Onsite Service Available in Salinas, Marina, Castroville

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services

Progent's certified professionals knows how to provide a wide range of consulting and technical support assistance for information networks powered by any combination of Windows, Cisco, Apple Mac, and Linux/UNIX platforms. Network services available to small and mid-size companies in Salinas by Progent's staff of seasoned technical experts include:

  • Progent's group of computer network consulting experts can help large businesses to plan, install, and manage major rollouts of key Microsoft technologies by providing support like Active Directory and Azure Active Directory configuration, Exchange Server 2019 troubleshooting, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 consulting, SharePoint Server 2019 configuration, Microsoft SharePoint Server 2013 design and installation, Teams integration, Microsoft Skype for Business Server support, plus SQL Server 2019 database administration and Microsoft SQL Server 2016 integration. Progent has worked with some of the world's biggest organizations to integrate solutions based on Microsoft products and offers branch office consulting services for enterprises with local offices in major cities across the United States.

  • Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that embodies over a quarter century of background helping manufacturing and service companies to simplify complicated supply chains and improve the efficiency of critical business processes to bring products to market quickly and adhere to customer schedules consistently. Progent offers the expertise of an ERP specialist with more than 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises services that can range from occasional advice to solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, disaster recovery planning, and DBA services. To find out more, see SyteLine/Infor CloudSuite ERP Expertise.

  • Global Information Assurance Certification (GIAC) was founded in 1999 to certify the knowledge of computer security professionals. GIAC certifications are acknowledged by businesses and government organizations all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide help with any of the network security disciplines addressed within GIAC accreditation including auditing infrastructure vulnerability, security incident handling, intrusion detection, web services security and security information and event management (SIEM) solutions.

  • Progent's Technical Response Center is dedicated to delivering the best quality of remote network support services possible for both urgent and non-critical problems. For urgent issues that impact many users, vital individuals, or a mission-critical program, the Technical Response Center will engage in one hour or less. For non-critical issues, the TRC is committed to address your issue in less than two hours. In all cases, your ticket will be created quickly and correctly, you will be sent a confirmation from the ticketing system, and the TRC will check with you regarding each resolved problem to verify you are comfortable with the resolution and willing to close the trouble ticket. Find out more details concerning Progent's TRC Customer Commitment.

  • Progent's Microsoft-certified Microsoft SCOM 2012 consultants have extensive experience designing, implementing, enhancing and fixing System Center Operations Manager environments and can provide organizations of all sizes expert online or onsite consulting support for SCOM 2012. Progent can help you to maintain your current SCOM deployment and resolve critical issues uncovered by SCOM 2012. Progent can also provide System Center 2016 Operations Manager (SCOM 2016) consulting services to help you to migrate smoothly from Operations Manager 2016 to SCOM 2016. In addition, Progent can help you migrate to more modern versions of SCOM including SCOM 2019 and SCOM 2022.

  • Progent's short-term IT staffing services enable you to meet the need for IT support personnel without incurring the costs and hassle that come with identifying and hiring reliable technical workers and without adding to your permanent workforce. To find out about Progent's temporary staff augmentation services, see Progent's temporary IT staffing services.

  • Progent has experience negotiating ransomware settlements with hackers. Negotiating an acceptable settlement is a complex exercise that calls for a combination of field experience, IT skills and business savvy. It also requires working closely with the victim's IT staff and the cyber insurance carrier, if any. Since the top goal of the ransomware victim is operational continuity, it is critical to deploy response groups that operate effectively, in parallel, and in close communication. Progent offers the scope of IT knowledge and the deep bench of experts to supplement your network staff and restore your network environment rapidly and affordably. To learn more, see ransomware settlement negotiation expertise.

  • VMware's NSX network virtualization technology allows you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high level of automation independent of the hardware making up the underlying IP network. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also permits non-disruptive testing for disaster recovery, upgrades and patches and can generate reports to verify complete service recovery, validate SLAs and prove DR compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can quickly restore the complete virtualized network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help your organization to plan, configure, test and manage a DR solution based on VMware Site Recovery Manager and VMware NSX.

  • The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your organization's ability either to stop or recover rapidly after a ransomware incident. Progent will consult with you personally to collect information concerning your current AV defense and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to create an efficient security and backup system that meets your company's needs. For details, see Progent's ProSight Ransomware Preparedness Report Service.

  • The ProSight Active Security Monitoring (ASM) service offers small and mid-sized companies the advantages of the identical ransomware defense tools implemented by many of the world's biggest enterprises including Walmart, Visa, and NASDAQ. By providing in-line malware filtering, classification, mitigation, repair and analysis in one integrated platform, Progent's ASM cuts TCO, streamlines administration, and expedites resumption of operations. The next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform."

    More Facts

If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area and you require computer support, IT outsourcing, or advanced expertise from a certified Progent professional, call 831-600-4300 or visit Contact Progent.

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    Azure cloud integration Integration

    Progent can assist small companies to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify network administration and reduce hardware expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to understand the benefits and restrictions of various cloud networking models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and resources and make sure that you sidestep the typical errors small companies make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and to integrate Apple iOS devices and Android smartphones and tablets.

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  • Exchange 2000 Server Upgrade Integration Support
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    Progent is one of the most qualified IT consulting companies for designing email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies receive all the benefits of Exchange 2000 under common situations such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.

