Onsite Service Available in Salinas, Marina, Castroville

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services

Progent's certified professionals knows how to deliver a broad array of consulting and technical support help for computer systems powered by any combination of Windows, Cisco, Apple, and Linux/UNIX platforms. Support services offered to small and mid-size companies in the city of Salinas by Progent's team of Microsoft and Cisco certified technical professionals include:

  • Microsoft has made a strong effort to enable seamless hybrid environments that integrate Microsoft 365 and local Exchange deployments. This permits you to have specific mailboxes located at your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of planning, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can deliver occasional expertise to help you through challenging technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is carried out on time and within budget. To learn more about Progent's consulting services for integrating Microsoft 365 and on-premises Exchange systems, see Microsoft 365 integration solutions with on-premises Exchange.

  • Progent can assist small and mid-size businesses to implement collaborative solutions like SharePoint and Teams to enable their remote workforce to benefit from positive interaction with colleagues and customers. For information about ways Progent's consultants can help companies to install and manage collaboration technology for telecommuters, go to collaborative applications consulting expertise for an at-home workforce.

  • Progent offers the services of a certified video conferencing consultant with an extensive background integrating technology from the major video conferencing/telepresence providers such as Cisco/TANDBERG, Polycom, and LifeSize and can help you to plan, configure, upgrade, or troubleshoot a video conferencing solution that preserves your investment and maximizes the strategic value of your IT network. Progent can also provide the services of infrastructure consultants able to assist companies of all sizes to create and troubleshoot a communications network that provides the speed, reliability, security, and expandability you need to support your telepresence environment.

  • Progent's Microsoft-certified Windows 10 planning and migration consultants can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 offered by Progent include ROI analysis, project supervision, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter connectivity, data and identity security, automated provisioning and management, network infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for IT support personnel and end users, and ongoing technical help.

  • In addition to supporting a wide range of security solutions from Microsoft and Cisco, Progent offers companies expert consulting for products from other major Firewall and VPN vendors including Checkpoint Software, WatchGuard, Juniper/Netscreen, Palo Alto Networks, and Fortinet. Progent can help you design a comprehensive security strategy and choose appropriate technologies from a variety of suppliers to achieve your security objectives while staying within your spending restraints.

  • Progent follows a collaborative model for problem escalation, making it possible to resolve even the toughest technical problems that can crop up from time to time. By taking advantage of hundreds of consulting-years of experience from Progent's Microsoft and Cisco-certified consultants, Progent can rapidly and cost-effectively repair issues that would baffle ordinary computer support companies. Working with thousands of clients on installation and troubleshooting tasks annually gives Progent a well-grounded view about which approaches succeed and which ones do not in solving IT problems.

  • Progent's Microsoft-certified Microsoft 365 Excel application consultants can assist your company to develop advanced Excel-based applications or provide 1-on-1 training in the sophisticated features of Office Excel desktop and Microsoft 365 Excel. Progent's experts can also help your company to create and manage a secure, dependable IT infrastructure to support your Microsoft Excel solutions. Progent's SharePoint consultants can show your company ways use Excel Services to extend the power of Microsoft Office Excel by incorporating dynamic spreadsheets into business information dashboards and scorecards. Progent's Microsoft Dynamics 365 consultants can show you how to exchange data between Excel and other platforms by providing services like Microsoft Dynamics GP customization and MS Dynamics 365 Business Central ERP software integration.

  • Progent can provide businesses with an IT management professional who can act as a temporary or part-time Chief Information Officer. This veteran technology officer can provide long-term direction to help you to integrate appropriate technology to improve business processes so they align more closely with your business objectives. Your company can develop and implement a well thought out information technology plan without absorbing the expense of a full-time senior IT executive. Vital services Progent's temporary CIO can perform include strategic planning, rationalizing IT budgets, developing and tracking models for ROI, optimizing business processes, negotiating with vendors, defining security policies, cash flow management, streamlining data center management, software revision control, network asset documentation control, and disaster recovery/business continuity planning.

