Onsite Service Available in Rancho Cordova, Folsom, El Dorado Hills, Fair Oaks, Carmichael

Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.

Onsite IT Consulting
Progent locations in Sacramento Central Valley

City Address Phone Link
Modesto 931 10th Street
Modesto, CA 95354
United States
(209) 653-5404 Modesto Network Support Services
Rancho Cordova 1750 Prairie City Road
Folsom, CA 95630
United States
(571) 302-7958 Rancho Cordova Network Support Services
Roseville 2999 Douglas Blvd.
Roseville, CA 95661
United States
(916) 910-1200 Roseville Network Support Services
Sacramento 1100 North Market
Sacramento, CA 95834
United States
(916) 273-1400 Sacramento Network Support Services
Stockton 4719 Quail Lakes Dr
Stockton, CA 95207
United States
(209) 677-1007 Stockton Network Support Services
Vacaville 3336 N Texas St, Suite 248
Fairfield, CA 94533
United States
(707) 470-1313 Vacaville Network Support Services


Progent's IT support services for small organizations in the Rancho Cordova neighborhood are concentrated on customers who require immediate and economical assistance for network dependability, security, productivity, manageability, or repair. The following brief list of Progent's consulting support options and technical experience should give you an idea of the ways Progent's team can assist your company to enhance the business value of your information network.



  • In addition to supporting a wide range of security solutions from Microsoft and Cisco, Progent offers organizations expert help for products from other major Firewall and VPN manufacturers including Check Point Software, WatchGuard, Juniper/Netscreen, Palo Alto Networks, and Fortinet. Progent can show you how to create a comprehensive security strategy and choose appropriate products from a variety of vendors to achieve your security objectives while sticking within your budget limits.

  • Situated in the heart of California's Silicon Valley, Progent offers companies of all sizes fast on-premises and remote access to IT support experts located throughout the United States and Canada. Progent can provide advanced network integration consulting, system monitoring, defense against and recovery from cyberthreats such as ransomware, and urgent troubleshooting to cut expenses and maximze availability.

  • If your network includes Cisco routers, you may be using an outdated version of Cisco IOS, the operating system used in most Cisco router as well as the latest switches from Cisco. Cisco often provides upgrades to IOS in order to fix bugs, shore up security gaps, or add functionality. Unfortunately, updating IOS and other Cisco control software can be a challenge, depending upon your Cisco equipment and your system environment. For example, there could be limited internal Flash storage that could cause a new OS release to execute improperly. Progent's Cisco CCIE consultants can provide a broad array of services related to updating Cisco IOS or any other Cisco OS like IOS XR, CallManager or Unified Communications Manager (CUCM). Progent's consultants can run audits of your router software, propose appropriate upgrades, prepare Cisco devices, copy images/, configure and verify your Cisco software, tune performance, resolve issues, and train your network support managers how to utilize any important new features.

  • Microsoft System Center 2016 Data Protection Manager provides small and medium-size organizations near-continuous backup and simplified recovery functions for Microsoft-based environment. SCDPM 2016 delivers application-aware backup for key platforms such as Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux VMs, supports VMs hosted by Hyper-V and VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified DPM 2016 consultants can help you to plan, deploy, administer, and repair a multi-site backup/recovery system built around SCDPM 2016. Progent can assist you to upgrade from an older version of DPM or from an outdated solution, and Progent can tune your DPM 2016 environment for on local, colocated, cloud or hybrid deployment models. Progent offers remote or onsite support and can provide as-needed expertise to help you through technical bottlenecks or deliver comprehensive project management or co-management services to help you finish your Data Protection Manager 2016 deployment on schedule and on budget.

  • Progent's Ransomware 24x7 Hot Line is intended to help you to take the urgent first step in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware expert can assist businesses to identify and quarantine breached devices and protect undamaged assets from being compromised. If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For details, see Progent's Ransomware 24x7 Hot Line.

  • The latest versions of crypto-ransomware not only encrypt vital on-line data files but also infect many available system restores and backups. Progent's seasoned ransomware cleanup experts can help your business to rebuild an IT network victimized by a crypto-ransomware crypto-worm like Ryuk, WannaCry, NotPetya, Spora, MegaCortex, or MongoLock. To learn more, visit ransomware cleanup and system rebuild services.

