Onsite Service Available in Salinas, Marina, Castroville

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services


Progent's experts knows how to provide a broad array of consulting and support help for computer systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, and Linux technologies. Support services available to small businesses in Salinas by Progent's staff of Microsoft and Cisco certified consulting experts include:



  • ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your network running at peak levels by tracking the health of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT staff and your assigned Progent consultant so all potential issues can be resolved before they have a chance to impact your network. Find out about the entire ProSight portfolio of affordable network monitoring and management services for small businesses.

  • Progent follows a team model for problem escalation, making it possible to resolve even the toughest technical issues that can appear occasionally. By taking advantage of 100s of man-years of background from Progent's Microsoft and Cisco-premier consulting staff, Progent can rapidly and cost-effectively solve issues that would baffle ordinary IT service companies. Working with thousands of customers on installation and integration jobs annually provides Progent a well-grounded perspective concerning what approaches work and which do not in resolving network issues.

  • Progent's Juniper-certified NetScreen engineers can help your company to configure and integrate NetScreen 5000 series routers, migrate from older NetScreen products to more current Juniper technologies, and repair infrastructure problems in all-Juniper or mixed-vendor environments.

  • Progent's Microsoft-certified staff and consultants for Virtual PC for Mac technology can help your company to connect your macOS and OS X desktops with your Microsoft Exchange server through comprehensive Microsoft 365 Outlook for Mac consulting. Progent will ensure that your Microsoft Exchange Server is optimally setup and that WebDAV, LDAP and Outlook Web App or Web Access are properly enabled. Progent can also provide a full range of Exchange consulting services such as integration, troubleshooting, security management, mobile user support, system tuning, plus spam and virus filtering and email encryption. Progent also offers customized in person or remote macOS training.

  • Progent's Cisco CCIE-certified SIP infrastructure experts and CUBE integration consultants can help your business to plan, integrate, maintain, troubleshoot and enhance Cisco's SIP connectivity technology and Cisco's CUBE-based SIP trunks. Progent can provide affordable online or onsite expertise to help companies to move efficiently to a modern communications network that offers fast return on investment. Progent's certified Microsoft collaboration experts can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business or Lync for connectivity to a SIP PSTN trunk.

  • Progent's Experts Team offers guidance in Microsoft financial and ERP/MRP software, enabling you to tailor affordable and comprehensive IT solutions that address the individual requirements of your company. Progent's custom software development consultants can deliver a range of services such as Dynamics 365 Finance (formerly Dynamics AX) enterprise resource planning consulting, Dynamics GP Accounting Software education and programming, MS Dynamics 365 Business Central/NAV business management software support, Microsoft Dynamics SL business accounting software migration and support, and MS Commerce deployment.

  • Internet Information Services (IIS), included with Windows Server and Windows desktop, is an advanced role for web hosting and application programming. The new versions offer enhanced protection, dependability, expandability, and troubleshooting while also incorporating significant enhancements in automated administration. A variety of popular extensions to IIS have been integrated into newer releases including the rules-based Request Filter Module (previously called URL Scan), which can block potentially harmful HTTP requests from being executed by web applications. Progent's Internet Information Services consultants can assist your company to deploy IIS as well as the latest extensions to IIS Manager like the GUI interface for managing FastCGI applications.

  • Progent can provide Microsoft System Center 2016 Configuration Manager cloud integration and Microsoft Intune consulting to consolidate and simplify the administration of your desktops and Cloud-connected mobile devices. Progent can help you to migrate efficiently to Configuration Manager 2016 from a legacy change management solution or assist you to modify your current SCCM 2016 ecosystem to support your evolving IT requirements.

  • Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network management products and is intended to offer a unified solution for deploying and managing virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can assist organizations of any size with any aspect of building, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, help you migrate smoothly from legacy versions of Virtual Machine Manager, develop processes for creating and installing VMs and hosts, design high-availability scale-out clusters, connect your private cloud infrastructure with public clouds, configure virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the potential business benefits of the latest technologies such as Storage Spaces Direct and Shielded VMs. Progent's virtualization experts offer advanced Hyper-V consulting and VMware ESXi expertise.

  • Progent can assist small and mid-size organizations to implement efficient remote endpoint management platforms for maintaining endpoint devices used by an offsite workforce. To find out about how Progent can assist you to manage and monitor the remote endpoints of your telecommuters, visit solutions for managing and monitoring the remote endpoints of your at-home workforce.

  • The failover server cluster feature set incorporated into the most recent versions of Microsoft Windows Server has been radically re-engineered to simplify the installation, configuration, and management of server clusters and to offer greater levels of system dependability, security, performance, and flexibility. New or improved capabilities include automated cluster Validation, revamped setup and deployment, unified cluster management, new cluster architecture for maximum availability, better security and quorum models, fewer failure points, more storage and memory capacity, enhancements for multi-site clusters, and live migration support for Windows Hyper-V virtual machines. Progent's certified cluster technology experts can help you assess the advantages of failover clusters, plan and implement an installation, train your IT personnel to manage your cluster environment, provide ongoing consulting and support services, and produce and validate a disaster recovery plan. Progent's Windows Server 2019 high availability (HA) cluster consultants and Windows Server 2016 disaster recovery/business continuity experts can show you how you to create a cost-effective disaster recovery solution for hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's Azure public cloud.

  • Progent's seasoned VoIP specialists offer Cisco UC520 consulting services to help you to maintain your legacy UC500 VoIP system or plan and carry out a smooth upgrade to a modern VoIP solution.



    More Facts

If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area and you require technical help, information technology outsourcing, or advanced services from a Progent engineer, call 831-600-4300 or visit Contact Progent.



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    If your office network mixes Solaris platforms with Windows, Progent can help you to integrate your computers into a cohesive network that allows all your OS platforms to run side by side for easy management, seamless dataflow, high dependability, superior throughput, and tight security. Progent's Solaris and Windows coexistence support services feature IT infrastructure integration and support, consulting for Windows services for UNIX, online server monitoring and administration, remote network help and troubleshooting, in-person technical support, and Help Desk outsourcing.

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    Progent can help you to design and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid topologies that combine on-premises IT assets along with one or more cloud services. To help you to integrate public cloud services with physical datacenters, Progent offers a range of public cloud integration services such as Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of background providing advanced consulting support online, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.

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    Progent's Microsoft-certified consultants offer remote or in-person support to assist companies of any size to plan, implement, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier releases of Data Protection Manager or from another backup/recovery system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent can provide occasional help for fixing particularly stubborn problems, or comprehensive project management services. Progent's consultants can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.

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    System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network management tools and is intended to provide a unified mechanism for configuring and administering virtualized datacenters across hybrid environments that can include private clouds and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can help organizations of all sizes with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, help you migrate smoothly from legacy releases of VMM, design workflows for building and installing virtual machines and VM hosts, implement fault-tolerant compute and storage clusters, connect your private cloud resources with public cloud services, set up virtual switches, write and debug PowerShell scripts, and help you assess the potential advantages of the latest technologies like Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization experts can provide advanced Hyper-V consulting and VMware vSphere support.

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    Progent's Apple Mac consultants can promote the creative facets of Macintosh environments by providing consulting services and training in imaging, audio, and video. Progent's support professionals offer expertise in a variety of Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video post production studio.

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