Silicon Valley
San Jose, Santa Clara, Los Gatos
Network Consulting Professionals
IT Services and Outsourcing
Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | Fremont Executive Suites Newark, CA 94560 United States |
(510) 933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 United States |
(510) 300-1400 | Hayward Network Support Services |
| Morgan Hill | 18525 Sutter Blvd Morgan Hill, CA 95037 United States |
(408) 645-8400 | Morgan Hill Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 United States |
(510) 899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 United States |
(650) 543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 United States |
(925) 621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 United States |
(415) 321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 United States |
(408) 240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 United States |
(650) 931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 United States |
(925) 362-2400 | Walnut Creek Network Support Services |
Progent's network support for small businesses in the San Jose neighborhood are focused on clients who need quick and affordable assistance with system stability, security, efficiency, administration, or recovery. The following short list of Progent's consulting services and networking expertise should give you a sense of how Progent's team can help your company to enhance the business value of your information network.
- Progent is the leading source of convenient, immediate, and economical access to Registered Cisco CCIE consultants. CCIEs are elite networking experts who are awarded this prestigious certification only as a result of intense testing by Cisco. CCIEs can resolve even the most complex issues surrounding network design, implementation, repair, and support. Progent’s CCIE experts work closely with Cisco in-house staff in analyzing problems with Cisco's IOS platform and devising workarounds or obtaining patches to correct problems. Progent can provide fast access to a CCIE by phone so you are able to receive immediate assistance for complex network troubles that are impacting worker efficiency but are outside the scope of your local IT support resources.
- Progent’s ProSight WAN Watch infrastructure monitoring and management service makes it simple and inexpensive for small and mid-sized organizations to diagram, track, reconfigure and troubleshoot their networking hardware like routers, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch makes sure that infrastructure topology maps are always current, copies and displays the configuration of almost all devices connected to your network, monitors performance, and generates notices when issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, finding appliances that need critical software patches, or identifying the cause of performance problems. Learn about Progent's entire ProSight series of value-priced managed services for small and mid-size businesses
- Teams replaces Skype for Business Online as Microsoft's flagship cloud service for real-time conversation and cooperation. Progent's Teams consultants can help your business to design a migration to Microsoft Teams from Skype for Business Online and install, manage, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone system.
- Internet Information Services, Which is included with Windows Server and Windows desktop, is a sophisticated role for web hosting and web application development. The new versions provide improved security, dependability, expandability, and troubleshooting while also delivering major enhancements in remote management. A variety of popular extensions to IIS have been built into newer releases including the rules-based Request Filter Module (previously known as URL Scan), which is able to prevent potentially harmful HTTP requests from being run by web applications. Progent's Internet Information Services experts can assist your company to configure IIS as well as the latest extensions to IIS Manager like the GUI interface for managing FastCGI programs.
- Progent's SQL Server application programmers can help your organization to create and maintain applications that utilize Microsoft's SQL Server RDBMS. Progent adheres to leading lifecycle management practices to create scalable, easy-to-manage SQL Server database applications and is able to team with a client's management to deliver programs in a timely and affordable manner. Progent for can help your company to build Microsoft SQL Server solutions by offering a broad selection of professional support services such as specification of features and scope, data tier architecture, data migration,
T-SQL programming, software installation, capacity planning, performance tuning, backup and restoration strategies, clustering, reusable schema, synchronization solutions, security, and disaster recovery/business continuity planning. - Progent's Citrix virtual desktop consultants can help your business to plan, install, administer, and troubleshoot a virtual Windows application delivery and management solution by offering Citrix XenDesktop expertise and XenApp support. Progent's Cisco CCIE network consultants can help you optimize your network for delivering server and client-side applications, and Progent's datacenter support consultants can help your organization to manage and maintain a remote datacenter that offers high uptime, advanced protection, and fast recovery. Progent's Citrix technology experts can also help you manage and support additional virtualization solutions from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V integration.
- Stealth penetration testing is a key component of any overall network security plan. Progent’s security experts can run thorough unannounced intrusion security tests without the knowledge of your company's internal network support staff. Unannounced penetration testing shows whether existing security monitoring tools such as intrusion incident alerts and event log monitoring are properly configured and actively observed.
- Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes security and compliance settings management, inventories network resources, guards against company data leakage, performs health reporting, enables secure end-user self service, and offers a single point of control for managing mixed-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can assist businesses of any size with any aspect of designing, installing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.
- Progent can help small and medium-size organizations to install efficient remote endpoint management and monitoring tools for administering endpoints operated by work-from-home employees. To find out about ways Progent's consultants can assist your company to manage the endpoints of your at-home workforce, refer to consulting for managing the endpoints of your at-home workers.
- Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks firewall appliances to provide a modern security ecosystem that spans your on-premises and cloud-based resources and guards any user at any location with any device. To learn more, visit Progent's Palo Alto Networks firewall planning and integration consulting.
- Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can help businesses of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; plan, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist your business to migrate from a legacy version of System Center Virtual Machine Manager or from a third-party management platform, and Progent can help you to optimize and troubleshoot your existing SCVMM 2012 environment to make sure you realize maximum return on investment. Progent also offers SCVMM 2016 migration expertise to help you to design and execute a smooth upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can take advantage of new security capabilities, more affordable VMM storage fabric, and other improvements.
- GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of information technology security experts. GIAC certifications are acknowledged by companies and institutions throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security disciplines addressed under GIAC certification such as auditing infrastructure security mechanisms, event handling, intrusion detection, web services security and security information and event management (SIEM) solutions.
More Facts
If your small business is in San Jose or anywhere in the Silicon Valley area and you are in need of technical help, information technology outsourcing, or high-level services from a Progent professional, call 408-240-9400 or visit Contact Progent.
An index of content::
Meraki Wave 2 Wi-Fi Access Point Technology Consulting Services
Online Troubleshooting Meraki Traffic Shaping
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a large campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco devices for unified management.
Online Microsoft Office Training Consultant Services
Class Live Online Windows 8.1
Progent offers customized remote training for an array of desktop apps and operating systems including Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Project plus Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10. Online training provides the benefits of conventional in-person seminars, such as immediate communication between students and teachers, but eliminates the expenses of transportation and the hassle of attempting to accommodate the schedules of multiple workers. Available to individuals or groups of any size, Progent's virtual instruction allows the teacher to run the seminar from a remote facility and the clients can be dispersed across a campus or across the the U.S. Live online learning supports powerful teaching tools like virtual white boards, real-time questions, and shared desktops. Sessions can be short and personalized to specific subjects or extended in time and broader in coverage.
Smartphone Synchronization Business Computer Server Companies
Urgent Tech Support Notebook VPN
Progent's remote access and wireless synchronization specialists can assist your business to design and deploy secure access solutions for remote desktops, laptops, and smartphones so they integrate tightly with your IT network, enabling your business to improve the productivity of your remote workforce.
SQL Server Replication Consultants
Urgent Microsoft T-SQL Coder
Progent's certified SQL Server developers and database administrators offer online expertise to help businesses of all sizes to create, manage, and maintain applications powered by Microsoft's SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server consultants offer support for any phase of the application life cycle in environments that range from small office databases to N-tier VLDB applications and data warehousing.
Microsoft Teams with Exchange Online Professionals
Technology Professional Microsoft Teams VoIP
Progent can help your organization to plan a migration to Teams from Skype for Business Online or Lync Server and install, administer, and troubleshoot a cloud or mixed deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Exchange 2016 Security Engineer
Emergency Exchange Server 2016 Computer Consultants
Progent can help you in all phases of your migration to Microsoft Exchange 2016 including designing high availability (HA) system topology for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying mass storage requirements for your virtual machines, mailbox databases and log files; setting up HLB for fault-tolerant client access services; planning, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Solaris Specialist
Solaris Specialist
Progent's Solaris family consulting experts offer small businesses and software developers support for managing and maintaining Solaris environments that run with Microsoft-powered technology. Progent can give your organization access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This broad range of expertise provides you with a convenient one-stop consulting firm to help you create and maintain a secure and reliable mixed-platform connectivity and communications infrastructure that allows Sun Solaris and Microsoft coexistence by integrating MS Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and SGI/Irix or leading Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
iCloud Remote Consulting
iPhone 5 Setup and Support
Progent's experts offer Mac users a range of services including desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and email help, security services, and one-on-one education. Progent can assist clients to migrate to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can provide expertise with Apple Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and Apple iPad management, or migrating to iCloud services. For business environments based solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of designing, integrating and maintaining a network infrastructure that is available, safe, fast and able to achieve your organization's business goals.
