San Francisco Peninsula
San Francisco, Brisbane, South San Francisco:

Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Progent's computer consulting for small and mid-size businesses in the San Francisco vicinity are focused on customers who need immediate and economical help for system stability, security, productivity, manageability, or repair. The following brief selection of Progent's engineering support services and practice areas will provide a sense of how Progent can assist you to increase the competitive value of your information system.

• VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and verify a consistent runbook for recovering applications and services rapidly after an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, upgrades and patches and can produce reports to verify full service recovery, validate Service Level Agreements and prove DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to plan, deploy, test and maintain a DR system based on VMware SRM.
  
  
• Progent's Cisco-certified wireless consultants can deliver comprehensive consulting services for Cisco's Wi-Fi solutions by providing support including Aironet wireless access point consulting, Cisco Small Business Wi-Fi APs support services, Catalyst 9100 family 802.11ax APs solution design, configuration, and debugging services, Meraki Wi-Fi AP configuration and consulting services, and Cisco Wi-Fi controller consulting.
  
  
• The ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-certified CCIE network consultants can assist you to maintain your current PIX or Cisco ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your organization to plan, deploy, tune, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
  
  
• Microsoft 365 provides simple archiving but does not have native support for crucial data protection capabilities such as Exchange backups or greater than 30-day point-in-time data recovery for OneDrive for Business or SharePoint Online. Hornetsecurity's 365 Total Backup (previously branded Altaro Office 365 Backup), delivers a feature-rich platform for automatic backup and rapid recovery of all your organization's Microsoft 365 mail, Microsoft Teams Chats, SharePoint documents, OneDrive data, and the contents of Windows-powered endpoints. Progent is a certified Hornetsecurity/Altaro partner and offers ProSight Data Protection Services 365 Total Backup to provide comprehensive management services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup delivers a low-cost backup-as-a-service (BaaS) alternative that guards Microsoft 365 subscribers against data loss or corruption resulting from human or system error, malicious corruption, and cyber attacks such as ransomware. To read more, go to ProSight Data Protection Services 365 Total Backup services for Microsoft 365.
  
  
• Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor WiFi 6/6E APs, security gateways, and switches. Ubiquiti UniFi devices running across multiple venues with thousands of access points can be remotely configured and administered using free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent offers the expertise of veteran wireless professionals who can help you to determine the benefits of Ubiquiti’s UniFi technology for your environment and help you to plan, deploy, manage, and troubleshoot your UniFi ecosystem. For details, see Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration.
  
  
• Progent's data protection experts can help you to create, implement and debug a backup solution built around MSP360 technology. MSP360 enables file or image backup/restore for virtual machines and physical computers, works with all popular public clouds, and permits you to build a data protection ecosystem with a low Recovery Time Objective and a granular RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to prevent data loss resulting from user miscues, computer glitches, ill-intentioned insiders, and external assaults like ransomware. For more information, see ProSight DPS 360 Backup solutions.
  
  
• Progent's Helpdesk management and co-management services help companies to save money, improve productivity, and adjust immediately to sudden changes in business environments. Progent's Outsourced Help Desk services offer substantial cost and productivity advantages when compared to a Help Desk composed of an internal IT support group. The cost for Level 1 IT support for Progent's Shared Help Desk service is typically less than $18 per user per month. To learn about the advantages of Progent's Co-managed Help Desk services, visit Progent's outsourced and co-sourced Help Desk advantages.
  
  
• ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading data security vendors to deliver web-based management and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a further level of inspection for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. Find out about Progent's entire ProSight series of low-cost outsourced network management services for small and mid-size organizations.
  
  
• Progent's Microsoft-certified SQL Server 2019 consultants can help your organization to evaluate the advantages for upgrading to SQL Server 2019 and can provide rapid online or onsite contact with consulting experts in system design and deployment, software development, database administration, and network security. To find out more, see SQL Server 2019 integration expertise.
  
  
• Progent's staff of IT consulting experts can assist large organizations to architect, set up, and support major rollouts of key Microsoft technology by providing services like Microsoft Active Directory and Azure Active Directory design, Exchange Server 2019 troubleshooting, MS Exchange Server 2016 migration, Exchange 2013 consulting, SharePoint Server 2019 design and installation, Microsoft SharePoint Server 2013 design and installation, Microsoft Teams integration, Microsoft Skype for Business maintenance, plus Microsoft SQL Server 2019 programming and Microsoft SQL Server 2016 integration and development. Progent has worked with some of the world's biggest organizations to integrate technology based on Microsoft servers and can provide branch office support for enterprises with local offices in larger cities across the U.S.
  
  
  
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If your small business is in the San Francisco area and you need technical help, IT outsourcing, or top-level expertise from a certified Progent engineer, call 415-321-5400 or visit Contact Progent.