San Francisco East Bay
Pleasanton, Livermore, San Ramon
Network Consulting Experts
Information Technology Services and Expertise
Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | Fremont Executive Suites Newark, CA 94560 United States |
(510) 933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 United States |
(510) 300-1400 | Hayward Network Support Services |
| Morgan Hill | 18525 Sutter Blvd Morgan Hill, CA 95037 United States |
(408) 645-8400 | Morgan Hill Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 United States |
(510) 899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 United States |
(650) 543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 United States |
(925) 621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 United States |
(415) 321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 United States |
(408) 240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 United States |
(650) 931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 United States |
(925) 362-2400 | Walnut Creek Network Support Services |
Progent's computer support for small and mid-size companies in the city of Pleasanton are concentrated on customers who need fast and affordable assistance with system dependability, security, efficiency, manageability, or recovery. The following short list of Progent's consulting services and networking expertise will provide a sense of the ways Progent can help you to enhance the business value of your information network.
- System Center 2016 Data Protection Manager offers small to mid-size businesses near-continuous backup and easy recovery functions for Microsoft-based environment. Data Protection Manager 2016 delivers application-aware protection for key platforms like SQL Server, Exchange and SharePoint, backs up Windows and Linux VMs, supports VMs hosted by Hyper-V and VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft-certified DPM 2016 consultants can help you to plan, deploy, administer, and troubleshoot an enterprise-wide backup/restore system powered by SCDPM 2016. Progent can help you to migrate from a previous version of Data Protection Manager or from a legacy solution, and Progent can optimize your SCDPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can provide occasional guidance to help you through challenging issues or deliver end-to-end project management or co-management support to help you finish your SCDPM 2016 initiative on time and within your budget.
- The Call Center service delivery model adopted by Progent's Technical Response Center offers small businesses an efficient alternative to dependence on independent service individuals by offering in-depth expertise shared by multiple engineering teams, optional round-the-clock access to emergency assistance, fast escalation to world-class specialists for solving the most difficult problems, support consistency and dependability, prompt follow-up enforced by seasoned service administrators, a choice of easy-to-use techniques for initiating support tasks, and a high level of process transparency made possible by ticket updates and available through a web portal.
- SQL Server 2016 introduces major improvements in performance, capacity, data security, availability, mobile computing support, plus integrated BI. New features include PolyBase for handling relational and non-relational files simultaneously for data warehousing, Jason integration, Always Encrypted mode, Mobile Report Publisher, and seamless management of local and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide remote and onsite expertise to assist organizations of any size to plan, deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and SCOM. Also, Progent's Microsoft SQL Server 2019 upgrade experts can help you to migrate to a current version of SQL Server.
- In addition to supporting a wide range of security solutions from Microsoft and Cisco, Progent offers enterprises expert support for products from other major Firewall suppliers including Checkpoint Software, WatchGuard, Juniper Networks, Palo Alto Networks, and Fortinet. Progent can help you design a comprehensive security strategy and select appropriate products from multiple suppliers to support your security objectives while staying within your budget limits.
- Progent uses a collaborative approach to problem escalation, making it possible to deal with even the most difficult technical problems that can appear occasionally. By taking advantage of hundreds of consulting-years of experience from Progent's Microsoft and Cisco-premier consultants, Progent can quickly and affordably resolve networking problems that would stymie ordinary IT service companies. Working with thousands of customers on implementation and integration jobs annually provides Progent a unique view on which techniques succeed and which do not in resolving IT issues.
- Progent is experienced in the architecture, configuration, and integration of cohesive computer networks by melding advanced technology from a range of top hardware and software vendors. Support services offered by Progent include Microsoft technology support services, Cisco network products expertise, help with Apple Mac and Apple iOS technology, Linux integration, BlackBerry and other smartphone management, VMware vSphere and vCloud configuration and troubleshooting, Oracle DBA and development services, Citrix XenApp support, and Juniper Networks firewall set up.
- ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer security for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering through cutting-edge technologies incorporated within one agent accessible from a unified console. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP deployment that meets your organization's unique needs and that allows you demonstrate compliance with legal and industry information security standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent can also help you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's
ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering. - Progent's consulting for network support companies enables you to use Progent's information technology engineers under your own brand as a transparent extension of your IT consulting organization. To find out about Progent's consulting for network service providers, refer to Progent's consulting services for network support firms.
- VMware's NSX virtual network platform enables you to create entire networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high degree of automation independent of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. SRM also enables non-disruptive testing for disaster recovery, updates and fixes and can generate reports to confirm complete service restoration, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can rapidly restore the entire logical network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist your organization to design, deploy, test and maintain a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.
More Facts
If your small business is in the Tri-Valley area and you require technical support, IT outsourcing, or advanced expertise from a Progent consultant, call 925-621-2400 or visit Contact Progent.
An index of content::
Specialist CISSP-ISSAP Security Architecture
CISSP-ISSAP Security Architecture Engineer
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification as a result of thorough examination and significant experience with information security architecture. ISSAP consultants possess in-depth understanding of access control mechanisms and techniques, telecommunications and network infrastructure protection, cryptography, requirements analysis, BCP and disaster recovery, and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all phases of architecture security.
24x7 Microsoft Dynamics GP Remote Technical Support
Dynamics GP/Great Plains Online Technical Support
Key features of Dynamics GP/Great Plains accounting include a modular design that lets you license just the functionality you need, a standardized architecture based on Microsoft technologies to safeguard your investment and offer a highly interconnected environment, advanced reporting capabilities that allow you to track all operations, income and expenses and sales patterns, compatibility with Microsoft Office to enable access to corporate information, the ability to integrate data from virtually any database or desktop application into Microsoft GP/Great Plains, and an open architecture that makes it easy to develop specialized applications. Progent can help you configure and support a reliable, protected server and communications infrastructure to support Dynamics GP, and can provide experienced GP consultants to show you how to convert the advanced features of Microsoft Dynamics GP/Great Plains business accounting software into a productive business management solution.
Windows PC Simulation on Mac Computer Consultant
VirtualPC for macOS Computer Consulting
For companies that have a mix of Apple Mac and Microsoft Windows desktops, there are two popular alternatives for using Windows-dependent applications on a Mac: remote access to a physical Windows PC or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach an Apple Mac to a networked Microsoft Windows-based computer to run Microsoft Windows applications and access network resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on an Apple Mac system so you are able to run Microsoft Windows software locally. Progent's macOS and Mac OS X technology support experts can help you to maintain these solutions for using Microsoft Windows applications on your Apple Macs and can in addition help your organization to assess and configure other products for Microsoft Windows platform emulation.
24/7/365 Professional Microsoft Project Server My Sites
Applications Consulting Microsoft Project Server 2013
Progent's Microsoft engineers offer in-depth support in implementing, operating and troubleshooting any edition of Project Server and can provide a wide variety of affordable remote support services following industry best practices to assist organizations of any size to get all the advantages of this powerful project management solution. Consulting support available from Progent include system design, installation and migration, setting up safe collaboration among onsite and remote or mobile users, network optimization, and customized webinar training.
Online Troubleshooting Colocation Facility
Colocation Facility Technical Consultant
Colocation sites allow companies to share enterprise-class facilities for housing computer equipment that runs mission-critical applications and services. Progent's Microsoft and Cisco premier consultants can help your company with all aspects of your colocation program such as choosing and moving to a colo site, creating system architecture, specifying hardware, on-site and remote troubleshooting, setting up offsite system administration, and education your support staff.