Small Office IT Consulting
Migration Company Small Business
Progent's Microsoft and Cisco premier computer consultants can provide advanced support for a broad range of technologies and can provide that expertise online nationwide or in person in major cities across the United States and anywhere in California. Progent provides remote support for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that include a combination of Microsoft and UNIX/Linux technology. Progent also can provide access to the expertise of Cisco CCIE infrastructure engineers for complex network problems, plus the support of CISSP-accredited security engineers to assist with complex security planning and problem solving. Progent has delivered remote network support to businesses in every state in the United States.
Cisco Expert Fault Tolerant Data Center Consultant
Fault Tolerant Colo Consulting
Progent's Data Center professionals can show you how to identify high availability data centers that meet the particular requirements of your company. Fault tolerant Internet Data Centers are especially attractive to small organizations due to of their low cost and convenience compared to taking a do-it-yourself approach. Trying to build an in-house data center with even a minimum degree of fault tolerance is financially prohibitive for most small businesses. Progent is ready to show you how to get all the advantages of high availability data centers and 24x7 colo sites by offering a full array of consulting and maintenance services.
Windows 10 Upgrade Engineer
Microsoft Windows 10 Evaluation Network Engineer
Progent's Windows consulting experts can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older release of Windows. Remote and onsite assessment and migration services for Windows 10 offered by Progent's consultants include Return on Investment analysis, project coordination, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, automated provisioning and management, network design, wired/wireless convergence, business continuity planning, custom training for IT support personnel and users, and post-migration technical help.
MCSE Expert Certified Windows Server 2012 R2 Virtual Fibre Channel Onsite Technical Support
Urgent Windows Server 2012 R2 Multitenancy Information Technology Consulting
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create test environments and migration strategies, tune your network infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, train your IT management staff, create an enterprise-wide security strategy, streamline IT management, help with application development, and build and test a DR/BC plan.
Cisco Engineer Subcontractor
Contract Cisco Consultants
Progent is seeking to find fulltime, results-driven Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco accredited system engineers with Cisco CCNP or CCIE credentials; security consultants who have CISSP or CISA or equivalent security certification; and high-end network design experts with experience in mobile solutions, wireless networking, service continuity, workplace recovery, data protection, and virtual servers. Progent also is looking for professionals who can work on Progent's staff of desktop service specialists and remote troubleshooting experts. Also, We are looking for experienced administrators able to operate productively in Progent's fast-paced, virtual office culture.
Microsoft Exchange Integration Support
Technology Consulting Services Exchange 2016 Collaboration
Progent can help your business in any and all phases of your migration to Exchange 2016 including designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Cybersecurity Company Check Point Power-1 Firewall
Top Quality Check Point ZoneAlarm Consultant
Progent's Check Point experts can help you select and configure Check Point Software Firewall and VPN utilities and hardware based on Check Point's security platform to offer an affordable and effective security defense for your business network. Progent can also help you integrate other Check Point technologies such as ZoneAlarm and Check Point Series 80 appliances with security solutions from other suppliers and offer a single stop for continuing network support, administration, education, and design services.
Consultant Services ProSight Hosting for Virtual Servers
ProSight Virtual Hosting Technology Professional
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size company's servers in an environment that gives the maximum degree of dependability and expandability and is in addition easy to transfer to any data center. ProSight Virtual Hosting and management options are built upon mature virtualization platforms that allow small companies with multi- platform environments to save significantly on the expense of capital investments, system maintenance, and IT administration while achieving world-class fault tolerance and an unmatched degree of vendor independence.
