San Francisco East Bay
Pleasanton, Livermore, San Ramon, Dublin
Computer Consulting Professionals
IT Help and Outsourcing
Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | Fremont Executive Suites Newark, CA 94560 United States |
(510) 933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 United States |
(510) 300-1400 | Hayward Network Support Services |
| Morgan Hill | 18525 Sutter Blvd Morgan Hill, CA 95037 United States |
(408) 645-8400 | Morgan Hill Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 United States |
(510) 899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 United States |
(650) 543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 United States |
(925) 621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 United States |
(415) 321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 United States |
(408) 240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 United States |
(650) 931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 United States |
(925) 362-2400 | Walnut Creek Network Support Services |
Progent's experts knows how to provide a broad range of consulting and technical support help for IT networks powered by any mix of Microsoft, Cisco, Apple Mac, or Linux technologies. Network services offered to small and mid-size companies in Pleasanton by Progent's team of seasoned consulting experts include:
- Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering top throughput for SSL/TLS inspection. Progent's Fortinet firewall consultants can help your business to integrate your Fortinet FortiGate firewalls to protect all your IT assets at the enterprise edge, within the data center core, at branch locations, and in the cloud. To learn more, refer to Fortinet FortiGate firewall consultants.
- Progent's Google Cloud Platform (GCP) integration consultants can provide cost-effective remote and on-premises support to assist organizations to move any part of their critical IT infrastructure to Google Cloud Platform (GCP). This can reduce management hassle and equipment expense and allow the use of Google's state-of-the-art machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
- NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering along with continual replication to deliver fast, zero data loss disaster recovery between sites that are up to 185 miles apart. Progent offers the skills of a NetApp MetroCluster expert who can help you to plan, deploy, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that meets your technical requirements and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by providing help with tasks such as assigning shelf IDs, determining aggregate and plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and testing your DR solution to show compliance with information assurance standards and regulatory requirements.
- Load balancing your servers increases performance and provides redundancy by working around downed servers in a load-balanced array. Progent's load balancing services address a wide selection of high-availability load balancing technologies including network load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching products including F5 Networks 3DNS. High availability load balancing technologies for which Progent can provide consulting services include Windows 2008 Server R2 Network Load Balancing Manager, the Network Load Balancing mechanism of Windows Server 2012, VM Load Balancing in Windows Server 2016, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 BIG-IP Global Traffic Manager.
- Progent’s 64-bit upgrade specialists can assist your organization to update your servers and desktop PCs affordably from 32 to 64 bits. Progent can assist you to understand the costs and advantages of upgrading to 64-bit computing, design an economical migration process that minimizes operational disruptions, and deliver timely online support to assist your organization to configure 64-bit software and applications on your existing hardware. Progent's Microsoft-certified engineers can help you to install the 64-bit versions of Microsoft platforms such as Windows Server, SQL Server, Windows 10, and Microsoft Office Excel.
- Progent's Cisco Meraki Wi-Fi access point consultants provide online and onsite support services to help organizations of all sizes to plan, install, manage, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to set up and support Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products such as switches, ASR routers and ASA firewalls to build a seamless ecosystem that delivers the same connectivity, performance, security compliance, manageability and availability for wired and Wi-Fi users regardless of their location or device. (Refer to Cisco Meraki switches integration.)
- Progent's Microsoft-certified Windows Server 2012 consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout plans, tune your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support, staff, develop an enterprise-wide security strategy, streamline IT administration, assist with application development, and build and validate a disaster recovery/business continuity plan. If your organization is considering moving from Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration experts can help you to evaluate the benefits of Windows Server 2016 for your environment and plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid architecture.
- Progent's Cisco-certified Catalyst 802.11ax Access Point experts offer economical remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs). For details about Progent's support for Catalyst 9100 Family of 802.11ax Access Points, see Cisco Catalyst 9100 Wireless APs system planning, configuration, and management services.
- VMware's NSX network virtualization technology enables you to build complete logical networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high level of automation regardless of the physical components making up the basic network infrastructure. VMware Site Recovery Manager allows programmatic recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, updates and fixes and can produce audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate compliance. When used with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the entire logical network topology at the recovery datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help you to plan, configure, test and administer a DR solution powered by VMware Site Recovery Manager and VMware NSX.
