Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Progent's network support services for small companies in the San Jose vicinity are concentrated on clients who need quick and affordable help for system stability, protection, efficiency, administration, or recovery. The following short list of Progent's engineering support services and practice areas will give you an idea of how Progent's team can help you to enhance the competitive value of your computer network.



  • System Center 2016 delivers important improvements in the management of hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10; unified management of multi-OS environments that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consultants offer advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and install a new deployment of Microsoft System Center 2016, extend or optimize an existing one, migrate smoothly from an earlier release of System Center, or troubleshoot your System Center environment.

  • Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief discussion with a Progent backup/recovery expert. The interview is intended to assess your organization's ability to block or recover rapidly from a ransomware incident. Progent will consult with you personally to collect information concerning your existing AV defense and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy a cost-effective security and backup/recovery system that meets your company's needs. For more information, refer to The ProSight Ransomware Preparedness Report Service.

  • Progent's Cisco CCIE-certified SIP infrastructure experts and Cisco CUBE configuration consultants can assist organizations of any size to design, integrate, manage, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent can provide cost-effective online or on-premises support to help businesses to migrate smoothly to an advanced communications ecosystem that offers fast return on investment. Progent's certified Microsoft unified communications experts can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business and Lync for connectivity to a SIP PSTN trunk.

  • Progent's wireless solutions consultants offer wide-ranging backgrounds in the integration and support of wireless information technology and can help your IT team to plan, configure, administer and repair wireless ecosystems that are secure, robust, scalable, easy to administer and use, able to handle your critical applications, and transparently incorporated into hybrid cloud networks. Remote and on-premises support provided by Progent span a variety of wireless technologies and include smartphone management, Wi-Fi infrastructure planning and deployment, wireless site surveys, wireless IP phone configuration and troubleshooting, and building-to-building wireless connections.

  • Progent's Power BI experts can assist your business to design, install, manage, update or troubleshoot your Power BI solution. Progent can also assist you to prep your target data for Microsoft Power BI visualizations. Progent can show you how to build and manage an on-premises, cloud based, or hybrid environment for Power BI. To learn more, see Progent's Power BI consulting services.

  • Progent offers the expertise of certified SQL Server 2012 consultants and experienced database application programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery planning specialists, and data security consultants to assist you to manage Microsoft SQL Server 2012. Progent can also provide SQL Server 2016 migration expertise or SQL Server 2019 migration consulting to help you adopt a more modern release of SQL Server.

  • Progent's certified Microsoft 365 Excel application consultants can assist your company to create advanced Excel-based programs or provide one-on-one education in the powerful features of Microsoft Excel desktop and Microsoft 365 Excel. Progent's consultants can also assist you to create and maintain a secure, robust IT architecture to support your Excel applications. Progent's SharePoint consultants can show you ways utilize Excel Services to extend the capabilities of Office Excel by incorporating interactive spreadsheets into business intelligence portals, dashboards, and scorecards. Progent's Microsoft Dynamics 365 consultants can show you how to exchange information between Microsoft 365 Excel and other products by providing services like Dynamics GP custom programming and Microsoft Dynamics 365 Business Central/NAV ERP software support.

  • Progent's Microsoft-certified Skype for Business experts offer remote and on-premises consulting services for companies of all sizes to assess the costs/benefits of migrating to Microsoft Skype for Business Server or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan a local, cloud or hybrid topology; interface Skype for Business with SQL Server, Exchange Server, SharePoint Server and Office; set up high-availability mechanisms; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration systems such as Cisco Video Interop Server. Progent's certified network security experts can help you to design and verify a security strategy for your Skype for Business deployment that is compliant with government and industry standards. Progent can also help you build a hybrid solution that combines on-prem Microsoft Skype for Business with the cloud services Skype for Business Online or Microsoft Teams.

  • ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top information security companies to provide centralized control and world-class protection for your inbound and outbound email. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a further layer of analysis for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. Learn about Progent's entire ProSight series of low-cost managed services for small and mid-size businesses.