24x7 VMware VCDX-NV Consultancy
Professionals VMware NSX Hybrid Cloud
VMware's NSX network virtualization technology enables you to create complete logical networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high degree of automation independent of the hardware making up the underlying IP network. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and patches and can generate audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can rapidly recover the complete logical network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to design, deploy, test and administer a DR solution powered by VMware Site Recovery Manager and VMware NSX.
Server Security Security Evaluation
Firewall Computer Security
For small and midsize organizations, computer security and regulatory compliance can be excessively complicated to stay ahead of yet too dangerous to overlook. The largest largest enterprises have been breached, and the top cloud service providers have on occasion been knocked out. It looks as though there's nowhere to run. Progent makes it economical for smaller businesses to carry out vital security projects successfully by offering the advantage of billed time to the nearest minute without any minimum billing for online help. This means you have the help of a world-class computer consultant to provide precisely the help you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help your business with any level of system security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data loss and data leak prevention, regulatory compliance reporting, and creating a comprehensive security plan.
Emergency Remote Technical Support Identity Authentication
ProSight Duo MFA Support and Help
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication. Duo enables one-tap identity confirmation with iOS, Android, and other personal devices.
Gentoo Linux On-site Technical Support
Configuration Gentoo Linux
Progent's Linux consulting services provide small and mid-size companies and developers help with managing and maintaining Linux systems that run with Microsoft-based networks. Progent can give your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of expertise provides you with a convenient one-stop source to show you how to create and maintain a secure and robust mixed-platform network and communications infrastructure that allows Linux and Microsoft coexistence by combining Microsoft Windows with major Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
infrastructure documentation management Services
Professional ProSight IT documentation management
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect data about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can save as much as 50% of the time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you’re planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.
Remote Consulting Forefront Network Inspection System
Threat Management Gateway Integration Support
Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security technologies of Microsoft Internet Security and Acceleration Server and offers a centrally managed web gateway that acts as a one-server solution for an array of security features including an application and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting features, allows custom reporting powered by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be installed as a virtual machine to cut expenses and enhance availability. Progent's Microsoft-certified engineers can assist your company to plan and carry out pilot and production implementations; interface Forefront TMG 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and repair services. Progent's consultants can also help you to migrate smoothly to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Cisco Network Management Integration Consultants
CCDP Expert Certified Network Management Implementation
Progent's Cisco-Certified network management consultants can assist you to run Cisco's management tools alongside a selection of specialized third-party products to build a complete network management strategy to keep your environment running reliably, conserve expensive resources, guard your data, recover quickly from hardware breakdown or malicious assaults, and enable you to expand or reassign network resources intelligently and economically as your business grows.
Aironet Outdoor Wi-Fi Access Point IT Consultant
Aironet Access Point Management IT Consultant
Progent's Cisco CCIE-certified wireless network infrastructure consultants can provide remote or on-premises configuration and troubleshooting support to assist your organization to design, configure, update, tune, administer and debug Aironet Wi-Fi AP environments of any scale or architecture. Progent's Cisco wireless controller experts can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity foundation that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most efficient selection, location and configuration of Aironet Wi-Fi APs to work with your specific workplace layout, building structure, and anticipated network traffic.
Lync Server 2013 Back End Server Services
Microsoft Lync Server 2013 Professional
Lync Server 2013, now called Skype for Business, enables organizations of all sizes to create a manageable and secure communications ecosystem that supports a Bring-Your-Own-Device computing style with IM, presence, audio/video and web conferencing with app sharing, as well as IP and PSTN telephony across a wide assortment of desktop and handheld devices. Progent's certified Lync 2013 consultants and system integrators can assist your company to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or hybrid model suitable for your present and long-term plans, deploy Lync 2013 so as to speed up your return on investment, and provide live online and on-premises training to your management team and end users. Progent offers expertise in key pieces of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync 2013 with popular Microsoft 365 apps such as Outlook and PowerPoint.