- Progent offers online classes for popular productivity applications. Progent's Online training covers topics such as Office 365 Excel and Power BI reporting, Microsoft Office 365 Word VBA programming, Publisher collaboration, Outlook calendar sharing, Microsoft Office Access rapid application development, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 management. Online training offers all the benefits of conventional in-person seminars, such as immediate communication between clients and trainers, but avoids the costs of travel and the hassle of trying to synchronize the schedules of teachers and students.
- The Help Desk support delivery structure used by Progent offers small organizations an effective option to replace dependence on freelance consultants by offering in-depth technical knowledge shared by all engineering groups, optional 24x7 availability of emergency assistance, fast escalation to top-level specialists for handling even the most intractable problems, service consistency and dependability, quick follow through overseen by seasoned support administrators, a selection of convenient mechanisms for initiating support tasks, and excellent process transparency made possible by ticket tracking and accessible via a web portal.
More Facts
If your small business is in the Tri-Valley area and you need computer assistance, IT outsourcing, or high-level expertise from a certified Progent engineer, call 925-621-2400 or visit Contact Progent.
An index of content::
Juniper SRX100 Router Cybersecurity Group
Security Consultants Juniper SRX220 Router
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Microsoft Windows Server 2012 R2 Multitenancy Remote Support
Network Consultants Windows Server 2012R2 Hyper-V Virtual Switch
Progent's certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, optimize your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management, team, create an enterprise-wide security strategy, automate IT management, assist with creating applications, and generate and validate a DR/BC plan.
Telecommuter Helpdesk Services Setup and Support
Offsite Employees Helpdesk Outsourcing
Progent can provide small and medium-size companies overflow or comprehensive Help Desk support services for an offsite workforce.
Barracuda Backup Restore Consultants
Barracuda Backup Planning Computer Consultants
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup deployment can include a purpose-built physical appliance manufactured by Barracuda or a virtual appliance with comparable functionality but which uses your existing storage hardware. Barracuda Backup safeguards critical business data produced locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting services to assist you to plan, configure, operate and repair a BDR system built on Barracuda technology.
Wi-Fi VoIP phone integration Technology Consulting Services
802.11ac Access Point Support and Integration
Progent's Cisco-certified wireless technology experts can help organizations to configure, manage, and troubleshoot Cisco wireless devices including Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Microsoft Exchange 2010 System Consulting
Microsoft Exchange Migration Professional
Progent's Microsoft-certified professionals have more than 10 years of experience delivering email solutions for companies ranging from small offices to large enterprises. Progent offers economical support for all editions of Exchange Server to enhance email and virus security, configure high availability email systems, and implement off-site and mobile email connectivity. Progent’s Microsoft Exchange consulting services can help you in planning and carrying out a migration from a legacy SMPT server or older Microsoft Email package such as Exchange 2003 to Microsoft Exchange 2016 Server. In addition offers integration help for Windows 8, Windows 7, Vista, and Windows XP desktops using Outlook and can help you integrate Outlook Web App (OWA) for all major web browsers. For email virus defense, spam filtering and outbound data leak protection, Progent offers Email Guard security services.
Stealth Penetration Testing Security Firm
Cybersecurity Pen Testing Cybersecurity Organizations
Stealth penetration checking is an important component of any comprehensive IT system security plan. Progent’s security experts can perform extensive penetration checks without the knowledge of your organization's internal IT resources. Stealth penetration testing uncovers whether existing security defense tools such as intrusion incident alerts and event log monitoring are properly configured and consistently monitored.
Largest Microsoft Teams and AAD Engineers
Microsoft Teams with Microsoft Stream Consultant Services
Progent can assist your organization to plan an upgrade to Teams from Skype for Business Online and configure, administer, and debug a cloud-based or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Oracle DBA Consultants
Oracle database Programming Firms
Progent can provide affordable remote access to an authorized Oracle database administration expert or an Oracle application programmer. Progent can provide advanced database administration services for any version of Oracle including 10g and 11g and can also assist you to plan, build, update, or fix Oracle applications based on SQL and PL/SQL. Progent also can provide support for Streams replication technologies and Oracle Database Resource Manage.
