Onsite Service Available in Salinas, Marina, Castroville

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services


Progent's IT support services for small and mid-size companies in the Salinas neighborhood are concentrated on customers who need quick and economical help for network reliability, protection, efficiency, administration, or recovery. The following brief selection of Progent's engineering support services and practice areas will provide an idea of how Progent's team can help you to increase the business value of your information network.



  • Global Information Assurance Certification was established in 1999 to validate the skill of IT security professionals. GIAC accreditations are recognized by companies and institutions all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer help with any of the security services addressed under GIAC accreditation such as evaluating infrastructure security mechanisms, event handling, traffic analysis, web application security and SIEM solutions for compliance with government requirements for reporting events.

  • Progent's design services for high availability networks provide Microsoft and Cisco-certified consulting professionals who can show you how to implement a fault-tolerant computing environment that includes key technologies and processes for line-of-business applications. Progentís consulting experts can assist you to implement a system architecture with features such as fault tolerant Internet connections, system load balancing, zero-downtime data centers, multi-site backup, high-availability interoffice connectivity, and high-reliability multi-site networks. Progent can also provide business continuity preparedness consultants to help you plan, validate, and document a disaster recovery process founded on best practices.

  • Progent can help you install Microsoft Windows Services for UNIX (SFU) or SUA to achieve co-existence between Windows and Linux/UNIX networks. SFU offers interoperability between Microsoft Windows Server and various versions of UNIX based operating systems including Solaris 7, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. SFU allows you to share Windows folders via NFS and improved authentication in Windows Server AD environments. SFU's Interix subsystem includes a large set of UNIX/Linux tools and shells, support for a single rooted file system, and an application development toolkit for porting applications.

  • Windows Server Essentials is an affordable, versatile OS that enables small businesses to transition from the older physical in-house datacenter to the contemporary hybrid networking paradigm that includes both local and virtualized cloud-hosted resources. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consultants can provide cost-effective online consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the potential business advantages of moving to Windows Server Essentials and adopting a hybrid local/cloud-based model for your network ecosystem. Progent offers comprehensive project management support so you can design and execute a smooth migration to Windows Server 2012 R2 Essentials, Microsoft 365, and other Microsoft Online platforms and services. Progent also offers ongoing consulting help, technical support, and customized training. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange and Azure planning and integration consulting.)

  • Microsoft ISA Server 2006 and the newer Microsoft Forefront Threat Management Gateway are discontinued software platforms that contain an application-layer firewall able to guard systems from external and inside attacks. Both products perform in-depth inspection of Internet protocols to uncover threats that routinely eluded legacy firewalls. Microsoft Internet Security and Acceleration Server was superseded by Microsoft Forefront TMG, which was based on ISA Server's architecture while providing a number of enhanced features. Forefront TMG has subsequently been retired by Microsoft, and the gateway security functions offered by the platform are now typically handled by purpose-built physical devices from companies such as Cisco, Check Point, Palo Alto Networks, Juniper, and WatchGuard. (See Cisco ASA Firewall with Firepower Services integration and support.) Progent provides advanced Forefront Threat Management Gateway maintenance and Microsoft ISA Server consulting services to help you manage and debug your legacy firewall environment, and Progent can help you to upgrade smoothly to a modern firewall solution by providing system design, integration, optimization, IT staff training and troubleshooting.

  • Progent's Technical Response Center is committed to providing the best quality of remote network support available for both emergency and non-critical problems. For urgent problems that affect multiple workers, key people, or a line-of-business program, the Technical Response Center can engage within an hour. For standard problems, the TRC will address your issue in less than two hours. In all cases, your ticket will be generated quickly and accurately, you will receive a confirmation from the ticketing system, and the TRC will check with you regarding every corrected issue to verify you are satisfied with the resolution and ready to close the trouble ticket. Learn more details concerning Progent's TRC Customer Commitment.

