Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Progent's experts can deliver a broad assortment of engineering and technical support assistance for IT systems based on any combination of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Support services offered to small companies in the San Jose neighborhood by Progent's staff of seasoned consulting professionals include:



  • Cisco's Firepower NGFWs Firewalls deliver a major performance boost over Cisco's popular ASA 5500-X security appliances and include centralized management of advanced security capabilities such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco-certified CCIE firewall experts can assist you to plan and execute an efficient migration to Firepower Series firewalls from from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally control IT environments that include branch offices, data centers, and cloud resources. For details about Cisco's Firepower family of Next Generation Firewalls, see Cisco Firepower Series firewalls integration services.

  • Progent's eCommerce software consultants can assist you to set up an e-commerce infrastructure that is protected, dependable, and responsive. Progent can also help you to develop a web site that is closely integrated with your sales and inventory databases to lower the cost and improve the stability of on-line business-to-business, business-to-consumer, or buy-side to sell-side transactions. Progent can help you create custom web software using standard development utilities or tailor off-the-shelf software products so that they accommodate your individual business requirements. For data-driven applications, Progent offers the expertise of certified SQL Server programmers, Oracle developers and database administrators, MySQL experts, and Microsoft Access and 365 Access software programmers.

  • Progent's Juniper Networks-authorized NetScreen consultants can help your company to configure and integrate NetScreen 5000 series routers, migrate from older NetScreen products to the latest Juniper technologies, and repair infrastructure problems in Juniper-only or mixed-vendor environments.

  • Progent offers the support of CISM Premier security management consultants. The Certified Information Security Manager (CISM) committee describes the core capabilities and global standards of performance that IT security managers are expected to learn. It provides executive management the confidence that consultants who have qualified for their CISM certification have the experience and capability to provide effective security management and support consulting.

  • The current Cisco ASA 5500-X Family of firewalls with Firepower Services deliver significantly more value than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can assist your company to maintain your existing PIX or ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your company to design, deploy, optimize, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

  • The updated version of MS Dynamics NAV offers powerful new features including Personalized Role Centers, improved BI and reporting options, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP experts offer software development, integration and debugging services to enable your company to get the most from Microsoft Dynamics NAV. Progentís engineers can help you to integrate Microsoft Dynamics NAV to additional services and programs. In addition, Progent can help you to create and analyze databases so you can improve your understanding of your operations, attract more customers, expand your sales campaigns, and form successful partnerships.

  • ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS ECHO automates your backup processes and enables rapid recovery of vital files, applications and virtual machines that have become lost or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, when needed, can assist you to recover your business-critical information. Read about Progent's complete ProSight line of low-cost outsourced network management services for small organizations.

  • Progent's Windows 11 consulting experts offer an array of services for Windows 11 such as cloud integration, mobile management, telecommuter access, security and compliance, centralized provisioning, and Call Center services. Progent can also help you to plan and carry out an efficient migration from Microsoft Windows 10 to Windows 11. For more information, see Microsoft Windows 11 planning and integration services.

  • Progent's Microsoft-certified Windows 10 planning and migration consultants can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Remote and onsite assessment and upgrade support for Microsoft Windows 10 offered by Progent's experts include Return on Investment estimates, project management, application compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile management, telecommuter connectivity, security and compliance, automated provisioning and administration, network infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for network management staff and users, and post-migration technical help.

  • Cisco Unified Communications Manager (CUCM), originally named CallManager, is the heart of Cisco's collaboration portfolio. Cisco Unified CM and Cisco Unified Communications Manager Express offer a borderless IP-PBX solution by integrating with unified messaging apps like Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's CCIE-certified CUCM and CallManager experts can help with any facet of CUCM setup and debugging in areas such as integrating VoIP phones and desktop video phones, reviewing dial plans, configuring SIP PSTN trunks and CUBE internetworking, installing ISR routers with CUBE support, creating Cisco UCS server clustering solutions for survivability, and integration with Microsoft Exchange Server.

  • ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard data about your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can save up to 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it. Find out more about Progent's ProSight family of managed services for small and mid-size organizations.

  • Progent provides a selection of low-cost, flat-rate managed services intended to enable small and medium-size businesses to utilize the same best-of-breed IT solutions deployed by many of the world's top corporations. Progent's ProSight series of network management outsourcing services addresses all key facets of information technology such as email protection, security and compliance, update management, cloud-based backup/recovery, infrastructure health monitoring, virtual machine hosting, and network infrastructure documentation management. To download Progent's eBook about the benefits of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.



    More Facts

If your small business is in San Jose or anywhere in the Silicon Valley area and you need technical help, IT outsourcing, or top-level services from a certified Progent consultant, call 408-240-9400 or visit Contact Progent.



An index of content::

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  • Consult Spora ransomware recovery
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    Progent's ransomware experts can help your business to assess your ransomware vulnerability, monitor and protect your IT environment, help with settlement negotiations with a hacker, and reconstruct a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.

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  • SQL Server 2019 Security and Compliance IT Consultant
    Computer Engineer SQL Server 2019

    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide economical online and on-premises consulting, software development, and technical support services for businesses of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud resources into a cohesive intranet system.

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    Teleworker Helpdesk Computer Consultant

    Progent offers small and mid-size businesses supplemental or fully outsourced Help Desk services for telecommuters.

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  • 64-bit Migration Consultant Services
    64-bit Server Outsourcing

    Progent's Microsoft-certified consultants can help you design, document, implement, administer, and repair a system-wide migration to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit environment to make sure it supports all of the important 32-bit programs which you want to retain plus the new 64-bit versions of applications you plan to install.

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    Colocation Center Online Troubleshooting

    Colocation sites allow businesses to share world-class data centers for hosting network hardware that runs vital applications. Progent's Microsoft and Cisco premier consultants can assist your company with all facets of your colocation strategy including choosing and migrating to a colocation site, designing network topology, defining required equipment, on-premises and remote troubleshooting, establishing online network administration, and education your IT personnel.

  • Consultant Services Microsoft SQL Upgrade Consultants SQL Server 2008
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  • Consulting Microsoft Windows 8.1 Award Winning Windows 8.1 Upgrade Specialist

  • Virtual Server Technology Professionals
    Server Virtualization Support and Help

    With virtual server technology, businesses can operate multiple virtual servers on a single physical server. Virtualization technology enables companies to enjoy all the benefits of server isolation, but without the costs that goes with purchasing additional server equipment. Virtualization is the enabling technology behind private clouds, which provide important benefits such as reducing the costs of capital equipment, facilities, and management while enhancing information protection, system availability, and disaster recovery. Other important server management options are network monitoring software, Microsoft WSUS, and remote system management cards. Progent's professional server management consultants can help you in all areas of server consolidation and management to enable your business to cut expenses and save time.

  • Consulting Services Network Infrastructure Monitoring ProSight Remote IT Management Consulting
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  • Office SharePoint Server 2003 Remote Consulting
    Urgent SharePoint Portal Server Consultants

    Progentís Microsoft-certified experts offer small and midsize businesses IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and data. SharePoint Portal Server provides a common spot for your workers or clients to connect to, manage, distribute and interact with relevant data, files, and applications and to communicate with other people. It enables faster and more intelligent decisions, more effective access across groups and more streamlined business practices. The main goal of SharePoint Server is to bring together, in a productive way, all of the diverse sources of information accessible inside and outside a business network. Windows SharePoint Services join employees, clients, teams and projects with the information theyíve created in a manner that makes data convenient to find, download and re-use.

  • Dynamics GP 2015 Management Reporter Contract Development Dynamics GP 2015 Dexterity Development Group
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  • Technology Consulting Windows Server 2012R2 Storage Spaces
    Windows Server 2012R2 Hyper-V Virtual Switch Consulting Services

    Progent's certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your company, develop test environments and migration plans, optimize your network infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, train your IT support team, create a corporate-wide security strategy, streamline IT administration, assist with application development, and generate and validate a disaster recovery/business continuity plan.