    More Facts

If your small business is in San Jose or anywhere in the Silicon Valley area and you are in need of computer help, IT outsourcing, or high-level expertise from a Progent consultant, call 408-240-9400 or visit Contact Progent.



An index of content::


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    Progent's certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT support team, create an enterprise-wide security strategy, streamline IT management, assist with application development, and generate and test a DR/BC plan.

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    Progent believes that a well designed and executed network can be a vital factor for enabling any firm's success, and we follow this philosophy in our corporate network environment. We have created a fault-tolerant virtual office network that allows our in-house engineers and authorized contractors to deliver fast and effective support, cooperate easily on sophisticated projects, and gain from career and private growth from acting as a member of a dynamic company ethos of self motivation and independence.

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    Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud architectures and also supports cost-effective backup to Microsoft Azure storage. Top features include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as little as five minutes for reducing your Recovery Point Objective, advanced encryption, item-level restore options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes and vCenter for managing larger environments, and the ability to leverage Microsoft VSS technology to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and offers a broad range of consulting services to assist you to design, install, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup.

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    Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. UniFi devices installed on multiple sites with any number of access points can be remotely configured and managed with Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent can provide the expertise of seasoned wireless professionals who can assist you to assess the value of UniFi technology for your environment and assist you to design, deploy, administer, and troubleshoot your UniFi ecosystem.

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    Progent is structured to deliver comprehensive remote support for all major technical areas associated with today's small company information systems and allows you to outsource a variety of vital, as-needed support services including a temporary CIO to offer senior-level IT design and negotiating capability, a Technical Response Center for help desk support, proactive remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management for major initiatives such as site moves oroperating system upgrades, Cisco-certified experts for building and maintaining fast and reliable network infrastructure, security specialists to ensure data safety and regulatory compliance, disaster recovery experts to help design business continuity plans, and software programmers to create, customize, or repair mission-critical applications.

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    Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. UniFi devices running throughout multiple sites with any number of APs can be remotely provisioned and administered using free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent can provide the expertise of seasoned wireless consultants who can assist you to assess the value of Ubiquiti's UniFi products for your business and assist you to design, deploy, manage, and maintain your UniFi solution.

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  • Article Advantages of IT Outsourcing
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    Progent's IT outsourcing services provide budget-friendly computer consulting for mid-size companies. Whether it involves planning network architecture, creating an internal Help Desk or outsourcing a one, deploying a new email platform, monitoring your network, or building a web-based business solution, outsourcing your IT technical services can smooth out expenses and minimize risks, permitting network support budgets to increase in a more linear and controlled fashion than is possible by amassing a bulky, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and flyers explain how Progent can help you create a protected and highly available system architecture for your vital Windows-based business software such as Windows 2008, Exchange Server, and SQL Server 2008.

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    Progent can assist companies of all sizes to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce equipment expense. Azure includes a wealth of cloud services and Progent can assist you to understand the advantages and restrictions of various cloud computing architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure that you avoid the typical mistakes small organizations make when migrating to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN tunnels and to manage iPhones and iPads and Android handhelds.

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    CCDP Certified ASA 5500 Network Consulting

    Progent's Cisco certified networking experts can assist you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to configure, administer, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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    Cisco Catalyst Wi-Fi 6 AP Management Professionals

    Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 WAP experts can provide economical remote and onsite support for Catalyst Wi-Fi 6 wireless access points (WAPs).

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    Office Word Consult

    Progent's certified Microsoft Office Word and Microsoft 365 Word consultants offer a broad range of economical remote consulting services to assist your organization to manage your current Microsoft Office Word solution or assist you to migrate to a newer version of Microsoft Office Word. Services available from Progent's Word experts include VBA software development, isolating and resolving compatibility issues between different releases of Word, interfacing Office Word with different Microsoft Office applications such as Excel and Outlook or with third-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security and compliance consulting, smart phone and tablet synchronization, and remote training sessions tailored for your special requirements.

