Onsite Service Available in Salinas, Marina, Castroville

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services


Progent's certified professionals knows how to provide a broad assortment of consulting and support help for computer networks based on any combination of Microsoft, Cisco, Apple Mac, or Linux/UNIX platforms. Services offered to small businesses in the Salinas vicinity by Progent's staff of Microsoft consulting professionals include:



  • Progent provides live online classes for a range of productivity applications. Progent's Online training covers areas such as Microsoft 365 Excel and Power BI reporting, Microsoft 365 Word VBA macro development, PowerPoint co-editing, Outlook calendar sharing, Microsoft 365 Access rapid application development, Microsoft Dynamics GP migration, Windows 10 configuration, and Windows 11 upgrading. Virtual instruction offers the benefits of conventional in-person sessions, including immediate communication between students and trainers, but eliminates the costs of travel and the challenge of trying to accommodate the availability of teachers and students.

  • The Certified Information Systems Auditor (CISA) accreditation is a globally recognized qualification that signifies expertise in information system security audit and control. Certified by ANSI, the CISA accreditation requires that consultants undergo an extensive examination given by the ISACA professional association. Progent offers the services of a CISA-Premier Cybersecurity audit professional able to assist businesses in the areas of information systems audit process, IT governance, systems and architecture lifecycle, information technology service delivery, safeguarding of data resources, and disaster recovery planning.

  • Progent can assist you in any phase of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with M365; and setting up Outlook. For details, see Progent's Microsoft Exchange Server 2019 integration services.

  • Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 and 6E Access Point experts can provide affordable remote and onsite help for Catalyst Wi-Fi 6 and 6E wireless access points (WAPs). For more information about Progent's consulting services for Catalyst 9100 Line of Wi-Fi 6 and 6E Access Points, refer to Catalyst 9100 Wi-Fi 6 and 6E 802.11ax APs solution design, configuration, and management consulting.

  • Progent's Juniper-authorized NetScreen engineers can help you to install and integrate NetScreen 5000 series routers, migrate from older NetScreen products to the latest Juniper technologies, and troubleshoot infrastructure issues in all-Juniper or mixed-vendor environments.

  • Progent's SQL Server developers can help you to create and maintain database applications that utilize the SQL Server RDBMS. Progent follows industry best lifecycle management practices to build scalable, easy-to-manage SQL Server database applications and is able to work with a customer's management to deliver programs in a cost effective and cost-effective manner. Progent for can help your company to build SQL Server applications by offering a wide range of professional services including requirements analysis, database modeling, ETL development, T-SQL coding, software installation, capacity planning, performance tuning, backup/recovery, clustering, reusable schema, synchronization mechanisms, security, and disaster recovery/business continuity planning.

  • Progentís Wireless Site Survey assists you to plan and implement a WiFi LAN optimized for your facilities, providing your business a wireless solution that delivers the coverage, speed, capacity, Quality of Service, data protection, and hand-off capability your company requires. Progent's predictive Wi-Fi planning services can be performed remotely and utilize advanced RF simulation and analysis tools to design an efficient Wi-Fi LAN. Progentís onsite survey features physical walkthroughs, spectrum and security assessment of your current WLAN, evaluation of your site's layout, testing for RF interference, RF propagation modeling, selection of optimum locations for client-specified Wi-Fi APs. Placement and integration services for wireless access points include Cisco Aironet wireless AP configuration support, Cisco Small Business Wi-Fi APs support services, Catalyst 9100 family WiFi 6/6E APs solution design, Cisco Meraki wireless access point integration and consulting support, and Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration services.

  • Progent can help small and medium-size companies to configure IP voice technology to provide their at-home employees the advantage of transparent extensions of the corporate phone system. For information about ways Progent can help your remote workforce to integrate and troubleshoot VoIP solutions, visit VoIP solutions for an at-home workforce.

  • Progent's Microsoft-certified Windows Server 2012 consulting experts can assist you to maintain your Windows Server 2012 environment or upgrade from Windows Server 2012 R2 to a modern version of Microsoft Windows Server. If you decide to move up to Windows Server 2019 or Windows Server 2022, Progent can assist you to create pilot systems and migration strategies; tune your network for local, multi-location, cloud-based, and partial-cloud environments; train your IT support, team; create a corporate-wide security strategy; automate network management; assist with creating applications; and generate and validate a DR/BC plan.

