Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services

Progent's experts can deliver a wide assortment of engineering and technical support help for computer environments powered by any mix of Microsoft, Cisco, Apple Mac, and Linux/UNIX technologies. Network services available to small and mid-size businesses in San Francisco by Progent's team of Microsoft engineering experts include:

  • Progent's certified Office and Microsoft 365 experts can assist companies of any size to incorporate Microsoft Office desktop and Microsoft 365 applications such as Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a seamless solution that offers quick return on investment and promotes improved business results. Progent can help you to integrate Office or Microsoft 365 apps with each other and with additional core Microsoft platforms such as SharePoint Server, Exchange Server and SQL Server running on-premises or in the cloud. Progent's consultants can also assist you to resolve compatibility issues with various versions of Office and offers live online Microsoft Office and Microsoft 365 instruction to individual users or teams.

  • The Certified Information Systems Auditor (CISA) credential is a recognized qualification that indicates expertise in network security auditing. Accredited by the American National Standards Institute, the CISA credential requires that consultants pass a comprehensive examination given by the ISACA professional group. Progent can provide the services of a CISA-Certified network security audit consultant trained to assist businesses in the fields of information systems audit process, IT enforcement, network assets and infrastructure lifecycle, information technology service delivery, safeguarding of information assets, and disaster recovery preparedness.

  • Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud architectures and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises services to assist you to design, deploy, optimize and troubleshoot a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup software. For details, go to Altaro VM Backup consulting.

  • Progent's Ransomware 24x7 Hot Line is intended to guide organizations to complete the time-critical first step in responding to a ransomware attack by putting out the fire. Progent's remote ransomware engineer can assist businesses to identify and isolate infected servers and endpoints and protect undamaged resources from being penetrated. If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For details, visit Progent's Ransomware 24x7 Hot Line.

  • If you are developing Linux or UNIX based applications on a network that includes Microsoft-based servers, workstations and applications, Progent offers network outsourcing and consulting services that keep your network up and running while freeing you to focus on your area of highest value expertise. By using advanced network monitoring and providing remote and optional onsite help as needed, Progent provides Linux and UNIX developer support that offers a cost effective way to manage an information technology network that features dependability, protection and performance.

  • Progent's Meraki wireless access point experts offer remote and onsite support to help businesses of all sizes to plan, install, manage, upgrade or repair Wi-Fi networks that utilize Cisco Meraki cloud-managed APs. Progent can help you to configure and manage Meraki-based wireless infrastructure for environments that can range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products such as switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that provides the same connectivity, responsiveness, security, manageability and uptime for wired and Wi-Fi users regardless of their mobility or device. (See Cisco Meraki switches consulting and troubleshooting services.)

  • Progent's Microsoft-certified SCOM 2012 consulting experts have extensive experience planning, deploying, optimizing and repairing SCOM environments and offer organizations of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to manage your current SCOM environment and remediate critical issues uncovered by Microsoft SCOM 2012. Progent can also provide System Center 2016 Operations Manager expertise to help you to migrate cost-effectively from Operations Manager 2016 to SCOM 2016. In addition, Progent can help you migrate to more modern versions of SCOM including SCOM 2019 and SCOM 2022.

  • Progent's Amazon Web Services (AWS) integration consultants offer affordable remote consulting to help companies of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies. Progent offers advanced expertise with firewalls and VPN connections and can show you how to create cloud-based or hybrid environments that seamlessly integrate Amazon AWS resources. Progent offers as-needed support or Progent can deliver project management outsourcing or co-sourcing services to help you move efficiently to the Amazon AWS cloud.

  • Progent can assist small and mid-size businesses to plan, install, verify and manage data protection systems for remote workers. For information about Progent's backup/restore solutions for an at-home workforce, go to backup/recovery expertise for telecommuters.

    More Facts

If your small business is in the San Francisco area and you require computer assistance, IT outsourcing, or advanced services from a certified Progent engineer, call 415-321-5400 or visit Contact Progent.

