Onsite Service Available in Salinas, Marina, Castroville

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services

Progent's IT support services for small and mid-size companies in the Salinas neighborhood are concentrated on customers who need quick and economical help for network reliability, protection, efficiency, administration, or recovery. The following brief selection of Progent's engineering support services and practice areas will provide an idea of how Progent's team can help you to increase the business value of your information network.

  • Global Information Assurance Certification was established in 1999 to validate the skill of IT security professionals. GIAC accreditations are recognized by companies and institutions all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer help with any of the security services addressed under GIAC accreditation such as evaluating infrastructure security mechanisms, event handling, traffic analysis, web application security and SIEM solutions for compliance with government requirements for reporting events.

  • Progent's design services for high availability networks provide Microsoft and Cisco-certified consulting professionals who can show you how to implement a fault-tolerant computing environment that includes key technologies and processes for line-of-business applications. Progentís consulting experts can assist you to implement a system architecture with features such as fault tolerant Internet connections, system load balancing, zero-downtime data centers, multi-site backup, high-availability interoffice connectivity, and high-reliability multi-site networks. Progent can also provide business continuity preparedness consultants to help you plan, validate, and document a disaster recovery process founded on best practices.

  • Progent can help you install Microsoft Windows Services for UNIX (SFU) or SUA to achieve co-existence between Windows and Linux/UNIX networks. SFU offers interoperability between Microsoft Windows Server and various versions of UNIX based operating systems including Solaris 7, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. SFU allows you to share Windows folders via NFS and improved authentication in Windows Server AD environments. SFU's Interix subsystem includes a large set of UNIX/Linux tools and shells, support for a single rooted file system, and an application development toolkit for porting applications.

  • Windows Server Essentials is an affordable, versatile OS that enables small businesses to transition from the older physical in-house datacenter to the contemporary hybrid networking paradigm that includes both local and virtualized cloud-hosted resources. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consultants can provide cost-effective online consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the potential business advantages of moving to Windows Server Essentials and adopting a hybrid local/cloud-based model for your network ecosystem. Progent offers comprehensive project management support so you can design and execute a smooth migration to Windows Server 2012 R2 Essentials, Microsoft 365, and other Microsoft Online platforms and services. Progent also offers ongoing consulting help, technical support, and customized training. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange and Azure planning and integration consulting.)

  • Microsoft ISA Server 2006 and the newer Microsoft Forefront Threat Management Gateway are discontinued software platforms that contain an application-layer firewall able to guard systems from external and inside attacks. Both products perform in-depth inspection of Internet protocols to uncover threats that routinely eluded legacy firewalls. Microsoft Internet Security and Acceleration Server was superseded by Microsoft Forefront TMG, which was based on ISA Server's architecture while providing a number of enhanced features. Forefront TMG has subsequently been retired by Microsoft, and the gateway security functions offered by the platform are now typically handled by purpose-built physical devices from companies such as Cisco, Check Point, Palo Alto Networks, Juniper, and WatchGuard. (See Cisco ASA Firewall with Firepower Services integration and support.) Progent provides advanced Forefront Threat Management Gateway maintenance and Microsoft ISA Server consulting services to help you manage and debug your legacy firewall environment, and Progent can help you to upgrade smoothly to a modern firewall solution by providing system design, integration, optimization, IT staff training and troubleshooting.

  • Progent's Technical Response Center is committed to providing the best quality of remote network support available for both emergency and non-critical problems. For urgent problems that affect multiple workers, key people, or a line-of-business program, the Technical Response Center can engage within an hour. For standard problems, the TRC will address your issue in less than two hours. In all cases, your ticket will be generated quickly and accurately, you will receive a confirmation from the ticketing system, and the TRC will check with you regarding every corrected issue to verify you are satisfied with the resolution and ready to close the trouble ticket. Learn more details concerning Progent's TRC Customer Commitment.

  • Features of Progent's Information Technology support packages include network evaluation to make sure that your environment complies with established standards of security and online connectivity, 24 x 7 network monitoring using Microsoft Operations Manager to identify issues before they disrupt your business, optional Call Center support services from Progent's technical experts, security audit to help protect your network from malicious attack, addition of Service Packs and security updates for servers and software, discounts on Progentís remote troubleshooting services, and access to Progentís group of Microsoft and Cisco-certified network engineers and technicians.

  • Progent can assist small and medium-size companies to provide their at-home workforce with safe and efficient access to public cloud services. To learn about ways Progent can assist companies to set up robust Cloud connnections for their at-home workers, refer to cloud integration support services for remote workers.

  • Among the typical online Cisco router consulting services offered by Progent's certified Cisco experts include setting up domain name, DHCP, routing maps, T1, and user accounts; configuring HSRP, aggregate routing, static to EIGRP redistribution, and ECN gateways; troubleshooting NAT configurations, routing configuration, line settings and BGP peering arrangements; updating router's IOS image; validating failover; resolving VPN tunnel and routing issues; making a network diagram and documenting router setup; plus policy and business recovery planning.