  • Features of Progent's Information Technology support packages include network evaluation to make sure that your environment complies with established standards of security and online connectivity, 24 x 7 network monitoring using Microsoft Operations Manager to identify issues before they disrupt your business, optional Call Center support services from Progent's technical experts, security audit to help protect your network from malicious attack, addition of Service Packs and security updates for servers and software, discounts on Progentís remote troubleshooting services, and access to Progentís group of Microsoft and Cisco-certified network engineers and technicians.

  • Progent can assist small and medium-size companies to provide their at-home workforce with safe and efficient access to public cloud services. To learn about ways Progent can assist companies to set up robust Cloud connnections for their at-home workers, refer to cloud integration support services for remote workers.

  • Among the typical online Cisco router consulting services offered by Progent's certified Cisco experts include setting up domain name, DHCP, routing maps, T1, and user accounts; configuring HSRP, aggregate routing, static to EIGRP redistribution, and ECN gateways; troubleshooting NAT configurations, routing configuration, line settings and BGP peering arrangements; updating router's IOS image; validating failover; resolving VPN tunnel and routing issues; making a network diagram and documenting router setup; plus policy and business recovery planning.

  • Microsoft Exchange Server 2013 includes major enhancements to the capabilities of Microsoft Exchange 2010 and delivers powerful innovations as well as a redesigned structure. These enhancements affect vital IT areas such as manageability, high availability (HA), security and compliance, operational costs, teamwork, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can provide remote or onsite expertise to assist your organization to administer, tune and debug your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more up to date release of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment model.

  • Progent's simple per-minute billing model has no complex contracts, retainers or hidden fees. Many other companies have minimum billable time or other extra fees that increase support costs. For remote support during regular business hours, you only pay for the actual time spent working on your issue. If it only takes ten minutes to solve your problem, then you only pay for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you pay exclusively for the time when Progent's team member is actually on-site working on your issues. Just Progent's value priced per-minute rate. For emergency same-day on-site service calls, you might have to pay for our consultant's travel time, but never an increased emergency rate. Because Progent maintains a large pool of engineers located throughout the entire service territory, an available consultant is typically near to assist. Progent can in addition dispatch on-premises service to the majority of zip codes in the United States within one business day of receiving a service request. Progent's remote technical support group has delivered assistance to small businesses in every state in the U.S (See Progent's customer testimonials.)

  • Progent's wireless technology consultants have broad backgrounds in the implementation and support of wireless information technology and can assist you to design, configure, administer and repair wireless solutions that are compliant, resilient, expandable, easy to manage and operate, able to support your vital applications, and seamlessly incorporated into hybrid cloud environments. Online and onsite Consulting services available from Progent span a selection of wireless solutions and include smartphone integration and management, Wi-Fi infrastructure design and installation, wireless site surveys, wireless IP phone configuration and troubleshooting, and building-to-building wireless connections.



    More Facts

If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area and you are looking for computer support, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified consultant, call 831-600-4300 or visit Contact Progent.



An index of content::

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    Progent can help you design, configure, manage, and repair a viable Wi-Fi network infrastructure, recommend appropriate products, and integrate access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also show you how to create a thorough 802.11x network security strategy that is well integrated with the security strategy for your entire business network.

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    System Center Configuration Manager automates software deployment across multiple sites, simplifies security and compliance settings management, inventories network resources, protects against corporate data leakage, provides network health monitoring, allows safe self service, and offers a common point of control for managing mixed-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can help businesses of any size with any facet of designing, implementing, using and repairing a SCCM deployment for on-premises, cloud, or hybrid networks.

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    Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the top client endorsement and enjoy the closest working relationship with Microsoft. The understanding, skills, and commitment needed to earn the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your business more complete support for your information network.

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    The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that signifies mastery in IS security auditing. Accredited by ANSI, the CISA credential requires that consultants undergo a comprehensive test administered by the ISACA international professional association. Progent offers the expertise of a CISA-Certified Cybersecurity audit consultant able to help businesses in the areas of IS audit services, IT administration, systems and architecture lifecycle, IT support, protection of data resources, and disaster recovery preparedness.