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  • Lync Server 2013 and Android Consulting Services
    Lync Server 2013 video conferencing Engineer

    Lync Server 2013, renamed Skype for Business, allows organizations of any size to build a manageable and protected communications environment that permits the modern Bring-Your-Own-Device computing model with instant messaging, real-time presence, audio/video and web conferencing with app sharing and whiteboard, and both IP and PSTN calling enabled for a wide assortment of stationary PCs and mobile clients. Progent's certified Lync 2013 consultants and system integrators can help your company to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-based (with Lync Online) or mixed model suitable for your current and long-term goals, implement Lync 2013 in a way that expedites your return on investment, and provide live online and on-premises training to your IT team and users. Progent offers expertise in critical pieces of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with popular Office and Microsoft 365 apps such as Outlook clients and PowerPoint.

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    Microsoft Dynamics Customer Relationship Management helps small businesses nurture profitable customer relationships. Integrated Sales and Customer Service modules allow employees to share information to help improve selling success and deliver consistent, efficient customer service. Progent can configure the most sensible server and communications environment, including mobile wireless access, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can show you how to combine Microsoft Dynamics CRM with your sales or customer support data.

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    For desktop virtualization, Progent offers the support of a Citrix XenDesktop expert who can assist you to design a XenDesktop environment that maximizes the business impact of your IT system; configure XenDesktop software with your servers, user computers, and printers; migrate your older virtual desktop software to current versions of XenDesktop; and provide advanced online troubleshooting. Progent can also instruct your network managers to adhere to industry leading practices to manage XenDesktop efficiently.

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    Progent's Symantec consultants can help you support discontinued Symantec firewall and Symantec VPN appliances including the Symantec Raptor and Symantec VelociRaptor line or show you how to migrate to more recent firewall/VPN technology. Progent can also help you design and implement a complete security strategy that can incorporate firewall/VPN devices and utilities, managed security and network protection services, system monitoring products, and documented policies and processes. Progent has the expertise to be your one-stop resource for on-going technical help, maintenance, training, and security consulting.

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    Progent offers two ultra-affordable service bundles designed to allow small businesses to get an impartial network security assessment from a certified security engineer. With Progent's External Security Inventory Scan, a security expert runs an extensive examination of your IT infrastructure from outside your firewall to determine possible weaknesses in the security posture you expose to the public. With Progent's Internal Network Security Inventory Checkup, a security engineer executes a system scan from an authorized computer within your company firewall to evaluate your exposure to internal assaults. The two security inventory services are configured and executed from a secured remote site.

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    Cisco VPN Integration Services

    Cisco's security and offsite access products for small organizations provide a full line of manageable security solutions to help protect your wired and wireless information system. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's professional consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that align best with your company goals.

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    Offsite Employees IP Voice IT Consultants

    Progent can assist small and medium-size companies to configure VoIP solutions to provide their at-home workers the advantage of virtual access to the corporate phone infrastructure.

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  • Freelancing Job Benefits for Home Based Network Professional
    Award Winning From Home Job Compensation for Microsoft Consultant

    Our compensation structure is built on revenue sharing, so similar to being a freelance consultant, your income is directly driven by your work effort. Some Progent support staff stress quality of life and choose to consult at a more relaxed pace, utilizing our self-determined schedule to follow personal enthusiasms such as mountain biking, motorcycle racing, skiing, surfing, travel, or spending private time with family and friends. Others take advantage of the chance to earn major bucks via lots of work and extended days. Progent completely encourages both ends of the spectrum plus any point in the middle.

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  • Microsoft Windows 2003 On-site Support
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    Progent's certified Windows Server 2003 engineers can provide computer support and expert consulting services for the complete line of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, integration, update, and support services include system design, deployment, project management, on-premises and off-site technical support and troubleshooting, Help Desk services, expert security services, turn-key outsourcing, and cost-effective co-sourcing.

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