Silicon Valley
San Jose, Saratoga, Los Gatos
Computer Consultant Professionals
IT Support and Outsourcing
Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | Fremont Executive Suites Newark, CA 94560 United States |
(510) 933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 United States |
(510) 300-1400 | Hayward Network Support Services |
| Morgan Hill | 18525 Sutter Blvd Morgan Hill, CA 95037 United States |
(408) 645-8400 | Morgan Hill Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 United States |
(510) 899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 United States |
(650) 543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 United States |
(925) 621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 United States |
(415) 321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 United States |
(408) 240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 United States |
(650) 931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 United States |
(925) 362-2400 | Walnut Creek Network Support Services |
Progent's information technology consulting for small organizations in San Jose are focused on clients who require quick and economical help with system reliability, security, efficiency, administration, or repair. The following short list of Progent's engineering support services and practice areas should provide a sense of the ways Progent can assist you to increase the competitive value of your information network.
- Fortinet next-generation firewalls are industry leaders in offering best-in-class throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can assist your business to integrate your Fortinet FortiGate security appliances to safeguard all your digital resources at the enterprise edge, within the data center, at branches, and in the cloud. To learn more, visit Fortinet firewall integration consultants.
- Progent's CISSP-certified network security consultants can assist businesses of any size with any aspect of information system security. Progent can implement efficient cybersecurity solutions that guard a small office against advanced malware attacks or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that accommodate local, online, and mobile users sharing IT resources spread across multiple physical sites and public and private clouds.
- Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can expand their market, reduce their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and costs and get to market quickly.
- Progent's Power BI experts can assist you to design, install, manage, enhance or troubleshoot your Power BI environment. Progent can also assist you to prepare your target data for Microsoft Power BI visualizations. Progent can assist you implement and administer an on-premises, cloud based, or hybrid environment for Power BI. For details, see Progent's Power BI integration consulting.
- Progent's Standard Help Desk Services provide a comprehensive solution that manages all facets of remote desktop technical support from service requests through trouble ticket generation, assigning ownership, remote desktop control, status tracking, problem solving, and and reporting. Designed for small organizations with few if any in-house service personnel for desktop issues, Progent's Help Desk Services offer remote support at a significant discount off Progent's regular desktop service rates. Progent also offers rapid on-demand escalation to Level 2 and Level 3 consultants to handle challenging problems. To learn more, visit Progent’s remote Call Center services for small organizations.
- System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, centralizes compliance settings control, keeps track of network resources, protects against corporate data leakage, performs health reporting, allows safe self service, and offers a single point of control for administering mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration experts can assist you with any facet of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.
- Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting services to help organizations of all sizes to plan and implement a smooth deployment of Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can help your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters. In addition, Progent's Microsoft Windows Server 2022 migration consultants and Windows Server 2019 migration consultants can help you to plan and carry out an efficient migration from Windows Server 2016 to a newer release of Windows Server.
- Progent's affordable extended hours online technical support program provides companies round-the-clock access to online technical support from Progent's TRC. Support services available outside standard business hours include fixing problems with Windows server products, Microsoft Windows desktop support, assistance with Microsoft Office applications, network and system backup/restore, and fundamental routing and switching help for Cisco networking products.
- Progent's Microsoft-certified Windows 8.1 consulting experts can deliver a range of consulting services to help companies of any size to support, administer, and repair environments that include desktops, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. Progent's consultants also offer Windows 10 planning and migration help and Windows 11 upgrade assistance.
More Facts
If your small business is in San Jose or anywhere in the Silicon Valley area and you need technical help, information technology outsourcing, or top-level services from a Progent engineer, call 408-240-9400 or visit Contact Progent.
An index of content::
Top Quality Microsoft Windows 11 Upgrade Network Assessments
Professional Windows 11 Virtual Desktop
Progent's Windows 11 experts can provide a variety of services for Windows 11 such as cloud and hybrid solutions, mobile management and synchronization, at-home workforce connectivity, security and compliance, centralized provisioning, and Help Desk Call Center support.
