Silicon Valley San Jose, Saratoga, Los Gatos
Network Consultant Professionals Technical Help and Outsourcing
Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | Fremont Executive Suites Newark, CA 94560 |
510-933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 |
510-300-1400 | Hayward Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 |
510-899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 |
650-543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 |
925-621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 |
415-321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 |
408-240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 |
650-931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 |
925-362-2400 | Walnut Creek Network Support Services |
Progent's experts can provide a broad assortment of engineering and technical support assistance for IT environments based on any combination of Windows, Cisco, Apple Mac, and Linux/UNIX technologies. Network support services available to small organizations in the San Jose area by Progent's team of Microsoft and Cisco certified engineering experts include:
- Progent can provide the cost-effective services of remote Internet connectivity experts to help your company to evaluate or update your ISP services so your Internet access solution meets your business requirements. Services provided by Progent's engineers include assessment of your existing bandwidth utilization, carrier and service plan analysis and selection, network provisioning, and managing a seamless switchover to a new ISP and/or service arrangement. Network provisioning can include optimizing current routers and switches and configuring new ones, setting up firewalls, and designing dependable Border Gateway Protocol architectures.
- ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can eliminate as much as half of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you’re planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require when you need it. Find out about Progent's ProSight family of managed services for small and mid-size businesses.
- If you are developing Linux applications on a network that includes Microsoft-based servers, workstations and software, Progent offers network outsourcing and support services that keep your system up and running while freeing you to focus on your area of high-value expertise. By using sophisticated network monitoring and providing online and optional on-site help as you need it, Progent provides Linux and UNIX developer support that offers a cost effective way to manage an IT network that features high availability, tight security and high performance.
- Progent’s ProSight WAN Watch infrastructure monitoring and management service makes it easy and affordable for small and mid-sized organizations to map out, track, enhance and debug their networking appliances such as switches, firewalls, and load balancers plus servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are always current, captures and displays the configuration of almost all devices on your network, tracks performance, and sends notices when problems are detected. By automating time-consuming network management processes, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating appliances that need critical updates, or isolating performance problems. Read about Progent's complete ProSight portfolio of affordable network management outsourcing services for small organizations
- Progent's Technical Response Center is committed to providing the best level of online computer support services available for both emergency as well as non-critical problems. For urgent issues that impact multiple users, key individuals, or a line-of-business application, the Technical Response Center can respond in less than an hour. For non-critical issues, the TRC will address your issue within two hours. Regardless of criticality, your ticket will be created quickly and accurately, you will receive an acknowledgement from the trouble ticket system, and the TRC will contact you regarding each resolved issue to make sure you are satisfied with the results and ready to close out the trouble ticket. Learn more details concerning Progent's TRC Customer Commitment.
- Progent can help small and medium-size organizations to deploy unified endpoint management tools for maintaining devices used by work-from-home employees. For details about ways Progent's consultants can assist you to manage and monitor the endpoints of your at-home workforce, refer to expertise for managing and monitoring the remote endpoints of your at-home workforce.
- Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE integration experts can assist organizations of any size to design, deploy, maintain, debug and enhance Cisco's SIP connectivity technology and Cisco's CUBE-based SIP trunks. Progent offers cost-effective online or onsite expertise to help businesses to migrate efficiently to a modern communications ecosystem that delivers fast ROI. Progent's certified Microsoft collaboration consultants can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business Server and Lync for connectivity to a SIP-based IP PSTN trunk.
- Progent offers the help of proven ransomware recovery experts with the skills to reconstruct an environment victimized by a ransomware virus such as Ryuk, WannaCry, NotPetya, or Locky. To learn more, see ransomware removal and restoration consulting.
More Facts
If your small business is in San Jose or anywhere in the Silicon Valley area and you are looking for technical assistance, information technology outsourcing, or top-level services from a Microsoft or Cisco certified engineer, call 408-240-9400 or visit Contact Progent.
An index of content::
Computer Consulting Nexus 5000 Switch
On-site Technical Support Nexus 5600 Switch
Nexus switches are intended to provide the throughput, expandability, uptime, cloud readiness, capacity, security and ease of management needed to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide online and on-premises consulting and troubleshooting expertise to help your business to design an optimal network architecture, build pilot environments to confirm your switching solution, install and configure Nexus switches, define and enforce effective policies, run security vulnerability tests, set up advanced monitoring, fully utilize resources through virtualization technologies, troubleshoot switching and routing problems, optimize performance, perform capacity planning, and take advantage of the advanced fault-tolerant capabilities incorporated into Cisco's Nexus products. Progent can also help your business to upgrade non-disruptively from outdated Nexus switches or Catalyst switches to up-to-date Nexus platforms.