  • Microsoft Exchange Server 2013 includes major enhancements to the capabilities of Microsoft Exchange 2010 and delivers powerful innovations as well as a redesigned structure. These enhancements affect vital IT areas such as manageability, high availability (HA), security and compliance, operational costs, teamwork, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can provide remote or onsite expertise to assist your organization to administer, tune and debug your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more up to date release of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment model.

  • Progent's simple per-minute billing model has no complex contracts, retainers or hidden fees. Many other companies have minimum billable time or other extra fees that increase support costs. For remote support during regular business hours, you only pay for the actual time spent working on your issue. If it only takes ten minutes to solve your problem, then you only pay for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you pay exclusively for the time when Progent's team member is actually on-site working on your issues. Just Progent's value priced per-minute rate. For emergency same-day on-site service calls, you might have to pay for our consultant's travel time, but never an increased emergency rate. Because Progent maintains a large pool of engineers located throughout the entire service territory, an available consultant is typically near to assist. Progent can in addition dispatch on-premises service to the majority of zip codes in the United States within one business day of receiving a service request. Progent's remote technical support group has delivered assistance to small businesses in every state in the U.S (See Progent's customer testimonials.)

  • Progent's wireless technology consultants have broad backgrounds in the implementation and support of wireless information technology and can assist you to design, configure, administer and repair wireless solutions that are compliant, resilient, expandable, easy to manage and operate, able to support your vital applications, and seamlessly incorporated into hybrid cloud environments. Online and onsite Consulting services available from Progent span a selection of wireless solutions and include smartphone integration and management, Wi-Fi infrastructure design and installation, wireless site surveys, wireless IP phone configuration and troubleshooting, and building-to-building wireless connections.

    More Facts

If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area and you are looking for computer support, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified consultant, call 831-600-4300 or visit Contact Progent.

An index of content::

  • 24 Hour MS Certified Marina Computer Firms Salinas Contractor
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  • 24/7 Support and Help Meraki Switch Configuration
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    Cisco's Meraki MS line of access and aggregation switches are designed for sites that go from small branches to campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote consulting expertise to help you to plan and implement a productive network architecture based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, set up policies to ensure compliance, develop and validate a disaster recovery plan, and resolve technical issues related to any facet of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a cohesive networking solution.

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    For small companies considering Progent's IT outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.

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    For businesses with a mix of Mac and Microsoft Windows computers, there are two basic alternatives for running Windows-dependent applications on a Mac: remote access to a physical Windows computer or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Mac allows you to attach a Mac to a remote Microsoft Windows-based PC to run Microsoft Windows programs and access system resources. Virtual PC for Apple Mac simulates Microsoft Windows on a Mac computer so you are able to use Windows programs directly. Progent's macOS and Mac OS X technology support experts can help your business to manage these products for using Windows programs on your Macs and can in addition help your organization to assess and install other products for Microsoft Windows platform simulation.

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    Progent can give you access to programmers who can customize your Microsoft Dynamics ERP, MRP, and accounting system applications to suit your particular company needs. Progentís Microsoft-certified support experts offer expertise in Microsoft AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management System. Progent also offers custom e-Commerce consulting support for safe, corporate-wide resource sharing plus interfacing with Customer Relationship Management programs.

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    Progent can help you design, configure, manage, and repair a viable Wi-Fi network infrastructure, recommend appropriate products, and integrate access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also show you how to create a thorough 802.11x network security strategy that is well integrated with the security strategy for your entire business network.

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  • 24-7 SCCM Application Management Consulting Services
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    System Center Configuration Manager automates software deployment across multiple sites, simplifies security and compliance settings management, inventories network resources, protects against corporate data leakage, provides network health monitoring, allows safe self service, and offers a common point of control for managing mixed-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can help businesses of any size with any facet of designing, implementing, using and repairing a SCCM deployment for on-premises, cloud, or hybrid networks.

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    Certified Microsoft Partner Small Business Computer Consulting Firm

    Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the top client endorsement and enjoy the closest working relationship with Microsoft. The understanding, skills, and commitment needed to earn the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your business more complete support for your information network.

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    Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers significant improvements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and Linux support.

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  • Amazon AWS cloud services integration Programming Companies
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    Progent offers affordable online support to assist companies of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design, testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.

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    Progent offers cost-effective online support for all editions of Office Access including Access desktop and Access Web App and can provide expert assistance for Access application development, database conversion, performance optimization, BI reporting, and maintenance. Progent also offers tailored online training for Access application programming and database management.