  • Progent's Microsoft-certified Microsoft SCOM 2012 consulting experts have extensive experience planning, deploying, enhancing and tuning SCOM solutions and can provide companies of all sizes expert online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to manage your current SCOM deployment and resolve critical issues uncovered by SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager consulting services to assist you to migrate cost-effectively from SCOM 2012 to Operations Manager 2016. In addition, Progent can help you migrate to more modern versions of SCOM including SCOM 2019 and SCOM 2022.

  • Progentís 64-bit upgrade experts can assist your organization to enhance your servers and desktop PCs affordably from 32 to 64 bits. Progent can assist you to understand the costs and advantages of moving to 64-bit processing, plan an economical upgrade process that reduces business interruptions, and provide timely online support to assist your company to install 64-bit operating systems and application programs on your existing hardware. Progent's Microsoft-certified engineers can assist your company to install the 64-bit versions of Microsoft platforms such as Microsoft Windows Server, Exchange Server, Microsoft Windows 10, and Microsoft Office Excel.



    More Facts

If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area and you are looking for computer support, IT outsourcing, or advanced services from a Progent consultant, call 831-600-4300 or visit Contact Progent.



An index of content::

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  • Colocation Integration Services
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    For corporations with branch offices in or any region covered by Progent's consultants, Progent's Microsoft-Certified network consulting experts and certified Cisco system consultants can provide a range of IT consulting services including project management, SOX compliance, site relocations, corporate security, network architecture, on-site or phone-based branch office support, and technical support for colocation hosting facilities. A Progent network consultant can help you plan a multi-office information system that makes smart use of colocation facilities and Internet data centers. Progent's Microsoft Premier engineers can help large enterprises design, deploy and support massive rollouts of updated releases of Microsoft products such as Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to deploy Cisco products for connectivity solutions that incorporate basic, high-performance, integrated, and remote networking.

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    Progent's ProSight family of managed services are designed to provide businesses who have small in-house network administration and support staffs with affordable access to enterprise-class management platforms and consulting expertise. Advantages of the ProSight catalog of managed IT services include fixed IT maintenance costs, automation of common administrative processes, continual adoption of the latest information technology, graceful transition from older technology to up-to-date solutions, improved fit between information technology with strategic goals, guidance from seasoned IT consultants, and freeing up management to concentrate on business issues instead of fast-evolving computer technology.

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    Progent offers network support for medium size companies who have 100 to 250 network clients. The mid-size company or work group has typically been an overlooked segment of the market for IT consulting expertise. The overhead and support access models of major outside support organizations make them too expensive for the ordinary mid-size company or small medium business (SMB), which commonly relies on a minimal IT budget with which to maintain an information network whose complexity and capability are frequently similar to the networks of much larger enterprises. Progent's service delivery model, which takes great advantage of remote support, virtual network technology and 24x7 network monitoring, significantly reduces the network maintenance expenses of an SMB while offering the small company with big-company service from certified, world-class experts with background in a broad array of midsized business network solutions. If your mid-sized organization or small business is searching for levels of network help appropriate by a mid-size office without budgeting big-company costs, you need Progent.

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    If you are a network consultant with system support expertise, teaming with Progent and assisting our clients will enhance your skills via interaction with Progent's team of motivated, world-class consulting experts. Progent's concentration on providing network consulting and technical help to small companies will give you the opportunity to work closely with business leaders and add significantly to the growth of dynamic companies. In addition, Our virtual office network offers the most advanced tools for off-site support and wireless connectivity to help you to come up with fast solutions when you take on mission-critical issues.

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    Progent is one of the most qualified information technology support firms for creating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies derive the full advantages of Microsoft Exchange 2000 under common scenarios including updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.

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    Progent provides small businesses a pair of low-cost security inventory packages that include, at a set price, remotely managed scans of your security profile which are analyzed by expert information security specialists who interpret the results of the remote scan, deliver unbiased evaluations of your existing security vulnerability, and offer recommendations for remediation. Progent has developed two complementary security evaluation scanning packages for external and internal security testing that are priced to meet the restricted budgets of small companies while providing enterprise-quality assessments of your network's exposure to assault.