SharePoint Server Setup and Support
Online Help SPS 2007
Progent’s Microsoft-certified experts can provide businesses of all sizes consulting, troubleshooting, and development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web technology for efficiently coordinating people, groups and information. SharePoint Server provides a central location for your employees or clients to access, manage, distribute and interact with useful information, files, and software and to interact with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more effective access across teams and more streamlined business processes. Windows SharePoint Services join employees, customers, workgroups and major tasks with the information they’ve developed in a manner that makes data convenient to find, download and re-use. Progent's certified SharePoint experts can help your organization to manage your existing SharePoint environment or upgrade to the current release of SharePoint.
Immediate SCCM Patch Management Support and Setup
Support Services SCCM Migration
System Center Configuration Manager automates application and device deployment at scale, simplifies compliance settings management, inventories network resources, protects against company data leakage, performs network health monitoring, enables safe self service, and delivers a common control mechanism for administering mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can help you with any facet of planning, installing, operating and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.
Android Integration Technology Consulting
Integration Support 802.11ac Migration
Progent’s Wireless Consulting Services offer a convenient, economical option for businesses of any size to integrate, manage, monitor and troubleshoot cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Dynamics GP 2015 SQL Server Analysis Services Development
Dynamics GP 2015 Power BI Development Companies
Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that improves cloud readiness, supports popular handheld devices, permits single sign-on with Azure AD, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies management reporting, incorporates new Workflows, expands the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad knowledge and hands-on experience to resolve the many technical and business issues associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to perform a smooth migration that will optimize the business value of your investment in this mission-critical product.
UNIX Network Consulting
Network Consulting Solaris
If your business has a Solaris environment or a mixed-platform IT environment, Progent's CISM and ISSAP-certified consultants can assist your whole enterprise in a wide array of security areas such as security management practices, security architecture and models, access control systems and methodology, software development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery preparedness. CISM and ISSAP define the fundamental skills and international standards of performance that information security professionals are expected to master. These certification provide executive management the assurance that consultants who have achieved their CISM or ISSAP qualification have the background and knowledge to deliver effective security support and consulting help.
Microsoft Office SharePoint Server 2010 Technology Consulting Services
Microsoft Certified Expert SharePoint Specialist
Progent's Microsoft-authorized consultants can help you rationalize the economic justification for deploying SharePoint Portal Server 2007, advise you on the appropriate version of SharePoint Server for your application, provide setup and deployment services, assist you to install MS SQL Server as a back-end database manager, improve your network integrity, integrate your off-the-shelf and customized application software to work with SharePoint Server 2007, develop a company-wide security strategy that includes portal technology, and provide maintenance and Help Desk services.
Microsoft Windows 2003 Cluster Server Consulting Services
Computer Consulting Network Load Balance
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth experience assisting small and mid-size organizations to minimize network downtime by offering affordable remote consulting for disaster recovery/business continuity planning, fault-tolerant IT infrastructure, backup/restore solutions, and transparent system maintenance. Progent’s business continuity consultants can help your company to plan and test an efficient business continuity plan that matches your business goals and budget. Progent’s disaster recovery engineers can help you to design, implement, and manage fault-tolerant technologies including redundant Internet connectivity, virtualized servers, fail-over clustering, network load balancing, continual online backup, and multi-location data centers.
Microsoft Dynamics GP IT Consultant
Microsoft Certified Partner Consultant Services Dynamics GP Software
Progent’s Microsoft certified experts provide a variety of support services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft accounting platform and business management solution built, like all Microsoft accounting solutions, on the expandable and familiar platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the latest version of Microsoft financial products in the Microsoft Dynamics GP family, offers a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is simple to deploy and configure, and with its modular approach you are able to license only the capability you currently require, with the ability to expand clients and increase capabilities when necessary. Progent’s Dynamics GP/Great Plains Software support engineers can show you how to install, configure and manage Dynamics GP/Great Plains 2010 and also older editions of Dynamics GP/Great Plains.
