Onsite Service Available in Sacramento, Elk Grove, Parkway, South Sacramento, Florin

Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.

Onsite IT Consulting
Progent locations in Sacramento Central Valley

City Address Phone Link
Modesto 931 10th Street
Modesto, CA 95354
United States
(209) 653-5404 Modesto Network Support Services
Rancho Cordova 1750 Prairie City Road
Folsom, CA 95630
United States
(571) 302-7958 Rancho Cordova Network Support Services
Roseville 2999 Douglas Blvd.
Roseville, CA 95661
United States
(916) 910-1200 Roseville Network Support Services
Sacramento 1100 North Market
Sacramento, CA 95834
United States
(916) 273-1400 Sacramento Network Support Services
Stockton 4719 Quail Lakes Dr
Stockton, CA 95207
United States
(209) 677-1007 Stockton Network Support Services
Vacaville 3336 N Texas St, Suite 248
Fairfield, CA 94533
United States
(707) 470-1313 Vacaville Network Support Services

Progent's certified professionals knows how to provide a broad array of consulting and support help for computer systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, and Linux/UNIX platforms. Network support services available to small organizations in the city of Sacramento by Progent's staff of Microsoft technical professionals include:

  • Progent produces complete and meaningful documentation of all support work to ensure clients do not feel locked in to their support provider. Progent sends email accounts of support activity immediately after completion of each support interaction, and also provides a hard copy along with monthly invoices. Comprehensive IT support reporting makes it less risky for customers to move to a different service provider or take on increased service responsibilities in house. Good support documentation also provides IT managers the information needed to assess the quality of support services and produce more realistic network budgets.

  • Exchange Server 2013 includes major enhancements to the functionality of its predecessor Exchange Server 2010 and delivers important new features plus a revamped architecture. These enhancements favorably impact key areas including manageability, availability, security and compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can provide remote or onsite support to help you manage, optimize and troubleshoot your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise, Exchange 2019 planning and deployment help, and Exchange Online consulting to help you upgrade to a more up to date release of Exchange Server in an on-premises, cloud-based, or hybrid deployment.

  • Progent's founder and senior technology officer, Les Kent, was the architect for a Windows network application that won Microsoft's “Best Application of the Year Award.” Mr. Kent is a 40-year computer industry veteran and has been responsible for the creation and deployment of hundreds of innovative business solutions based on Microsoft technologies. Mr. Kent established Progent in order to address the needs of smaller businesses who can't justify the expense of supporting a large IT group but who still require information systems with enterprise-class dependability, protection, and performance.

  • The failover cluster technology incorporated into the latest releases of MS Windows Server has been dramatically redesigned to simplify the deployment, configuration, and management of clusters and to offer improved levels of network dependability, security, performance, and flexibility. New or improved capabilities include cluster Validation, easier configuration and deployment, improved cluster administration, new cluster architecture for increased availability, better security and quorum models, fewer failure points, more disk and memory capacity, enhancements for geographically dispersed clusters, and live migration support for Hyper-V virtual servers. Progent's certified cluster technology consultants can help you evaluate the business benefits of failover clusters, design and implement a deployment, train your network support staff to manage your failover clusters, deliver ongoing consulting and technical help services, and produce and validate a business continuity plan. Progent's Windows Server 2019 high availability (HA) cluster consultants and Windows Server 2016 disaster recovery/business continuity consultants can help you you to plan and deploy an affordable disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's massive Azure cloud.

  • Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data about your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate up to 50% of time wasted looking for critical information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you’re making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Find out about Progent's ProSight portfolio of managed IT services for small and mid-size organizations.

  • Progent's certified Microsoft Project Server and Project Online consultants offer advanced support in deploying and operating all on-premises and cloud-based versions of Microsoft Project and can deliver a wide range of affordable remote consulting services based on industry best practices to help organizations of all sizes to receive all the advantages of this leading platform. Services available from Progent include system design, software configuration and migration, strategies for secure collaboration among onsite and offsite users, network optimization, and specialized webinar training classes.

  • Progent's Microsoft-certified Windows 10 migration experts can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Online and on-premises assessment and upgrade support for Microsoft Windows 10 provided by Progent's experts include ROI analysis, project management, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile management and synchronization, telecommuter connectivity, data and identity security, automated deployment and management, network optimization, Wi-Fi support, disaster recovery planning, custom training for IT support personnel and end users, and ongoing consulting support.

  • ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network running at peak levels by tracking the health of vital computers that power your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT staff and your assigned Progent consultant so that all looming issues can be addressed before they have a chance to disrupt your network. Read about the complete ProSight portfolio of affordable network monitoring and management services for small and medium-size organizations.

    More Facts

If your small business is in Sacramento and you need computer help, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer, call 916-273-1400 or visit Contact Progent.

An index of content::

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    SQL Server 2005 offers indispensable, standardized tools to computer experts as well as to information workers, reducing the complexity of designing, deploying, managing, and accessing company information and analytical applications on platforms ranging from handheld devices to corporate information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and broad knowledge in designing and building information-based, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.

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    Progent's Cisco CCIE Wi-Fi network consultants can provide online or onsite integration and debugging services to help you to design, configure, update, tune, manage and troubleshoot Aironet wireless AP deployments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your wireless ecosystem with your wired network infrastructure and cloud-based resources to build a seamless enterprise connectivity solution that is simple to administer and expand. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet wireless access points to accommodate your unique workplace design, building structure, and expected workloads.

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    Progent can help small and mid-size businesses to set up and debug video conferencing solutions to enable their at-home workforce to collaborate efficiently with colleagues and customers.

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    Progent's UNIX family consulting services offer small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise provides you with a convenient single source to show you how to build and maintain a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE Linux, Debian GNU/Linux and Mandrake.

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    Progent's ProSight portfolio of managed IT services are designed to provide businesses who maintain small in-house IT support teams with affordable help from enterprise-class management platforms and technical experts. Advantages of the ProSight line of managed services include predictable network management costs, automation of common administrative processes, continual adoption of new information technology, graceful transition from legacy technology to modern solutions, improved alignment of computer technology with business goals, guidance from veteran IT consultants, and allowing management to concentrate on business rather than ever-changing information technology.

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    Progent's Citrix-authorized engineers can assist you to evaluate the strategic advantages of XenServer and additional Citrix platforms, and can help your IT organization to design, test, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition analyze your current XenServer deployment and show you how to enhance resource utilization, performance, security and compliance, availability, and disaster recovery.

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  • Aironet 802.11ac AP Support and Integration
    Cisco Mobility Express Network Engineer

    Progent's Cisco certified wireless networking consultants can provide economical remote and onsite support for legacy and current 802.11ac Aironet wireless APs and Progent can assist you to plan and manage Wi-Fi environments that include indoor and outside/industrial Aironet APs.

  • California Central Valley Information Technology Consultants
  • BlackBerry BES Server Express Specialist Microsoft Certified Expert BlackBerry Enterprise Server Express Technology Consulting Services

  • Cybersecurity Expert Darrin Johnson Specialists
    Progent Press Relations Consult

    Progent in the News is managed by cybersecurity expert Darrin Johnson.

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    Outsourced IT Support Consultant Price

    Progent's pricing policy is to charge for remote support and in-person visits by the minute. Consequently, you are invoiced just for received services. Progent does not demand a more expensive rate for off-hours or urgent service, and inside California or in regions where Progent provides on-premises service, Progent does not bill for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent applies no service activation fee and asks no retainer for services provided during regular business hours. Many support firms demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids large invoices for fast fixes so you will not be forced to allow minor problems to stay unaddressed.

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  • Android and SharePoint integration Remote Troubleshooting
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    Progent's veteran team of IT consultants and subject matter experts have years of experience delivering remote and on-premises support for businesses of any size who want to incorporate Android phones and tablets into their IT networks so that users can work together while on the go. Progent offers the range of know-how to resolve technical problems that involve numerous vendors and that entail a mix of legacy and up-to-date information technology. Progent offers affordable remote consulting to help you with any facet of planning, deploying, managing and maintaining your BYOD solution. Progent can provide occasional support to assist you to handle particularly stubborn technical problems, or Progent can provide outsourced or co-sourced project management support to ensure that you complete strategic IT projects on time and on budget. Progent can assist with on-premises, cloud-based, or hybrid networks and offers expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one training sessions to show you how to manage and use Android phones securely and productively.

