Onsite Service Available in Sacramento, Elk Grove, Parkway, South Sacramento, Florin

Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.

Onsite IT Consulting
Progent locations in Sacramento Central Valley

City Address Phone Link
Modesto 931 10th Street
Modesto, CA 95354
United States
(209) 653-5404 Modesto Network Support Services
Rancho Cordova 1750 Prairie City Road
Folsom, CA 95630
United States
(571) 302-7958 Rancho Cordova Network Support Services
Roseville 2999 Douglas Blvd.
Roseville, CA 95661
United States
(916) 910-1200 Roseville Network Support Services
Sacramento 1100 North Market
Sacramento, CA 95834
United States
(916) 273-1400 Sacramento Network Support Services
Stockton 4719 Quail Lakes Dr
Stockton, CA 95207
United States
(209) 677-1007 Stockton Network Support Services
Vacaville 3336 N Texas St, Suite 248
Fairfield, CA 94533
United States
(707) 470-1313 Vacaville Network Support Services


Progent's network support services for small and mid-size businesses in Sacramento are focused on customers who require quick and affordable assistance for network dependability, protection, productivity, manageability, or recovery. The following short list of Progent's engineering support options and networking expertise should give you an idea of how Progent's team can help you to enhance the competitive value of your information system.



  • Windows Hyper-V 2016 incorporates key technologies initially developed for and proven on Microsoft Azure, one of the world's largest public clouds. This dramatically improves the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving data security, availability, scale, manageability, dependability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V experts can assist you to evaluate the advantages of Hyper-V 2016 for your business, configure test environments to confirm the ability of Hyper-V 2016 to support your vital applications, plan an efficient network topology for a cloud-based or hybrid deployment, create and carry out a non-disruptive upgrade plan, educate your IT management and support staff, and provide as-needed consulting and debugging services to ensure that your Hyper-V 2016 solution gives you the highest possible business benefit. Progent's virtualization technology engineers also offer Windows 2022 Hyper-V Virtualization planning and implementation expertise and Windows 2019 Hyper-V Virtual Server upgrade to help you to update your Hyper-V 2016 deployment.

  • Progent's wireless technology consultants have wide-ranging expertise in the integration and maintenance of wireless information technology and can assist you to design, deploy, manage and repair wireless ecosystems that are secure, robust, expandable, simple to administer and use, ready to handle your critical workloads, and transparently integrated into hybrid cloud networks. Online and onsite Consulting services provided by Progent cover a selection of wireless technologies such as smartphone management, Wi-Fi network infrastructure design and deployment, wireless site surveys, wireless IP phone configuration, and building-to-building wireless integration.

  • Progent's Cisco Meraki Wi-Fi access point consultants provide remote and onsite support to assist businesses of any size to plan, deploy, manage, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki cloud-managed APs. Progent can assist your business to configure and support Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products such as Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to create a seamless ecosystem that provides identical access, responsiveness, security compliance, manageability and availability for wired and wireless users regardless of their mobility or computing device. (Refer to Cisco Meraki switches consulting and troubleshooting services.)

  • Progent utilizes the Flexential Tampa data center mainly to provide private cloud hosting services. Progent maintains a team of IT consultants based in the vicinity of Tampa, and Progent can also provide online expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran DRBC preparedness consultants. Progent can also help you to plan and execute a move to the Flexential facility by providing services like designing solution configuration, specifying hardware, system configuration and validation, troubleshooting, setting up remote management, and educating your IT staff. For details, see Progent's private cloud hosting service at Flexential Data Center in Tampa Florida.

  • Microsoft ISA Server 2006 and its replacement Microsoft Forefront TMG are discontinued software solutions that contain an application-layer firewall that can protect systems from external and internal attacks. Both of these products perform in-depth inspection of network protocols to detect attacks that routinely eluded legacy firewalls. Microsoft Internet Security and Acceleration Server was superseded by Forefront TMG, which was built on ISA Server's architecture while delivering a variety of enhanced features. Forefront TMG has been retired by Microsoft, and the gateway security functions offered by the platform are now usually handled by dedicated hardware devices from vendors that include Cisco, Barracuda, Palo Alto Networks, SonicWALL, and WatchGuard. (See Cisco ASA Firewall with Firepower Services configuration and support.) Progent provides advanced Microsoft Forefront TMG 2010 maintenance and Microsoft ISA Server expertise to help you manage and troubleshoot your legacy firewall environment, and Progent can help your organization to migrate efficiently to a more current firewall solution by providing planning, integration, optimization, IT staff training and troubleshooting.