  • Emergency Aironet 700 Access Point Engineer CCIE Certified Aironet Wi-Fi Access Point Network Engineer

  • IT Consultants Windows PC Simulation on Apple macOS
    VirtualPC for Apple Mac Consultant

    For businesses that have a combination of Apple Mac and Microsoft Windows computers, there exist two basic alternatives for using Windows-dependent software on a Mac: an external connection to a physical Windows computer or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect an Apple Mac to a networked Windows-based computer to use Microsoft Windows programs and share system resources. Virtual PC for Mac emulates Windows on a Mac computer so you are able to use Windows programs directly. Progent's Mac technology support experts can help your company to manage these products for using Windows software on your Macs and can in addition help your company to assess and configure third-party solutions for Microsoft Windows PC simulation.

  • Exchange 2000 Server On-site Support 24x7 Exchange Server 2000 Upgrade Remote Technical Support
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  • Information Technology Consulting UNIX with Windows
    Computer Consultants UNIX with Windows

    Progent's UNIX family support services offer small and mid-size companies and software developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This broad range of experience provides you with a convenient one-stop source to help you create and manage a protected and reliable cross-platform connectivity and communications environment that supports UNIX and Microsoft interoperability by integrating Microsoft Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

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    Progent's Cisco-premier CCIE network engineers can help your company to manage your legacy PIX or Cisco ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, deploy, optimize, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services

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    At Home Workforce Cybersecurity Professional

    Progent can help small and medium-size organizations to configure cybersecurity protection systems and provide mitigation services to support work-from-home employees.

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    The latest generation of ASA 5500-X Series of firewalls with Firepower Services provide significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can assist you to manage your legacy PIX or ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, configure, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

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  • Remote Technical Support SCCMM 2016
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    Progent has more than 10 years of experience deploying, maintaining and troubleshooting the key components included with Microsoft System Center and can help your organization to design, deploy, maintain, and repair your System Center 2012 R2 ecosystem to optimize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent's consultants can assist your organization to upgrade to the latest version of System Center from an older release or from a third-party datacenter management solution to provide the benefits of enterprise-class deployment, centralized management, security, plus datacenter and critical application performance monitoring.

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  • Private Cloud Virtual Datacenter Hosting Consulting
    Open Now Private Cloud Virtual Datacenter Hosting Consultant

    Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size organization's servers in an environment that delivers the highest degree of dependability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting services are built on mature virtualization techniques that allow small businesses with multi- platform IT systems to economize dramatically on the expense of capital investments, infrastructure maintenance, and IT administration while achieving enterprise-class reliability and an unprecedented level of vendor independence.

  • SCCM 2016 Device Management IT Consultants SCCM 2016 Migration Remote Technical Support
  • SCDPM 2012 Planning Computer Consulting SCDPM 2012 Backup and Recovery Configuration
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  • SCVMM 2016 Shielded VM Integration Consultant Services VMM 2016 Console
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    Progent is seeking to find staff-level, solutions-oriented Microsoft certified engineers with MCSE certification; Cisco accredited system engineers with Cisco CCDP or CCIE certification; security consultants with CISSP or CISA or comparable security certification; and advanced system design consultants with a background in mobile solutions, wireless connectivity, fault tolerance, workplace recovery, information protection, and server virtualization. Progent also is hiring professionals who can work on our team of helpdesk service specialists and remote support experts. Also, We are hiring experienced managers able to perform effectively in our fast-paced, virtual office environment.

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    Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, implementing, enhancing and troubleshooting SCOM solutions and can provide companies of all sizes advanced remote or onsite consulting services for SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that delivers the performance and resilience required to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on industry best practices for tracking network infrastructure and Microsoft and third-party applications and services. Also, Progent can deliver fast remote or on-premises troubleshooting to help you to fix critical problems uncovered by System Center 2012 Operations Manager.