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    Microsoft Experts SQL Server Programming Company

    For custom program creation, Progent can supply software design experts to write business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions products including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Internet Information Services to create custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers experts in a broad range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

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    SharePoint 2016 Hybrid Engineer

    Progent's Microsoft-certified consultants can provide economical remote and onsite expertise, software development, and debugging support for businesses of any size who intend to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.

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    Progent can provide remote and onsite installation, migration, programming, BI reporting for Dynamics Business Central/Navision.

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    Progent can provide the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee defines the core capabilities and international standards of skill that IT security managers are required to master. CISM provides executive management the confidence that consultants who have earned their CISM credential have the experience and knowledge to deliver effective security management and support consulting.

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    System Center Configuration Manager automates software deployment and updating, simplifies compliance settings control, inventories network assets, guards against company data leakage, provides health reporting, enables secure self service, and delivers a common point of control for managing mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can assist you with any facet of designing, installing, operating and troubleshooting a SCCM solution for on-premises, cloud-based, or hybrid networks.

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    Progent's certified Windows Server 2019 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major enhancements in scale, speed, manageability, virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.

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    Progent can provide the support of a senior specialist with extensive experience installing, maintaining, and enhancing video conferencing platforms from top-tier vendors such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house IT support group, your Internet Service Provider, and your telepresence platform supplier to assist your organization maximize the business value of your telepresence solution.

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  • Windows Server 2012R2 Hyper-V Computer Engineer
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    Progent's certified consultants can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration plans, optimize your network for local, multi-site, cloud-based, and partial-cloud datacenters, train your IT management staff, develop an enterprise-wide security plan, automate IT administration, help with application development, and build and validate a disaster recovery/business continuity plan.

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  • Cybersecurity Audit Consulting
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    The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that signifies mastery in IS security auditing. Accredited by ANSI, the CISA credential requires that consultants undergo a comprehensive test administered by the ISACA international professional association. Progent offers the expertise of a CISA-Certified Cybersecurity audit consultant able to help businesses in the areas of IS audit services, IT administration, systems and architecture lifecycle, IT support, protection of data resources, and disaster recovery preparedness.

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  • Microsoft ISA Server Online Support Services
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    Progent's certified Internet Security and Acceleration Server consultants have long backgrounds configuring ISA Server-based security installations for IT networks with multiple offices, remote users, and mission-critical web applications. Progent's ISA Firewall consultants can assist your company in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your network security needs without overly restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    ProSight Data Protection Services ECHO provide small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid restoration of vital data, apps and VMs that have become lost or corrupted as a result of component failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver world-class support to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical information.

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  • Microsoft SQL Technology Professional
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    SQL Server 2005 offers indispensable, standardized tools to computer experts and information workers, lessening the complexity of creating, deploying, administering, and using enterprise data and database applications on platforms ranging from mobile devices to corporate data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on expertise and wide knowledge in planning and building information-based, comprehensive business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.

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    Progent's Microsoft Office Word and Microsoft 365 Word consultants offer a wide selection of affordable online support services to assist your organization to maintain your existing Microsoft Office Word environment or help you to migrate to a current release of Office Word. Support available from Progent's Word experts include VBA programming, isolating and fixing compatibility issues between different releases of Word, integrating Word with different Office applications like Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security and compliance consulting, smart phone integration, and remote training tailored for your special requirements.

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  • Support and Integration ProSight Windows Desktop Management
    ProSight Server and Desktop RMM Online Help

    ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your IT system running at peak levels by checking the state of vital devices that power your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT staff and your assigned Progent consultant so that any potential problems can be addressed before they can disrupt productivity.

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  • Technical Consultant Catalyst 9100 Series Access Point Catalyst 802.11ax AP Upgrade Online Support
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    Cisco's Meraki MS line of switches are designed for environments that go from small branches to campuses. Progent's Cisco-certified consultants offer affordable online consulting to assist you to plan and deploy a productive network solution based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-based management tools, configure policies to ensure security, develop and test a disaster recovery plan, and troubleshoot issues related to any aspect of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to build a unified networking infrastructure.

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    Lync Server 2013 and SharePoint Consulting

    Microsoft Lync Server 2013, now called Skype for Business, allows organizations of all sizes to build a centrally managed and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, audio/video and web conferencing with application sharing, and both IP and PSTN calling enabled for a broad assortment of stationary PCs and handheld devices. Progent's certified Lync Server 2013 consultants and system architects can assist you to assess the business benefits of Lync 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or mixed topology suitable for your present and future goals, deploy Lync 2013 in a way that expedites your return on investment, and provide live online and onsite training to your IT team and users. Progent offers expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync 2013 with popular Microsoft 365 applications such as Outlook and PowerPoint.

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    Consultant Services 5500 Wireless Controller

    Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to deploy, manage, and debug Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

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    Progent offers affordable remote support to assist businesses of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security strategies.

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