Silicon Valley
San Jose, Santa Clara, Campbell

Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Progent's information technology consulting for small and mid-size businesses in the San Jose neighborhood are concentrated on customers who need immediate and economical help for network stability, security, efficiency, manageability, or repair. This brief selection of Progent's consulting support services and technical experience will give you an idea of the ways Progent's team can assist you to increase the business value of your information system.

• Progent's Office Word and Microsoft 365 Word consultants offer a broad selection of affordable remote consulting services to assist your organization to manage your existing Microsoft Office Word environment or assist you to move to a newer release of Office Word. Services available from Progent's experts include VBA programming, identifying and fixing compatibility issues between various versions of Office Word, interfacing Word with other Office apps such as Excel and Outlook or with third-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud access, security and compliance consulting, and smart phone and tablet integration, and remote Microsoft Office Word training classes customized for individuals or groups.
  
  
• Progent's group of computer network consulting experts can assist large businesses to plan, deploy, and manage major rollouts of key Microsoft technologies by providing support like Microsoft Active Directory and Microsoft Entra configuration, Exchange Server 2019 maintenance, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 configuration, SharePoint Server 2019 design and installation, Microsoft SharePoint Server 2013 configuration, Teams and Teams Premium expertise, Microsoft Skype for Business Server support, plus SQL Server 2019 application development and SQL Server 2016 upgrades. Progent has worked with some of the world's biggest organizations to integrate technology powered by Microsoft servers and can provide branch office consulting services for enterprises with local offices in larger cities across the United States.
  
  
• Lync Server 2013, renamed Skype for Business Server and then Microsoft Teams, is a legacy on-premises software platform that allows organizations to build a manageable and protected communications environment that supports a Bring-Your-Own-Device computing model with instant messaging (IM), presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP and PSTN telephony across a wide assortment of desktop and mobile devices. Progent's Microsoft-certified Lync Server 2013 consultants can assist your company to maintain your legacy Lync environment or Progent's Microsoft Teams and Teams Premium experts can help you plan and execute an efficient migration to Microsoft Teams.
  
  
• Microsoft Windows Server Essentials is a value-priced, versatile OS that allows small businesses to transition from the traditional stand-alone on-premises datacenter to the modern hybrid networking paradigm that combines local and cloud-based software and infrastructure. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consulting experts can provide cost-effective online expertise and troubleshooting support to help you maintain your Windows Server Essentials environment. Subsequent to releasing Windows Server 2012-R2 Essentials, Microsoft developed Windows Server 2016 Essentials followed by Windows Server 2019 Essentials. These updated versions added Azure cloud integration but eventually deprecated the crucial Administrative Dashboard from the Essentials Experience Role. This means that all management and configuration must be done manually. This also removes the client backup and remote web access functions. Microsoft recommends that small businesses running Windows Server Essentials move to Microsoft 365. Progent's Microsoft Azure planning and integration consultants can help you plan and implement a cost-effective migration from any version of Windows Essentials to Microsoft 365.
  
  
• Progent's Google Cloud Platform integration experts can provide cost-effective online and on-premises consulting to assist companies to migrate any part of their core IT resources to Google Cloud Platform services. This can save management hassle and equipment costs and enable the use of Google's state-of-the-art machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.
  
  
• If you includes Cisco routers, you could be running an old version of Cisco IOS, the network OS powering virtually all Cisco router as well as the latest switches from Cisco. Cisco frequently provides upgrades to IOS to correct problems, plug security gaps, or improve functionality. However, upgrading Cisco IOS and other Cisco operating systems can be a challenge, depending on your Cisco device and your network infrastructure. For example, there could be limited internal RAM that might cause a new OS release to operate improperly. Progent's Cisco CCIE-certified network engineers offer a wide selection of services associated with updating Cisco IOS software or other Cisco control software like IOS EX, CallManager or Unified Communications Manager (CUCM). Progent's consultants can perform version audits of your router software, propose sensible updates, prepare Cisco devices, copy software images/, configure and test your update, optimize throughput, troubleshoot problems, and teach your network support staff how to get the benefits of all important new functions.
  
  
• Progent's Duo MFA services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity verification on iOS, Google Android, and other out-of-band devices. With Duo 2FA, when you log into a secured application and enter your password you are asked to confirm your identity via a unit that only you possess and that uses a different ("out-of-band") network channel. A broad selection of out-of-band devices can be used for this added means of ID validation such as an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You can designate multiple verification devices. For more information about ProSight Duo two-factor identity validation services, go to Duo MFA two-factor authentication (2FA) services.
  
  
• Progent's wireless technology consultants have broad backgrounds in the implementation and support of wireless information technology and can help you to plan, install, manage and troubleshoot wireless ecosystems that are secure, robust, scalable, easy to administer and use, able to handle your critical workloads, and seamlessly incorporated into hybrid cloud networks. Remote and onsite expertise available from Progent cover a selection of wireless solutions and include smartphone integration, Wi-Fi network planning and installation, Wi-Fi site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless connections.
  
  
• Progent's Microsoft-certified consulting team offers System Center 2016 Configuration Manager cloud integration and Intune expertise to centralize and streamline the administration of your PCs and web-facing mobile devices. Progent can help you to migrate efficiently to SCCM 2016 from a legacy device management solution or help you to modify your existing SCCM 2016 environment to accommodate your changing business requirements.
  
  
• Progent's Citrix-certified virtual desktop experts can assist your business to design, deploy, administer, and troubleshoot a virtual Windows application delivery solution by providing Citrix XenDesktop expertise and XenApp support. Progent's Cisco CCIE network consultants can help you enhance your network for distributing server and client-side applications, and Progent's datacenter support experts can help you to manage and maintain an off-site datacenter that offers high uptime, enhanced security, and fast recovery. Progent's Citrix technology experts can also assist you with other virtualization solutions from Citrix by offering Citrix XenServer expertise and Citrix Essentials for Hyper-V integration.
  
  
  
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If your small business is in San Jose or anywhere in the Silicon Valley area and you need technical support, IT outsourcing, or top-level expertise from a Progent professional, call 408-240-9400 or visit Contact Progent.