Onsite Service Available in Salinas, Marina, Castroville

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services


Progent's experts can provide a wide array of consulting and technical support assistance for IT environments powered by any mix of Microsoft, Cisco, Apple, or Linux/UNIX technologies. Network support services offered to small and mid-size businesses in the Salinas area by Progent's staff of Microsoft and Cisco certified engineering professionals include:



  • ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top information security vendors to provide web-based management and comprehensive security for all your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper layer of analysis for inbound email. For outbound email, the local gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. Learn about the entire ProSight series of low-cost managed services for small organizations

  • Progent has written a white paper that summarizes the advantages businesses of any size can derive from outsourcing or co-sourcing IT services from Progent. Progent's IT Outsourcing and Co-sourcing report describes Progent's unique IT service delivery paradigm for IT consulting that ranges from desktop configuration to full-service project management. The report also shows ways that Progent's outsourcing and co-sourcing services can assist clients to reduce expenses, improve productivity, and enhance the value of their IT network. To read Progent's white paper, click: Advantages of Outsourcing and Co-sourcing IT Services from Progent.

  • Progent can assist small and mid-size businesses to configure IP voice technology to provide their remote workforce the advantage of virtual extensions of the corporate phone network. For details about how Progent can help your remote workforce to configure and troubleshoot VoIP technology, visit IP voice consulting services for teleworkers.

  • Progent's consultants for Mac technology can assist the creative aspect of Apple macOS and OS X systems by offering support services and knowledge transfer in images/, audio, and motion. Progent's professionals can provide expertise in a range of macOS and OS X desktop programs including Photoshop, Illustrator, Logic Pro, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent can also assist you with specific projects such as digitizing audio or video or setting up an audio post production facility.

  • Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in delivering top throughput for SSL inspection. Progent's Fortinet FortiGate firewall experts can help your business to integrate your Fortinet firewalls to safeguard your digital assets at the enterprise perimeter, within the data center core, at branches, and in the cloud. To find out more, visit Fortinet FortiGate firewall experts.

  • Microsoft SQL Server 2016 offers significant improvements in performance, capacity, security, uptime, BOYD support, plus integrated business intelligence. Innovations include PolyBase for handling relational and non-relational databases in one appliance for data warehousing, Jason integration, Always Encrypted mode, Mobile Reports, and centralized control over local and cloud resources. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide remote and on-premises expertise to help businesses of all sizes to design, implement, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager.

  • Stealth intrusion testing is an important component of any comprehensive IT system security plan. Progentís security experts can perform extensive stealth intrusion security checks without the knowledge of your organization's in-house network support resources. Stealth penetration testing shows whether existing security monitoring tools such as intrusion detection alerts and event history analysis are correctly configured and consistently monitored.

  • Progent's Experts Team offers guidance in Microsoft financial and ERP software, enabling you to customize affordable and cohesive network solutions that fit the specific needs of your business. Progent's application development consultants can deliver a variety of services including Dynamics 365 Finance (formerly Dynamics AX) ERP consulting, Microsoft Dynamics GP/Great Plains Accounting Software training and integration, MS Dynamics 365 Business Central/NAV business management software integration, Microsoft Dynamics SL/Solomon business accounting software migration and support, and MS Commerce/RMS deployment.

  • NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering along with synchronous replication to provide rapid, zero RPO disaster recovery (DR) between datacenters located up to 300km apart from each other. Progent can provide online or on-premises access to a certified NetApp MetroCluster expert who can help your business to design, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster solution by delivering guidance with procedures such as assigning shelf IDs, arranging aggregate layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and testing your disaster recovery system to prove adherence with industry standards and government requirements.

  • Cisco Unity Connection, a seamless expansion of Cisco Unified Communications Manager (CUCM), is a converged voice messaging platform that promotes productive collaboration by offering flexible set of alternatives for accessing calls and messages within a framework that is easy to deploy and maintain. Cisco Unity Connection lets you access and manage your voicemail messages from your email inbox, browser, Jabber, a Cisco Unified VoIP endpoint, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), available in select Cisco ISR routers, offers cost-effective voicemail, unified messaging, interactive voice response, and automated-attendant functions for small to medium businesses (SMBs) and corporate satellite locations with up to 500 voice mailboxes. Progent's Cisco-certified CCIE consulting experts offer Cisco Unity Connection and Unity Express (CUE) configuration and troubleshooting services to make sure your CUE deployment continues to deliver significant business advantage.

  • Cisco's Small Business series of access points are Linux-based devices intended as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide remote or onsite integration and debugging services to help your organization to design, implement, upgrade, tune, manage and troubleshoot Cisco Small Business wireless AP environments of any size or topology. For more information about Progent's consulting services for both current and legacy Cisco Small Business 100, 300 and 500 series of wireless access points, see Cisco Small Business 100, 300 and 500 WiFi access points consulting services.