External Security Inventory Specialist
Internal Network Security Inventory Consultant Services
Progent has put together two ultra-affordable service bundles intended to enable small businesses to get an objective network security evaluation from a premier security consultant. With Progent's External Security Inventory Scan, a security engineer runs an extensive test of your network from outside your firewall to determine potential weaknesses in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, a security expert runs a system scan from a secure machine inside your company firewall to uncover your exposure to inside assaults. Both security inventory services are set up and run from a secured external site.
Microsoft Active Directory Consultant
Microsoft AD Engineer
Windows Enterprise Directory requires extensive field experience to integrate optimally across a large corporation. Progent’s Microsoft Certified engineers are experts in designing, integrating, and troubleshooting complex Enterprise Active Directory installations. Progent’s areas of expertise with Microsoft Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up residual beta version configuration objects in online Active Directory systems, and repair of unsuccessful configurations of Active Directory and AD-integrated programs.
Consultancy ransomware recovery
Ryuk ransomware cleanup and recovery Specialists
Progent's seasoned ransomware recovery experts can assist you to rebuild a network victimized by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock.
ProSight Email Security Specialist
24x7 ProSight Email Content Filtering Service Consultant
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide centralized control and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local gateway device to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.
Consulting Services macOS Troubleshooting
macOS Phone Support
Progent provides national online help and troubleshooting services for companies that run Apple Mac OS X networks or whose information systems include a combination of Apple macOS and Mac OS X with Microsoft technology. Progent's experts offer Apple macOS and OS X clients a range of IT services including desktop support, upgrading to the current edition of OS X from other earlier versions of Apple macOS and OS X, plus help with Mac application software. Progent can also assist your business with iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Remote technical support offers optimum leverage for your IT dollar by extending user productivity and limiting the time billed for computer repair services. Sophisticated remote support tools and experienced technicians and consultants allow Progent to handle the majority of network problems without wasting time and money by going to your site. In most of situations your network issues can be dealt with by telephone or via a mix of phone support and online connectivity. Progent can make available Cisco certified CCIE network experts and CISSP and ISSAP premier security specialists to assist with the most difficult system issues.
24-7 CISSP Certified Security Consulting
Open Now Consulting Services CISSP-ISSEP Cybersecurity
Progent's CISSP-premier cybersecurity consultants can assist organizations of all sizes with any aspect of information system security. Progent can implement efficient security solutions that protect a small business from modern threats or Progent can design, deploy, and manage an end-to-end security strategy for hybrid networks that accommodate local, online, and mobile users sharing IT resources spread across multiple physical datacenters and various clouds.
Professional VMM Management Server
Microsoft Virtual Machine Manager Remote Troubleshooting
Progent's Microsoft-certified consultants can help businesses of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; plan, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your business to move from a legacy edition of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can assist you to enhance and repair your existing SCVMM environment so you realize maximum return on investment.
UNIX Technology Consulting Services
After Hours UNIX Security Evaluation
If your company has a Sun Solaris network or a multi-OS IT environment, Progent's CISM and ISSAP-certified consultants can assist your whole organization in a broad range of security areas such as security administration practices, security architecture and strategies, access management systems and methodology, software development security, business processes security, hardware security, telecommunications, network and web security, and business continuity planning. CISM and CISSP define the core skills and worldwide standards of knowledge that network security managers are expected to possess. These certification give IT management the confidence that those who have earned their CISM or ISSAP qualification have the background and theory to deliver effective security support and engineering services.
Security Consultants
Security Audit Consult
Progent provides consulting for security analysis software such as LANguard from GFI for running a variety of programmed system testing scans to uncover possible security gaps. Progent has extensive experience with security auditing tools and can show you how to understand audit reports and react appropriately. Progent can help you design protection into your business operations, configure scanning software, plan and implement a protected system environment, and recommend procedures to maximize the safety of your network. Progent's security engineers are ready to assist you to configure a firewall, implement secure remote access to email and business applications, and install VPN. Progent's certified security consultants can also validate the security of web-based software and can conduct extensive security audits of enterprise-wide security to determine your company's compliance with important international security standards such as FISMA, NIST, and ISO.
Citrix Receiver Computer Consulting
Citrix VM desktops Computer Consulting
Citrix has developed a powerful line of platforms that deliver enterprise-grade manageability, expandability, and performance for server virtualization and for server-based delivery of Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Essentials. Progent's Citrix-certified engineers can help you to assess the strategic advantages of Citrix technology and help you plan, validate, deploy, optimize, and support Citrix solutions.