Microsoft Expert Computer Consultant Microsoft 365 PST migration
Microsoft 365 mail flow Technology Consulting Services
Microsoft 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and associated email infrastructure to lower hardware expense and administrative overhead. You can configure Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid solution that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable online technical support to assist your organizations to evaluate the benefits of Exchange Online, design a network topology that aligns with your business needs and IT budget, carry out an efficient migration from your current Exchange organization to one that includes Microsoft 365 Exchange Online, train your IT staff and users, and provide ongoing consulting and technical support.
Top Outsourcing Failover Clustering Windows 2008
Microsoft Windows Server 2008 Cluster Help and Support
The clustering feature set incorporated into the Datacenter and Enterprise editions of Windows Server 2008 has been radically redesigned to simplify the deployment, configuration, and administration of clusters that offer improved levels of system availability, security, performance, and versatility. New or improved capabilities include cluster verification, easier configuration and deployment, improved cluster management, new cluster architecture for maximum uptime, hardened security and quorum models, fewer failure points, greater storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's consultants can assist your company assess the advantages of Windows clustering, design and execute a deployment, train your network support personnel to administer your failover clusters, deliver continuing consulting and technical help services, and produce and validate a business continuity procedure.
SentinelOne Malware Forensics Experts Remote Support Services
SentinelOne Singularity Complete Integration Technology Professional
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that incorporates AI software and expert services to deliver comprehensive endpoint detection and response (EDR).
24/7 WatchGuard Fireware Evaluation
Immediate WatchGuard Firebox M270 Firewall Cybersecurity Organization
Progent offers support expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can assist you to manage legacy WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.
Microsoft Office System Computer Network Firms
Microsoft Upgrading
Progent's IT outsourcing packages offer budget-friendly network consulting for small organizations. Whether it includes designing network architecture, creating an in-house Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or developing a web-based business application, outsourcing your IT technical services can reduce expenses and minimize risks, allowing network support budgets to increase in a more moderate and controlled fashion than is possible by building up a bulky, all-purpose internal network support organization. Progent's Outsourcing White Paper and flyers show how Progent can enable you to create a protected and highly available network architecture for your critical business software based on Microsoft Windows such as Office XP, Microsoft Office 2003, and Office 2000.
Microsoft Office 64-bit Online Help
Consulting Team Microsoft 365 Management
Progent's Office and Microsoft 365 consultants can help companies of any size to incorporate Office desktop and Microsoft 365 apps such as Excel, Office Word, PowerPoint, Outlook, Access, Project and OneNote into a seamless solution that provides quick ROI and promotes better business results. Progent can help you to interface Microsoft Office or Microsoft 365 apps with one another and with other core Microsoft platforms such as SharePoint, Exchange Server and SQL Server deployed locally or in the cloud. Progent's consultants can also assist you to fix compatibility issues with various versions of Microsoft Office desktop and offers live online training to individuals or teams.
Positions Benefits for Certified
Compensation for Telecommuting Cisco Consulting Freelancing Job
Progent's compensation model is built on contribution, so similar to being an independent contractor, your earnings are entirely tied to your generated revenue. Certain of our support staff stress quality of life and choose to consult at a more relaxed pace, using our self-determined schedule to follow personal pursuits such as mountain biking, motorcycle racing, snow boarding, fishing, travel, or sharing free time with family and friends. Other consultants take advantage of the chance to make major dollars via lots of work and long days. Progent fully supports both sides of the spectrum plus everything in between.
Computer Consulting Windows and Solaris
UNIX with Windows Specialist
Progent can assist your business to design and implement an efficient migration from a UNIX-powered IT system to a network powered by MS Windows and capable of supporting Microsoft's popular office productivity suites, business applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development specialists can assist you to guard your information and reduce productivity disruption by designing an effective transition plan that preserves your existing assets in UNIX application and infrastructure. UNIX-to-Windows transition consulting services available from Progent include evaluation of existing infrastructure, transition planning and testing, Exchange migration support, information and application migration, and server and mass storage migration and economization.