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    Progent's Duo services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.

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    Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide centralized management and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further level of inspection for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to track and safeguard internal email that stays within your corporate firewall.

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    Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.

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    Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets designed for workers who are mobile within campus, hospitality, health-care or other venues where IT management requires user endpoints that provide more administrative control, security and durability than is achievable with the BYOD (Bring-Your-Own-Device) style of workplace communications. Integration of Cisco's wireless VoIP phones typically demands that you configure and optimize numerous key pieces of your wireless infrastructure including wireless access points, routers and switches, Cisco wireless LAN controllers, and call management software. Progent's certified consultants can provide online and on-premises support to help you create and administer a Cisco wireless IP phone solution by providing services that range from debugging the configuration of a wireless IP phone or AP to providing project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.

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    24-7 Specialist ProSight Email Data Loss Protection

    Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide centralized control and world-class security for all your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage. Email Guard's onsite gateway device adds a further level of analysis for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter.

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  • After Hours Hybrid cloud solutions Professional
    Hybrid cloud Consultants

    Progent offers advanced online consulting services to help companies connect their IT infrastructure with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist you to design and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid topologies that utilize local resources along with cloud services. To help you to incorporate cloud services with physical datacenters, Progent offers a variety of cloud migration services that include Azure hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over two decades of experience delivering high-level consulting expertise remotely, and Progent can help you complete your cloud migration initiatives on schedule and affordably.

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  • Exchange Server 2000 Technical Support Services
    Remote Support Exchange 2000 Server Upgrade

    Progent is one of the most expert information technology consulting companies for creating email and messaging systems based on Exchange 2000. Progent specializes in helping small businesses derive all the benefits of Exchange Server 2000 for typical situations such as updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.

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  • Conti ransomware recovery Specialists
    Snatch ransomware recovery Professional

    Progent's ransomware experts can assist you to evaluate your ransomware defenses, remotely monitor and guard your network, assist with settlement negotiations with a hacker, and rebuild a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.

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  • Windows SharePoint Services Computer Consultant
    SPS 2016 Remote Troubleshooting

    Progent's Microsoft-authorized consultants can help you evaluate the economic case for implementing SharePoint Server 2007, advise you on the most appropriate edition of Microsoft SharePoint Server for your application, provide setup and deployment services, assist you to set up MS SQL Server as a back-end database manager, optimize your network integrity, integrate your off-the-shelf and custom application software to work with Microsoft SharePoint 2007, design a comprehensive security plan that includes portal technology, and provide maintenance and Help Desk support.

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    Progent can provide fast online access to Cisco CCIE network infrastructure consultants. Progent's CCIE consultants can link to your network using advanced remote diagnostic tools to deliver quick and economical analysis and remediation of critical network problems.

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    Apple Macintosh Security Audits Support Outsourcing

    Progent's certified security consultants can show you how to protect your Mac environment through professional support offerings including performing security audits, clean up after virus and worm attacks, configuring firewalls, implementing secure remote and mobile connectivity, deploying monitoring programs for defense against viruses, spam, and malware, and developing a company-wide security strategy appropriate for the particular goals of your business information system.

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    Cisco Nexus series switches are intended to provide the performance, expandability, uptime, virtualization support, density, data protection and manageability needed to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and onsite consulting services to assist your business to plan an efficient network architecture, build test environments to validate your switching solution, deploy Nexus switches, define and enforce appropriate policies, run security and compliance evaluations, configure proactive monitoring, fully utilize network resources through virtualization, analyze and repair switching and routing issues, optimize performance, plan for expected growth, and set up the powerful fault-tolerant features incorporated into Nexus switches. Progent's consultants can also assist you to migrate non-disruptively from legacy Nexus models or Catalyst switches to current Nexus platforms.

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    Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating key sales functions including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can broaden their market, lower their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and expedite your ROI.

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