  • Progent's backup consultants offer consulting support for a wide array of utilities and technologies that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX servers and desktops as well as laptops and smartphones. Progent supports leading data protection platforms by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite integration. Progent also offers help with Acronis, MozyPro, Retrospect, Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, and Oracle Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager (SRM) consulting. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and mid-sized businesses as a low cost end-to-end service for reliable backup/disaster recovery.



    More Facts

If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area and you require technical help, information technology outsourcing, or high-level expertise from a Progent consultant, call 831-600-4300 or visit Contact Progent.



An index of content::

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    Progent's management team includes seasoned professionals with years of experience providing computer consulting services, troubleshooting, and strategic IT planning to organizations ranging from startups to global enterprises. Great support calls for great people, and Progent stands out by having assembled a management team able to provide customers with the best service value in the industry.

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    Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all billed services. Unlike some freelance consultants or local service firms who offer scant documentation or details of services performed, each service provided by Progent is tracked by full documentation. Every Progent staff member has access to the service documentation transmitted by each staff member to each client. The discipline of documenting and archiving service activity allows more efficient support and avoids a slew of typical problems such as when a service customer is virtually held hostage to a consultant who wonít release the keys to the kingdom.

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    SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the fast development of a new generation of high-end programs that can give your company a significant competitive edge. SQL Server provides core support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, assures you success in designing, installing and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.

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    Progent offers cost-effective online support to help businesses of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, system design, testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security.

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    Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and include centralized management and automation of advanced security features such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to plan and carry out an efficient migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's security services to build and centrally control network environments that include branch offices, data centers, and cloud resources.

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    If you are an information technology engineer with system support experience, joining Progent and assisting Progent's clients will enhance your abilities via interaction with Progent's team of mutually supportive, world-class consultants. Progent's focus on providing IT expertise and computer help to small businesses will give you the opportunity to consult closely with business leaders and add tangibly to the growth of exciting organizations. Also, Progent's virtual office network provides the most advanced tools for off-site support and wireless connectivity to allow you to come up with fast solutions when you troubleshoot business-critical problems.

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  • IT Consulting Exchange 2019 Hybrid Integation
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    Progent can assist you in any facet of your migration to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; planning HA architecture for a local, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Windows Hyper-V; setting up hardware load balancing (HLB); configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook.

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    For businesses with a mix of Apple Mac and Microsoft Windows desktops, there exist two basic solutions for using Windows-only applications on a Mac: remote access to an actual Windows computer or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect a Mac to a remote Microsoft Windows-based PC to use Windows applications and access system resources. Virtual PC for Mac emulates Windows on a Mac computer so that you are able to use Windows software locally. Progent's macOS and Mac OS X technology consultants can help you to manage these solutions for running Windows programs on your Apple Macs and can also assist your business to assess and configure third-party solutions for Microsoft Windows PC emulation.

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    Microsoft WSUS enables IT administrators to deploy and monitor the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft WSUS, IT staff can fully and effortlessly manage the distribution of patches that are published through Microsoft Update to servers and desktops in an organization. Progent can help you with complex details of the initial configuration of Microsoft SUS such as designing the Microsoft SUS deployment, setting up client's computers, defining the Group Policy settings, and making sure your Microsoft SUS Group Policy Object is linked to an Active Directory container appropriate for your network environment.

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    Progent's certified wireless experts can assist businesses of any size to plan, implement, manage and troubleshoot Cisco Aironet wireless AP solutions to achieve the throughput, range, density, scale, security and manageability required for seamless connectivity between wireless and wired networks. Progent offers efficient online and on-premises support for both end-of-life and new-generation 802.11ac Aironet access points and Progent can assist you plan and maintain deployments of indoor and outdoor Aironet Wi-Fi access points.

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    Progent's UNIX family support services provide small businesses and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise provides you with a convenient single consulting firm to show you how to create and manage a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progent's Microsoft-certified failover clustering consultants can help businesses to evaluate the benefits of utilizing Windows Server 2012 failover clustering technology to create a powerful fault-tolerant/disaster recovery solution, help you to design and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual machines, and show you how to centralize the administration of failover clusters.

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    Progent offers small organizations two ultra-affordable network security inventory scanning packages that provide, at a preset fee, remotely managed inventory scans of your network security profile which are evaluated by certified information security engineers who assess the data collected by the remote scan, deliver unbiased evaluations of your current network security, and make recommendations for remediation. Progent has developed two non-overlapping network security evaluation packages for external and internal scanning that are priced to fit the budgetary realities of small businesses while offering enterprise-class evaluations of your network's vulnerability to assault.

