Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Progent's experts knows how to provide a broad array of consulting and technical support help for computer networks powered by any mix of Microsoft, Cisco, Apple, or Linux/UNIX platforms. Support services offered to small businesses in the city of San Jose by Progent's team of Microsoft engineering professionals include:



  • Progent's founder and head of engineering, Les Kent, was the architect for a Windows network application that earned Microsoft's “Best Application of the Year Award.” Mr. Kent is a 40-year network support veteran and has been responsible for the creation and implementation of hundreds of innovative business solutions based on Microsoft technologies. Mr. Kent started Progent in order to address the needs of smaller organizations who can't afford the cost of supporting a large IT team but who still need information networks with world-class dependability, protection, and responsiveness.

  • Progent can assist small and mid-size companies to install efficient remote endpoint management and monitoring solutions for maintaining endpoint devices operated by an offsite workforce. For information about ways Progent's consultants can help your organization to manage the endpoints of your teleworkers, refer to consulting for managing the endpoints of your at-home workers.

  • Progent's iPhone and iPad integration consultants offer affordable remote consulting to assist you to plan, configure, and fix any facet of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you get past specific technical roadblocks or major engagements to help you complete business-critical projects on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you build or support a resilient, protected and scalable network infrastructure that is best suited to your computing model. Progent can also provide online or onsite training for individuals or groups to help manage and use your iOS devices in a safe, collaborative ecosystem that optimizes the strategic value of your IT network.

  • Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of Exchange Server 2010 and delivers powerful innovations as well as a revamped structure. These enhancements affect vital areas such as manageability, availability, security, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can deliver remote or onsite support to assist your organization to administer, tune and debug your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise, Exchange 2019 upgrade help, and Office 365 Exchange Online integration to help you move to a more current version of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment.

  • Microsoft ISA Server and the newer Forefront TMG 2010 are discontinued software platforms that contain an application-layer firewall able to protect networks from external and inside attacks. Both products provide deep inspection of network protocols to uncover threats that routinely eluded traditional firewalls. ISA Server 2006 was replaced by Microsoft Forefront TMG, which was built on ISA Server 2006's technology while providing a variety of enhanced features. Forefront TMG has in turn been discontinued by Microsoft, and the security functions provided by the product are now usually handled by dedicated physical devices from vendors that include Cisco, Barracuda, Palo Alto Networks, SonicWALL, and WatchGuard. (See Cisco ASA Firewall with Firepower Services integration and management.) Progent provides advanced Microsoft Forefront TMG 2010 support and Microsoft ISA Server 2006 consulting services to help you manage and debug your older firewall environment, and Progent can help your organization to migrate smoothly to a more current firewall solution by providing planning, integration, tuning, training and troubleshooting.

  • Lync Server 2013, rebranded Skype for Business Server, is an on-premises platform that enables organizations of any size to build a centrally managed and secure communications ecosystem that permits a Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, audio/video and web meetings with app sharing, and both IP-based and PSTN telephony across a broad range of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts can help you to maintain your legacy Lync deployment or design and implement a cost-effective migration to a modern system by offering Skype for Business consulting. Progent can also assist build a hybrid architecture that integrates on-prem Microsoft Skype for Business with the cloud platforms Skype for Business Online or Microsoft Teams.

  • Fortinet FortiGate next-generation firewalls are industry leaders in offering best-in-class throughput for encrypted data inspection. Progent's Fortinet firewall experts can help you to deploy your Fortinet firewalls to protect your IT assets at the network edge, within the data center core, at branches, and at the cloud edge. To learn more, visit Fortinet FortiGate firewall consultants.

  • Progent's Microsoft certified professionals can offer businesses of all sizes advanced MS SQL Server 2008 help. Microsoft SQL Server 2008 is a legacy Web-enabled database and data analysis platform that allows the rapid creation of enterprise-grade business applications. SQL Server provides built-in support for XML and can query over the Internet and beyond the corporate firewall. In addition to offering consulting, support and problem solving services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information system. Progent can also help your company to perform a cost-effective migration from SQL Server 2008 to Microsoft SQL Server 2019.

  • Progent's consulting support for network service firms allows you to use Progent's consulting experts under your own service brand as a transparent extension of your IT services organization. For information about Progent's support services for IT support businesses, go to Progent's consulting for network service companies.

  • Progent's certified Skype for Business consultants can provide online and on-premises expertise for organizations of any size to evaluate the benefits of migrating to Microsoft Skype for Business Server or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can assist your business to design an on-premises, cloud-based or hybrid deployment; interface Skype for Business with Microsoft SQL Server, Exchange, SharePoint Server and Office; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and interface with third-party communication platforms like Cisco UC. Progent's certified data security consultants can assist you to create and verify a security environment for your Skype for Business deployment that is compliant with government and industry standards. Progent can also advise you how to create a hybrid cloud solution that combines on-prem Microsoft Skype for Business with the cloud platforms Skype for Business Online or Teams.