  • Microsoft's desktop virtualization technologies lower the work required for IT managers to set up applications so that they are consistent across an entire user base, provide the power to control rights to business data, and enable quick deployment of additional or updated workstations. In Windows Server 2016, the Terminal Services tool has been enhanced and renamed Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure behind Remote Desktop Services streamlines client access, enhances performance, tightens data security, centralizes administration, and provides an almost transparent client environment. Progent's desktop virtualization consultants can assist you to assess the business advantages of Microsoft's desktop virtualization technologies, configure pilot and production environments, improve your network infrastructure to support virtualized desktops efficiently, assess and remediate security problems, and educate your network administrators to utilize industry best practices to gain maximum payback from client virtualization.

  • Progent's simple per-minute billing model has no complicated contracts, retainers or hidden fees. Many other companies have minimum billable time or other extra charges that increase support costs. For remote support from Progent during regular business hours, you only get billed for the actual time spent working on your issue. If it only requires ten minutes to solve your problem, then you are only billed for ten minutes. For advance scheduled on-site service work booked more than twenty-four hours in advance, you are billed exclusively for the time when Progent's expert is actually on-site working on your issues. Just Progent's competitive by-the-minute rate. For urgent same-day onsite service calls, you may have to pay for our consultant's travel time, but not an increased emergency rate. Because Progent has a large pool of expert consultants located throughout the entire service territory, an available expert is typically close by to help. Progent can also provide onsite support to most zip codes in the United States within one business day of answering a service call. Progent's online technical support team has delivered assistance to small businesses in every state in the U.S (Refer to Progent's nationwide testimonials.)

  • Progent's Co-managed Help Desk service permits your information technology staff to divide responsibilities for support services seamlessly between your in-house network support group and Progent's nationwide roster of IT support engineers and subject matter experts. Progent's Shared Help Desk service is a joint IT support solution based on ConnectWise Manage, the leading Professional Services Automation tool for managing IT service calls, generating trouble tickets, designating responsibility, monitoring status, and generating management analytics. The price for Level 1 IT support for Progent's Shared Help Desk service averages below $18/user/month. For details, refer to Progentís co-managed Help Desk services.

  • Progent can provide high-level online consulting for business continuity planning, validation, and training to help your company to prepare for possible disasters, reduce downtime for your most critical IT operations, eliminate lost information, and meet regulatory mandates and contractual requirements. Progent's business continuity experts can team with your executive and network support staff to provide risk and business impact analysis, define interdependencies, specify human and physical resources required to run your organization, prioritize business-critical IT functions and specify acceptable restoration times, select hot backup centers, set up safe remote access capability for crucial employees, implement notification systems and assign duties for personnel, document a comprehensive recovery plan, and provide training for management and technical staff to carry the agreed upon plan. Progent's Windows Server 2019 failover cluster consultants and Windows Server 2016 disaster recovery/business continuity consultants can assist you to design and build a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud deployments using failover cluster tools proven in Microsoft's massive Azure public cloud.

  • Progent's System Center consultants have over a decade of experience integrating, supporting and fixing the key platforms included with Microsoft System Center and can assist your organization to plan, deploy, manage, and repair your Microsoft System Center solution to optimize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent also can provide System Center 2016 migration planning and support to assist you to move to a newer edition of Microsoft System Center. In addition, Progent can assist you to upgrade to more modern versions of System Center such as Microsoft System Center 2019 and System Center 2022.

  • Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone interview with a Progent backup/recovery expert. The interview is designed to help assess your organization's ability either to stop or recover quickly from a ransomware incident. Progent will consult with you directly to gather information about your existing antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient security and backup system that aligns with your company's needs. For more information, see The ProSight Ransomware Preparedness Report.

  • Progent's Juniper Networks-certified NetScreen engineers can assist your company to configure and optimize NetScreen 5000 series routers, migrate from previous NetScreen products to the latest Juniper products, and repair infrastructure issues in all-Juniper or mixed-vendor systems.

  • Progent's Citrix-certified desktop virtualization consultants can help you to design, implement, administer, and support a virtual Windows application delivery solution by providing XenDesktop consulting and XenApp support services. Progent's Cisco-certified CCIE network engineers can show you how to optimize your network infrastructure for distributing server and client-side applications, and Progent's datacenter support consultants can assist you to administer and maintain a remote datacenter that offers high availability, advanced security, and rapid recovery. Progent can also help you manage and support other virtualization products from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V support.