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    Progent's Sun Solaris platform support services offer small and mid-size businesses and software developers assistance with administering and maintaining Solaris environments that run with Microsoft-powered technology. Progent can give your business access to Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise provides you with an easy single source to help you build and maintain a secure and reliable mixed-platform network and communications solution that supports Sun Solaris and Microsoft interoperability by integrating Windows with major variants of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

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    DoubleTake/Carbonite Software publishes a selection of tools intended to deliver small businesses a variety of affordable solutions for replicating and restoring vital workloads including Exchange Server, SQL, Blackberry, and Microsoft SharePoint. Progentís business continuity planning experts have extensive experience incorporating DoubleTake/Carbonite products into small company IT systems to achieve a high level of fault tolerance and business continuity capability at an affordable cost.

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    The QTS Colocation Center facility is situated in the seismically-stable Natomas area of Sacramento, CA. If your company is now utilizing the QTS Sacramento data center as a colocation facility or if your business is considering moving your primary or disaster recovery system to the Herakles data center, Progent offers a range of budget-friendly services including colocation migration, equipment installation and updates, network improvements, project management services, virtualization expertise, remote network monitoring, streamlined system administration, software development, disaster recovery/business continuity planning and testing, data security evaluation, and the support of the Progent Test Lab.

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  • Online Help SMS Migration
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    Microsoft Systems Management Server provides added capability for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs reduce the net operational expense of managing and configuring software by making it simpler to copy system images, control mobile devices, and operate management utilities. In addition to advising you about ways to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT tasks involving areas that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can minimize spending and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can help you define sensible procedures and policies to manage handheld computers and smart mobile communication devices so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security strategy that includes standards, processes and technologies to keep your IT computer system safe.

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    Progent can provide enterprise clients the services of a NetApp-certified consultant to deliver remote or on-premises support for NetApp's complete portfolio of SAN software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN solutions supported by Progent include system dsign, cloud integration, virtualization, migrations, non-disruptive updates, storage management, information assurance, disaster recovery, and troubleshooting. Progent offers Level 3 support to assist you to take care of issues with NetApp SAN deployments efficiently based on best practices.

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    Ubiquiti UniFi access point Professionals

    Progent can provide fast access to the expertise of veteran wireless consultants who can help you to assess the benefits of Ubiquiti UniFi wireless access points for your company and help you to design, deploy, manage, and debug your UniFi wireless network. Progent can also carry out a wireless site survey to assist you to choose, provision, and place Ubiquiti UniFi wireless APs for optimal coverage and performance.

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    Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience creating corporate security solutions for IT networks with many sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA Server engineer can help your small or mid-size business design and deploy an installation of ISA Server 2004 that meets your IT protection needs without limiting your network.

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    Progent's support services for software/firmware update management offer organizations of any size a flexible and affordable alternative for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, endpoint devices printers, network infrastructure appliances like routers and Wi-Fi access points, and IoT devices such as alarms and health monitors.

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    Progent is an Altaro partner and can design and manage an implementation of Altaro O365 Backup to safeguard your Office 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.

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    Progent provides small and medium size organizations professional support for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and Virtual Private Network security vendors including Check Point Software, Juniper, and SonicWall. Progent can help you create a detailed security strategy and choose appropriate technologies from a variety of suppliers to support your security goals while staying within your spending restraints.

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    Google GCP Cloud Vision Consultancy

    Progent offers cost-effective remote and on-premises support to assist organizations to migrate any portion of their critical IT infrastructure to Google Cloud Platform services. This can save time and equipment costs and allow access to Google's state-of-the-art machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security strategies.

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    Small Business IT Support Microsoft Windows

    Progentís computer outsourcing support offerings for small companies include designing 2003 Server, Microsoft .NET Server, and Microsoft BackOffice systems, managing upgrades to XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, online and on-site troubleshooting, fixing chronic integration issues, and creating a company-wide security strategy. Progent can show you how to maximize system reliability and performance via non-stop technologies, resilient network topology, and proactive server monitoring. Progent also offers special project assistance for major migrations and can assist with requirements assessment, resource identification, BOM development, vendor selection, procurement coordination, and professional documentation. Progentís computer outsourcing service also includes education for office productivity products such as Microsoft Office.

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    Professional Microsoft Project Server Scheduling

    Progent's Microsoft engineers offer advanced expertise in implementing, using and troubleshooting any edition of Project Server and can deliver a broad range of cost-effective online consulting services based on industry best practices to help organizations of any size to receive all the benefits of this powerful project management solution. Services available from Progent include system design, installation and upgrades, strategies for safe collaboration among onsite and offsite users, network infrastructure optimization, and customized webinar training classes.