CCNP Certified Outsourcing wi-fi controller
Emergency 5500 Wireless Controller Remote Support Services
Cisco's Catalyst family of Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the provisioning and control of wireless APs, optimizing Wi-Fi performance by limiting the effect of radio frequency congestion, enhancing Wi-Fi availability with rapid auto-failover, and hardening security by detecting cyber threats and analyzing traffic content based on user type and locale. Progent can help your business to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of any size. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's latest wireless controller technology.
Phone Support Small Business IT Outsourcing Firm
Vermont Computer Specialists
If your business does not require emergency online help but expects to need assistance with your information system in the near future, you can save time and money and ensure that the appropriate expertise will be available when you require it by contacting a Progent sales agent and registering as a client. For more information, phone 800-993-9400 or email information@progent.com.
24-Hour Microsoft Lync 2013 IT Services
Lync Server 2013 and Cisco UC Consulting Services
Microsoft Lync 2013, renamed Skype for Business, allows businesses of all sizes to create a manageable and protected communications ecosystem that permits the modern BYOD computing model with IM, presence, web meetings with application sharing and whiteboard, as well as IP and PSTN calling across a wide assortment of stationary PCs and mobile devices. Progent's Microsoft-certified Lync 2013 consultants and system integrators can assist you to assess the advantages of Lync Server 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or mixed model appropriate for your current and long-term plans, implement Lync Server 2013 so as to speed up your ROI, and deliver live webinar and onsite training to your IT staff and end users. Progent has expertise in critical components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync Server 2013 with key Microsoft 365 apps including Outlook and PowerPoint.
Microsoft Windows 2003 Outsourcing
Microsoft Windows 2003 Support Outsourcing
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of support in Microsoft integration, ensures you success in identifying the edition and set up of Windows 2003 Server that matches best with your business strategy. Progent can also help you with designing, deploying, managing and troubleshooting powerful IT solutions powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Microsoft Windows NT.
Microsoft Teams hybrid Engineers
Consult Microsoft Teams PBX integration
Progent can assist your business to plan an upgrade to Microsoft Teams from Skype for Business and configure, administer, and troubleshoot a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Time Machine and Outlook for Mac Technical Support
24-Hour Entourage and Exchange Support Outsourcing
Exchange Servers and Apple Mac computers can work together efficiently. Progent's Apple and Microsoft premier consultants can help you install Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to collaborate with colleagues who run Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to get and send messages, search the GAL, copy addresses, sync up appointments, and invite fellow workers to conferences with your Exchange account. Progent will verify that your Exchange Server is properly set up and that LDAP and Outlook Web Access are working. Progent also offers specialized one-on-one Entourage education.
Small Business Network Support Group
Small Business IT Support Small Office
Progent's Microsoft and Cisco premier computer consultants offer advanced help with a wide array of technologies and can deliver that assistance remotely nationwide or onsite in major cities across the country and anywhere in California. Progent provides online help for networks based on Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that include a combination of Windows and UNIX-based technology. Progent also offers the expertise of Cisco CCIE network engineers for complex network problems, as well as the the assistance of CISA and CISM-accredited security engineers to assist with high-level security planning and troubleshooting. Progent has delivered remote troubleshooting to businesses in all 50 states in the U.S.
Internet Carrier Selection Consultant
Internet Service Provider Selection Consultants
Progent can provide the affordable support of online Internet connectivity experts to help your company to assess or enhance your Internet services so your Internet connectivity solution matches your business requirements. Services available from Progent include assessment of your current bandwidth use, vendor and plan comparison and selection, network provisioning, and overseeing a smooth move to a new carrier and/or service plan. Provisioning can include enhancing current routers and switches and configuring new ones, setting up firewalls, and upgrading dependable Border Gateway Protocol architectures.
Specialist Wi-Fi access point patch management
Consulting Services iPad patch management
Progent's managed services for software/firmware update management offer organizations of all sizes a versatile and affordable alternative for evaluating, validating, scheduling, implementing, and documenting updates to your servers, peripherals {like printers, network infrastructure appliances like routers and wireless access points, and Internet-of-Things (IoT) devices such as sensors and robotics.