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    Progent's consultants offer online and onsite consulting services for companies of any size to assess the costs/benefits of migrating to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to design an on-premises, cloud or mixed topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Microsoft or Microsoft 365; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can assist you design and verify a security strategy for your Skype for Business deployment that meets regulatory standards.

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    Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that includes machine learning technology and expert services to provide comprehensive endpoint detection and response (EDR).

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    If you want to update your production web site, create internal websites for purposes such as HR or worker training, establish a high-impact web presence for a new business, or write line-of-business, data-driven specialized web applications, Progent can supply talented and proven web developers. Progent's consultants can also show you how to design and manage a secure, robust server and communications infrastructure, including remote and wireless connectivity, to run your web tools.

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    Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, optimizing and repairing System Center Operations Manager environments and offer organizations of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability needed to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also help you to import and customize SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or on-premises technical support to help you to fix critical problems detected by System Center 2012 Operations Manager.

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    Microsoft SQL Server 2005 offers powerful, standardized tools to IT experts and network users, reducing the complexity of designing, deploying, administering, and using company information and analytical applications on platforms ranging from handheld devices to corporate information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with real-world experience and broad knowledge in planning and deploying data-driven, comprehensive business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.

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    Progent's Cisco-certified Catalyst 9100 Series 802.11ax WAP experts can provide economical online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).

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    For large businesses, Progent can leverage internal network support groups by providing extensive experience in deploying critical Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server consulting. For the national or worldwide enterprise with branches, Progent can perform as a transparent nearby extension of enterprise network management. Progent's enterprise support services include corporate-wide security, online branch office support, network architecture, Sarbanes Oxley compliance, project planning, and top-level service for multiple location office environments based on Enterprise Windows 2000. Progent can provide field engineers and specialists to assist with a site move or branch move, or a system designer to help with setting up or utilizing an Internet Data Center or co-location site.

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    ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge technologies packaged within a single agent managed from a single control. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP deployment that addresses your company's specific requirements and that allows you prove compliance with legal and industry data protection regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent action. Progent's consultants can also assist your company to install and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware.

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    Progent can help your organization to design an upgrade to Teams from Skype for Business Online and install, manage, and troubleshoot a cloud or mixed deployment of Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.

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    Microsoft Office Communications Server provides Instant Messaging and Real Presence as part of an extensible, enterprise-grade solution offering enhanced protection, transparent integration with additional Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server allows cost savings and elevated business efficiencies, enhanced worker output, and stronger IP protection. MS Communications Server 2007 has been replaced by Lync Server, which itself has been replaced by Skype for Business. Progent's certified unified communications consultants can provide remote and on-premises support and mediation services for your Office Communications Server deployment and can assist your organization to assess the costs and benefits of migrating to Skype for Business. Progent can also help you to plan and execute an efficient upgrade that will add business value to your information network

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    Progent can assist your organization in any phase of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 Core as a host for Exchange; designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing (HLB); building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients.

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    Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, optimizing and fixing Microsoft SCOM environments and can provide companies of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can provide fast online or on-premises technical support to help you to remediate serious problems uncovered by SCOM 2012.

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    Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.

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    Microsoft Exchange Server 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful innovations as well as a revamped architecture. These enhancements affect vital IT areas such as ease of administration, availability, security, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the potential business benefits of migrating to Microsoft Exchange Server 2013, design an efficient validation and deployment plan, and educate your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers affordable online consulting and support and management for Microsoft Exchange 2013.

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  • Live Communications Server Information Technology Consulting
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    Microsoft Office Communications Server provides IM and Real Presence in a scalable, world-class package offering advanced security, seamless integration with popular Microsoft software, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize lower costs and elevated business efficiencies, increased worker productivity, and stronger IP security with this simple-to-manage, highly available IM platform. Effective implementations of Microsoft Office Communications Server call for careful planning and thought prior to roll out. Progent's Microsoft-certified consultants can deliver the expertise necessary to deliver all the advantages of Microsoft Office Communications Server throughout your entire corporation.

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    Progent's Cisco-certified wireless networking experts offer remote and onsite consulting and troubleshooting services to assist your organization to plan, install, administer, tune, and repair Wi-Fi networks that utilize Cisco's Meraki access points. Progent's experts can also help you to plan and deploy hybrid networks that integrate local and cloud-hosted resources and that provide easy access, advanced security, unified management, and dependable operation for all your wired and wireless devices.

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