Engineer Exchange 2007
Microsoft Exchange IT Consultant
Progent's Microsoft certified support team can show you how to design and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity downtime, reduces long-term service demands, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-site migrations, Progent offers the background to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting offerings include expertise with the integration of third-party enhancements of Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange Server 2007.
New Mexico Small Business Server Support
Nationwide Support Networking Company
Progent’s Technical Response Center (TRC) offers low-cost nationwide after-hours remote assistance for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals offer 24x7 telephone help and remote secure computer access to troubleshoot and resolve network problems rapidly and economically.
Microsoft ISA 2004 Server Information Technology Consulting
Top Rated ISA 2000 Server Remote Technical Support
Progent’s Microsoft certified professionals offer small and midsize businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain an advanced application-layer aware firewall that can secure your business network from attack by outside and inside sources. Forefront TMG and ISA Server provide deep inspection of Internet protocols such as HTTP, which allows these security platforms to uncover many attacks that can get by ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT security through expert planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified engineers can assist you to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront TMG.
SCVMM 2012 and Windows Server 2012 Remote Consulting
Online Technical Support Microsoft Virtual Machine Manager
Progent can help organizations of any size to follow best practices to set up SCVMM 2012 hosts, fabric, storage, and libraries; design, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can help you to move from an older version of System Center Virtual Machine Manager or from another management platform, and Progent can help you to enhance and repair your current SCVMM 2012 environment so you realize maximum return on investment.
Fault Tolerant Colo Professionals
Consultancy Fault-tolerant Data Centers
Progent's Data Center professionals can show you how to identify fault-tolerant data centers that match the specific requirements of your business. High availability Internet Data Centers are especially attractive to small businesses due to of their low cost and simplified logistics in comparison to taking a do-it-yourself approach. Trying to build an in-house data center that offers even a basic degree of fault tolerance is too costly for the majority of small companies. Progent is ready to help you reap all the benefits of high availability data centers and fault tolerant colo sites by providing a full range of engineering and support services.
Microsoft Office System Upgrade
Microsoft Office System Consultants
To deliver cost-effective IT services for small businesses, Progent has developed full-service IT outsourcing plans that offer small organizations fast access to technical help without forcing you to hire, educate, and maintain a large in-house IT staff. Progent’s IT outsourcing services give you an affordable way for creating a protected and reliable system for your favorite Windows business productivity products including Microsoft Office XP and Microsoft Office 2003.
Experts Online Office Word Training
Online Acrobat Writer Training Professionals
Progent's virtual classroom webinars offer small companies the affordability, ease, and versatility of online learning plus the proven pedagogic techniques of seasoned teachers who employ the latest technology to simulate live, participatory learning environments. Progent offers webinar education for key desktop software including elements of Microsoft Office suite such as Microsoft Office Excel, Word, PowerPoint, and Outlook: Microsoft Dynamics business accounting and management solutions such as Microsoft Dynamics GP (Great Plains); plus other popular desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Professionals CISSP-ISSAP Cybersecurity Architecture
Consultants ISSAP Certified Security Architecture
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through thorough examination and significant experience with information security design. ISSAP security experts have comprehensive understanding of access management mechanisms and methodologies, telecommunications and network protection, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-premier security experts can assist your company with all phases of secure network architecture.
Top Ranked ProSight Infrastructure Monitoring Remote Troubleshooting
Emergency Network Device Configuration Management Remote Support Services
Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map out, monitor, reconfigure and troubleshoot their networking hardware like switches, firewalls, and load balancers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating time-consuming management activities, WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, locating devices that require important software patches, or resolving performance problems.
802.11ax Troubleshooting
Wireless Network Online Consulting
Progent's Wireless Consulting Services provide a convenient, affordable option for companies of all sizes to configure, manage, monitor and repair cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Top Quality ProSight Virtual Hosting Consultancy
Services ProSight Virtual Hosting
Progent's ProSight Virtual Hosting offers proven virtual server technology, a state-of-the-art data center facility, and the technical expertise of Progent's Microsoft-certified engineering group to provide small companies with a complete IT outsourcing alternative that improves network availability and security, eliminates management hassle, and saves money. With Progent's Private Cloud Hosting, a small or midsize business can have all of its software platforms and key business application servers hosted in a secure and fault tolerant data center on a high-performance, high-availability virtual server set up and supported by Progent's network service experts.