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    Progent's certified Internet Security and Acceleration Server consultants have long backgrounds configuring ISA Server-based security installations for IT networks with multiple offices, remote users, and mission-critical web applications. Progent's ISA Firewall consultants can assist your company in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your network security needs without overly restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    ProSight Data Protection Services ECHO provide small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid restoration of vital data, apps and VMs that have become lost or corrupted as a result of component failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver world-class support to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical information.

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    Progent's Microsoft Office Word and Microsoft 365 Word consultants offer a wide selection of affordable online support services to assist your organization to maintain your existing Microsoft Office Word environment or help you to migrate to a current release of Office Word. Support available from Progent's Word experts include VBA programming, isolating and fixing compatibility issues between different releases of Word, integrating Word with different Office applications like Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security and compliance consulting, smart phone integration, and remote training tailored for your special requirements.

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  • Support and Integration ProSight Windows Desktop Management
    ProSight Server and Desktop RMM Online Help

    ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your IT system running at peak levels by checking the state of vital devices that power your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT staff and your assigned Progent consultant so that any potential problems can be addressed before they can disrupt productivity.

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  • Technical Consultant Catalyst 9100 Series Access Point Catalyst 802.11ax AP Upgrade Online Support
  • Technician Microsoft Office System Microsoft Office Troubleshoot
  • Technology Consulting Services ASA 5500-X Firewall with Firepower 24-Hour Cisco Firepower Firewalls Consultants
  • Top Altaro O365 Teams Chat Backup IT Consulting Help and Support Altaro Office 365 SharePoint Backup
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    Cisco's Meraki MS line of switches are designed for environments that go from small branches to campuses. Progent's Cisco-certified consultants offer affordable online consulting to assist you to plan and deploy a productive network solution based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-based management tools, configure policies to ensure security, develop and test a disaster recovery plan, and troubleshoot issues related to any aspect of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to build a unified networking infrastructure.

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  • UNIX Technology Professional Solaris Consultants

  • Lync Server 2013 VoIP Consultancy
    Lync Server 2013 and SharePoint Consulting

    Microsoft Lync Server 2013, now called Skype for Business, allows organizations of all sizes to build a centrally managed and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, audio/video and web conferencing with application sharing, and both IP and PSTN calling enabled for a broad assortment of stationary PCs and handheld devices. Progent's certified Lync Server 2013 consultants and system architects can assist you to assess the business benefits of Lync 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or mixed topology suitable for your present and future goals, deploy Lync 2013 in a way that expedites your return on investment, and provide live online and onsite training to your IT team and users. Progent offers expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync 2013 with popular Microsoft 365 applications such as Outlook and PowerPoint.

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  • Urgent On-site Technical Support BlackBerry Software BlackBerry BES Server On-site Technical Support
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  • Virtual Office Job Computer Consulting Martinez CA 24-7 Network Support Freelance Jobs Walnut Creek, CA, United States

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    Consultant Services 5500 Wireless Controller

    Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to deploy, manage, and debug Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

  • Visual Basic for Applications for Mac Professional 24/7/365 Office for Mac Online Technical Support
  • Voice Over IP Phones Remote Support Cisco VoIP Phones and Contact Center IT Consulting
  • WannaCry ransomware recovery Engineers Professional Dharma ransomware recovery
  • Salinas Computer Specialists California
  • WatchGuard Firebox M570 Firewall Security Consulting WatchGuard Firebox M670 Firewall Cybersecurity Contractors
  • Web Site Reports Custom eCommerce Developer Firms
  • Windows 10 OneDrive Technology Consulting Windows 10 Compatibility Testing Technology Consulting
  • Windows Server 2019 High Availability Specialist IT Consulting Windows Server 2019 Hyper-V
  • Windows Server 2019 Hybrid Solutions Professionals Windows 2019 Hyper-V Professional
  • Wireless Security Inventory Consulting Internal Network Security Inventory Consultant Services
  • Wireless Security Scan Consultant Services Consultant Services Network Security Scan
  • network asset documentation management Consultant Services password management Consultants
  • ransomware removal and data restore Consult ransomware cleanup and restore Services

  • Amazon EC2 security Developer Firm
    Contract Programming Amazon EC2 integration

    Progent offers affordable remote support to assist businesses of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security strategies.


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