ProSight ECHO Data Backup and Restore Services Consulting Services
Integration ProSight DPS ECHO Cloud Backup Services
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. For a low monthly price, ProSight DPS automates and monitors your backup processes and enables fast recovery of vital files, apps and virtual machines that have become unavailable or damaged as a result of component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data.
SCCM 2016 Endpoint Protection Network Consultants
Technology Consulting SCCM 2016 Primary Site
System Center Configuration Manager 2016 automates application and device provisioning and updating, streamlines compliance settings control, keeps track of network resources, guards against company data leakage, performs health monitoring, allows secure self service, and offers a common point of control for administering mixed-OS networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can help your organization with any facet of planning, implementing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid networks.
Multi-factor Authentication Specialists
Zero Trust Cybersecurity Computer Consulting
Progent's Duo services incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Android, and other out-of-band devices.
24/7/365 Microsoft Exchange Server 2016 Upgrade Planning Integration Services
IT Services Microsoft Exchange Server 2016 Migration Planning
Progent can assist you in any and all phases of your upgrade to Exchange 2016 including designing HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines, databases and logs; configuring HLB for high-availability client access services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
SIP Trunking Outsourcing
Technical Consultant CUCM and SIP
Progent's Cisco-certified SIP infrastructure experts can assist your business to plan, deploy, manage, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer cost-effective online or onsite support to help you to migrate smoothly to a modern unified communications network that delivers fast ROI. Progent's certified Microsoft unified communications experts can help you to establish connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.
SBS 2008 Remote Support Services
Online Support Services Microsoft SBS 2003
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the basis for a powerful but manageable information. The inter-connectivity demands of the Microsoft .NET functions bundled with Small Business Server 2011 requires an IT consultant with real-world background and broad knowledge in designing and building effective and comprehensive information technology systems. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This experience ensures you success in installing, managing, and servicing IT solutions powered by the Microsoft SBS suite of servers and programs.
Les Kent has a 35-year track record of effective technology integration, corporate management, marketing, and operations. He has demonstrated a talent for creating sophisticated information technology solutions during his time as as a system architect, programmer, project manager, deployment expert, and troubleshooter for small businesses, start-ups, and global corporations.
Consultant ProSight Virtual Server Private Cloud Hosting
Private Cloud Integration Consulting Services
Progent's ProSight Virtual hosting services provide small businesses a variety of benefits such as lower capital costs, savings on operational expense, improved management focus, world-class protection, greater availability, and regulatory compliance.
Aironet Computer Consultant
Wi-Fi VoIP phone integration Network Engineer
Progent's Cisco-certified wireless integration consultants can assist you to deploy, administer, and debug Cisco Wi-Fi products such as Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Services MRTG for Linux
Nagios Help and Support
Network monitoring ordinarily consists of observing a system's resource usage in order to uncover throughput backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring tools that run under Linux and can be deployed to monitor multi-OS networks where Linux and Windows operate together. Progent's system integration consultants can show you how to use both these tools to optimize and repair your network. Progent's UNIX consulting services offer small companies and programmers assistance with managing and supporting UNIX and Linux networks that work with Microsoft-based products.
Meraki MS 200 Series Switch Consultant
Integration Services Meraki MS 200 Series Switch
Cisco's Meraki family of access and aggregation switches are intended for sites ranging from small branches to campuses. Progent's Cisco-certified consultants can provide affordable online consulting to help your company to design and deploy an efficient network solution based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, configure policies to ensure security, create and test a disaster preparedness plan, and troubleshoot technical issues associated with any facet of your Meraki deployment. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a unified networking solution.
Microsoft Windows 11 Upgrade Consulting Service
Microsoft Certified Expert Windows 11 Training Technical Support Services
Progent's Windows 11 consultants can provide a variety of services to support Windows 11 such as cloud solutions, mobile management, telecommuter connectivity, data and identity security, centralized provisioning, and Help Desk Call Center services.
