Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Progent's certified professionals can deliver a wide assortment of consulting and technical support assistance for computer networks based on any combination of Windows, Cisco, Apple macOS and OS X, and Linux/UNIX technologies. Support services offered to small and mid-size organizations in the San Jose area by Progent's staff of seasoned engineering professionals include:



  • Progent offers a broad array of cost-effective services to help your company to deploy, configure, troubleshoot, and manage workstations and notebooks powered by Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent's desktop support services include Windows 10 migration support, Microsoft Windows 8.1 support, Windows 7 support, Microsoft Office and Office 365 integration and training, and 64-bit processing upgrades.

  • Progent can provide Microsoft System Center 2012 Configuration Manager planning and installation, Microsoft System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Microsoft Intune integration help to consolidate and streamline the management of your PCs along with your Cloud-connected tablets and smartphones. Progent can help you to upgrade smoothly to Configuration Manager 2016 from a legacy device and application management solution or help you to enhance your existing SCCM 2016 ecosystem to support your evolving IT requirements.

  • Progent can supply organizations with an information management expert who can serve as a temporary or part-time CIO. This veteran IT executive can offer strategic direction to help you to deploy sensible technology to enhance business operations so they match more closely with your business objectives. Your company can develop and implement a well conceived information technology strategy without absorbing the cost of a full-time senior IT executive. Vital services Progent's part-time Chief Information Officer can perform include strategic planning, rationalizing technology budgets, building and tracking models for Total Cost of Ownership, optimizing workflows, reviewing contracts with suppliers, establishing security policies, business impact analysis, automating network management, software revision control, IT asset documentation management, and disaster recovery planning.

  • Progent can provide the cost-effective support of online Internet connectivity experts to assist your organization to assess or update your ISP services so your Internet access solution matches your business needs. Services available from Progent include assessment of your existing bandwidth utilization, vendor and plan comparison and ordering, network provisioning, and overseeing a smooth move to a new ISP and/or service arrangement. Provisioning can include enhancing current routers and switches and deploying additional ones, implementing firewalls, and designing fault-tolerant BGP configurations.

  • The CRISC program was established by ISACA in 2010 to verify a consultant's ability to design, deploy, and support information system control mechanisms to reduce risk. Progent offers the expertise of a CRISC-certified risk management expert to help you to create and carry out a risk management strategy based on leading practices promoted by CRISC and crafted to align with your company's risk appetite, business goals, and budgetary guidelines.

  • GIAC information assurance certification was established in 1999 to validate the skill of information technology security professionals. GIAC accreditations are recognized by businesses and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide support for all of the security capabilities covered under GIAC certification such as evaluating infrastructure security mechanisms, security incident management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.

  • Successful integration of Cisco's wireless IP phones typically requires that IT teams configure and fine tune many components of your wireless infrastructure such as wireless access points, routers and switches, wireless LAN controllers, and management software. Progent's wireless VoIP phone configuration and troubleshooting experts offer remote and onsite support to help you create and maintain a Cisco wireless IP phone solution by delivering integration services that can range from debugging the set up of a wireless IP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.

  • Configuration Manager 2016 automates application and device deployment at scale, simplifies security and compliance settings control, keeps track of network resources, protects against corporate data leakage, performs network health monitoring, enables secure end-user self service, and delivers a common control mechanism for managing mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud specialists can assist your organization with any aspect of planning, implementing, using and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid environments.

  • VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to define, automate and test a repeatable runbook for recovering applications and services quickly after an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also allows non-disruptive testing for disaster recovery, updates and fixes and can generate reports to confirm full service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to plan, deploy, test and manage a DR system based on VMware Site Recovery Manager.

  • Progent's CISSP certified security consultants and CISM certified security experts can assist you to protect your Mac network through expert services such as performing comprehensive security auditing, recovery from virus attacks, setting up firewalls, deploying safe remote access, installing advanced applications for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan tailored for your enterprise and network environment.



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If your small business is in San Jose or anywhere in the Silicon Valley area and you require computer assistance, IT outsourcing, or high-level expertise from a Progent consultant, call 408-240-9400 or visit Contact Progent.