  • Progent can provide enterprise clients remote or onsite NetApp SAN consulting support for NetApp's entire portfolio of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN storage solutions supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to resolve problems with NetApp SAN deployments efficiently based on best practices.

  • The ProSight Active Security Monitoring (ASM) service offers small and medium-sized businesses the advantages of the same ransomware defense tools used by many of the world's largest corporations such as Netflix, Citi, and NASDAQ. By delivering real-time malware filtering, classification, containment, repair and forensics in a single integrated platform, ProSight Active Security Monitoring reduces TCO, simplifies management, and expedites recovery. The next-generation endpoint protection (NGEP) built into in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform."

  • Progent's certified Windows 7 migration engineers can help your company to manage and troubleshoot legacy Windows 7 devices. Progent can also help you to assess the likely business benefits of adopting Microsoft Windows Windows 10 or Windows 11. If it makes sense for your business to migrate, Progent's Windows 10 migration consultants and Windows 11 integration experts can help you to design and execute a non-disruptive deployment of a current version of Windows.

  • Virtualization technologies enable IT organizations to optimize resource utilization, simplify network administration, and enhance application continuity and security. operate multiple virtual machines on a single physical processor. Common usage scenarios for virtual servers include resource efficiency, low-cost hosts for applications that require older OS software, and economical segregation of software development or pilot environments from production ones. Progent's virtual server engineers offer Windows 2022 Hyper-V Virtual Server consulting, Windows Server 2019 Hyper-V Virtual Server expertise, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking support services, VMware vSphere deployment, VMware NSX network virtualization design and management, and Citrix XenServer virtual server support. Progent can configure virtual machines to optimize performance, fault tolerance and ease of administration while simultaneously lowering expenses; suggest and test disaster recovery strategies that minimize downtown in case of a catastrophe; and deliver continuing support, troubleshooting, and consulting assistance as virtualization technology evolves.

  • Progent's founder and chief technologist, Les Kent, was the architect for a multi-media networking solution that earned Microsoft's “Best Application of the Year Award.” Mr. Kent is a 40-year computer industry veteran and has been responsible for the creation and implementation of hundreds of innovative information technology solutions using Microsoft technologies. Mr. Kent founded Progent in order to meet the needs of smaller companies who can't afford the high cost of maintaining a large IT staff but who still require information systems with world-class reliability, protection, and responsiveness.

  • Progent has published a white paper summarizing the benefits organizations of any size can derive from outsourcing or co-sourcing IT services from Progent. Progent's Network Support Outsourcing and Co-sourcing report includes Progent's unique IT service delivery paradigm for network support that ranges from router configuration to advanced application development. The white paper also explains how Progent's outsourcing services can assist companies to reduce costs, improve productivity, and enhance the value of their IT network. To read Progent's white paper, click: Advantages of Outsourcing Network Support from Progent.



    More Facts

If your small business is in Rancho Cordova and you are in need of technical help, IT outsourcing, or top-level expertise from a Progent consultant, call 209-929-1133 or visit Contact Progent.



An index of content::

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    Progent's Microsoft-certified consultants can assist you to enhance your workstations from 32 bits to 64 bits. Progent can assist you to calculate the risks and benefits of upgrading to 64-bit desktop processing, design an affordable upgrade process that reduces operational disruptions, and deliver economical, expert online support to assist your organization to configure 64-bit PC desktop operating systems and application programs on your existing computers.

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    Windows Hyper-V 2016 utilizes key technologies initially developed for and proven on Microsoft Azure, one of the world's largest public clouds. This significantly improves the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing data security, availability, scale, manageability, dependability and disaster recovery. Progent's Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your organization, configure pilot systems to confirm the ability of Hyper-V 2016 to support your critical workloads, plan a cost-effective network architecture for a cloud-centric or hybrid deployment, develop and carry out a non-disruptive upgrade strategy, train your IT administration and support personnel, and provide ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 solution gives you maximum business benefit.

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    Progent can help your business to support System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, improve security, and boost productivity by making sure that critical applications stay up to date, tracking licensing, and monitoring usage patterns to help you make smart purchasing choices. When you are set to update your SCCM 2007 configuration management solution, Progent can help you to plan and carry out an efficient migration to System Center 2012 Configuration Manager.

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    Progent can assist your business to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to SCCM 2012 from a legacy device and application management solution or help you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving IT needs. Also, Progent can assist you to create an infrastructure that extracts the most value from SCCM 2012 by delivering advanced consulting support for related Microsoft technologies including Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and IIS.