Windows Server 2012R2 Clustering Consultant Services
Windows 2012R2 Remote Troubleshooting
Progent's certified consultants can help you to assess the business value of Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, tune your network for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support staff, develop a corporate-wide security plan, automate IT administration, help with application development, and build and test a DR/BC plan.
SCDPM 2012 Disaster Recovery Support and Setup
SCDPM 2012 IT Services
Progent's Microsoft-certified consultants offer remote or onsite expertise to assist businesses of any size to design, deploy, manage, and troubleshoot a backup system built around System Center 2012 Data Protection Manager. Progent can help you to migrate from earlier releases of SCDPM or from a different backup system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed support for resolving especially challenging problems, or full project management services. Progent can also help you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
IT Consultant MFA and Single Sign-on
24 Hour MFA and Single Sign-on (SSO) Support Services
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Google Android, and other personal devices.
Microsoft Windows 10 ADK Engineers
Microsoft Windows 10 Upgrade Guru
Progent's Microsoft-certified consulting experts can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Remote and on-premises evaluation and migration services for Windows 10 provided by Progent's consultants include ROI analysis, project supervision, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile management and synchronization, teleworker access, security and compliance, automated deployment and management, network optimization, Wi-Fi support, business continuity planning, group and personal training for IT support staff and users, and ongoing Call Center support services.
Knowledge Transfer Router
Operating System Skills Transfer
Progent is committed to knowledge transfer from Progent's support experts to customers. By educating customers to deal with technical issues that are within their scope, Progent can focus on delivering hard-to-find skills where Progent faces few competitors. Mid-size businesses who utilize trusted freelance service providers or who maintain internal IT staffs benefit when Progent passes on information about critical technology and proven processes to make their networks more reliable, secure, and productive.
Windows Virtual Desktop for Apple Mac Consulting Services
Information Technology Consulting Remote Desktop Connection for Apple Mac
For companies that have a mix of Mac and Windows desktops, there are two popular solutions for running Microsoft Windows-dependent software on macOS or OS X: remote access to an actual Windows PC or local emulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect a Mac to a networked Microsoft Windows-powered computer to run Microsoft Windows software and access system resources. Microsoft's Virtual PC for Apple Mac emulates Windows on a Mac computer so you can run Microsoft Windows applications locally. Progent's Mac technology support experts can help your organization to maintain these solutions for running Microsoft Windows applications on your Apple Macs and can in addition assist your business to evaluate and install other solutions for Microsoft Windows platform simulation.
IT Consulting Windows and Solaris
Windows, UNIX, Solaris Remote Technical Support
If your business network mixes UNIX, Linux or Solaris platforms with Windows, Progent can show you how to integrate your computers into a cohesive environment that allows all your OS platforms to run side by side for easy management, transparent information exchange, high reliability, enhanced throughput, and strong protection. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence support offerings feature IT infrastructure integration and support, consulting for Windows services for UNIX, remote network monitoring and administration, remote technical support and repair, in-person technical support, and Contact Center outsourcing.
Exchange Server Upgrade Specialists
Microsoft Exchange Server 2010 Migration Consultancy
Progent offers expert support for every step of your Exchange Server 2010 migration with services that include end-to-end project management, site analysis, project design and documentation, specification of all new software and hardware needed, suggested vendor sourcing, system testing at client site or at Progent's test facility, setting up temporary coexistence of Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the previous system, and training for client's IT group and end users.
SQL Server 2017 and Excel Consultant
SQL Server 2017 Reporting Services Remote Support Services
Progent's Microsoft-certified SQL Server 2017 consultants can assist your organization to plan and implement a cost-effective migration from your existing SQL Server databases and applications to SQL Server 2017.