    More Facts

If your small business is in Sacramento and you are in need of computer assistance, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified professional, call 916-273-1400 or visit Contact Progent.



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    The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 11 years of work in Microsoft technology, ensures you success in identifying the edition and configuration of Windows 2003 Server that aligns most closely with your company's goals. Progent can also help you with designing, installing, managing and troubleshooting sophisticated information technology solutions based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.

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    Progent's Microsoft-certified consultants have 20 years of experience providing electronic messaging and integrated telecommunications/email solutions for companies. Progent provides economical Microsoft Exchange 2007 Server consulting services to enhance email security and virus defense, provide high availability email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange help and support offerings can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT server or outdated Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.

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    Progent offers national remote technical support and consulting services for businesses who run networks based on variants of Linux or whose information systems feature a combination of Linux platforms/Linux and Microsoft Windows products. Online technical support offers optimum leverage for your IT budget by protecting user efficiency and shortening the time billed for network repair services. Sophisticated remote support technology and experienced service specialists and consultants combine to enable Progent to solve most network problems without squandering time and expense by traveling to your location. In the vast majority of cases your network problems can be dealt with over the phone or via a combination of phone help and online access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM and CISSP certified security specialists to help you with the toughest system issues.

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    Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud architectures and also enables cost-effective backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite services to assist you to design, deploy, optimize and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup software.

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    With Cisco Catalyst switches for small and medium-sized companies, Cisco enables companies to gain all the benefits of adding intelligence into their networks. Cisco's switch technology allows you to deploy capabilities that make your IT network sufficiently robust to handle real-time requirements, expandable to facilitate growth, secure enough to protect confidential information, and designed for prioritizing and controlling all traffic to streamline network performance. Progent's CCIE certified consultants can show you how to pick out and deploy Catalyst switches appropriate for your company. In addition, Progent's CISA certified security consultants can help you create a comprehensive protection plan and set up Cisco switches so they powerfully enforce your security policies. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2940 switches, Cisco Catalyst 3750 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.

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    Progent's IT outsourcing packages offer budget-friendly computer support for small businesses. Whether it includes designing system architecture, setting up an internal Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your system, or creating an on-line eCommerce solution, outsourcing your IT engineering services can contain expenses and minimize risks, allowing IT support expenses to grow in a more linear and controlled fashion than is feasible by building up a large, all-purpose internal IT staff. Progent's Outsourcing White Paper and datasheets explain how Progent can help you build a protected and highly available system architecture for your vital business software powered by Microsoft Windows.

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    Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to contain the progress of an active ransomware attack. Call 800-462-8800

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    Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all delivered services. Unlike some freelance consultants or small service organizations who offer scant documentation or specifics of tasks performed, every service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the support reports transmitted by every consultant to each customer. The discipline of documenting and organizing support activity allows more efficient support and avoids a variety of common misfortunes such as when a support customer is virtually held hostage to a consultant who won't let go of the keys to the kingdom.

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    Small to mid-sized businesses can now enjoy all the advantages of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft Certified network support experts. With Progent's economically priced IT service packages, small and midsize businesses can select a basic Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to provide small business networks world-class availability, security, and productivity.

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    Progent's Computer Help Desk Call Center Outsourcing Services for desktop technical support are intended especially for small organizations who need immediate availability of a Help Desk Call Center with professional phone support and effective escalation options but who must operate within a restricted information technology budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Support, Secure Remote Access Support, System Assessment, Problem Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Software Selection and Deployment.

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    Cisco Unified Communications Manager (Unified CM), originally known as CallManager, operates as the foundation of Cisco's communications and collaboration portfolio. Cisco Unified CM and Cisco Unified Communications Manager Express (CME) provide an advanced IP-PBX by integrating tightly with unified messaging apps like Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's Cisco-certified network consultants offer effective and affordable online and on-premises support to assist businesses of all sizes to build and maintain CUCM environments by providing Cisco Unified Communications Manager configuration and technical support services that add optimum business value. Progent can help with any aspect of Unified Communications Manager configuration and debugging in areas that include integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, deploying ISR routers with CUBE support, designing UCS server clustering systems for high availability, capacity planning, and integration with Exchange Server and Skype for Business.

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    Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft Certified network support professionals. With Progent's economically priced network support packages, small and midsize organizations can choose a basic Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to provide small business networks world-class reliability, protection, and productivity.

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