Onsite Service Available in Salinas, Marina, Castroville
Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
Progent locations in Santa Cruz-Monterey Bay Area
Progent's experts can provide a wide array of engineering and technical support assistance for IT networks powered by any combination of Windows, Cisco, Apple, and Linux technologies. Network support services offered to small and mid-size organizations in Salinas by Progent's staff of seasoned consulting experts include:
- The extensible design of Microsoft Dynamics GP (Great Plains) makes it easier to craft customized Dynamics GP extensions that provide all of the basic functionality of proven Dynamics GP solutions but also meet the specialized requirements of your business. With the help of to the Modifier with Microsoft Visual Basic for Applications, developers can utilize the most popular customization environment in the industry to tailor Dynamics GP information views, add or modify business logic, and customize forms. Progent's Microsoft 365 consultants can help you to exploit Microsoft Dynamics GP's integration with Office and Microsoft 365 applications. Progent's experience with Microsoft .NET technology, SQL Server 2019 integration and Microsoft SQL Server application development, and programming experience with VBasic, Visual Studio, XML and other developer systems make it possible to design custom line-of-business applications and web commerce solutions that integrate seamlessly with Great Plains.
- Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor WiFi 6/6E access points, security gateways, and managed switches. Ubiquiti UniFi appliances running across multiple venues with any number of APs can be remotely configured and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, debugging, monitoring, and reporting. Progent can provide the skills of veteran Wi-Fi consultants who can help you to assess the benefits of Ubiquiti’s UniFi technology for your environment and assist you to plan, deploy, administer, and maintain your UniFi solution. For details, see Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.
- Progent can provide easy, immediate, and affordable access to Registered Cisco CCIE support professionals. CCIEs are elite networking experts who earn this top-level certification only through thorough examination by Cisco. CCIEs can handle even the most complicated issues associated with network architecture, configuration, repair, and service. Progent’s CCIE consultants cooperate intimately with Cisco in-house staff in identifying problems with Cisco's IOS platform and devising fixes or obtaining patches to resolve problems. Progent can provide quick access to a CCIE by telephone so you can receive instant assistance for complex network troubles that are affecting worker productivity but are outside the expertise of your usual network service resources.
- Cisco Unified Communications Manager (Unified CM), formerly named CallManager, is the foundation of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express offer an advanced IP-PBX by integrating tightly with applications such as Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's CCIE-certified Cisco Unified CM experts can assist with any aspect of CUCM support and troubleshooting in areas such as integrating VoIP phones and video phones, reviewing dial plans, setting up SIP PSTN trunks and CUBE session border controllers, deploying ISR routers with CUBE networking support, creating UCS server clustering systems for survivability, and integration with Microsoft Exchange Server and Skype for Business.
- Progent offers online access to an Oracle certified expert for Oracle DBA services or an Oracle software programmer. Progent can help your business to develop efficient solutions for key Oracle database administration tasks including performance tuning, backup/recovery processes, and database security, or mentor your IT staff to use industry best practices for simplifying various administration tasks. Progent can also offer the services of a PL/SQL programmer to assist your company to design, tune, troubleshoot, or port Oracle applications that can vary from forms to database-powered web commerce sites. Progent offers skill using Oracle SQL Developer, SQL *Plus, and JDeveloper and can assist you to tune current SQL code using Oracle's SQL Access Advisor.
- Internet Information Services (IIS), Which is provided with Windows Server and Windows desktop, is an advanced role for web hosting and application programming. The latest releases offer improved protection, reliability, scalability, and troubleshooting while also delivering significant improvements in automated management. A variety of familiar extensions to IIS have been built into newer releases such as the Request Filter Module (previously known as URL Scan), which is able to block dangerous HTTP requests from being run by hosted web applications. Progent's Internet Information Services experts can help your company to configure IIS and the latest extensions to IIS Manager such as the GUI interface for managing FastCGI programs.
- Progent's Duo MFA services incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Android, and other personal devices. With Duo 2FA, whenever you log into a protected application and give your password you are asked to verify who you are via a unit that only you possess and that is accessed using a separate network channel. A broad range of out-of-band devices can be utilized for this added form of ID validation such as a smartphone or wearable, a hardware/software token, a landline telephone, etc. You may designate several verification devices. To learn more about ProSight Duo identity authentication services, go to Duo MFA two-factor authentication (2FA) services for access security.
- Progent's Experts Team offers guidance in Microsoft financial and ERP/MRP platforms, enabling you to customize inexpensive and cohesive IT solutions that fit the individual needs of your company. Progent's application development consultants offer a range of services including
Dynamics 365 Finance and Supply Chain (formerly Dynamics AX) ERP consulting,
Dynamics GP/Great Plains Business Accounting Software education and integration,
MS Dynamics 365 Business Central/NAV business management software integration,
Microsoft Dynamics SL/Solomon business accounting software help,
and MS Commerce deployment.
- Progent's Microsoft certified consultants can offer businesses of all sizes expert MS SQL Server 2008 help. Microsoft SQL Server 2008 is a legacy web-ready database and data analysis package that allows the speedy development of enterprise-class business programs. SQL Server provides built-in support for XML and can query over the Internet and beyond the corporate firewall. In addition to providing expertise, maintenance and troubleshooting services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information network. Progent can also assist your company to perform a cost-effective move from SQL Server 2008 to Microsoft SQL Server 2019.
- Progent's Co-managed Help Desk service permits your information technology staff to divide responsibilities for support services transparently between your in-house network support team and Progent's nationwide roster of IT service engineers and subject matter experts (SMEs). Progent's Shared Service Desk is a collaborative IT service system built around ConnectWise Manage, the leading Professional Services Automation (PSA) tool for managing IT support requests, generating trouble tickets, designating ownership, tracking status, and generating management reports. The cost for Level 1 IT support for Progent's Shared Help Desk service is typically below $18/user/month. For more information, visit Progent’s shared IT Service Desk services.
- Some of the typical online Cisco router support services available from Progent's certified Cisco experts include configuring domain name, DHCP, routing tables, logging, security logon banner and user accounts; setting up iBGP, aggregation, static to EIGRP redistribution, and ECN gateways; troubleshooting BGP peering arrangements, routing tables, and BGP peering arrangements; installing current IOS image; configuring and testing failover; resolving VPN tunnel and routing issues; producing a network diagram and documenting router setup; plus security and redundancy planning.
More Facts
If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey
area
and you require computer help, information technology outsourcing, or top-level services from a Microsoft or Cisco certified consultant,
call 831-600-4300 or visit Contact Progent.