Anti-Spam Technology Consulting
Postini Consultant
E-Mail Guard is Progent's economical anti-spam and virus protection service that offers small businesses enterprise-quality protection against spam, viruses, directory harvesting, and other forms of email-borne attacks on computer systems. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated suite of web-based spam filtering and virus defense services that ward off email assaults before they are able to penetrate the company firewall. Perimeter Manager also allows administrators track and control their e-mail application, regardless of server vendor, hardware type, or geographic location.
24x7 System Center 2016 Business Continuity Configuration
Support System Center 2016 Orchestrator
System Center 2016 provides important improvements for managing hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10 clients; unified management of multi-OS environments that include various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team offers world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and install a new implementation of System Center 2016, extend or tune an existing one, migrate efficiently from a previous version of System Center, or troubleshoot your System Center environment.
Specialist Colocation Migration
Internet Data Center Specialist
Colocation data centers make it possible for businesses to share enterprise-class facilities for housing network equipment that runs mission-critical applications and services. Progent's Microsoft and Cisco certified consultants can assist your business with all aspects of your colocation strategy such as selecting and migrating to a colo facility, designing network architecture, defining hardware, on-premises and on-line maintenance, setting up remote system management, and training your IT personnel.
Professionals VMware vRealize Orchestrator vRO
VMware VCDX certified Consulting
VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and test a repeatable runbook for recovering applications and services rapidly after a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also supports non-disruptive testing for site recovery, upgrades and fixes and can generate reports to verify full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help you to plan, configure, test and maintain a DR system powered by VMware SRM.
Forensics Services SonicWall Ransomware Protection
Firewall Audit SonicWall TZ600 Firewall
Progent's SonicWall firewall experts can show you how to deploy, manage, and tune SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into an end-to-end security solution and build security into your business practices.
Support and Integration Microsoft 365 Migration
Remote Technical Support Microsoft 365 Excel Integration
Progent can assist your business to understand the wealth of subscription options available with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with cross-platform networks that include Windows, macOS, and Linux software. Progent can also help you to build and manage hybrid networks that transparently combine on-premises and cloud-based products and services.
Shared Support Desk Consulting Services
Extended Help Desk Remote Consulting
Progent provides several basic types of Contact Center support including Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft professionals offers your clients convenient access to a reliable technical group with extensive experience providing phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's concentration is on earning the support Help Desk a respected reputation as a solid contributor to company performance. Progent's target is to resolve and not merely record problems.
Windows 11 Training Support and Integration
Technology Consulting Services Windows 11 Wigets
Progent's Microsoft-certified Windows 11 consultants can provide a range of services for Windows 11 including cloud and hybrid solutions, mobile device management, teleworker connectivity, security and compliance, streamlined deployment, and Help Desk services.
Skills Transfer Router
Network One-On-One Training
Progent practices knowledge transfer from Progent's support experts to customers. By educating clients to resolve problems that are within their scope, Progent is able to focus on offering high-value skills where Progent faces little competition. Medium-size businesses who utilize trusted independent service providers or who employ in-house IT staffs benefit when Progent passes on information about critical technology and tested methodologies to make their networks more reliable, secure, and productive.
MOM 2007 Consulting
Monitoring and Reporting Online Help
Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, optimizing and repairing Microsoft SCOM solutions and offer companies of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or onsite technical support to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.
Cisco Certified Virtual Call Desk Online Technical Support
Shared Helpdesk Support and Integration
Progent's Computer Contact Center Outsourcing Services for PC desktop technical support are intended specifically for small businesses who require immediate access to a Help Desk Call Center with expert phone support and effective escalation options but who have to work within a restricted information technology budget. Key components of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Optional Remote Access Support, Initial System Assessment, Expert Escalation, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Applications Selection and Deployment.