Virtual Server Private Cloud Hosting Specialist
Private Cloud Hosting Consulting
Progent’s private cloud hosting enables small and midsize organizations to run mission-critical applications such as SQL and Exchange from a secure Tier III data center on fully redundant hardware with offsite data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup replication and restore. Smaller organizations can take advantage of Progent’s private cloud to avoid major investments in the acquisition, maintenance, and management of computer hardware and data center facilities while benefiting world-class levels of network reliability and security.
64-bit Processing Consulting
Open Now 64-bit Upgrade Consulting Services
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a system-wide migration to 64-bit server and client operating systems and business applications. Progent can help you test your 64-bit environment to verify that it supports all of the important 32-bit programs which you want to keep as well as the new 64-bit editions of applications you wish to install.
Remote Management Consulting Services
Professional HP Lights-Out 100c Remote Management Card
Remote server management cards give IT administrators complete control of a server without the requirement for a personal visit. Using these management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to a support professional who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to plan, deploy, and support a fault-tolerant business network that includes remote server management cards and Progent can utilize these remote management cards to deliver low-cost off-site technical support. Progent is familiar with a variety of remote server management cards including Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon remote management cards.
Remote Technical Support Remote Workforce Helpdesk Services
At Home Workforce Helpdesk Services Remote Support
Progent can provide small and medium-size businesses overflow or comprehensive Help Desk support for an at-home workforce.
Internet Security and Acceleration Server Troubleshooting
Urgent Internet Security and Acceleration Server Remote Support Services
Progent's certified Internet Security and Acceleration Server consulting experts have broad experience developing Microsoft-based security solutions for information systems with many sites, mobile users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small business design and deploy a configuration of ISA Server 2004 that supports your IT protection requirements without restricting your productivity.
Microsoft Certified Network Support Help Desk Services Troubleshooting
Support Desk Services Computer Consultant
Progent’s Shared Call Center service makes it possible for your business to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of certified desktop support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced support solution based on the leading shared professional services automation platform for managing service requests, ticketing, ownership, progress tracking, and reporting.
Windows 7 Upgrade Consult
Professional Microsoft Windows 7 Evaluation
Progent's certified consultants offers remote and on-premises support expertise to help your company to manage, maintain, and repair PCs powered by Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, data and identity protection, backup and restore, remote access, mobile device management, wireless configuration, and 24x7 network monitoring.
SQL Server Capacity Planning Programming Firms
Microsoft Certified SQL Server Replication Professional
Progent's certified SQL Server programmers and DBAs offer online expertise to help businesses of all sizes to create, administer, and troubleshoot applications powered by the Microsoft SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server experts can provide help with any phase of application development in environments that can include small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.
Network Administration Windows 10 Compatibility Testing
Windows 10 Compatibility Testing Computer Consulting Firms
Progent's Windows consulting experts can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 available from Progent's consultants include ROI estimates, project management, application compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile management, telecommuter access, security and compliance, automated provisioning and management, infrastructure optimization, wired/wireless convergence, business continuity planning, webinar training for IT support personnel and users, and post-migration Call Center support services.
Cisco Networking Help
Consulting Company Cisco Security
Progent's Cisco CCIE network experts can help your business to configure, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software consulting.
Windows and UNIX Consulting
UNIX, Windows Services
If your business has a UNIX or Linux network or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-premier consultants can assist your whole enterprise in a broad range of security topics including security administration procedures, security design and models, connection control products and techniques, applications development security, operations security, physical security, telecommunications, infrastructure and web security, and workplace recovery planning. CISA and CISM stipulate the core skills and international standards of knowledge that network security managers are expected to master. These accreditations give IT management the assurance that those who have achieved their CISA or CISM certification have the experience and knowledge to deliver effective security management and engineering services.
Windows 2008 R2 Consulting
Windows Server 2008 BranchCache Consult
Windows Server 2008 R2 offers high levels of speed, security, fault tolerance, scalability, and flexibility that accelerate output of on-site, remote, and mobile users. Progent's Microsoft-certified professionals can provide cost-effective online consulting, troubleshooting, and education services to assist you to plan, implement, and manage Microsoft Windows Server 2008 R2 in order to add substantial business value to your information system.
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