiting from enterprise-class reliability and an unmatched degree of vendor independence.
Web Application Security Testing Consulting
Security Vulnerability Evaluation Technology Professional
Progent offers several network security service bundles designed to provide larger institutions an impartial and thorough network security audit from a team of certified security consultants. All Progent's security evaluation bundles incorporate a collection of procedures including automated scans from inside and from beyond the corporate firewall, expert analysis of scan results by accredited security consultants, creation of a paper explaining the findings, plus a live concise executive outbrief and an in-depth interactive outbrief for in-house network engineers.
ERP Contract Programming Firm
Design MRP
Progent can give you access to programmers who can modify your Microsoft Business Solutions ERP, MRP, and financial system applications to suit your specific company requirements. Progent’s Microsoft-certified consultants provide experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also provides expert e-Commerce integration support for secure, corporate-wide information sharing as well as interfacing with CRM products.
24/7/365 Windows Server 2008 R2 Troubleshooting
Remote Engineer Microsoft Windows Server 2008 R2
Windows Server 2008 represents an important advance in making IT systems more protected and available, simpler to virtualize and administer, higher performing, and able to provide a better environment for web publishing. Progent can assist your business get the most from the improvements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, support, education, staffing, network monitoring, and security engineering expertise.
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