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    Progent's pricing model is to bill for remote support and on-site visits by the minute. Consequently, you are charged just for received services. Progent does not impose a higher rate for off-hours or priority service, and within California or in regions where Progent offers on-site service, Progent does not charge for travel time except for urgent support where on-site time is less than 4 hours. In addition, Progent imposes no minimum fee and requires no retainer for support services provided during regular business hours. Many support organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity does away with big bills for fast solutions so you won't be tempted to allow simple problems to fester.

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    Progentís consultants can help you to plan and carry out a smooth move from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid solution that deploys Azure AD DS and Azure AD Connect to centralize identity services for both on-premises and cloud assets.

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    Progentís IT outsourcing support offerings for small businesses feature planning 2003 Server, .NET Server, and BackOffice environments, managing migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, online and in-person repair, resolving chronic integration problems, and producing a comprehensive security plan. Progent can help you enhance network reliability and throughput with fault-tolerant technologies, redundant network topology, and proactive server monitoring. Progent also offers special project assistance for large-scale upgrades and can assist with needs assessment, resource identification, bill of materials production, vendor selection, procurement coordination, and professional documentation. Progentís computer outsourcing service also includes training for office productivity programs such as Microsoft Office XP.

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    For businesses with a mix of Apple Mac and Windows computers, there exist two popular solutions for using Microsoft Windows-dependent applications on a Mac: remote access to an actual Windows computer or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach an Apple Mac to a remote Windows-based computer to run Windows programs and share network resources. Microsoft's Virtual PC for Apple Mac emulates Windows on a Mac system so that you are able to run Microsoft Windows software directly. Progent's macOS and Mac OS X technology support experts can assist your business to manage these solutions for running Windows applications on your Macs and can in addition help you to evaluate and configure other solutions for Windows PC emulation.

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    Dynamics 365 NAV Setup and Support

    Progent can provide remote and onsite deployment, migration, programming, reporting for Microsoft Dynamics Business Central/Navision.

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    For desktop and application virtualization, Progent offers the support of a Citrix XenDesktop expert who can assist you to plan a XenDesktop environment that maximizes the business value of your information system; integrate XenDesktop software with your physical and virtual servers, user computers, and printers; upgrade your existing virtual desktop software to current versions of XenDesktop; and provide advanced online technical support. Progent can also instruct your IT staff to adhere to best practices to maintain your XenDesktop solution efficiently.

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    CISSP Certified Security Architect Consult

    Progent's CISSP-premier network security experts can assist businesses of all sizes with any aspect of IT security. Progent can help implement efficient cybersecurity systems that guard a small office against advanced malware attacks or Progent can design, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate local, remote, and mobile clients sharing IT resources spread across multiple physical sites and various clouds.

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    Project Implementation Consultants

    For advanced project management support, Progent can provide access to senior information technology experts with decades of experience in technology management, program development, and process design for organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management expertise to assist enterprise customers adhere to leading practices to ensure that strategic projects are completed on time and within budget.

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    Progent's Cisco-certified CCIE networking consultants can help organization to set up, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also help you to harden the security of Catalyst switches and migrate smoothly from legacy switches to modern devices.

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  • Forefront TMG Firewall Online Support Services
    Forefront Threat Management Gateway Consulting

    Forefront TMG 2010 builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and offers a easily managed web gateway that acts as a one-server platform for an array of security features such as an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security reporting features, permits customized reporting powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to cut costs and enhance availability. Progent's Microsoft-certified engineers can help you to plan and carry out test and production deployments; interface Forefront TMG 2010 with Windows 2008 R2, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also help your organization to upgrade smoothly to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.

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    For custom application development, Progent can provide software design experts to write business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics packages including Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progentís consultants can use Microsoft IIS to build company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers experts in a broad array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

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