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  • Windows 2022 Specialist
    Emergency Windows Server 2022 with Linux Engineer

    Progent's certified Windows Server 2022 experts can help your company to design and implement a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.

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    Progent can provide cost-effective online consulting to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.

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    Progent's Microsoft-expert engineers can assist your organization to enhance your workstations from 32 to 64 bits. Progent can assist your company to understand the risks and benefits of moving to 64-bit PC desktop computing, plan an efficient upgrade strategy that reduces business interruptions, and deliver inexpensive, expert remote help to aid you to configure 64-bit desktop operating systems and application programs on your existing computers.

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  • .NET Android Contract Programming
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    If you want to update your production web site, create internal webs for purposes such as human resources or worker training, design a high-impact web presence for a new business, or generate enterprise-class, data-driven specialized web applications, Progent can provide talented and experienced web designers. Progent's experts can also show you how to design and manage a secure, robust server and communications infrastructure, including remote and wireless connectivity, to support your web solutions.

  • CentOS Linux Consulting Services Red Hat Linux Support and Setup
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  • ransomware cleanup and restore Consulting Services
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    Progent's ransomware consultants can assist your business to assess your ransomware defenses, remotely monitor and guard your IT environment, assist with negotiating a settlement with a threat actor, and restore an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.

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  • 24-7 Microsoft Exchange Network Consultants
    Exchange 2003 Upgrade Online Help

    Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity downtime, reduces long-term service requirements, and makes your Exchange 2003 Server easy to administer. For complicated multiple server or multi-site migrations, Progent offers the knowledge and experience to finish your project rapidly and affordably. Progent's Exchange 2003 help, troubleshooting, and design offerings include assistance with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are in keeping with your business needs.

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    Cisco offers a full array of routers including routers built to deliver the security, performance, and availability required by customers ranging from small businesses to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and system availability. Progent can show you how to select and configure Cisco routers to build a solid infrastructure for your network and to make it economical to grow as you support new users, open new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers powered by the Cisco IOS platform, including Cisco's 800 family of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.

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    Remote continuous monitoring, automated alarms, and periodic analytical reporting are vital to maintaining the proper operation of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management technology has advanced so far that businesses of all sizes can get a degree of network stability that was previously reserved for enterprises. Progent offers several Remote Monitoring and Management solutions delivered as low-cost services created to help your company to detect and fix a most network problems before they can hurt your business.

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    Progent provides consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and maintain a WatchGuard Firewall product that aligns with your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewalls.

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  • SharePoint Server 2013 Network Consultants
    24x7x365 Windows SharePoint Services Integration Services

    Progent's Microsoft-certified experts can provide companies of any size consulting, troubleshooting, and application development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for efficiently connecting people, groups and data. SharePoint Server provides a central spot for your employees or customers to connect to, organize, share and manipulate useful information, documents, and software and to communicate with other people. SharePoint enables faster and better decisions, more effective access across teams and more streamlined business practices. Windows SharePoint Services connect employees, clients, workgroups and projects with the information they've created in a manner that makes data convenient to locate, download and re-use. Progent's certified SharePoint consultants can help you to support your current SharePoint environment or upgrade to the latest version of SharePoint Server or to SharePoint Online.

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    Mid-sized companies can enjoy all the advantages of Microsoft System Center Operations Manager 2007 and have fast access to Progent's Microsoft and Cisco Certified network support experts. With Progent's economically priced network service packages, mid-size organizations can choose a simple co-sourcing package built around System Center Operations Manager with server monitoring, automated warnings, in-depth system analysis, Help Desk support, and remote service. For companies with line-of-business applications who need non-stop networking, Progent can provide a comprehensive 24x7 outsourcing package. Progent supports Microsoft Operations Manager to offer medium-size company information systems enterprise-class availability, security and productivity.

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    Progent provides clients the services of engineers who have earned some of the IT industry's most prized certifications. Progent believes that clients have the right to be sure that their IT support consultants have formal testing as well as broad real-world experience so that Progent's clients can use Progent's support with trust. Often, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) brings privileges for substantially better vendor support than is available to uncertified consultants, enabling Progent to offer customers a higher class of IT support. In addition, major credentials such as CISSP or ISSEP for IT security can help corporate clients to demonstrate compliance with regulatory requirements by engaging the assistance of accredited industry experts.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Progent's Microsoft-certified consulting experts can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Online and on-premises evaluation and migration support for Microsoft Windows 10 provided by Progent's consultants include ROI analysis, project supervision, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud integration, mobile management, telecommuter access, data and identity security, automated provisioning and administration, network infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and users, and post-migration Call Center support services.

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  • SCVMM 2012 Hyper-V Clusters Remote Consulting
    Urgent SCVMM 2012 XenServer Technology Consulting

    Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; design, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can help your company to upgrade from a legacy edition of SCVMM or from another management platform, and Progent can show you how you to optimize and repair your current SCVMM environment so you get the highest possible return on investment.

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    Progent has over 20 years of background integrating, maintaining and troubleshooting the key components included with System Center and can assist you to design, install, maintain, and fix your System Center ecosystem to optimize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent can help your organization to upgrade to the latest version of Microsoft System Center from an older one or from a third-party IT management solution to deliver the benefits of best-in-class provisioning, management automation, security, plus datacenter and critical application availability and performance monitoring.

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  • SSL certificate management Consultant
    IT asset management Consultant

    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard information related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to half of the time wasted looking for vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you're making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.

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