64-bit Upgrade Specialists
64-bit Processing Services
Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and repair a network-wide migration to 64-bit server and desktop operating systems and applications. Progent can help you pilot your 64-bit infrastructure to make sure it supports all of the important 32-bit programs that you intend to retain as well as the new 64-bit editions of applications you wish to run.
Extended Service Desk Onsite Technical Support
Support Services Supplemental Helpdesk
Progent's Computer Helpdesk Outsourcing Support Services for PC desktop support are intended specifically for small businesses who need immediate availability of a Help Desk Service Center with expert telephone support and effective escalation capability but who have to work within a modest network support budget. Key features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Optional Remote Access Provisioning, System Assessment, Problem Escalation, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.
Urgent Juniper Junos Network and Security Manager Technology Consulting
Computer Security Specialist Juniper Junos os
Progent's Juniper-authorized network engineer can help you to plan and implement Juniper Firewall/VPN technology, enhance and support your infrastructure, and upgrade smoothly from discontinued equipment to the latest versions. Progent's Junos OS engineers can offer support for Juniper's premier network control software to help your business to streamline the administration and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist you manage environments that incorporate a mix of Juniper's software platforms.
Solaris Remote Services
Linux Online Professional
Progent provides nationwide online technical support and consulting services for companies who operate Solaris environments or whose information systems include a mix of Solaris and Microsoft technology. Remote IT help offers optimum return for your IT budget by protecting client efficiency and limiting the hours charged for computer analysis and repair. Sophisticated remote support utilities and experienced technicians and engineers allow Progent to handle the majority of network problems without squandering time and money by going to your site. In most of cases your IT problems can be dealt with over the phone or via a combination of phone support and online network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISSP and ISSAP certified security professionals to assist you with the most challenging network problems.
Security Vulnerability Evaluation Technology Professional
Web Application Security Evaluation Consultancy
Progent offers several security service bundles intended to deliver larger institutions an objective and thorough security evaluation from a group of premier security engineers. All Progent's network security evaluation packages incorporate a collection of procedures including automated scans from within and from outside the network firewall, expert interpretation of captured data by accredited security consultants, production of a report explaining the results, plus an interactive high-level executive summary and a detailed interactive review for internal network administrators.
Top Consulting Microsoft Exchange 2010 Upgrade
Exchange Migration Specialists
Progent offers expert support for every step of your Microsoft Exchange Server 2010 migration including end-to-end project management services, site prep, project design and documentation, cost estimates of all new software licenses and hardware needed, suggested sourcing, pilot verification at client location or at Progent's test lab, setting up temporary coexistence between Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the previous servers, and webinar training for client's support staff and users.
Top Ranked Lync Server 2013 Mirrored Back End Servers Consulting
Lync Server 2013 PSTN Gateway Consultants
Microsoft Lync Server 2013, renamed Skype for Business, allows organizations of all sizes to build a manageable and protected communications environment that supports a BYOD computing model with IM, presence, audio/video and web conferencing with application sharing, as well as IP and PSTN telephony enabled for a broad range of desktop and mobile clients. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can help you to assess the advantages of Lync Server 2013, design an on-premises, cloud-resident (with Lync Online) or mixed topology appropriate for your current and long-term goals, implement Lync Server 2013 so as to speed up your return on investment, and deliver custom online and on-premises training to your IT staff and users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync 2013 with key Microsoft Office and Office 365 applications such as Outlook clients and PowerPoint.
Juniper SSG Series Router Auditing
Cybersecurity Contractors Juniper SSG520M Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
24/7 Antispam Consulting
Subscription Antispam
Email Guard from Postini offers continually updated spam and virus blocking, data filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and support firm. If your company is too small to qualify for a regular Postini license, you can still get access to Postini’s Perimeter Manager services via Progent’s E-Mail Guard spam filtering and virus protection service program. Progent’s certified e-mail protection professionals can help you develop an email defense strategy that incorporates anti-spam and anti-virus services and policies.
Microsoft Office Computer Consulting Company
Small Business IT Outsourcing Services Microsoft Office 2003
To provide economical network support for small companies, Progent has developed comprehensive IT outsourcing packages that offer small offices fast access to network help without forcing you to hire, educate, and manage a large full-time computer support staff. Progent’s IT outsourcing services offer you an economical alternative for creating a protected and reliable system for your important Microsoft Windows office productivity products such as Office XP and Microsoft Office 2003.
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