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    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than 25 years of background helping manufacturing, distribution and service organizations to manage complex supply chains and streamline critical business processes in order to bring products to market fast and meet customer commitments dependably. Progent can provide the skills of an ERP consultant with more than 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises consulting that can range from occasional advice to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Microsoft 365 integration, disaster recovery planning, and DBA services.

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    Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small company's servers in an environment that delivers the highest level of availability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting and management services are based upon proven virtualization platforms that enable small businesses with multi- platform environments to save dramatically on the expense of capital equipment, infrastructure maintenance, and network management while achieving world-class reliability and an unprecedented level of vendor flexibility.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds creating Microsoft-based security solutions for IT networks with multiple sites, remote users, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small business plan and deploy an installation of Microsoft ISA Server 2004 that supports your IT protection requirements without limiting your productivity.

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    For advanced project management support, Progent can provide the services of senior information technology experts with decades of experience in IT management, application development, and process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management expertise to assist enterprise customers follow leading practices to make sure strategic projects are successfully completed on time and within budget.

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    Progent's Co-managed Help Desk service allows your business to share the load for Help Desk services seamlessly between your IT team and Progent's roster of veteran desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling service requests, ticketing, responsibility, progress tracking, and reporting.

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    Progent is a Microsoft Certified Partner with accredited competencies such as Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the highest client endorsement and enjoy the tightest working relationship with Microsoft. The understanding, skills, and dedication required to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your company better support for your IT network.

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    Microsoft supports seamless hybrid environments that integrate Microsoft 365 and local Exchange systems. This allows you to have certain Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on time and within budget.

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    If you need assistance writing, improving, or repairing business aplications for Windows, any version of Linux, or for the Web, Progent's expert team of programmers, database designers, and project managers can help ensure you get the project done on schedule and within your budget. Progent's seasoned software programmers can provide affordable and expert online consulting for projects as small as writing VBA macros for Office Excel or as large as developing line-of-business RDBMS applications based on SQL Server or Oracle.

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    Progent's Cisco-certified CCIE consultants can help organization to configure, manage, update, optimize and troubleshoot Cisco Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and migrate smoothly from outdated appliances to current models.

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    Progent's Microsoft-certified consultants provide small and medium size businesses enterprise-class consulting services for Systems Management Server and Configuration Manager, Microsoft's solutions for change and configuration automation. Configuration Manager 2007 is the new name for the update management solution previously called SMS Server. System Center Configuration Manager 2007 provides a range of enhancements to Microsoft Systems Management Server 2003 including full automation, integrated Vista Windows Server 2008 support, quarantine support, and boot image management. Progent's certified engineers can help you use Systems Management Server or Configuration Manager 2007 economically for automated operating system and application software deployment, security patch control, software metering, and licensing compliance. Progent's engineers can also help you to migrate efficiently from Systems Management Server to System Center Configuration Manager 2007.

  • Network Consulting Extended Call Desk Shared Computer Support Help Desk Remote Consulting
  • Network Infrastructure Monitoring Consultants Consultant Services Remote Network Monitoring
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  • Consultancy Flexential Data Center
    Flexential Tampa Internet Data Center Specialist

    Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting services. Progent maintains a group of IT consultants located in the vicinity of Tampa, and Progent can also provide remote expertise from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and veteran disaster recover planning experts. Progent can also help you to plan and carry out a move to the Flexential facility by providing services like designing solution architecture, specifying hardware, system configuration and testing, debugging, streamlining online network management, and educating your IT support team.

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  • Online Consulting Duo Zero Trust Cybersecurity
    ProSight Duo MFA Remote Support Services

    Progent's Duo services utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo enables one-tap identity verification on Apple iOS, Google Android, and other personal devices.

  • Online Technical Support Exchange Server 2010 Migration Exchange Server 2010 Outsourcing
  • Onsite Technical Support Microsoft Office Communications Server Microsoft Instant Messaging Technology Professional

  • Windows Server 2012 R2 Private Cloud Troubleshooting
    Microsoft Windows Server 2012 R2 Online Help

    Progent's certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and rollout strategies, optimize your infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support team, create an enterprise-wide security strategy, automate IT management, assist with creating applications, and build and validate a DR/BC plan.

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