Subscription Anti-Spam
Postini Help and Support
E-Mail Guard is Progent's economical anti-spam and virus protection service that gives small companies enterprise-quality protection against spam, viruses, DHA attacks, and other varieties of e-mail-based attacks on IT systems. E-Mail Guard is powered by Postini's perimeter management technology, a comprehensive library of web-based antispam and virus defense services that stop email attacks before they can breech the network firewall. Perimeter Manager also allows administrators track and manage their e-mail application, irrespective of server vendor, hardware type, or data center location.
Virtual Server Technology Consultants
Server Consolidation Network Consultants
With virtual servers, companies can operate many virtual servers on one physical server. Virtualization technology allows businesses to enjoy all the advantages of server segmentation, while avoiding the expense that goes with buying additional server hardware. Virtualization is also the enabling technology behind private clouds, which offer important benefits such as lowering the costs of hardware, datacenter facilities, and management while improving information protection, system availability, and disaster recovery. Other important server management technologies include server monitoring utilities, Windows Server Update Services, and remote server management cards. Progent's certified server management consultants can help you with all aspects of server virtualization and administration to enable your company to cut expenses and save time.
24/7 Exchange 2003 Server Upgrade Help
Microsoft Exchange 2003 IT Services
Progent's expert support team can show you how to design and implement an efficient in-place Exchange Server 2003 upgrade plan that minimizes productivity disruption, reduces long-term support demands, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-site upgrades, Progent has the knowledge and experience to complete your move rapidly and affordably. Progent's Exchange Server 2003 support, repair, and consulting offerings include assistance with the configuration of outside vendor enhancements of Exchange 2003 Server that are in keeping with your business needs.
Top Quality Amazon AWS hybrid cloud solutions Developer
Urgent Amazon cloud AMI Integration Firm
Progent offers cost-effective online support to assist companies to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, readiness evaluation, system design, testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.
Small Business IT Outsourcing Group Online Cisco Certified CCIE
Cisco CCIE Remote Support Specialist
Progent can provide fast online access to Cisco-certified CCIE networking consultants. Progent's CCIE engineers can connect to your environment via powerful remote diagnostic utilities to deliver quick and affordable analysis and repair of urgent network issues.
Support Services Postini
Anti-Virus Setup and Support
E-Mail Guard represents a complete service for defending against spam and viruses. E-Mail Guard addresses the security and administration of company email by offering constantly updated spam and virus blocking, policy management, content testing, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and analysis tools plus outgoing email filtering to let you troubleshoot your email environment and define and regulate company security policy.
Consultant Services network asset documentation management
ProSight domain expiration management Services
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect data about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can save as much as half of the time thrown away trying to find vital information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it.
Hornetsecurity Altaro M365 SharePoint Backup Configuration
Hornetsecurity Altaro M365 Mailbox Backup Technical Support
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Professionals Microsoft 365 Excel
Excel PivotTable Design
Progent's certified Excel and Office 365 Excel application consultants can provide a wide range of remote support services to assist your organization to design, program, test, install, manage, and debug business applications based on any version of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist you to migrate your legacy Excel solutions to the latest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and resolve compatibility problems between various releases of Excel. Progent can provide on-demand support to clients who need a quick solution to a stubborn issue related to Office Excel and Progent can also provide comprehensive project management services for migrating or creating mission-critical applications based on Office Excel. Progent's affordable webinar training for Office Excel can be custom tailored to meet the special requirements of individuals or groups.
Technical Support Microsoft Exchange
Exchange 2007 Professionals
Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Exchange Server 2007 upgrade plan that avoids productivity disruption, reduces long-term service requirements, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent has the knowledge and experience to complete your move quickly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting services include expertise with the integration of third-party add-ons to Exchange Server 2007 that are in keeping with your business goals.
NetDocuments CollabSpaces Professional
Urgent NetDocs Configuration Technology Professional
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed specifically for the legal profession. Progent can provide online guidance from NetDocuments consultants who can assist legal departments and law firms to design, deploy, administer, optimize, or troubleshoot a document management system solution powered by NetDocs.
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