  • Progent's Technical Response Center is committed to providing the highest level of remote network support services offered anywhere for urgent and non-critical problems. For urgent issues that affect multiple workers, vital individuals, or a mission-critical application, the TRC can engage in less than an hour. For standard problems, the TRC will respond in two hours or less. Under any circumstance, your ticket will be created promptly and correctly, you will receive a confirmation from the trouble ticket system, and the TRC will check with you on each resolved problem to verify you are satisfied with the results and willing to close out the trouble ticket. Find out more details concerning Progent's Technical Response Center Customer Commitment.



    More Facts

If your small business is in San Jose or anywhere in the Silicon Valley area and you require computer support, IT outsourcing, or advanced expertise from a Progent professional, call 408-240-9400 or visit Contact Progent.



An index of content::


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    Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and supporting messaging solutions for businesses in the and throughout the U.S. Progent provides economical Microsoft Exchange Servers consulting services to make sure that your email environment features compliance, high uptime, easy connectivity for off-site and wireless users, time-saving administrative utilities, and seamless integration with telecommunications. Progent provides consulting and support services for Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010, Exchange 2007, Exchange 2003, and Exchange 20000 Server. Progent can also help small or medium companies to migrate to Microsoft Exchange 2016 or MS Exchange 2013.

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    PowerPivot for Excel Technical Consultant

    Progent can provide the expertise of Microsoft-certified engineers as well as seasoned database application developers, DBAs, project managers, Cisco-certified network architects, business continuity planning specialists, and security professionals to assist your business to assess the potential benefits of Microsoft SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and configure an efficient and secure network infrastructure that helps you realize the full business benefit of SQL Server 2012.

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    Consulting Services Microsoft Dynamics GP System Upgrade Akron, Summit County

    Progent's consultants have supported Dynamics GP and Great Plains ERP software for over 20 years and Progent has provided integration, customization, training, and debugging services since the product's original release. Progent offers top-tier support for updating legacy Dynamics GP ERP systems. Progent can assist your business to design, test, and implement a cost-effective migration from a a legacy version to the current edition of Microsoft Dynamics GP.

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    VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and verify a repeatable workflow for recovering services quickly after an outage. SRM supports centrally controlled and automated recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. SRM also enables non-disruptive testing for disaster recovery, updates and patches and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to design, configure, test and administer a disaster recovery system based on VMware SRM.

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    Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks firewall appliances to provide a modern cybersecurity solution that extends across your on-premises and cloud-based assets and protects all users at any location with any device.

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    Engineer Windows 2008 Cluster

    Progent's Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth backgrounds helping small and mid-size organizations to reduce network downtime by providing cost-effective online consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network design, backup/restore systems, and transparent system maintenance. Progent's business continuity experts can help you to plan and test a sensible business continuity strategy that matches your business needs and budget. Progent's disaster recovery engineers can assist you to architect, implement, and manage fault-tolerant technologies such as redundant Internet connectivity, virtualized servers, fail-over clustering, load balancing, continual online backup, and geographically dispersed hot backup centers.

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    Progent offers cost-effective remote access to an Oracle-certified MySQL RDBMS administrator or application developer and can assist organizations of all sizes to configure and manage MySQL in a robust IT infrastructure that provides high levels of performance, scalability, and protection. Progent also has experience assisting companies port applications from Oracle to MySQL.

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  • Firesight Troubleshooting
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    Progent's Cisco-Premier technology experts offer experienced PIX Firewall support services covering architecture, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector attack protection, and safe access services. Ranging from small, plug-and-play desktop devices for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a healthy level of security, speed and availability for information networks of all sizes. PIX firewalls are build around a hardened, specially designed operating system, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and networking services, including powerful application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and flexible management tools. Progent's network experts can show you how to choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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  • Microsoft ISA 2004 Server Remote Support Remote Support Services Microsoft ISA Server

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    ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior analysis technology by SentinelOne to defend endpoint devices as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to address the entire malware attack progression including blocking, infiltration detection, mitigation, remediation, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks.

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  • ISA 2006 Support and Integration
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    ISA 2006 is a multi-functional edge gateway that offers a fully integrated application layer firewall, virtual private network, proxy, and Web caching solution for safeguarding the Internet-facing applications of any sized business against a wide variety of attacks. Progent's certified ISA Server engineers can help you plan, cost-justify, test, implement, configure and manage the any edition of ISA Server on your information system.

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