MRTG for Linux Specialists
Nagios for Linux Technology Professional
Network monitoring ordinarily entails observing a system's resource utilization to help identify throughput bottlenecks or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that run under Linux or UNIX and can be used to monitor mixed-platform networks where Linux and Windows coexist. Progent's network support consultants can show you how to use both these programs to tune and troubleshoot your network. Progent's UNIX consulting services provide small companies and programmers help with managing and supporting UNIX/Linux and Solaris systems that work with Microsoft-based technology.
Phone Support Professional
Phone Support Engineer
For medium-size companies who need IT consulting services, Progent offers a variety of options including local help, remote support, phone-based Help Desk, round-the-clock support with automatic network monitoring, temporary staffing, site relocation support, software programming, and expert consultation. For midsize companies in California or other regions serviced by Progent's field engineers, Progent offers professional on-premises help for fixing network issues rapidly and affordably.
SCCM 2012 Computer Consultants
Open Now Online Troubleshooting SCCM 2012 Site Hierarchy Design
Progent can assist your organization to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to SCCM 2012 from an older device management solution or assist you to enhance your current SCCM 2012 ecosystem to support your evolving IT requirements. In addition, Progent can assist you to build a software foundation that extracts the most value from SCCM by delivering expertise with related Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Urgent Microsoft Windows 7 Upgrade Computer Support For Small Offices
Top Rated Windows 7 Security IT Consultants
Progent's Microsoft certified consultants can assist your company to test
Telecommuting Support Services
Work from Home Integration
Progent has two decades of experience helping small and mid-size businesses to design, deploy, optimize, manage, and debug IT networks that incorporate at-home workers.
Hybrid Microsoft 365 and Exchange Remote Support
Microsoft 365 Exchange Online and on-premises Exchange On-site Support
Microsoft Office 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and other Exchange components to reduce capital expense and administrative hassle. You can deploy Office 365 Exchange Online to run all your mailboxes, or you can integrate a hybrid solution that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote technical support to help your organizations to evaluate the potential advantages of Exchange Online, plan a solution that aligns with your functional requirements and IT budget, carry out a non-disruptive move from your current Exchange organization to one that incorporates Exchange Online, train your IT team and end users, and deliver as-needed consulting and troubleshooting.
Top Ranked Consultant Backup and Recovery Software
VMware VDP Backup, Specialists
Progent offers affordable remote support from IT engineers skilled in a broad array of products and services that provide solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and smartphones. Progent offers expertise for all major backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent's consultants can assist you to implement, enhance, or maintain backup/restore solutions for a range of environments including on-premises, remote, cloud, or hybrid.
Microsoft Certified Reporting ASP
VBA Developer
If you want to update your production web site, create internal webs for applications such as human resources or employee training, establish a high-impact web presence for a new business, or write line-of-business, data-driven specialized web applications, Progent can provide talented and experienced web developers. Progent's experts can also help you design and manage a safe, fault-tolerant server and communications infrastructure, including off-site and wireless access, to run your web tools.
Company-wide Standards for Best Practices Internet Networking Consultants
Microsoft Solutions Framework Project Methodology IT Consulting Group
Progent’s team of Microsoft and Cisco Certified consultants average more than ten years of real-world industry experience, at the forefront of network service, executing a broad range of technical tasks for a large mix of businesses. Every Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its consulting team. This ensures that you get not only world-class IT capability, but also a support engineer with proven methods for applying technical knowledge to fix real-world IT problems rapidly.
Virtual Service Desk Computer Consultants
Co-managed Service Desk Online Troubleshooting
Progent’s Co-managed Help Desk service makes it possible for your business to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's large roster of seasoned desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution built around the top shared PSA platform for managing service requests, ticketing, responsibility, progress tracking, and reporting.
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