  • The ProSight Active Security Monitoring service gives small and mid-sized businesses the advantages of the identical ransomware defense tools deployed by many of the world's largest corporations including Netflix, Visa, and Salesforce. By providing in-line malware filtering, classification, mitigation, restoration and analysis in one integrated platform, Progent's ProSight Active Security Monitoring reduces TCO, streamlines management, and promotes rapid operational continuity. The next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform."

    More Facts

If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area and you require computer support, information technology outsourcing, or advanced expertise from a Progent consultant, call 831-600-4300 or visit Contact Progent.

An index of content::

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    Progent's network consultants can help you to automate desktop PC software update deployment by delivering expertise with administration tools like Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).

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    Progent's Duo service plans incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo enables one-tap identity verification on iOS, Google Android, and other personal devices.

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    Progent's team of Microsoft and Cisco Certified consultants average more than a decade of hands-on professional experience, in the trenches of IT support, executing a wide range of IT tasks for an extensive array of businesses. Every Progent support professional shares a proven set of individual best practices which are combined into shared leading practices training that Progent instills in its consulting personnel. This guarantees that you get not just expert IT capability, but also a consultant with field-tested methods for applying technical knowledge to solve real-world network problems quickly.

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    Progent's Meraki wireless access point experts offer online and on-premises support services to help businesses of all sizes to plan, install, maintain, expand or debug Wi-Fi systems that include Cisco Meraki APs. Progent can assist your business to configure and support Cisco's Meraki-based wireless networks for sites that can range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco technology such as switches, routers and ASA firewalls to create a seamless ecosystem that delivers the same access, performance, security, ease of management and uptime for wired and wireless users regardless of their mobility or computing device.

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    Progent can assist you to design, deploy and administer a backupup/restore solution built around MSP360 Backup software to protect your IT assets residing on any major public cloud. Progent offers end-to-end monitoring and remote management to protect against data loss caused by user miscues, system glitches, malicious insiders, and external assaults like ransomware.

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    For desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can assist your company to design a XenDesktop environment that maximizes the strategic impact of your information network; configure XenDesktop technology with your servers, end-user devices, and peripherals; migrate your existing desktop virtualization software to current versions of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also train your network managers to adhere to best practices to manage your XenDesktop solution effectively.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver centralized management and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.

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    Progent's Cisco-Meraki Wi-Fi access point experts can assist you to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a large campus or a multi-site enterprise. Progent can also help clients to incorporate other Cisco appliances for unified management.

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    The QTS Colocation Center is located in the seismically-stable Natomas area of Sacramento, CA. If your business is currently using the QTS data center as a colocation site or if your business is planning on migrating your main or offsite backup equipment to the Herakles data center, Progent can provide a variety of budget-friendly services such as colocation relocation, system deployment and upgrades, network optimization, project management, virtualization expertise, offsite network monitoring, streamlined network management, application development, disaster recovery/business continuity solutions, security assessment, and the use of Progent's Test Lab.

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    Progent can help you to evaluate the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 so you realize top business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to create and manage hybrid ecosystems that seamlessly combine on-premises and cloud resources.

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    Progent's Cisco-certified network professionals can help you build an economical, 24x7 Internet connection solution that can achieve 24x7 Internet connectivity through a broad range of high availability Internet access products and services including fault tolerant BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert engineers to show you how to apply the most current technology for fault tolerant Internet access to create an economical, completely redundant Internet network with automatic failover and other capabilities to create non-stop Internet availability.

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    Cisco's Catalyst family of Wi-Fi controllers streamline the management of wireless networks by unifying the configuration and control of Wi-Fi access points, optimizing Wi-Fi performance by reducing the effect of RF congestion, enhancing wireless availability with fast auto-failover, and hardening security by identifying threats and filtering traffic content based on user type and locale. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's latest Wi-Fi controller solutions.

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    Progent can assist you in any and all phases of your migration to Microsoft Exchange 2016 including designing high availability infrastructure for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.

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