Outsourcing Technical Support Juniper Networks Certified Internet Specialist (JNCIS)
Checkpoint Certified Systems Engineer (CCSE) Computer Network Companies
Progent offers clients access to engineers who have earned some of the computer industry's most prestigious credentials. Progent thinks that customers have the right to be sure that their IT service consultants have accredited testing as well as broad practical field experience so that Progent's clients can use Progent's service with trust. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) confers privileges for significantly superior vendor support than is offered to non-certified consultants, enabling Progent to offer clients a higher level of IT support. In other cases, recognized certifications such as CISSP or ISSEP for network security can aid enterprise customers to show compliance with regulatory demands by using the assistance of accredited industry professionals.
Teleworker Solutions Support and Help
At Home Workers Technical Support Services
Progent has 20 years of background assisting small and medium-size businesses to plan, implement, optimize, administer, and troubleshoot IT networks that support telecommuters.
SharePoint Server 2013 Computer Consultant
Immediate SharePoint 2013 eDiscovery Center Computer Engineer
Progent has been providing SharePoint support since the first product was published over a a dozen years, and Progent has the scope of technical know-how to help organizations of all sizes to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that add significant business benefit to your information network. Progent's Microsoft-certified consultants can assist you to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration solution; determine whether an on-premises, Cloud-based or hybrid configuration is most sensible for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management outsourcing or can help in individual tasks associated with your SharePoint 2013 migration.
Top Ranked Consult Security Incident Response
MCSE Expert Certified GIAC Certified Information Assurance Firewall Support
Global Information Assurance Certification was founded in 1999 to validate the skill of IT security professionals. GIAC certifications are acknowledged by companies and institutions all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide expertise with any of the network security services addressed within GIAC accreditation such as evaluating infrastructure vulnerability, incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions.
System Design IT Consulting Companies
Colocation Support and Setup
For large organizations, Progent can leverage internal IT groups by providing world-class background in supporting critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the national or global businesses with branch offices, Progent can perform as a seamless nearby supplement of enterprise IT management. Progent's enterprise support services include company-wide security, remote branch office support, system architecture, Sarbox compliance, project planning, and world-class support for multi-site network environments powered by Enterprise Windows 2003. Progent can offer on-site engineers and technicians to help with a campus move or office move, or a system designer to assist with building or utilizing an Internet Data Center or co-location site.
Windows Server 2016 Hybrid Solutions Configuration
Windows Server 2016 Workgroup clusters Online Support
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting services to assist organizations of any size to plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.
SQL Server 2019 High Availability Information Technology Consulting
SQL Server 2019 Always On Availability Groups Integration
Progent's certified SQL Server 2019 experts can help your organization to evaluate the business case for upgrading to SQL Server 2019 and can provide rapid remote or on-premises contact with experts in solution design and deployment, application programming, database administration, and cybersecurity.
Intrusion Protection Systems Security Firms
24/7/365 VPN Security Technology Consulting Services
Progent provides small and medium size organizations professional consulting for Intrusion Protection Systems and IPsec VPN technology from major firewall and Virtual Private Network security companies such as WatchGuard, Juniper, and Symantec. Progent can show you how to design a comprehensive security plan and select appropriate products from multiple vendors to support your security goals while staying within your budget limits.
Migration Consultant Windows Server 2000
Microsoft Windows 2000 Technical Support Services
Progent's certified Microsoft Windows 2000 consultants can show you how to optimize the capability of your existing Windows 2000 Servers and can streamline network management, offer tech support and repair, and enhance security. Progent can also help you create, justify, and execute a plan to migrate from Windows Server 2K to Microsoft Windows Server 2003. Progent is expert in designing pilot programs to reduce the technical risk associated with migrating to Windows 2003 Server by identifying potential hardware and software compatibility issues.
Software Recovery Microsoft Office System
Small Business Computer Consulting Firms Microsoft Office XP
Progent imposes no initialization fee and requires no retainer for support services delivered during normal business hours. Progent's small granularity does away with large bills for fast solutions so you won't be forced to allow simple problems to stay unaddressed. .