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    Progent's Cisco Catalyst Wi-Fi 6 AP consultants can provide economical online and onsite support for Catalyst Wi-Fi 6 wireless APs.

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  • Security Organizations SonicWall Gateway Security Suite information Systems Audit SonicWall TZ300 Firewall
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    24/7/365 Specialists desktop and application virtualization

    Citrix has developed a comprehensive family of products that deliver advanced manageability, expandability, and responsiveness for virtualizing servers and for server-based delivery of virtual Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist you to evaluate the business benefits of Citrix virtualization products and show you how to design, test, deploy, optimize, and maintain Citrix virtualization platforms.

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    Exchange 2007 Server Consult

    Progent's expert consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids productivity disruption, simplifies ongoing support requirements, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-location migrations, Progent has the experience to finish your project quickly and affordably. Progent's Microsoft Exchange 2007 support, repair, and design offerings include expertise with the integration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging implementations based on Exchange 2007 Server.

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    Progent's Microsoft consultants can assist you to evaluate the benefits of Lync Server for your environment and can help you to design and carry out an installation of Microsoft Lync Server that consolidates the administration of IM and Presence and improves the productivity of your in-house employees, at-home workers, and mobile workforce. Progent's consultant's can also help your company to perform an efficient migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, interface Lync Server 2010 with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can run Microsoft Lync Server 2010 to improve the team-computing capabilities of MS Office applications, and offer training and ongoing technical support for Microsoft Lync Server 2010 and other Microsoft technologies.

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    Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can expand their reach, lower their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and speed up your return on investment.

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    Cisco Virtual Private Network Remote Troubleshooting

    Cisco's security and offsite access solutions for small to medium sized companies represent a full array of easy-to-administer protection hardware and software to help safeguard your entire network infrastructure. Cisco's Virtual Private Network line includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that fit most closely with your business objectives.

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  • System Center 2016 Configuration Manager Troubleshooting SCCM 2016 Patch Management Configuration
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  • Technical Consultant Meraki MR34 Access Point 24/7 Meraki Traffic Shaping Consultants

  • Top Rated Enterprise Windows 2003 Consulting Firms
    Specialist Site Move

    For large businesses, Progent can leverage in-house IT groups by offering world-class background in deploying key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branch offices, Progent can act as a seamless nearby extension of enterprise network management. Progentís enterprise consulting services include company-wide security, online branch office support, network architecture, Sarbox compliance, project management, and top-level service for multiple location office environments powered by Enterprise Windows. Progent can offer field consultants and technicians to help with a campus relocation or office move, or a system designer to help with building or utilizing an Internet Data Center or Hosting Facility.

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  • Top Ranked Application Consultant Microsoft SQL Server Microsoft T-SQL Expert Development
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    Comprehensive Event Management Online Technical Support

    Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, optimizing and troubleshooting SCOM solutions and offer organizations of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that provides the performance and resilience needed to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can provide fast online or onsite troubleshooting to assist you to remediate critical issues detected by SCOM 2012.

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    ISA 2004 Remote Troubleshooting

    Progent's Microsoft-certified TMG 2010 and ISA Server 2006 experts can assist you to plan, install, and manage an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall security, speed and ease-of-use that your company needs.

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    Progent's Experts Group provides consulting in important areas including Apple OS networking and applications; Expertise for Linux-based, UNIX-powered, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise; Line-of-business and vertical program support; CIO, management information analyst, and project management services; Custom applications development and deployment; Web site, electronic business, EDI, and client portal development and integration; DBM management and efficiency help; Management information expertise; and Telecom systems support.

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    Progentís high availability interoffice connectivity and 24x7 system infrastructure engineers can help small businesses achieve fault tolerant Interoffice connectivity by means of fully redundant system architectures featuring automatic failover. Progentís CCIE engineers can design and implement ultra-reliable Inter-office connections supported by zero-downtime EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over offers economical 24x7 interoffice networking.

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    If your company network combines UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can help you to incorporate your IT resources into a cohesive network that allows all your OS platforms to coexist for simple administration, transparent dataflow, high availability, superior performance, and strong protection. Progent's UNIX and Microsoft Windows coexistence support services feature IT architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote network help and troubleshooting, in-person technical support, and Contact Center support.

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  • Technical Support Colocation Facility
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    Colocation sites allow businesses to share world-class facilities for hosting computer hardware that runs critical applications. Progent's Microsoft and Cisco certified IT experts can assist your small business with all facets of your colocation program including selecting and migrating to a colocation facility, creating system topology, defining required equipment, on-premises and on-line maintenance, setting up remote network management, and education your support personnel.

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