Onsite Service Available in Sacramento, Elk Grove, Parkway, South Sacramento, Florin

Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.

Onsite IT Consulting
Progent locations in Sacramento Central Valley

City Address Phone Link
Modesto 931 10th Street
Modesto, CA 95354
United States
(209) 653-5404 Modesto Network Support Services
Rancho Cordova 1750 Prairie City Road
Folsom, CA 95630
United States
(571) 302-7958 Rancho Cordova Network Support Services
Roseville 2999 Douglas Blvd.
Roseville, CA 95661
United States
(916) 910-1200 Roseville Network Support Services
Sacramento 1100 North Market
Sacramento, CA 95834
United States
(916) 273-1400 Sacramento Network Support Services
Stockton 4719 Quail Lakes Dr
Stockton, CA 95207
United States
(209) 677-1007 Stockton Network Support Services
Vacaville 3336 N Texas St, Suite 248
Fairfield, CA 94533
United States
(707) 470-1313 Vacaville Network Support Services


Progent's experts knows how to provide a broad array of engineering and support assistance for computer networks powered by any combination of Microsoft, Cisco, Apple, or Linux technologies. Network services available to small and mid-size businesses in the city of Sacramento by Progent's staff of Microsoft technical experts include:



  • Progentís Wireless Site Survey assists you to design and install a WiFi network optimized for your facilities, offering your business a WLAN that has the reception, speed, capacity, Quality of Service, data protection, and roaming ability your company needs. Progent's predictive wireless design services can be performed remotely and utilize advanced RF modeling and analysis software to design an efficient wireless network. Progentís on-premises survey features physical inspection, spectrum and security assessment of your existing WLAN, analysis of your buildingís layout, testing for radio frequency contention, RF propagation modeling, identification of optimum placement for client-requested Wireless Access Points. Location and integration services for wireless access points include Cisco Aironet wireless AP consulting, Cisco Small Business Wi-Fi APs support services, Catalyst 9100 family Wi-Fi 6 802.11ax APs system design, Cisco Meraki wireless access point configuration and consulting services, and Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration services.

  • Progent's Cisco IP phone and video IP phone consultants can assist your business to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly known as CallManager, or with Cisco Unified CM Express (CME) to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications such as Unified CM IM and Presence Jabber, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent can provide support with any facet of Cisco IP Phone integration including designing dial plans, solving IP phone registration issues, setting up SIP PSTN trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.

  • Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks firewalls to provide a modern security environment that extends across your on-premises and cloud-based assets and protects any user at any location with any device. To learn more, see Progent's Palo Alto Networks PA-Series firewall planning and integration consulting.

  • Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. UniFi devices installed on multiple venues with thousands of access points can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, tuning, debugging, monitoring, and reporting. Progent offers the expertise of seasoned wireless professionals who can help you to assess the value of Ubiquitiís UniFi products for your business and assist you to design, install, manage, and maintain your UniFi solution. For details, see Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration.

  • NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering along with replication to deliver fast, zero data loss disaster recovery between datacenters that are up to 300km apart from each other. Progent can provide access to a NetApp MetroCluster consultant who can assist your business to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster solution by providing help with procedures such as assigning shelf IDs, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery system to prove compliance with industry standards and regulatory mandates.

  • Progent offers small and medium-size companies overflow or comprehensive Help Desk support services for a remote workforce. For details about Progent's supplemental or fully outsourced Help Desk Call Center services for an at-home workforce, see Help Desk services for at-home workers.

  • Progent can provide advanced remote consulting for business continuity planning, validation, and education to assist you to prepare for potential disasters, minimize downtime for your most critical IT operations, avoid lost information, and comply with regulatory mandates and business requirements. Progent's business continuity consultants can team with your executive and IT administration staff to perform risk and business impact analysis, identify interdependencies, identify human and physical resources needed to operate your business, determine crucial network functions and specify allowable restoration times, qualify hot backup sites, configure secure offsite access capability for key employees, plan emergency notification mechanisms and define duties for personnel, document a complete recovery and test plan, and provide training for management and technical staff to execute your agreed upon plan. Progent's Windows Server 2019 high availability cluster experts and Windows Server 2016 disaster recovery consultants can show you how to design and build a cost-effective disaster recovery solution for multi-site or hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's massive Azure public cloud.

  • Fortinet next-generation firewalls (NGFWs) are leaders in delivering best-in-class performance for SSL inspection. Progent's Fortinet FortiGate firewall experts can help your business to deploy your Fortinet security appliances to safeguard all your IT assets at the enterprise perimeter, within the data center core, at branches, and at the cloud edge. To learn more, refer to Fortinet FortiGate NGFW firewall experts.



    More Facts

If your small business is in Sacramento and you need technical support, IT outsourcing, or high-level expertise from a Progent consultant, call 916-273-1400 or visit Contact Progent.



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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide centralized control and world-class security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's onsite gateway device adds a further level of inspection for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.

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    Progentís Shared Call Center service allows your business to share the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progentís Co-managed Help Desk service is an advanced service desk solution built around the top shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.

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    The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, creating efficient system upgrade procedures, assessing and tuning performance, planning or verifying business continuity solutions, resolving compatibility problems, and building training systems for new technologies. For Progent customers who lack adequate internal resources to assemble effective pilot environments, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital IT projects on schedule.

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    Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint management, and web filtering via leading-edge tools incorporated within a single agent managed from a unified control. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP deployment that meets your company's specific requirements and that allows you demonstrate compliance with legal and industry information protection standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent action. Progent can also help you to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack like ransomware.

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    Progent's Microsoft-certified Windows 2003 Server consultants can provide computer help and IT consulting for the entire line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, configuration, update, and maintenance services include network design, deployment, project management, on-site and off-site network support and repair, Help Desk outsourcing, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.

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    Progent can assist you in all facets of your migration to Exchange 2016 including planning high availability architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your VMs, databases and logs; configuring HLB for high-availability CAS services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard data related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can save up to half of the time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it.

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    Progent's veteran group of IT consultants and application specialists have years of background providing remote and on-premises support for organizations of any size who need to integrate Android phones and tablets into their information systems so that mobile clients can be productive from virtually anywhere. Progent offers the breadth of know-how to resolve network issues that span multiple vendors and that entail a combination of legacy and current technology. Progent provides affordable online technical support to help you with any aspect of designing, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional technical support to help you to resolve especially stubborn technical problems, or Progent can provide outsourced or co-sourced project management support to ensure that you finish major network projects on time and on budget. Progent can assist with local, cloud-based, or hybrid network environments and offers support for all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one training sessions to help you manage and use Android phones and tablets efficiently.

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