Network Security Testing Juniper NetScreen IPsec VPN
Juniper NetScreen IPsec VPN Network Consultants
Progent's Juniper Networks-authorized NetScreen engineer can help your company to configure and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to more current Juniper products, and repair infrastructure issues in Juniper-only or mixed-vendor environments.
Cisco VoIP Technology Providers
Cisco Router Networking Firm
Progent's Cisco certified networking consultants have extensive background helping ISPs to design, implement, administer, optimize, and debug fault-tolerant, scalable connectivity solutions appropriate for shared public networks.
CCDP Expert Certified Content Delivery Networking Products Technology Consulting
Consultant High-Availability Load Balancing
Progent provides high availability load balancing consulting that addresses system load balancing, load balanced applications, network backbone routing, and content delivery technology including F5 Networks 3DNS. High availability load balancing vendors for which Progent can provide consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.
Open Now Microsoft Skype for Business 2015 Configuration
Skype for Business Instant Messaging Engineer
Progent's Microsoft-certified consultants can provide online and on-premises expertise for organizations of any size to assess the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can assist you to plan a local, cloud or mixed topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; configure high-availability mechanisms; interface Skype for Business with your PSTN gateway; and interface with other collaboration platforms such as Cisco UC. Progent's certified network security experts can assist you design and validate a security environment for your Skype for Business deployment that meets government and industry standards.
24x7 Microsoft SQL Consulting Services
Technology Consulting Services SQL Server
SQL Server 2005 offers indispensable, familiar tools to IT professionals as well as to information workers, lessening the complexity of designing, integrating, administering, and accessing enterprise information and analytical applications on platforms ranging from mobile devices to corporate data networks. The complexity and integration demands of Microsoft SQL Server 2005 require a network consultant with real-world expertise and broad knowledge in planning and deploying information-based, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Windows Server 2022 Azure Arc Engineer
Windows Server 2022 integration Remote Technical Support
Progent's certified Windows Server 2022 experts can assist your organization to plan and implement an efficient migration to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Offsite Workforce Helpdesk Troubleshooting
At Home Employees Helpdesk Consultants
Progent offers small and mid-size organizations overflow or fully outsourced Help Desk call center support for at-home employees.
Microsoft Enterprise Mobility Suite Configuration
Intune SCCM Integration Technical Consultant
Progent's Intune consultants can help your company to assess the strategic value of utilizing Intune for administering your web-facing mobile computers including laptops, phones, and tablets based on Windows, Apple iOS, and Android. Progent can help your company to configure security policies, set up test environments to confirm the benefits of Microsoft Intune for your network, install Intune throughout your IT ecosystem, combine Intune with SCCM for unified change management, and maintain your Intune deployment.
Aironet Wireless Access Point Professional
Aironet 2700 Access Point Remote Consulting
Progent's certified wireless consulting experts can help businesses of any size to design, implement, manage and repair Cisco Aironet Wi-Fi AP environments to achieve the performance, coverage, capacity, scale, security and manageability required for transparent access between wireless and wired networks. Progent can provide efficient online and on-premises consulting services for end-of-life and new-generation 802.11ac Aironet APs and Progent can assist your business plan and maintain wireless solutions that include indoor and outdoor/industrial Aironet APs.
Server Management Setup and Support
Server Management Services
Server proliferation puts pressure on IT budgets and administrative resources. Server reduction through a virtual infrastructure promises lower TCO of hardware and faster ROI, more efficient use of servers, streamlined operations, enhanced network uptime, and easier manageability. Common usage scenarios for virtual servers are hardware consolidation, low-cost hosts for mission-critical legacy applications based on outdated operating systems, and affordable isolation of software development or evaluation environments from production systems.
SQL Server 2014 and Hyper-V Remote Support Services
SQL Server 2014 Reporting Services Remote Support Services
Microsoft SQL Server 2014 incorporates significant improvements in key areas including performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly with all workloads including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and on-premises consulting services such as system design, configuration, management, remediation, and application development expertise to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Emergency Microsoft Windows 7 Engineers
Microsoft Windows 7 Evaluation Computer Consulting
Progent's certified engineers can assist you to evaluate
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