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    Cisco's Catalyst family of Wi-Fi controllers streamline the management of wireless LANs by unifying the provisioning and control of Wi-Fi access points, optimizing Wi-Fi throughput by reducing the effect of radio frequency congestion, enhancing wireless uptime with rapid auto-failover, and hardening security by identifying threats and analyzing network traffic based on user type and locale. Progent can assist you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or implement an efficient transition to Cisco's latest Wi-Fi controller solutions.

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    Progent's Windows Server 2016 disaster recovery experts can help your organization to plan and deploy a DR system based on Microsoft's latest Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum arbitration point.

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    Progent is among the most qualified IT support firms for designing email solutions powered by Exchange 2000. Progent specializes in helping small and mid-size companies get the full benefits of Exchange Server 2000 under common scenarios such as upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server support.

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    Medium-size businesses can get all the benefits of System Center Operations Manager and have quick availability of Progent's Microsoft and Cisco Certified IT consulting experts. With Progent's economically priced network service programs, mid-size organizations can choose a simple co-sourcing package based on Microsoft Operations Manager 2007 with server monitoring, proactive warnings, in-depth system analysis, Help Desk support, and online service. For businesses with mission-critical environments who need non-stop networking, Progent can provide a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide mid-size business networks world-class reliability, security and productivity.

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    Microsoft System Center 2016 Data Protection Manager offers automatic backup and simplified recovery functions for Microsoft networks. SCDPM 2016 offers application-aware protection for critical workloads such as SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, supports virtual machines hosted by Windows Hyper-V as well as VMware, and can use Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can help businesses of any size to design, implement, administer, and repair an enterprise-wide backup/recovery system powered by Data Protection Manager 2016. Progent can help you to migrate from a previous release of DPM or from an outdated system, and Progent can optimize your DPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployments. Progent can provide online or onsite support and can provide occasional expertise to help you through challenging issues or deliver comprehensive project management support to make sure you complete your Data Protection Manager 2016 initiative on time and on budget.

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    Remote 24x7 monitoring, proactive alerts, and periodic analytical reporting are vital to preserving the proper operation of your network and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management solutions have advanced so far that businesses of any size can get a degree of network stability that was once limited to large enterprises. Progent can provide a variety RMM options delivered as economical services created to help you to identify and resolve a an array of network issues before they get big enough to impact your business.

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    SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the rapid creation of a new generation of enterprise-class applications that can provide your business a critical competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET platform.

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    Progent can help you prepare and implement a smooth move to Microsoft Dynamics GP/Great Plains so that you retain your information, improve your security, modernize your management reporting, take complete advantage of Microsoft Office support, and reduce business disruption by designing and executing a sensible migration strategy. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create specialized line-of-business applications and eCommerce programs that integrate seamlessly with Dynamics GP.

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    Progent's consultants offer expertise in a variety of disciplines related to mobile networking including network infrastructure, wireless data synchronization, wireless protection, wireless e-mail, Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's certified experts can save your company work and money by applying their wireless expertise to show you how to choose and configure wireless connectivity solutions that fit the needs of your company. Progent can also tune your IT infrastructure so that wireless PDAs work more reliably.

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    Progent's wireless site survey services make it easy to plan, deploy and troubleshoot a Wi-Fi LAN adapted to your facilities, offering your business a WLAN that delivers the reception, performance, capacity, security, and hand-off ability your company needs.

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    Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development system and can create or update .NET apps rapidly and affordably.

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    Altaro VM Backup software provides small and mid-size organizations a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted environments and also enables cost-effective backup to Microsoft Azure Block Blob storage. Top features include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as short as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, granular restore capability for specific files and emails, extensive support for Windows CSV and vCenter for handling large-scale deployments, and support for Microsoft VSS technology to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a broad range of services to assist you to plan, deploy, optimize and troubleshoot a backup/restore system based on Altaro VM Backup software.

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    Progent can assist your business in any and all facets of your upgrade to Exchange Server 2016 including planning high availability system topology for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing for fault-tolerant client access services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.

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    Progent has a long background delivering a full-spectrum of remote IT support and urgent troubleshooting services to local governments and school districts throughout the U.S. Progent is one of the industry's pioneers in providing expert online IT consulting and has delivered network solutions to clients in all 50 states. Online support eliminates travel costs and resolves problems faster than onsite service calls.

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