San Francisco Peninsula
San Francisco, Millbrae, San Bruno:

Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Progent's certified professionals can provide a wide range of consulting and technical support help for IT systems powered by any combination of Microsoft, Cisco, Apple, or Linux platforms. Support services offered to small businesses in the San Francisco vicinity by Progent's staff of Microsoft technical experts include:

• Progent's Cisco VoIP phone and video IP phone consultants can assist your business to integrate, manage, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP products to the newest media phones. Progent's consultants can also help your organization to integrate your IP phones with Unified CM, originally named CallManager, or with Cisco Unified Communications Manager Express to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM applications that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's consultants can provide support with any facet of Cisco IP Phone integration including reviewing dial plans, solving IP phone registration issues, setting up SIP PSTN trunks and CUBE session border controllers, installing ISR routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
  
  
• Progent's Microsoft-certified consulting team members and experts in Virtual PC for Mac technology can help your company to integrate your macOS and OS X desktops with your Microsoft Exchange server through comprehensive Microsoft 365 Outlook for Mac support. Progent will ensure that your Exchange Server is correctly configured and that WebDAV, LDAP and Outlook Web App or Web Access are properly enabled and tested. Progent can also provide a broad array of Microsoft Exchange consulting services such as systems integration, troubleshooting, security management, remote access, performance tuning, plus spam filtering and email encryption. Progent also can provide customized in person or remote macOS education.
  
  
• Progent can help you to design and administer networks that utilize resources from multiple public clouds. Progent can provide a variety of cloud support services that include Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service (WMS) development, and Google Cloud Platform administration. For details, see Progent's consulting experts in configuring and managing multiple clouds.
  
  
• Progent's Check Point Software firewall consultants can show you how to plan, deploy, and administer firewall environments that rely on Check Point Next Generation security gateways and Check Point's subscription-based security services. Progent's consultants can also assist your business to maintain legacy Check Point firewalls or upgrade efficiently to Check Point's modern firewalls. To learn more about Progent's consulting and support services for Check Point security gateways, see Check Point next generation firewall configuration consulting.
  
  
• Progent's Jabber consultants offer online or on-premises support to assist businesses of any size to design, implement, manage, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for the technologies that go into building an end-to-end Cisco Jabber solution including Cisco network devicesand management tools, Microsoft 365 apps, Windows and Mac desktops, Apple iOS and Android smartphones, SIP interfaces, WiFi systems, security and compliance, cloud integration, telepresence systems, PBX systems, business continuity, and the many other components of a cohesive collaboration ecosystem.
  
  
• Progent’s business information reporting consultants can provide remote and onsite consulting to help your organization with any facet of business intelligence reporting from troubleshooting or modernizing applications to planning and deploying an advanced BI environment. Progent's BI experts can help you to maintain your existing BI environment, assist you to migrate reports and databases from a legacy reporting platform to a modern one, and deliver custom remote training to meet your individual requirements. Progent’s business reporting and analytics consultants offer expertise in the leading business analytics reporting and visualization tools including the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, and Report Builder.
  
  
• VMware's Site Recovery Manager is a component of VMware vCenter that lets you define, automate and test a repeatable workflow for restoring applications and services rapidly after a breakdown. SRM supports centrally managed and automated recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also allows non-intrusive testing for site recovery, upgrades and patches and can produce audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist you to plan, configure, test and manage a DR system based on VMware Site Recovery Manager.
  
  
• Regular verification, testing, and optimization of system recovery are critical and often overlooked components for successful disaster preparedness. In the event of a disaster like a ransomware breach, these restoration drills can be the difference between an inconvenient loss of availability and a life-or-death threat to a business. Progent's Altaro VM Backup consultants can assist you to create a program for periodically verifying, testing, and enhancing your recovery procedures in order that you can keep your backup solution up to date and contain the impact of a catastrophic event.
  
  
• Windows Server 2022 expands on the architecture of Windows Server 2019 and associated software and services to offer enhancements in critical areas such as multi-layer security, native support in Azure for major Windows Server workloads, unified administration for hybrid on-premises and multiple-cloud deployments, plus increased uptime for Azure-hosted virtual machines. Progent's Microsoft-certified Windows Server 2022 experts can assist you to design and carry out a smooth migration to Microsoft Windows Server 2022 using your current network architecture or an updated on-prem, cloud-hosted, or hybrid architecture. Progent's consultants can assist you to assess the business value of moving to Windows Server 2022 and can show you how to deploy Microsoft Windows Server 2022's latest technologies including Hotpatching, DNS-over-HTTPS security, and Storage bus cache. For more information, refer to Microsoft Windows Server 2022 solution design and integration services.
  
  
• Progent can provide the support of CISM Certified network security management consultants. The Certified Information Security Manager (CISM) organization describes the basic capabilities and worldwide standards of skill that IT security managers are expected to master. CISM gives executive management the confidence that consultants who have qualified for their CISM credential have the experience and knowledge to provide efficient security management and consulting services.
  
  
• To view news stories in which Progent's IT consultants are interviewed, visit Progent in the media. In case you are a member of the media and want to talk to Progent's media interface about cyber threats or other information technology topics, please get in touch with Darrin Johnson: Teams: darrin.johnson@progent.com. If you are under a tight deadline and are unable to reach Darrin immediately, try contacting Progent's Technical Response Center (TRC) at 866-735-8318.
  
  
• Progent’s 64-bit migration experts can help your organization to update your servers and workstations affordably from 32 bits to 64 bits. Progent can help you to calculate the costs and advantages of migrating to 64-bit processing, plan a cost-effective migration process that reduces operational interruptions, and offer timely remote help to assist your organization to configure 64-bit software and applications on your existing computers. Progent's Microsoft-expert engineers can assist you to integrate the 64-bit editions of Microsoft products such as Windows Server, Exchange Server, Microsoft Windows 10, and Microsoft Office Excel.
  
  
  
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If your small business is in the San Francisco area and you need computer assistance, IT outsourcing, or top-level services from a Microsoft or Cisco certified professional, call 415-321-5400 or visit Contact Progent.